Perle Systems 5500174-11 User Manual

SPEED LE Serial Adaptors

User Guide

Part number: 5500174-11
Date: 8 March 2007

Navigating around this manual

Using this on-line manual. See page 5.

Fast Contents. See page 7.

Contents. See page 8.

Index. See page 58.

Page 1

Copyright statement
This document must not be reproduced in any way whatsoever, either printed or

electronically, without the consent of:
Perle Systems Limited

60 Renfrew Drive
Markham,
Ontario,
Canada
L3R 0E1

Perle reserves the right to make changes without further notice, to any products to improve
reliability, function or design.

JETSTREAM, JETSTREAM4000, JETSTREAM8500 and LANSTREAM2000 are trademarks
of Perle Systems Limited.

Microsoft, Windows 2000, XP, Server 2003, Vista, and Internet Explorer are trademarks of
Microsoft Corporation.

Netscape is a trademark of Netscape Communications Corporation.
Perle Systems Limited.

Page 2

FCC Note
The products described in this manual have been found to comply with the limits for a Class

A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions in this Guide, may
cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will be required
to correct the interference at his/her own expense.

EN 55022: 1998, Class A Note
Warning: This is a Cla ss A product. In a domestic envir onment this product may cause radio

interference in which case the user may be required to take adequate measures.
Caution: The products described in this manual are approved for co mmercial use only.

Page 3

SPEED LE Serial Adaptors
User Guide

About this manual

Purpose of this manual

This manual tells you how to install, configure and use the Perle SPEED LE serial adaptor
cards, cabling hardware, associated drivers and utilities.

Who this manual is for

This manual is aimed at users who want to add extra serial ports to their system using
SPEED LE serial adaptor cards. This manual requires a working knowledge of using
personal computers and associated operating systems, as well as experience in installing
host cards.

Warning
Dangerous voltages exist inside computer systems. Before

installing host cards in your system, turn off the power supply
and disconnect the power cord.

Purpose of this manual SPEED LE User Guide

Page 4

Using this on-line manual

The following is a brief guide to using this manual on-line.

Document navigation

This manual features document navigation hypertext buttons in the he ader are a as shown in
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You can also navigate around this manual by clicking on any cross reference or text in blue
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Note
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Using this on-line manual SPEED LE User Guide

Page 5

Revision history

Date Part number Description

December 2005 5500174-10 First issue of the SPEED LE user manual.
March 2007 5500174-11 Added instructions for a new Windows 2000/XP/Server 2003/Vista

installation process. There are now three Windows drivers to support 32-bit,
64-bit x64, and 64-bit Itanium operating systems/processors.

Page 6

SPEED LE Serial Adaptors
User Guide

Fast Contents

ABOUT THIS MANUAL ........................................................... 4

REVISION HISTORY ............................................................... 6

FAST CONTENTS .................................................................. 7

CONTENTS ........................................................................... 8

CHAPTER 1 INTRODUCTION .................................................. 11

CHAPTER 2 INSTALLING DRIVERS AND HOST CARDS .............. 14

CHAPTER 3 CABLING INFORMATION ...................................... 32

APPENDIX A: TROUBLESHOOTING ......................................... 51

APPENDIX B: CONTACTING PERLE ....................................... 54

INDEX .................................................................................. 58

Page 7

SPEED LE Serial Adaptors
User Guide

Contents

ABOUT THIS MANUAL ............................................................ 4

Purpose of this manual ..................................................................................4

Who this manual is for ...................................................................................4

Using this on-line manual ..............................................................................5

Document navigation................................................................................5

Hypertext jumps........................................................................................5

REVISION HISTORY ................................................................ 6

FAST CONTENTS................................................................... 7

CONTENTS............................................................................ 8

CHAPTER 1 INTRODUCTION 11

About the SPEED LE Serial Adaptor cards ...............................................12

Connection accessories ................................................................................13

CHAPTER 2 INSTALLING DRIVERS AND HOST CARDS 14

Before you start ...............................................................................................15

Downloading drivers from the Perle web site ...........................................16

Installing under Windows 2000/XP/Server 2003/Vista .............................17

General setup procedure for Windows 2000/XP/Server 2003/Vista......... 18

Installing device drivers and utilities onto your system.............................19

Adding additional cards and/or updating drivers.......................................21

Configuring serial ports.............................................................................22

Page 8

Installing under Linux .....................................................................................24

General installation procedure for Linux...................................................25

Installing Drivers onto your system...........................................................25

Install from Source RPM ................................................................................26

Install from Tar File ........................................................................................26

Creating devices for the attached ports....................................................27

Uninstalling the SPEED LE Driver for Linux .............................................27

Installing host cards and cable accessories .............................................28

Installing SPEED LE cards .......................................................................29

Installing cables and connector boxes......................................................30

Installing cables on SPEED1 LE, SPEED2 LE and SPEED4 LE cards ........ 30

Installing fan-out cables and connector boxes on SPEED4 LE HD and SPEED8 LE

HD cards .......................................................................................................30

Removing host cards .....................................................................................31

CHAPTER 3 CABLING INFORMATION 32

Definitions of Signals and Direction ............................................................33

DB9 back panel connectors and pinout....................................................34

Host card back panel connectors and pinouts .........................................35

RJ45 back panel connectors and pinout...................................................36

VHDCI-68 Ultra SCSI back panel connectors and pinout.........................37

Connector box and cable guide ...................................................................42

Connector box and cable pinouts ...............................................................43

RJ45 10-pin to DB25 converter.................................................................44

RJ45 10-pin to DB9 converter...................................................................45

RJ45 connector box..................................................................................46

DB25 connector box .................................................................................47

DB9 connector box ...................................................................................48

DB25 Fan-out cable..................................................................................49

DB9 Fan-out cable....................................................................................50

APPENDIX A: TROUBLESHOOTING 51

Windows 2000/XP/Server 2003/Vista ..........................................................52

General troubleshooting under Windows 2000/XP/Server 2003/Vista......53

Windows error messages .........................................................................53

Page 9

APPENDIX B: CONTACTING PERLE 54

Making a technical support query ...............................................................54

Who to contact..........................................................................................54

Information needed when making a query................................................55

Making a support query via the Perle web page.......................................56

Repair procedure ............................................................................................56

Feedback about this manual ........................................................................56

Perle support centres worldwide .................................................................57

INDEX ................................................................................... 58

Page 10

Chapter 1 Introduction

You need to read
this chapter if you
want to...

You need to read this chapter if you want an introduction to the SPEED LE serial adaptor
cards, driver software and utilities.

This chapter provides introductory information about the Perle SPEED LE serial adaptor
cards, driver software and configuration utilities.

This chapter includes the following sections;

• About the SPEED LE Serial Adaptor cards on page 12

• Connection accessories on page 13

Page 11

Chapter 1 Introduction

About the SPEED LE Serial Adaptor cards

The SPEED LE Serial Adaptor cards are multi-port cards which provide extra serial ports for
EIA-232, peripherals. These cards plug into your PC servers and provide 1,2, 4, or 8 high
speed ports suitable for remote access, data collection, point of sale or any other EIA-232,
applications.

You use the SPEED LE serial adaptor cards when you want a robust entry level solution for
the small office or point of sale applications. Typically you use SPEED LE serial adaptor
cards because you want to add extra serial ports to an existing computer system rather than
replacing it with the considerable cost that entails. Higher data rates and ESD protection in
the SPEED LE serial adaptor cards make it suitable for any modem or ISDN TA application.

Note
To use the SPEED LE serial adaptor cards you must first install the drivers supplied with

the card and then configure each card as required prior to mechanical installation. The
installation procedure varies for different operating systems. Please read
page 15 in Chapter 2 Installing drivers and host cards before commencing installation.

Before you start on

Page 12

Chapter 1 Introduction

Connection accessories

The connector box or cable required for the SPEED LE products you are using depends on
the number of ports and product type. For details see

Chapter 3 Cabling information

Page 13

Chapter 1 Introduction

Chapter 2 Installing drivers and host cards

You need to read
this chapter if you
want to...

You need to read this chapter if you want to install SPEED LE serial adaptor cards,
associated hardware and software.

This chapter provides information about installing and configuring SPEED LE serial adaptor
cards.

Note
Th e p r o c e d u r e f o r i n s t a l l i n g a n d c o n f i guri n g SPEED LE ser i a l a d a p tor c a r d s v a r i e s f o r

different operating systems. Please read
installation.

This chapter includes the following sections;

• Before you start on page 15

• Downloading drivers from the Perle web site on page 16

• Installing under Windows 2000/XP/Server 2003/Vista on page 17

• Installing under Linux on page 24

• Installing host cards and cable accessories on page 28

• Removing host cards on page 31.

Before you start on page 15 before commencing

Page 14

Chapter 2 Installing drivers and host cards

Before you start

Before you install your SPEED LE host cards and software, note that the procedure for
installing and configuring SPEED LE serial adaptor cards varies for different operating
systems.

To install under a particular operating system, please refer to one of the operating system
specific installation procedures listed below;

• Installing under Windows 2000/XP/Server 2003/Vista on page 17

• Installing under Linux on page 24

Page 15

Chapter 2 Installing drivers and host cards

Downloading drivers from the Perle web site

You can install the SPEED LE driver and utility software from the Perle web site. To do this
proceed as follows;

1. On your PC, start the Internet browser you want to use.

2. Within your Internet browser window, select the software directory using the following
URL;

http://www.perle.com/downloads

Note
In the event of any problems contact your System Administrator or

Internet Service provider for assistance.

3. Change to the software directory.
The software directory is now displayed.

4. Download the zip files in this directory to a suitable location on your PC for example, /tmp.

5. Uncompress the files using a suitable utility.

6. You can now install the driver software using the correct procedure for your operating
system. See

Before you start on page 15.

Page 16

Chapter 2 Installing drivers and host cards

Installing under Windows 2000/XP/Server 2003/Vista

This section describes how to install the SPEED LE driver software under Microsof t Windows
2000, XP, Server 2003, or Vista.

This section includes the following;

• General setup procedure for Windows 2000/XP/Server 2003/Vista on page 18

• Installing device drivers and utilities onto your system on page 19

• Adding additional cards and/or updating drivers on page 21

• Configuring serial ports on page 22.

Page 17

Chapter 2 Installing drivers and host cards

General setup procedure for Windows 2000/XP/Server 2003/Vista

The general procedure for installing SPEED LE cards under the Windows 2000, XP, Server
2003, or Vista operating systems is as follows;

1. Install any SPEED LE cards and cables or connector boxes you require into your system.
See

Installing host cards and cable accessories on page 28.

2. Install the SPEED LE device driver software. See Installing device drivers and utilities

onto your system on page 19.

3. If you add new SPEED LE cards, you should run Update Driver to make sure the new
cards have the latest driver. See
page 21.

4. If required, remove any host cards you want from your system. See Removing host

cards on page 31.

5. Using the Windows Device Manager, configure the serial ports you have added to the
system. See

Configuring serial ports on page 22.

Adding additional cards and/or updating drivers on

Page 18

Chapter 2 Installing drivers and host cards

Installing device drivers and utilities onto your system

To install or enable the SPEED LE device drivers on your system proceed as follows;

1. Turn on your PC and if required, log in.
If you have installed any new SPEED LE cards, a Found New Hardware message is

briefly shown followed by the Found New Hardware wizard as shown in the pictures.

2. In the Found New Hardware wizard click on the Cancel button.

3. Download the lastest SPEED LE driver zip file from the Perle website for your operating
system:

pserial-x86.zip for 32-bit Windows 2000, XP, Server 2003, or Vista operating system.
pserial-amd64.zip for 64-bit Windows XP, Server 2003, or Vista operating system.
pserial-ia64.zip for 64-bit Windows XP or Server 2003 operating system running on an

Itanium processor.

Page 19

Chapter 2 Installing drivers and host cards

4. Unzip the driver zip file to a local directory. We recommend that you use the
pserial-setup-<arch>.exe file, which will launch the installation wizard, to install the
SPEED LE driver.

5. Double-click the pserial-setup-<arch>.exe installation executable and follow the
installation wizard steps:

Page 20

Chapter 2 Installing drivers and host cards

6. During the installation, you may get a Windows Logo message. Click Continue Anyway
when these appear.

Note
If you are installing an unsigned dr iver , you may h ave to click through the Found New

Hardware wizard for every SPEED LE port on your system.

Your SPEED LE driver installation is now finished.

Adding additional cards and/or updating drivers

Whenever you add any additional SPEED LE hardware to your system, Windows might
install the latest digitally signed driver in it s databa se (depending on your Windows op erating
system and settings). To ensure you have the latest driver installed after you add new
hardware, you can either:

• Click Start > All Programs > Perle > Perle-Serial > Update Driver
or

• Reinstall the drivers as described in Installing device drivers and utilities onto your

system on page 19.

Page 21

Chapter 2 Installing drivers and host cards

Configuring serial ports

To configure SPEED LE serial ports under Windows 2000, XP, Server 2003, or Vist a proceed
as follows;

1. In the Windows desktop, click on the Start button and select Settings > Control Panel
The control panel window is now displayed.

2. In the Control Panel window, click on the System icon.
The System Properties tabbed window is now displayed.

3. In the System Properties window, click on the Hardware tab.
The hardware page is now displayed.

4. In the Hardware page, click on the Device Manager Button.
The Device Manager window is now displayed.

Page 22

Chapter 2 Installing drivers and host cards

5. In the Device Manager window, click on the Multiport serial adapters icon to display the
currently installed devices.

6. In the Device Manager window, double click on the device whose properties you want to
view or change

The device Properties tabbed window is now displayed.

7. In the device Properties window, click on the Port Settings tab to display the Port
Settings page.

8. In the Port Settings page, set the Port Number, Baud Rate and other configuration
parameters you require.

Page 23

Chapter 2 Installing drivers and host cards

Installing under Linux

This section tells you how to install host cards, software drivers and utilities under the Linux
operating system and includes the following;

• General installation procedure for Linux on page 25

• Installing Drivers onto your system on page 25

• Creating devices for the attached ports on page 27

Page 24

Chapter 2 Installing drivers and host cards

General installation procedure for Linux

The general procedure for installing and configuring host cards, driver software and
associated utilities for the Linux operating system is as follows:

1. Install any SPEED LE cards you require into your system. See Inst alling host cards and

cable accessories on page 28.

2. Install the SPEED LE Linux drivers onto your system using the procedures described in

Installing Drivers onto your system on page 25.

3. Create devices for the required ports using the procedures detailed in Creating devices

for the attached ports on page 27.

Your system can now use the SPEED LE serial adaptor cards you have installed.

Installing Drivers onto your system

SPEED LE cards installed on Linux machines use the perle-serial driver for Linux. The driver
supports the Linux kernel versions 2.4 an d 2.6. The kerne l header files are nee ded for kernel
and 2.4. For the 2.6 kernel, a configuration kernel source tree and a set of makefile rules
describing how the modules are built is required.

The driver is supplied in both source RPM package format and a compressed tar file. the
procedure for installation of each format is as follows:

Page 25

Chapter 2 Installing drivers and host cards

Install from Source RPM

1. Log in to the LINUX system as root user.

2. At the LINUX prompt, copy the supplied perle-serial-<version>-<release>.src.rpm file
onto your system in the /tmp directory.

3. Install the source rpm by typing the following command:

4. Build the binary RPM package for your system by entering the following commands:

5. Install the binary RPM which was just created. Enter the following commands:

Notes:

The <packages directory> path name in the following instructions will be different
depending on the LINUX distribution you have installed. ( i.e. Redhat will have a
“redhat” directory; Suse will have a “packages” directory)

The <rpm build command> will change depending on the version of the RPM utilities
installed. For newer versions (i.e. 4.2) , the <rpm build command> is “rpmbuild”. For
older versions use “rpm”.

rpm –ivh perle-serial-<version>-<release>.src.rpm

cd /usr/src/<packages directory>/SPECS
<rpm build command> -bb perle-serial-<version>.spec

Install from Tar File

cd /usr/src/<packages directory>/RPMS/<arch>
rpm –ivh perle-serial-<version>-<release>.<arch>.rpm

The <arch> value is the architecture of your LINUX machine such as “i386” or “alpha”.

1. Log in to the LINUX system as root user.

2. At the LINUX prompt, copy the supplied perle-serial .tgz file onto your system in the /tmp
directory.

3. Unpack the file using the command:

tar –xzvf perle-serial-<version>-<release>.tgz

4. Build and install the perle-serial software by entering the following commands

cd /tmp/perle-serial-<version>-<release>
./tar_install.sh

Page 26

Chapter 2 Installing drivers and host cards

Creating devices for the attached ports

After the SPEED LE cards and the new driver have been installed, terminal devices will need
to be created for the added ports. This can be done be using the ps_addports utility.

To use the ps_addports script, enter the following command:

ps_addports m n

where:

m is the first port device (starting at 0)
n is the last port device to add.

The port devices will be created in the /dev directory and will have the following format:

/dev/ttyPSnn
where nn is the 2 digit port number.
The perle-serial driver has been installed so that it will automatically be loaded the first time

an SPEED LE device is used. However, if more than one SPEED LE card has been installed
in the Linux machine, then the driver can be manually loaded to determine which terminal
device numbers have been assigned to each card.

To load the driver, enter the command:

modprobe perle-serial

Review the messages in the file /var/log/messages.
Once the port devices have been created, they m ay be used as st andar d LINUX seria l TTYs.

Uninstalling the SPEED LE Driver for Linux

To uninstall the driver enter the following command:

rpm -e perle-serial

Page 27

Chapter 2 Installing drivers and host cards

Installing host cards and cable accessories

This section describes the mechanical installation of the SPEED LE host cards and
associated connector boxes and cables for 1, 2, 4, and 8 ports and includes the following;

• Installing SPEED LE cards on page 29

• Installing cables and connector boxes on page 30

Page 28

Chapter 2 Installing drivers and host cards

Installing SPEED LE cards

This section describes the mechanical installation of SPEED LE cards.
To install an SPEED LE host card proceed as follows;

Note
The exact location of host card slots varies for different systems, for exact mechanical

details of your system, refer to your system documentation.

1. Turn off the power to your system and unplug the power cord.

2. Remove the system cover to expose the inside of the connector panel for host cards.

3. Insert the SPEED LE card you want to install into a vacant host PCI card slot and secure

in place as shown in the next picture.

Warning
Dangerous voltages exist inside computer systems. Before

installing host cards in your system, turn off the power supply
and unplug the power cord.

Caution
Full anti-static precau tions should be t aken when handling hos t

cards.

4. Repeat step 3. until you have installed all the SPEED LE cards you want.

5. Replace and secure the system cover.
Installation of SPEED LE cards is now complete.

Page 29

Chapter 2 Installing drivers and host cards

Installing cables and connector boxes

This section describes the mechanical installation of cables and connector boxes to the
SPEED LE host cards for 1, 2, 4, and 8 ports and includes the following;

• Installing cables on SPEED1 LE, SPEED2 LE and SPEED4 LE cards on page 30

• Installing fan-out cables and connector boxes on SPEED4 LE HD and SPEED8 LE

HD cards on page 30

For information on available connectors and their pinouts and cabling, see Chapter 3

Cabling information.

Installing cables on SPEED1 LE, SPEED2 LE and SPEED4 LE cards

The SPEED1 LE has a D89M connector on the back panel.
The SPEED2 LE and SPEED4 LE each have RJ45 connectors on the back panel. There is

one for each serial port and they are labelled 1 to 4

Installing fan-out cables and connector boxes on SPEED4 LE HD and SPEED8 LE HD cards

SPEED4 LE HD and SPEED8 LE HD cards have a single VHDCI-68 connector on the

back panel. It provides the signals for 4 or 8 serial ports.
A fan-out cable or connector box with the proper individual connectors can be plugged into

the card to provide the desired interface. The port numbers will be identified on the interface
connectors or connector box.

Page 30

Chapter 2 Installing drivers and host cards

Removing host cards

To remove any SPEED LE card from your system, proceed as follows;

Note
The exact location of host card slots varies for different systems, for exact mechanical

details of your system, refer to your system documentation.

1. Turn off the power to your system and unplug the power cord.

2. Remove the system cover to expose the inside of the connector panel for host cards.

3. Disconnect any cables or connector boxes connected to the card you want to remove.

4. Undo the securing screw for the host card you want to remove then lift the card out of its

slot as shown in the next picture.

Warning
Dangerous voltages exist inside computer systems. Before

removing host cards from your system, turn off the powe r supply
and unplug the power cord.

Caution
Full anti-static precau tions should be t aken when handling hos t

cards.

5. Repeat from step 3. until you have removed all the host cards you want.

6. Replace and secure the system cover.

7. Plug in the mains lead and turn on the power.
Removal of SPEED LE card is now complete.

Page 31

Chapter 2 Installing drivers and host cards

Chapter 3 Cabling information

You need to read
this chapter if you
want to...

You need to read this chapter if you want cabling information for the SPEED LE serial
adaptor cards.

This chapter provides cabling and connector pinout information for the SPEED LE serial
adaptor cards. Included are details of standard cables for use with SPEED LE products
available from Perle.

This chapter includes the following sections;

• Definitions of Signals and Direction on page 33

• Host card back panel connectors and pinouts on page 35

• Connector box and cable guide on page 42

• Connector box and cable pinouts on page 43

Page 32

Definitions of Signals and Direction

EIA-232 Direction Description

RI In Ring Indicator
DCD In Data Carrier Detect
RTS Out Request To Send
DSR In Data Set Ready
TXD Out Transmit Data
RXD In Receive Data
S-GND Signal Ground
CTS In Clear to Send
DTR Out Data Terminal Ready
C-GND Chassis Ground

Definitions of Signals and Direction

Page 33

DB9 back panel connectors and pinout

The following diagram shows the SPEED1 LE standard and Low Profile back panels
respectively.

Definitions of Signals and Direction

DB9M pin EIA-232

1 DCD
2 RXD
3 TXD
4 DTR
5 S-GND
6 DSR
7 RTS
8 CTS
9 RI
10 C-GND

Page 34

Host card back panel connectors and pinouts

This section contains diagrams and pinout information for the SPEED LE host card back
panel connectors contains the following;

DB9 back panel connectors and pinout on page 34
RJ45 back panel connectors and pinout on page 36
VHDCI-68 Ultra SCSI back panel connectors and pinout on page 37

Host card back panel connectors and pinouts

Page 35

RJ45 back panel connectors and pinout

The following diagram shows the SPEED2 LE and SPEED4 LE RJ-45 cards back panel.

The connector pinout for each RJ45 socket fitted to the SPEED LE cards are as follows;

RJ45 10-pin RJ45 8-pin EIA-232 DIRECTION

1 N/A RI IN
2 1 DCD IN
3 2 DTR OUT
4 3 DSR IN
5 4 GND
6 5 TXD OUT
7 6 RXD IN
8 7 RTS OUT
9 8 CTS IN
10 N/A
Shell Shell C-GND

Host card back panel connectors and pinouts

Page 36

VHDCI-68 Ultra SCSI back panel connectors and pinout

The following diagram shows the SPEED4 LE HD Low Profile and standard back panels
respectively.

The connector pinout for each VHDCI-68 Ultra SCSI connector fitted to the SPEED4 LE HD
Low Profile are as follows:

Host card back panel connectors and pinouts

VHDCI-68
Ultra SCSI
Pin Number

1 RXD4
2 CTS4
3 RI4
4 RTS4
5 DCD4
6 DTR4
7 DSR4
8 TXD4

Page 37

EIA-232

VHDCI-68
Ultra SCSI
Pin Number

9 S-GND
10 TXD3
11 DSR3
12 DTR3
13 DCD3
14 RTS3
15 RI3
16 CTS3
17 RXD3
18 RXD2
19 CTS2
20 RI2
21 RTS2
22 DCD2
23 DTR2

EIA-232

24 DSR2
25 TXD2
26 S-GND
27 TXD1
28 DSR1
29 DTR1
30 DCD1
31 RTS1
32 RI1
33 CTS1
34 RXD1

35-42 NC

43 S-GND

44-59 NC

60 S-GND

61-68 NC

Host card back panel connectors and pinouts

Page 38

The following diagram shows the SPEED8 LE HD standard and Low profile back panels
respectively

The connector pinout for each VHDCI-68 Ultra SCSI connector fitted to the SPEED8 LE HD,
Low profile are as follows;

Ports 1-8 of VHDCI-68 Connector for SPEED8 LE HD adapter cards

VHDCI-68 Ultra
SCSI Pin
Number

EIA-232

1 RXD7
2 CTS7
3 RI7
4 RTS7
5 DCD7
6 DTR7
7 DSR7
8 TXD7

9 S-GND
10 TXD5
11 DSR5
12 DTR5

Host card back panel connectors and pinouts

Page 39

VHDCI-68 Ultra
SCSI Pin
Number

13 DCD5
14 RTS5
15 RI5
16 CTS5
17 RXD5
18 RXD3
19 CTS3
20 RI3
21 RTS3
22 DCD3
23 DTR3
24 DSR3
25 TXD3
26 S-GND
27 TXD1

EIA-232

28 DSR1
29 DTR1
30 DCD1
31 RTS1
32 RI1
33 CTS1
34 RXD1
35 RXD8
36 CTS8
37 RI8
38 RTS8
39 DCD8
40 DTR8
41 DSR8
42 TXD8
43 S-GND

Host card back panel connectors and pinouts

Page 40

VHDCI-68 Ultra
SCSI Pin
Number

44 TXD6
45 DSR6
46 DTR6
47 DCD6
48 RTS6
49 RI6
50 CTS6
51 RXD6
52 RXD4
53 CTS4
54 RI4
55 RTS4
56 DCD4
57 DTR4
58 DSR4

EIA-232

59 TXD4
60 S-GND
61 TXD2
62 DSR2
63 DTR2
64 DCD2
65 RTS2
66 RI2
67 CTS2
68 RXD2

Host card back panel connectors and pinouts

Page 41

Connector box and cable guide

The connector pinout information for the SPEED LE product you are using depends on the
number of ports and type of connector box or cable used as detailed in the next table;

Card edge

Product

SPEED LE RJ45 10-pin RJ45 - DB25M Converter See page 44

SPEED4 LE HD
SPEED8 LE HD

connector

VHDCI-68 RJ45 Connector Box See page 46

Cable or connector box
options

RJ45 - DB9M Converter See page 45

DB25M Connector Box See page 47
DB9M Connector Box See page 48
DB25M Fan-out Cable See page 49
DB9M Fan-out Cable See page 50

For connector
pinouts see...

Connector box and cable guide

Page 42

Connector box and cable pinouts

This section contains pinout information for the SPEED LE product range connector box and
cable accessories and contains the following;

• RJ45 10-pin to DB25 converter on page 44

• RJ45 10-pin to DB9 converter on page 45

• RJ45 connector box on page 46

• DB25 connector box on page 47

• DB9 connector box on page 48

• DB25 Fan-out cable on page 49

• DB9 Fan-out cable on page 50

Note
For details of which cables to use with which product, see Connector box and cable

guide on page 42.

Connector box and cable pinouts

Page 43

RJ45 10-pin to DB25 converter

RJ45 pin DB25 Pin EIA-232 DIRECTION

1 22 RI IN
2 8 DCD IN
3 20 DTR OUT
4 6 DSR IN
5 7 GND
6 2 TXD OUT
7 3 RxD IN
8 4 RTS OUT
9 5 CTS IN
10 N/C
1 & Shell 1 & Shell C-GND

Connector box and cable pinouts

Page 44

RJ45 10-pin to DB9 converter

RJ45 pin DB9 Pin EIA-232 DIRECTION

1 9 RI IN
2 1 DCD IN
3 4 DTR OUT
4 6 DSR IN
5 5 GND
6 3 TXD OUT
7 2 RXD IN
8 7 RTS OUT
9 8 CTS IN
10 N/C
Shell Shell C-GND

Connector box and cable pinouts

Page 45

RJ45 connector box

Connect peripheral
cable here via RJ45

RJ45 connector block

Push fit onto card
edge connector

RJ45 10-pin RJ45 8-pin EIA-232

1 N/A RI
2 1 DCD
3 2 RTS
4 3 DSR
5 4 TXD
6 5 RXD
7 6 S-GND
8 7 CTS
9 8 DTR
10 N/A NC
Shell Shell C-GND

Connector box and cable pinouts

Page 46

DB25 connector box

DB25 Pin EIA-232

1 & Shell C-GND
2 TXD
3 RXD
4 RTS
5 CTS
6 DSR
7 S-GND
8 DCD
20 DTR
22 RI

Connector box and cable pinouts

Page 47

DB9 connector box

DB9 Pin EIA-232

1 DCD
2 RXD
3 TXD
4 DTR
5 S-GND
6 DSR
7 RTS
8 CTS
9 RI
Shell C-GND

Connector box and cable pinouts

Page 48

DB25 Fan-out cable

Port numbers
labelled on DB25
connectors

Push fit onto card
edge connector

Connect peripheral cable
here

Connector box and cable pinouts

DB25 Pin EIA-232

1 & Shell C-GND
2 TXD
3 RXD
4 RTS
5 CTS
6 DSR
7 S-GND
8 DCD
20 DTR
22 RI

Page 49

DB9 Fan-out cable

DB9 Pin EIA-232

1 DCD
2 RXD
3 TXD
4 DTR
5 S-GND
6 DSR
7 RTS
8 CTS
9 RI
Shell C-GND

Connector box and cable pinouts

Page 50

Appendix A: Troubleshooting

You need to read
this appendix if you
want to...

You need to read this appendix if you want information on troubleshooting problems with
SPEED LE serial adaptor cards.

This appendix provides examples of nor m al boot up messages and a table of error
messages, their meaning and corrective action required for the all the currently supported
operating systems.

This appendix includes the following sections;Windows 2000/XP/Server 2003/Vista on
page 52: Troubleshooting

SPEED LE Serial Adaptor

Page 51

Windows 2000/XP/Server 2003/Vista

This section describes troubleshooting SPEED LE products under the Windows 2000,
Windows XP, Windows Server 2003, or Windows Vista operating systems and includes the
following sections;

Note
To contact Perle for technical support, see Appendix B: Contacting Perle.

• General troubleshooting under Windows 2000/XP/Server 2003/Vista on page 53.

• Windows error messages on page 53.

SPEED LE Serial Adaptor
Windows 2000/XP/Server 2003/Vista

Page 52

General troubleshooting under Windows 2000/XP/Server 2003/Vista

Problem Action required

Machine fails to boot. 1. Turn off your machine, remove SPEED LE card(s)

and reboot. See

2. Try install ing a different host card in case the one
currently installed is faulty. See

Windows operating system fails while loading
and the system hangs.

1. Reboot machine and then switch to the last
known good configuration.

2. Check for resource conflicts or faulty hardware.

Windows operating system fails while loading
and displays a blue screen.

1. Note the five hexadecimal numbers at the top line
of the screen

2. Reboot your machine and then switch to the last
known good configuration.

3. Check for resource conflicts or faulty hardware.

Operating system loads OK, but SPEED driver
or another driver fails to boot

1. Run Windows Device Manager to find available
IRQ and memory addresses.

SPEED LE ports do not work after installation. 1. Check the Windows Event Log and follow the

suggested actions.

SPEED Windows driver fails during normal
operation, symptom: blue screen

1. Note the five hexadecimal numbers displayed at
the top line of the screen.

2. Reboot your machine and then switch to the last
known good configuration.

3. Check for resource conflicts or faulty hardware.

SPEED Windows driver fails during normal
operation, symptoms either:

1. Contact Technical Support. See Appendix B:

Contacting Perle

black screen, machine reboots or system hangs

page 31 .

page 28.

Windows error messages

In the event of any error messages, check the Win dows Event Log. Also open the Windows
Device Manager and check for warming icons on the installed hardware. See your Windows
2000, Windows XP, or Windows Server 2003 user documentation or help system fo r details.

For general problems, see General troubleshooting under Windows 2000/XP/Server

2003/Vista on page 53.

SPEED LE Serial Adaptor
Windows 2000/XP/Server 2003/Vista

Page 53

Appendix B: Contacting Perle

You need to read
this appendix if you
want to...

Internet access

Email

You need to read this appendix if you want to contact Pe rle for technical support or any other
queries about this product.

This appendix includes the following sections;

• Making a technical support query on page 54

• Repair procedure on page 56

• Feedback about this manual on page 56

• Perle support centres worldwide on page 57

Click here to access the our website at
the following URL:

http://www.perle.com

Click here to email Perle at the following address;
Email: [e-mail]

Making a technical support query

This section contains the following information ab ou t makin g a qu er y;

• Who to contact on page 54

• Information needed when making a query on page 55

• Making a support query via the Perle web page on page 56

Who to contact

If you bought your product from a registered Perle supplier, you must contact their Technical
Support department; they are qualified to deal with your problem.

If you are a registered Perle supplier, and bought your product from Perle, contact Perle
Technical Support at the offices listed below.

Making a technical support query

Page 54

Information needed when making a query

When you make a technical support enquiry please have the following information ready;

Hint
Print out this page and fill in the table provided with the basic
information you need.

Item Write details here

Product name and version

Problem description

Operating system version
Driver version
Details of any other cards

installed in your system

Y our name
Company Name
Country
Phone number
Fax number
Email address (if available)

Making a technical support query

Page 55

Making a support query via the Perle web page

If you have an internet connection, please send det a ils of your p roblem to Technical Sup por t
using the email links provided on the Perle web site in the ‘Support’ area.

See also Perle support centres worldwide on page 57 for email links and other contact
details for the Perle technical support centres.

Click here to access our website at the following URL:
http://www.perle.com

Repair procedure

Before sending a unit for repair , you must cont act your Perle supplier. If, however, you bought
your product directly from Perle you can contact directly. See

worldwide on page 57 for contact information.

Customers who are In Europe, Africa or Middle East can submit repair details via a website
form shown in the next picture. This form is on the Perle webs ite,

Support area.

Perle support centres

www.perle.com, in the

Click here to access our web site at the following URL:
http://www.perle.com/support_services/rma_form.asp

In the USA and Asia contact the office shown in the Technical Support section.

Feedback about this manual

If you have any comments or suggestio ns for improving this manu al please email Perl e using
the following address;

[e-mail]

Please include the title, part number and date of the manual (you can find these on the title
page at the front of this manual).

Repair procedure

Page 56

Perle support centres worldwide

Note
Perle offers free technical support to Perle Authorised Distributors and Registered Perle

Resellers.
To access technical support please visit the Perle website at

www.perle.com/support_services/index.shtml.

If you are unable to find the information you require, please feel free to contact our technical
support teams by email using the addresses shown in the next table.

Country Address Email

North America

Europe

Perle Systems Ltd.
60 Renfrew Drive
Markham
Ontario
Canada
L3R OE1

Perle Systems Europe Ltd.
3 Wintersells Road
Byfleet Surrey
KT14 7LF
UK

Asia Perle Asia Pacific (Pte) Ltd.

190 Middle Road
#19-05 Fortune Centre
Singapore 188979

Worldwide

Perle Systems Ltd.
60 Renfrew Drive
Markham
Ontario
Canada
L3R OE1

Email: [e-mail]

Email: [e-mail]

Email: [e-mail]

Email: [e-mail]

SPEED LE Serial Adaptors

SPEED LE Serial Adaptors
Perle support centres worldwide

Page 57

#A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Index

Numerics

4 port cards

installing 29

A

About this manual 4

C

cables

connector pinouts 42
cabling information 32
card edge

connector pinouts 33
connector pinouts

cables 42

card edge 33

distribution boxes 42
contacting Perle Systems

email 54

for technical support 54

internet 54

F

Fast Contents. See page 6 1
FAST serial adaptors

introduction to 12

H

host cards

installing

4 port 29

removing 31

I

installation 14

device drivers and utilities

Linux 24
Windows 2000 19

general procedure

Linux 25

installing

4 port cards 29

Installing host cards and cable accessories 28

D

device names 51, 54
device nodes 51, 54
distribution boxes

connector pinouts 42
drivers and host cards 14

E

email 54

SPEED LE Serial Adaptor

L

Linux

general installation procedure 25
installation under 24

O

on-line manual

guide to using 5
hypertext jumps 5
navigation 5

Page 58

#A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

P

product repair form 56

R

removing

host cards 31
repair procedure 56

product repair form 56

RMA form 56
RJ45 socket

card edge views 33

pinouts 33
RMA form 56

S

serial ports

configuring

under Windows 2000 22

T

technical support 54

centres worldwide 57

queries, information needed for 55

via the internet 56

who to contact 54
troubleshooting

Windows 2000 52

W

Windows 2000 19

configuring serial ports 22

device drivers and utilities

installing 19
installing device drivers and utilities 19
troubleshooting 52

SPEED LE Serial Adaptor

Page 59