PetSafe PSA1177 w

rechargeable

in-ground fence™

Model Number

PIG00-13737

PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING

receiver collar

operating guide

Important Safety Information

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you
to potential personal injury hazards. Obey all safety
messages that follow this symbol to avoid possible injury
or death.

WARNING indicates a hazardous situation
which, if not avoided, could result in death or
serious injury.

CAUTION, used without the safety alert
symbol, indicates a hazardous situation which,
if not avoided, could result in harm to your pet.

NOTICE is used to address safe use practices
not related to personal injury.

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• Not for use with aggressive dogs. Do not
use this product if your dog is prone to
aggressive behavior. Aggressive dogs can
cause severe injury or death to their owners
and others. If you are not sure that this
product is right for your dog, please talk to
your veterinarian or a certified trainer.

www.petsafe.net 3

• This PetSafe® In-Ground Fence™ is NOT
a solid barrier. The system is designed
to act as a deterrent to remind pets by
Static Correction to remain in the boundary
established. It is important that you reinforce
training with your pet on a regular basis.
Since the tolerance level to Static Correction
varies from pet to pet, Radio Systems®
Corporation CANNOT guarantee that the
system will, in all cases, keep a pet within
the established boundary. Not all pets can
be trained to avoid crossing the boundary!
Therefore, if you have reason to believe
that your pet may pose a danger to others
or harm himself if he is not kept from
crossing the boundaries, you should NOT
rely solely upon the PetSafe® In-Ground
Fence™ to confine your pet. Radio Systems®
Corporation shall NOT be liable for any
property damage, economic loss or any
consequential damages, sustained as a
result of any animal crossing the boundary.

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• Proper fit of the collar is important. A collar
worn for too long or made too tight on the
pet’s neck may cause skin damage. Ranging
from redness to pressure ulcers; this condition
is commonly known as bed sores.

- Avoid leaving the collar on the dog for

more than 12 hours per day.

- When possible reposition the collar on the

pet’s neck every 1 to 2 hours.

- Check the fit to prevent excessive

pressure; follow the instructions in
this manual.

- Never connect a lead to the electronic

collar; it will cause excessive pressure on
the contacts.

- When using a separate collar for a lead,

don’t put pressure on the
electronic collar.

- Wash the dog’s neck area and the

contacts of the collar weekly with a damp
cloth.

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- Examine the contact area daily for signs of

a rash or a sore.

- If a rash or sore is found, discontinue use

of the collar until the skin
has healed.

- If the condition persists beyond 48 hours,

see your veterinarian.

- For additional information on bed sores

and pressure necrosis, please
visit our website.

These steps will help keep your pet safe and
comfortable. Millions of pets are comfortable
while they wear stainless steel contacts. Some
pets are sensitive to contact pressure. You may
find after some time that your pet is very tolerant
of the collar. If so, you may relax some of these
precautions. It is important to continue daily
checks of the contact area. If redness or sores
are found, discontinue use until the skin has fully
healed.

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• You may need to trim the hair in the area of the
Contact Points. Never shave the dog’s neck;
this may lead to a rash or infection.

• Always remove your dog’s Receiver Collar
before performing any Transmitter testing.

• The Receiver Collar should not be on your
dog when the system is tested. Your pet may
receive an unintended correction.

• The Boundary Width of the system must be
tested whenever an adjustment is made to
the containment field to prevent unintended
corrections to your pet.

• If you use a collar and leash for training, be
sure the extra collar does not put pressure on
the contact points.

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• If possible, DO NOT use an AC circuit
protected with a Ground Fault Circuit
Interrupter(GFCI) or Residual Current Device
(RCD). In rare cases, nearby lightning strikes
may cause the GFCI or RCD to trip. Without
power, your dog may be vulnerable to escape.
You will have to reset the GFCI or RCD to
restore power to the system.

• To prevent an unintended correction, after
the Boundary Flags have been placed,
be sure to set the static correction on the
Receiver Collar back to level 1 tone only.

• Do not charge your Receiver Collar every
night. Charging too often can reduce battery
life. Charge your Receiver Collar when the
Receiver Indicator Light blinks yellow; or
when the light blinks red.

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Thank you for choosing PetSafe® brand. You and your pet
deserve a companionship that includes memorable moments
and a shared understanding together. Our products and
training tools promote a lifestyle of protection, teaching, and
love — essentials that influence memories for a lifetime. If
you have any questions about our products or training your
pet, please visit our website at www.petsafe.net or contact
our Customer Care Center at 1-800-732-2677.

To get the most protection out of your warranty, please
register your product within 30 days at www.petsafe.net.
By registering and keeping your receipt, you will enjoy the
product’s full warranty and should you ever need to call
the Customer Care Center, we will be able to help you

®

faster. Most importantly, PetSafe

will never give or sell
your valuable information to anyone. Complete warranty
information is available online at www.petsafe.net.

Fence installation and training help: www.petsafe.net

www.petsafe.net 9

How the System Works

A radio signal travels from the Fence Transmitter through a buried
wire, marking the boundaries you wish to set for your dog. Your dog
wears a Receiver Collar that detects the signal at the boundary. As
your dog approaches the boundary, the receiver issues a warning
tone. If he proceeds further, he receives a safe but startling Static
Correction. While harmless, the correction will persuade him to stay
in the containment area you’ve established. Boundary flags are a
temporary visual aid for your pet; remove them after training.

This Receiver Collar has been proven safe, comfortable and effective
for pets over 5 pounds.

Key Definitions

Receiver Collar: Receives the radio signal from the

Transmitter.
Mode Button: Turns Receiver on/off and adjusts the level of
Static Correction your pet receives outside the Pet Area.

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Receiver Indicator Light:
Indicates the level of correction at
which the Receiver Collar is set.
This light also indicates battery
status.
Contact Points: Deliver the safe
Static Correction when your pet
moves into the Static Correction
Zone.
Receiver Charger: Charges the
batteries inside the Receiver Collar
Receiver Charge Jack:
Connection point for charging
Receiver battery.

Receiver Collar

Receiver

Charge

Jack

Contact

Points

Mode

Button

Receiver
Indicator

Light

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Step

1

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Charge the Receiver Collar

The Receiver Collar
Charger is designed to
plug into a standard AC
wall outlet. The Receiver
Collar light will glow red
when the Receiver Charger
is properly seated into the
Receiver Charge Jack. The
light will turn green when
charging is complete. A built in safety circuit prevents the
Receiver Collar from overcharging.

The Receiver Collar will achieve a full charge in 2-3 hours.
Each charge can last up to 2 months depending upon
frequency of use.

1A

• Do not charge your Receiver Collar every night. Frequent
charging can have a negative effect on the battery. We
recommend that the Receiver Collar be used until the
Receiver Indicator Light blinks yellow or red.

To charge the Receiver Collar, lift the rubber plug to allow
access to the Receiver Charge Jack. The rubber plug needs
to remain attached to the Receiver Collar. Plug the Receiver
Charger into the Receiver Charge Jack on the Receiver
Collar. The Receiver Charge Jack and Receiver Charger are
keyed to fit one way. Do not force it in backwards.

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Step

2

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Prepare the Receiver Collar

Your Receiver Collar comes with
Short Contact Points. Use the
Long Contact Points for pets
with long or thick hair. Tighten
the Contact Points using the
Test Light Tool (2A) one-half
turn beyond finger tight. Check
tightness weekly.

Turning the
Receiver Collar ON

Press and hold the Mode Button
continuously for 5 seconds (2B).
The Green or Yellow or Red
Receiver Indicator Light will turn
ON for 5 seconds to indicate
battery status, followed by the
Red Receiver Indicator Light
flashing the Static Correction
Level Settings.

2A

Mode

Button

2B

Turning the Receiver Collar OFF

Press and hold the Mode Button continuously for 5 seconds
(2B). The Red Receiver Indicator Light will be ON during this
time. The Red Receiver Indicator Light will then turn OFF and
all Receiver Indicator Lights will stay OFF indicating that the
unit is turned OFF.

To extend the time between charging the Receiver Collar,
consider turning OFF the Receiver Collar when it is not in use.

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Receiver Collar Status Indicators

The Receiver Collar Status Indicator Light along with the Receiver Collar
Alarm Tone are used to determine the battery status, and the correction
type. Refer to the Receiver Collar Status Indicator Table below to
understand the status lights and tones for the Receiver Collar.

During normal operation, the Receiver Collar Indicator Light will flash
every 4-5 seconds to indicate the battery status as shown in the table
below.

Receiver Collar Status Indicator Table

Status Light Alarm Tone Condition

While Plugged into Receiver Charger

Solid red No tone Charge in progress

Solid green No tone Charge complete

No light

Charge failure, contact
Customer Care Center

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After Removing from Receiver Charger

Continuous

green or yellow

or red

(5 seconds duration)

No tone

Battery Charge Indication.

Occurs immediately after

unplugging the charger

from the Receiver Collar

Operating Battery Status

Slow blinking

green

(every 4-5 seconds)

Slow blinking

yellow

(every 4-5 seconds)

Slow blinking red

(every 4-5 seconds)

No tone

No tone

No tone

Collar battery charge

100%-60%

Collar battery charge

60%-20%

Collar battery charge

20% or less, charge

immediately

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Receiver Activation Status

Fast pulsating

green

(3 flashes per second)

Fast pulsating red

(3 flashes per second)

Warning tone Warning tone

Tone for

duration of

Static Correction

Static Correction

being delivered

up to 15 seconds

Over Correction

Continuous green

(10 seconds)

No tone

Protection;

collar locked for

10 seconds

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To Set the Static Correction Level

Read all steps before attempting to set the Static Correction Level.

1. Press the Mode Button and release (2B) when the Receiver
Indicator Light illuminates Red.

2. The Receiver Indicator Light will emit a series of Red flashes
representing the Static Correction Level.

3. Increase the Static Correction Level by pressing and releasing the
Mode Button within 5 seconds of the previous series of flashes.

The Static Correction levels increase in strength from 1 to 5. Pushing
the Correction Level Button while the Receiver Collar is on level
5 will cause the Receiver Collar to revert to level 1. Refer to the
Function and Response Table to choose the Static Correction level
that best fits your pet.

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Function and Response Table

Indicator
Light
Response

1 Red Flash 1 No Static

2 Red Flashes 2 Low Static

3 Red Flashes 3 Medium Static

4 Red Flashes 4 Medium-

5 Red Flashes 5 High Static

Static
Correction
Level

Receiver
Collar
Function

Correction,
Tone Only

Correction

Correction

High Static
Correction

Correction

Temperament
of Pet

Initial Training
Mode

Timid

Timid or Average

Average or
High Energy

High Energy

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Over Correction Protection

In the unlikely event that your pet “freezes” in the Static Correction
Zone, this feature limits the Static Correction duration to a maximum
of 15 seconds. After 15 seconds, the Static Correction will stop
and the Green Indicator Light will stay on for 10 seconds. The
Receiver Collar must be removed from the Static Correction Zone to
reactivate the Receiver Collar.

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Step

3

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Fit the Receiver Collar

Important: The proper fit and placement of
your Receiver Collar is important for effective
training. The Contact Points must have direct
contact with your pet’s skin on the underside
of his neck. See important safety information
on pages 5-7.

To assure a proper fit, please
follow these steps:

1. Make sure the receiver is
turned off.

2. Start with your pet standing
comfortably (3A).

3. Place the Receiver Collar on
your pet where you can read
the PetSafe logo correctly as
you face your pet.

4. Center the Contact Points
underneath your pet’s neck,
touching the skin.

3A

5. Check the tightness of the Receiver Collar by inserting

one finger between the end of a Contact Point and your
pet’s neck. The fit should be snug but not constricting

(3B).
Allow your pet to wear the collar for several minutes then
recheck the fit. Check the fit again as your pet becomes
more comfortable with the Receiver Collar.

3B

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6. Trim the collar as follows (3C):

a. Mark the desired length of the Receiver Collar

with a pen. Allow for growth if your pet is young or
grows a thick winter coat.

b. Remove the Receiver Collar from your pet and cut

off the excess.

c. Before placing the Receiver Collar back onto your

pet, seal the edge of the cut collar by applying a
flame along the frayed edge.

3C

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To Re-Thread the Collar

Slide Buckle

The slide buckle prevents the collar
from becoming loose around your
pet’s neck.

Ridges

The ridges must be facing up; the
collar will slip if it is not properly
threaded.

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Taking Your Pet Out of the Pet Area

Important: Remove the Receiver Collar and leave it in the Pet Area.

Once your pet learns the Boundary Zone, he will be reluctant to cross
it for walks or car rides.

Option 1: Replace the Receiver Collar with a regular collar. Put your pet
in a car that is within the Pet Area and drive him out of the Pet Area.

Option 2: Replace the Receiver Collar with
a regular collar and leash. Walk your pet out
of the Pet Area while giving a command
such as “OK” at a specific place of the
Boundary Zone (the end of your driveway,
sidewalk, etc.). Always leave the Pet Area
with a leash at this place and your pet will
associate leaving the Pet Area only on a
leash, only at this place, and only with a
person. You may initially need to convince
your pet to leave the Pet Area with a food
treat and lots of praise.

Note: You may also carry your pet out of
the Pet Area.

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Please refer to your PetSafe® In-Ground Fence™ Operating
and Training Guide for a complete list of Troubleshooting or
visit www.petsafe.net.

Troubleshooting

The Receiver Collar
has to be held on
top of the Boundary
Wire to activate.

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•Make sure Receiver Collar is turned on and
Battery Status Lights are flashing every 4-5
seconds

•Charge Receiver Collar

•The beep may be difficult to hear in a noisy

environment.

•Adjust Boundary Width Control knob
clockwise to increase the distance from
the Boundary Wire that the Receiver Collar
activates. Verify the Boundary Control Switch
is placed at the proper setting according to
the amount of Boundary Wire used.

•If the Receiver Collar still has to be held
on top of the Boundary Wire, refer to the
In-Ground Fence™ Operating and Training
Guide.

The Receiver Collar
is not beeping or
administering a
Static Correction.

The Receiver Collar
activates inside the
house.

•Make sure Receiver Collar is turned on and
Battery Status Lights are flashing every 4-5
seconds

•Charge Receiver Collar

•Check that both lights are lit on the Fence

Transmitter. Refer to the In-Ground Fence™
Operating and Training Guide.

•It is recommended to remove the Receiver
Collar from your pet when indoors to avoid
activation of the Receiver Collar.

•Turn the Boundary Width Control knob
counterclockwise to decrease the distance
from the Boundary Wire that the Receiver
Collar activates.

•Make sure the Boundary Wire is not running
within 15 feet of the house. The signal can
transmit through the walls of your house.

•Make sure the Boundary Wires are twisted
from the Boundary to the Fence Transmitter.

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The Receiver
Collar is beeping
but my pet is not
responding to the
Static Correction.

•Make sure the Static Correction Level is set
at 2 or above.

•Test the Receiver Collar with the Test Light
walking toward the Boundary Wire. If
the Test Light flashes, check the fit of the
Receiver Collar.

•Trim your pet’s fur where the Contact Points
touch the neck and/or switch to the longer
Contact Points.

•Contact Points must be in contact with dog’s
skin.

•Increase the Static Correction Level.

•Repeat training steps to reinforce training.

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The Receiver Collar
has injured my pet’s
neck.

•Failing to follow the important safety
information at the front of the Operating
Guide has caused pressure ulcers. Some
descriptions of advanced pressure ulcers
describe the sores as looking like burns on
the dog’s neck. Be assured that electronic
collars do not use enough energy to create
electrical burns. The energy in an output
pulse is only a few thousandths of a Joule;
it is similar in nature to the static pulse
that you may feel when getting out of
your car. In some cases, pressure ulcers
are described as chemical burns. The
battery in your Receiver Collar is sealed, in
addition, your collar’s housing is also sealed.
This redundant sealing makes it virtually
impossible, without misuse or abuse, for your
Receiver Collar battery to leak onto your pet’s
neck. Please review and follow the important
safety information on pages 2-8, and the
instructions in Step 3 under the heading “Fit
the Receiver Collar” on pages 22-25.

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Additional Information

• The system should only be used with healthy pets. Contact your
veterinarian if you have any concerns about the medical condition of
your pet (medication, pregnant, heart conditions, etc...)

• The PetSafe® In-Ground Fence™ is for residential use only.

• The Static Correction will get your pet’s attention, but will not cause

harm. It is designed to startle, not punish.

• Test the Receiver Collar at least once a month to verify that it is
functioning properly. Check that it activates at the Boundary Wire.
Battery life depends upon how often the Receiver Collar is activated.

• Remove the Receiver Collar from your pet when indoors for the
comfort of your pet.

• Never leave the Receiver Collar on your pet for more than 12
consecutive hours.

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Test Light Instructions

1. Make sure the Receiver Collar battery

is properly charged. Set the Correction
Level to 2 or above.

2. Hold the Test Light Contacts to the Contact

Points (4A).

3. Walk toward the Boundary Wire with

Contact Points pointing up and holding
the Receiver Collar at your pet’s neck level
(4B) until the Receiver Collar tones and the
Test Light flashes (4C).

4B

4C

Boundary

Wire

4A

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Note: The Receiver Collar is waterproof, which can make the tone
hard to hear.

Save Test Light for future testing.

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Terms of Use and
Limitation of Liability

1. Terms of Use

This Product is offered to you conditioned upon your
acceptance without modification of the terms, conditions
and notices contained herein. Usage of this Product implies
acceptance of all such terms, conditions, and notices.

2. Proper Use

This Product is designed for use with pets where training
is desired. The specific temperament of your pet may not
work with this Product. If you are unsure whether this is
appropriate for your pet, please consult your veterinarian or
certified trainer.

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3. No Unlawful or Prohibited Use

This Product is designed for use with pets only. This pet
training device is not intended to harm, injure or provoke.
Using this Product in a way that is not intended could result
in violation of Federal, State or local laws.

4. Limitation of Liability

In no event shall Radio Systems

®

Corporation be liable
for any direct, indirect, punitive, incidental, special or
consequential damages, or any damages whatsoever arising
out of or connected with the use or misuse of this Product.
Buyer assumes all risks and liability from the use of this
Product.

5. Modification of Terms and Conditions
Radio Systems

®

Corporation reserves the right to change
the terms, conditions and notices under which this Product
is offered.

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Compliance

FCC/Canada

This Class B digital apparatus complies with Canadian ICES-003.
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a residential
environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance
with the instruction guide, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a practical installation. If this equipment causes harmful
interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

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• Relocate the interfered receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

• Contact the Customer Care Center at 1-800-732-2677.

This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This device complies with Industry Canada licence-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device.

Unauthorized changes or modifications to the equipment, not approved
by Radio Systems® Corporation, could result in not meeting compliance
with FCC regulations and void the user’s authority to operate the
equipment.

Australia

This device complies with the applicable EMC requirements specified
by the ACMA (Australian Communications and Media Authority).

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Customer Care
International

USA & Canada - Tel: [phone]
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM

Australia - Tel: [phone]
Monday - Friday 8:30 AM - 5 PM

New Zealand - Tel: [phone]
Monday - Friday 10:30 AM - 7 PM

This product has the benefit of a limited manufacturer’s warranty.
Details of the warranty applicable to this product and its terms can be
found at www.petsafe.net and/or are available by sending a stamped
addressed envelope to PetSafe
West Business Park, Ackhurst Road, Chorley, Lancashire PR7 1NL,
United Kingdom.

38 1-800-732-2677 www.petsafe.net 39

®

Ltd. Redthorn House, Unit 9, Chorley

www.petsafe.net 39

Radio Systems® Corporation

10427 PetSafe Way

Knoxville, TN 37932

1-800-732-2677

www.petsafe.net

Protected by US Patent 6,538,617.

400-1587

©2012 Radio Systems Corporation