Use and Care Guide
All Models
HPA24
HHA24
SIGNATURE SERIES
SIGNATURE SOTTILE
AUSTRALIA
Form No. Z2406
Rev. 06.16.2015
PERLICK RESIDENTIAL INSTALLATION MANUAL
TABLE OF CONTENTS
Warranty Information ................................................................. 2
Safety Information ......................................................................... 4
Operation ............................................................................................ 4
Digital Temperature Control .................................................... 4
Outdoor Model Start-Up/Winterizing ...............................6
CONGRATULATIONS
Congratulations on your purchase of a Perlick high quality
residential refrigeration product. Perlick’s innovative product
oering gives you the opportunity to enjoy the functionality and
user friendliness in just about any room of your home, including
kitchens, bedrooms, entertainment rooms, basements and even
bathrooms.
All Perlick products are built with commercial grade stainless
steel, providing you with the beauty and durability for a lifetime
of use. This installation guide will show you how to properly
install your new perlick product.
We dedicate considerable time to ensure that our products
provide the highest level of customer satisfaction. If, however,
service is required, call CDT Concepts Pty Ltd. at +61 2 9440 7178.
For your own protection, never return merchandise for credit
without our approval.
We thank you again for selecting a high quality Perlick product.
We hope you enjoy using it.
Stainless Steel Care and Cleaning ........................................ 7
Product/Replacement Part Information ...........................8
Troubleshooting ..............................................................................9
PERLICK RESIDENTIAL PRODUCTS WARRANTY
WARRANTY:
CDT warrants to the original retail purchaser that during the
Basic Warranty Period, Perlick’s products will be free from
defects in material and workmanship, and during the Extended
Warranty Period, the hermetically sealed refrigeration system
contained in Perlick’s undercounter refrigerator will be free from
defects in material and workmanship. This system consists
entirely of the compressor, condenser, drier, connecting tubing,
evaporator and hot gas bypass valve.
The Basic Warranty Period is as follows:
• For a new product or oor display model, other than the H50IM
Clear Ice Maker: The three (3) year period commencing on
the date of purchase by the original retail purchaser, except
that the Basic Warranty Period will be the two (2) year period
commencing on the date of purchase by the original retail
purchaser if the purchase of the product is not registered with
CDT Concepts Pty Ltd. within ninety (90) days of purchase in
the manner described below.
The Extended Warranty Period applies only to the hermetically
Model Number: _________________________________
Serial Number: _________________________________
Purchase Date: _________________________________
sealed refrigeration system contained in Perlick’s undercounter
refrigerators. The Extended Warranty Period is the portion of
the six (6) year period commencing on the date of purchase
by the original retail purchaser that is not covered by the Basic
Warranty Period.
Dealer Name/Address:
______________________________________________
______________________________________________
______________________________________________
Phone Number: ________________________________
REMEDY:
For a new product or oor display model, other than the H50IM
Clear Ice Maker: The three (3) year period commencing on
the date of purchase by the original retail purchaser, except
that the Basic Warranty Period will be the two (2) year period
commencing on the date of purchase by the original retail
purchaser if the purchase of the product is not registered
with Perlick within ninety (90) days of purchase in the manner
described below.
IMPORTANT!
Read and understand all information in this manual before attempting the installation. All
plumbing and electrical work must be performed by a qualified technician and conform to all
applicable state and local codes.
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REGISTRATION:
Your Perlick product can be registered by lling out and
submitting via online the Warranty Registration form at http://
www.perlick.com/residential-products/service-support/
warranty-registration/.
OTHER TERMS AND CONDITIONS:
This Warranty applies only to products installed in the six states
of Australia and New Zealand.
To obtain the warranty coverage described in this Warranty,
Perlick or its authorized distributor or dealer must receive
written notice of the warranty claim within the applicable
warranty period. To receive parts and/or service and the
name and telephone number of the nearest Perlick authorized
service representative, please contact your CDT Concepts Pty
Ltd. at +61 2 9440 7178. In addition, you can notify Perlick
of a warranty claim by visiting Perlick’s website at http://
www.perlick.com/residential-products/service-support/ and
lling out and submitting the Technical Service Request form
that appears there. All service provided by Perlick under this
Warranty must be performed by Perlick’s authorized service
representatives, unless otherwise specied by Perlick in writing.
Service will be provided during normal business hours.
This Warranty applies only to the original retail purchaser of the
Perlick product, and may not be assigned or transferred.
PERLICK RESIDENTIAL INSTALLATION MANUAL
THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTY,
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE; PROVIDED HOWEVER, THAT TO
THE EXTENT REQUIRED BY LAW, IMPLIED WARRANTIES ARE
INCLUDED BUT DO NOT EXTEND BEYOND THE DURATION OF
THE EXPRESS WARRANTY FIRST SET ABOVE.
PERLICK’S SOLE LIABILITY AND YOUR EXCLUSIVE REMEDY
UNDER THIS WARRANTY ARE SET FORTH IN THE PARAGRAPH
ENTITLED “REMEDY” SET FORTH ABOVE.
PERLICK SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY
INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING
FROM THE SALE, USE OR INSTALLATION OF THE PRODUCT OR
FROM ANY OTHER CAUSES WHATSOEVER, WHETHER BASED
ON WARRANTY (EXPRESS OR IMPLIED) OR OTHERWISE BASED
ON CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY.
IN NO EVENT SHALL PERLICK’S LIABILITY WITH RESPECT TO A
PRODUCT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the above limitations and exclusions
may not apply to you. This Warranty gives you specic legal
rights, and you may also have other rights, which vary from
state to state.
This Warranty does not apply to:
• Damage to Products occurring during transportation.
• Products that are used in a manner that is not normal
residential or light commercial use.
• Products that are: improperly installed; misused or abused;
operated with low voltage; wired in a manner not conforming
to electrical codes; not properly operated in accordance
with Perlick’s instructions; not cleaned or maintained in
accordance with Perlick’s instructions; modied; or damaged
by lightning or other acts of nature.
• Consumable items such as light bulbs.
• Cosmetic damage.
• Adjustments to controls, door reversal, cleaning the
condenser or other routine maintenance.
• Products for which the original proof of purchase, delivery
date or serial number cannot be veried.
• Products for which the defective parts are not returned for
inspection if requested by Perlick.
• Damage to other property caused by the products, including
but not limited to loss of food due to spoilage and damage
caused by water leakage.
ADDITIONAL INFORMATION
Per AS/NZS 4474.1:2007 Marking Requirements 4.3, the food
storage compartment type for all models is FRESH FOOD
COMPARTMENT.
Per AN/NZS 4474.1:2007 Marking Requirements 4.5, the following
information shows the rated gross and storage volumes for
models included in this manual.
Model Total Gross
Volume
HPA24 147.25 litres 135.35 litres
HHA24 87.78 litres 79.45 litres
Total Storage
Volume
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PERLICK RESIDENTIAL INSTALLATION MANUAL
DANGER
WARNING
CAUTION
SAFETY
PLEASE READ all instructions completely before attempting
to install or operate the unit. Take particular note of the
DANGER, WARNING and CAUTION information in the
manual. The information is important for the safe and
ecient installation, operation and care of your Perlick unit.
Indicates a hazard that WILL result in serious injury or
death if precautions are not followed.
Indicates a hazard MAY cause serious injury or death if
precautions are not followed.
Indicates a hazard where minor injury or product
damage may occur if precautions are not followed.
LOADING PRODUCT
Before storing perishables, turn unit on and allow it to
operate for a minimum of 24 hours to allow temperatures
to stabilize.
When loading items into the unit, do not block internal
louvers and fan guard openings or performance will be
decreased.
CHECKING PRODUCT TEMPERATURE
1). To accurately check the temperature of product stored
in the refrigerated compartment, insert an accurate
thermometer into a plastic unbreakable bottle, partially
lled with water. Tighten bottle cap securely.
2). Place the bottle in the desired area for 24 hours. Refrain
from opening the unit during the testing period. After
24 hours, check the temperature of the water. Adjust the
temperature accordingly using the following procedures:
DIGITAL TEMPERATURE CONTROL
OPERATION
MASTER SWITCH
Signature Series products come equipped with a master
power switch located behind the louvered toe kick.
Remove the toe kick to turn power on or o to the unit.
INTERIOR LIGHT
Door units are equipped with an interior light that
illuminate when the door is opened. All HPA24 and
HHA24 models come standard with adjustable blue and
white LED lighting. The cabinet also comes equipped with
a manual light switch for displaying the products through
a glass door.
Always ensure that the manual light switch is in the OFF
position before closing a solid wood or stainless steel
door. If manual light switch is left on for an extended
period of time, it may increase the cabinet temperature,
and cause the refrigeration system to run harder.
Figure 1. Digital Temperature Controller
Perlick Signature Series and Signature Sottile units
come standard with state-of-the-art digital control. The
following information is instructions on how to use the
controller.
Programming Button Denitions:
SET button
DEFROST button (melting snowake)
UP arrow
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DOWN arrow
ON/OFF button
PERLICK RESIDENTIAL INSTALLATION MANUAL
To Set Target Temperature
Press and release the SET button. Display will show the
current temperature setpoint.
To Change Setpoint Temperature
1. Press and hold the SET button until the display shows
the current setpoint temperature with the “C” ashing.
2. Use the UP and DOWN arrow button to scroll to the
desired temperature.
To Set Maximum Stored Temperature
Press the UP arrow button to see the maximum stored
temperature. To reset the maximum stored temperature,
while displayed, press and hold the SET button until ‘rst’
ashes in the display.
To Set Minimum Stored Temperature
Press the DOWN arrow button to see the minimum stored
temperature. To reset the minimum stored temperature,
while displayed, press and hold the SET button until ‘rst’
ashes in the display.
On/O
Press the ON/OFF button to turn the unit on or o.
Signature Series – HPA24 Models
Model Min Temp Set Max Temp Set
HPA24R -1° C 6° C 3° C
HPA24B -1° C 9° C 6° C
HPA24W 4° C 20° C 7° C
Signature Sottile – HHA24 Models
Model Min Temp Set Max Temp Set
HHA24RS -1° C 6° C 3° C
HHA24BS -1° C 9° C 6° C
HHA24WS 4° C 20° C 7° C
LED Functions
The following table describes LED functions
LED Mode Function
ON Compressor is on
Flashing Anti-short cycle
delay is on
ON Defrost is on
Factory Set
Point
Factory Set
Point
Key Combinations:
+
Press the UP and DOWN arrow
buttons to lock and unlock the
keyboard
+
Press the SET and DOWN arrow
buttons simultaneously to enter
programming mode.
+
Press the SET and UP arrow buttons
simultaneously to return to room
temperature display.
NOTE: Dependent on the model and conguration, the controllers
have been programmed to only allow a temperature adjustment
within a specied range.
ON Alarm is on
Flashing You are in the process of
programming the unit
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PERLICK RESIDENTIAL INSTALLATION MANUAL
CAUTION
DANGER
MAINTENANCE
SEASONAL MAINTENANCE FOR OUTDOOR
MODELS
Winterizing
This process should occur when the daily low
temperatures is at or below the temperatures stated
below:
Refrigerator models: 3° C
Beverage Center: 6° C
Wine Reserve: 7° C
It is best to winterize your unit before the low
temperatures listed above.
1. Turn the unit to OFF position by pressing the OFF
button on the controller. The controller displays the
word “OFF” and, for Signature Series models, turn the
master switch located behind the grille o (if the power
cord is accessible, unplug the power cord. If not, turn
o the circuit breaker to the electrical receptacle the
cabinet is plugged into).
2. Remove all contents from the unit.
3. Remove the front grille.
4. Clean the condenser by using a vacuum cleaner to
remove loose debris (leaves, dirt, etc.) that may have
accumulated inside the grille.
Spring Start-Up
This process should occur after the daily low temperatures
is above the temperatures stated below:
Refrigerator models: 3° C
Beverage Center: 6° C
Wine Reserve: 7° C
1. Remove the grille.
2. Check the condensing unit to ensure it is clear of loose
debris, and clean as necessary with a vacuum cleaner.
3. Re-attach front grille to the unit.
4. Clean the interior of the unit using stainless steel cleaner
and polish (see page 7).
5. Clean the exterior of the unit using stainless steel
cleaner and polish (see page 7).
6. Plug the unit into the electrical receptacle or turn on
the circuit breaker.
7. Turn on the master switch located behind the grille if
model is Signature Series. Press the OFF button one
time to turn the unit on. The controller display will show
the actual temperature inside the cabinet.
8. The cooling process will begin to bring the unit to the
set temperature. It’s recommended you run the unit for
24 hours to stabilize the operating temperature before
using.
5. Reinstall the front grille.
6. Clean the interior of the unit using stainless steel cleaner
and polish (see page 7).
7. Clean the exterior of the unit using stainless steel
cleaner and polish (see page 7).
NOTE: Do not place a cover over the unit. While not required, you
may choose to remove the unit from the outdoor location and store
indoors.
Operating the unit at temperatures lower than those
recommended will void the warranty.
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Never attempt to repair or perform maintenance on
the unit until the main electrical power to the unit has
been disconnected!
PERLICK RESIDENTIAL INSTALLATION MANUAL
CAUTION
CAUTION
STAINLESS STEEL CARE & CLEANING
General
Stainless steel is a “passive” metal because it contains
other metals like chromium, nickel and manganese that
stabilize the atoms. Chromium provides an invisible
passive lm that covers the steel surface, acting as a shield
against corrosion. As long as the lm is intact and not
contaminated, the metal is passive and stainless. If the
passive lm of stainless steel has been broken, equipment
can start to corrode and rust.
Three materials or processes can break down stainless
steel’s passive layer and allow corrosion to occur:
• Mechanical abrasion
• Deposits and water
• Chlorides
Mechanical abrasion refers to items that will scratch a
steel surface. Steel pads, wire brushes and scrapers are
prime examples.
Water comes out of the faucet in varying degrees of
hardness. Hard water may leave spots. When allowed to
sit, these deposits will break down the passive chromium
layer and rust stainless steel. Other deposits from
food preparation must be promptly removed with an
appropriate cleaning agent.
contact your cleaner supplier. If your present cleaner
contains chlorides, ask your supplier for an alternative.
Avoid cleaners containing quaternary salt; it also can
attack stainless steel and cause pitting and rusting.
Keep food equipment clean. Use alkaline, alkaline
chlorinated or non-chloride cleaners at recommended
strength. Clean frequently to avoid build-up of hard,
stubborn stains. The single most likely cause of damage is
chlorides in the water. Remember, adding heat to cleaners
that contain chlorides dramatically increases their eect
on stainless steel.
If chlorinated cleaners are used, immediately rinse and
wipe equipment and supplies dry. The sooner you wipe
standing water, especially when it contains cleaning
agents, the better. After wiping equipment down, allow
it to air dry. Oxygen helps maintain the stainless steel
passive lm.
Cleaning the Cabinet Interior/Exterior
NEVER use hydrochloric acid
(muriatic acid) on stainless steel.
Do not use abrasive cleansers or cloths on any interior
or exterior surfaces or removeable parts.
Glass panels may be cleaned using any standard glass
cleaner available on the market.
Chlorides are found nearly everywhere. They are in water,
food and table salt. Household and industrial cleaners are
the worst oenders.
Preventing Stainless Steel Rust
Use non-abrasive tools to clean stainless steel products.
Soft cloths and plastic scouring pads will not harm the
steel’s passive layer.
Clean with polish lines. Some stainless steels have visible
polishing lines or “grain”. When visible lines are present,
always scrub in a motion parallel to the lines. When the
grain cannot be seen, polish in a consistent straight
pattern and not in a circular motion.
Use alkaline, alkaline chlorinated or non-chloride
containing cleaners. While many traditional cleaners are
loaded with chlorides, the industry is providing an everincreasing choice of non-chloride cleaners. If you are
not sure of chloride content in the cleaner being used,
To clean interior and exterior non-metallic surfaces and
removable parts, wash with mild solution of soap and
lukewarm water with a little baking soda. Rinse and dry
thoroughly. Avoid getting water on the lights, controllers,
fan motors and unnished wood wine rack faces.
Cleaning the Condenser
The condenser (located behind the front grille cover)
should be cleaned every three (3) months. Use a soft
bristle brush and vacuum to remove dust and lint.
Avoid damaging or crushing the condenser ns or
tubing.
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PERLICK RESIDENTIAL INSTALLATION MANUAL
Recommended Cleaners for Specic Situations
Job Cleaning Agent Comments
Routine cleaning Soap, ammonia, detergent Apply with sponge or soft cloth
Fingerprints and smears Areal 20, Lac-O-Nu, Lumin Wash, O-Cedar
Cream Polish
Stubborn stains and discolorations AllChem Concentrated Cleaner, Samae,
Twinkle, Cameo Copper Cleaners, Grade FFF
Italian Pumice Whiting, Steel Bright, Lumin
Cleaner, Zud Restoro, Sta-Clean, Highlite
Cooper’s Stainless Steel Cleaner or Revere
Stainless Steel Cleaner
Old Dutch, Lighthouse Sunbrite, Wyandotte
Bab-O, Gold Dust, Sapollo, Bon Ami or Comet
Liquid NuSteel or Dubois Temp For these products, rub the surface with a dry
Heat tint or heavy discoloration Penny-Brite, Copper Brite, Paste Nu-Steel,
Dubois Temp or Tarnite
Bar Keepers Friend, Revere Stainless Steel
Cleaner, Allen Polish, Steel Bright Wyandotte
Bab-O or Zud
Tenacious deposits, rust, discoloration,
industrial atmospheric stains
Rust discoloration or corrosion caused by
cleaning agents containing hydrochloric
(muriatic) acid or chlorine bleach
Use of property names is intended only to indicate a type of cleaner and does not constitute an endorsement. Omission of any proprietary cleaner does not imply its
inadequacy. All products should be used in strict accordance with instructions on the package.
NOTE: Do NOT use steel wool or scouring pads to clean stainless steel.
Oakite No. 33 Dilac, Texo NY, Flash-Klenz
Caddy Cleaner, Turco Scale 4368 or Permag 57
3M Scotch Pad, type A, grade “ne” Clean o the surface soil using cleaning
Provides barrier lm to minimize ngerprints.
Can be used on all nishes. Rub the surface
with a cloth as directed on the package.
Apply with a damp sponge or cloth, then
rinse with clear water and wipe dry.
For these household cleaners, rub with a
damp cloth. They may contain chlorine
bleaches so rinse thoroughly after use and
wipe dry.
cloth using only a small amount of cleanser.
Rinse with water and dry.
Rub onto surface with a dry cloth
When using these cleaners, apply with a
damp sponge or cloth, rinse thoroughly and
wipe dry.
Swab and soak with a clean cloth. Let
stand for 15 minutes or more according to
directions on package, then rinse and wipe
dry.
methods above. Then rub discolored or
corroded areas lightly with a dry pad.
For Product Information
• Contact your selling dealer
• Inquire via the web at www.perlick.com
For Service, Replacement Parts and Accessories
• Use only genuine Perlick replacement parts and
accessories. Genuine Perlick parts and accessories are
designed to work correctly with Perlick products and
• Call +61 2 9440 7178 for product assistance from
CDT Concepts Pty Ltd.
• Email CDT Concepts Pty Ltd. at
perlick@cdtconcepts.com.au
oer superior service life. The use of non-Perlick parts
can damage the unit and may void the warranty.
• Check the model and serial number of your unit
located on the label attached to the inside top of the
cabinet. Call +61 2 9440 7178 for product assistance
from CDT Concepts Pty Ltd.
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• Email CDT Concepts Pty Ltd. at
perlick@cdtconcepts.com.au
TROUBLESHOOTING
DANGER
PERLICK RESIDENTIAL INSTALLATION MANUAL
If the unit appears to be malfunctioning, read through
the OPERATION section of this manual rst. If the problem
persists, check this troubleshooting section to see if you
Never attempt to repair or perform maintenance on
the unit until the main electrical power to the unit has
been disconnected!
can refer to the cause and remedy of the problem and
resolve it without a service call.
Problem Cause Solution
No interior light LED board is inoperable • Contact CDT Concepts Pty Ltd. at
+61 2 9440 7178
Light stays on when door switch is closed Manual switch is on • Turn manual switch o
Door is not making contact with the door
switch
Noisy operation Soft sounds from compressor, fan motor and
valves heard
“Crackling” sound during defrost • Normal operation
LED Controller display is ashing ”P1” Thermostat probe has failed • Contact CDT Concepts Pty Ltd. at
LED Controller display is ashing “P2” Evaporator probe has failed • Contact CDT Concepts Pty Ltd. at
LED Controller display is ashing “HA” Internal compartment has exceeded the high
temperature alarm preset value for over 30
minutes.
LED Controller display is ashing “LA” Internal compartment has exceeded the low
temperature alarm preset value for over 30
minutes.
Unit is not running No power is going to the unit. • Home circuit breaker was tripped. Reset
Condenser is dirty. • Clean the condenser
• Make sure the door closes tightly
• Normal operation
+61 2 9440 7178
+61 2 9440 7178
• Make sure the door is completely closed.
• Check the door gasket seal. Replace if
necessary.
• Check the condenser and clean it if
necessary.
• Make sure the louvered plate is
unobstructed. If surrounding ambient
temperature has recently changed
dramatically, the compartment may be
aected.
• Make sure the interior light is o.
• Warm product was recently placed in the
cabinet. Wait 24 hours for the product to
chill and then recheck the temperature.
• Make sure the door is completely closed.
• Check the door gasket seal. Replace if
necessary.
• If the surrounding ambient temperature
has recently changed dramatically, the
compartment temperature may be
aected.
the circuit breaker.
• ON/OFF keypad is turned o. Turn it on.
• If it is a Dual-Zone model, check the DualZone power switch (see page 4).
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Problem Cause Solution
Compartments are warmer than usual Control preset is set to warm • Lower the setpoint temperature. Refer
to changing the set point for the specic
model
Light is staying on • Turn the manual light switch o.
Condenser is dirty or obstructed • Clean the condenser and clear
obstruction.
The door is open or has been opened more
frequently lately.
Internal louvers and/or the fan guard is
obstructed.
Warm product was recently placed in the
cabinet.
System runs for a long period of time. Condenser is dirty or obstructed. • Clean the condenser and clear the
Door was kept open for a long time or was
opened more frequently, or warm product
was recently placed in the cabinet.
Hot day and warm room temperature • Normal for the system to run more
Condensation forms inside the compartments High humidity and/or frequent door opening • Normal operation
Door is not closing and sealing properly • Make sure the door is closing properly.
• Wait 24 hours and recheck the
temperature.
• Reset the preset temperature if necessary
– refer to page 5 and 6 of this guide.
• Make sure the louvers and/or the fan are
not obstructed.
• Wait 24 hours for product to chill, then
recheck the temperature.
obstruction.
• Wait 24 hours and recheck temperature.
frequently.
Check the door seal and replace if
necessary.
• If condensation persists, contact CDT
Concepts Pty Ltd. at +61 2 9440 7178
Quality & Innovation
that inspires
Form No. Z2406
Rev. 06.16.2015
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