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Operating Guide
Manuel d’utilisation
Gebruiksaanwijzing
Manual de funcionamiento
Guida all’uso
Gebrauchsanweisung
PBC17-14135
PBC22-14130
PBC45-14136
PBC45-14285
Anti-Bark Spray Collar
™
Contrôle des aboiements
à jet de base
Standaard spray
blafbeheersing
Control de ladridos básico
con spray
Controllo dell’abbaio di base
con spray
Standard Bellkontrolle
mit Spray
Please read this entire guide before beginning
Veuillez lire ce manuel en entier avant de commencer
Gelieve deze gids volledig door te lezen voordat u begint
Por favor, lea detenidamente este manual antes de empezar
Leggere attentamente la guida all’uso prima di utilizzare
Bitte lesen Sie die ganze Gebrauchsanleitung aufmerksam durch, ehe Sie beginnen
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IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential
personal injury hazards. Obey all safety messages that follow this
symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in minor or moderateinjury.
CAUTION, used without the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in harm to
yourpet.
Not for use with aggressive dogs. Do not use this product if your
dog is aggressive, or if your dog is prone to aggressive behaviour.
Aggressive dogs can cause severe injury and even death to their owner
and others. If you are unsure whether this product is appropriate for
your dog, please consult your veterinarian or certified trainer.
Risk of explosion if battery is replaced by an incorrect
type. Do not short circuit, mix old and new batteries, dispose of in fire,
or expose to water. When batteries are stored or disposed, they must
be protected from shorting. Dispose of spent batteries properly.
AEROSOLS:
• Keep out of reach of children.
• Contents of the refill can and the spray collar are under pressure.
• Use only in a well ventilated area. Use only as directed.
• May explode if heated, do not heat. Do not expose to temperatures
over 113°F or 45°C.
• Do not burn. Do not dispose of in fire, even when empty.
• Keep out of direct sunlight.
• Do not leave the aerosol can in a vehicle where temperature could
exceed 113°F or 45°C.
• Store in a cool location.
• Keep away from sparks or flame. Do not smoke while refilling.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems
Australia Pty Ltd. and any other affiliate or Brand of Radio Systems Corporation may be
referred to collectively as “We” or “Us”.
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Do not expose the device to freezing temperatures -32°F or 0°C or to
conditions warmer than 113°F or 45°C. Do not leave the unit in direct
sunlight. Never leave the unit in a car where the device can heat up to
high temperatures 113°F or 45°C.
The Bark Control Collar is not a toy. Keep it away from the reach of
children. Use it only for its bark stopping purpose.
Risk of skin damage. Please read and follow the instructions in this
manual. Proper fit of the collar is important. A collar worn for too long
or made too tight on the pet’s neck may cause skin damage. Ranging
from redness to pressure ulcers; this condition is commonly known as
bed sores.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible, reposition the collar on the pet’s neck every 1 to
2hours.
• Check the fit to prevent excessive pressure; follow the instructions in
this manual.
• Never connect a lead to the electronic collar.
• When using a separate collar for a lead, don’t put pressure on the
electronic collar.
• Wash the dog’s neck area and the contact area of the collar
weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin
has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
• For additional information on bed sores and pressure necrosis,
please visit our website.
These steps will help keep your pet safe and comfortable. Some pets
are sensitive to contact pressure. You may find after some time that
your pet is very tolerant of the collar. If so, you may relax some of
these precautions. It is important to continue daily checks of the contact
area. If redness or sores are found, discontinue use until the skin has
fullyhealed.
The Bark Control Collar must be used only on healthy dogs over
6 months of age. We recommend that you take your dog to a
veterinarian before using the collar if he is not in good health.
• Do not puncture. Contact of liquid propellant with skin may
causefrostbite.
• Do not ingest. In case of accident, seek medical care. If swallowed
seek immediate medical advice.
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Thank you for choosing the PetSafe® Brand. You and your pet deserve a companionship
that includes memorable moments and a shared understanding together. Our products
and training tools enhance the relationship between pets and their owners. If you have
any questions about our products or training your pet, please visit our
website at www.petsafe.net or contact our Customer Care Centre. For a
listing of Customer Care Centre telephone numbers, visit our website at
www.petsafe.net.
To get the most protection out of your warranty, please register your product within 30 days
at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s
full warranty and should you ever need to call the Customer Care Centre, we will be able to
help you faster. Most importantly, your valuable information will never be given or sold to
anyone. Complete warranty information is available online at www.petsafe.net.
Table of Contents
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Other Items You May Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Key Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Fit the Bark Control Collar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Prepare the Bark Control Collar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
To Fill and Refill the Spray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Ensure a Proper Spray Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What to Expect During Use of the Bark Control Collar . . . . . . . . . . . . . . . . . . . . 9
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Terms of Use and Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Battery Disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Important Recycling Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
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Components
Features
• For dogs over 2.7 kg
• Gentle spray interrupts nuisance barking
• ON/OFF switch for longer battery life
• Easy to use – no programming required
• Fits neck sizes up to 60 cm
Other Items You May Need
• Scissors
• Lighter
How the System Works
The PetSafe® Anti-Bark Spray Collar™ Basic Spray Bark Control is simple to operate. When
the sound of your dog’s bark triggers the microphone, a burst of spray is emitted which dogs
find unpleasant. While not harmful, it is a sufficient deterrent to excessive barking.
6 volt
Alkaline Battery
(PetSafe
®
RFA-18-11)
Operating Guide
PetSafe
®
Anti-Bark Spray
Collar
™
Basic Spray Bark Control
Spray Can
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Key Definitions
Spray Nozzle: Where the
spray ejects when your dog’s bark
isdetected.
Refill Port: Where the spray
isrefilled.
Battery Cover: Where the 6-volt
Alkaline Battery is placed.
Microphone: Detects the sound of
your dog’s bark.
ON (l) and OFF (O) Switch: Turns the Bark Control Collar ON (l) and OFF (O).
STEP 1
Fit the Bark Control Collar
Important: The proper fit and placement of your Bark Control
Collar is important for effective operation.
To assure a proper fit, please follow these steps:
1. Make sure that the Bark Control Collar is turned OFF (O).
2. Start with your dog standing comfortably (A).
3. Place the Bark Control Collar on your dog’s neck close to the
ears. Centre the Microphone on your dog’s
neck, touching the skin (B). Make sure the
PetSafe
®
logo in the front of the Bark Control
Collar is upright and the Spray Nozzle is pointed
toward your dog’s snout.
4. Check the tightness of the Bark Control Collar
by inserting one finger between the nylon collar
and your dog’s neck (C). The fit should be snug
but not constricting.
5. Allow your dog to wear the Bark Control
Collar for several minutes, then recheck the fit.
Check the fit again as your dog becomes more
comfortable with the Bark Control Collar.
6. Trim the nylon collar as follows (D):
a. Mark the desired length of the nylon collar with a pen. Allow for growth if your dog
is young or grows a thick winter coat.
Refill Port Spray Nozzle
Battery
Cover
Microphone
ON (I) /OFF (O) Switch
(Bottom View)
B
C
YES
NO
A
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DEITESNLFREN
D
b. Remove the Bark Control Collar from your
dog and cut off the excess.
c. Before placing the Bark Control Collar back
onto your dog, seal the edge of the cut
nylon collar by applying a flame along the
frayededge.
The Bark Control Collar should not be worn for more than 12 hours out of
every 24-hour period. Leaving the Bark Control Collar on too long could
lead to skin irritation. Please refer to page 3 for additional information.
STEP 2
Prepare the Bark Control Collar
To Insert and Remove the Battery
Note: Do not install the battery while the Bark Control Collar is on your dog.
1. Slide off the Battery Cover.
2. Insert the 6-volt Alkaline Battery. Keep the polarity in mind (+ and -).
3. Slide the Battery Cover back on.
A replacement battery (6-volt alkaline) can be found at many retailers. Contact the
Customer Care Centre or visit our web site to locate a retailer near you.
Battery Life
Average battery life is 2 to 4 months, depending on how often your dog barks. However,
due to greater use during your dog’s training, your first battery may not last as long as
replacement batteries. Turn OFF (O) the Bark Control Collar when not in use.
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ON (l)/OFF (O)
• To activate the Bark Control Collar, slide the ON (l)/
OFF (O) switch to the ON (l) position.
• To turn the Bark Control Collar OFF (O), slide the switch
to the OFF(O)position.
• Before every use, it is recommended to test the Bark
Control Collar. Holding it approximately 9 centimeters
from your face, point the Spray Nozzle away from you
and blow into the Microphone.
STEP 3
To Fill and Refill the Spray
Important: Always make sure that you are not mistakenly
trying to fill the reservoir through the Microphone opening.
This would damage the Bark Control Collar.
• Remove the Bark Control Collar from your dog and turn
it OFF (O).
• Set the Bark Control Collar on a flat surface with the Refill
Port (deepest cavity) turned upwards.
• Hold the Spray Can upright and firmly press the nozzle
down into the Refill Port. Hold down firmly for 10 seconds
and release. Press down for another 10 seconds, then
release again. You cannot overfill the Bark Control Collar.
Note: If spray leaks out, you may need to press harder to complete the seal.
• Turn the Bark Control Collar ON (l).
Note: Never fill the Bark Control Collar while your dog is wearing it because it may
damage the Refill Port. Never fill the Bark Control Collar with any substance other than the
one provided by the manufacturer. PetSafe
®
spray refills are available at www.petsafe.net.
Using another substance, as well as opening the Bark Control Collar, will void the
manufacturer’s warranty.
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Ensure a Proper Spray Pattern
For the Bark Control Collar to perform properly, the
Spray Nozzle must be positioned correctly and there
must be a clear path from the Spray Nozzle to your
dog’s snout.
Follow these steps:
1. Make sure the Spray Nozzle is upright and
pointing towards the dog’s snout.
2. For long-haired dogs, it may be necessary to trim
the neck hairs along the path of the spray. It is
important that the spray reaches the dog’s snout to
be effective.
Do not shave the pet’s neck as this may increase the risk of skin irritation.
What to Expect During Use of the Bark
Control Collar
Important: Do not leave your dog alone the first few times he wears the Bark
ControlCollar.
Place the Bark Control Collar properly on your dog and wait nearby until he barks.
Most dogs will understand very quickly that the Bark Control Collar is disrupting their
urge to bark, and will relax and stop barking. Because the burst of spray from the Bark
Control Collar may be surprising or startling at first, some dogs may bark more at the
initialstimulation.
On rare occasions, a dog may get into a bark-spray-bark-spray cycle. If this happens,
reassure your dog with calm, soothing tones. As your dog relaxes, he will understand that if
he becomes quiet, he will not receive any more spray bursts. The small minority of dogs that
have this reaction should only have it the first time they wear the Bark Control Collar.
You should notice a reduction in your dog’s barking within the first couple of days that he
wears the Bark Control Collar. At this point, it is important to remember the learning process
is still not complete. Dogs will “test” this new learning experience and will increase their
attempts to bark. This usually occurs during the second week a dog wears the Bark Control
Collar. If this does occur, remain consistent and do not alter your use of the Bark Control
Collar. You must place the Bark Control Collar on your dog in every situation when you
expect him to be quiet. If your dog is not wearing the Bark Control Collar, he may resume
barking and his learning would suffer a setback.
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Tips and Maintenance
• Before playing with your dog, remove the
Bark Control Collar from your dog and turn it
OFF (O)
. The activity may cause your dog to bark, which could lead to him associating the
play with the burst of spray.
• The Bark Control Collar must be filled to maximum capacity before placing it around
your dog’s neck.
• To ensure that your dog does not make the connection between you and the Bark
Control Collar, don’t let him see you prepare it for the first try, or for subsequent use.
Keep your dog away while you prepare the Bark Control Collar, as well as when you
fill it or change the battery.
• The Microphone is calibrated so it won’t be activated by nearby sounds. However, the
barking of another dog at close range could cause the Bark Control Collar to spray.
• Remove all other collars with metallic parts or tags. These could create noise that may
accidentally activate the Bark Control Collar.
• Avoid letting your dog wear the Bark Control Collar with an empty reservoir. Make sure
it is always full.
• The Bark Control Collar is splash-proof but not completely watertight. Remove it before
letting your dog go for a swim.
• Keep the Bark Control Collar clean at all times. Do not immerse it in water when
cleaning. Simply use a dry cloth to wipe away dirt. You may lightly brush with an old
toothbrush if dirt accumulates in front of the Microphone grid.
• Do not leave the Bark Control Collar unattended where your dog could accidentally
damage it through chewing.
• If your dog tries to take off the Bark Control Collar, a harness can be used instead of the
nylon collar provided.
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Frequently Asked Questions
Is the spray harmful? No. Dogs find the spray to be unpleasant. It
dissipates quickly and is safe for humans and pets.
Does the spray need to touch
my dog’s nose?
No. The spray is very fine and simply creates a mist
in the region of the snout.
Will this work with longhaired dogs?
Yes. It may be necessary to trim the hair on your
dog’s neck so it does not block the spray from
reaching his snout.
Troubleshooting
The Bark Control Collar does
not spray.
• Ensure that the battery is properly installed.
• Replace the battery.
• Refill the spray.
• Ensure the Bark Control Collar is turned ON (l).
• If the Bark Control Collar still does not spray,
contact the Customer Care Centre.
My Bark Control Collar
sprays, but my dog keeps
barking (does not respond to
the burst of spray).
• Check to make sure the Spray Nozzle points
towards the dog’s snout.
• Make sure your dog’s hair does not block the
spray. If so, trim the hair so the spray can reach
the snout area.
• If your dog still does not respond, contact the
Customer Care Centre.
When I try to refill the spray,
it leaks out around the
SprayNozzle.
• Hold the Spray Can can upright. If it is held at
an angle, it will not create a good seal.
• Press firmly on the Spray Can can to create a
good seal.
• If the spray continues to leak, contact the
Customer Care Centre.
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Terms of Use and Limitation
ofLiability
1. Terms of Use
Use of this Product is subject to your acceptance without modification of the terms,
conditions and notices contained herein. Use of this Product implies acceptance of all
such terms, conditions and notices. If you do not wish to accept these terms, conditions
and notices, please return the Product, unused, in its original packaging and at your
own cost and risk to the relevant customer care centre together with proof of purchase
for a full refund.
2. Proper Use
This Product is designed for use with pets where training is desired. The specific
temperament or size/weight of your pet may not be suitable for this Product. Radio
Systems Corporation recommends that this Product is not used if your pet is aggressive
and accepts no liability for determining suitability in individual cases. If you are unsure
whether this Product is appropriate for your pet, please consult your veterinarian or
certified trainer prior to use. Proper use includes, without limitation, reviewing the entire
Operating Guide and any specific important safety statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to
harm, injure or provoke. Using this Product in a way that is not intended could result in
violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be
liable for (i) any indirect, punitive, incidental, special or consequential damage and/or
(ii) any loss or damages whatsoever arising out of or connected with the misuse of this
Product. The Purchaser assumes all risks and liability from the use of this Product to the
fullest extent permissible by law.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices
governing this Product from time to time. If such changes have been notified to you prior to
your use of this Product, they shall be binding on you as if incorporated herein.
Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in
your area before discarding spent batteries. At the end of the product life, please contact
our Customer Care Centre to receive instructions on proper disposal of the unit. Please
do not dispose of the unit in household or municipal waste. For a listing of Customer Care
Centre telephone numbers in your area, visit our website at www.petsafe.net.
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Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country.
This equipment must be recycled. If you no longer require this equipment, do not place it in
the normal municipal waste system. Please return it to where it was purchased in order that
it can be placed in our recycling system. If this is not possible, please contact the Customer
Care Centre for further information. For a listing of Customer Care Centre telephone
numbers, visit our website at www.petsafe.net.
Compliance
This equipment complies with the EMC and Low Voltage Directives. Unauthorised changes
or modifications to the equipment that are not approved by Radio Systems Corporation may
violate EU regulations, could void the user’s authority to operate the equipment, and will
void the warranty. Hereby, Radio Systems Corporation, declares that this PBC17-14135 /
PBC22-14130 / PBC45-14136 / PBC45-14285 PetSafe® Anti-Bark Spray Collar™ Basic
Spray Bark Control is in compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC. The Declaration of Conformity can be found at: http://
www.petsafe.net/customercare/eu_docs.php.
IC
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
ACMA
This device complies with the applicable EMC requirements specified by the ACMA
(Australian Communications and Media Authority).
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Warranty
Three Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the
warranty applicable to this Product and its terms can be found at www.petsafe.net and/or
are available by contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building
Market Square, Dundalk, Co. Louth, Ireland
Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law,
Warranties Against Defects, effective January 1, 2012, warranty details of this Product are
as follows: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”)
warrants to the original retail purchaser, and not any other purchaser or subsequent owner,
that its Product, when subject to normal and proper residential use, will be free from defects
in material or workmanship for a period of three (3) years from the purchase date. An
“original retail consumer purchaser” is a person or entity who originally purchases the
Product, or a gift recipient of a new Product that is unopened and in its original packaging.
When serviced by Radio Systems Customer Service, Radio Systems covers labour and parts
for the first three years of ownership; after the first three years, a service or upgrade charge
will apply relative to replacement of the Product with new or refurbished items at Radio
Systems’ sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the original
retail consumer purchaser resells the Radio Systems Product or transfers the property on
which the Radio Systems Product is installed. This Limited Warranty excludes accidental
damage due to dog chews; lightning damage; or neglect, alteration, and misuse.
Consumers who purchase products outside of Australia, New Zealand, or from an
unauthorised dealer will need to return the Product to the original place of purchase for any
warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for
change of mind, or for any other reason outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to
Radio Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
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To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio
Systems will not repair or replace faulty components. Radio Systems requests the Consumer
to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number,
prior to sending the Product. Failure to do so may delay in the repair or replacement
of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio
Systems will organise for a replacement to be sent in advance of returning the faulty Product.
A Post Bag will be included with the replacement Product for the return of the faulty Product.
The Product must be returned within 7 days of receiving the replacement. If the Product is
deemed to be faulty after 30 days from the date of original purchase, the consumer will
be required to return the Product to Radio Systems at the consumer’s own expense. Radio
Systems will test and replace the faulty unit or its components and return to the consumer
free of charge, provided the Product is within its said warranty period. This warranty is in
addition to other rights and remedies available to you under the law. Radio Systems goods
come with guarantees that cannot be excluded under the Australia Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a
major failure.
Should you have any queries or require any further information, please contact our
Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).
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