Petsafe PFD00-15788 User Manual

PF D00 -15788

Smart Feed

Operating Guide

Works with iPhone or iPod
devices iOS 9 or later and most
Andriod smartphones 5.0 or later

Please read this entire guide before beginning.
For more information, visit our support section on petsafe.com.

Welcome.

You and your pet were made for each other. Our aim is to help you have the best companionship and
the most memorable moments together. Your new feeder is designed to help you automate your pet’s
healthy eating routine, so you can care for your pet even when you can’t be there.

We know that safe pets make happy owners. Before getting started, please take a moment to read
through the important safety information. If you have any questions, please don’t hesitate to contact us.

IMPORTANT SAFETY INFORMATION

Explanation of Attention Words and Symbols used in this guide

WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.

CAUTION, used without the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in harm to your pet.

NOTICE is used to address safe use practices not related to personal injury.

• Do NOT immerse control panel in water. Base unit should NOT be submerged in water at any
time, as this may damage electronic components.

• Do NOT place anything on top of the pet feeder. The unit starts automatically. Keep clear.

• Dispose of all packaging materials properly. Some items may be packed in polybags; these
bags could cause suffocation; keep away from children and pets.

• Do NOT allow small children to play with, in or around pet feeder.

• To reduce the risk of injury, close supervision is necessary when an appliance is used by or near
children.

• Intended for use with dogs or cats only.

• Do NOT use this pet feeder with puppies, kittens, dogs or cats not able to reach the food tray or
with any physical disability.

• Do NOT use outdoors. FOR INDOOR HOUSEHOLD USE ONLY. Check operation frequently to
be sure the pet feeder is dispensing properly.

• For dry food use only.

• DO NOT use wet, canned or moist food.

• Pet feeder should be placed on a level surface.

• Before leaving for extended time, always replace batteries with new batteries.

• Do NOT place any foreign object in the pet feeder.

• Do NOT disassemble the pet feeder other than components as instructed in the operating guide.

• To protect against electric shock, if using power cord do not place power cord or plug in water
or other liquids.

• Only use attachments recommended or sold by the manufacturer.

• Do not unplug by pulling on power cord. To unplug, grasp the plug, not the power cord.

• Do not operate any appliance if it has a damaged power cord or plug, or if it is malfunctioning
or has been damaged. Call the Customer Care Center immediately for further instructions.

• For a portable appliance - To reduce the risk of electrical shock, do not place or store an
appliance where it can fall or be pulled into a tub or sink.

• Always unplug any appliance when not in use, before putting on or taking off parts and before
cleaning. Never pull on the electrical power cord to remove the plug from the wall outlet.

• Do not use an appliance for anything other than its intended use.

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Customer Care Center [phone]

• If the plug of this device gets wet, turn off the electricity to that wall outlet. Do not attempt
to unplug.

• Examine this appliance after installation. Do not plug in if there is water on the Power Cord
or plug.

• To avoid tripping, always position power cord out of the way of foot traffic.

• Do not allow pets to chew on or swallow any parts. If you are concerned about the power cord,
purchase a cord conduit (a hard plastic protector) at any hardware store to protect the
power cord.

• Do not attempt repairs on the pet feeder yourself.

• If an extension cord is necessary, an extension cord with a proper rating should be used.

• Do not use pet feeder for anything other than intended use. The use of attachments not
recommended or sold by the manufacturer may cause an unsafe condition. Do not modify the
pet feeder.

• Do not install or store pet feeder where it will be exposed to weather or temperatures below 40° F.

• Do not lift pet feeder by lid, hopper, bowl or bowl holder. Lift and carry feeder using both hands
and hopper base, while keeping unit in upright position.

• Read and observe all important notices listed on the pet feeder and in the packaging.

SAVE THESE INSTRUCTIONS

Table of Contents

Components and Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Setup and Assemble Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

LED Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

The Smart Feed App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

CLEANING THE FEEDER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Disassemble the Feeder: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Reassemble the Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TROUBLESHOOTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Customer Care International. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

petsafe.com

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Thank you for choosing PetSafe® brand. You and your pet deserve a companionship that includes
memorable moments and a shared understanding. Our products and training tools enhance the
relationship between pets and their owners. If you have any questions about our products or training
your pet, please visit our website at petsafe.com or contact our Customer Care Center at
[phone].

To get the most protection out of your warranty, please register your product within 30 days at
petsafe.com. By registering, and keeping your receipt, you will enjoy the product’s full warranty
and should you ever need to call the Customer Care Center we will be able to help you faster. Most
importantly, PetSafe® brand will never give or sell your valuable information to anyone. Complete
warranty information is available online at petsafe.com.

Components and Features

Lid Latch

Agitator

Lid

Food Hopper

Reset Button

Manual Feed

Conveyor

Feeder

Base

Button/LED

Stainless Steel

Bowl

Power

Connection

Power

Adapter

Power
Switch

4

Feeder

Base

Hopper

Latch

Bowl

Battery

Compartment

Customer Care Center [phone]

Holder