Petsafe 400 Yard 2-Dog Trainer Operating And Training Manual

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PetSafe

400 Yard 2-Dog Trainer

Operating and Training Guide

Please read this entire guide before beginning

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Thank you for choosing PetSafe®, the best selling brand of electronic training solutions in the world. Our mission is to ensure your pet’s safety by providing you the tools and techniques to successfully train your pet. If you have any questions, please contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.

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Table of Contents

Components ...............................................................................................3

How the System Works ................................................................................3

Key Deﬁ nitions ...........................................................................................4

Operating Guide

Prepare the Handheld Transmitter ............................................................5

Prepare the Receiver Collars .....................................................................6

Fitting a Receiver Collar to your Dog ........................................................8

Program the Handheld Transmitter ...........................................................9

Reset the Receiver Collar ....................................................................... 10

Program the Receiver Collar for Three-Dog Operation ............................10

Training Guide

General Tips ...........................................................................................11

Teaching Your Pet the Positive Tone .........................................................11

Using the Negative Tone ......................................................................... 11

Find the Best Stimulation Level for Your Pet ............................................ 12

Frequently Asked Questions ......................................................................13

Troubleshooting ........................................................................................ 14

Test Light Instructions ..............................................................................15

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Components

Handheld

Transmitter

Test Light Tool

Charging Adapter

Warranty Card

War

ranty

Lanyard

Operating and

Training Guide

Receiver Collars

PetS

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400 Yard

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How the System Works

The PetSafe® 400 Yard 2-Dog Trainer has been proven safe, comfortable, and effective for all pets greater than 8 lb and at least 6 months old. This system assists you in controlling your pet without a leash in a range up to 400 yards. At the push of a button, the Handheld Transmitter sends a signal, activating the Receiver Collar. Using the Remote Trainer consistently and correctly, many misbehaviors that your pet exhibits can be corrected or any basic obedience commands can be taught.

Important: The 400 Yard 2-Dog Trainer has a range of up to 400 yards. Depending on the way you hold the Handheld Transmitter, the maximum range may vary. For consistent results at longer ranges, hold the Handheld Transmitter in a vertical position away from your body and above your head. Terrain, weather, vegetation, transmission from other radio devices, and other factors will affect the maximum range.

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Key Deﬁ nitions

Handheld Transmitter: Transmits the radio signal to the Receiver Collar. It is waterproof. Transmitter Indicator Light: Indicates that a button is pressed and also serves as a low-battery

indicator. Intensity Dial: Provides multiple levels of Stimulation so you can match the correction to your pet’s

temperament. Upper Button: This button is factory-set to deliver continuous stimulation for the Receiver Collar with the

red collar (Dog 1). Lower Button: This button is factory-set to deliver Continuous Stimulation for the Receiver Collar with

the black collar (Dog 2). Side Button: This button is not used in factory-set mode. It is used in modes that are user selectable. (See

page 10 for more detail.)

Receiver Collar: Receives the radio signal from the Handheld Transmitter. It is waterproof. On/Off Button: Momentarily pressing and holding this button turns the Receiver Collar on and off. Contact Points: The contacts through which the Receiver Collar delivers Stimulation. Receiver Indicator Light: Indicates when the Receiver Collar has been turned on or off and also serves

as a low-battery indicator. Charging Jacks:

For connecting the charger. Although the Handheld Transmitter and Receiver Collar are waterproof without the charger covers, keep the covers in place when not charging to keep debris out of the openings.

Continuous Stimulation: You control when and how long Stimulation is delivered to your dog through the Receiver Collar’s Contact Points. When a Continuous Stimulation button is pressed for 8 seconds or more, the Handheld Transmitter will “time-out.” The button will need to be released and pressed again before additional Stimulation can be delivered.

Negative Tone: Use a Negative Tone with a Stimulation to stop unwanted behaviors. Timing is critical. The Negative Tone followed by the Stimulation should occur during or immediately after the unwanted behavior. Once your dog associates the Negative Tone with the Stimulation, you will only need to use the Negative Tone. (This feature is for 1-dog mode only.)

Positive Tone: Use the Positive Tone as a marker to reinforce positive behavior. Again, timing is critical. Praise or treat the dog immediately following the Positive Tone.(This feature is for 1-dog mode only.)

Handheld Transmitter

Receiver Collar

Charging Jack

(with cover)

Receiver Indicator Light

On/Off Button

Contact Points

(Top)

(Bottom)

Transmitter

Indicator

Light

Side Button

Upper Button

Transmitter Antenna

Intensity Dial

Lower Button

Charging Jack

(with cover)

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Operating Guide

Prepare the Handheld Transmitter

Charge the Handheld Transmitter

1. Lift the rubber cover protecting the Handheld

Transmitter Charging Jack.

2. Connect one of the charger connectors to the Handheld Transmitter Charging Jack.

3. Plug the charger into a standard wall outlet.

4. Charge the Handheld Transmitter for 24

hours for the ﬁ rst charge. Recharges take only 12 hours.

Note: The Transmitter Indicator Light will ﬂ ash after 12 hours of charging. For the ﬁ rst charge, continue to charge the Handheld Transmitter for an additional 12 hours.

5. When charging is completed, replace the rubber cover.

Charger connector placed in the Handheld Transmitter Charging Jack

Note: Approximate battery life between charges is 40 to 60 hours, depending on frequency of use.

Transmitter Indicator Light - Function and Response

Handheld Transmitter Function Indicator Light Response

Continuous Stimulation button pressed Solid in color

Low battery – Any button pressed Flashes continuously

Step

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Prepare the Receiver Collars

Charge the Receiver Collars

1. Lift the rubber cover protecting the Receiver Collar

Charging Jacks.

2. Connect one of the charger connectors to the Receiver Collar Charging Jacks.

3. Plug the charger into a standard wall outlet.

4. Charge the Receiver Collars for 24 hours for the

ﬁ rst charge. Recharges take only 12 hours.

Note: The Receiver Indicator Light will ﬂ ash after 12 hours of charging. For the ﬁ rst charge, continue to charge the Receiver Collar for an additional 12 hours.

5. When charging is completed, replace the rubber cover.

Charger connector

placed in Receiver

Collar Charging

Jack

To Turn a Receiver Collar On:

1. Press and hold the On/Off Button until the

Receiver Indicator Light comes on and the Receiver Collar beeps 5 times.

2. Release the On/Off Button.

The Receiver Indicator Light will ﬂ ash until the Receiver Collar is turned off. The ﬂ ashing light indicates the Receiver Collar is ready to receive a radio signal from the Handheld Transmitter.

On/Off Button

To Turn a Receiver Collar Off:

1. Press and hold the On/Off Button until the Receiver Indicator Light comes on and

the Receiver Collar beeps 2 times.

2. Release the On/Off Button.

To extend the life between charging cycles, turn the Receiver Collar off when it is not in use. Approximate battery life between charges is 15-20 hours, depending on frequency of use.

Step

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Receiver Indicator Light

Function Indicator Light Response

Receiver Collar on – good battery Flashes once per second

Receiver Collar on - low battery Flashes once every 4 seconds

Any button pressed Solid in color

Rechargeable Batteries

• The rechargeable Nickel Metal Hydride (NiMH) batteries are not memory sensitive

and do not require depletion before charging.

• The batteries come partially charged from the factory, but will require a full charge

(24 hours) before the ﬁ rst use.

• Remember - Always keep batteries away from ﬂ ame.

• When storing the unit for long periods, remember to regularly give batteries a full

charge (12 hours). This should be done once every 4 to 6 weeks.

• Excessive overcharging can shorten battery life. After initial charge, never leave the

battery plugged in for more than 12 hours.

• If your equipment has not been charged for an extended period, you may experience

a decrease in battery life the ﬁ rst few uses. Afterwards, the battery life will return to previous capacity levels.

• You should expect hundreds of recharge cycles from your batteries. However, all

rechargeable batteries lose capacity over time relative to the number of recharge cycles they experience. This is normal. If your operating time drops to half of the original life, contact the Customer Care Center to purchase a new battery.

•

The batteries should last for a period of 3-5 years. When a battery needs replacement, you can order a new pack by contacting our Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net. Please do not open the Receiver Collar or Handheld Transmitter until you have received the replacement.

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Fitting a Receiver Collar to Your Dog

Important: The proper ﬁ t and placement of your Receiver Collar is important for effective operation. The Contact Points must have direct contact with your dog’s skin on the underside of his neck.

To assure a proper ﬁ t, please follow these steps:

1. Make sure that the Receiver Collar is turned off.

2. Start with your dog standing comfortably (3A).

3. Place the Receiver Collar high on your dog’s neck close to the ears. Center the Contact Points underneath your dog’s neck, touching the skin (3B). Note: It is sometimes necessary to trim the

hair around the Contact Points to make sure that contact is consistent.

4. Check the tightness of the Receiver Collar

by inserting one ﬁ nger between the collar and your dog’s neck (3C). The ﬁ t should be snug but not constricting.

5. Allow your dog to wear the Receiver Collar for several minutes then recheck the ﬁ t. Check the ﬁ t again as your dog becomes more comfortable with the Receiver Collar.

Care and Cleaning

To ensure the effectiveness of this product and the comfort and safety of your dog, check the ﬁ t of his collar frequently. This Guide describes proper collar ﬁ tting. If you notice that your dog is experiencing skin irritation, discontinue use of the collar for a few days. If the condition persists beyond 48 hours, see your veterinarian.

To prevent skin irritation from occurring:

• The Receiver Collar should not be worn for more than 8 hours out of every 24-hour

period.

• Your dog’s neck and the Contact Points must be washed weekly with a washcloth and

mild hand soap, then rinsed thoroughly.

• Be sure that your pet’s neck is thoroughly dry before placing the Receiver Collar back

on his neck.

Step

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Program the Handheld Transmitter

Note: The Handheld Transmitter is factory set to Mode 6. The Mode of the Handheld Transmitter can be changed to ﬁ t your type or style of training.

To change the Mode:

1. Referring to the table below, adjust the Intensity Dial to the Mode you want to use.

2. Turn the Handheld Transmitter over.

3. With a pen or paperclip, depress and release the

Mode button. When the Mode button is pressed, the Transmitter Indicator Light will be solid in color. When it is released, it will ﬂ ash the Mode selected.

For example, if Mode 2 is desired, adjust the Intensity Dial to Level 2. Once the Mode button has been depressed, the Transmitter Indicator Light will be solid, and once the Mode button is released, the Transmitter Indicator Light will ﬂ ash two times.

Note: Continuous Stimulation will transmit for no more than eight continuous seconds no matter how long the button is pressed. To reactivate, release and repress the button.

Mode UPPER BUTTON

FUNCTION

LOWER BUTTON

FUNCTION

SIDE BUTTON

FUNCTION

# OF

DOGS

Negative Tone only Negative Tone 1 second

then Continuous

Stimulation set by

Intensity Dial

Positive Tone only 1

Negative Tone only Continuous Stimulation

set by Intensity Dial

Positive Tone only 1

Negative Tone 1 second

then Continuous

Stimulation set by

Intensity Dial

Continuous Stimulation

set by Intensity Dial

Positive Tone only 1

Continuous Stimulation

set by Intensity Dial

Continuous Stimulation

2 levels higher than

Intensity Dial setting

Positive Tone only 1

Continuous Stimulation

set by Intensity Dial

Continuous Stimulation

2 levels higher than

Intensity Dial setting

Negative Tone only 1

DOG #1

Continuous Stimulation

set by Intensity Dial

DOG #2

Continuous Stimulation

set by Intensity Dial

DOG #3

Continuous Stimulation

set by Intensity Dial

DOG #1

Positive Tone only

DOG #2

Positive Tone only

DOG #3

Positive Tone only

DOG #1

Negative Tone only

DOG #2

Negative Tone only

DOG 3#

Negative Tone only

Step

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Reset the Receiver Collar

To reset the Receiver Collar to work with a new Handheld Transmitter or to reprogram a new Receiver Collar to work with your existing Handheld Transmitter:

1. Turn the Receiver Collar off.

2. Press and hold the On/Off Button until the Receiver Indicator Light comes on and the Receiver Collar beeps 5 times.

3. Continue to hold the On/Off button until the Receiver Indicator Light has turned off.

4. Press and hold the Upper Button on the Handheld Transmitter until the Receiver Indicator Light ﬂ ashes 5 times. You may need to hold both units 3 feet from each other before this occurs. Once the Receiver Indicator Light has ﬂ ashed 5 times, the Receiver Collar has been reset. If the Receiver Indicator Light does not ﬂ ash 5 times, start again and repeat the process.

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Program the Receiver Collar for Three-Dog Operation

With the Transmitter set to Mode 6, 7 or 8, PetSafe® Receiver Collars can be set to respond to the upper, lower, or side Handheld Transmitter buttons. Add-A-Dog™ receiver(s) must be purchased to train additional dogs.

1. Program the Handheld Transmitter to Mode 6, 7 or 8.

2. Program the ﬁ rst Receiver Collar. A. Turn the Receiver Collar off. B. Press and hold the On/Off Button. The Receiver Indicator Light will come on,

then turn off in 4-5 seconds. If the On/Off Button is released too early, the Receiver Indicator Light will begin its normal ﬂ ashing. If this occurs, start over and repeat the process.

C. After the Receiver Indicator Light has turned off, release the On/Off Button. D. Press and hold the Upper Button on the Handheld Transmitter until the Receiver

Indicator Light ﬂ ashes 5 times. You may need to hold both units 3 feet from each other. If the Receiver Indicator Light does not ﬂ ash 5 times, start over and repeat the process.

3. Program the second Receiver Collar using A. through D. above, but using the Lower Button in place of the Upper Button. (This is preset from the factory.)

4. Program the third Receiver Collar using A. through D. above, but using the Side Button in place of the Upper Button.

Step

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Training Guide

General Tips

• Eliminate one misbehavior or teach one obedience command at a time. If you move too fast with training, your pet may become confused.

• Be consistent. Correct your pet every time he misbehaves.

• Unless you can supervise him, it is recommended that you restrict your pet from situations in which he has a history of misbehaving. However, setting up a situation as a training session can dramatically improve your chances of success.

• Pets should be at least 6 months old before using the Trainer.

• Only let responsible family members use the Trainer. It is not a toy!

• Never use the Remote Trainer to correct or eliminate any form of aggressive behavior. We recommend you contact your local veterinarian or professional trainer to determine if your pet might be aggressive.

Teaching Your Pet the Positive Tone

(This feature is for 1-dog mode only.)

Before using the Trainer to correct your pet, spend 10 to 15 minutes per day for 2 or 3 days helping him create the association of the positive tone with reward and praise. To accomplish this:

1. Push the Positive Tone button for 2 consecutive seconds.

2. Release the button and immediately reward your pet with verbal praise, petting, or a small food

reward. Spend 3 to 5 seconds on your rewarding.

3. Wait a few minutes and repeat holding the Positive Tone button for 2 seconds following with

praise.

Vary the reward to prevent your pet from anticipating a speciﬁ c type. This stage of training is complete when your pet obviously anticipates a reward when he hears the positive tone.

Using the Negative Tone

(This feature is for 1-dog mode only.)

As soon as your pet begins the earliest sign of misbehavior, press the Negative Tone button. For example, if you want to teach your dog to stay off the couch, press the Negative Tone button as soon as he puts one paw on it. Do not wait until he is completely on the couch.

1. Hold the Negative Tone button for up to 2 seconds at a time, releasing the button as soon as

your pet stops the misbehavior.

2. If your pet has not stopped the misbehavior after two seconds of correction, release the

Negative Tone button, then press it again for up to two consecutive seconds.

3. Continue this sequence until the misbehavior has stopped.

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Find the Best Stimulation Level for Your Pets

Important: Always start at the lowest level and work your way up.

The Remote Trainer has 8 different Stimulation Levels. This allows you to choose the Stimulation that is best for your pet.

Once you have placed the Receiver Collar on your pet, it is time to ﬁ nd the Stimulation Level that is best for him. This is called the Recognition Level.

A slight change in your pet’s behavior, such as looking around in curiosity, scratching at his collar, or ﬂ icking his ears, indicates the Recognition Level that is best for him.

Follow the steps below to ﬁ nd your pet’s Recognition Level:

1. Starting at Level 1 on the Intensity Dial, press the Stimulation Button continuously for 1 to 2

seconds.

2. If your pet shows no reaction, repeat the Stimulation level several times before moving up to the

next level.

3. YOUR PET SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING STIMULATION.

IF THIS HAPPENS, THE STIMULATION LEVEL IS TOO HIGH AND YOU NEED TO GO BACK TO THE PREVIOUS LEVEL AND REPEAT THE PROCESS.

4. Move up through the Stimulation levels until your pet reliably responds to the Stimulation.

5. If your pet continues to show no response at Level 8, check the ﬁ t of the Receiver Collar. If

your pet has long or thick hair, replace the Contact Points with the longer set. Then go back to #1 and repeat the process. If this still does not yield any results, your pet’s hair will need to be trimmed around the Contact Points.

If all of these steps have been done and your pet continues to show no reaction to the Stimulation, see the “Test Light Instructions” section.

If after completing all of these steps your dog still does not indicate he is feeling the Stimulation, please contact Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.

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Frequently Asked Questions

Is the Stimulation safe for my pet?

While the Stimulation is unpleasant, it is harmless to your pet. Electronic training devices require interaction and training from the owner to achieve desired results.

How old does a pet have to be before using the 400 Yard 2-Dog Trainer?

Your pet should be able to learn basic obedience commands such as “Sit” or “Stay.” The Receiver Collar may be too large for dogs under 8 lb.

Once my pet is trained and has been obeying my commands, will he have to continue to wear the Receiver Collar?

Probably not. He may need to wear the Receiver Collar from time to time for reinforcement.

Is the Receiver Collar waterproof?

Yes. If the rechargeable battery pack ever needs to be replaced, make sure the o-ring and o-ring groove are free from dirt and debris.

Can I use the 400 Yard 2-Dog Trainer with more than two pets?

Yes, Add-A-Dog

™

Receiver Collars must be purchased and the Handheld Transmitter must be changed to Modes 6, 7 or 8.

Can I use the 400 Yard 2-Dog Trainer on aggressive pets?

We do not recommend any of our products to be used on aggressive pets. We recommend you contact your local veterinarian or professional trainer to determine if your pet might be aggressive.

Will I get exactly 400 yards of range with the 400 Yard 2-Dog Trainer?

The range you get with your 400 Yard 2-Dog Trainer will vary according to terrain, weather, vegetation, as well as transmission from other radio devices. To get the maximum amount of range, please refer to “How the System Works” section of this guide.

How long can I continuously deliver Stimulation to my pet?

The maximum amount of time you can press the Continuous Stimulation Button and deliver Stimulation to your pet continuously is 8 seconds. After eight seconds, the Handheld Transmitter will time-out, and the Continuous Stimulation Button must be released and pressed again.

What do I do if my pet’s neck becomes red and irritated?

This condition is due to the Contact Points irritating the skin. Discontinue use of the Receiver Collar for a few days. If the condition persists beyond 48 hours, see your veterinarian. Once the skin returns to normal, replace Receiver Collar, and monitor the skin condition closely.

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Troubleshooting

The answers to these questions should help you solve any problem you have with this system. If they do not, please contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.

My pet is not responding when I press a button.

• Check to see if the Receiver Collar has been turned on.

• If your range has reduced from the ﬁ rst time you have used it, please check to see if the battery is low in either the Handheld Transmitter or Receiver Collar.

• Many factors can impact the range you have with the 400 Yard 2-Dog Trainer. For a list of these factors, please refer to “How the System Works”.

• You can verify the Receiver Collar is delivering Stimulation to your pet by placing the Test Light, enclosed in your kit, on the Receiver Collar. Please refer to the “Test Light Instructions” section for details.

• Increase the Intensity Dial. Refer to “Find the Best Stimulation Level For Your Pet” for more information.

• Make sure the Receiver Collar’s Contact Points are placed snugly against your pet’s skin. Refer to “Fit the Receiver Collar” for more information.

• If you notice your operating time dropping to about half the original time, your Receiver Collar battery needs to be replaced. Contact the Customer Care Center to purchase a new one.

The Receiver Collar will not turn on.

• Make sure the Receiver Collar has been charged. For the initial charge, be sure to charge it for 24 hours. Subsequent charges only take 12 hours.

The Receiver Collar is not responding to the Handheld Transmitter.

• Verify the Receiver Collar has been turned on. Refer to “Turning the Receiver Collar On and Off ”.

• Refer to “Reset the Receiver Collar.”

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Test Light Instructions

1. Turn the Receiver Collar on.

2. Hold the Test Light Contacts to the Contact Points.

3. Press a Stimulation Button on the Handheld Transmitter.

4. The Test Light will ﬂ ash.

Note: At higher Stimulation Levels, the Test Light will ﬂ ash brighter.

5. Turn the Receiver Collar off.

Save the Test Light for future testing.

Note: If the Test Light does not ﬂ ash, recharge the battery and re-test. If Test Light still does not ﬂ ash, contact the Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.

Important: The Test Light Tool can be used to tighten the Contact Points. This Receiver Collar has special waterproof Contact Points that will crack if they are over-tightened. If your Contact Points ever become loose, do not turn them any more than one-quarter turn beyond ﬁ nger tight.

1. Terms of Use

This Product is offered to you conditioned upon your acceptance without modiﬁ cation of the terms, conditions and notices contained herein. Usage of this product implies acceptance of all such terms, conditions, and notices.

2. Proper Use

This Product is designed for use with pets where training is desired. The speciﬁ c temperament of your pet may not work with this product. We recommend that you not use this product if your pet is less than 8 lb or under 6 months old, or if your pet is aggressive. If you are unsure whether this is appropriate for your pet, please consult your veterinarian, certiﬁ ed trainer or contact our Customer Care Center at 1-800-732-2677 or visit our website at www.petsafe.net.

Proper use includes reviewing the entire Operating and Training Guide provided with your product and any speciﬁ c Caution statements.

3. No Unlawful or Prohibited Use

This Product is designed for use with pets only. This pet training device is not intended to harm, injure, or provoke. Using this product in a way that is not intended could result in violation of Federal, State or local laws.

4. Limitation of Liability

In no event shall Radio Systems Corporation be liable for any direct, indirect, punitive, incidental, special or consequential damages, or any damages whatsoever arising out of or connected with the use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product.

5. Modiﬁ cation of Terms and Conditions

Radio Systems Corporation reserves the right to change the terms, conditions and notices under which this Product is offered.

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FCC COMPLIANCE

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. Unauthorized changes or modiﬁ cations to the equipment that are not approved by Radio Systems Corporation are in violation of FCC regulations and could void the user’s authority to operate the equipment and void the warranty. _____________________________________________________________________________________

PetSafe Add-A-Dog

™

Receiver

Description Part Number

400 m Trainer Add-A-Dog

PDT17-10726

Radio Systems Corporation

10427 Electric Ave.

Knoxville, TN 37932

1-800-732-2677 www.petsafe.net

400-819

Petsafe 400 Yard 2-Dog Trainer Operating And Training Manual

Specifications and Main Features

Frequently Asked Questions

User Manual