User Manual
Pepwave Surf Indoor Series:
Surf mini
Surf 400
Pepwave Surf DX Series:
400-DX
Document Rev. 9.0.33
June 10
COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. Copyright © 2010 Pepwave Ltd. All Rights Reserved. Pepwave and the
Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or registered trademarks of
their respective owners.
Pepwave
User Manual
Pepwave PolePoint Series
Table of Contents
1 COPYRIGHT ............................................................................................................. 3
2 DISCLAIMER............................................................................................................. 3
3 PRODUCT DESCRIPTION ........................................................................................ 4
3.1 PRODUCT FEATURES ............................................................................................................. 4
3.2 HARDWARE SETUP ................................................................................................................ 5
3.3 LED DESCRIPTION ................................................................................................................ 6
4 USING THE PEPWAVE DEVICES ............................................................................ 9
4.1 PRE-CONFIGURING PC SETUP ............................................................................................... 9
4.2 FIRST TIME SETUP .............................................................................................................. 10
5 CPE SETTINGS DETAILS ...................................................................................... 14
5.1 IP SETTINGS ....................................................................................................................... 14
5.2 RADIO SETTINGS ................................................................................................................. 15
5.3 WIRELESS SETTINGS ........................................................................................................... 16
5.4 ROAMING SETTINGS: ........................................................................................................... 17
5.5 WIRELESS IP SETTINGS ....................................................................................................... 18
5.6 RESTORE AND REBOOT ....................................................................................................... 19
5.7 INTEGRATED WI-FI ACCESS POINT CONFIGURATION ............................................................. 20
6 PORT FORWARDING ............................................................................................. 23
7 QOS ................................................................................................................ 25
8 FIRMWARE UPGRADE .......................................................................................... 26
9 DEBUG AND SYSTEM INFORMATION ................................................................. 27
10 RESTORE TO DEFAULT SETTINGS ..................................................................... 29
10.1 SURF INDOOR SERIES ......................................................................................................... 29
10.2 SURF DX SERIES ................................................................................................................ 29
APPENDIX ................................................................................................................ 30
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1 Copyright
Copyright © 2010 by Pepwave Ltd.
The content of this documentation may not be reproduced in any part or as a whole without the prior
written permission of Pepwave Ltd.
2 Disclaimer
Pepwave does not assume any liability arising out of the application or use of any products, or software
described herein. Neither does it convey any license under its patent right nor the patent rights of others.
Pepwave further reserves the right to make changes in any products described herein without notice.
This documentation is subject to change without notice.
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3 Product Description
3.1 Product Features
Signal strength LED for showing the current signal strength
Always-on, integrated Wi-Fi access point
WPA/WPA2-Personal and WPA/WPA2-Enterprise security support
Wi-Fi Multimedia (WMM) support
Built-in DHCP server and NAT routing to manage client devices
Customizable, built-in web portal for simple web-based configuration
Surf mini
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Surf 400
Surf 400-DX
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3.2 Hardware Setup
3.2.1 Surf mini Series
1. Attach the provided antenna to the right most antenna connector
2. Connect the LAN port to the computer’s Ethernet port with an Ethernet cable.
3. Connect the end of the included power adapter to the power socket on Pepwave Surf mini.
4. Power on the power adaptor.
3.2.2 Surf 400 Series
1. Attach the provided antenna to the left most antenna connector
2. Connect the LAN port to the computer’s Ethernet port with an Ethernet cable.
3. Connect the end of the included power adapter to the power socket (labeled “DC 12V”) on
Pepwave Surf.
4. Power on the power adaptor.
3.2.3 Surf DX Series
Please follow the installation guide to set up the Pepwave Surf 400-DX.
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3.3 LED Description
3.3.1 Surf mini Series
LED Color Status Description
PWR
RDY
ENET
Green On Power is on
Off Power is off
Green On Device is booted
Off Device is not booted
Green On Ethernet is connected
Blinking Sending/Receiving data
Off Ethernet is not connected
Green On Associated with an access point
Back-and-forth Searching access point
Blinking Acquiring IP address
Off Not associated with any access point
The number of lit signal bars depends on the
Number of LED
strength of the received signal. A larger number of lit
signal bars indicate stronger signals.
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3.3.2 Surf 400 Series
LED Color Status Description
Power
Status
LAN
Wi-Fi
Signal Bars
Green On Power is on
Off Power is off
Green Solid Received signal is Excellent, Very Good and Good
Green Blinking Received signal is Low
Amber Blinking Received signal is Very Low
Amber Solid No wireless signal is detected
Off Booting up / Upgrading firmware
Green On Ethernet is connected
Green Blinking Sending/Receiving data
Off Ethernet is not connected
Green On Associated with an access point
Green Blinking Sending/Receiving data
Off Not associated with any access point
The number of lit signal bars depends on the
Green N/A
strength of the received signal. A larger number of lit
signal bars indicate stronger signals.
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LAN
Pepwave PolePoint Series
3.3.3 Surf DX Series
LED Color Status Description
PWR
Wi-Fi
Green On Power is on
Off Power is off
Green On Ethernet is connected
Off Ethernet is not connected
Associated with an access point. The
Green On
Off Not associated with any access point
number of LED lights from “MIN” to “MAX”
indicates the received signal strength level.
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4 Using the Pepwave Devices
4.1 Pre-configuring PC Setup
You should set up your computer’s LAN interface to obtain an IP address automatically.
In order to do so, select the Start menu > Control Panel > Network Connections. Right click on the
Local Area Connection icon, choose Properties, and double-click on the item Internet Protocol
(TCP/IP) from the list. On the screen, just set it as follows:
Click the OK button to confirm the change.
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4.2 First Time Setup
On your PC, start a web browser, e.g. Internet Explorer, Mozilla Firefox, etc. Visit an Internet web site. If
you are not associated to an access point, you should be redirected to a logon page. Or you can go to
the following URL:
http://192.168.20.1/
The page will look like this.
Illustration 1: Welcome Page
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Click the Advanced Config button to enter the parameters of the access point to associate to. You
should see this screen:
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Illustration 2: Pepwave Surf Setup Page
In the field SSID under Wireless Settings, input the access point’s SSID (sometimes it is called the
“network name”). According to the setting of the Access Point you are associating to, you may choose a
different Authentication setting.
If Static WEP key or WPA/WPA2-Personal is selected for Authentication, input the Encryption Key field
as well. (There are also options of 802.1x with dynamic WEP key and WPA/WPA2-Enterprise. You do
not need to use these settings unless instructed to do so by your ISP.)
Click the Save button at the bottom to complete.
You can now click the Connect link on the top bar and then click the Connect button to associate with
the access point.
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Illustration 3: Establishing Co n nection to the Internet
At this point, you are associated with the access point. You may now close the web browser and open a
new one to start web browsing.
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5 CPE Settings Details
5.1 IP Settings
Illustration 4: IP Settings
LAN Interface
Illustration 5: DHCP Reservations
IP Settings
To configure the LAN interface’s IP address and subnet mask.
To configure and enable the built-in DHCP server or not. If enabled, the IP address
DHCP Server
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range can be configured. Configure DHCP Reservation if there is a need to assign a
specific IP address to a specific MAC address using DHCP.
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5.2 Radio Settings
It allows the user to choose between radio modulations support: 802.11b/g, 802.11g
Radio Mode
only, 802.11b only, etc. The available settings depend on the Wi-Fi module installed
on the device.
Illustration 6: Radio Settings
Radio Settings
Country
Channel
Scanning
Mode
Bit Rate
Select a country location where you are using the device. Available channels and
output power would be adjusted accordingly.
To select different channels that preferred to scan. If Single is selected, the option
Scanned Channel would be shown.
Available options depend on the Radio Mode chosen. If auto is chosen, the device will
choose the best bit rate dynamically and automatically.
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5.3 Wireless Settings
Illustration 7: Wireless Setti n g s
Wireless Settings
This option specifies your Internet connection source. Select Wireless if you are
WAN Mode
SSID
Passive Scan Select Enable and the wireless WAN will only do passive scan.
Authentication
Preferred AP
using the device as a Wi-Fi receiver. Select Wired if you are using the device as a
standard Access Point.
To configure the Network Name of the wireless network to associate with.
Available options are Open, Static WEP Key, 802.1x with dynamic WEP key,
WPA/WPA2-Enterprise and WPA/WPA2-Personal. The selection should be
according to the setting of the access point you are associating to. Data
transferred are encrypted under all modes except in Open mode. When Static
WEP Key or WPA/WPA2-Personal is chosen, you should enter an encryption key
in the Encryption Key field. You do not need to use 802.1x and WPA/WPA2Enterprise unless instructed to do so by your ISP.
The MAC address of a preferred access point can be entered here. When the
preferred access point is found and its signal strength is higher than the Min Signal
Strength, it will connect to this preferred access point, no matter the other access
points are found even they have higher signal strength or the same SSID.
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5.4 Roaming Settings:
Illustration 8: Roaming Settings
Roaming Settings
Roaming Settings
Background
Scanning Interval
Roaming Threshold
(Signal Level Gain)
To configure and enable roaming among APs with the same SSID and
authentication method.
The time interval between background scans.
If there is another AP with a signal level greater than the signal level of
connected AP by the specified value, it will reconnect to the AP with better
signal.
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5.5 Wireless IP Settings
Illustration 9: Wireless IP Settings
IP Settings
Wireless IP Settings
The IP address can be obtained automatically or configured manually. If you
choose to manually configure the IP address for your unit, enter the fields IP
Address, Subnet Mask, Default Gateway, Preferred DNS Server and Alternate
DNS Server.
Select Obtain an IP Address using DHCP and the device will obtain an IP
from the DHCP server automatically.
Or select Obtain an IP Address using PPPOE and enter the fields for PPPOE
connection.
AP Settings
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The AP Settings will be covered in detail in the subsequent section Integrated
Wi-Fi Access Point Configuration.
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5.6 Restore and Reboot
Illustration 10: Restore and Reboot
Restore and Reboot
WAI Redirection
Web Password
Protection
Restore Factory
Settings
Reboot CPE
If the device is not connected to an access point, and the user is accessing an
Internet web site, the settings control whether to redirect the web access to the
web admin interface page or not. If this is disabled and the device is not
connected, the browser will show a web access error message. The user can
still access the web admin interface by accessing to the device’s LAN IP
address. By default, the LAN IP address is set as
Select Enable and sets the Password to protect the web user interface.
By default, the login account is set as root and password is set as admin.
When this option is clicked, default settings will be restored and the unit will be
restarted.
Click this button to restart the device.
http://192.168.20.1.
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5.7 Integrated Wi-Fi Access Point Configuration
Integrated Wi-Fi Access Point is configured via the CPE Setup tab. The following sections will provide
information as a guide through the configuration.
The available Access Point (AP) settings for the Integrated Wi-Fi Access Point functionality are as follows:
Disable
Integrated Wi-Fi Access Point functionality is disabled.
Configure Manually
Manual configuration of the SSID, Authentication, and Encryption Key values corresponding to
the Access Point.
Configure Automatically
The SSID, Authentication, and Encryption Key values corresponding to the Access Point are
automatically configured to be the same as the respective values that correspond to the ISP’s
network.
5.7.1 Access Point Settings
Keep AP
AP Transmit Power
Adjustment
Broadcast SSID
Client Isolation
With this option enabled, the Wi-Fi Access Point will always on even if there is
no connection to the Internet connection source.
An option to retain a lower power setting for indoor home devices. Available
options depend on the radio power of the device.
With this option enabled, the configured SSID will be broadcast such that it can
be detected by an SSID scan. Otherwise, the configured SSID will not be
broadcast such that it cannot be detected by an SSID scan. In order to connect
with the access point, the SSID needs to be known by the client.
Prevent wireless clients connected to the AP from communicating with each
other.
AP Settings
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5.7.2 Access Point Disabled
Access Point feature will be disabled when Disable is selected.
Illustration 11: Access Point Disabled
5.7.3 Access Point configure Manually
Illustration 12: Access Point Configure Manually
AP SSID
Authentication
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In Manual Configuration mode, the SSID is manually entered.
It can be one of three configurable values:
• Open
• Static WEP Key
• WPA/WPA2-Personal
Configure Manually
No Encryption Key is necessary.
A 64- or 128-bit Encryption Key is required, and can be entered in either
an ASCII or HEX representation.
An Encryption Key, of at least 8 characters, is required.
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5.7.4 Access Point Configure Automatically
Illustration 13: Access Point Configure Automatically
With the Access Point Configuration set to Configure Automatically, the SSID, Authentication, and
Encryption Key values of the Integrated Wi-Fi Access Point will be configured to be the same as in the
Wireless IP Settings section.
Important Note
In the Wireless Settings section, if Authentication is set to either 802.1x with dynamic WEP key or
WPA/WPA2-Enterprise, then the Configure Automatically option of the Access Point Configuration
becomes unavailable, because the Integrated Wi-Fi Access Point functionality currently does not
support authentication via the 802.1x with dynamic WEP key and WPA/WPA2-Enterprise methods.
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6 Port Forwarding
Port Forwarding Settings
Service Port Range
Protocol
IP Address
Del
Enter a port or a range of ports that would like to forward.
The Protocol for the above port(s) forwarding. You should select at least one
protocol between TCP and UDP.
The IP address that you would like the traffics forwarded to.
By clicking the button, you can delete the corresponding rows of port forwarding
rules.
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Illustration 14: Port Forwarding
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Below the port forwarding table is an option called DMZ Host. If you Enable this function, your Pepwave
Surf will become a DMZ device. You can enter an IP address, which will be the IP address of the device
that expose to the Internet. The purpose of a DMZ is to make all external users can has access to any
ports of the device, so that user do not need to set up port forwarding and internet traffics can directly
reach internal devices.
Tip
Below is a table showing some well-known ports, which is officially registered with IANA.
Port Number Description Protocol
7
21
23
25
53
79
80
110
119
161
162
Echo TCP, UDP
FTP TCP
TELNET TCP
SMTP TCP, UDP
DNS TCP, UDP
Finger TCP
HTTP TCP, UDP
POP3 TCP
NNTP TCP
SNMP TCP, UDP
SNMP Trap TCP, UDP
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7 QoS
QoS Settings
Target
Service Port Range
Protocol
IP Address
Priority
Del
To choose whether it is an incoming (Source) or outgoing (Destination) traffic
that should be controlled by the service.
Enter a port or a range of ports that would like to be controlled by the service.
The Protocol for the above port(s). You should select at least one protocol
between TCP and UDP.
The IP address that you would like the traffics to be controlled by the service.
There are three choices for service priority: Background, Video and Voice. By
choosing Default, priority will be automatically adjusted.
By clicking the button, you can delete the corresponding rows of port forwarding
rules.
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Illustration 15: QoS
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8 Firmware Upgrade
The Pepwave devices are able to check whether a newer firmware (the software running on the unit) is
available.
However, it is recommended that you do not update the firmware unless specifically instructed by your
ISP to do so. When a firmware upgrade is needed, your ISP will either give you instructions or they will
upgrade the firmware remotely.
Illustration 16: Firmware tab showing the system information
It is highly recommended users to download the configuration file (download directory can be found in
the next section) for backup propose before doing firmware upgrade.
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Tip
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9 Debug and System information
Illustration 17: Debug tab showing the system information
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you encounter issues and would like to contact Pepwave Support Team (email:
Pepwave PolePoint Series
Tip
Debug dump and configuration file can be downloaded through clicking the links illustrated above. If
support@pepwave.com), please download the above files and attach it along with a description of
your encountered issue.
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10 Restore to Default Settings
10.1 Surf Indoor Series
There are two ways to restore the Pepwave Surf Indoor unit to default settings.
If you are able to access the web admin interface, go to the CPE Setup page, and click the Restore and
Reboot button.
Otherwise, you can also power up the unit and wait for about 1 min. Then press the Reset Button at the
rear side of the unit using a pin and then hold it for 5 seconds. The unit will restore the settings to factory
default and reboot.
Reset
Button
10.2 Surf DX Series
There are two ways to restore the Pepwave Surf DX to default settings.
If you are able to access the web admin interface, go to the CPE Setup page, and click the Restore and
Reboot button.
Otherwise, you can also power up the Surf DX unit and wait for about 1 min. Then push the Reset Button
at the panel side of the unit and then hold it for 5 seconds. The unit will restore the settings to factory
default and reboot.
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Appendix
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
1) Reorient or relocate the receiving antenna.
2) Increase the separation between the equipment and receiver.
3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4) Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
IMPORTANT NOTE
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm between the radiator &
your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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Contact Us:
Sales
http://www.pepwave.com/contact/sales/
Support
http://www.pepwave.com/contact/
Business Development and
Partnerships
http://www.pepwave.com/partners/channelpartner-program/
www.pepwave.com
Address:
United States Office
800 West El Camino Real,
Mountain View
CA 94040
United States
Tel: +1 (650) 331 0641
Fax: +1 (650) 625 4664
Hong Kong Office
17/F, Park Building,
476 Castle Peak Road
Cheung Sha W an
Hong Kong
Tel: +852 2990 7600
Fax: +852 3007 0588
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