Pepwave OfficePoint Indoor 200, OfficePoint Indoor 400, OfficePoint Outdoor 400-DX User Manual

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User Manual

Pepwave OfficePoint Indoor Series

200 / 400

Pepwave OfficePoint Outdoor Series

400-DX

Document Rev.2.1.6

Dec-10

Specifications are subject to change without notice. Copyright © 2010 Pepwave Ltd. All Rights Reserved. Pepwave and the Pepwave logo are trademarks of Pepwave Ltd. Other brands or products mentioned may be trademarks or registered trademarks of their respective owners.

User Manual

Pepwave OfficePoint Series

Table of Contents

1 INTRODUCTION AND SCOPE ................................................................................. 3

2 PRODUCT FEATURES ............................................................................................. 4

3 PACKAGE CONTENTS ............................................................................................ 5

4 PEPWAVE OFFICEPOINT OVERVIEW .................................................................... 6

4.1 FRONT VIEW ......................................................................................................................... 6

4.2 REAR PANEL VIEW ................................................................................................................ 7

5 INSTALLATION ......................................................................................................... 9

5.1 INSTALLATION PROCEDURES .................................................................................................. 9

6 INFORMATION........................................................................................................ 10

6.1 SYSTEM .............................................................................................................................. 10

6.2 WIRELESS ........................................................................................................................... 11

6.3 AUTOMESH ......................................................................................................................... 15

7 CONFIGURATION ................................................................................................... 16

7.1 SYSTEM .............................................................................................................................. 16

7.2 WIRELESS NETWORKS ......................................................................................................... 20

7.3 ADVANCED WIRELESS SETTINGS.......................................................................................... 33

7.4 AUTOMESH ......................................................................................................................... 36

7.5 SNMP ................................................................................................................................ 37

7.6 WEB ADMINISTRATION ......................................................................................................... 40

8 TOOLS - DIAGNOSTIC TOOLS .............................................................................. 42

9 COMMANDS ........................................................................................................... 43

9.1 ACTIVATE CHANGES ............................................................................................................ 43

9.2 FIRMWARE .......................................................................................................................... 44

9.3 CONFIGURATION.................................................................................................................. 45

9.4 MISC .................................................................................................................................. 46

10 RESTORATION OF FACTORY DEFAULTS........................................................... 47

10.1 OFFICEPOINT INDOOR SERIES ............................................................................................. 47

10.2 OFFICEPOINT OUTDOOR SERIES .......................................................................................... 47

APPENDIX A. ............................................................................................................... 48

APPENDIX B. ............................................................................................................... 49

User Manual

Pepwave OfficePoint Series

1 Introduction and Scope

Pepwave OfficePoint is an enterprise grade 802.11b/g Wi-Fi access point with centralized management system. It is a powerful solution for building wireless networks for all business needs. Each Pepwave OfficePoint is loaded with essential features such as Multiple SSID, VLAN, AutoMesh and Guest Protect.

One Pepwave OfficePoint can masquerade up to 4 different access points. Each virtual access point can have its own security policy (e.g. WPA, WPA2, etc.) and authentication mechanism (e.g. 802.1x, open, captive portal, etc), to facilitate building your network much faster, easier and more cost-effective than ever before. Pepwave OfficePoint comes with a high-power Wi-Fi transmitter which greatly enhances coverage and performance.

This manual applies to Pepwave OfficePoint indoor models 200, 400 and outdoor models 400-DX.

User Manual

Pepwave OfficePoint Series

2 Product Features

Key features of Pepwave OfficePoint:

• High-power output enhances coverage and lowers cost of ownership

• Independent security policies and encryption mechanisms per virtual AP

• Centralized management via InControl

• AutoMesh Support for secure and fast network expansion

• Guest Protect Support

• WMM (Wi-Fi Multimedia) and QoS (Quality of Service) Support

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Pepwave OfficePoint Series

3 Package Contents

The following items are the contents of a Pepwave OfficePoint indoor package:

• 1 x Pepwave OfficePoint indoor unit

• 1 x Omni-directional antenna

• 1 x Power Supply Unit

• 1 x Passive PoE

• 1 x Instruction Sheet

The following items are the contents of a Pepwave OfficePoint outdoor package:

• 1 x Pepwave OfficePoint outdoor unit

• 1 x 13dBi patch antenna

• 1 x Power Supply Unit

• 1 x Passive PoE

• 1 x Mounting Kit

• 1 x Instruction Sheet

• 1 x Installation Guide

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OfficePoint 200, 400

Pepwave OfficePoint Series

4 Pepwave OfficePoint Overview

4.1 Front View

OfficePoint 400-DX

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Pepwave OfficePoint Series

4.2 Rear Panel View

4.2.1 OfficePoint indoor series

Connectors

Antenna

(Left-most

Connector)

A RP-SMA connector for connecting the antenna.

LAN

Reset

Power Connector

Power

Status

Ethernet

A 10/100BaseT Ethernet connector, normally to be connected to back haul network.

Reset button to be depressed with a pin. Depress and hold for at least 5 seconds to restore factory defaults.

For further details, please refer to Section 11, Restoration of Factory Defaults.

A connector for DC 12V power input, to be connected with the supplied power adaptor.

LED Indicators

OFF – Power off

ON – Power on

OFF – The unit is initializing.

ON – The unit is ready.

OFF – The Ethernet port is not connected.

ON – The Ethernet port is connected.

Wireless

OFF – Wireless is not ready.

On – Wireless is ready.

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Pepwave OfficePoint Series

4.2.2 OfficePoint 400-DX

LED Indicators

PWR

LAN

WIFI

OFF – Power off

ON – Power on

OFF – Ethernet is not connected

ON – Ethernet is connected

Wi-Fi is ready. The number of Wi-Fi LED lights from “MIN” to “MAX” indicates the number of clients associated.

One LED on: 1-10 clients;

Two LEDs on: 11-20 clients;

Three LEDs on: 21-30 clients; Four LEDs on: 31-40 clients;

Five LEDs on: 40 clients above.

Off: Wi-Fi is not ready

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Pepwave OfficePoint Series

5 Installation

Pepwave OfficePoint acts as a bridge between the wireless and the wired Ethernet interface. A typical setup is as follows:

5.1 Installation Procedures

1. Attach the antenna to the Pepwave OfficePoint unit.

2. Connect the LAN port on the unit with the backbone network using an Ethernet cable. The port could auto sense the cable is straight-through or cross-over.

3. Connect the power adapter to the power connector of the unit, and then plug in the power adapter.

4. Wait for the status LED to turn green.

5. Connect a PC to the backbone network, and configure the IP address of the PC to be any IP address between 192.168.0.4 and 192.168.0.254, with subnet mask of 255.255.255.0.

6. With Microsoft Internet Explorer 6 or above, or Mozilla Firefox 2.0 or above, connect to the URL

https://192.168.0.3.

7. When prompted, enter the default admin login ID and password, admin and public respectively.

8. After logging in, the following Information main page appears. Please go to Configure > System to facilitate further configuration of the Pepwave OfficePoint unit.

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Pepwave OfficePoint Series

6 Information

6.1 System

AP Name

Location

Network IP

Information

System Time

System Information

This field shows the name of the system entered in the configuration.

This field shows the location entered in the configuration.

This shows the current IP used on the system.

This shows the time of day in respect to the time zone selected.

Up Time

Click on the Detail link beside the Network IP Information to check the following system information: IP Address Mode, IP Address, Subnet Mask, Default Gateway, DNS Server.

This shows the time has been up since boots up.

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Pepwave OfficePoint Series

6.2 Wireless

6.2.1 AP Info

Wireless Information – AP Info

Number of Wireless

Networks

Number of

Connected Clients

Current Channel

Wireless Network

SSID

Broadcast SSID

Security Policy

Default VLAN ID

MAC Address

(BSSID)

Click on the Info link to check the following wireless information: Web Portal Login, Wireless Network Firewall, MAC Filter, Bandwidth Control, Layer 2 Isolation.

This indicates the number of wireless networks.

This indicates the number of associated clients.

This shows which 802.11 channel the system is using.

This shows which SSID the client is associated.

This setting shows whether or not the ESSID of the virtual AP can be scanned by Wi-Fi clients.

This setting shows the wireless authentication and encryption methods.

This setting shows the VLAN ID tagged on all outgoing packets generated from the virtual AP.

This shows the detailed BSSIDs.

Click on the Stat link to check the following networking statistics: Packets Sent, Bytes Sent, Packets Received, Bytes Received.

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Pepwave OfficePoint Series

6.2.2 Connected Clients

Wireless Information – Connected Clients

Manufacturer

MAC address

Signal

Network SSID

Authentication

Status

Type

Connection Length

Click on the Details link, more networking statistics will be provided.

This shows the manufacturer based on the MAC prefix.

This shows the client MAC address.

This shows the signal strength.

This shows which SSID the client is associated.

This shows the client authentication method(s).

This shows the radio mode of the client.

This shows the associated duration.

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Pepwave OfficePoint Series

Wireless Information – Connected Clients - Details

Vendor

MAC Address

Protocol

IP Address

Network SSID

Connection Length

Authentication

Status

Username

Domain

VLAN ID

Network Priority

Level

Bytes Received

Bytes Sent

Packets Received

Packets Sent

This shows the manufacturer based on the MAC prefix.

This shows the client MAC address.

This shows the radio mode of the client.

This shows the IP address of connected client.

This shows which SSID the client is associated.

This shows the associated duration.

This shows the client authentication method(s).

This shows the user name of the connected client.

This shows the domain name of the connected client.

This shows the VLAN ID of the connected client.

This shows the priority level of internet transfers of this connect client.

This shows the transmitted size this client received from the AP.

This shows the transmitted size this client sent out to the AP.

This shows the packet number this client received from the AP.

This shows the packet number this client sent out to the AP.

Receive Errors

Transmit Errors

Duplicates

Received

Receive Retries

Transmit Retries

Transmit Excessive

Retries

Receive Data Rate

Transmit Data Rate

Signal (RSSI)

This shows the number of errors this client received from the AP.

This shows the number of errors this client transmitted to the AP.

This shows the number of duplicates received by the client from the AP.

This shows the number of retries this client received from the AP.

This shows the number of retries this client transmitted to the AP.

This shows the number of excessive retries this client transmitted to the AP.

This shows the receive data rate of the client from the AP.

This shows the transmit data rate of the client to the AP.

This shows the signal strength received by the client.

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Pepwave OfficePoint Series

6.2.3 Nearby Networks

Wireless Information – Nearby Networks

Network Discovery

Scanning Interval

Scanning Time

Manufacturer

SSID

Security

MAC address

Channel

Signal (RSSI)

Last Seen

Status

This shows if the AP would scan and discover nearby network.

This shows how often the AP goes to other channels to discover nearby AP.

This shows how long the AP stays on the other channels to discover a nearby AP.

This shows the manufacturer based on the MAC prefix.

This shows which SSID the client is associated.

This shows the client authentication method(s).

This shows the client MAC address.

This shows the channel of the existing Bssid.

This shows the signal strength.

This indicates the time stamp of the access point sc

This shows the current status of this nearby network.

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Pepwave OfficePoint Series

6.3 AutoMesh

6.3.1 AutoMesh Info

AutoMesh Info

Mesh ID

(MAC Address)

Parent

Channel

Level

State

This shows the MAC address of the AutoMesh node.

This shows the parent node of the wireless node.

This shows the channel of the existing Bssid.

This shows the hop level of the wireless node.

This shows the state of the node: wired or wireless.

6.3.2 Neighbor AutoMesh Members

AutoMesh Status – Neighbor AutoMesh Members

Mesh ID

This shows the wireless MAC address of the Neighbor WDS node.

Parent

Channel

Signal (SNR)

Level

State

This shows the parent node of the Neighbor WDS node.

This shows the channel of the existing Bssid.

This value shows the signal strength of the neighbor AutoMesh members.

This shows the signal strength of the node.

This shows the hop level of the node.

User Manual

Pepwave OfficePoint Series

7 Configuration

7.1 System

Upon selecting System under Configure section from the navigation bar on the left, the following page shows the configuration options:

7.1.1 Basic

AP Name

Location

Time zone

A user-specified name for the access point.

This value can be retrieved via SNMP.

A user-specified name for the location of the access point.

This value can be retrieved via SNMP.

This option specifies the time region to be used for representing the time on the system.

System Settings - Basic

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Pepwave OfficePoint Series

Domain Name

Keep Default IP With this option disabled, default IP 192.168.0.3 of the device will be disabled.

IP Address Mode

Static IP Address

Subnet Mask

Default Gateway

DNS Server

Domain name can be set for wireless clients to have a readable name for the web management.

The options are Automatic and Manual.

Automatic: IP address of the Pepwave OfficePoint unit is acquired from a DHCP server on the Ethernet segment.

Manual: A user-specified IP address is used.

PPPoE: IP address is obtained through PPPoE. PPPoE is only supported on Router mode, please refer to the below table: System Settings - Advanced

for more details.

IP Address Mode – Manual

This specifies the unique IP address for the Pepwave OfficePoint unit to communicate on the Ethernet segment.

This IP address is distinct from the admin IP address 192.168.0.3 on the Ethernet segment.

This setting specifies the subnet mask of the Pepwave OfficePoint unit.

This setting specifies the default gateway of the Pepwave OfficePoint unit.

This is the DNS server address to be used by the Pepwave OfficePoint unit for resolving host names.

IP Address Mode – PPPoE

PPPoE Username

PPPoE Password

PPPoE Service

Name

This specifies the username required in order to connect via PPPoE to acquire Internet connectivity. The information is typically determined by and can be obtained from the ISP.

This specifies the password required in order to connect via PPPoE to acquire Internet connectivity. The information is typically determined by and can be obtained from the ISP.

This is a PPPoE parameter which is provided by the ISP.

Note: Leave this field empty if you are not sure.

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Pepwave OfficePoint Series

7.1.2 Advanced

System Settings - Advanced

This specifies the VLAN from which management sessions are allowed. The establishment of management sessions is restricted only to the specified

Management VLAN

VLAN ID. If Management VLAN ID is set to zero, no VLAN restriction is applied.

The default value of this setting is zero. It means no tagging is enabled (instead of tagged with zero).

NTP Server

Scheduled Reboot

Ethernet

Speed/Duplex

AP Mode

This is the Network Time Protocol (NTP) Server hostname to be used for synchronizing system clock of Pepwave OfficePoint.

The default value of this setting is pool.ntp.org.

The system would perform reboot based on the scheduled time set. Click the box above the Schedule to Enable this feature.

This setting provides the option to set the speed of the Ethernet.

Available options are Bridge and Router. With this option set as Router, the following Manual Router Settings will be available.

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Pepwave OfficePoint Series

7.1.3 Manual Router Settings

Manual Router Settings will only be available when the AP Mode in the previous section had been selected as Router mode. You can use the OfficePoint as a DHCP server for other devices behind.

LAN IP

LAN Subnet Mask

IP Start Range

IP Stop Range

Subnet Mask

Broadcast Address

Gateway

DNS 1

DNS 2

DNS 3

Lease Time

DHCP Server Parameters

This setting specifies the DHCP server IP address.

This setting specifies the subnet mask of the DHCP server.

This setting specifies the first address in the range of IP addresses to be assigned to DHCP clients.

This setting specifies the last address in the range of IP addresses to be assigned to DHCP clients.

This setting specifies the subnet mask to be used by DHCP clients.

This setting specifies the broadcast address to be used by DHCP clients.

This setting specifies the default routing gateway to be used by DHCP clients.

This setting specifies the IP address of the primary DNS Server to be offered to DHCP clients.

This setting specifies the IP address of the secondary DNS Server to be offered to DHCP clients.

This setting specifies the IP address of the tertiary DNS Server to be offered to DHCP clients.

This setting specifies the length of time throughout which an IP address of a DHCP client remains valid. Upon expiration of the Lease Time, the assigned IP address will no longer be valid and the renewal of the IP address assignment will be required.

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Pepwave OfficePoint Series

7.2 Wireless Networks

Upon selecting Wireless Networks under Configure section from the navigation bar on the left, the following shows the configured SSID available on the system:

General Wireless Networks Settings

Wireless Network

SSID

Security Policies

Default VLAN ID

Status

MAC Address

(BSSID)

Portal

To add a new virtual AP, click the Add button. To modify the settings for a virtual AP, click the link Edit on the right of the desired WLAN SSID, upon which the following Wireless Network Details is displayed.

Click on the Info link to check the following networking statistics: Broadcast SSID, MAC Filter, Bandwidth Control, Layer 2 Isolation.

The SSID of the virtual Access Point (AP).

Shows the configured wireless authentication and encryption methods.

This setting specifies the VLAN ID to be tagged on all outgoing packets generated from the virtual AP (i.e. packets that travel from the Wi-Fi segment, through the Pepwave OfficePoint unit to Ethernet segment via the LAN port).

If 802.1x is enabled, a per-user VLAN ID can be specified in the authentication reply from the Radius server. If it is set, the value specified via Default VLAN ID will be overridden.

Shows whether the virtual AP is enabled or disabled.

Shows the detailed BSSIDs.

Shows if the InControl Guest Portal is enabled. Please refer to section 7.2.2 for details.

General Wireless Networks Settings – Info

Broadcast SSID

MAC Filter

Bandwidth Control

Layer 2 Isolation

This shows if the Broadcast SSID feature of this network is enabled.

This shows if the MAC Filter feature of this network is enabled.

This shows if the Bandwidth Control feature of this network is enabled.

This shows if the Layer 2 Isolation feature of this network is enabled.

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Pepwave OfficePoint Series

7.2.1 Wireless Network Details - Basic

Wireless Networks Details - Basic

Enable

Wireless Network

SSID

Broadcast SSID

Security Level

Select Yes to enable the virtual AP, or No to disable the virtual AP. By default, the virtual AP is enabled.

This setting specifies the SSID of the virtual AP to be scanned by Wi-Fi clients.

This setting specifies whether or not the ESSID of the virtual AP can be scanned by Wi-Fi clients.

Note that the BSSID (i.e. the MAC address of the virtual AP) cannot be hidden from the scan. To associate with the virtual AP, clients must specify the correct ESSID upon association.

Broadcast SSID is enabled by default.

This setting configures the wireless authentication and encryption methods.

Available options are: Open - No Encryption, Static WEP, 802.1X, WPA-TKIP, WPA2-AES:CCMP.

Selecting Open - No Encryption disables encryption.

For details on the other options, please refer to:

7.2.1.1 - Static WEP Parameters

7.2.1.2 - 802.1x Parameters

7.2.1.3 - WPA Parameters

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Pepwave OfficePoint Series

7.2.1.1 Static WEP

The configuration of Static WEP parameters enables pre-shared WEP key encryption. Authentication is not supported by this method.

The security level of this method is known to be weak.

Static WEP parameters are entered via the following screen upon selection:

Static WEP Parameters

Key Size

Key Format The setting can be configured as either ASCII or HEX.

Passphrase

Encryption Key

Shared Key

Authentication

The setting can be configured as either 40 bits (64-bit WEP) or 104 bits (128bit WEP).

Combination of words and characters used to generate an encryption key. Click Generate Key to create the key.

This setting specifies a user-specified encryption key value. For ASCII format, key length is either 5 or 13.

For HEX format, key length is either 10 or 26.

This setting enables the use of shared key authentication. Open authentication is the default authentication.

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Pepwave OfficePoint Series

7.2.1.2 802.1X Parameters

The configuration of 802.1X parameters enables Radius-based 802.1X authentication with a dynamic WEP key. Once selected, Radius Server Setting will be available.

The configuration screen is as follows:

802.1x Parameters

This setting selects between v1 or v2 of the 802.1x EAPOL.

When v1 is selected, both v1 and v2 clients can associate with the access point. However, when v2 is selected, only v2 clients can associate with the

802.1X Version

access point.

Most modern wireless clients support v2. In the event that there are stations that do not support v2, select the option v1.

By default, the value of the setting is v2.

WEP Key Size The setting can be configured as either 40 bits or 104 bits.

This setting specifies the length of time throughout which the broadcast key remains valid. Upon expiration of Re-keying Period, the broadcast key will no

Re-keying Period

longer be valid and the renewal of the broadcast key will be required.

The default is 14400 seconds (i.e. 4 hours). A value of 0 disables re-keying.

7.2.1.3 WPA parameters

The configuration of WPA parameters enables WPA-TKIP or WPA2-AES.

To enable WPA and W PA-PSK, configure WPA-TKIP. To enable WPA2 and WPA2-PSK, configure WPA2-AES.

When WPA or WPA2 is configured, Radius-based 802.1x authentication with TKIP encryption method is enabled. Under this configuration, the Pre-Shared Key option should be disabled.

The security level of this method is known to be very high.

When WPA-PSK or WPA2-PSK is configured, a Pre-Shared Key, or Passphrase, is used for data encryption and authentication. Under this configuration, the Pre-Shared Key option should be enabled. Key length must be between 8 and 63 characters (inclusive).

The security level of this method is known to be high.

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7.2.1.4 Radius Server Settings

Radius Server Settings

Primary Host

Secret

Authentication Port

Accounting Port

Secondary Host

Maximum

Retransmission

Radius Request

Interval

When 802.1x authentication is configured, the Radius server specified by this setting will be used for authentication and accounting.

This is the secret for accessing the Radius server.

This specifies the UDP port number for the Authentication port of the Radius server.

This specifies the UDP port number for the Accounting port of the Radius server.

This setting specifies the Radius server to used for authentication and accounting in the event that the host specified by Primary Host is unavailable.

This specifies the maximum number of retry for RADIUS authentication. By default, it is set as 3.

This specifies the time interval in second between each RADISU request attempt. Note that the request time interval would be doubled every retransmission.

By default, it is set as 3s.

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7.2.2 Web Portal Login

Simply registering the devices with Pepwave InControl, users can apply configurations, firmware, and monitor network activity remotely through this centralized management system. For more details, you can refer to Pepwave website at:

Tip: How to Set Up OfficePoint Guest Portal in InControl

To set up Guest Portal, you need to (1) enable guest portal function and (2) create guest accounts and set up portal page.

Step One: Enable Guest Portal

1. Log in InControl using your username and password. <https://incontrol.pepwave.com/>

2. Click "Configuration" tab and find the desired configuration profile.

http://www.pepwave.com/products/incontrol/.

3. To find your wireless network, click "Wireless" tab, check the box next to "Wireless Networks" and click "More..." button.

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Pepwave OfficePoint Series

4. Click on the name of the SSID you have set up.

(Note: If you have not added a wireless network, you can click "New wireless network..." to set up a new one.)

5. On the "Edit a wireless network" screen, click "Web Portal Login" tab. Click "Enable" to enable the Web Portal Login function. Click "OK" to continue.

6. Click "Save" button to save the changes.

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Pepwave OfficePoint Series

7. Click the "Web Admin" tag, and setup the web access as follows:

Web Access Protocol: HTTPS Management Port: 443 HTTP to HTTPS Redirection: Enable

Click Save button to save the settings.

Step Two: Create Guest Accounts and Set Up Portal Page

8. Go to "Guest Portal and Accounts" by clicking on the link at the left panel.

9. You can generate more than one account at one time. Change the parameters in the fields No. of accounts to be generated, Username prefix, Sequence number suffix and Time Quota. Default time limit is set to 24 hours. You can change the time limit.

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10. Click "Generate" button.

11. You should now have some guest accounts generated as shown in the table "Unused Guest Accounts". You can download the accounts information in CSV file by clicking the "All", "Generated today" or "Not generated today" links.

12. A standard portal page will be generated automatically after guest accounts are generated (http://guest.pepwave.com). You can customize the portal page by clicking on the "Portal Page Customization" tab. In the screen upload your logo image and enter message for guests. You can preview your portal page and then publish the portal page.

Your guest accounts and portal page are now ready for use.

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Pepwave OfficePoint Series

7.2.3 Guest Protect

Block LAN Access

Bandwidth

Management

Maximum Number

of Clients

Firewall Mode

Wireless Networks Details - Guest Protect

This option enables the settings to Block all private IPs / Custom Subnet / Block Exception.

If you have selected Block all private IPs or Custom Subnet, these IPs / Subnets will be blocked no matter what "Firewall Mode" selected. When Block Exception is selected, IPs entered will be excluded from the blocking list.

Private IP -- This includes the commonly known private IPs:

192.168.0.0 - 192.168.255.255

172.16.0.0 - 172.31.255.255

10.0.0.0 - 10.255.255.255

Custom Subnet -- This includes user specified IP subnets to be blocked.

Block Exception – Only IPs specified will NOT be blocked.

This option enables the settings to control upstream and downstream limits. You can select to either control the bandwidth usage Per VAP or Per Client.

This setting specifies the maximum number of clients that can be connected to the OfficePoint simultaneously. By default, it is set to unlimited (which is 0 in number).

This setting specifies three options: Lockdown, Flexible, and Disable.

Lockdown – Block all traffic except for the pre-defined exceptions;

Flexible – Allow all traffic except for the pre-defined exceptions;

Disable – Firewall mode is disabled. (Default option)

This setting specifies the exceptions when Lockdown or Flexible Firewall

Exceptions

Mode is selected. Exceptions can be added by types, including Port, Domain, IP Address, MAC Address, Application /Service.

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7.2.4 MAC Filter

The settings allow administrator to control the access through Mac address filtering. Available options are: None, Deny all except listed, Accept all except listed.

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7.2.5 Advanced

Data Rate

Multicast Filter

Multicast Rate

DHCP Relay

Default VLAN ID

Wireless Networks Details -Advanced

There are two options on data rate: Fixed, Auto

Fixed will forced all data packets to be transmitted into the selected transmit rate. Auto will automatically select the best transmit rate with a condition to use the selected transmit rate as the minimum auto transmit rate.

This setting enables the filtering of multicast network traffic to the wireless SSID.

This setting specifies the transmit rate to used for sending multicast network traffic.

The OfficePoint will forward DHCP requests to a specified DHCP Server. This option prevents broadcast messages from being propagated on the Ethernet segment. Upon selecting this option, the DHCP Server IP address (or DHCP Server settings) will be prompted.

If 802.1x is enabled and a per-user VLAN ID is specified in the authentication reply from the Radius server, then the value specified via Default VLAN ID will be overridden.

The default value of this setting is 0. That means VLAN tagging is disabled (instead of tagged with zero).

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The 802.1p QoS value to be marked on all outgoing packets generated from the virtual AP (i.e. packets that travel from the Wi-Fi segment, through the

Network Priority

(QoS)

Layer 2 Isolation

Pepwave OfficePoint unit to Ethernet segment via the LAN port). If per-user or per-domain QoS value is specified, the Default Quality of

Service value will be overridden. Possible values are Gold, Silver and Bronze.

Layer 2 is in reference to the second layer in the ISO Open System Interconnect model.

When this option is enabled, clients on the same VLAN, SSID or subnet are not allowed to communicate directly via the Layer 2 Protocol(s). Traffic is passed to upper communication layer(s).

With this option disabled, clients on the same VLAN are allowed to communicate with each other directly. (Windows network resources browsing will be possible.)

By default, the setting is disabled.

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7.3 Advanced Wireless Settings

Advanced Wireless Settings provides more options to fine tune the parameters on the system to achieve the optimal performance.

7.3.1 Radio Settings

Three options are available:

802.11b/g: Pepwave OfficePoint accepts both 802.11b and 802.11g client association requests.

Protocol

Operating Country

802.11b Only: Pepwave OfficePoint accepts only 802.11b client association

requests.

802.11g Only: Pepwave OfficePoint accepts only 802.11g client association requests.

This setting specifies the country / region whose regulations the Pepwave OfficePoint unit should follow.

If United States is selected, RF channels 1 to 11 are available. Maximum transmission power is 26 dBm (400 mW) for models of MPW-4xx, or 23dBm (200 mW) for models of MPW-2xx.

If Europe region is selected, RF channels 1 to 13 are available. Maximum transmission power is 20 dBm (100 mW).

Radio Settings

This option selects the 802.11 channel to be utilized. Available options for

Channel

802.11b or 802.11g are from 1 to 11, and from 1 to 13 for the country setting of Default (US) and Europe, respectively.

The system would perform channel scanning based on the scheduled time set.

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Output Power

Antenna Selection

This option enables the configuration of transmission power. Available options are Max, High, Medium, and Low.

For Pepwave OfficePoint Outdoor units, the hardware may be equipped with two antennas for transmit and receive diversity.

If the Pepwave OfficePoint unit is equipped with two antennas, users can select Main, Aux. and Both (antenna diversity).

By default, Main is selected.

7.3.2 Advanced Features

Advanced Wireless Settings – Advanced Features

Discover Nearby

Network

The AP would scan and discover nearby network if this option is enabled.

Scanning Interval

Scanning Time

WMM

This setting determines how often the access point goes to other channels to discover Neighbor AP.

This setting determines how long the access point stays on the other channels to discover Neighbor AP.

This option enables the Wi-Fi Multimedia (WMM), as known as Wireless Multimedia Extensions (WME) on the access point.

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ting provides the option to set the wait time to receive

Pepwave OfficePoint Series

7.3.3 Performance Tuning

Beacon Rate

Beacon Interval

DTIM Period

RTS Threshold

Distance / Time

Convertor

Slot Time

ACK Timeout

CTS Timeout

802.11g Protection

Advanced Wireless Settings – Performance Tuning

This setting provides the option to send beacon in different transmit bit rate and the bit rates are: 1Mbps, 2Mbps, 5.5Mbps, 6Mbps, 11Mbps.

This setting provides the option to set the time between each beacon send.

This setting provides the option to set the frequency for beacon to include Delivery Traffic Indication Message, DTIM. The interval unit is in millisecond.

This setting provides the option to set the minimum packet size for the unit to send an RTS using the RTS/CTS handshake. Setting zero would disable this feature.

This is a convertor which will automatically adjust the Slot Time, ACK Timeout and CTS Timeout based on the distance you have entered.

This setting provides the option to modify the unit wait time before it transmits.

This set acknowledgement packet before doing retransmission.

This setting provides the option to specify the timeout for the unit to wait for CTS response in the RTS/CTS handshake.

Enable this setting to in favor of 802.11g devices in mixed mode (11g and 11b) networks.

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Pepwave OfficePoint Series

7.4 AutoMesh

AutoMesh provides a way to link APs together when wired cabling is not preferable. This also extends the wireless coverage of the wireless network for the wireless clients.

Node Type

AutoMesh Number

Key

AutoMesh Settings

There are four options: Auto Detect, Wired, Wireless and Disable.

Auto Detect - the unit would check the connectivity to the default gateway via

wired Ethernet to determine the node type. If there is connectivity to the default gateway, the unit would state its node type as gateway. Otherwise, the unit would state its node type as node.

Wired- the unit is expected to be wire connected to provide public network access to other wireless nodes.

Wireless - the unit would search for the best gateway or node wirelessly in order to gain public network access.

Disable – the unit would not link to any AP.

This setting gives the encryption key to secure the data between APs. You can click the link Hide / Show Passphrase to show or hidden the above

encryption key.

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Pepwave OfficePoint Series

7.5 SNMP

7.5.1 SNMP Settings

Upon selecting SNMP from the navigation bar on the left-hand-side of the Main Menu, the following page is displayed to enable the configuration of SNMP server settings:

Server Name

SNMPv1

SNMPv2

SNMPv3

SNMP Trap

Receiver Name

SNMP Trap

IP Address

SNMP Settings

This setting specifies the name that identifies the SNMP server.

This setting specifies whether to enable or disable the support for Version 1 of SNMP.

This setting specifies whether to enable or disable the support for Version 2 of SNMP.

This setting specifies whether to enable or disable the support for Version 3 of SNMP.

SNMP Trap is a message initiated from a client and sent to the PolePoint device.

Once this option is enabled, the following two options for SNMP Trap will be available for configuration.

This setting specifies the name that identifies the SNMP Trap Receiver.

This setting specifies the IP address of the SNMP Trap Receiver.

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Pepwave OfficePoint Series

7.5.2 SNMPv1 / SNMPv2 Communities

By adding SNMPv1/v2 Communities, access rights can be controlled. Click on the New button to add one.

SNMPv1 / SNMPv2 Communities

Community Name The password for getting or setting SNMP values.

IP Address and IP

Mask

Access Mode Choose either Read Only or Read & Write.

Status Enable or Disable this community.

The allowed IP and subnet address which can access the SNMP server.

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Pepwave OfficePoint Series

7.5.3 SNMPv3 Users

By adding SNMPv3 users, access rights can be controlled. Click on the New button to add one.

SNMPv3 User Setting

SNMPv3 User Name

Authentication

Protocol

Authentication

Password

Privacy Protocol

Privacy Password

Access Mode Grant Read or Read & Write access to this user.

Status Enable or Disable this user.

The user ID to be allowed to access the SNMP agent.

The protocol for authenticating the user. Available options are: HMAC-MD5 and HMAC-SHA.

Users provided with a correct password will be granted the right to access the SNMP agent.

The encryption method to be used in SNMPv3 communication. Available options are: None and CBC-DES.

This option is shown only if CBC-DES is chosen as the Privacy Protocol. This is the key for decrypting the encrypted data.

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Pepwave OfficePoint Series

7.6 Web Administration

Upon selecting Web Administration from the navigation bar on the left-hand-side of the Main Menu, the tabs of configuring the management interface are displayed.

7.6.1 Web Access Settings

The selection Web Access Settings configures the protocol and TCP port number of the web server. If HTTPS is enabled, HTTP to HTTPS Redirection option will be provided.

7.6.2 Admin Username

The selection Admin Username configures the administrator username for entering Web Admin Interface. To change to the Username, enter the new username into the Username input fields.

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Pepwave OfficePoint Series

7.6.3 Admin Password

The selection Admin Password configures the administrator password for entering Web Admin Interface. To change to the password, enter the same new password into the New Password and New Password

(Retype) input fields.

7.6.4 Web Administration

The selection Disable Web Administration turns off the access to Web Administration Interface.

After being turned off, Web Administration Interface can be re-enabled using SNMP.

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Pepwave OfficePoint Series

8 Tools - Diagnostic Tools

This provides three useful tools for diagnosing the network. The three available options are: Ping, Traceroute and Nslookup.

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Pepwave OfficePoint Series

9 Commands

Upon selecting Commands from the navigation bar on the left-hand-side of the Main Menu, a list of commands is displayed, as follows:

9.1 Activate Changes

Click on Activate Changes and a prompt will ask and confirm to save configuration and activate the OfficePoint unit.

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Pepwave OfficePoint Series

9.2 Firmware

Firmware Version

Flash Status

Boot from

Firmware Upgrade

Target

Firmware Image File

Commands - Firmware

This shows the firmware version loaded into the flash partitions.

This shows the firmware status on the flash partitions.

This indicates which flash partition boots up the system.

This shows which flash partition is used for firmware upgrade.

Upload a firmware file for upgrading the unit’s software. A reboot is required after upgrading the firmware.

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Pepwave OfficePoint Series

9.3 Configuration

Commands - Configuration

Restore Factory

Default

Download Active Configuration To

File

Upload

Configuration File

This command is for restoring factory default settings of the OfficePoint. Preserve the network settings by enabling Preserve Settings.

Select this command to download the active configuration for backup purposes.

Select this command to upload the configuration from a backed up configuration file.

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Pepwave OfficePoint Series

9.4 Misc

Download Debug

Information

Reboot AP

Commands - Misc

Select this comment to download debugging information from the Pepwave OfficePoint unit.

In the event of technical issues, to facilitate prompt resolution by technical support from Pepwave, please send along with a debug file with the support request.

This option is for rebooting the Pepwave OfficePoint unit.

User Manual

Pepwave OfficePoint Series

10 Restoration of Factory Defaults

10.1 OfficePoint Indoor Series

The following procedure restores the settings of Pepwave OfficePoint indoor device to factory defaults:

1. Power on the unit, wait for 1 minute until the Status LED turns green.

2. Press and hold the reset button on the rear panel for at least 5 seconds, then release.

3. The Status LED will blink, and then the unit will automatically reboot.

4. 4. Wait for 1 minute or until the Status LED turns green, upon which the settings of Pepwave OfficePoint will have been restored to the factory defaults.

By default, the unit will acquire an IP address from a DHCP server.

10.2 OfficePoint Outdoor Series

There are two ways to restore the Pepwave OfficePoint outdoor device to default settings.

If you are able to access the web admin interface, go to the “CPE Setup” page, and click the Restore and Reboot button.

Otherwise, you can power up the unit and wait for about 1 min. Then push the Reset Button at the panel side of the unit and then hold it for 5 seconds. The unit will restore the settings to factory default and reboot.

User Manual

Pepwave OfficePoint Series

Appendix A.

Radius Server Setup

Pepwave OfficePoint has been test to be functional with Radiator version 3.9, using the EAP-TTLS protocol.

For Pepwave OfficePoint, configure the authentication protocol of the virtual access point to WPA- AES:CCMP.

Sample Radiator Settings

AuthPort 1812 AcctPort 1813 LogDir /var/log/radius DbDir /etc/radiator Trace 4 <Client DEFAULT> Secret testing123 DupInterval 0 </Client> <Realm DEFAULT> <AuthBy FILE> Filename /etc/radiator/users EAPType TTLS EAPTLS_CAFile /etc/1x/cert/demoCA/cacert.pem EAPTLS_CertificateFile /etc/1x/cert/cert-srv.pem EAPTLS_CertificateType PEM EAPTLS_PrivateKeyFile /etc/1x/cert/cert-srv.pem EAPTLS_RandomFile /dev/urandom EAPTLS_PrivateKeyPassword whatever EAPTLS_MaxFragmentSize 1000 AutoMPPEKeys </AuthBy> AcctLogFileName /etc/1x/radius_detail </Realm>

User Manual

Pepwave OfficePoint Series

Appendix B.

Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

1) Reorient or relocate the receiving antenna.

2) Increase the separation between the equipment and receiver.

3) Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4) Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

IMPORTANT NOTE

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

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Address:

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Pepwave OfficePoint Indoor 200, OfficePoint Indoor 400, OfficePoint Outdoor 400-DX User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual