Explanation of Attention Words and Symbols used in this guide
2 Customer Care Center 1-800-732-2677 www.petsafe.net 3
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury
or death.
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in harm to your pet.
NOTICE is used to address safe use practices not related to personal injury.
Not for use with aggressive dogs. Do not use this product if your dog is prone to
aggressive behavior. Aggressive dogs can cause severe injury or death to their owners
and others. If you are not sure that this product is right for your dog, please talk to your
veterinarian or a certified trainer.
This System is NOT a solid barrier. The system is designed to act as a deterrent,
using Static Correction to condition pets to remain outside of the established barrier
area. It is important that you reinforce training with your pet on a regular basis.
Since the tolerance level to Static Correction varies from pet to pet, Radio Systems
Corporation CANNOT guarantee that the system will in all cases keep a pet outside
of the established barrier area. Not all pets can be trained to avoid entering the barrier
area. Therefore, if you have reason to believe that your pet may harm himself or pose
a danger to others if he is not kept from entering the barrier area, you should NOT
rely solely upon this system to restrict your pet. Radio Systems
NOT be liable for any personal injuries, property damage, injury to or death of your
pet, economic loss or any consequential damages sustained as a result of any animal
entering the barrier area.
®
Corporation shall
®
Page 3
Thank you for choosing PetSafe® brand. You and your pet deserve a
companionship that includes memorable moments and a shared understanding
together. Our products and training tools promote a lifestyle of protection,
teaching, and love — essentials that influence memories for a lifetime. If you have
any questions about our products or training your pet, please visit our website at
www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
To get the most protection out of your warranty, please register your product
within 30 days at www.petsafe.net. By registering and keeping your receipt,
you will enjoy the product’s full warranty and should you ever need to call the
Customer Care Center, we will be able to help you faster. Most importantly,
®
will never give or sell your valuable information to anyone. Complete
PetSafe
warranty information is available online at www.petsafe.net.
6 Customer Care Center 1-800-732-2677 www.petsafe.net 7
Page 7
How the System Works
The PetSafe® Pawz Away® Mini Pet Barrier keeps your pet away from a certain room,
away from trash, off of furniture, etc. Just place the Barrier Transmitter near the
area your pet should avoid. The Mini Pet Barrier transmits an elliptical radio signal
adjustable up to 5 feet. Your pet wears a Receiver Collar with Contact Points that
touch his neck. When your pet enters the Barrier Area, he’ll hear a series of audible
tones from the Receiver Collar and he will feel a safe Progressive Static Correction,
delivered through the Contact Points on his neck. The Progressive Static Correction
will get his attention, but will not cause harm. The correction continues until your pet
leaves the Barrier Area. The PetSafe
safe, comfortable, and effective for pets at least 6 months old and 5 pounds or more.
www.petsafe.net 7
®
Pawz Away® Mini Pet Barrier has been proven
Page 8
Key Definitions
Barrier Transmitter: Transmits the wireless radio signal.
Barrier Area: Area that you want to prevent your pet from gaining access to.
Contact Points: Deliver the safe Progressive Static Correction when your pet enters
the Barrier Area.
Progressive Static Correction: Static Correction begins at the lowest level
and automatically increases to maximum within 3 seconds of first detection in the
Barrier Area.
LCD
Barrier
Area
Display
Window
Up Button
Barrier
Transmitter
Receiver
Collar
Down Button
8 Customer Care Center 1-800-732-2677 www.petsafe.net 9
Page 9
Operating Guide
Step
www.petsafe.net 9
Install the Barrier Transmitter
The Barrier Transmitter emits a radio signal from all sides in an elliptical
pattern. The signal may transmit through a wall or the ceiling/floor. The
Barrier Transmitter can be placed laying flat on a surface or hung on a
1
wall. If you choose to hang the Barrier Transmitter, note that the signal
becomes very directional—the signal will be strongest directly in front of
and behind the unit. The signal is weakest to the side of the unit.
Do not:
• Hang unit on a metal wall
• Place Barrier Transmitter on metal surfaces
• Place Barrier Transmitter near large metal objects such as refrigerators,
washers, etc.
• Place Barrier Transmitter near audio speakers
Page 10
Step
Set Up the Barrier Transmitter
2
your pet is wearing the Receiver Collar.
1. Turn over the Barrier Transmitter and rotate
2. Turn the Barrier Transmitter right side up
3. Each segment represents approximately 5 inches from the unit. You
10 Customer Care Center 1-800-732-2677 www.petsafe.net 11
To prevent an unintended correction, never perform set-up procedures while
back cover counter-clockwise, removing
the back cover. Install three AAA alkaline
batteries and replace the back cover. Turn
clockwise to secure cover.
and press the (+) button once to turn ON
the Barrier Transmitter. A black bar in the
upper right hand corner of the LCD display
window indicates that the Barrier Transmitter
is set to mode A* (2A). A second black bar in
the bottom of the LCD display indicates the
range is set to one segment.
can create a Barrier Area of 5 inches to 30 inches from the unit. Using
the (+) and (-) buttons, adjust the range to fit the desired pet Barrier
Area.
2A
Page 11
*All Mini Pet Barriers and Receiver Collars are preset to mode A. The A and
B mode feature is designed to be used in multiple pet households where
you may want one pet to be able to access an area while preventing access
by another pet. For single pet households, you will not need to operate
the Barrier Transmitter in any mode other than A. Please see the Additional
Features section of this operating and training guide (beginning on page 13)
for instructions on how to utilize mode A and B.
Step
www.petsafe.net 11
Test the Barrier Area
1. Keeping your hands away from the
Contact Points, use the edge of the Test
3
Light Tool to turn the receiver battery
door to the ON position.
2. Hold the Receiver Collar with the Contact
Points facing up. Place the Test Light
Tool on the Contact Points so that the
wire in the Test Light Tool touches the
Contact Points (3A). The PetSafe
on the Receiver Collar should face the
Transmitter.
®
logo
3A
Page 12
3. Hold the Receiver Collar at the
approximate height of your pet’s neck
3B
(3B). Start outside of the range and walk
slowly toward the Barrier Transmitter. As
you reach the Barrier Area, the Receiver
Collar emits a series of high-pitched
tones. For each tone you hear, you
should notice the Test Light flashing
which indicates that a Progressive Static
Correction is being delivered. The
Receiver Collar’s tone is easily heard by
pets but may be at a volume level difficult
for some humans to hear.
4. Check the range of the Barrier Area from
multiple angles to ensure you are getting
the desired coverage.
Note: Should you find that you are not getting the desired range at the maximum setting,
move the Barrier Transmitter a foot, or change from its standing-on-end position to laying
flat. Metal objects can alter the magnetic field and change the transmitting signal range.
The effect on the range depends on the size and shape of the objects. Signal range can be
reduced if the Barrier Transmitter is placed on a concrete floor, due to steel reinforcement
in the concrete. For best range results, place the Barrier Transmitter on a nonconductive
surface, i.e., wood floor or table. Placing the Barrier Transmitter beneath sofas and beds
can reduce the range due to the metal springs altering the magnetic field.
12 Customer Care Center 1-800-732-2677 www.petsafe.net 13
Page 13
Step
Mode Features
Mode A, B, and AB Feature
For multiple pet households, additional PetSafe® Pawz Away® Receiver
4
Collars can be purchased to work with one or more PetSafe
Barrier Transmitters. You can set up an unlimited number of Barrier
Transmitters in your home and an unlimited number of Receiver Collars
can be used with one or more Barrier Transmitters. If you have multiple
pets, you may want to allow one pet access to an area while denying
access to another pet. With the purchase of additional Receiver Collars
and Barrier Transmitters, you can accomplish this by using the Mode A
and Mode B functions.
®
All PetSafe
come preset to mode A. Each Receiver Collar can operate in one of two
different modes—A or B. Each Barrier Transmitter may be set to either A,
B or AB mode to allow for multiple configurations.
www.petsafe.net 13
Pawz Away® Mini Barrier Transmitters and Receiver Collars
®
Pawz Away®
Page 14
When the Barrier Transmitter
and Receiver Collar are set to
mode A, the Barrier Transmitter
denies access to pets wearing
a Receiver Collar programmed
to mode A. Receiver Collars set
to mode B will not pick up the
signal from a Barrier Transmitter
Barrier
Transmitter
Barrier
Transmitter
set to mode A.
When the Barrier Transmitter
and Receiver Collar are set to
mode B, the Barrier Transmitter
denies access to pets wearing
a Receiver Collar programmed
to mode B. Receiver Collars set
to mode A will not pick up the
signal from a Barrier Transmitter
set to mode B.
When the Barrier Transmitter
is set to mode AB, the Barrier
Transmitter denies access to all
pets wearing the Receiver Collar,
no matter which mode the
Barrier
Transmitter
receiver is programmed to.
14 Customer Care Center 1-800-732-2677 www.petsafe.net 15
Page 15
Time Out Feature
For your pet’s safety, the Receiver Collar has a built in Time Out feature. If
your pet stays in the Barrier Area for longer than 15 seconds the Receiver
Collar will stop delivering the Progressive Static Correction. The Receiver
Collar will then administer a random single Static Correction every 5 to 10
seconds at the maximum level until the pet leaves the Barrier Area. Once
your pet leaves the Barrier Area, the Receiver Collar resets itself and will
deliver a Progressive Static Correction the next time your pet enters the
Barrier Area.
Programming the Mode Settings
All programming is done through the Barrier Transmitter and the
programming is synchronized with the Receiver Collar. The Receiver Collar
cannot be programmed separately from the Barrier Transmitter.
You may synchronize multiple Receiver Collars to a single Barrier
Transmitter at one time. However, make sure any Receiver Collar you do
not wish to synchronize is turned OFF during the programming procedure.
Any collar that is within 30 inches of the Barrier Transmitter and turned ON
may be reprogrammed. Familiarize yourself with the steps outlined before
attempting to program the Barrier Transmitter and Receiver Collar.
www.petsafe.net 15
Page 16
Receiver Collar is on your pet.
To prevent an unintended correction, do not perform set up procedures while the
1. Gather the Receiver Collar(s) you wish to synchronize with the Barrier
Transmitter. Turn the Receiver Collar(s) ON and place less than one foot
from the Barrier Transmitter.
2. Turn the Barrier Transmitter OFF by pressing the (-) button until there
are no bars displayed in the LCD window. Remove the back cover.
3. The mode switch is located inside the transmitter and is preset to mode
A. Move the switch to the center position for mode B or to the right
position for mode AB (4A). Once you have selected the desired mode,
replace the back cover.
Note: If you have selected mode AB you do not need to proceed with programming
the receiver in the next steps. Receiver Collars set to mode A or mode B will each
receive the radio signal from a Barrier Transmitter set to mode AB.
4A
Transmitter
Inside
View
Inside
Back
Cover
16 Customer Care Center 1-800-732-2677 www.petsafe.net 17
Page 17
4. To program the Receiver Collar to either mode A or mode B,
BM
press and hold the (-) button and then press the (+) button for
approximately 5 seconds. Programming is complete when you hear
a series of three beeps from the Receiver Collar. If the YardMax
Rechargeable Receiver Collar does not respond, wake it up from
sleep mode by rotating or shaking the Receiver Collar and program
within 20 seconds.
5. Once the Receiver Collar has been programmed, press the (+) button
to turn the Barrier Transmitter ON. Check to make sure the black bar(s)
appear on the LCD screen indicating the mode you have selected (4B)
and reset the Barrier Transmitter to the desired range.
4B
Mode AMode
www.petsafe.net 17
ode AB
™
Page 18
Training Guide
The PetSafe® Pawz Away® Mini Pet Barrier operates on the principle of
positive and negative reinforcement. Your pet will learn to avoid the
Barrier Areas you have set after receiving a Progressive Static Correction
(negative reinforcement) and your pet will learn that he is more
comfortable when he avoids the Barrier Areas (positive reinforcement).
In some cases, it may not be necessary to train your pet. You can let
your pet wander freely to determine the new boundaries. Monitor your pet during his first session. Pets learn at different rates and it may
take several times for your pet to successfully understand and honor the
Barrier Areas.
Begin Your Pet’s First Session
1. Move your pet away from the Barrier Area.
2. Activate the Receiver Collar by turning the battery door to the ON
position. Place the Receiver Collar around your pet’s neck. Be sure
that the Receiver is directly under your pet’s neck.
3. Allow your pet to wander freely to learn the new boundaries.
18 Customer Care Center 1-800-732-2677 www.petsafe.net 19
Page 19
Further Training
If your pet is confused or unsure how to avoid the Barrier Areas then you may
need to teach your pet how to do so by following these easy training steps:
1. Place a second non metallic collar on your pet ABOVE the Receiver
Collar and attach a long leash.
the Receiver Collar.
2. Walk your pet toward the Barrier Area. As soon as you hear the tone or
you see that your pet is receiving a Static Correction, gently pull him away
from the Barrier Area and back into the safe zone.
3. Reward your pet with praise each time he leaves the Barrier Area.
4. Practice this technique a few times until you feel that your pet is
mastering avoidance of the Barrier Areas.
Be sure to never force or entice your pet to enter the Barrier Areas.
Be sure the extra collar does not put pressure on the Contact Points of
Additional Information
• The system should only be used with healthy pets. Contact your
veterinarian if you have concerns about the medical condition of your pet
(medication, pregnant, heart conditions, etc).
• This system is not for vicious or aggressive pets. If your pet may pose a
threat to others, DO NOT USE THIS SYSTEM. If you are unsure if your
www.petsafe.net 19
dog is aggressive, please consult your veterinarian or a certified trainer.
Page 20
Troubleshooting
Barrier Transmitter
does not appear
to work.
Barrier Area range
is too low.
Barrier Area range
is too high.
No segments
on Barrier
Transmitter.
20 Customer Care Center 1-800-732-2677 www.petsafe.net 21
• Check segment indicator on Barrier Transmitter.
• Check/replace batteries in Barrier Transmitter.
• Increase the Barrier Area range on the Barrier
Transmitter.
• Check that the Barrier Transmitter setting corresponds
to the Receiver Collar setting. (i.e. Barrier Transmitter
is set to mode A and Receiver Collar is synchronized to
pick up mode A)—refer to Additional Features section
beginning on page 13 for instructions.
• Check/replace batteries in Receiver Collar.
• Adjust Barrier Transmitter range to increase Barrier Area
size.
• Adjust Barrier Transmitter range to decrease Barrier Area
size.
• Press the (+) button.
• Check/replace batteries in Barrier Transmitter.
Page 21
Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the
terms, conditions and notices contained herein. Usage of this Product implies acceptance of
all such terms, conditions, and notices.
2. Proper Use
This Product is designed for use with pets where training is desired. The specific temperament
of your pet may not work with this Product. We recommend that you not use this Product if
your pet is less than 8 pounds or if your pet is aggressive. If you are unsure whether this is
appropriate for your pet, please consult your veterinarian or certified trainer.
Proper use includes reviewing the entire Guide provided with your Product and any specific
Caution statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to harm,
injure or provoke. Using this Product in a way that is not intended could result in violation of
Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation
incidental, special or consequential damages, or any damages whatsoever arising out of or
connected with the use or misuse of this Product. Buyer assumes all risks and liability from
the use of this Product.
5. Modification of Terms and Conditions
Radio Systems Corporation
under which this Product is offered.
®
reserves the right to change the terms, conditions and notices
www.petsafe.net 21
®
be liable for any direct, indirect, punitive,
Page 22
Compliance
FCC/Canada
This Class B digital apparatus complies with Canadian ICES-003. This equipment
has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a residential environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
guide, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a practical installation. If this
equipment causes harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Relocate the interfered receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different to that to which the
receiver is connected.
• Contact the Customer Care Center at 1-800-732-2677.
This device complies with Industry Canada Rules. This device complies with part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
22 Customer Care Center 1-800-732-2677 www.petsafe.net 23
Page 23
Unauthorized changes or modifications to the equipment, not approved by
Radio Systems
regulations and could void the user’s authority to operate the equipment.
®
Corporation, could result in not meeting compliance with FCC
Australia
This device complies with the applicable EMC requirements specified by the
ACMA (Australian Communications and Media Authority).
Customer Care International
USA & Canada - Tel: 800-732-2677
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: 1800 786 608
Monday - Friday 7:30 AM - 5 PM
New Zealand - Tel: 0800 543 054
Monday - Friday 10:30 AM - 7 PM
This product has the benefit of a limited manufacturer’s warranty. Details of the
warranty applicable to this product and its terms can be found at www.petsafe.
net and/or are available by sending a stamped addressed envelope to PetSafe
Ltd. Redthorn House, Unit 9, Chorley West Business Park, Ackhurst Road, Chorley,
Lancashire PR7 1NL, United Kingdom.
www.petsafe.net 23
®
Page 24
Perchlorate Battery
Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Warranty
One Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of
the warranty applicable to this Product and its terms can be found at www.petsafe.net.
Australia/New Zealand - In compliance with the Australian Consumer Law, Warranties
Against Defects, effective January 1, 2012, warranty details of this Product are as
follows:
24 Customer Care Center 1-800-732-2677 www.petsafe.net 25
Page 25
One Year Non-Transferrable Limited Warranty
What is covered: Radio Systems Australia Pty Ltd (hereinafter referred to as “Radio
Systems”) warrants to the original retail purchaser, and not any other purchaser or
subsequent owner, that its Product, when subject to normal and proper residential use,
will be free from defects in material or workmanship for a period of one (1) year from
the purchase date. An “original retail consumer purchaser” is a person or entity who
originally purchases the Product, or a gift recipient of a new Product that is unopened
and in its original packaging. When serviced by Radio Systems Customer Service,
Radio Systems covers labor and parts for the first year of ownership; after the first year,
a service or upgrade charge will apply relative to replacement of the Product with new
or refurbished items at Radio System’s sole discretion.
The limited warranty is non-transferrable and shall automatically terminate if the
original retail consumer purchaser resells the Radio Systems Product or transfers
the property on which the Radio Systems Product is installed. This Limited Warranty
excludes accidental damage due to dog chews; lightning damage; or neglect,
alteration, and misuse. Consumers who purchase Products outside of Australia, New
Zealand, or from an unauthorized dealer will need to return the Product to the original
place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades
for change of mind, or for any other reason outside of these Warranty terms.
www.petsafe.net 25
Page 26
Claims Procedure:
Any claim made under this Warranty should be made directly to Radio Systems
Australia Pty Ltd Customer Care Centre at:
Radio Systems Australia Pty Ltd
PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: info@petsafeaustralia.com.au
To file a claim, a proof of purchase must be provided. Without a proof of purchase,
Radio Systems will not repair or replace faulty components. Radio Systems requests
the Consumer to contact the Radio Systems Customer Care Centre to obtain a
Warranty Return number, prior to sending the Product. Failure to do so may delay in
the repair or replacement of the Product.
26 Customer Care Center 1-800-732-2677 www.petsafe.net 27
Page 27
If the Product is deemed to be faulty within 30 days from date of original purchase,
Radio Systems will organise for a replacement to be sent in advance of returning
the faulty Product. A Post Bag will be included with the replacement Product for the
return of the faulty Product. The Product must be returned within 7 days of receiving
the replacement. If the Product is deemed to be faulty after 30 days from the date
of original purchase, the consumer will be required to return the Product to Radio
Systems at the consumer’s own expense. Radio Systems will test and replace the
faulty unit or its components and return to the consumer free of charge, provided
the Product is within its said warranty period. This warranty is in addition to other
rights and remedies available to you under the law. Radio Systems goods come with
guarantees that cannot be excluded under the Australia Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
Should you have any queries or require any further information, please contact our
Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).