Petsafe UltraSmart In-Ground Fence User Manual

Model Number

PIG00-13619

ultrasmart

in-ground fence

operating and training guide

PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING

™

Important Safety Information

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.

NOTICE is used to address safe use practices not related to personal injury.

• Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are not sure that this product is right for your dog, please talk to your veterinarian or a certiﬁed trainer.

• Underground cables can carry high voltage. Have all underground cables marked before you dig to bury your wire. In most areas this is a free service. Avoid these cables when you dig.

• Follow all safety instructions for your power tools. Be sure to always wear your safety goggles.

• Do not install, connect, or remove your system during a lightning storm. If the storm is close enough for you to hear

thunder, it is close enough to create hazardous surges.

• Risk of electric shock. Use the Fence Transmitter and Surge Protector indoors in dry location only.

• Turn off power to outlet before you install or remove your Surge Protector.

• Risk of electrical shock or ﬁre. Use Surge Protector only with a duplex outlet with center screw. Attach unit with longscrew

supplied.

• Risk of injury. Wire on top of the ground may be a trip hazard; Use care in how you place your wires.

• Do not install the Surge Protector if there is not at least 30 feet (10 meters) or more of wire between the electrical outlet and

electrical service panel.

2 Customer Care Center 1-800-732-2677

This PetSafe® In-Ground Fence™ is not a solid barrier. This system is designed to act as a deterrent to remind pets by Static Correction to remain in the boundary established. It is important that you reinforce training with your pet on a regular basis.

Proper ﬁt of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is commonly known as bed sores.

- Avoid leaving the collar on the dog for more than 12 hours per day.

- When possible reposition the collar on the pet’s neck every 1 to 2 hours.

- Check the ﬁt to prevent excessive pressure; follow the instructions in this manual.

- Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.

- When using a separate collar for a lead, don’t put pressure on the electronic collar.

- Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.

- Examine the contact area daily for signs of a rash or a sore.

- If a rash or sore is found, discontinue use of the collar until the skin has healed.

- If the condition persists beyond 48 hours, see your veterinarian.

- For additional information on bed sores and pressure necrosis, please visit our website.

These steps will help keep your pet safe and comfortable. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may ﬁnd after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.

You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a rash or infection.

• The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an unintended correction.

• The Boundary Width of the system must be tested whenever an adjustment is made to the containment ﬁeld to prevent

unintended corrections to your pet.

• If you use a collar and leash for training, be sure the extra collar does not put pressure on the contact points.

• Always remove your dog’s Receiver Collar before performing any Transmitter testing.

• If possible, DO NOT use an AC circuit protected with a Ground Fault Circuit Interrupter (GFCI) or Residual Current Device

(RCD). In rare cases, nearby lightning strikes may cause the GFCI or RCD to trip. Without power your dog may be vulnerable to escape. You will have to reset the GFCI or RCD to restore power to the system.

• Plug the Surge Protector into a grounded (3-prong) outlet that is within 5 feet of the Fence Transmitter. ALWAYS use a grounded (3-prong) outlet to ensure maximum protection.

• Do not remove the ground prong from the Surge Protector plug. Do not use a 3-prong plug to 2-prong outlet converter. Doing so will make the Surge Protector ineffective against surges or spikes.

• Use care when mowing or trimming your grass not to cut the loop wire.

• Verify that the boundary loop and transmitter wires connect to the proper Surge Protector terminals. Reversed connections

will result in an increased risk of surge related damage.

• For added protection, when unused for long periods of time or prior to thunderstorms, unplug from the wall outlet and disconnect the loop boundary wires. This will prevent damage to the transmitter due to surges.

• Do not charge your Receiver Collar every night. Charging too often can reduce battery life. Charge your Receiver Collar when the left Receiver Indicator Light blinks yellow; or when the light blinks red.

• Avoid damage to the jacket of the loop wire during the install; damage may cause areas of weak signal and lead to early failure of the loop (wire breaks).

www.petsafe.net 3

Thank you for choosing PetSafe®, the best selling brand of electronic training solutions in the world. Our mission is to be the most trusted brand in the pet ownership experience. We want to ensure your pet’s safety by providing you with the tools and techniques to successfully train your pet. If you have any questions, please contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.

To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full warranty and should you ever need to call the Customer Care Center, we will be able to help

you faster. Most importantly, PetSafe

will never give or sell your valuable information to

anyone. Complete warranty information is available online at www.petsafe.net.

Table of Contents

Components ........................................................................................................................................................ 5

Other Items You May Need ................................................................................................................................ 5

How the System Works ....................................................................................................................................... 6

Key Deﬁnitions .................................................................................................................................................... 6

Operating Guide ............................................................................................................................................... 7

Install the Fence Transmitter ............................................................................................................................ 7

Charge the Receiver Collar .............................................................................................................................. 7

Lay Out the System ......................................................................................................................................... 8

Sample Layouts ................................................................................................................................................ 8

Position the Boundary Wire ............................................................................................................................. 9

Prepare the Fence Transmitter ....................................................................................................................... 11

Connect the Wires to the Surge Protector and Fence Transmitter (USA and Canada) ................................. 12

Connect the Wires to the Fence Transmitter (Australia & New Zealand) ...................................................... 13

Prepare the Receiver Collar ........................................................................................................................... 13

Set the Field Width and Test the Receiver Collar .......................................................................................... 15

Install the Boundary Wire ............................................................................................................................... 16

Place the Boundary Flags ............................................................................................................................... 17

Fit the Receiver Collar .................................................................................................................................... 17

Training Guide ................................................................................................................................................ 19

Be Patient With Your Pet ................................................................................................................................ 19

Day 1 - Boundary Awareness ......................................................................................................................... 19

Days 2 thru 4 - Continue Boundary Awareness.............................................................................................. 20

Days 5 thru 8 - Distraction Phase ................................................................................................................... 21

Days 9 thru 14 - Unleashed Supervision ........................................................................................................ 21

Days 15 thru 30 - Pet Monitoring ................................................................................................................... 21

Taking Your Pet Out of the Pet Area .............................................................................................................. 22

Working with PetSafe

Accessories ........................................................................................................................................................ 22

Additional Information ...................................................................................................................................... 23

Troubleshooting ............................................................................................................................................. 23

System Test ....................................................................................................................................................... 24

Transmitter Loop Test (USA and Canada) ......................................................................................................... 25

Transmitter Loop Test (Australia and New Zealand) ......................................................................................... 25

Wire Break Location Test ................................................................................................................................... 25

Terms of Use and Limitation of Liability ............................................................................................................ 26

Compliance ....................................................................................................................................................... 27

Customer Care International ............................................................................................................................. 27

Layout Grid ........................................................................................................................................................ 28

Pawz Away® Pet Barriers .............................................................................................. 22

4 Customer Care Center 1-800-732-2677

Components

Receiver Collar w/Short Contact Points

Long

Contact Points

Boundary Wire - 500 ft.

Fence Transmitter

Wire Nuts

Boundary Flags - 50

Receiver Collar

Contact Point

Wrench

Mounting

Anchors

Charger

Power

Adapter

Test Light

Tool

Contact Point

Training Covers

Surge

Protector

(USA & Canada only)

Mounting

Screws

Gel-filled

Splice Capsules

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Operating and Training Guide

Other Items You May Need

• Additional wire and ﬂags (Part #PRFA-500)

• Tape measure

• Small Phillips screwdriver

• Drill

• Shovel or lawn edger

• Pliers

• Wire stripping pliers

• Scissors

• Additional wire nuts and gel-ﬁlled splice capsules

• Waterprooﬁng compound (e.g. silicone caulk)

• PVC pipe or water hose

• Circular saw with masonry blade

• Staple gun

• Non-metallic collar and leash

Want professional installation help? Invisible Fence® Brand installers will come to your home and install your new PetSafe® System for an additional cost. Contact your local dealer at 1-877-866-DOGS (3647) or visit our website at www.invisiblefence.com for more information.

www.petsafe.net 5

How the System Works

A radio signal is sent by the transmitter to a receiver located on your dog’s collar. The signal is transmitted through a wire which is placed along the boundaries you want to establish. The wire is an antenna that carries the signal. The receiver, attached to your dog’s collar, provides a warning beep when he approaches the wire. If your pet continues into the Static Correction Zone, a safe Static Correction will be delivered through the Contact Points to get his attention until he returns to the Pet Area. Although harmless, this will discourage him from continuing further. Three adjustable levels of correction allow you to choose the one that is appropriate for your dog’s temperament. The PetSafe® UltraSmart® In-Ground Fence™ has been proven safe, comfortable and effective for dogs over 8 pounds.

Key Definitions

Fence Transmitter: Transmits the radio signal through the Boundary Wire. Pet Area: Area within the Warning Zone where your pet can roam freely. Warning Zone: Outer edge of the Pet Area where your pet’s Receiver Collar begins to beep warning him not to go

into the Static Correction Zone. Static Correction Zone: Zone beyond the Warning Zone where your pet’s Receiver Collar will emit a Static Correction, signaling him to return to the Pet Area.

Field Width: Combination of the Warning Zone and the Static Correction Zone. Receiver Collar: Receives the radio signal from the Boundary Wire. Stimulation Level Switch: Adjust the level of Static Correction your pet receives in the Static Correction Zone. Surge Protector: Installed with the Fence Transmitter to protect it from lightning strikes and power surges. Receiver Indicator Light: Reﬂects the battery status and correction type. Receiver Collar Charger: Charges the batteries inside the Receiver Collar. Contact Points: Deliver the safe Static Correction when your pet moves into the Static Correction Zone. Power Jack: Where the Power Adapter plugs into the Fence Transmitter. The Fence Transmitter is powered by a

standard 120-volt outlet.

Power Switch: Fence Transmitter ON/OFF switch. Alarm Volume Control: Controls the volume of the Fence Transmitter alarm. Field Size Switch: Switch located on the Fence Transmitter to adjust according to the length of Boundary Wire used. Battery Backup Monitor Switch: Keeps the system working up to 40 hours if electrical power is interrupted. Requires

8 AA alkaline batteries (not included). Loop Wire Terminals: Where the Boundary Wires connect to the Fence Transmitter in order to complete a continuous loop. Collar Charge Reminder Switch: Allows you to select a reminder interval of 60 (Setting A) or 30 (Setting B) days or turn the function OFF.

Indicator Light: Located on the front of the Fence Transmitter and indicates status of the in-ground system. Field Width Control: Adjusts the width of the Warning and Static Correction Zones.

Pet

Static Correction

Zone

Warning

Zone

Field

Width

Contact Points

Receiver Indicator Light

Fence

Transmitter

Static Correction

Zone

Warning

Zone

Area

6 Customer Care Center 1-800-732-2677

Fence TransmitterReceiver Collar

Stimulation Level Switch

Indicator Light

Field Size Switch

Loop Wire Terminals

Collar Charge Reminder Switch

Field Width Control

Alarm Volume Control

Battery Backup Monitor Switch

Power Switch

Power Jack

Operating Guide

Step

Install the Fence Transmitter

Place the Fence Transmitter:

• In a dry, well ventilated, protected area (1A, 1B).

• In an area where temperatures do not fall below freezing (e.g., garage, basement, shed, closet).

• At least 3 feet from large metal objects or appliances as these items may interfere with the signal

consistency (1C).

• In an area that can be accessed easily so that you can hear and respond to alarms.

To Install the Transmitter

1. Remove the mounting plate from the back of the transmitter by lightly depressing the dot on the top tab and sliding the plate down (1D).

2. Using the screws provided, mount the plate to the wall within 5 feet of a standard, grounded (3-prong) outlet.

To prevent ﬁres and electrical hazards, install the Fence Transmitter in buildings that are in accordance with state and local electrical codes.

3ft.

Step

Charge the Receiver Collar

The Receiver Collar Charger is designed to plug into a standard AC wall outlet and act as a charging stand for the Receiver Collar. Choose a location close to a door that you and your dog use regularly and plug in the charger. The Receiver Collar ﬁts on top of the charger with the Contact Points facing down through the holes (2A). The Receiver Collar light will glow red when the collar is properly seated and charging. The light will turn green when charging is complete. A built in safety circuit prevents the Receiver Collar from overcharging.

The Receiver Collar will achieve a full charge in 2-3 hours. Each charge can last up to three months depending on frequency of use.

Do not charge your Receiver Collar every night. Frequent charging can have a negative effect on the battery. We recommend that the Receiver Collar be used until the Receiver Indicator Light blinks yellow or red.

The Fence Transmitter includes a Collar Charge Reminder Switch that you can set to alert you to check the collar battery status. See Step 5, page 11.

www.petsafe.net 7

Step

Lay Out the System

Basic Planning Tips

Underground cables can carry high voltage. Have all underground cables marked before you dig to bury your wire. In most areas, this is a free service. Avoid these cables when you dig.

For information regarding how these underground wires can affect your system’s operation, see Step 4 Position the Boundary Wire.

•The Boundary Wire MUST start at the Fence Transmitter and

make a continuous loop back (3A).

•Twisting the Boundary Wire cancels the signal and allows your

pet to cross over that area without correction. Plastic or metal piping will not cancel the signal. Twist the Boundary Wire 10 to 12 times per foot to cancel the signal (3A).

•Design a layout that is suitable for your yard. Sample layouts are

provided in this section, and a grid for designing your layout is provided in the back of this guide.

•Always use gradual turns at the corners with a minimum of

3 foot radius to produce a more consistent boundary (3B). Do not use sharp turns, as this will cause gaps in your boundary.

•Avoid making passageways too narrow for your pet to move about freely (e.g., along the sides of a house).

•For your dog’s protection, we recommend setting a Field Width for the Warning and Static Correction Zones to

approximately 16 - 24 feet (8 - 12 feet on each side of the wire).

•The Receiver Collar can be activated inside the house if the Boundary Wire runs along the outside wall of the house.

If this occurs, remove your pet’s Receiver Collar before bringing him inside, decrease the range using the Boundary Width Control or consider an alternative layout.

3A 3B

10 Twists/ft.

Sample Layouts

Sample 1: Perimeter Loop (Single Loop) The

Perimeter Loop is the most common layout. This will allow your pet to freely and safely roam your entire property (3C). It can also protect gardens, pools and landscaping (3D).

Sample 2 (3E): Perimeter Loop Using Existing Fence (Single Loop) This layout allows you to include your

existing fence as part of your layout and keep your pet from jumping out or digging under your existing fence. It reduces the amount of wire which will need to be buried. From the Fence Transmitter, run the wire to A, A to B, B to C, C to D, D to E, E to A, twist the wires from A back to the Fence Transmitter. See the “Install the Boundary Wire” section for more information on attaching the wire to a fence.

Double Loop

A Double Loop must be used when you are not establishing the Boundary Zone on all sides of your property.

When using a Double Loop, the Boundary Wire must be separated by a minimum of approximately 5 FEET to avoid canceling the signal. Remember that a Double Loop will require twice as much wire.

8 Customer Care Center 1-800-732-2677

5’

Sample 3 (3F): Front or Back Yard Only (Double Loop) From

the Fence Transmitter, run the wire to A, A to B, B to C, C to D, D to E, E to F, make a U-turn and follow your path all the way back to A, keeping the wire separated by at least 5 feet. Twist the wire from A back to the Fence Transmitter.

5’

Sample 4 (3G): Front Boundary Only (Double Loop) From the

Fence Transmitter, run the wire to A, A to B, B back to A keeping the wire separated by at least 5 feet. Twist the wire from A back to the Fence Transmitter.

Sample 5 (3H): Lake Access (Double Loop)

From the Fence Transmitter, run the wire to A, A to B, make a U-turn and go to C, C to D, D to E, make a U-turn and follow your path all the way back to A keeping wire separated by at least 5 feet. Twist the wire from A back to the Fence Transmitter.

Step

Sample 6 (3I): Wire Loop Attached to Existing Fence (Double Loop) This layout allows you to include your existing fence as part of your layout and keep your pet from jumping out or digging under your existing fence. It reduces the amount of wire which will need to be buried. Run the wire from the Fence Transmitter to A, A to B, B to C, C to D, D to E, E to F, make a U-turn and follow your path all the way back to A, keeping the wire separated by at least 5 feet. Twist the wire from A back to the Fence Transmitter. See the “Install the Boundary Wire” section for more information on attaching the wire to a fence.

Position the Boundary Wire

Lay out the Boundary Wire using your planned boundary and test the system BEFORE burying the wire or attaching it to an existing fence. This will make any layout changes easier. Work carefully. A nick in the wire insulation can diminish the signal strength and create a weak area where your pet can escape.

Running the Boundary Wire parallel to and within 10 feet of electrical wires, neighboring containment systems, telephone wires, television or antenna cables, or satellite dishes may cause an inconsistent signal. If you must cross any of these, do so at 90-degree angles (perpendicularly) (4A).

If separating the wire by at least 10 feet from a neighboring containment system’s wire does not reduce the inconsistent signal, contact the Customer Care Center.

Boundary

Wire

10'

Buried Cable

90°

10'

www.petsafe.net 9

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