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833IS User Guide
5500116-10
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Copyrights
Copyright 1995 - 2002, Perle Systems Limited and its suppliers.
Cisco and Cisco IOS are registered trademarks of Cisco Systems, Incorporated.
IBM is the registered trademark of International Business Machines Corporation.
Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corporation.
Novell and NetWare are registered trademarks of Novell, Incorporated.
All other trademarks mentioned in this document are the property of their respective owners.
Mention of third party programs is for information purposes only constitutes neither and
endorsement nor a recommendation. Perle Systems Limited assumes no responsibility with
regard to the performance of these products.
IMPORTANT: Please review the Software License and Limited Warranty before using the
software.
Important Safety Notice
This product is made to high safety standards. For safe operation, both feature card slots are
to be covered. The thumbscrews on the feature cards should be tightened with screwdriver.
This is to prevent the operators from access to the internals of the unit. Access should be
gained only by authorized personnel that have been instructed about the proper procedures
and precautions to follow when servicing the unit.
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FCC/DOC Radio Frequency Interference Statement
Note
This equipment has been tested and found to comply with the limits for a Class A Digital
Device, pursuant to Part 15 of the FCC rules and to DOC Radio Interference Regulations,
C.R.C., c1374. These limits are designed to provide reasonable protection against harmful
interference when the equipment is used in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.
FCC/DOC compliance requires that all I/O cables used with Perle products be constructed
using shielded cable, metal-shelled connectors and conductive back-shells.
This equipment is approved in ac corda nce w ith DI N IEC 380/VDE 08 06/08 .81. I f thi s un it i s
installed as an office machine, the installation must conform with the above standard.
Equipment must be used with an appropriately approved power supply cordset.
Caution
Changes or modifications to a Perle product not expressly approved by Perle Systems
Limited may void the users authority to operate the equipment.
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European Community (EC) Mark of Conformity
This product is in conformity with the protection requirements of EC Council Directive 89/
336/EEC on the approximation of the laws of the Member States relating to electromagnetic
compatibility. Perle cannot accept responsibility for any failure to satisfy the protection
requirements resulting from non-recommended modification of the product.
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INDUSTRY CANADA REQUIREMENTS.
“NOTICE: The Industry Canada (formerly Canadian Department of Communications) label
identifies certified equipment. This certification means that the equipment meets certain
telecommunications network protective, operational and safety requirements. The
Department does not guarantee the equipment will operate to the user’s satisfaction.”
Before installing this equipment, user s should ensure that it is permissible t o be co nnected to
the facilities of the local te lecommuni cations co mpany. Th e equipme nt must al so be in stalle d
using an acceptable method of connection. In some cases, the company’s inside wiring
associated with a single line individual services may be extended by means of a certified
connector assembly (telephone extension cord). The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give th e telecommunic ations compan y causes to
request the user to disconnect the equipment.
“CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.”
If you experience trouble with this equipment, please contact the Perle Technical Assistance
Center at the following address for information about obtaining service;
Perle Systems Limited
60 Renfrew Drive
Markham, Ontario
L3R 0E1
1-800-33 PERLE
All repairs should only be performed by Perle Systems Limited or an authorized agent of
Perle .
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FEDERAL COMMUNICA TIONS COMMISSION (FCC) REQUIREMENTS.
This product complies with Part 68 of the FCC rules. If requested, you must provide the
telephone company with the FCC registration number, make and the model number of this
device. This information can be found on the product label affixed to the back of the unit.
This equipment is designed to be connected to the telephone network or prem ises wiring usi ng
a compatible modular jack which is part 68 compliant.
This equipment is not intended to be used on public coin phone service or be connected to
party line service.
If this equipment malfunctions, it may caus e harm to the teleph one network. In suc h an event,
the telephone company may request that you disconn ect the equipment f rom the network until
the problem is corrected. The may also notify you in advance that temporary discontinuance
of service may be required. If advance notice isn't practica l, the telephone company will not ify
the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make the necessary modification to
maintain uninterrupted servic e.
If you experienced trouble with this equip ment, ple ase conta ct the Per le Technic al Assistanc e
Center at the following address for information about obtaining service;
Perle Systems Limited
60 Renfrew Drive
Markham, Ontario
L3R 0E1
1-800-33 PERLE
All repairs should only be performed by Perle Systems Limited or an authorized agent of
Perle .
When ordering service from the telephone company, you may need to provide the following
information;
Facility Interface Codes (FIC): 02IS5
Service Order Code (SOC): 6.0Y
USOC Jack: RJ49C
REN: Not applicable
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About this Book
The Perle 833IS User Guide is intended for users ranging from novice to
experienced LAN Administrators. It is designed to help you install, configure and
manage the 833IS.
Users
Novice Novice Users can rely on the Guide to provide them with simple and easy to
understand steps. The extensive indexing, cross-referencing, illustrations and full
glossary are not only intended to help set up the 833IS, but also realize its full
potential. Take advantage of the Quick Install Chapter to get an overview of what’s
ahead. Make sure you familiarize yourself with the Icons used to convey important
information.
Experienced To meet the different needs of more experienced users, the Guide provides a Quick
Install Chapter. Brief and to the point, it gives a complete overview of the
installation and configuration process.
Once you have successfully installed the 833IS, turn to Section 3: Management, to
learn about the management features. If you still have any questions, turn to our
extensive index for help.
How to Use This Guide
This Guide is divided into three sections: Installation, Configuration, and
Management. Each section has a number of chapters that highlight a unique aspect
of that section. The order of the sections and the chapters within comprise a series of
steps that will lead to the successful installation and operation of the Perle 833IS.
Assumptions This Guide assumes that Users have at least a basic knowledge of LAN Theory and
terminology. It also presumes that some users will have extensive experience and
may wish to customize their configuration. To meet this need, we have included a
comprehensive discussion of features and parameters that can be customized along
with simple instructions on how perfo rm them.
Perle 833IS User Guide vii
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What’s in the Guide
While the Guide assumes LAN familiarity, we also assume that first time users want
simple explanations that provide context. Further, we believe that our new users
want to understand as much as they can, so we have provided a glossary to explain
any new terminology.
Icons You will find Icons throughout this guide. Use them to quickly locate useful and im-
portant information.
Procedure
up or configure the 833IS
Information
833IS easier.
: Indicates a series of steps that you need to perform in order to set
: Provides important information that will make use of the
What’s in the Guide
Installation Chapter 1: Quick Installation Overview:
user, this chapter can assist the novice by previewing the steps ahead. Provides an
overview of installation and configuration.
Chapter 2: Site Preparatio n: This chapter provides a complete description of the
Electrical, Environmental and Cable Requirements of the 833IS.
Chapter 3: Setting Up and Installing the Perle 833IS: Familiarize yourself with the
unit’s physical appearance as well as the basic functions. Make the LAN
connections and verify its correct operation.
Chapter 4:Using the Perle 833IS Manager: This chapters describes the
requirements, function and features of the Manager Software.
Configuration Chapter 5: Configuring the Perle 833IS:
and how configuration can help you fully exploit the potential of the 833IS.
Chapter 6: Configuring the Interfaces:
requirements of each Interface.
Chapter 7: Configuring the Protocols: Learn about the various communication
protocols supported and how to use them.
Although intended for the experienced
Learn about Dial-In and Dial-Out access
Describes the unique characteristics and
viii Perle 833IS User Guid e
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About this Book
Chapter 8: Configuring the User Database: Learn how to custom define the user to
your system. Describes the various ways of identifying users and limiting their
access.
Chapter 9: Configuring the Server:
Cards, protocols or users. Provides information about Security, Groups, Servers,
and more.
Management Chapter 10: Managing the Perle 833IS: Intended for experienced users. Learn about
Manager Statistics, Front Panel, and the Event Log. Also learn about upgrading your
software.
Appendix 1: Menu Descriptions: Gives the user a quick overview of the Front Panel
Menu Descriptions in table format.
Appendix 2: AT Command Set: D escribes the commands that the Modem will
respond to as well the parameters applicable to each.
Appendix 3: Specifications: A detailed description of the physical parameters of the
833IS as well as its performance capabilities.
Appendix 4: RADIUS Server Attributes
Appendix 5: Cisco Mode
Glossary: This section provides a brief explanation of terms found in this Guide.
While the explanations are not exhaustive, they are intended to provide context to
their usage in the Guide.
Describes the parameters not related to
Feature
Perle 833IS User Guide ix
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What’s in the Guide
x Perle 833IS User Guide
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Contents
Introduction...............................................................
LAN-to-LAN.................................................................. 3
Section 1: Installation.....................................
Chapter 1: Quick Installation Overview...............
Preparing the Site................................................................ 7
Setting up and Installing the 833IS Hardware.................. 8
Setting up the LAN Connection......................................... 9
Configuring the 833IS......................................................... 9
Attaching to the Telephone Network............................... 10
Verifying Correct Operation.............................................. 10
Chapter 2: Site Preparation..................................
Site Preparation Overview............................................... 11
Electrical Requirements.................................................... 12
Environmental Requirements.......................................... 13
Placement................................................................... 13
Cable Planning and Requirements................................. 14
LAN Cabling................................................................ 14
Ethernet....................................................................... 14
Token Ring.................................................................. 17
Telephony Cabling............................................................ 19
S/T Termination.......................................................... 19
Chapter 3: Setting Up and Installing..................
What's in the box?...................................................... 21
Unpacking the 833IS........................................................ 22
Familiarize Yourself with the Unit..................................... 23
833IS Views................................................................ 23
833IS Chassis Description........................................ 24
Feature Cards.................................................................... 25
System Card............................................................... 25
Expansion Card.......................................................... 26
11
21
1
5
7
Interfaces..................................................................... 26
Serial Number Label.................................................. 27
Power Switch.............................................................. 27
Assembling the Hardware................................................ 27
Connect the Power Cord........................................... 27
Attaching the Rack Mount......................................... 28
Factory Default Mode....................................................... 29
Attaching the LAN Cable.................................................. 29
Ethernet....................................................................... 29
Token Ring.................................................................. 30
Setting up the 833IS LAN Connection............................ 31
IPX Connection to the Manager............................... 32
IP Connection to the Manager.................................. 32
Set up the basic parameters..................................... 33
Verifying Connection......................................................... 37
Manager Status.......................................................... 38
LAN Status.................................................................. 38
IP Status...................................................................... 39
IPX Status................................................................... 40
Configuring the 833IS....................................................... 41
Using the Manager..................................................... 41
Using Cisco Mode...................................................... 41
Attaching to the Telephone Network........................ 42
What's next?............................................................... 42
Chapter 4: Using the Perle 833IS Manager.... ...
Overview............................................................................ 43
System Requirements...................................................... 44
LAN Connection........................................................ 44
WAN Connection...................................................... 44
Installing the Manager Software...................................... 45
Setting up for Connection.......................................... 45
IPX Connection.......................................................... 45
43
Perle 833IS User Guide xi
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IP Connection............................................................. 45
Connecting to the Server................................................. 47
Using IPX.................................................................... 47
Using IP....................................................................... 47
Troubleshooting.......................................................... 48
Dial-In Connection.................................................... 48
Completing the Connection....................................... 49
Using the Manager Main Screen .................................. 51
Menu Bar..................................................................... 52
Tool Bar....................................................................... 56
Off-Line Configuration................................................ 57
Loading Firmware............................................................ 58
Download via Manager.............................................. 58
Download via TFTP................................................... 59
Section 2: Configuration....................... .......
Chapter 5: Configuring the Perle 833IS.............
How the 833IS Works...................................................... 63
Dial-In Access............................................................. 63
Dial-Out Access.......................................................... 66
Configuration Overview................................................... 67
Using Configuration Files................................................. 68
Creating....................................................................... 68
Opening....................................................................... 68
Uploading.................................................................... 68
Saving.......................................................................... 69
Downloading............................................................... 69
Configuration Main Window...................................... 70
Adding ......................................................................... 72
Removing.................................................................... 73
Setting the Date and Time............................................... 74
Chapter 6: Configuring the Interfaces...............
Overview........................................................................... 75
Editing.......................................................................... 76
Configure the Ethernet LAN Interface............................ 77
61
63
75
Configure the Token Ring LAN Interface....................... 78
Configure the ISDN BRI Line Interface.......................... 80
Overview..................................................................... 80
ISDN BRI U Interface Configuration......................... 81
ISDN BRI S/T Interface Configuration..................... 83
Configuring the Perle DSP Modem Interface................ 86
V.90 Modems............................................................. 88
Chapter 7: Configuring the Protocols...............
Overview........................................................................... 89
Configuring the Protocols................................................ 91
Configuring IP Protocol.................................................... 92
WAN............................................................................ 94
WAN Network Address............................................ 94
WAN IP Addresses.................................................... 96
DHCP.......................................................................... 98
IP Pool......................................................................... 99
Server IP Address................................................... 101
DNS/WINS............................................................... 103
Routing..................................................................... 104
RIP Setup................................................................. 104
Static Routes............................................................ 106
Add/Edit IP Static Routes....................................... 108
IP Filter............................................................................. 109
Filter Definition......................................................... 110
Add/Edit IP Filter Definition..................................... 112
Filter Assignment..................................................... 113
Configuring IPX............................................................... 114
IPX Protocol............................................................. 115
Routing..................................................................... 117
Static Route.............................................................. 117
Add/Edit IPX Static Routes..................................... 120
IPX SAP Table List.................................................. 121
Add/Edit IPX SAP Entries....................................... 122
Filter Definition......................................................... 123
Add / Edit IPX Filter Definition................................. 124
Filter Assignment..................................................... 125
89
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Configuring the Bridge Function (BCP)....................... 126
Protocol Filter............................................................ 127
Configuring PPP............................................................. 129
Apple PPP................................................................. 131
Using AppleTalk............................................................. 132
Using NetBEUI............................................................... 133
Chapter 8: Configuring the User Database....
Overview of the User Database.................................... 135
Internal User Database............................................ 136
Configure the Internal User Database......................... 137
User Main.................................................................. 137
Add/Edit User............................................................ 139
User Profile................................................................ 141
Protocols................................................................... 143
User Callback........................................................... 145
Lan To Lan...................................................................... 147
Routing Information.................................................. 148
LAN to LAN Connection Timers............................. 148
Authentication........................................................... 149
Dialing the router...................................................... 150
Lan To Lan Configuration........................................ 151
Remote System Login............................................. 151
Phone Numbers....................................................... 151
Connection................................................................ 152
Configure Virtual Connection.................................. 152
RIP Setup.................................................................. 154
Standard Profile.............................................................. 155
IP Filter Assignment................................................. 159
IPX Filter Assignment.............................................. 160
Shared User Database............................................ 160
Chapter 9: Configuring the Server...................
Overview......................................................................... 163
Configuring the Server................................................... 164
To configure the Server........................................... 164
Dial-Out........................................................................... 166
135
163
Trigger Characters................................................... 168
Security............................................................................ 169
Overview................................................................... 169
Configuring User Authentication Security.................... 171
User Database......................................................... 171
Netware Bindery....................................................... 172
RADIUS.................................................................... 173
Axent.......................................................................... 176
SecurID..................................................................... 179
NT Domain................................................................ 181
Group Settings................................................................ 182
Group Main............................................................... 184
Add/Edit Group......................................................... 185
Group Advanced...................................................... 187
User Standard Profile - Group................................ 187
PPP - Group............................................................. 187
Dial-Out - Group....................................................... 187
Bridge Filter - Group................................................. 188
SNMP.............................................................................. 189
SNMP Configuration................................................ 190
Community and Community Tables...................... 191
Logging Configuration.............................................. 192
Section 3: Management.............................
Chapter 10: Managing the Perle 833IS...........
833IS Manager Statistics.............................................. 199
Viewing Statistics...................................................... 199
Accessing Interface Statistics................................. 202
Ethernet Interface..................................................... 202
Token Ring Interface................................................ 203
ISDN BRI Line Interface.......................................... 204
Perle DSP Modem Interface................................... 207
IP Protocol................................................................. 209
IPX Protocol.............................................................. 212
User Statistics........................................................... 216
Event Log........................................................................ 218
197
199
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833IS Front Panel.......................................................... 220
Front Panel Modes.................................................. 220
Navigating the Front Panel..................................... 221
Editing Fields............................................................ 221
Basic AT Commands.............................................. 266
ECC Commands..................................................... 269
MNP 10 Commands............................................... 269
FAX Class 2............................................................. 269
Appendix 1: Menu Descriptions and Maps...
Front Panel Main Screen............................................... 223
Front Panel Main Screen Map...................................... 223
Control............................................................................. 224
Control Menu Map......................................................... 225
Status............................................................................... 226
Status Menu Map........................................................... 227
Card Status..................................................................... 228
Card Status continued................................................... 229
Card Status continued................................................... 230
Card Status Menu Map................................................. 231
Network Status Display.................................................. 232
Network Status Display Menu Map.............................. 234
Factory Default Mode.................................................... 235
Factory Default Setup.................................................... 235
Factory Default Mode and Setup Map......................... 236
Factory Default Mode.................................................... 237
Factory Default Mode Menu Map................................. 239
Appendix 2: AT Command Set ........................
AT Commands............................................................... 241
AT& Commands..................................................... 251
AT% Commands.................................................... 253
AT\ Commands....................................................... 254
AT+ Commands...................................................... 255
Error Detection and Data Compression Commands. 259
AT% Commands.................................................... 259
AT\ Commands....................................................... 259
S-Registers..................................................................... 261
S-Register Definitions.................................................... 263
AT Command Set Summary........................................ 266
223
241
Appendix 3: Specifications...............................
Dimensions..................................................................... 271
Physical/Electrical Specifications.................................. 271
Chassis............................................................................ 272
Memory........................................................................... 272
LAN Interfaces................................................................ 272
ISDN BRI Interface......................................................... 273
PerleDSP Modem Interface.......................................... 274
Approvals........................................................................ 275
Protocols Supported...................................................... 276
LAN Environments......................................................... 276
Dial In Clients Supported............................................... 277
Dial Out............................................................................ 277
Security............................................................................ 277
Management.................................................................. 277
RFCs Supported............................................................ 278
Appendix 4: RADIUS Server Attributes..........
Account Request Messages......................................... 279
Access-Accept Messages............................................. 280
Accounting Messages................................................... 282
Appendix 5: Cisco Configuration Mode.........
Introduction to Cisco Configuration Mode.................... 285
Overview of 833IS.......................................................... 286
Differences Between 833IS and Cisco Products........ 288
Command Overview...................................................... 291
Installation and Configuration of 833IS with Cisco
Configuration Mode....................................................... 291
Monitoring the 833IS ..................................................... 296
Differences between 833IS Manager and Cisco
Configuration Mode........................................................ 296
271
279
285
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Glossary.................................................................
299
Index.......................................................................
305
Perle 833IS User Guide xv
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xvi Perle 833IS User Guide
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Introduction
The Perle 833IS...Reliability and Flexibility
About the Features of the 833IS
Dial- In Access The 833IS lets Remote Users access the LAN (Local Area Network) via the
telephone network as if they are directly attached to it. Remote Users can then access
file servers, Email, Mainframes, application servers, or any other server on your
LAN. It can be teamed with a remote control packag e such as PC Anywhere or
Carbon Copy to allow a user to use a locally attached PC remotely. It can even act as
a Dial-In gateway to another network, such as the Internet.
Dial- Out Access With Perle Dial-Out Client software, LAN attached PCs can use the Pe rleDSP
Modem and lines as Dial-Out modems. To the PC application, the PerleDSP Modem
and line attached to the 833IS look like a modem connected to the PC COM port.
Most PC applications that require a modem are supported. With appropriate
software, users can connect to a BBS, Internet provider, or any other service
accessible by the telephone network. When used with Fax software such as WinFax
Pro, users can send faxes from their PC.
BRI Support Calls are brought into the 833IS by an Integrated Services Digital Network (ISDN),
Basic Rate Interface (BRI) line. Using digital technology provides for a higher
reliability and the ability to transfer data at rates of up to 64kbps per channel. ISDN
also greatly increases the speed at which calls can be established and torn down. The
unit can support as many as 8 ISDN, BRI lines. Each BRI line can support up to 2
simultaneous phone calls allowing for a total of 16 simultaneous sessions. ISDN
provides for remote access from conventional modems, ISDN BRI cards or
Terminal Adapters.
There are two basic types of BRI interfaces available today. The “U” interface is a 2
wire interface which connects a Network Termination (NT) device to the central
office (CO). This is common in North America where the customer supplies the NT
Perle 833IS User Guide 1
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Multiprotocol Support
device. The “S/T” interface is a 4 wire interface which is used to connect a “NT”
device to a Terminal Endpoint (TE) device. In this type of configuration, the user
can connect up to 8 TE device on one S/T bus. This type of configuration is more
common in Europe where the network normally provides the “NT” device.
Multiprotocol
Support
There is direct support for IP (Internet Protocol), IPX (Internet Packet eXchange),
Netbeui, and AppleTalk routing protocols in their native form. They do not require
workarounds and special settings (such as Netbeui over IP) to be used. Logical Link
Control (LLC) bridging is supported for use in IBM Mainframe and Midrange
environments.
Multiple Dial In Client Support
Included with the 833IS are the Perle Remote Dial-In Clients for DOS and Windows
3.1. Microsoft Dial Up Networking Clients are supported for Windows 95, 98, 2000
and Windows NT. For the Macintosh user, the 833IS is compatible with Apple
Remote Access.
In addition to these standard clients, many other third party clients can be used with
the 833IS.
Advanced User Security
The 833IS supports access protection by individual User ID and passwords.
Optionally, an external RADIUS or Novell server can be used for centralized access
management. Token authentication access systems such as Security Dynamics
SecurID and Axent can work with the 833IS to meet high security requirements.
The internal database of the 833IS supports up to 500 users, each with their own
password.
Fixed Callback and Roaming Callback are supported to meet both security
requirements and toll management.
Grouping The 833IS's powerful grouping functions lets you:
■
Allocate connections for specific departments or have a connection always
available for the MIS (Management Information System) department.
■
Set up a group of modems that are compatible with older Dial-In modems that
require special settings.
■
Split connections into Dial-In only and Dial-Out only lines.
■
Set one group of users with a maximum Dial-In time of one hour, and another
with unlimited access time.
2 Perle 833I S User Guide
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Introduction
LAN-to-LAN The 833IS LAN-to-LAN feature lets you establish IP/IPX connections to remote
Routers. These connections can be initiated by either the 833IS or the rem ote
Router. The Virtual Connection feature can be used to provide cost effective
connections between two LANs.
Expandable System
Flexible Modem Support
Manager The 833IS Manager is a Windows based application used to configure and manage
Cisco™ style Configuration Mode
High Performance Architecture
You can size the hardware of the 833IS to meet the needs of your business. The
833IS supports the addition of an expansion card. As your remote access needs
grow, this card can be used to address the added demand. An expansion card can add
an additional 4 ISDN BRI ports to your unit or an additional 4 ISDN BRI ports as
well as an additional 8 modems. This capability allows the 833IS to grow to a total
of 8 ISDN BRI ports and 16 modems.
The 833IS modems support all the standard modem modulations, including V.90
and 56Kflex. Class 2 Fax support allows the use of the modems for Fax Dial-Out
when used with Fax Software such as WinFax Pro. The modem initialization string
can be customized for each modem to meet special requirements.
the 833IS. You can connect to the 833IS by a LAN or Dial In connection, using
either IP or IPX. The configuration process is entirely GUI based - no editing of
complex configuration files is needed. The Manager also displays the operational
status of the 833IS. Key statistics are provided for all interfaces to enable monitoring
of normal operation and assist in network troubleshooting if necessary.
The 833IS contains a Cisco™ style setup and configuration mode for users trained in
the installation and configuration of Cisco™ products. The familiar Cisco
Command Line Interface can be used along with applicable Cisco commands to set
up and manage the 833IS.
The 833IS was designed for high performance, even when handling the maximum
number of incoming calls. At its heart is a high speed PowerPC Reduced Instruc tion
Set Computer (RISC) CPU, which is optimized for communications. The
expansion card contains its own PowerPC processor . This enables the 833IS to grow
the number of sessions supported without degrading the level of performance.
Perle 833IS User Guide 3
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High Reliability Desig n
High Reliability
Design
There are no moving storage devices such as floppy or hard drives in the 833IS. All
program storage is on Flash Read Only Memory (ROM).
4 Perle 833I S User Guide
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Section 1: Installation
Chapter 1: Quick Installation Overview
Chapter 2: Site Preparation
Chapter 3: Setting Up and Installing
Chapter 4: Using the Perle 833IS Manager
Perle 833IS User Guide 5
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6 Perle 833IS User Guide
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Preparing the Site
Chapter 1: Quick Installation Overview
About Installation
This chapter provides an overview of how to install, setup and configure the 833IS.
These are the major steps:
■
Preparing the Site for the 833IS
■
Setting up and Installing the 833IS Hardware
■
Setting up the 833IS LAN Connection
■
Configuring the 833IS
■
Attaching the 833IS to the Telephone Network
■
Verifying Correct Operation of the 833IS
The 833IS can be set up either using the 833IS Windows Based Manager or by
following a "Cisco mode" setup procedure. The Quick Installation Overview will
cover installation via the 833IS Manager. For information on Cisco mode
installation and operation, please refer to "Appendix 5: Cisco Configuration Mode".
This mode is intended only for advanced users previously trained on the operation of
Cisco equipment.
For detailed instructions, see “Chapter 2: Site Preparation” .
Before installing, prepare the site for the 833IS by:
■
Arranging the installation of telephone services by the carrier.
■
Locating the 833IS in an area where:
■
There is sufficient clearances in the front and rear of the unit for ventilation.
■
Power cords and cables are out of traffic areas.
■
The Front Panel is easily visible and accessible.
■
Identifying the PC that will be used for installation of the 32 bit Windows
Manager. This PC must be attached to the LAN.
■
Extending all telephony and LAN wiring to the location where the 833IS will be
installed.
Perle 833IS User Guide 7
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Setting up and Installing the 833IS Hardwa re
Setting up and Installing the 833IS Hardware
For detailed instructions, see “Chapter 3: Setting Up and Installing” on page 21.
To Install the 833IS Hardware:
1. Unpack the 833IS.
2. Set up the 833IS. See “Unpacking the 833IS” on page 22.
3. If the unit is to be rack mounted, install the Rack Mount Kit and place the unit
in the rack.
4. Connect and plug in the power cord.
833IS
! "
#$#
%&#
#
5. Power on the 833IS.
8 Perle 833I S User Guide
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Setting up the LAN Connection
For more details, see “Set up the basic parameters” on page 33.
To Set up the 833IS LAN connection:
1. Set the basic configuration from the Front Panel.
Some parameters may have to be set from the Front Panel to allow the Manager
to connect to the 833IS. Depending on the LAN type and network protocol used
by the Manager (IP or IPX), this step may not be required. See “Set up the basic
parameters” on page 33.
2. Power off the 833IS.
3. Attach the LAN cable to the appropriate connector, based on your LAN type
and media type. See “Configuration for the Manager is now complete.” on page
36.
4. Power on the 833IS.
5. Verify that the 833IS can see LAN network traffic. See “Verifying Connection”
on page 37.
Configuring the 833IS
For detailed instructions, refer to Section 2: Configuration
You configure the 833IS with the 833IS Manager. The Manager Software must be
installed on a 32 bit Windows PC that is LAN attached. The PC must also have IP or
IPX network software installed and set up. This network software is built into
Windows 95, 98, 2000 and NT.
Chapter 1: Quick Installation Overview
Perle 833IS User Guide 9
Page 26
Attaching to the Telephone Network
Attaching to the T elephone Network
See “Attaching to the Telephone Network” on page 42.
Now that the 833IS is configured, the telephone cables can be attached to the unit.
To attach the telephone line:
1. Power down the 833IS.
2. Attach the cable(s) from the phone network to the appropriate interface(s) on
the 833IS.
3. Power up the 833IS.
4. Verify that the 833IS can operate correctly with the telephone line.
Verifying Correct Operation
For details, see “Verifying Connection” on page 37.
At this point, installation is complete. Now you can verify that remote users can dial
into the 833IS and access the services. Also, you can install Perle Dial-Out software
on LAN PCs and verify that the Dial-Out is functioning correctly.
If you are using Perle Remote Client software, please see the Perle Remote User’s
Guide for details on software installation and operation.
If you are using Perle Dial-Out software, please see the Perle Dial-Out User’s Guide
for details on software installation and operation.
10 Perle 833IS User Guide
Page 27
Chapter 2: Site Preparation
About Site Preparation
In this chapter you will read about:
■
Site Preparation Overview
■
Electrical Requirements
■
Environmental Requirements
■
Cabling Planning and Requirements
■
Telephony Cabling
Site Preparation Overview
The following is a checklist of recommended tasks that should be completed before
installing the 833IS. Some may not apply to your installation, or you may wish to
add new items.
Identify and contact the following individuals:
✎__ Network supplier.
✎__ Remote Installation Planner.
✎__ Cabling supplier.
then,
✎__ Analyze the site's electrical requirements. See “Electrical Requirements”
✎__ Analyze the site's environmental requirements. See “Environmental
✎__ Determine the future location of the 833IS that will meet the placement
Determine your cabling needs for:
✎__ LAN cabling. See “LAN Cabling” on page 14.
✎__ Telephone network cabling. See “Telephony Cabling” on page 19.
on page 12.
Requirements” on page 13.
needs of the unit. See “Placement” on page 13.
Perle 833IS User Guide 11
Page 28
Electrical Requirements
then,
Electrical Requirements
✎__ Order the ISDN BRI lines required.
✎__ Order the required cabling. See “Cable Planning and Requirements” on
page 14.
✎__ Ensure that the electrical outlets have been installed and are properly
grounded.
Electrical Specification
Voltage 100 - 125 VAC 200 - 240 VAC
Phases 1 1
Current .5 A (Maximum) .25 A (Maximum)
Power 62.5 W (Maximum) 60 W (Maximum)
Voltage Sel ector Switch
115 230
The 833IS should not share electrical circuits with equipment that can cause
electrical noise and interference.
For your safety, you must connect equipment only to a properly wired and grounded
outlet. An improperly wired outlet can place hazardous voltage on the accessible
metal parts of the unit.
12 Perle 833IS User Guide
Page 29
Chapter 2: Site Preparation
Environmental Requirements
The 833IS is designed to operate in a normal office environment. The following
condition must be met and maintained.
Condition Temperature Range Relative Humidity
32
o
0
o
- 40o C
- 104o F
Operating
Placement The 833IS is designed for either 19" rack mount or table top placement.
Locate the 833IS in an area where:
■
Power cord and cables are out of traffic areas.
■
The front panel is accessible.
Sufficient clearances must be maintained at both sides of the unit to allow proper air
flow to the internal fans.
For rack mounting, the 833IS requires 1.5 rack mount spaces (i.e. the 833IS height
is 1.5U). It is not necessary to leave empty spaces above or below the unit in the
rack.
Mounting of the equipment in the rack shall be such that a hazardous condition does
not occur due to uneven mechanical loading. Heavier equipment should be located
at the bottom of the rack, and the rack should be loaded such that the bottom slots
are used first (fill from the bottom up).
Circuits supplying power to the rack must be sufficient to safely supply power to all
equipment within the rack based on the equipment nameplate rating. Power
distribution to all equipment in the rack must have proper grounding. Particular
attention should be given to supply connections other than direct connections to the
branch circuit (e.g. power strips).
0% - 95%
non-condensing
Perle 833IS User Guide 13
Page 30
Cable Planning and Requirements
Cable Planning and Requirements
LAN Cabling Depending on the type of system card inserted into the 833IS, the unit can support
either an Ethernet or a Token Ring interface. The type of LAN cabling you will need
will depend on the following factors:
■
The type of LAN.
■
The type of hub (Ethernet) or Media Access Unit (Token Ring).
■
The type of cabling used in the existing LAN network.
Ethernet The following physical interfaces are available for Ethernet:
■
10Base-T/100Base-TX - uses an RJ-45 connector
10 Base-T/
100 Base-TX
▲
Ethernet/LAN Cable Connection
14 Perle 833IS User Guide
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Chapter 2: Site Preparation
10Base-T:
■
Uses 22 to 26 AWG unshielded twisted pair (UTP) cable.
■
Terminated with RJ-45 plugs.
■
Cables are straight wired – pin 1 of one end of the cable is wired to pin 1 on the
other end.
■
Category 3, 4 and 5 UTP cable is acceptable.
■
For best results, Category 4 and 5 cable is recommended.
■
Cables are attached to a 10Base-T hub in a star configuration.
■
Maximum length from 833IS to hub is 100m (328 ft.).
10 Base-T Hub
▲
10 Base-T Network
Category
3,4,5 UTP
Perle 833IS User Guide 15
Page 32
Cable Planning and Requirements
100Base-TX:
■
Uses Category 5 unshielded twisted pair (UTP) or Type 1 shielded twisted pair
(STP) cable.
■
Terminated with RJ-45 plugs.
■
Cables are straight wired – pin 1 of one end of the cable is wired to pin 1 on the
other end.
■
If you are using STP cable, make sure that all cables and connection points are
shielded.
■
Cables are attached to a 100Base-TX hub in a star configuration.
■
Maximum length from 833IS to hub is 100m (328 ft.).
10 0B as e-TX Hub Category 5 UTP
There are other cabling types that are available for Ethernet:
■
10Base5 (AUI).
■
100Base-T4.
■
100Base-FX.
■
If you are using any of these types of cabling, you will require an adapter. See
your network equipment supplier to obtain this adapter.
16 Perle 833IS User Guide
▲
100BaseTX Network
Type 1 STP
Page 33
Chapter 2: Site Preparation
Tok en Ring The following physical interfaces are available for Token Ring:
■
STP (Shielded Twisted Pair).
■
UTP (Unshielded Twisted Pair).
STP
Token Ring Interfaces/LAN Cable Connection
UTP
Perle 833IS User Guide 17
Page 34
Cable Planning and Requirements
STP
■
Uses STP wiring, Types 1, 2, 6, and 9.
■
Terminated with IBM style universal data connectors.
■
Cables are attached to a Media Access Unit (MAU) in a star configuration.
UTP
■
Uses UTP wiring, Category 3, 4 or 5.
■
Terminated with RJ-45 plugs.
■
Cables are attached to a MAU in a star configuration.
Type 1 or Type 3 MAU
▲
Token Ring Network
Type 1, 2, 6 or 9
STP (Type 1
MAU)
Category 3, 4, 5
UTP
18 Perle 833IS User Guide
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Chapter 2: Site Preparation
T elephony Cabling
The connection to the ISDN network is made via an RJ-45 connector. The 833IS is
shipped with the appropriate cables required to connect to the telephone network.
These cables are standard UTP cables.
UTP Cable
!
The carrier brings the ISDN BRI service to a "Demarcation Point" (also known as
Demark or Demarc), and assumes responsibility for wiring and equipment up to the
Demarc. You are responsible for the wiring from the Demarc to the 833IS.
Depending on the carrier, the Demarc may either be brought to the 833IS or it may
terminate some considerable distance from the unit. You will need to work with the
carrier in advance to determine where the ISDN BRI service will be brough t, and if
necessary, arrange for the wiring from the Demarc to the 833IS.
S/T Termination A BRI S/T interface requires line termination. Some telcos require that this 100-ohm
termination be provided within the customer equipment. Check with your telco to
see if it is necessary for the 833IS to provide this termination.
An improperly terminated BRI line may cause line errors on the BRI line. This
would typically be seen as a dial in client abnormally losing connection.
The 833IS ships with termination enabled. Termination is e nabled or disabled by
using jumpers on the System Card and (if installed) Expansion Card. There is one
pair of jumpers for each interface:
■
JP250 - BRI 1
■
JP350 - BRI 2
■
JP450 - BRI 3
■
JP550 - BRI 4
Perle 833IS User Guide 19
Page 36
Telephony Cabling
To enable termination, use the supplied jumpers (attached to the jumper block) to
jumper the two top jumpers together and the t wo lower jumpe rs together.
Enable 100 termination - Jumper block
!
To disable termination, remove the jumpers.
Disable 100 termination - Jumper block
!
Note that a BRI U interface has no user adjustable termination.
20 Perle 833IS User Guide
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Chapter 3: Setting Up and Installing
About Setting Up and Installing
In this chapter you will read about:
■
Unpacking the 833IS
■
Familiarize Yourself with the Unit
■
Assembling the Hardware
■
Factory Default Mode
■
Setting up the 833IS LAN connection
■
Attaching the LAN Cable
■
Verifying that the 833IS can see LAN Traffic
■
Configuring the 833IS
What's in the box? The 833IS shipping carton contains the following:
■
833IS
■
Rack Mount Kit
■
Power Cord
■
ISDN Cables
■
Documentation Package
■
Software Package
Rack Mount
The Rack Mount Kit allows you to mount the 833IS into a standard 19" equipment
Kit
rack.
Power Cord The appropriate power cord for your location is provided.
ISDN Cables Standard UTP cables with an RJ-45 connector used to connect the ISDN interfaces
to the termination point provided by the service provider.
Documentation The following documents are available:
■
Perle 833IS User Guide
■
Perle Remote User’s Guide
■
Perle Dial-Out User’s Guide
Software The Software contains the following:
Perle 833IS User Guide 21
Page 38
Unpacking the 833IS
Unpacking the 833IS
■
Perle RAS Manager
■
833IS Firmware
■
Perle Remote Client
■
Perle Dial-Out Client
To Unpack the 833IS:
1. Open the shipping carton.
Accessory Tray
Poly Bag
Foam
Endcaps
Shipping Carton
2. Remove Accessory Tray containing the Power Cords.
3. Remove the Documentation and Diskette packets from the side cavity between
the unit and outer carton.
4. Lift the 833IS out of the shipping carton.
5. Remove the packing material.
22 Perle 833IS User Guide
Unpacking the 833IS
Page 39
Chapter 3: Setting Up and Installing
Familiarize Y ourself with the Unit
833IS Vi e w s The diagrams below show the major hardware compon ents of the 833IS.
▲ Back Panel
Power Switch
Enter Key
Power
LED
▲
Front Panel
LCD ESC
Arrow
Keys
Key
System
LED
The card(s) in your unit may be slightly different, depending on the type of card(s)
you purchased. Slot 2 may not be occupied on your unit.
Perle 833IS User Guide 23
Page 40
Familiarize Yourself with the Unit
833IS Ch as s i s Description
Operator Panel LCD
The operator panel has a 2 line by 16 character LCD that displays status for the
833IS.
Operator Panel Keypad
Use the keypad to navigate the LCD menus and enter data. The keys are:
Menu Description
Up
Down
Left
Right
Enter Start selected function or confirm entered data.
Esc Escape. Returns to the previous submenu or cancels the
current command.
Operator Panel LEDs
Menu Description
Power Indicates that the 833IS is powered up.
System Active Blinks continuously when the 833IS is operational.
Blinking will start after System initialization is complete.
24 Perle 833IS User Guide
Page 41
Chapter 3: Setting Up and Installing
Feature Cards
The 833IS can hold up to two Feature cards. The card in Slot 1 is called the System
card, and the card in Slot 2 is called the Expansion card. The system card must be
present in the 833IS, but the Expansion card is optional. Both cards come with
different interfaces as described below.
System Card The System card is the main processing card for the 833IS. It is always located in
Slot 1.
System Card
The following system cards are currently supported:
Card name Interfaces supported
BRIU56E 4 ISDN BRI U-interface, 8 56K modems, 10/100 Mbit
BRIU56T 4 ISDN BRI U-interface, 8 56K modems, Token Ring
BRIS56E 4 ISDN BRI S/T-interface, 8 56K modems, 10/100 Mbit
BRIS56T 4 ISDN BRI S/T-interface, 8 56K modems, Token Ring
BRIUE 4 ISDN BRI U-interface, 10/100 Mbit Ethernet
BRIUT 4 ISDN BRI U-interface, Token Ring
BRISE 4 ISDN BRI S/T-interface, 10/100 Mbit Ethernet
BRIST 4 ISDN BRI S/T-interface, Token Ring
Ethernet
Ethernet
Perle 833IS User Guide 25
Page 42
Feature Cards
Expansion Card The 833IS is an expandable unit and therefore provides fo r the insertion of an
optional expansion card in slot 2. The following expansion cards are currently
supported:
Card name Interfaces supported
BRIU56 4 ISDN BRI U-interface, 8 56K modems
BRIS56 4 ISDN BRI S/T-interface, 8 56K modems
BRIU 4 ISDN BRI U-interface
BRIS 4 ISDN BRI S/T-interface
These cards allow the user to double the number of ISDN ports as well as doubling
the number of modems available in the system. If the unit was purchased with an
expansion card, it will come already installed in the unit.
Interfaces
LAN Interface The LAN interface is available for an Ethernet or Token Ring attachment to the
LAN.
Ethernet The Ethernet interface supports a 10 Mbps or 100 Mbps connection, through the RJ-
45 (supports 10Base-T and 100Base-TX) interface type. There is also a Link LED
associated with the interface which flashes when the interface is connected to the
LAN and data is being received.
To ken Ring The Token Ring interface supports a 4 Mhz or 16 Mhz connection. It contains two
physical interfaces. A DB9 connector provides the STP interface used to connect to
a Media Access Unit (MAU) which utilizes the IBM style universal connectors. An
RJ-45 connector provides the UTP interface used to connect to a MAU using
Unsheilded Twisted Pair wiring. A LAN LED is provided to indicate successful
connection to the Ring and to identify activity on the interface.
ISDN interface There are two types of ISDN interfaces supported. A “U” interface (most common
in North America) and an “S/T” interface (most common outside of North America).
The type of interface you purchased should match the type of connection provided
by your Telephone network provider.
26 Perle 833IS User Guide
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Chapter 3: Setting Up and Installing
Modem
Interface
Serial Number Label
Power Switch This switch is used to turn off all power to the unit. When the power is cycled, the
The card may include 8 central site modems on board. These modems will support a
rate of up to 56K using the V.90 or 56Kflex protocol. These modems can be used to
accept incoming analog calls or to establish outgoing calls.
Please take a moment to identify the type of cards present in your 833IS.
This label contains such information as the name and model of the unit, the serial
number for the unit, power requirement information as well as the various types of
approvals registered for the unit. The serial number label can be found on the bottom
of the unit.
unit will restart its power up sequence. The 833IS can maintain its program and log
information event when no power is applied to the unit.
Assembling the Hardware
Connect the Power Cord
Connect one end of the supplied power cord into the 833IS power connection a nd the
other end into a properly grounded electrical outlet.
For safety, this equipment is designed to be electrically grounded. The 833IS must
be connected to a three wir e grounded outlet only. The power cord supplied include
a third (grounding) pin. If you are unable to insert the plug into an outlet, contact
an electrician to replace the outlet with a properly grounded outlet.
Perle 833IS User Guide 27
Page 44
Assembling the Hardware
Attaching the Rack Mount
The Rack Mount Kit provided can be used if you wish to in stall the 833IS in a
standard 19" equipment rack. Use the screws included in the Rack Mount Kit to
attach the Rack Mount brackets to the 833IS.
▲
Rack Mount
You require 4 Rack Mount screws (2 per side) to mount the 833IS in the Rack. Do
not install the 833IS in the Rack with fewer screws. For rack mounting, the 833IS
requires 1.5 rack mount space (i.e. the 833IS height is 1.5U). It is not necessary to
leave empty spaces above or below the unit in the rack.
Sufficient clearances must be maintained at both sides of the unit to allow proper air
flow to the internal fans.
Mounting of the equipment in the rack shall be such that a hazar dous condition does
not occur due to uneven mechanical loading. Heavier equipment should be located
at the bottom of the rack, and the rack should be loaded such that the bottom slots
are used first (fill fr om the bottom up).
Circuits supplying power to the rack must be sufficient to safely supply power to all
equipment within the rack based on the equipment nameplate rating. Power
distribution to all equipment in the rack must have proper grounding. Particular
attention should be given to supply connections other than direct connections to the
branch circuit (e.g. power strips).
28 Perle 833IS User Guide
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Chapter 3: Setting Up and Installing
Factory Default Mode
The operating Firmware and configuration for the 833IS is downloaded to the Server
from the Manager, or optionally via TFTP and Telnet. Before this occurs, the 833IS
is in Factory Default mode, or simply Factory mode. In Factory mode, you use the
Front Panel to configure any parameters needed for the initial download connection.
Factory mode also provides statuses on the Front Panel to help diagnose
communication problems with the initial download connection. Front Panel
operation in this mode is detailed in "Factory Default Mode" on page 235.
Once the 833IS has Firmware and is fully configured, the unit is in Normal mode.
The unit can be restored to Factory mode from the Manager (“Configure Menu” on
page 53) or Front Panel (“Control” on page 224).
Attaching the LAN Cable
You will need a LAN cable to attach the 833IS to the network connection.
Ethernet You will need the appropriate cable to attach the 833IS to the Ethernet:
■
10Base-T: UTP, Category 3, 4 or 5
■
100Base-TX: Category 5 UTP or Type 1 STP
For a complete discussion on Ethernet cable requirements, see “Cable Planning and
Requirements” on page 14.
To attach the cable:
Perle 833IS User Guide 29
Page 46
Attaching the LAN Cable
1. Ensure that the 833IS is powered off.
10 Base-T/
100 Base-TX
▲
Ethernet/LAN Cable Connection
No configuration is needed for the Ethernet physical port. The cable is automatically
sensed.
2. Attach the cable as shown.
3. Power on the 833IS.
Token Ring If you are attaching the 833IS to a Token Ring network, you will need either:
■
A UTP cable (Type 3 wiring), or
■
A STP (Shielded Twisted Pair) adapter cable (DB9 to either Type 1 or Type 6
Token Ring wiring).
To attach the cable:
1. Ensure that the 833IS is powered off.
2. Attach the cable as shown:
30 Perle 833IS User Guide
Page 47
No configuration is needed for the Token Ring physical port. The cable is
automatically sensed.
▲ Token Ring/LAN Cable Connection
3. Power on the 833IS.
Setting up the 833IS LAN Connection
This step sets the parameters needed for the initial download configuration. During
installation, a LAN connection is used to talk to the 833IS. Once fully configured,
you can manage the 833IS across the LAN or from a Dial-in connection.
The Manager communicates with the 833IS by either IP or IPX protocols. There is
no difference in the Manager's capability in either environment. You may choose
whatever protocol is most appropriate for your network or set up the 833IS to
support both IPX and IP.
If you are using the Cisco mode setup procedure, follow the steps for an IP
connection. IPX is not supported for the Cisco mode setup.
The 833IS can be connected to the LAN via an Ethernet or Token Ring connection
depending on the specific system card purchased with the unit.
If your unit is equipped with a Token Ring interface, you must set the interface speed
using the front panel. The valid options are 4 or 16Mbps. (see page 33)
Chapter 3: Setting Up and Installing
Perle 833IS User Guide 31
Page 48
Setting up the 833IS LAN Connection
IPX Connection to the Manager
IP Connection to the Manager
No configuration is required for the Manager to communicate with a 833IS using
IPX. By listening to the traffic on the LAN, the 833IS learns about all the networks
that it can reach. It automatically discovers the IPX network numbers for the
networks and all supported frame types on the network.
IP networks require devices to be configured with unique addresses. Depending on
network topology, other parameters may have to be set. Most organizations have a
department or individual responsible for IP address management. Consult with them
to get the correct values.
If there is a router between the 833IS and the management connection, the 833IS
will need to know the address of this router.
The 833IS requires the following IP parameters be established:
IP Address
This address uniquely identifies the unit to the IP network. The 833IS provides the
following ways of acquiring this IP address.
■
You can configure an IP address from the Front Panel.
■
If you are managing your network IP addresses on either a BOOTP (Boot
Protocol) or RARP (Reverse Address Resolution Protocol) server, you can set
the IP address there. The 833IS attempts to acquire the IP address from a BOOTP
or RARP server by default. You will need the MAC address of the 833IS to do
this. This address can be obtained from the Front Panel.
If you do not configure an IP address and do not get the address from an Address
server, the 833IS will be unable to communicate with the manager using the IP
protocol.
This IP address will need to be explicitly defined in the Manager as detailed in
"Using IP" on page 47.
IP Subnet Mask
An IP network can be partitioned into subnetworks, or subnets. For IP networks on a
single LAN segment, there are likely no subnets defined. If you have a larger IP
network with IP routers, you likely have subnets defined.
If your IP network has not been partitioned, the IP subnet mask will default to the
correct value. If you have set up subnets in your IP network, set the mask as
instructed by your IP Network Administrator.
32 Perle 833IS User Guide
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Chapter 3: Setting Up and Installing
IP Default Router Address
If the IP network path to the Management Connection passes through an IP router
(gateway), enter the IP address of the router that is on the same LAN segment as the
833IS and is responsible for forwarding the IP packets to the network to which the
Management PC is connected.
Set up the basic parameters
Using the
Front Panel
The LAN cable should not be connected to the 833IS at this time. Power up the
833IS by turning on the power switch at the rear . The power LED should be lit.
The Front Panel will display:
Perle 833IS
After 5 seconds, the display will change to:
No Manager
This indicates that the 833IS is not communicating with a Manager.
When the 833IS is received from the factory there is no configuration within the
unit. The Front Panel is in "Factory mode", and lets you:
■
Set the parameters needed for communication with the Management PC
■
Monitor the 833IS's operation on the network to verify correct co nfiguration and
provides information to diagnose network problems.
You navigate through the Front Panel screens as follows:
Left , Right Keys
Selects a menu.
Up , Down Keys
View entries within a menu.
Enter K ey
If an item can be edited, enables the item to be edited.
ESC
Return to the previous screen.
Perle 833IS User Guide 33
Page 50
Setting up the 833IS LAN Connection
When editing a field, the keys behave as follows:
Left , Right Keys
Selects a menu. Position the cursor to the correct editing position.
Up , Down Keys
View selections within a menu or change values at the cursor position.
Enter Key
Accept changes and exit edit mode.
SC
Key
E
Discard changes and exit edit mode.
To configure the basic parameters:
Press
Manager Setup
Press
IP Address
If you wish to configure an IP address, enter the value here.
Do not enter an address if you are:
■
Using an IPX connection with the Manager.
■
Using an address server to acquire the IP address.
To enter an IP address, press Enter to go to Edit mode.
IP Address
233.233.233.011
Use
to select the digit to change. Use to change the digit.
When complete, press Enter to accept the new address and exit Edit mode. If you
wish to discard your changes, press Esc.
34 Perle 833IS User Guide
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Chapter 3: Setting Up and Installing
Press
IP Subnet Mask
255.255.255.000
Enter the IP subnet mask if required. The IP subnet mask will display none if none
has been configured. When none is displayed, the 833IS will use the default subnet
for the network class (i.e. for a Class C IP address, the IP subnet mask of
255.255.255.0 will be used).
Press
IP DefaultRouter
000.000.000.000
Enter the IP address of the default router if required.
Press
LAN Speed
Auto Detect
Set the value to match your LAN speed, set to 4 or 16 Mbps for Token Ring or set to
Auto, 10 or 100 Mbps for Ethernet.
Press
Port
RJ45
If you have an Ethernet interface on the card installed in slot 1, this panel may be
displayed.
Some versions of the 833IS contain a BNC Ethernet interface in addition to the RJ45
interface. For these units, you can use this panel to override the auto port detect
feature of the 833IS. Once set, the 833IS will no longer try to auto detect this port,
even after a restart of the unit. The only way to re-enable the auto detect feature is
via this menu item.
Set the value to the desired port (RJ45, BNC, or Auto Detect).
Perle 833IS User Guide 35
Page 52
Setting up the 833IS LAN Connection
Press
Save Config
If you wish to save your configuration to NVRAM then press Enter.
Save Config
Confirm
Press Enter again to confirm the saving of this configuration.
This configuration takes affect immediately and does not require an IPL of the
833IS.
Note: if the 833IS is powered off before the 833IS Firmware is downloaded this
manager setup configuration will have to be repeated.
If you are using an IP address server, determine the MAC address of the 833IS by
doing the following:
Press the key until you see this front panel:
Manager Setup
Press
Status
Press
MAC Address
020000044444
Provide this address to your IP Network Administrator.
Configuration for the Manager is now complete.
36 Perle 833IS User Guide
Page 53
Verifying C onnection
Chapter 3: Setting Up and Installing
On the LAN card, there is a Link LED which flashes to indicate network activity. If
this LED does not flash, check the physical cabling between the 833IS LAN adap ter
and the Hub or MAU (Multistation Access Unit).
The Front Panel provides status information that allows you determine whether the
833IS basic configuration is correct. The menu structure for the Front Panel in
Factory mode is shown in the diagram below.
Manager
Status
Manager
Setup
Status
IP Address
IP Subnet Mask
IP Router Addr
LAN Speed
†
Port
Save Config
Front Panel Factory Mode
†
Can be configured only when the unit includes Ethernet interface.
▲
Status
LAN
MAC Address
Port
Speed
LAN Frames
Rx
LAN Frames
Tx
Overruns
Status
IP
IP Frames Rx
IP Frames Tx
# RIP Entries
Address Found
By
IP Address
IP Subnet Mask
Status
IPX
IPX Frames Rx
IPX Frames Tx
# RIP Entries
# SAP Entries
Status Fields are listed in the following section. A complete description of Front
Panel Factory Mode is found in “Factory Default Mode” on page 235, and “Factory
Default Mode” on page 237.
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Verifying Connection
Manager Status Displays one of the following messages:
No Manager
Displayed if there is no Manager connected to the 833IS.
Manager IP/IPX
Displayed if the Manager is connected to the 833IS and which protocol is used for
communication
Ping #
IP address
If the 833IS receives an IP ping command in Factory Default mode, this message
will display the address of the device that sent the ping command. The count (#) will
increment for each ping received. If you experience difficulty in communicating
with the 833IS from the Manager or Telnet/FTP, you can send a ping command from
a device and verify that the 833IS is receiving it.
LAN Status MAC Address
Displays the burned in MAC address of the 833IS LAN adapter.
Port
Only displayed for an Ethernet interface. Displays the physical port being used to
communicate to the hub. Valid options are: RJ45, BNC.
The BNC option is valid only for versions of the 833IS that contain a BNC port.
Speed
Display the operating speed of the interface. For Token Ring the valid options are
4Mbps or 16Mbps. For Ethernet, the valid options are 10Mpbs or 100Mpbs.
LAN Frames RX
Displays the number of frames received by the 833IS LAN adapter. This should
increment as the unit receives broadcast messages from the network.
LAN Frames TX
Displays the number of frames transmitted by the 833IS LAN adapter. This should
increment as the unit responds to the broadcast messages from the network.
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Overruns
Displays the number of frames that were discarded by the 833IS LAN adapter
because of a receive overrun state. This condition indicates that the 833IS has
received such a large burst of traffic that it is temporarily out of free internal
resources. This number should be zero, or very small in proportion to the LAN #
frames RX. If this number is large there is a problem on the existing network that is
causing excessive broadcasts to be sent.
IP Status IP Frames RX
Displays the number of IP frames received by the 833IS. This should increment on
an IP network as the unit receives IP broadcasts from the network. If this remains at
0, there is likely a problem with the configured settings or you are not running IP
broadcasts (for example, RIPs) on your network.
IP Frames TX
Displays the number of IP frames transmitted by the 833IS. This should increment as
the unit generates and responds to network IP broadcast messages.
# RIP (Routing Information Protocol) Entries
This number will be non-zero if the 833IS has received RIP broadcasts from other
subnetworks.
Address Found by
Displays what mechanism was used to acquire the 833IS IP address. The value will
be BOOTP, RARP, Configured, or None. If None is displayed, it indicates that the
833IS could not acquire an IP address or the IP protocol is not used. If you were
using an Address server and Default is displayed, check the setup of the Address
server.
Chapter 3: Setting Up and Installing
IP Address
Displays the IP address used by the 833IS.
IP Subnet Mask
Displays the configured IP subnet mask.
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Verifying Connection
IPX Status IPX Frames RX
Displays the number of IPX frames received by the 833IS. This should increment on
an IPX network as the unit receives IPX broadcasts from the network. If this remains
at 0, there is likely a problem with the configured settings, or you are not running
IPX on your network. The Manager will not connect using IPX unless the 833IS
receives IPX broadcast messages.
IPX Frames TX
Displays the number of IPX frames transmitted by the 833IS. This should increment
as the unit generates and responds to network IPX broadcast messages.
# RIP Entries
Displays the number of entries within the 833IS's IPX RIP table. There will be one
RIP entry for each IPX router detected.
Note that a Novell file server defines an "internal" network within the server itself,
so there will be a RIP entry for each Novell file server. If the number of RIP entries
is 0, no routes or file servers can be seen by the 833IS.
# SAP (Service Advertising Protocol) Entries
Displays the number of entries within the 833IS's IPX SAP table. There will be one
SAP entry for each service advertised. If the number of SAP entries is 0, no servers
can be seen by the 833IS.
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Chapter 3: Setting Up and Installing
Configuring the 833IS
Using the Manager Refer to Section 2: "Configuring the 833IS" for detailed instructions on the
configuration process.
During this configuration process, you will:
■
Connect the Manager with the 833IS. See “Chapter 4: Using the Perle 833IS
Manager” .
■
Download the 833IS System software.
■
Set up the parameters for the interfaces on the cards installed in your system. See
“Chapter 6: Configuring the interfaces” .
■
Configure the network parameters for the protocols that your remote users will
use. See “Chapter 7: Configuring the Protocols” .
■
Set up the type of security that you wish to use to control remote access to your
network. See “Security” on page 169.
■
If you select "User Database" as your method of security, add users to the 833IS's
user database and set their access rights and capabilities. See “Chapter 8:
Configuring the User Database” on page 135.
■
Download the configuration to the 833IS. See “Downloading” on page 69. Th is
download will cause the Front Panel operation to change from Factory mode to
Normal mode.
In order to minimize the amount of configuration, defaults are provided that work for
most installations. The 833IS Manager also provides a great deal of flexibility to
meet the needs of special network requirements. However, most sites will not
require these advanced capabilities.
You can take advantage of the Group features to allocate different lines and services
to different groups of people. (See “Group Settings” on page 182). However, to
simplify installation, it is recommended that Groups be set up after basic installation
is complete and operation verified.
Using Cisco Mode For information on Cisco mode installation and operation, please refer to "Appendix
5: Cisco Configuration Mode ". This mode is intended only for advanced users
previously trained on the operation of Cisco equipment.
Even if you are planning to use the Cisco mode for day to day operations, you may
wish to use the Manager for initial configuration. The GUI Manager makes it very
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Configuring the 833IS
easy to create a successful initial configuration. This configuration can then be
modified using the Cisco style commands via Telnet.
Attaching to the Telephone Network
What's next? At this point, installation is complete. Proceed to Chapter 4 for instructions on
You will need the appropriate cable to attach the 833IS to the telephone network.
The ISDN BRI interface uses an RJ-45 connector. The required telephone network
cables are shipped with your 833IS unit.
1. Ensure that the 833IS is powered down.
2. Attach the cable between the ISDN BRI interface port and the line termination
point. For a U interface, this will be the LT (Line Termination) point. For an S/
T interface, this will be a NT (Network Termination) point.
loading Firmware and "Section 2: Configuration" for instructions on configuring the
833IS, You can now verify that remote users can dial into the 833IS and access the
services. Also, you can install Perle Dial-Out software on LAN PCs, and verify that
the Dial-Out is functioning correctly.
If you are using Perle Remote Access Client software, please see the Perle Remote
User’s Guide for details on software installation and operation.
If you are using Perle Dial-Out software, please see the Perle Dial-Out User’s Guide
for details on software installation and operation.
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Overview
Chapter 4: Using the Perle 833IS Manager
About Using the Manager
This chapter describes how to install and use the 833IS Manager program.
You will read about:
■
Overview
■
System Requirements for the Manager
■
Installing the Manager software
■
Connecting to the Server
■
Manager Main screen
■
Loading Firmware
The 833IS Manager is a 32 bit Micro soft Windows application tha t configures,
monitors and manages 833IS Servers. The Manager performs the following
functions:
■
Downloads Firmware to an 833IS.
■
Creates Configuration Files to be downloaded to an 833IS.
■
Will upload a configuration file from an 833IS. This uploaded file can be
modified, saved on the Manager PC, or downloaded to another 833IS.
■
Displays Statistics for an 833IS.
■
Displays the Event Log of an 833IS.
These functions can be performed for all 833IS Servers that have valid network
connections to the Manager. The network connection betwee n the Server and
Manager is done via IP or IPX protocols and is often referred to as an "in-band"
connection. Note that the Manager can connect either from the 833IS LAN
connection, or dialed in from the WAN.
The Manager is not supported under Windows NT Server. It is fully supported under
Windows NT Workstation.
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System Requirements
System Requirements
The minimum PC requirements for the 833IS Manager software are:
■
Hard drive with at least 4 MB free storage space.
■
Windows 95 or 98, or
■
Windows NT 4.0 workstation, or
■
Windows 2000
■
Windows compatible mouse.
LAN Connection The Manager software requires IP or IPX network facilities to be available on the
Manager PC.
■
For an IP connection, a working IP connection to the LAN is required. IP is built
into Windows.
■
For an IPX connection, a working IPX connection to the LAN is required. The
833IS Manager works with Microsoft Windows IPX stacks.
WAN Connection For a dial up connection, you require:
■
Dial Up Client.
■
Dial Up (Modem or ISDN) interface.
■
If external interface, serial port and modem cable.
■
Connection to phone network.
Dial-Up Networking functionality must be provided on the Manager PC if you are
connecting via the W AN. The following Dial-Up Clients have been approved for use
with Manager:
■
Microsoft Windows 95/Windows 98 Dial-Up Networking Client.
■
Microsoft Windows NT Version 4.0 Dial-Up Client.
■
Microsoft Windows 2000 Dial-Up Client.
A dial up interface is also required. This can be an analog modem or an ISDN Basic
Rate Interface. These are available as both internal (a card in the PC) or external
interfaces.
If you are using an external interface, you require an unused serial (COM) port on the
Manager PC. A buffered serial port (for example, one that uses a 16550 UART) is
strongly recommended. An unbuffered serial port supports a lower maximum baud
rate than a buffered port. Serial ports on older devices are usually not buffered. You
will also require a serial cable to connect the interface to the serial port.
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Installing the Manager Software
To install the 833IS Manager software, follow these steps:
1. Start Microsoft Windows.
2. Click the Start button.
3. Click Run.
4. Type D:\RAS Manager\Setup where D: is the diskette drive letter.
5. Press Enter.
6. To complete installation, follow the prompts that appear o n the screen.
Chapter 4: Using the Perle 833IS Manager
Setting up for Connection
You can connect to the Manager via IP or IPX protocols. If you are connecting the
Manager for the first time, you must connect via the LAN. This is because the Dial
in ports are not yet configured.
IPX Connection No configuration is required for the Manager to communicate with a 833IS using
IPX. By listening to the traffic on the LAN, the 833IS learns about all the networks
that it can reach. It automatically discovers the IPX network numbers and all
supported frame types on the network.
IP Connection IP networks require devices to be configured with unique addresses. Depending on
network topology, other parameters may have to be set. For an initial connection , you
must set these parameters from the Front Panel. See “Set up the basic parameters” on
page 33.
If the 833IS is on the same physical LAN segment as the Manager, you need only
configure the IP address.
Most organizations have a department or individual responsible for IP address
management. You should consult with them to get the correct values. The 833IS
requires the following IP parameters to be established:
IP Address
This is the address that uniquely identifies the unit to the IP network. The 833IS
supports a number of ways of acquiring this IP address:
■
If you are managing your network IP addresses on either a BOOTP or RARP
server, you can set the IP address there. You will need the MAC address of the
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Installing the Manager Software
833IS to do this. The MAC address can be obtained from the Front Panel.
■
You can configure an IP address from the Front Panel.
IP Subnet Mask
An IP network can be partitioned into subnetworks, or subnets. For IP networks on a
single LAN segment, there are likely no subnets defined. A larger IP network with IP
routers will likely have subnets defined.
If your IP network has not been partitioned, the IP subnet mask will default to the
correct value. If you have set up subnets in your IP network, set the mask as defined
by the IP Network Administrator.
IP Default Router Address
If the IP network path to the Manager passes through an IP router, enter the IP
address of the router that is on the same LAN segment as the 833IS.
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Chapter 4: Using the Perle 833IS Manager
Connecting to the Server
Using IPX To connect to the 833IS via IPX, start the Manager. The Manager will automatically
search for all 833IS Servers on the network.
Using IP The IP address of the 833IS needs to be defined to the Manager . To do this, perform
the following steps:
1. Start the Manager. The following screen will be displayed:
2. From the Server List, click on Add IP Server .
3. The Add IP Server screen will display. Enter the name of the Server in the
Server Name field.
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Connecting to the Server
4. Enter the IP address of the Server in the IP Address field.
5. Click on Add.
The 833IS is now defined to the Manager. When th e Manager connects via IP, it will
check for the defined Servers.
If you are using Domain Name Servers (DNS) on the Manager PC, you can enter the
name of the 833IS. The Manager will resolve this name to an IP Address.
Troubleshooting The 833IS will appear in the Server list if the 833IS is correctly c onnected. See
“Completing the Connection” on page 49 for details.
If the 833IS does not appear in the Server List:
■
The link LED on the Ethernet or Token Ring card will flash if the physical
connection is OK. If this does not flash, check the 833IS LAN cable and the
connection to the Ethernet hub or Token Ring MAU.
■
Verify your client protocol configuration. If your PC can see other file and print
servers on the network, the protocol configuration is likely OK.
■
If you are connecting via IP and must pass through one or more routers to
communicate with the server, verify that a Gateway address has been configured
on the PC’s LAN adapter. This Gateway address should be the address of the
router that is on the same LAN segment as the Management PC.
Dial-In Connection
To establish a Dial-In Connection:
1. Install the Manager on your PC.
2. Using your Dial-up Client, set up a dial-up Network connection:
■
Enable either IP or IPX.
■
If you are using an IP connection, your client requires an IP address. Most
clients provide the option to configure the IP address in the Client, or use an
IP address supplied by the Server. If you have disabled "Allow client
specified IP addresses" in the 833IS configuration, set the IP address
supplied by the Server. See “Allow Client Specified IP Addresses” on page
96.
■
Use the highest baud rate supported by your modem and serial port.
3. Set up your modem or ISDN interface.
4. Start up the Dial-up session. Enter the User ID and Password for the Server.
The dial-up connect sequence should start.
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Chapter 4: Using the Perle 833IS Manager
5. Once the Dial-up session is connected, start the 833IS Manager.
Completing the Connection
When the 833IS Manager connects to the network, it automatically locates all 833IS
IPX Servers and all defined 833IS IP servers on the network and displays them in the
Server List window.
To complete the connection to a server:
1. Highlight the Server that you wish to connect to and click Connect. The Log
On dialog box will appear. If you are connected by IP and the Server does not
appear in the list, you may need to define it to the Manager. See "Using IP" on
page 47.
2. Enter the User ID, Password and Server Password if configured for the
selected Server and click OK.
The default User ID for an unconfigured 833IS is “superusr”, with no password.
The User ID is case sensitive.
This User ID and password is valid for an unconfigured 833IS only. You will be
required to set up a User ID with Administration privileges or configure a server
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Connecting to the Server
password when you configure the Server. This will not be required if you select
“RADIUS” as your security method.
3. If the User ID and Password are valid, then the Manager main screen is
4. If this is the first time that this 833IS is connecting to the Manager y ou will have
Only one Manager can be connected to a Server at a time.
The Manager is not supported under Windows NT Server. It is fully supported under
Windows NT Workstation.
displayed.
to download Firmware to the 833IS. If the 833IS has Firmware, the Manager
checks the Firmware level. If the Firmware is at an older revision level, you will
be prompted to update the Firmware. See “Loading Firmware” on page 58.
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Using the Manager Main Screen
The Perle 833IS main screen contains menus and the following tools and windows:
Menu Bar
Contains menus that are used to control the Manager and configure Perle 833IS
servers. The Menu bar contains the following menus—File; View; Configure;
Statistics; Event Log; Window; and Help.
Chapter 4: Using the Perle 833IS Manager
Menu Bar
Tool Bar
Status Bar
Tool Bar
A quick way to use the main functions of Perle 833IS. Each function is represented
by a button.
Status Bar
Gives information about menus and menu items when they are selected, and about
the status of some keys on the keyboard.
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Using the Manager Main Screen
Menu Bar The menu bar contains all of the menus available when running the Manager. Each
menu contains a list of options that drop down from the Menu title. Some of the
menu items are only active when a configuration file is open.
File Menu The following options appear under the File menu:
New
Create a new configuration.
Open
Open an existing configuration.
Close
Close the selected configuration file.
Server List
Show all Perle 833IS servers found.
Save
Save the currently selected configuration file.
Save As
Save the currently selected configuration file as a new file.
Print
Print the currently selected configuration file.
Print Preview
Display the currently selected configuration file as it would be printed.
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Chapter 4: Using the Perle 833IS Manager
Print Setup
Select a different printer or change the printer setup.
Recent File List
The most recent files that were opened are listed here. Select a file from the list to
open that file.
Exit
Quit Perle 833IS Manager. If unsaved changes have been made to an y files, you will
be prompted to save or cancel the changes.
View Menu The following options appear under the View menu:
Tool Bar
Toggles the tool bar off and on.
Status Bar
Toggles the status bar of f and on.
Configure
Menu
The Configure menu is enabled when the Manager is connected to an 833IS server.
The following options appear under the Configure menu:
Get Configuration
Upload the configuration from the connected server and display it in the
Configuration File window .
Download Configuration
Download a configuration file to the Perle 833IS.
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Using the Manager Main Screen
Reset the Perle 833IS
Reset the Perle 833IS. Any sessions handled by the Server will be terminated.
Set Date and Time
Set the system date and time on the Perle 833IS.
Set Lock Front Panel
Enables/Disables the Front Panel Access Lock. If enabled, the password must be
entered at the Front Panel to gain access.
Download Firmware
Download a new version of operating code (Firmware) to the Perle 833IS.
Set to Factory Mode
Delete the current configuration and sets the server to Factory Default Mode.
Statistics This option is available on the Statistics menu:
Get Statistics
Display the System Statistics window. The System Statistics window gives
information about the Perle 833IS to which the Manager is con nected.
Event Log The following options appear under the Event Log menu:
Get Event Log
This will get the event log file from the connected Perle 833IS and display the data
in a scrollable window. The columns in the table are date, time, event and user name
if applicable.
Change Log Filter
This will lets the user select any of the event types recorded by the 833IS. Only those
events will be recorded.
Clear Event Log
This will clear all the data from the connected server’s log file.
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Chapter 4: Using the Perle 833IS Manager
PPP Debug
This popup menu displays the following PPP Debug options. Enabling any of the
following options, displays PPP level information in the Event Log for each dial-in
connection.
Authentication
Displays all PPP authentication packets in the Event Log
Negotiation
Displays PPP packets that are transmitted and received during PPP startup(i.e. LCP
and NCP options) in the Event Log.
MP
Displays Multilink PPP protocol messages in the Event Log.
CBCP
Displays Callback (CBCP) protocol message in the Event Log.
Packet
Displays in the Event Log all PPP packets being transmitted and received
Window
Menu
Error
Displays protocol errors and error statistics associated with PPP connection
negotiation and operation in the Event Log.
The following operations appear under the Windows menu:
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Using the Manager Main Screen
Cascade
Resize and overlap all open windows so that their title bars are visible.
Tile
Resize and arrange all windows across the work space with no overlap.
Arrange Icons
Applies only when at least one configuration window has been minimized, making it
into an icon. Choose this option to arrange all icons neatly, starting in the lower left
corner.
Open Window List
Lists the windows that are currently open. Select a window to make it active.
Help Menu The following options appear under the Help menu:
Index
Displays the Perle 833IS Manager Help index.
Using Help
Displays general information about using Win dows Help.
About Perle RAS Manager
Display the version number of the Perle RAS Manager program and a copyright
notice.
Tool Bar The tool bar provides point and click shortcuts to many of the most frequently used
menu commands.
New File
Create a new configuration file with default values.
Open File
Open an existing configuration file.
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Chapter 4: Using the Perle 833IS Manager
Save File
Save the currently selected configuration file.
Print
Print the current configuration information.
Server List
Display the list of Perle 833IS remote access servers. Select a server to make a
connection.
Get Configuration
Get the current configuration from the connected Perle 833IS.
Get Statistics
Get the Statistics data from the Perle 833IS and display it in the System Statistics
window.
Get Event Log
Get the event log from the Perle 833IS.
Off-Line Configuration
Help
Display the Perle 833IS Manager Help Index.
The Manager can create or edit a configuration without being attached to a Server. If
you wish to do this, click the Cancel button on the Server List Window and select
either New or Open from the Tool Bar.
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Loading Firmware
Loading Firmware
Firmware is the basic operating code of a 833IS. A new 833IS must have Firmware
downloaded before it is fully functional. This Firmware is shipped with the
Installation disks.
Download via Manager
If you wish to install a new version of Firmware in your 833IS, you can download
the Firmware from the Manager. You will be prompted to update your Firmware
when you connect to a Server under these conditions:
■
If the Manager detects that there is no Firmware.
■
If the existing Firmware is at an older revision level.
Note that you can choose not to update the Firmware if the current Firmware meets
your requirements.
The Firmware upgrade must first be installed on the PC on which you are running
the Manager. Follow the instructions included with the Firmware upgrade to install
the Firmware on the PC.
The new Firmware will not take effect until the 833IS is restarted.
To download Firmware:
1. Using the 833IS Manager, connect to the 833IS that you wish to download.
2. If the Manager detects that the Firmware download should be done, a dialog box
will appear:
Click OK to continue, Cancel to cancel the download.
You can also start a download by selecting Download Firmware from the
Configure Menu.
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Chapter 4: Using the Perle 833IS Manager
3. A window box will appear displaying the Firmware version that you are about
to download. Confirm the download by clicking “OK”. The download will begin
and the TFTP Server window is disp layed indicating the progress of the
download.
4. After the download had completed, the Manager will display “Download
complete”. The following dialog box will appear:
5. For the Firmware to take effect, the 833IS must be restarted. When the Server
has completed its restart, it will appear in the Server List Window . If you choose
to restart the 833IS, any existing sessions will be abruptly terminated.
Note: After the firmware download is completed, you can download the
configuration before restarting the 833IS.
The download should not be interrupted. If the download does not complete, do not reset the
833IS. R e s ta r t t he Manager and downloa d the Firmware again.
If the 833IS is reset before the download completes, the target 833IS will revert to
Factory Default Mode.
Although you can download the Firmware from a Dial-In connected Manager, it is
strongly recommended that this be done from a LAN connected Manager.
Download via TF TP Firmware can be downloaded to the 833IS via TFTP. For details, please refer to
“Appendix 5: Cisco Configuration Mode”.
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Loading Firmware
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Section 2: Configuration
Chapter 5: Configuring the Perle 833IS
Chapter 6: Configuring the Interfaces
Chapter 7: Configuring the Protocols
Chapter 8: Configuring the User Database
Chapter 9: Configuring the Server
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62 Perle 833IS User Guide
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Chapter 5: Configuring the Perle 833IS
About Configuring the Perle 833IS
This chapter describes how to configure the 833IS. You will read about:
■
How the 833IS Works.
■
Configuration Overview.
■
Using Configuration Files.
■
Setting the Date and Time.
Ho w th e 833IS Wo r ks
The 833IS supports two main modes of operation - Dial-In and Dial-Out.
Dial-In Access The 833IS lets a user Dial-In with a PC from a remote location to gain access to a
LAN. To the remote user, the PC behaves as if it is directly connected to the LAN.
This type of connection is known as remote node.
▲
Dial-In Access
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How the 833IS Works
Remote users can access file servers, Email, Mainframes, application servers, or any
other server that is on the LAN.
Incoming Call
Handling
Client
Handling
When a call comes in on a channel of one of the BRI lines, the system identifies the
type of call as being either a digital or analog call. At this point, a check is made to
see if the resources required to handle the call are available. For example, a modem
is required if it is an analog call.
The System assigns the needed resources to the call. Resources are allocated on a
round robin basis to ensure that all resources are used equally . The resource does not
have to reside on the same physical card as the one on which the call came in. Once
the required resources have been identified, the call is accepted and is forwarded to
the appropriate resource. The calls are moved about in the system via a special bus
used for this purpose.
As an example, a call originating from a modem can come in on channel B2 of the
ISDN BRI line connected to the first port of the card in slot 1. This type of call will
require a modem. The system may locate an available modem on the card in slot 2.
The call would then be switched to this modem. All physical data would be sen t and
received over the BRI line connected to port 1 of the first card but internally, the data
would be handled by the modem on the second card. This flexibility allows the
833IS to allocate its available resources in an effective and ef ficient manner.
The Perle Server can support three types of clients. All can be supported
simultaneously by the Server.
Router Client
This client operates with the Server as a router. Perle Remote and Microsoft
Windows clients are examples of this type. They connect using their own remote
access capabilities. When communicating to the Perle Server, the client PC can be
set up to use either IPX, NetBEUI or IP protocol.
For messages originating from the client PC, the routing client will encapsulate the
IP, NetBEUI or IPX protocol in a PPP frame. The Server will remove the PPP
header, process the IP, NetBEUI or IPX header, and based on the addressing
information supplied at the protocol level, attach the appropriate MAC header. The
frame is then forwarded to the LAN.
For messages coming from the LAN and intended for a client PC, the Perle Server
will remove the MAC header, process the IP, NetBEUI or IPX headers and based on
the addressing information at the protocol level, forward the frame to the appropriate
client PC by encapsulating the message within a PPP frame.
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Bridge Client
This client operates with the Server as a bridge. The Perle Remote Client can operate
as a bridging client as well as a routing client.
The Client establishes a WAN connection to the Server. Once a connection has been
established with the PC Client, the Perle Server encapsulates LAN frames destined
for the PC in PPP. It then transmits them to the PC client software over the WAN
connection. The PC client strips off the PPP and delivers the frames to the NDIS or
ODI (Multilink Interface Driver - MLID) Client software which then deliver the
frames to a higher level protocol. In turn, higher level protocols on the PC deliver
frames to the Perle supplied NDIS or ODI (MLID) client software which
encapsulates them in PPP and transmits them to the Perle Server over the WAN
connection. The Server strips off the PPP and transmits the frame over the LAN
connection.
Apple Remote Access Client
The network protocol, AppleTalk, and the WAN protocol, Apple Rem ote Access
(ARA) are specific to the Apple network environment.
For messages originating from the Macintosh client, the routing client will
encapsulate the AppleTalk protocol in an ARA frame. The Server will remove the
ARA header, process the AppleTalk header, and based on the addressing
information supplied at the protocol level will attach the appropriate MAC header.
The frame is then forwarded to the LAN.
For messages coming from the LAN and intended for a Macintosh client, the Perle
Server will remove the MAC header, process the AppleTalk headers and based on
the addressing information at the protocol level, forward the frame to the appropriate
Macintosh client by encapsulating the message within an ARA frame.
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How the 833IS Works
Dial-Out Access With Perle Dial-Out Client software, LAN attached PCs can use the PerleD SP
Modem and lines of the 833IS as Dial-Out modems. To the PC application, the
PerleDSP Modem and line attached to the 833IS look like a modem connected to the
PC COM port. Most PC applications that require a modem are supported. With
appropriate software, users can connect to a BBS, Intern et provider, or any other
service accessible by the telephone network. When used with WinFax Pro, users can
send faxes from their PC.
The Dial-Out client communicates with the 833IS using either IP or IPX protocol.
When the Dial-Out client starts, he locates all 833IS servers on the network which
are available for Dial-Out. For each Server, a list of lines th at can be used for DialOut are displayed.
The 833IS works with the Dial-Out client to emulate an external modem connected
to a COM port at the PC. This is supported using the following interfaces:
DOS
■
INT14
■
Novell NASI/NACI
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Windows 3.x/95/98/NT, Windows 2000
■
Dial-Out will use the internal PerleDSP Modems of the 833IS and a channel of the
ISDN BRI line. Although there are significant differences between making a call on
an ISDN line and a standard phone line, the 833IS will make all the necessary
conversions. The application on the Dial-Out PC issues standard "AT" commands.
See “Appendix 2: AT Command Set” on page 241.
Configuration Overview
The 833IS is a very flexible Server and the Manager allows you to fully exploit this
potential. To simplify the configuration process, the Manager has been designed
with intelligent defaults that will meet the needs of the majority of installations.
These defaults are provided for most parameters that must be configu red. Any
configurations that you need or want to make must be made within a Configuration
File.
For all installations, you must configure:
■
■
■
■
■
■
Chapter 5: Configuring the Perle 833 IS
Windows Communication Interface (COM port redirection)
The Cards installed in your 833IS.
Server name.
Server password.
Server MAC address.
Date and time.
ISDN line parameters.
For all installations, you can optionally configure:
■
SNMP parameters.
■
Groups.
■
LAN-to-LAN connections.
For Dial-In, you must configure:
■
Parameters for the protocols that you will use.
■
User records.
■
Security parameters.
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Using Configuration Files
For Dial-Out, you must configure:
■
Dialout parameters.
■
Server IP or IPX parameters.
Using Configuration Files
The Configuration file contains all the system and user configurations for the 833IS.
Once a file has been created, it can be used to set the configuration for one Server or
as a base for any number of Servers.
Creating To create a new configuration file:
1. From the Manager File menu, select New.
2. The Configuration File window will appear.
If you are NOT currently connected to a server, the New Configuration window will
appear and prompt you to choose which server type you wish to configure.
Opening To open an existing configuration file:
1. From the Manager File menu, select Open.
2. Select the Configuration file from the file list and click "OK".
3. The Configuration File window will display the selected file.
Uploading To upload a configuration:
1. From the Manager File menu, select Server List.
2. The Server List window appears. Select an 833IS from the list.
3. The Log On dialog box appears. Enter a User ID, Password and Server
Password if configured, and click OK. If a Server Password is not configured
then the User must have administrative privileges to proceed.
The default administrative name for an unconfigured 833IS is: User ID: superusr,
no password and no server password.
4. From the Manager Configure menu, select Get Configuration. Or, click the
Get Configuration from the Server quick button.
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5. The configuration will be uploaded from the server. A TFTP dialog window will
be displayed indicating the upload process of the configuration file.
6. The Configuration File window will display the uploaded configuration file.
Saving The configuration file should be stored on the Manager PC for backup.
To save the configuration file:
1. From the Manager File menu, select Save.
■
If the configuration file already exists, the changes will be saved to the
existing file.
■
If the file is new, enter a file name for the new configuration, and click OK.
■
If you wish to create a copy of a configuration, from the Manager File menu,
select Save As.
Downloading The configuration file needs to be downloaded to the 833IS for the parameters to
take effect.
For system changes to take effect, the 833IS must be reset. If a system reset is done ,
all sessions will be terminated.
The only changes which do not require a system reset to take effect are changes to
the user data base. These can be downloaded at any time and will take immediately .
However, changes made to a user wh o is cu rrently c onnected to the server will only
take effect the next time the user attempts to connect. For example, if a user is
disabled in the configuration and is currently dialed in, the user will not be
disconnected.
To download a configuration:
1. Connect the Manager to the target 833IS.
2. Open the configuration file that you wish to download
3. From the Configure menu, select Download Configuration.
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Using Configuration Files
4. The Download Configuration dialog box appears. Click the radio button beside
5. Click the Download button. The TFTP server dialog window will be displayed
6. When the download is complete, the Reset dialog box will appear if the entire
7. At this point you will be prompted to Cancel or Reset.
one of the following options:
■
Entire Configuration: The entire configuration (system and user) will be
downloaded.
■
User List: The user list will be downloaded.
as the configuration is downloaded:
configuration was downloaded.
Configuration Main Window
On power up, the 833IS automatically detects which Feature cards are installed. If a
valid configuration has been defined for a Feature card, that card will be started.
The 833IS reports to the Manager which cards are installed, allowing you to
determine which cards require configuration. If you are not connected to the 833IS
that you are configuring (configuring off-line), you can add Feature cards to the
configuration.
A card does not have to be installed to be configured. If you plan on adding a Feature
card in the future, you can pre-configure it. This pre-configuration will hav e no
adverse effect. When you receive the card, install it and power up the unit. The preconfiguration will be used and the card will be operational.
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The Configuration Main Window is the main window for the configuration facility
of the Manager.
Server Name
The configured name of the Server. This name also appears in the Server List, and
the Front Panel of the 833IS.
Asset ID
The configured Asset ID of the Server. This can be used to display a tracking
identifier such as the serial number of the Server.
Card This area displays information about the type of cards in this 833IS. It also is used to
add and remove cards.
Type
The type of Feature Card installed in this slot.
Slot
The slot of the Feature Card.
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Using Configuration Files
Installed
Indicates whether the Feature Card is installed in this slot.
If the Manager is currently attached to the 833IS being configured, the Card list will
display all cards detected by the 833IS as well as any slots that have Feature card
configurations. If the Manager is off-line, the Card list will be based on Feature card
configurations only.
Available Cards
Used to add and remove Feature cards to the configuration.
Adding To add a new Feature Card to the Manager:
1. Click and release the Available Cards button to display a list of available cards
that can be added to the configuration.
2. Click and drag the Feature card you wish to configure over an "Empty" slot in
the Card area.
The card is now added. All interfaces associated with the new card will appear in the
interface window below.
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Removing To remove a Featu re Card from the Manager:
1. Click and drag the card you wish to remove over to the Available Cards area.
The card is now removed from the configuration.
Interface This area displays information about the Interfaces in this 833IS. It also is used to
select an Interface to configure.
Slot
The slot of the Interface.
Type
The type of Interface installed in this slot.
Edit
Edits the configuration of the currently selected Interface.
Please refer to Chapter 6 on page 75 for details on "Configuring the Interfaces".
Server
Provides settings for the entire server. See “Chapter 9: Configuring the Server” on
page 163.
Protocol
Access the protocol settings. See “Chapter 7: Configuring the Protocols” on page 89.
User
Access the configuration for the User Database. See “Chapter 8: Configuring the
User Database” on page 135.
Save
Saves the configuration.
Close
Closes the configuration file. If you have made changes, you will be asked if you
want to save them.
Help
Displays Help for this configuration window.
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Setting the Date and Time
Setting the Date and Time
The date and time is used to time stamp 833IS log messages.
To set the 833IS Server date and time:
1. From the Configure menu, select Set Date and Time. The following dialog box
appears:
2. Set the date and time, and click OK. The new date and time take effect
immediately.
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Overview
Chapter 6: Configuring the Interfaces
About Configuring the Interfaces
In this chapter, you will read about:
■
Overview of Interface Configuration
■
Interface selection screen
■
Configuring the Ethernet LAN interface
■
Configuring the Token Ring LAN interface
■
Configuring the ISDN BRI U interface
■
Configuring the ISDN BRI S/T interface
■
Configuring the PerleDSP Modem interface
The 833IS has been designed to provide a highly integrated platform for remote
access. Depending on your specific needs, the 833IS can support a variety of
specific interfaces. The following is a list of the interface currently supported by the
833IS product family. Please note that not all of the interfaces listed below will
necessarily be present on your 833IS unit.
LAN Interface
■
10 Mbps Ethernet via RJ-45 connector
■
100 Mbps Ethernet via RJ-45 connector
■
4 or 16 Mbps Token Ring via DB-15 (AUI) connector
■
4 or 16Mbps To ken Ring via RJ-45 connecto r
Line Interface
■
ISDN BRI, U-interface via RJ-45 connector
■
ISDN BRI, S/T-interface via RJ-45 connector
Modems
■
V.90 or K56flex modems with no external connector required
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Overview
For each of the above interfaces there is a default configuration available which
attempts to satisfy the common environment. Please check the configuration over to
ensure that it has been configured correctly for your specific environment.
Interface Selection Screen
The interface selection screen will display all interfaces present on each slot.
Editing To Edit an interface on the Manager:
1. In the Interface area, highlight the interface you wish to edit. Click Edit.
2. The configuration screen for the selected interface will appear.
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Configure the Ethernet LAN Interface
The Ethernet LAN interface configuration screen is as follows:
Server MAC Address
This specifies the MAC address used by the Ethernet interface for the server.
Use Burned In Address
The burned in MAC address was allocated from a range assigned to the 833IS. It is
guaranteed to be unique from all other burned in MAC addresses. In most
installations this address should be used.
Override MAC Address
If you wish to explicitly assign the MAC address, select Override MAC address and
enter the address in the field below. The address format is 12 characters hex. This
address will be restricted by the Manager to a Locally Administered Ethernet
address. This address has bit 0 of the most significant byte set to 0 and bit 1 of the
most significant byte set to 1. For example, addresses starting with 02, 06, 0A, 0E,
12, 16... are legal.
Chapter 6: Configuring the Interfaces
Enable BCP/NetBEUI MAC Addre ss Pool
Certain protocols require that the 833IS emulate a LAN adapter and supply a MAC
address on behalf of the Dial-In Client. This option allows you to define a pool of 16
MAC addresses, starting at the Base MAC Address defined below.
If you are using NetBEUI, you must enable this pool. For more details, see “Using
NetBEUI” on page 133. If you are using BCP, the Client MAC address can be
obtained from the User record or the pool. See “Configuring the Bridge Function
(BCP)” on page 126 for more details.
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Configure the Token Ring LAN Interface
Base MAC Address
This is the base address for the MAC Address Pool. The address is a 12 hex digit
value that ends in 00. The legal values are 020000000000 to 02FFFFFFFF00 for
Ethernet. You can use the default provided from a special manufacturer's range.
However, all Perle 833IS units share this default range, so the value should be
changed if you are using multiple units on your network that have Enable BCP/
Netbeui MAC Address Pool enabled.
Configure the T oken Ring LAN Interface
The Token Ring LAN interface configuration screen is as follows:
Server MAC Address
This specifies the MAC address used by the Token Ring interface for the server.
Use Burned In Address
The burned in MAC address was allocated from a range assigned to the 833IS. It is
guaranteed to be unique from all other burned in MAC addresses. In most
installations this address should be used.
Override MAC Address
If you wish to explicitly assign the MAC address, select Override MAC address and
enter the address in the field below. The address format is 12 characters hex. This
address will be restricted by the Manager to a Locally Administered Token Ring
address. This address has bit 7 of the most significant byte set to 0 and bit 6 of the
most significant byte set to 1. For example, addresses starting with 40, 50, 60, 70, 41,
51... are legal.
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Enable BCP/NetBEUI MAC Addre ss Pool
Certain protocols require that the 833IS emulate a LAN adapter and supply a MAC
address on behalf of the Dial-In Client. This option allows you to define a pool of 16
MAC addresses, starting at the Base MAC Address defined below.
If you are using NetBEUI, you must enable this pool. For more details, see “Using
NetBEUI” on page 133. If you are using BCP, the Client MAC address can be
obtained from the User record or the pool. See “Configuring the Bridge Function
(BCP)” on page 126 for more details.
Base MAC Address
This is the base address for the MAC Address Pool. The address is a 12 hex digit
value that ends in 00. The legal values are 400 000000000 to 40FFFFFFFF00 for
Token Ring. You can use the default provided from a special manufacturer's range.
However, all Perle 833IS units share this default range, so the value should be
changed if you are using multiple units on your network that have Enable BCP/
Netbeui MAC Address Pool enabled.
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Configure the ISDN BRI Line Interface
Configure the ISDN BRI Line Interface
Overview An ISDN, BRI line is a digital transmission link with a capacity of 160Kbps. This
bandwidth is split up into 2*64Kbps “B” channels which carry user data and a
16Kbps “D” channel used to transfer control information for such tasks as setting up
and tearing down calls. From the user perspective, each “B” channel looks like an
individual phone line with its own phone number . Each “B” channel can carry either
pure digital data or digitized analog data. If the call originates from an IS DN type of
a device (eg. a Terminal Adapter), the B chan nel will contain pure digital data. If the
call originates from an analog device (eg. a modem), the B channel will contain a
digital representation of the analog data. The latter type of traffic will require a
digital modem to handle the data.
The ISDN interface is available in two types: A U interface and an S/T interface. To
find out which type of interface you have follow this procedure.
■
Look at the card name. This can be found on the back of the card or see “Feature
Cards” on page 25.
■
The first 3 letters should be BRI
■
The fourth letter is either a U or an S.
If the fourth letter of the card name is a U, this is a U interface ISDN card. If it is an
S, this is an S/T interface ISDN card .
The type of information which will be required for the line interface depends on the
Network provider you have selected and the type of ISDN interface they provide.
Different T elephone companies use dif ferent switches to handle the ISDN BRI lines
which in turn require different parameters to be set up. In general, your ISDN
provider should provide you with the information you will need to correctly
configure the line interface. Some of the fields on the screen may not be required for
your specific environment.
If you are unsure about any of the fields, ask your ISDN provider for the correct
value for the field in question. If your ISDN provided has no information on a
specific item, leave the field blank.
The 833IS needs to synchronize with the ISDN line. All BRI lines connected to an
833IS must be driven from the same clock. In most applications, the 833IS is
connected to the telco network, and all clocks from the telco are guaranteed to be
derived from the same clock. If you are connecting the 833IS to a PBX, ensure that
the PBX is providing the line clock.
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An S/T line can be ordered (or configured, if on a PBX) such that clocking is not
supplied unless a call is active on the S/T line. It is strongly recommended that at
least one S/T BRI line always provide line clock.
The 833IS will synchronize to the lowest number BRI line that provides clocking.
When clocking is lost, it will switch to an internal clock while it looks for another
BRI line providing clocking. Although this process is quick, calls on other BRI lines
that are active while this clock is resynchronizing could experience data errors.
A BRI line will be assigned a phone number per B channel. However, it is not safe
to assume that the phone number is tied to the channel. When a call comes in, it
signals on the D channel what B channel the call is on, and what phone number is
used. Thus it is possible to get a call on the first B channel from the second phone
number.
ISDN BRI U Interface Configuration
The ISDN BRI U interface configuration screen is as follows:
Network Protocol
Specifies the network protocol used by the carrier. These network protocols are
supported:
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Configure the ISDN BRI Line Interface
■
US NI-1
■
AT&T 5ESS
■
Northern Telecom DMS 100
SPID (Service Profile Identifiers)
The Service Profile Identifier is a string assigned to an interface or channel by the
service provider. The SPID configured on the 833IS is sent to the service provider at
start-up. This is used by the service provider to assign class of service to a channel.
Depending on the Service Provider you may be assigned 1 or 2 SPIDS. If your
Service Provider has only provided you with 1 SPID, leave the SPID2 field blank.
Directory Number1, Directory Number 2
To have the router verify a called-party number in the incoming setup message for
ISDN BRI calls, the directory numbers need to be configured. For the US-NI-1 and
DMS-100 switch types, both directory numbers must be set. For the 5ESS switch
type, you may need to set none, one, or both directory numbers depending on your
ISDN subscription. For the NET3 and NTT switch-types, all incoming calls will be
accepted if the directory numbers are not specified.
BRI/Channel
Indicates the interface number and channel number.
Disabled
Channel is disabled. Incoming calls on this channel will not be processed and this
channel will not be used for dial out or callback.
Used By Group
This is a display only field. This field will be checked if you have defined a group
that includes this channel. A channel assigned to a group has the dial in, dial out and
callback attributes defined by the group. For more information, see “Group Settings”
on page 182.
Dial-In
When checked, channel will accept dial in calls.
Dial-Out
When checked, channel is available for dial out calls.
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Callback
When checked, channel is available for callbacks.
Name
Name of the channel. This name is for reference only and will appear in the
following places:
■
833IS Manager Statistics
■
833IS Front Panel
Maximum length is 16 characters. The default name is automatically generated as
SxIFyz, where x = slot number, y = interface number and z = channel number.
ISDN BRI S/T Interface Configuration
The ISDN BRI S/T interface configuration screen is as follows:
Network Protocol
Specifies the network protocol used by the carrier. These network protocols are
supported:
■
US NI-1
■
AT&T 5ESS
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Configure the ISDN BRI Line Interface
■
Northern Telecom DMS 100
■
ETSI Net3 (Europe)
■
NTT INSnet64 (Japan)
TEI T opology
The Terminal Endpoint Identifier (TEI) can be configured to either:
■
Automatic - The Terminal Endpoint Identifier (TEI) is negotiated
automatically between the 833IS and the carrier.
■
Fixed - The Terminal Endpoint Identifier is constant whose value is between
0 and 63. This information is supplied by the carrier.
Directory Number1, Directory Number 2
To have the router verify a called-party number in the incoming setup message for
ISDN BRI calls, the directory numbers need to be configured. For the US-NI-1 and
DMS-100 switch types, both directory numbers must be set. For the 5ESS switch
type, you may need to set none, one, or both directory numbers depending on your
ISDN subscription. For the NET3 and NTT switch-types, all incoming calls will be
accepted if the directory numbers are not specified.
BRI/Channel
Indicates interface number and channel number.
Disabled
Channel is disabled. Incoming calls on this channel will not be processed and this
channel will not be used for dial out or callback.
Used By Group
This is a display only field. This field will be checked if you have defined a group
that includes this channel. A channel assigned to a group has the dial in, dial out and
callback attributes defined by the group. For more information, see “Group Settings”
on page 182.
Dial - In
When checked, channel will accept dial in calls.
Dial - Out
When checked, channel is available for dial out calls.
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