Petsafe PIG00-10777 User Manual

Model Number

PIG00-10777

stubborn dog

™

in-ground fence

operating and training guide

PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING

Welcome

You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your PetSafe® Stubborn Dog In-Ground Fence™ System is designed to give your pet more freedom while keeping him safe.

We know that safe pets make happy owners. Before getting started, take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us.

Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. And any other afﬁliate or brand of Radio Systems Corporation may be referred to collectively as “We” or “Us.”

Important Safety Information

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in harm to your pet.

NOTICE is used to address safe use practices not related to personal injury.

• Not for use with aggressive dogs. Do not use this product if your dog is prone to aggressive behavior. Aggressive dogs can cause severe injury or death to their owners and others. If you are not sure that this product is right for your dog, please talk to your veterinarian or a certiﬁed trainer.

• Underground cables can carry high voltage. Have all underground cables marked before you dig to bury your wire. In most areas this is a free service. Avoid these cables when you dig.

• Follow all safety instructions for your power tools. Be sure to always wear your safety goggles.

• Do not install, connect, or remove your system during a lightning storm. If the storm is close enough for you to hear thunder, it is close enough to create hazardous surges.

• Risk of electric shock. Use the Fence Transmitter indoors in dry location only.

• Do not attempt to cut into or pry open the battery. Be sure to discard any used battery properly.

• There is a risk of explosion if a battery is replaced by an incorrect type. Do not short circuit, mix old and new batteries, dispose of in ﬁre or expose to water. When batteries are stored or disposed, they must be protected from shorting.

• Risk of injury. Wire on top of the ground may be a trip hazard; Use care in how you place your wires.

• This PetSafe® Stubborn Dog In-Ground Fence™ System is NOT a solid barrier. It is designed to act as a deterrent to remind pets to remain within the established boundary by use of static correction. It is important that you reinforce training with your pet on a regular basis. Since the tolerance level to static correction varies from pet to pet, Radio Systems Corporation CANNOT guarantee that the system will, in all cases, keep a pet within the established boundary. Not all pets can be trained to avoid crossing the boundary! Therefore, if you have reason to believe that your pet may pose a danger to others or harm himself if he is not kept from crossing the boundary, you should NOT rely solely upon this system to conﬁne your pet. Radio Systems Corporation shall NOT be liable for any property damage, economic loss or any consequential damages sustained as a result of any animal crossing the boundary.

• This product is not a toy. Keep it out of the reach of children.

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• Proper ﬁt of the collar is important. A collar worn for too long or made too tight on the pet’s neck may cause skin damage, ranging from redness to pressure ulcers. This condition is commonly known as bed sores.

• Avoid leaving the collar on the dog for more than 12 hours per day.

• When possible reposition the collar on the pet’s neck every 1 to 2 hours.

• Check the ﬁt to prevent excessive pressure; follow the instructions in this manual.

• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.

• When using a separate collar for a lead, don’t put pressure on the electronic collar.

• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.

• Examine the contact area daily for signs of a rash or a sore.

• If a rash or sore is found, discontinue use of the collar until the skin has healed.

• If the condition persists beyond 48 hours, see your veterinarian.

• For additional information on bed sores and pressure necrosis, please visit our website.

These steps will help keep your pet comfortable and safe. Millions of pets are comfortable while they wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.

You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a rash or infection.

• The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an unintended correction.

• The Boundary Width of the system must be tested whenever an adjustment is made to the containment ﬁeld to prevent unintended corrections to your pet.

• If you use a collar and leash for training, be sure the extra collar does not put pressure on the contact points.

• Always remove your dog’s Receiver Collar before performing any Transmitter testing.

• If possible, DO NOT use an AC circuit protected with a Ground Fault Circuit Interrupter (GFCI) or Residual Current Device (RCD). In rare cases, nearby lightning strikes may cause the GFCI or RCD to trip. Without power your dog may be vulnerable to escape. You will have to reset the GFCI or RCD to restore power to the system.

• Do not install the Surge Protector if there is not at least 30 feet (10 meters) or more of wire between the electrical outlet and electrical service panel.

• To prevent an unintended correction, after the Boundary Flags have been placed, be sure to set the static correction on the Receiver Collar back to level 1 Tone Only.

• Plug the Surge Protector into a grounded (3-prong) outlet that is within 5 feet of the Fence Transmitter. ALWAYS use a grounded (3-prong) outlet to ensure maximum protection.

• Do not remove the ground prong from the Surge Protector plug. Do not use a 3-prong plug to 2-prong outlet converter. Doing so will make the Surge Protector ineffective against surges or spikes.

• Use care when mowing or trimming your grass not to cut the loop wire.

• Verify that the boundary loop and Transmitter wires connect to the proper Surge Protector terminals. Reversed connections will result in an increased risk of surge related damage.

• For added protection, when unused for long periods of time or prior to thunderstorms, unplug from the wall outlet and disconnect the loop boundary wires. This will prevent damage to the transmitter due to surges.

Table of Contents

Components ................................................................................................................................................................................................5

Other Items You May Need ........................................................................................................................................................................5

How the System Works ...............................................................................................................................................................................6

Key Deﬁnitions ............................................................................................................................................................................................6

Operating Guide ........................................................................................................................................................................................7

Locate the Fence Transmitter ......................................................................................................................................................................7

Lay Out the System .....................................................................................................................................................................................8

Position the Boundary Wire ......................................................................................................................................................................10

Connect the Wires to the Surge Protector and Fence Transmitter ..........................................................................................................11

Prepare the Receiver Collar ......................................................................................................................................................................14

Set the Boundary Width and Test the Receiver Collar ..............................................................................................................................15

Install the Boundary Wire ..........................................................................................................................................................................17

Place the Boundary Flags ..........................................................................................................................................................................18

Fit the Receiver Collar ..............................................................................................................................................................................19

Training Guide ..........................................................................................................................................................................................20

Be Patient With Your Pet ...........................................................................................................................................................................20

Day 1 - Boundary Awareness ....................................................................................................................................................................21

Days 2 thru 4 - Continue Boundary Awareness ........................................................................................................................................21

Days 5 thru 8 - Distraction Phase ..............................................................................................................................................................22

Days 9 thru 14 - Unleashed Supervision ...................................................................................................................................................23

Days 15 thru 30 - Pet Monitoring ..............................................................................................................................................................23

Taking Your Pet Out of the Pet Area .........................................................................................................................................................23

Troubleshooting .......................................................................................................................................................................................24

Additional Information ..............................................................................................................................................................................25

Accessories ................................................................................................................................................................................................25

System Test ...............................................................................................................................................................................................26

Wire Break Location Test ...........................................................................................................................................................................27

Terms of Use and Limitation of Liability ....................................................................................................................................................28

Battery Disposal ........................................................................................................................................................................................28

Important Recycling Advice ......................................................................................................................................................................28

Compliance ...............................................................................................................................................................................................29

Customer Care International .....................................................................................................................................................................29

Warranty ....................................................................................................................................................................................................30

Layout Grid ................................................................................................................................................................................................31

Mounting Template ...................................................................................................................................................................................32

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Components

Mounting

Bracket

Fence

Transmitter

Power

Adapter

Surge

Protector

Receiver

Collar

Test Light

Tool

Long

Contact Points

Gel-filled Capsules

Other Items You May Need

• Additional wire and ﬂags (Part #PIG00-13769)

• Tape measure

• Small Phillips screwdriver

• Drill & mounting hardware

• Shovel or lawn edger

• Pliers

• Wire stripping pliers

• Scissors

• Lighter

Fence installation and training help: www.petsafe.com

Boundary Wire - 500 ft.

Boundary Flags - 50

9-Volt Alkaline

Battery

Model Number

PIG00-10777

stubborn dog

in-ground fence

operating and

PLEASE READ THIS

training guide

ENTIRE GUID

™

BEFORE

BEG

INNING

Wire Nuts

Operating and Training Guide

• Electrical tape

• Gel-ﬁlled Capsules

• Additional wire nuts

• Waterprooﬁng compound (e.g. silicone caulk)

• PVC pipe or water hose

• Circular saw with masonry blade

• Staple gun

• Non-metallic collar and leash

How the System Works

A radio signal travels from the Fence Transmitter through a buried wire, marking the boundaries you wish to set for your dog. Your dog wears a Receiver Collar that detects the signal at the boundary. As your dog approaches the boundary, the receiver issues a warning tone and vibrates. If he proceeds further, he receives a safe but startling Static Correction. While harmless, the correction will persuade him to stay in the containment area you’ve established. Boundary ﬂags are a temporary visual aid for your pet; remove them after training. This PetSafe® Stubborn Dog In-Ground Fence™ System has been proven safe, comfortable, and effective for pets over 8 pounds.

Key Definitions

Fence Transmitter: Transmits the radio signal through the Boundary Wire. Pet Area: Area within the Warning Zone where your pet can roam freely. Warning Zone: Outer edge of the Pet Area where your pet’s Receiver Collar begins to

beep and vibrates for 2 seconds, warning him not to go into the Static Correction Zone. Static Correction Zone: Zone beyond the Warning Zone where your pet’s Receiver Collar will emit a Static Correction, signaling him to return to the Pet Area.

Boundary Width: Combination of the Warning Zone and the Static Correction Zone. Surge Protector: Installed with the Fence Transmitter to protect it from lightning

strikes and power surges (USA and Canada only).

Receiver Collar: Receives the radio signal from the Boundary Wire. Correction Level Button: Adjusts the level of Static Correction your pet receives in

the Static Correction Zone. Receiver Indicator Light: Indicates the level of correction at which the Receiver Collar is set. This light also serves as a low battery indicator. Contact Points: Delivers the safe Static Correction when your pet moves into the Static Correction Zone. Power Jack: Where the Power Adapter plugs into the Fence Transmitter.

Surge

Protector

with Power

Adapter

Fence

Transmitter

Static Correction

Zone

Warning

Zone

Static Correction

Pet

Area

Boundary

Zone

Width

Warning

Zone

Boundary Control Switch: Switch located on the

Receiver Collar

Fence Transmitter to adjust according to the length of Boundary Wire used. Boundary Wire Terminals: Where the Boundary Wires connect to the Fence Transmitter in order to complete a continuous loop. Loop Indicator Light: Indicates that the Boundary Wire makes a complete loop, enabling the signal to be transmitted. Boundary Width Control: Adjusts the width of the Warning and Static Correction Zones. Note: Adjusting

the knob does not change the level of Static Correction on the Receiver Collar.

Washers

Contact Points

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Correction Level Button

Fence Transmitter

Boundary Control Switch

Power Light

Boundary Width Control

Power Jack

Loop Indicator Light

Boundary Wire

Terminals

Operating Guide

Step

Locate the Fence Transmitter

Place the Fence Transmitter:

• In a dry, well ventilated, protected area (1A, 1B).

• In an area where temperatures do not fall below -10°F/-23°C or above 104°F/40°C (e.g., garage, basement, shed, closet).

• Secured to a stationary surface using the mounting hardware. A mounting template is included in the back of this guide.

• At least 3 feet from large metal objects or appliances as these items may interfere with the signal consistency (1C).

To mount the Fence Transmitter, screw the mounting bracket onto a stationary surface such as a wall, and slide the Fence Transmitter onto the bracket. Once you have mounted the Fence Transmitter, the Boundary Wire must exit the building. This can be accomplished via a window or through a hole drilled through the wall. Ensure the drill path is clear of any utilities. Make sure the Boundary Wire is not cut off or pinched by a window, door, or garage door, as this can damage it over time.

To prevent ﬁres and electrical hazards, install the Fence Transmitter in buildings that are in accordance with state and local electrical codes.

3ft.

Step

Lay Out the System

Basic Planning Tips

Underground cables can carry high voltage. Have all underground cables marked before you dig to bury your wire. In most areas this is a free service. Avoid these cables when you dig.

For information regarding how these underground wires can affect your system’s operation, see Step 3 Position the Boundary Wire.

• The Boundary Wire MUST start at the Fence

Transmitter and make a continuous loop back (2A).

• Twisting the Boundary Wire cancels the

signal and allows your pet to cross over that area without correction. Plastic or metal piping will not cancel the signal. Twist the Boundary Wire 10 to 12 times per foot to cancel the signal (2A).

• Design a layout that is suitable for your yard.

Sample layouts are provided in this section, and a grid for designing your layout is provided in the back of this guide.

• Always use gradual turns at the corners with a minimum of 3 foot radius to produce a

more consistent boundary (2B). Do not use sharp turns, as this will cause gaps in your boundary.

• To properly contain your pet, we recommend setting a Boundary Width for the Warning and Static Correction Zones to approximately 12-20 feet (6 to 10 feet on each side of the wire).

• Avoid making passageways too narrow for your pet to move about freely (e.g., along the sides of a house).

• The Receiver Collar can be activated inside the house if the Boundary Wire runs along the outside wall of the house. If this occurs, remove your pet’s Receiver Collar before bringing him inside, decrease the range using the Boundary Width Control knob or consider an alternate layout.

10 Tw ists/ft.

Sample Layouts

Sample 1: Perimeter Loop (Single Loop) The Perimeter Loop

is the most common layout. This will allow your pet to freely and safely roam your entire property (2C). It can also protect gardens, pools and landscaping (2D).

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Sample 2 (2E): Perimeter Loop Using Existing Fence (Single Loop) This layout

allows you to include your existing fence as part of your layout and keep your pet from jumping out or digging under your existing fence. It reduces the amount of wire which will need to be buried. From the Fence Transmitter, run the wire to A, A to B, B to C, C to D, D to E, E to A, twist the wires from A back to the Fence Transmitter. See the “Install the Boundary Wire” section for more information on attaching the wire to a fence.

Double Loop

A Double Loop must be used when you are not establishing the Boundary Zone on all sides of your property.

When using a Double Loop, the Boundary Wire must be separated by a minimum of 5 FEET to avoid canceling the signal. Remember that a Double Loop will require twice as much wire.

Sample 3 (2F): Front or Back Yard Only (Double Loop) From the Fence Transmitter, run the wire to A, A to B, B to C, C to D, D to E, E to F, make a

U-turn and follow your path all the way back to A, keeping the wire separated at least 5 feet. Twist the wire from A back to the Fence Transmitter.

Sample 4 (2G): Front Boundary Only (Double Loop) From the Fence Transmitter, run the wire to A, A to B, B back to A keeping the wire

separated at least 5 feet. Twist the wire from A back to the Fence Transmitter.

Sample 5 (2H): Lake Access (Double Loop) From the Fence

Transmitter, run the wire to A, A to B, make a U-turn and go to C, C to D, D to E, make a U-turn and follow your path all the way back to A keeping wire separated at least 5 feet. Twist the wire from A back to the Fence Transmitter.

Sample 6 (2J): Wire Loop Attached to Existing Fence (Double Loop) This layout allows you to include your existing fence as part of your layout and keep your pet from jumping out or digging under your existing fence. It reduces the amount of wire which will need to be buried. Run the wire from the Fence Transmitter to A, A to B, B to C, C to D, D to E, E to F, make a U-turn and follow your path all the way back to A, keeping the wire separated at least 5 feet. Twist the wire from A back to the Fence Transmitter. See the “Install the Boundary Wire” section for more information on attaching the wire to a fence.

10 Twists/ft.

Step

Position the Boundary Wire

Lay out the Boundary Wire using your planned boundary and test the system BEFORE burying the wire or attaching it to an existing fence. This will make any layout changes easier. Work carefully. A nick in the wire insulation can diminish the signal strength and create a weak area where your pet can escape.

Running the Boundary Wire parallel to and within 10 feet of electrical wires, neighboring containment systems, telephone wires, television or antenna cables, or satellite dishes may cause an inconsistent signal. If you must cross any of these, do so at 90-degree angles (perpendicularly) (3A).

If separating the wire by at least 10 feet from a neighboring containment system’s wire does not reduce the inconsistent signal, contact the Customer Care Center at 1-800-732-2677.

To Twist the Boundary Wire

Twisting the Boundary Wire cancels the signal and allows your pet to cross over that area safely (3B). The signal cannot be cancelled by running the wire through plastic or metal piping. Using shielded cable in place of the Boundary Wire will also not cancel the signal. Refer to ﬁgure (3C) for the correct method of twisting the wire. You can twist your own wire by cutting two equal lengths of Boundary Wire supplied and twisting them together. Anchor one end of the wires to something secure and insert the other end in a power drill. Pull the wire taut. The drill enables you to twist the wire quickly. Twist the Boundary Wire 10 to 12 times per foot to cancel the signal. Once you have completed your boundary layout, insert the twisted wire into the transmitter.

To Splice or Repair the Boundary Wire

If you need additional Boundary Wire to expand your wire loop, you will need to splice the wires together. Note the locations of all splices for future reference.

Strip approximately 3⁄8 inch of insulation off the ends of the Boundary Wires to be spliced (3D). Make sure the copper Boundary Wire is not corroded. If the Boundary Wire is corroded, cut it back to expose clean copper wire.

Insert the stripped ends into the wire nut and twist the wire nut around the wires. Ensure that there is no copper exposed beyond the end of the wire nut. Tie a knot 3 to 4 inches from the wire nut (3E). Ensure that the wire nut is secure on the wire splice.

Once you have securely spliced the wires together, open the lid of the gel-ﬁlled splice capsule and insert the wire nut as deeply as possible into the waterproof gel inside the capsule (3F). Snap the lid of the capsule shut (3G). For proper system performance, the splice connection must be waterproof.

If your splice pulls loose, the entire system will fail. Make sure your splice is secure. Additional gel-ﬁlled splice capsules and wire nuts are available through the Customer Care Center.

Boundary

Wire

CORRECT

INCORRECT

90°

10’

Buried Cable

10’

TWISTED WIRES BOUNDARY WIRE WATERPROOF SPLICE

3/8"

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+ 22 hidden pages