VisuNet RM Shell 5
Manual
With regard to the supply of products, the current issue of the following document is applicable: The
General Terms of Delivery for Products and Services of the Electrical Industry, published by the Central
Association of the Electrical Industry (Zentralverband Elektrotechnik und Elektroindustrie (ZVEI) e.V.)
in its most recent version as well as the supplementary clause: "Expanded reservation of proprietorship"
Worldwide
Pepperl+Fuchs Group
Lilienthalstr. 200
68307 Mannheim
Germany
Phone: +49 621 776 - 0
E-mail: info@de.pepperl-fuchs.com
North American Headquarters
Pepperl+Fuchs Inc.
1600 Enterprise Parkway
Twinsburg, Ohio 44087
USA
Phone: +1 330 425-3555
E-mail: sales@us.pepperl-fuchs.com
Asia Headquarters
Pepperl+Fuchs Pte. Ltd.
P+F Building
18 Ayer Rajah Crescent
Singapore 139942
Phone: +65 6779-9091
E-mail: sales@sg.pepperl-fuchs.com
https://www.pepperl-fuchs.com
VisuNet RM Shell 5
Contents
1 Introduction................................................................................................................ 6
1.1 Note................................................................................................................. 6
1.2 Content of this Document............................................................................. 6
1.3 Target Group, Personnel ............................................................................... 6
1.4 Symbols Used ................................................................................................ 7
2 VisuNet RM Shell—An Overview.............................................................................. 8
2.1 Update Architecture ......................................................................................9
2.2 Factory Reset ................................................................................................ 9
2.3 Program Features ........................................................................................ 10
2.4 Licencing ...................................................................................................... 12
2.5 Installation.................................................................................................... 12
2.5.1 First Start Wizard ............................................................................. 13
2.6 VisuNet RM Shell User Roles...................................................................... 27
3 VisuNet RM Shell 5 User Interface .........................................................................28
3.1 Unified Write Filter ....................................................................................... 31
4 About App................................................................................................................. 33
4.1 Hardware ......................................................................................................34
4.2 Licenses and Terms of Use......................................................................... 34
4.3 Software........................................................................................................ 35
5 Profiles Management App ...................................................................................... 36
5.1 Connection Features ...................................................................................39
5.2 RDP Settings ................................................................................................ 47
5.3 Raritan KVM Settings ..................................................................................50
5.4 VisuNet Desktop Sharing Settings............................................................. 52
5.5 VNC Settings ................................................................................................ 61
5.6 Web Browser Settings (Chrome)................................................................ 64
5.7 Web Browser Settings (Internet Explorer) ................................................ 64
6 App Management..................................................................................................... 66
6.1 Wedge App ................................................................................................... 69
6.2 Process Explorer App ................................................................................. 71
7 System Settings App............................................................................................... 72
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Contents
7.1 General Settings ..........................................................................................74
7.2 Desktop Sharing ..........................................................................................79
7.3 Dialog Filter .................................................................................................. 81
7.4 Display Settings ...........................................................................................83
7.4.1 Configuring a Single Monitor ............................................................ 83
7.4.2 Configuring Multiple Monitors........................................................... 83
7.5 Emerson DRDC Settings .............................................................................85
7.6 Frontkey Settings......................................................................................... 86
7.7 Keyboard Settings .......................................................................................88
7.8 Network.........................................................................................................89
7.9 Pointing Device Settings .............................................................................91
7.10 Proxy Settings ..............................................................................................92
7.11 Scheduler......................................................................................................94
7.12 Security.........................................................................................................95
7.13 Touch Settings..............................................................................................98
7.14 Update...........................................................................................................99
7.15 VisuNet CC Settings ..................................................................................103
7.16 Wedge Configuration for Scanners With Serial Interface......................104
8 System Tools App ..................................................................................................108
8.1 Clean Lock..................................................................................................108
8.2 Network Adapter Information ...................................................................109
8.3 Network NSLookup Tool ............................................................................109
8.4 Network Ping Tool ......................................................................................110
9 Factory Reset .........................................................................................................111
9.1 Change Password ......................................................................................114
9.2 Image Management ...................................................................................115
9.3 Network Settings........................................................................................117
9.4 Device Info..................................................................................................118
10 How-Tos...................................................................................................................119
10.1 Connecting an RM / BTC with a PC via RDP............................................119
10.2 Increasing RDP Reactivity and Performance ..........................................127
10.3 Configuring Auto-Logoff from Session (Session Timeout) with RDP ..127
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Contents
10.4 Configuring a Multi-Monitor (Extended Desktop) Setup with RDP and
Box Thin Client BTC................................................................................... 127
10.5 Installing McAfee Endpoint Security .......................................................128
10.6 Pairing a Bluetooth® Device..................................................................... 131
10.7 Importing Host Certificates ...................................................................... 134
10.8 Enable TLS 1.0 (for Raritan DKX2-101 or older Webservers)................ 144
11 Appendix ................................................................................................................147
11.1 Open Network Ports .................................................................................. 147
11.2 Shell freezes on RDP log-on screen ........................................................ 147
11.3 Pepperl+Fuchs SE End User License Agreement (EULA).....................147
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VisuNet RM Shell 5
Introduction
1 Introduction
1.1 Note
This manual revision was released with VisuNet® RM Shell version 5.5 but also covers all previous versions of VisuNet RM Shell 5.
1.2 Content of this Document
This document contains information required to use the product in the relevant phases of the
product life cycle. This may include information on the following:
• Product identification
• Delivery, transport, and storage
• Mounting and installation
• Commissioning and operation
• Maintenance and repair
• Troubleshooting
• Dismounting
• Disposal
Note
For full information on the product, refer to the further documentation on the Internet at
www.pepperl-fuchs.com.
The documentation comprises the following parts:
• This document
• Datasheet
In addition, the documentation may comprise the following parts, if applicable:
• EU-type examination certificate
• EU declaration of conformity
• Attestation of conformity
• Certificates
• Control drawings
• Instruction manual
• Other documents
1.3 Target Group, Personnel
Responsibility for planning, assembly, commissioning, operation, maintenance, and dismounting lies with the plant operator.
Only appropriately trained and qualified personnel may carry out mounting, installation, commissioning, operation, maintenance, and dismounting of the product. The personnel must have
read and understood the instruction manual and the further documentation.
Prior to using the product make yourself familiar with it. Read the document carefully.
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VisuNet RM Shell 5
Introduction
1.4 Symbols Used
This document contains symbols for the identification of warning messages and of informative
messages.
Warning Messages
You will find warning messages, whenever dangers may arise from your actions. It is mandatory
that you observe these warning messages for your personal safety and in order to avoid property damage.
Depending on the risk level, the warning messages are displayed in descending order as follows:
Danger!
This symbol indicates an imminent danger.
Non-observance will result in personal injury or death.
Warning!
This symbol indicates a possible fault or danger.
Non-observance may cause personal injury or serious property damage.
Caution!
This symbol indicates a possible fault.
Non-observance could interrupt the device and any connected systems and plants, or result in
their complete failure.
Informative Symbols
Note
This symbol brings important information to your attention.
Action
This symbol indicates a paragraph with instructions. You are prompted to perform an action or
a sequence of actions.
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
2 VisuNet RM Shell—An Overview
Pepperl+Fuchs VisuNet Remote Monitors (RMs) and Box Thin Clients (BTC) are industrialgrade thin client solutions that provide a simplified, modern user interface for operators. The
firmware of an RM, called VisuNet RM Shell (RM Shell), enables users to easily access applications that run on a host system (e.g., workstation PC or server) via Ethernet.
With RM Shell, the latest versions of common remote protocols, such as RDP 10 or VNC are
supported. With these protocols, the RMs / BTCs can be easily integrated into all major process control systems—whether they are virtualized or conventional workstation-based setups.
Further, RM Shell has a tailored user interface, which only shows the important system aspects
that are relevant for the configuration of the RM / BTC. This makes the integration of an RM /
BTC into the process control system simpler than ever before. Configuring a new RDP connection, for example, can be done in a few steps. This is achieved via a consistent, touchscreenoptimized design across all protocol editors.
RM Shell also helps increase process stability. It ensures a stable connection to the process
control host system and an error-free display of the process pictures.
The auto-connect function can be used to configure RMs / BTCs in such a way that they automatically establish a connection to a designated host system, without any further intervention
from the user. While temporarily interrupted connections are automatically reestablished,
backup hosts can be specified in RM Shell to which an RM / BTC can automatically connect if a
host system fails.
In addition to support for remote protocols, RM Shell also offers a restricted web browser feature, which can be enabled via an optional professional license key. This allows fixed
addresses to web applications like web-based Manufacturing Execution Systems (MES) to be
defined. Users with administrator rights can restrict operator access to these pre-defined websites. This increases system security and reduces the risk of malware infiltration.
This manual describes the features and functions of RM Shell in detail.
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VisuNet RM Shell—An Overview
2.1 Update Architecture
The RM Shell architecture consists of two partitions.
The main elements of partition C are the RM Shell as well as Device Drivers and Service Applications. All components are based on Windows 10 IOT LTSC 2019 or Windows 10 IOT LTSB
2016.
Updates regarding Windows security patches, functional updates or RM Shell security updates
effect partition C. Only single components are affected and will be overwritten depending on
the update. Whenever a factory reset is performed all data of partition C will be overwritten.
The Factory Reset Update is an own package which will be provided and imported via Shell.
Figure 2.1 Architecture of the RM Shell
2.2 Factory Reset
With Factory Reset Version No. 6.0 and newer, the image is no longer available locally on Partition D which increases the storage and speed. With Factory Reset Version >6.0 and RM Shell
version >5.3 it is possible to capture your own backup image. We strongly recommend to create your own backup image and store it on your network drive.
Feature Description Notes
Pepperl+Fuchs
Factory Reset
Image
Backup Image Own captured Backup Image, which
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Available for each specific device.
The Pepperl+Fuchs default settings
will be applied back to your device.
With Factory Reset 6.0 and newer
the image won’t be stored on the
device any more.
can only be applied on the same
device with the identical serial number. The backup image can be used
to restore a specific state of a device.
Get in contact with your local sales
support
Caution! After applying the Pepperl+Fuchs image the setup of the
device needs to be performed
locally! The RM Shell first start wizard will guide you through the most
important initial configuration steps.
Please refer to the First Start Wizard
Chapter in the RM Shell Manual for
further information.
Has to be captured by the customer
in the RM Shell Factory Reset or via
VisuNet CC - Device Backup in
advance.
Note: VisuNet CC might not be able
to find the device when changes of
the computer name or the Network
settings have been done after capturing the image.
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
2.3 Program Features
Feature Description Notes
Operating system Based on Microsoft® Windows® 10
Modern, simplified user interface
Easy Set-up Designed to be used intuitive.
Auto-connect Allows you to configure the RM to
Connection loss
detection
Backup connection
Centralized management of all
RMs
Remote Protocols and Clients
MS RDP Latest version of Microsoft Remote
VNC VNC client, compatible with multiple
Restricted web
browser, based
on Internet
Explorer
Restricted web
browser, based
on Chrome
Desktop Sharing Displays the desktop of other RMs
Raritan KVM Client allows you to directly connect
DRDC Allows you to directly connect from a
Security
Unified write filter Unified write filter Protects the drive
Scheduler Enables 24/7 use of unified write fil-
IoT Enterprise LTSC 2019 or Microsoft® Windows® 10 IoT Enterprise
LTSB 2016
Touch-optimized, modern UI
Additional an initial setup wizard
guides you through the most important steps when configuring an RM
for the first time
automatically connect to host systems after startup
The RM detects network failures or if
a host is unavailable
In case of a network or host failure,
an RM can automatically connect to
a backup host system
RMs can be managed and configured centrally via VisuNet Control
Center.
Desktop Protocol
VNC servers (e.g., TightVNC and
UltraVNC)
Fast HTML browser that uses Internet Explorer to render websites.
Operators can be restricted to visiting only specified websites.
Fast HTML5 browser that uses the
Google Chrome. Operators can be
restricted to visiting only specified
websites.
with enabled Desktop Sharing
Server
to Raritan Dominion KX IV-101 KVMover-IP-Switch
VisuNet Remote Monitor to a virtualized Emerson DeltaV system
from persistent storage of malicious
software
ter without buffer overflow. Periodic
reboots can be planned to occur
when device is not in use
Improved feature in RM Shell 5
Improved feature in RM Shell 5
Optional CC license feature.
Please find further information at
pepperl-fuchs.com/hmi
Optional PRO license feature
Optional PRO license feature
Optional PRO license feature
Optional PRO license feature
Optional DRDC license feature
New feature in RM Shell 5
New feature in RM Shell 5
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
Feature Description Notes
Antivirus software support
Dialog filter Closes application windows that are
Firewall Windows firewall protects RMs from
USB pen drive
lock
Updates Pepperl+Fuchs provides regularly
Capture Backup
Image
Apply Backup
Image
Additional Security Features
Security Alerts Pepperl+Fuchs investigates all
Thin Client Software Update Service
Advanced Features
Administrator
access to Windows® Explorer
Clean lock Allows you to temporarily lock the
Network test tools A set of network test tools (e.g., ping
Task Switcher Switch between multiple remote
Extended desktop support for
industrial Box
Thin Client BTC
Wireless LAN
configuration
support
Administrators can install third-party
virus protection software. Windows
defender is activated by default
not whitelisted and blocks user
access to the file system
network attacks
USB lockdown prevents access of
storage media like USB sticks on the
RMs
updates in terms of security patches
and functional updates.
Capture your individual device settings of the RM/BTC as a backup
image and apply when required
back on to the device.
Apply your individual device settings
of the RM/BTC which were earlier
captured as a backup image and
overwrite the full windows partition.
reports of security vulnerabilities
affecting Pepperl+Fuchs products
and services.
Let us inform you when either security or functionality updates are available.
Allows administrators to install thirdparty applications and adjust
advanced system Settings. Systems
can be integrated in the domain.
input devices (e.g., touchscreen)
when cleaning the device to avoid
accidental inputs
tool) provide support while commissioning an RM
connections and apps that are running on the RM.
Remote profile connections can be
assigned to different monitors that
are connected to the industrial Box
Thin Client BTC
Wireless LAN connections can be
managed in RM Shell (requires builtin wireless LAN adapter)
New feature in RM Shell 5
New feature in RM Shell 5
Please check for updates regularly
or use our Thin Client Software
Update Service to be informed by
Pepperl+Fuchs.
New feature of RM Shell 5.3 and
newer, and Factory Reset 6.0
Note: RM Shell 5.3 (or newer) in
combination with Factory Reset 6.0
(or newer) is required.
New feature of RM Shell 5.3 and
newer, and Factory Reset 6.0
Note: RM Shell 5.3 (or newer) in
combination with Factory Reset 6.0
(or newer) is required.
Cyber Security and Reporting,
Subscribe to our RSS feed to stay
updated on Cyber Security Information from Pepperl+Fuchs
https://www.pepperlfuchs.com/global/en/33314.htm
New feature in RM Shell 5
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
Feature Description Notes
Process explorer Allows you to diagnose an RM and
Desktop Sharing
Server
2.4 Licencing
Ordering Information
When purchasing Pepperl+Fuchs RMs or BTCs RM Shell is already installed and the scope of
delivery includes RM Shell licenses.
Part No. Model Number
548289 VISUNET-RM-SHELL5-PRO
548294 VISUNET-RM-SHELL5-DRDC
548284 VISUNET-RM-SHELL5-CC
monitor how much RAM, storage,
and CPU are being used by local
processes.
Clone an RM and display its desktop
on other RMs
Note
License Bundles
Contact your local Pepperl+Fuchs sales representative for information about license bundles.
2.5 Installation
A Wizard guides you through the first steps of the installation of the RM Shell. After completing
the First Start Wizard the RM Shell will be started in the Operator Role.
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
2.5.1 First Start Wizard
When you start a device with VisuNet RM Shell for the first time, the first-start wizard appears
on your screen. This wizard guides you through the most important initial configuration steps.
Configure your basic system settings and click "Next." Accept the terms and conditions on the
next window to start using VisuNet RM Shell.
Figure 2.2
If your VisuNet RM Shell 5 is based on Windows® 10 IoT Enterprise 2019
LTSC, you also must perform the following steps:
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
Set the correct Region
1.
Click "Set Region" to enter the advanced Microsoft® settings.
Figure 2.3
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
2.
Navigate to the "Region" tab on the left side
Figure 2.4
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
3.
Pick the required region from the drop-down list.
Figure 2.5
4.
Close the dialog
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
Add Keyboard Layout
Click "Set Language and Keyboard" (2.) to enter the advanced Microsoft® settings, then navigate to "Language"
1.
Select the installed language "English (United States)" and click the "Options" button:
Figure 2.6
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
2.
Under the "Keyboards" section, click the Add a keyboard button
Figure 2.7
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
3.
Select the new keyboard layout
Figure 2.8
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
4.
Remove the US keyboard layout in the last step
Figure 2.9
5.
Close the dialog.
6.
The input language in the First Start Wizard will not change, since only the keyboard layout is
affected by this change.
The Wizard guides you through the following:
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
Computer Name
Changes the computer name of your Windows® device as well.
The updated computer name is only applied after a restart.
Figure 2.10 Computer Name
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
Setup Network
All information about the local RM / BTCs network adapter hardware is shown.
You can edit the network adapter name according to your needs.
Use this option to enable/disable DHCP (Dynamic Host Configuration Protocol).
With DHCP, you can integrate the RM / BTC into an existing network without further manual
configuration. Settings like IP Address, Subnet Mask, Default Gateway, and DNS Server are
addressed then assigned automatically to the RM / BTC. However, you can set up all these
parameters manually by disabling the DHCP option.
22
Figure 2.11 Setup Network
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
Setup Touchscreen
Select the right touch settings, if your RM is equipped with a touch screen option. For further
information refer to Chapter 7.13.
Figure 2.12
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
Password Settings
Engineer Password: no default password is set. To ensure the highest level of security, the
Administrator and Engineer user roles must be password protected.
Administrator Password: no default password is set. To ensure the highest level of security,
the Administrator and Engineer user roles must be password protected.
Windows® Password: accesses the Windows® password. The Windows® password is dis-
played in encrypted form only.
Tip
We highly recommend changing the Windows® password.
Factory Reset Password: Change the Factory Reset password. The password is hidden via
dots and must have at least 6 characters. The field cannot be blank.
24
Figure 2.13 Password Settings
Note
In case of restoring a backup or clone image or if you changed the password in the Factory
Reset UI the Factory Reset Password option will not appear.
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
License Agreement
You have to accept the License agreement to proceed further.
Figure 2.14 License Agreement
Note
Correct Information
Ensure that you set the correct information on this wizard. The information should be valid for
the location where the VisuNet RM Shell will be installed. The correct time is required for
encrypted communication and to ensure reliable communication.
After completing the First Starting Wizard, the VisuNet RM Shell will be started in the Operator
Role. To configure further settings switch to the Administrator role.
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VisuNet RM Shell 5
VisuNet RM Shell—An Overview
Figure 2.15
VisuNet RM Shell does not come with any pre-created connection profiles. For this reason, the
profiles list is empty when you start VisuNet RM Shell for the first time.
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VisuNet RM Shell 5
full
user rights
limited
user rights
A
E
O
VisuNet RM Shell—An Overview
2.6 VisuNet RM Shell User Roles
The VisuNet RM Shell security concept is based on 3 user roles that are structured hierarchically. Each user role has different rights.
Figure 2.16 Concept of user rights: O(perator), E(ngineer) and A(dministrator)
User Role Description
Operator (O) Operators are standard users. They can only
Engineer (E) Engineers are responsible for RM setup and
Administrator (A) Administrators have all rights of operators and
execute predefined profiles. Operators have
no access to RM settings.
integration. They have acces to profiles, system settings, and applications (create, edit,
and delete profiles).
engineers. In addition, administrators can
access Windows®Explorer to install third-
party applications and drivers and adjust
advanced settings outside of RM Shell.
Warning!
Password Protection
To ensure the highest level of security, the Administrator and Engineer user roles must be password protected. Access to the Administrator and Engineer user roles should be permitted only
to employees who are familiar with the administration of thin clients. There is no factory default
password setting for any of the user roles.
The passwords can be set in the first start wizard. In the administrator role, the passwords can
be adjusted or set in the Security Settings
Note
Compatibility of Third-Party Software
RM Shell is qualified to work with software that is shipped with Pepperl+Fuchs VisuNet
devices. Pepperl+Fuchs does not guarantee the functionality of third-party software.
Customers are responsible for ensuring compatibility with any third-party software.
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VisuNet RM Shell 5
1
5
4
2
6
3
VisuNet RM Shell 5 User Interface
3 VisuNet RM Shell 5 User Interface
Home Screen Features (Administrator Role, after individual profiles
have been created)
The home screen is divided into 6 basic areas:
Figure 3.1 RM Shell 5 home screen
1 System functions
2 Unified write filter status
3 User-role information
4 Fly-in messages
5 Profiles
6 Applications
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VisuNet RM Shell 5
VisuNet RM Shell 5 User Interface
1. System Functions
Icon Description
RM Shell Task Switcher
The RM Shell Task Switcher allows you to
switch between open connection profiles and
applications running on an RM / BTC. To open
the Task Switcher, click the icon or press the
hotkey CTRL+Alt+SCROLL on the keyboard.
The Task Switcher shows a window overview
of all open remote connections and apps. You
can change the application by selecting one of
the displayed remote connections or apps.
Use the number keys 1 to 9 to switch within
the profiles. Click 0 to return to the VisuNet
RM Shell Home screen.
Switch user role
Choose between Operator, Engineer, or
Administrator
Touchscreen keyboard
Shows the touchscreen keyboard on the
screen.
Preconfigured power options, such as:
• Protect disk and restart
• Restart
• Shutdown (Some devices need a power
reset to be able to boot again)
• Turn off display
The power options can be set by the Engineer
and Administrator user roles. The Operator
user role is only allowed to run the preconfigured options.
2. Unified Write Filter Status
This area of the home screen indicates whether the unified write filter is enabled. For more
information on the unified write filter, see chapter 3.1.
3. User-Role Information
When an Administrator or Engineer user is logged in, the signed-in user role is indicated at the
top of the home screen. If an Operator user is logged in, this information is not displayed.
4. Fly-In Messages
At the top-right corner of the home screen, fly-in messages show error messages or status
information when certain events occur. Click on the fly-in messages to make them disappear.
The messages automatically disappear after 30 seconds.
5. Profiles
This section shows all profiles that have been created locally. Every profile is represented by a
tile that displays the profile type (e.g., "RDP," "VNC"), profile name (e.g., "RDP - 2"), and connection status (e.g., "connected," "disconnected").
The following symbols indicate the different profile types:
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VisuNet RM Shell 5
VisuNet RM Shell 5 User Interface
RDP
Desktop Sharing
1
VNC
Web Browser URL (Chrome)
Web browser URL (IE)
Raritan KVM
1. PRO license required to unlock feature
1
1
1
Profile status information is indicated at the bottom-left corner of each profile tile:
Status Description
Idle Initial status after a profile has
been created
Disconnected Profile is not connected to a
host
Connected Profile is connected to a host
PC. A green status bar at the
top of the profile tile is visible.
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VisuNet RM Shell 5 User Interface
Status Description
Connection failed An error occurred while trying
to establish a connection
Auto connect If auto connect is enabled, a
defined profile connects automatically to a host. The seconds remaining before the
next connection retry are
counted down in the top-right
corner of the profile tile.
Simultaneously, an animated
white status bar at the top of
the profile tile is visible.
For more information on auto
connect, see chapter 5.1.
6. Applications
This section shows all applications. The information and features that are accessible in this
section vary based on the signed-in user role:
User Role Description
Operator Access to profiles (if not limited by a precon-
Engineer Access to profiles, system settings, and appli-
Administrator Full access to profiles, system settings, appli-
figured auto connect). No access to system
settings or applications.
cations (create, edit, and delete profiles).
cations, and Windows® Explorer.
3.1 Unified Write Filter
The unified write filter (UWF) protects the system from persistent storage of malware and
viruses. When the UWF is enabled, the system hard drive is locked down and all system
changes are only cached. When rebooting the file system, the cache is deleted and the original
configuration is loaded again.
To store a configuration persistently, you must disable the UWF and reboot the system. After
you have implemented the configuration, enable the UWF and reboot again. This triggers the
persistent storage of the configuration.
Caution!
24/7 Operation
During 24/7 operation and enabled UWF, the system can run out of memory. Please activate
the automatic restart.
Caution!
Windows Swap File
After deactivating the write filter, the Windows swap file is also deactivated. This increases the
risk of running out of memory in 24/7 operation, even when the UWF is disabled.
The swap file should therefore be reactivated in the Windows settings after deactivating the
write filter.
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VisuNet RM Shell 5
VisuNet RM Shell 5 User Interface
Note
User Access to UWF
Only users logged in as "Engineer" or "Administrator" can enable and disable the UWF.
Note
3rd Party Software
When using 3rd party software (e.g. antivirus software), verify if the software is compatible to
the UWF and does not write large amounts of data onto the harddrive.
Enabling and Disabling the UWF
1.
Click the power icon at the top-left corner of the RM Shell home screen .
2.
Select "Protect Disk and Restart" to enable the UWF or "Unprotect Disk and Restart" to disable
the UWF.
After restart, the change will be in effect. An icon at the top of the home screen indicates
whether the UWF is enabled.
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1
2
3
4
About App
4 About App
The first tile in the application area on the home screen is the "About" app. This tile gives you a
brief overview of system information.
Figure 4.1 The "About" tile on the home screen
1 Computer name of the RM / BTC, see chapter
2 RM / BTC description, see chapter 7.1
3 IP address of the RM / BTC, see chapter 7.8
4 Current date and time, see chapter 7.1
For additional information, click the "About" tile.
After clicking the tile, you will see 5 submenus in the navigation bar:
• Pepperl+Fuchs SE – this submenu provides information on the Pepperl+Fuchs Group
• DRDC information - for further information please refer to our RM Shell DRDC Manual at
pepperl-fuchs.com/hmi
• (Submenu for GXP-specific information), see chapter 4.3
• Hardware, see chapter 4.1
• Licenses, see chapter 4.2
• Software, see chapter 4.3
• Touch
7.1
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VisuNet RM Shell 5
About App
4.1 Hardware
This submenu provides information on the built-in hardware components (processor, chipset,
RAM, boot time) and the serial number of the RM Shell.
Figure 4.2 Information on the system hardware
4.2 Licenses and Terms of Use
This submenu provides license information for the RM Shell and third-party components.
For more information on the Pepperl+Fuchs End User License Agreement, see chapter 11.3.
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About App
4.3 Software
This submenu provides information on the RM Shell version, operating system, system status,
and loaded assemblies.
The current RM Shell version can be useful when updating the firmware. The other information
may be necessary for technical support.
Figure 4.3 Software information
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5 Profiles Management App
Create and manage remote connection profiles with the Profiles Management App.
RM Shell does not come with any pre-created connection profiles. For this reason, the profiles
list will be empty when you start RM Shell for the first time.
Note
Disable Write Filter for Persistent Storage of Configurations
To persistently store configuration changes, disable the unified write filter (UWF). Once you
have implemented the configuration changes, enable the UWF again to persistently store the
changes.
Figure 5.1 Profiles management home screen. Initially, the profiles list is empty.
Opening the Profiles Management App
To open the profiles management app, click the appropriate icon on the home screen
.
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Profiles Management App
Creating a New Connection Profile
1.
To create a new connection profile, click .
2.
Select your required connection profile type and click "Ok."
1
Figure 5.2 The "Create new Connection Profile" dialog box
The selected connection profile has been created. The new profile's main settings open.
1. Web bowser, Raritan KVM and VisuNet desktop sharing profiles are only available in the pro version
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Figure 5.3 Main settings of a Microsoft RDP profile
Editing the Profile Settings
1.
Go to Profile Settings.
2.
To edit the settings of a profile, double click the requested profile entry in the profiles list or click
.
3.
The settings vary according to the chosen connection type. After you have edited the settings,
click .
The changes have been saved.
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Note
Use the Advanced button to get forwarded to the corresponding Windows Settings
Tip
Use the additional software VisuNet Control Center to easily copy and paste profiles or even
clone one device with different profiles and profile settings to multiple devices within the
network. Get further information of VisuNet CC at pepperl.fuchs.com
5.1 Connection Features
For each profile in the profiles list, you can set up 3 additional features.
• Auto Connect
• Retry
• Backup Connection
"Auto Connect" Feature
If you want an automatic connection to a specific profile, use the Auto Connect function. RM
Shell establishes a connection to the selected profile automatically after a preconfigured time.
Setting up Auto Connect
1.
Go to Profile Settings.
2.
To set up the auto connect for a profile, click .
The "Connection Features" dialog box opens.
3.
Check the "Enable Auto Connect" box.
Figure 5.4 Auto connect options
4.
Use the slider to adjust the time after which the VisuNet RM Shell automatically establishes a
connection to the requested profile.
5.
Click "OK."
The auto connect has been preconfigured. The profiles list is shown.
Figure 5.5 Profile with preconfigured auto connect (as shown in the profiles list): in this example,
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VisuNet RM Shell automatically establishes a connection to the RD - 2 profile after 10
seconds.
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Note
If you do not want your operator to access the RM Shell interface, you can set up "Connect
after..." to 0 seconds. The corresponding profile will automatically connect immediately after
booting the RM / BTC without showing the RM Shell home screen.
"Retry" Feature
In case a connection to a host gets lost, the "Retry" feature attempts to reconnect to the host.
You can specify both a limited number of retries and the time between them.
Setting Up Retry Feature
1.
Go to Profile Settings.
2.
To set up the retry feature for a profile, click .
The "Connection Features" dialog box opens.
3.
Check the "Enable Retry" box.
Figure 5.6 Retry options
4.
Use the "Retry Count" slider to adjust the number of retries.
5.
Use the "Retry after..." slider to adjust the time between retries. The default values are 10
retries with a 10 second break between each retry.
6.
Click "OK."
The retry feature has been set up. The profiles list is shown.
"Backup Connection" Feature
In case a connection to the host gets lost and cannot be reconnected by the "Retry" feature,
you can set up another profile as a backup.
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Setting Up Backup Connection
1.
Go to Profile Settings.
2.
To set up the backup connection feature for a profile, click .
The "Connection Features" dialog box opens.
3.
Check the "Enable Backup Connection" box.
Figure 5.7 Backup connection options
4.
Choose a backup profile from the list that will be started if the connection of the selected profile
fails.
5.
Use the "Establish Backup after..." slider to adjust the time before the backup profile connects
to the host.
6.
Click "OK."
The backup connection has been set up. The profiles list is shown.
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∞
Remote Monitor
Host A
Network
Connection
failed
Auto
Connect
Backup
Connection
Profiles Management App
Example 1 – Connecting Continuously to a Specific Host (via "Backup
Connection" feature)
In this example, the RM / BTC connects automatically to a predefined host A. If the connection
fails, the RM / BTC will continuously try to reconnect to host A.
Use case: If security or software updates are installed on the host system and the host needs to
be restarted, this function ensures that the RM / BTC automatically reconnects to the host when
it is rebooted.
Figure 5.8 Example 1 - Unlimited number of retries to a specific host (with "Backup Connection"
feature)
Setting Up a Continuous Connection to a Specific Host
1.
Go to RM Shell's profile management, choose the profile you want to set to unlimited
connection retries, and click .
2.
Enable "Auto Connect" feature.
3.
Use the slider to adjust the time after which VisuNet RM Shell automatically establishes a
connection to the requested profile.
4.
Enable the "Backup Connection" feature.
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5.
Choose the same profile as backup profile (in this case "RDP - 1").
6.
To save the changes and return to the profiles list, click "OK."
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Remote Monitor
Host A
Network
Connection
failed
Host B
Connection
failed
Host C
Connection
failed
Backup Host B Backup Host C
Backup Host A
Auto
Connect
Backup
Connection
Profiles Management App
Example 2 – Connecting Continuously to More Than One Host (via
"Backup Connection" Feature)
In this example, the RM / BTC connects automatically to a predefined host A. If the connection
fails, the RM / BTC will try to connect to the profile's backup connection (in this case, "host B")
after a predefined waiting time. If host B is also not reachable, the RM / BTC will try to connect
to the host B profile's backup connection (in this case, "host C"). You can easily create "loops"
of backup connections for your profiles. In this example, the backup connection of host C is
host A again.
Use case: If you have an infrastructure with redundant servers, you can set up the RMs / BTCs
to connect to a backup server if the main server fails.
1.
2.
3.
4.
5.
Figure 5.9 Example 2 - unlimited number of connection retries to more than one host (via "Backup
Connection" feature)
Setting Up a Continuous Connection to More Than One Host
Go to RM Shell's profile management, choose the profile you want to set up (e.g., "host A"),
and click .
Enable "Auto Connect" feature.
Use the slider to adjust the time after which RM Shell automatically establishes a connection to
the requested profile.
Enable the "Backup Connection" feature.
Choose the first backup profile (in this case, "host B").
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6.
To save the changes and return to the profiles list, click "OK."
7.
Go to RM Shell's profile management, choose the first backup profile you want to set up (e.g.,
"host B"), and click .
8.
Enable the "Backup Connection" feature.
9.
Choose the second backup profile (in this case, "host C").
10.
Repeat the above steps for all backup profiles you want to set up.
11.
For the "last" backup profile (in this case, "host C"), define the origin profile (in this case "host
A") as backup profile to ensure that the connection retry starts over if the connection has failed.
12.
To save the changes and return to the profiles list, click "OK."
Figure 5.10 Profiles with backup connections
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Remote Monitor
Host A
Network
3 x
Auto
Connect
Retry
Profiles Management App
Example 3 – Limited Number of Connection Retries to the Same Host
(via "Retry" Feature)
In this example, the RM / BTC connects automatically to a predefined host A. If the connection
fails or gets lost, the RM / BTC will try to reconnect to host A 3 times. If the connection cannot
be established, the RM / BTC will not connect to host A after the third retry. After the third retry
fails, the user automatically returns to the RM Shell home screen.
Use case: This enables the user to manually select an alternative connection if the main connection to host A failed.
Figure 5.11 Example 3 - Limited number of connection retries to the same host
Setting Up Limited Number of Connection Retries to the Same Host
1.
Go to RM Shell's profile management, choose the profile you want to set up, and click .
2.
Use the slider to adjust the time after which VisuNet RM Shell automatically establishes a
connection to the requested profile.
3.
Enable the "Retry" feature.
46
4.
Figure 5.12 Corresponding settings in the VisuNet RM Shell (profile settings - connection features)
Use the "Retry Count" slider to adjust the number of retries.
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VisuNet RM Shell 5
Profiles Management App
5.
Use the slider to adjust the time after which VisuNet RM Shell automatically attempts to
reconnect to the host.
6.
To save the changes and return to the profiles list, click "OK."
5.2 RDP Settings
Figure 5.13
The RDP settings are grouped by type. Use the icon to expand the sections.
Main Settings
Option Description
Profile Name Allows you to change the visible name of the selected profile.
Host Computer Name/IP This can be the network name of the host or its IP address.
Host Computer Port The port of the host. We recommend using the default setting.
Username for remote connection
Password Password that is needed to log in to the host.
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Username that is used to log in to the host.
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Connection
Option Description
Choose connection speed This does not set the connection speed but the User Interface
Fast Disconnect Detection
by sending Pings to Host
Server
Enable Auto-Reconnect of
the RDP connection (disable Fast Disconnect
Detection)
Send Keep Alive Telegrams to the RDP server
Enable Idle Timeout on the
RDP server
Enable Connect to Administrative Console Session
Block user from closing the
connection
(UI) settings recommended for this speed. Several visual effects
are activated or deactivated for the host, depending on the chosen connection speed.
The chosen speed may diminish the performance of the RM /
BTC.
By enabling this option, the RM constantly sends pings to the
host. Possible connection failures will be detected much quicker
than usual. To use this function, the host must accept pings.
Enable this option to use the RDP's built-in connection recovery
mechanism. This mechanism also tries to reestablish a remote
desktop connection when it is disturbed.
This function keeps the connection between the RM / BTC and
the host alive. It does this by sending messages from the RM /
BTC to the host in case of inactivity.
Enable this function to define the timeout inactivity period after
which the RM / BTC is disconnected from the host.
Enable this setting when you want to remotely administer a Windows Server 2008-based server (with or without Terminal Server
installed). However, if you are connecting to remotely administer
a Windows Server 2008-based server that does not have the Terminal Server role service installed, you do not have to specify the
/admin switch. (In this case, the same connection behavior
occurs with or without the /admin switch.)
For more details, please refer to following website:
http://blogs.msdn.com/b/rds/archive/2007/12/17/changes-toremote-administration-in-windows-server-2008.aspx
Enable this option to prevent a connection window from being
closed.
Display Settings
Option Description
Fullscreen Mode Enable this option to display the remote desktop in full size. If you
Remote Color Depth Select the color depth of the remote desktop connection from the
Enable scale down of
larger remote screens
Display connection bar Enable this option to show the connection bar at the top of the
want to set the remote desktop screen size manually, disable the
option.
dropdown list.
Enable this option to ensure that the entire remote desktop is
shown in the client by scaling the content down.
screen. The connection bar fades out automatically after a few
seconds. It fades in when you move the mouse to the top of the
screen.
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Local Resources Settings
Option Description
Apply Windows key combinations
Select local resources and
devices that will be used on
the host
Redirect Audio
Option Description
Remote audio playback Decide from which device whether this computer or on the RM /
Record local audio and
send to remote computer
Select one of the following options from the drop-down list
• On this computer: Windows key combinations always apply
to your local computer
• On the remote computer: Windows key combinations apply
to the desktop of the remote computer
• Only when using full screen: Windows key combinations
apply to the remote computer only when the connection is in
full screen mode
Enable the local resources and devices you wish to be available
on the host.
BTC Sound should be played back. Per default the sound is disabled.
e.g. you want to forward your local microphone recordings to the
server
Note
Memory Leak in Microsoft RDP may cause "Out of Memory" when audio redirection and 24/7
operation is enabled. We do not recommend to enable this feature.
https://support.microsoft.com/en-ie/help/4019660/remote-desktop-connection-mstsc-exeleaks-memory-when-you-play-a-sound
Programs
Option Description
Start the following application on the remote computer
Advanced
Option Description
Authentication • No authentication of the server
Use the Credential Security Support Provider
(CredSSP) for authentication if available
Enable client to detect and
forward double clicks to the
server
This will automatically start an application located on the host PC
after the user has logged into the session.
Remote Apps are supported on Windows Server 2008 and
newer. Please contact your System administrator on how to configure RDP Remote Apps.
• Server authentication is required and must complete suc-
cessfully for the connection to proceed
• Attempt authentication of the server. If authentication fails, the
user will be prompted with the option to cancel the connection
or to proceed without server authentication
Use this option for backwards authentication compatibility with
some older RDP servers.
Enable this option to allow the RM devices to detect, interpret,
and forward double click events to the remote host.
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Figure 5.14
5.3 Raritan KVM Settings
This section describes the configuration of the KVM-over-IP profile for Raritan KVM-over-IP
switches.
Note
The RM Shell 5.2 and newer has been tested and qualified with the Raritan Dominion® KX IV101 KVM-over-IP switch that is available as an accessory (DKX4-101; #70118493). A separate
Quick Installation Guide with the configuration steps for the Raritan Dominion® KX IV-101
KVM-over-IP switch is provided with every DKX4-101 order.
Note
The KVM-over-IP client requires an RM Shell PRO License to be unlocked.
KVM Profile Settings
When the Rartan switch is configured, a new KVM connection profile can be created in RM
Shell 5.2 and newer. This profile allows a connection to be established to the host PC that is
connected to the Raritan KVM switch.
Note
Ensure that the Raritan Dominion KVM Switch is configured properly and that the Direct Port
Access (DPA) is enabled before you create a Rartitan KVM profile.
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Figure 5.15 Raritan KVM Settings
General Settings
Option Description
Profile Name Name of the KVM connection profile that is presented on the
KVM Switch Network
Name / IP address
Username User name that is stored on the Raritan KVM switch that you want
Password Password of the user that is stored on the Raritan KVM switch
Port Number/Port Name This setting can be used on Raritan multi-port KVM-over-IP
Ping server before connect Use the ping mechanism to check whether the device is available
Block user from closing the
connection
home screen.
Per default the DHCP is enabled. Ensure that you use the following Network Name to setup the first connection: kvm.local
Please refer to to the Raritans manual if you require a static IP.
to connect to.
Default User DKX4-101: admin
that you want to connect to.
Default password DKX4-101: raritan (for user “admin”)
switches to select the port number you want to connect to.
before connecting.
This function removes the "Close" function from the connection
bar. Please note that this function does not stop the user from
closing the connection via other client mechanisms, e.g., the Raritan client menu bar.
Display Settings
Option Description
Show the connection bar Enable this option to show the connection bar at the top of the
After configuring the connection profile as desired, click "Apply Changes."
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screen. The connection bar fades out automatically after a few
seconds. It fades in when you move the mouse to the top of the
screen
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5.4 VisuNet Desktop Sharing Settings
Figure 5.16
Main Settings
Option Description
Profile Name Allows you to change the visible name of the selected profile.
Host Computer Name / IP Enter the host computer name or the IP address of the RM Mas-
Use default password Disable this function to set your own password.
View only Enable this function to allow only reading access. If enabled,
Auto reconnect enabled Enable this function to reconnect automatically to the RM Master
Use RM Shell 3.x or older
compatibility mode
Block User from closing
the connection
ter. If you use your own certificate for secure tunnel session shadowing the host computer name and the certificate common name
need to be identical.
there is no mouse functionality or keyboard input.
if the connection is lost.
In an older version of RM Shell (version 3.x), a feature called
"Clone Display" exists. You can mirror a monitor with this feature,
too. Enable the "Use RM Shell 3.x or older compatibility mode" to
make an RM master with RM Shell 3.x compatible to RMs with
RM Shell 5.
Enable this option to prevent the user from opening a connection
window.
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Secure Tunnel Settings
Option Description
Enable Secure Tunnel Needs to be enabled to use the secure tunnel service function
Secure Tunnel Port We recommend to use the default Tunnel Port
Accept embedded selfsigned certificate only
Ignore certificate name
mismatch error
Ignore certificate chain
error
Display Settings
Option Description
Screen stretching Select an option from the dropdown list to choose screen stretch-
Cursor mode Select an option from the dropdown list.
Cursor tracking mode No cursor: no cursor available. Select this option for cursor mode
Display the connection bar Enable this option to show the connection bar at the top of the
When enabled, the default certificate, which is embedded into the
RM Shell, will be accepted. If you use your own certificate, we
recommend to disable this function.
We highly recommend to remain the default “off” setting
We highly recommend to remain the default “off” setting
ing.
1. Resize the remote screen image to fill the local screen no matter what the actual aspect ratio is: the content is stretched to
the size of the local screen. This may lead to distortion of the
content.
2. Scale to as large an image as possible, but maintain the correct aspect ration: the content will be stretched as large as
possible without any distortion of the aspect ratio. This may
lead to black bars.
• Track remote cursor locally.
• Let remote server deal with mouse cursor.
• Do not show remote cursor; no cursor is shown. Use "no cur-
sor" as cursor tracking mode.
"Don't show remote cursor".
• Dot cursor: a dot is used as cursor.
• Normal cursor: standard Windows arrow is used as cursor.
• Small cursor: a smaller standard Windows arrow is used as
cursor.
screen. The connection bar fades out automatically after a few
seconds. It reappears when you move the mouse to the top of the
screen.
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Building up a VisuNet Desktop Sharing connection with Secure Tunnel
enabled
When building up a VisuNet Desktop Sharing connection from a client (device A) to a host
(device B), both devices need to be configured. The settings can be performed directly at the
devices within RM Shell or remote via VisuNet Control Center.
1.
Enable VisuNet Desktop Sharing Server in the System Settings of the host (device B). The
Secure Tunnel Service as well as the use of the default certificate will be enabled per default.
Figure 5.17
2.
Upload your certificate with private key either from a connected USB device or via Share folder
in the network to your host device B. The additional software VisuNet Control Center can be
used to upload your certificate.
3.
Open the Certficate Import Wizard by opening the certificate with the Windows explorer. Follow
the guidance. Store the certificate on your local machine.
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Figure 5.18
Caution!
Security
To further increase the security it is important to name the certificate the same
name as your host device name.
4.
Import the file to your host device B.
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5.
Enter the password. The password is set by the creator of the certificate.
Figure 5.19
6.
Choose the store your certificate should be stored in.
Figure 5.20
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7.
Check your final settings and finish the importing process by clicking “finish”.
Figure 5.21
Figure 5.22
8.
Refresh the list of your certificates and choose the imported certificate.
Figure 5.23
9.
To save the changes, click "Apply Changes"
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Configuration of client device A
To create an unbroken chain proceed now with the configuration of your client device A and
install the public key certificate (root CA) on your client device A.
1.
Open the certificate in the share folder via double click and open the Certificate Import Wizard
by clicking “Install Certificate…”
Figure 5.24
2.
Follow the guided steps of the import wizard. Choose your store location and certification store
and click "Next" to continue.
Figure 5.25
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Figure 5.26
3.
Before you complete the import of your certificate, you can double-check the specifications of
your settings. Click "Finish" to complete your import.
Figure 5.27
If you completed all the implementations of the certificates successfully, no error message
will appear when your remote observation starts.
Figure 5.28
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Figure 5.29
4.
Create a new VisuNet Desktop Sharing Profile at your client device
Figure 5.30
Caution!
Keep Default Settings
We highly recommend to remain the default settings of "ignoring certificate
mismatch error" and "ignore certificate chain error" on "off".
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5.
Enable Secure Tunnel. Set “Accept embedded self-signed certificate only” to "off".
Figure 5.31
5.5 VNC Settings
RM Shell offers an embedded VNC client. This client is compatible with standard VNC server
software. It also supports many unique features that are specific to UltraVNC and TightVNC
distributions. This includes secure communication with a VNC server, for example. The VNC
client supports UltraVNC NTLM (ms-logon) authentication and provides built-in support for
UltraVNC SecureVNC v2.3 and MSRC4 v1.2.2 DSM plugins.
This section describes the core settings to set up a VNC connection.
Main Settings
In this section, you can set up general settings such as profile name, host name / IP address
and password protection.
Option Description
Profile Name Allows you to change the visible name of the selected profile.
Host Computer Name / IP Enter the host computer name or the IP address of the host in the
Host Computer Port You can enter the port of the host. We recommend using the
Password Type Choose the type of password protection for the VNC connection.
Connection
network.
default setting.
In this section, you can set up connection details.
Option Description
Fast Disconnect Detection
by sending Pings to the
Host Server
Encoding There are several encoding methods available.
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When enabled, the RM / BTC constantly sends pings to the host.
Possible connection failures will be detected much quicker than
usual.
Keep in mind that the chosen encoding must comply with the
VNC host settings.
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Option Description
Use CopyRect encoding Another encoding method.
Use Cache encoding Use this option to improve the performance. Using cache encod-
View only Enable this option to view the VNC host screen. No mouse or
Request shared session This allows several clients to share the same VNC session. If this
Remote input enabled To disable mouse and keyboard control of the RM while the VNC
Auto reconnect enabled Enable this option to use the VNC's built-in connection recovery
Block user from closing the
connection
Keep in mind that the chosen encoding must comply with the
VNC host settings.
ing may affect the error tolerance.
keyboard interaction is allowed.
option is not set, only one client can be connected to the same
VNC server. If a new, "non-shared" client is connected, existing
clients will be disconnected or the new connection will be
dropped, depending on the server's configuration.
host also controls parts of RM functionality, select "Remote input
enabled - off."
mechanism. This mechanism also tries to reestablish a connection when it is disturbed.
Enable this option to prevent a connection window from being
closed.
Display Settings
In this section, you can set up display settings such as color depth, cursor (tracking) mode,
screen stretching behavior of the connection bar, etc.
Option Description
Color Depth Select the desired color depth of the VNC connection from the
Screen Stretching Select an option from the dropdown list to choose screen stretch-
Scaling engine Select the required scaling engine
Show the connection on
following displays
Cursor Mode Select an option from the dropdown list.
dropdown list.
ing.
1. Resize the remote screen image to fill the local screen no matter what the actual aspect ratio is: the content is stretched to
the size of the local screen. This may lead to distortion of the
content.
2. Scale to as large an image as possible, but maintain the correct aspect ration: the content will be stretched as large as
possible without any distortion of the aspect ratio. This may
lead to black bars.
If you use extended desktop systems or BTC01*, every profile
can be shown on different displays.
From the dropdown list, select the display that shows the respective profile.
Select "Expand over all display" if you want the profile window to
be maximized over all displays.
Use the "Identify Display" button to identify the different displays.
The number of the respective display will be shown on each monitor.
• Track remote cursor locally (recommended)
• Let remote server deal with mouse cursor
• Don't show remote cursor: no cursor is shown. Use "no cur-
sor" as cursor tracking mode
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Option Description
Cursor Tracking Mode • No cursor: no cursor available. Select this option for cursor
Use custom compression The compression depends on the selected encoding.
Use JPG compression The compression depends on the selected encoding.
Display the connection bar Enable this option to show the connection bar at the top of the
Proxy Settings
mode "Don't show remote cursor."
• Dot cursor: a dot is used as cursor
• Normal cursor: standard Windows arrow is used as cursor
• Small cursor: a smaller standard Windows arrow is used as
cursor
Use the slider to select the compression rate.
Use the slider to select the compression rate.
screen. The connection bar fades out automatically after a few
seconds. It fades in when you move the mouse to the top of the
screen.
In this section, you can set up proxy settings such as proxy port, IP address, user name, password for the proxy connection, etc.
Option Description
Proxy Type Select one of the following proxy types:
Proxy IP address Type in the proxy IP address
Proxy user name Type in the proxy user name
Proxy password Type in the proxy password
Proxy port Select the proxy port
• Direct connection
• SOCKS5 (no password)
• HTTP proxy (no password)
• UltraVNC repeater
Advanced
In this section, you can set up advanced settings.
Option Description
Show VNC Error Message
Boxes
Disable clipboard This option allows you to copy content from the VNC server clip-
Enable Ctrl + Alt + Del hotkey
Capture hotkeys containing
the Alt key or Windows key
DSM encryption plug-in Select one of the following encryption plug-ins:
Enabling this option simplifies the error tracking. However, it may
interfere with the auto reconnect function. The default setting is
"off."
board to the local RM / BTC clipboard.
In the default setting, copying content to the RM / BTC clipboard
is enabled ("Disable clipboard - off")
Enable this option to allow users to use the Ctrl + Alt + Del hotkey.
Key combinations containing an Alt or Windows key will be forwarded. E.g. Window+E for Explorer, or Alt+Tab for Task Switch.
• Plain connection, no encryption
• Use MSRC4 DSM plug-in
• Use SecureVNC DSM plug-in
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Profiles Management App
5.6 Web Browser Settings (Chrome)
The restricted web browser is a built-in HTML web browser in RM Shell that is based on Google
Chrome. It allows you to directly access HTML-based systems (e.g., SCADA, MES, IP Cameras, etc.). The restricted web browser allows you to specify a link to a web address that is presented on the home screen as a profile. In contrast to a standard web browser, operators
cannot enter a different web address in the restricted web browser and can only access the
configured website.
Note
Optional feature, requires PRO license to unlock feature.
General Settings
Option Description
Connection name Name of the web connection that is presented on the home
URL that will be navigated toThe URL to which the web profile will be linked.
screen.
Show URL Enable this option to show the URL at the bottom left of the con-
Block user from closing the
connection
Display Settings
Option Description
Show the Connection Bar Enable this option to show the connection bar
Show the connection on following displays If you use extended desktop systems or Pep-
nection window.
Enable this option to prevent the user from opening a connection
window. (This hides the close button in the connection bar and
disables Alt+F4)
at the top of the screen. The connection bar
fades out automatically after a few seconds. It
fades in when you move the mouse to the top
of the screen.
perl+Fuchs box thin clients, every profile can
be shown on different displays.
From the dropdown list, select the display that
shows the respective profile.
Select "Expand over all display" if you want
the profile window to be maximized over all
displays.
Use the "Identify Display" button to identify the
different displays. The number of the respective display will be shown on each monitor.
5.7 Web Browser Settings (Internet Explorer)
The restricted web browser is a built-in HTML web browser in RM Shell that is based on Internet Explorer. It allows you to directly access HTML-based systems (e.g., SCADA, MES, IP
Cameras, etc.). The restricted web browser allows you to specify a link to a web address that is
presented on the home screen as a profile. In contrast to a standard web browser, operators
cannot enter a different web address in the restricted web browser and can only access the
configured website.
Note
Optional feature, requires PRO license to unlock feature.
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General Settings
Option Description
Connection name Name of the web connection that is presented on the home
URL that will be navigated toThe URL to which the web profile will be linked.
screen.
Show URL Enable this option to show the URL at the bottom left of the con-
Show Message Box when
Script errors detected
Block user from closing the
connection
Display Settings
Option Description
Show the Connection Bar Enable this option to show the connection bar at the top of the
nection window.
Enable this option to show error messages.
Enable this option to prevent the user from opening a connection
window. (This hides the close button in the connection bar and
disables Alt+F4)
screen. The connection bar fades out automatically after a few
seconds. It fades in when you move the mouse to the top of the
screen.
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App Management
6 App Management
App management allows administrators to add links to Windows® tools and .exe applications,
such as antivirus software or standard programs like Windows Media Player. Administrators
can then define a range of settings for each app and determine which user roles have access.
Note
Compatibility of Third-Party Software
RM Shell is qualified to work with software that is shipped with Pepperl+Fuchs VisuNet
devices. Pepperl+Fuchs does not guarantee the functionality of third-party software.
Customers are responsible for ensuring compatibility with any third-party software.
Note
Installing Antivirus Software
For instructions on installing antivirus software,See chapter 10.5.
Note
Whitelisting Applications
RM Shell uses a dialog filter that automatically closes all application windows that are not
allowed to be opened. If the dialog filter is enabled, you may need to whitelist programs and
applications in order for the app to operate properly. For instructions on whitelisting programs,
see chapter 7.3.
Note
Maximum App Size
The maximum size of the installed App should need expand 500 MB. Customers need to
evaluate if appsizes up to 1 GB lead to problems in the Windows updating process. If your
apps/programs require higher performances and bigger storage we recommend our VisuNet
PCs.
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Figure 6.1 VisuNet RM Shell app management
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Opening App Management
To open app management, click the appropriate icon on the home screen .
Creating an App
1.
To create an app, click .
2.
The "Generic App" window appears. This screen allows you to determine the following settings:
• Name: Choose a name for the app or use the name that is automatically generated.
• Application path: Manually enter the application path or click the icon at the end of the
field to browse.
• Parameter: Allows additional command line parameters to be passed when starting the
application. Only enter the parameters for the executable in this line. For example, when
you want to perform shutdown /s /f /t 0, only add /s /f /t 0 to this line.
• Allowed access: Select which user roles can access the application.
• Autostart: Starts app automatically after booting the RM / box thin client.
• Maximized: When this option is turned on, the application window is maximized upon
opening.
• Use default icon: When this option is turned on, a default RM Shell icon appears on the
user's screen. When this option is turned off, the application's standard icon appears on
the user's screen.
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Figure 6.2 The "Generic App" window allows you to determine settings for new apps and adjust
The app has been created. A tile that links to the app appears on the user's home screen in
the "Applications" area.
settings for existing apps.
Modifying App Settings
1.
Open app management and select "App Overview" from the menu on the left side of the
screen.
2.
Click the icon that appears next to the app that you would like to modify.
3.
After you edit the settings in the window that appears, click "Apply Changes."
The changes have been saved.
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6.1 Wedge App
Figure 6.3 VisuNet RM Shell wedge app
The wedge app is a keyboard emulation program that reads character strings from the serial
port and simulates the corresponding keystrokes on the RM. These are then sent to your host
PC. The app is specially designed to connect Pepperl+Fuchs barcode scanners (IDM handheld 1-D and 2-D code readers). It allows a barcode scanner connected to the serial port to be
used as a keyboard input device in various applications. For information on configuring the
wedge settings, see chapter 7.16.
The wedge app also helps users check whether a barcode scanner is properly connected to
the serial port and ready for use. The wedge app is available in all three user roles (Operator,
Engineer, and Administrator).
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Figure 6.4
Note
From VisuNet RM Shell 5.5 on it is possible to hide the Wedge app from the Operator. Refer to
Chapter 7.16 for further information.
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6.2 Process Explorer App
The Process Explorer app allows you to monitor multiple device parameters, including memory,
storage usage, and CPU load. This tool can be used to diagnose and test RM Shell. The
Administrator user role can determine which users have access to it in the "app management"
app. See chapter 6.
Figure 6.5 Process explorer window
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5
4
System Settings App
7 System Settings App
Figure 7.1 Components of the system settings app screen
1 Navigate back to home screen
2 Main Page / content page
3 Windows Explorer sidebar. This element is only visible to users who are logged in as
"administrator." This gives administrators the ability to install third-party software and
access Windows control center to adjust advanced settings.
4 • Apply changes: write changed settings to the RM.
• Revert: discard changed settings and restore previous settings.
• Advanced: Only visible for Administrator user role. This button opens additional
Windows®-specific dialog boxes for settings that are not included in the RM Shell
but may be of use to Administrators.
5 Navigation bar with all submenus. Each submenu is explained in detail below.
Note
Disable Write Filter for Persistent Storage of Configurations
To persistently store configuration changes, disable the unified write filter (UWF). Once you
have implemented the configuration changes, enable the UWF again to persistently store the
changes.
Note
Working with Windows®-Specific Advanced Settings
After you change settings via the Windows®-specific Advanced Settings, reload these settings
into the RM shell by changing the current RM Shell sub-screen once.
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Entering System Settings App
To enter the system settings app, click the appropriate icon on the home screen
Use this app to manage your RM / BTC settings. The "General Settings" submenu is displayed
by default when you open the app. Additionally, there are several other submenus:
• General
Specify general settings such as computer description, system language, date and time,
Previs screensaver, power button configuration, and license information. See chapter 7.1.
• Desktop Sharing
Manage the settings for sharing the screen of an RM. See chapter 7.2.
• Dialog Filter
.
Add applications to a whitelist to prevent them from being closed by the dialog filter. See
chapter 7.3.
• Display
Manage display settings such as resolution, color depth, and refresh frequency. See
chapter 7.4.
• Keyboard
Manage keyboard settings such as input language, character repeat, and cursor blink.
See chapter 7.7.
• Network
Manage network settings such as network adapter information and IP address settings.
See chapter 7.8.
• Pointing Devices
Manage pointing device settings such as sensitivity or button behavior of the pointing
device. See chapter 7.9.
• Proxy
Enable proxy and manage proxy settings. See chapter 7.10.
• Scheduler
Schedule periodic system reboots. This allows continuous use of the unified write filer
without memory buffer overruns. See chapter 7.11.
• Security
Set up RM Shell passwords and enable firewalls. See chapter 7.12.
• Touch
Configure touch sensitivity profiles. This submenu is only shown when the RM in use is
equipped with this option. See chapter 7.13.
• Update
Enable remote updates or scan for local updates. See chapter 7.14.
• VisuNet CC
Configure VisuNet Control Center. See chapter 7.15
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• Wedge Configuration
Manage wedge configuration settings such as input character delay and remote text input
mode. Define assigned functions for HEX codes. See chapter 7.16.
7.1 General Settings
Computer Descriptions
In this section, you can edit the name and description of the local RM / BTC and join other
domains.
Function Description
Computer Name This field shows the current computer name of
Computer Description This field shows a description of the RM /
the RM / BTC. To edit the name, click in the
field and enter a new name. The changes will
take effect after the RM / BTC has been
rebooted.
BTC. You can edit the description, e.g., to
describe where the RM / BTC is located in
your product process (i.e., "Shop floor"). The
description is shown on the VisuNet RM Shell
home screen under the computer name on the
About tile. To edit the description, click in the
field and type.
Date and Time Settings
In this section, you can set up the RMs / BTCs date and time.
The date and time settings of the RM / BTC must correspond with the date and time settings of
the host.
Function Description
Date This field shows the currently defined date.
Time This field shows the currently defined time.
Configure Date and Time Click the "Configure Date and Time" button to
Configure Regional Settings Click the "Configure Regional Setting" button
configure the date and time.
The Windows® "Date and Time" dialog box
opens.
to configure regional settings.
The Windows® "Region and Language" dialog box opens.
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Figure 7.2 General settings - date and time settings
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Caution!
Time Zone, Date, and Time
Ensure that the RM / BTC is set up with the correct time zone, date, and time. Encrypted communication protocols (e.g., those used between VisuNet RM Shell and VisuNet Control Center)
require synchronized date and time settings between both communication partners. The maximum feasible date and time difference is 12 h.
License information
This section provides information about the VisuNet RM Shell license that you are currently
using. Only the Administrator user role has the rights to see the license information.
Function Description
Applied Licenses Here you can see the entered licenses of your
Add new license If you purchased PRO, DRDC or CC license
License key If you purchased PRO license keys, enter your
device. You are also able to delete them.
keys, enter your license keys to enable more
features of the VisuNet RM Shell PRO, DRDC
or VisuNet CC version. Click "Apply."
Changes will take effect after the RM / BTC
has been rebooted.
license keys to enable more features of the
VisuNet RM Shell PRO version. Click "Apply."
Changes will take effect after the RM / BTC
has been rebooted.
Figure 7.3 General settings - license information
Previs Screensaver
In this section, you find the settings for the Previs screensaver.
Previs is a screensaver which prevents permanent image retention or image sticking on LC displays while presenting the process picture at the same time. Process pictures stay visible, and
you still have direct access to all important process information.
Function Description
Idle time before starting Configure the time of inactivity. After this time
Effect Intensity Configure the intensity of the screensaver.
PIN (Numerical characters only!) With the additional PRO license you are able
Start Previs at Shell startup After a reboot or a new start of the device
frame, Previs will start.
If the time is set to 0 min, the screensaver is
disabled.
Higher values allow better protection against
screen burn-in effects.
to set a PIN so only authorized personal can
unlock the device.
every user role has to enter the PIN to unlock
the device (PRO license required).
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Note
To be able to use the Previs Screensaver PIN function, an extra PRO license is required.
Figure 7.4 General settings - Previs screensaver
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Figure 7.5 Unlock your numeric password with the keypad
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Power Button on Main View for Operator
In this section, you can configure the power button behavior, which is located in the system
functions on the home screen. See chapter 3.
The power button has several functions that can be set up for the Operator user role. The Operator user role is only allowed to run the preconfigured options.
Function Description
Show "Restart" Button Enables "restart" functionality in the power
Show "Shutdown" Button Enables the "shutdown" functionality in the
Show "Turn off display" Button Enables "turn off display" functionality in the
button menu on the home screen. If this functionality is enabled, the Operator user role is
able to restart the RM / BTC.
power button menu on the home screen. If this
functionality is enabled, the Operator user role
is able to shut down the RM / BTC.
power button menu on the home screen. If this
functionality is enabled, the Operator user role
is able to turn off the display.
The display can be turned on again by moving
the pointing device. Depending on the RM /
BTC hardware, this function might not turn off
the backlight of some devices but instead will
only turn the screen black.
Figure 7.6 General settings - power button on home screen for operator
On-Screen Keyboard Settings
In this section, you can configure which apps start immediately after booting the RM / BTC.
Function Description
Start On-Screen Keyboard with VisuNet RM
Shell
Start On-Screen Keyboard Button with VisuNet RM Shell
Use Touch keyboard instead of On-Screen
Keyboard
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Causes the on-screen keyboard to start right
when the RM / BTC starts up.
Shows a dedicated floating keyboard button
that opens the on-screen keyboard.
Causes the Touch keyboard to start right when
the RM/BTC starts up.
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Figure 7.7 On-Screen Keyboard Settings
Main View Settings
This section allows you to hide functions from the Operator role.
Function Description
Hide System Tools from Operator The System Tools Tile will not be visible for the
Hide IP address from About Tile from Operator
Operator role anymore.
The IP address will not be visible anymore.
Figure 7.8
Touch
This section allows you to select the type of touch screen that you are using. If your system
does not have a touch screen, select "none" from the drop-down menu.
Note
This does not affect the installed drivers, but only the UI.
Figure 7.9 General Settings - Touch Screen Type
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Factory Reset
In this section, you can restart the system by applying an image when using VisuNet RM Shell
5.3 or newer. The images are either provided by Pepperl+Fuchs or you can capture your own
image in an earlier step. The images are only applicable to the same device with the same
serial number. For detailed instructions on performing a factory reset, see chapter 9
Function Description
Reboot to Factory reset Manage the available firmware for the VisuNet
7.2 Desktop Sharing
Function Description
VisuNet Desktop Sharing
Server Enabled
Share display Optional setting: If the VisuNet RM Master has multiple external
Desktop sharing password Set your own Password or reset the password to the default pass-
RM Shell. You can either capture or apply an
image.
This function sets up the current RM / BTC as a VisuNet RM Master. The function allows other RMs / BTCs with the corresponding
desktop sharing profile to mirror the RM / BTC Master's display.
For more information, see chapter 5.4.
displays (e.g., industrial Box Thin Client BTC), you can select
which display should be shared with a VisuNet RM Slave.
word.
Note
The desktop sharing function is also used for the "Session Shadowing" functionality in VisuNet
Control Center. This function must be enabled in order to "shadow" an RM / BTC with Control
Center.
Figure 7.10 Desktop sharing server settings
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If you enable the Session Shadowing, the Secure Tunnel Settings will be enabled per default as
well. We recommend not to use the default certificate but your own certificate to increase the
security even further.
Secure Tunnel Settings
Function Description
Secure Tunnel Service
Enabled
Service Status: Stopped Feedback of the settings. Control function if Service really
Secure Tunnel Port We recommend to use the default setting
Use the default certificate
(not recommended)
Select your certificate Upload your own trusted root certificate
Further increase of the security
started.
We recommend to use your own certificate
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Figure 7.11 Secure Tunnel Settings - we recommend to upload your own certifcate
For further information on how to upload your own certificate, see chapter 5.4.
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Identify Button
If you are using systems with more than one external display (e.g., extended desktop systems,
Pepperl+Fuchs BTC), this button is shown. Use the button to identify the different displays. The
number of the respective display is shown on each monitor.
7.3 Dialog Filter
The dialog filter closes all application windows that are not whitelisted and prevents users from
accessing the file system or unauthorized programs. This section allows the administrator to
whitelist processes and application windows. This prevents them from being closed by the dialog filter. In the administrator role the dialog filter is not activated.
Figure 7.12 Dialog Filter Settings
Function Description
Add Process to Whitelist Type in the name of a Windows process to add it to the whitelist.
Add Window Title to
Whitelist
Open Processes and Windows
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For example, add "explorer."
Type in the process name as it appears on a window to add it to
the whitelist. For example, add "Internet Explorer."
This allows you to scan for processes that are currently running.
After clicking "Scan for Windows," select a process to whitelist by
clicking the "plus" icon next to a process.
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Figure 7.13
All processes that are currently running can be found with the “Scan for Windows” function.
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Figure 7.14
Scan for Windows
Scans all Windows which were open within in the last 60 seconds. It will run in the background
even if you navigate to another page. This allows you to open your generic apps and scan all
necessary windows and processes.
Click to add the required process to the whitelist. Add a title to “add windows title to
Whitelist” which will be appear on the window.
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7.4 Display Settings
7.4.1 Configuring a Single Monitor
Function Description
Resolution Choose the resolution, color depth, and
refresh frequency.
For best results, choose the highest native
resolution possible.
Figure 7.15 Display settings
Note
We recommend using the default settings.
7.4.2 Configuring Multiple Monitors
When you use a Box Thin Client with multiple monitors, each monitor is presented as an individual tab in the display settings view.
Note
Monitor Numbering
The monitor numbering used in VisuNet RM Shell does not correspond to the numbers in the
Windows® display settings. Numbering in VisuNet RM Shell is used to assign profiles to the
correct screen number.
The “Identify” button can be used to check the display numbering of the connected monitors.
To change the orientation/order of the connected monitors, enter the “Advanced” settings.
In the “Screen Resolution” window, you can arrange the order and arrangement of the connected monitors via mouse:
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Rearranging Connected Monitors
1.
Drag the display you want to rearrange via mouse and move it to the new position.
2.
Save the changes by clicking "Apply" and close the window.
Figure 7.16 Rearranging multiple monitors
Automatically Align a Four-Monitor Setup in a Square Layout
Function Description
Align Four-Monitor Setup This additional feature shows up when 4 mon-
itors with the following requirements are connected:
• Identical resolution.
• All displays are landscape-oriented.
• The displays are arranged in a close-to-
2x2-arrangement.
1. Fulfill the requirements.
2. Click "Align" to set up automatically an accurate 2x2 Quad-Monitor setup.
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Figure 7.17
7.5 Emerson DRDC Settings
"Emerson DRDC" allows you to change the Emerson DRDC Settings.
Figure 7.18
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7.6 Frontkey Settings
Note
Only valid for VisuNet GXP and VisuNet IXD devices.
Navigate to "frontkey settings" on the navigation bar.
Button Settings
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Figure 7.19
Figure 7.20
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1
2
3
4
System Settings App
Button Description
Home Configurable front button to call a specified function
Power Configurable power button (shutdown, restart, hibernate); button
can be disabled
Brightness Reduce display brightness (dimmable to 0 %) or increase display
Touch screen Enable/disable touch screen (e.g. for cleaning purposes). If the
For further information regarding the operation and configuration please refer to our VisuNet
Display Unit manuals.
brightness
display unit has no built-in touch screen, the touch screen button
is disabled.
Operation Settings
Locking the front buttons:
1.
Enable the keypad lock mechanism.
2.
Set the idle time before the automatic locking of the keypad (in seconds) by using the slider to
adjust between 1 seconds ... 120 seconds.
The keypad lock mechanism is activated.
Note
By pressing any button except the home button, the unlock animation is
shown.
After the set idle time, the front buttons will be locked automatically. To signal
this, all LEDs flash 3 times.
1
In the status of the enabled keypad lock mechanism you can decide whether the keypad
should be locked on startup or after the set idle time.
1. Only available for Firmware Service Controler version 1.3.2.231 and newer. The update for your TCU is available at
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7.7 Keyboard Settings
Input Language
In this section, you can add new keyboard layouts, configure the keyboard layout, and customize the keyboard to your specific language needs.
Function Description
Current Input Languages The dropdown list shows every keyboard lay-
Configure Input Languages To add a specific keyboard layout, click the
out that is installed on the local RM / BTC.
To choose the keyboard layout, click the arrow
and select the preferred keyboard layout.
"Configure Input Languages" button. A Windows® dialog box opens.
Figure 7.21 Keyboard settings - input language
Character Repeat
In this section, you can specify the speed at which characters will be repeated when you press
a key. You can do this by changing the repeat delay or the repeat rate.
Function Description
Repeat Delay Repeat delay is the length of time after which a
Repeat Rate Repeat rate is the rate at which a character will
character will start repeating when you hold
down a key.
Use the slider to adjust between a short or
long repeat delay. If the repeat delay is short,
there will be a shorter period of time before the
character being held down starts repeating. If
the repeat delay is long, there will be a longer
period of time before the character starts
repeating.
be repeated while you are holding down a key.
Use the slider to adjust between a low or high
repeat rate. If the repeat rate is low, the character will be repeated at a slower rate. If the
repeat rate is high, the character will be
repeated at a faster rate.
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Figure 7.22 Keyboard settings - character repeat
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Cursor Blink
In this section, you can specify the behavior of the cursor.
Function Description
Cursor Blink Enabled This function enables the blinking of the cur-
Cursor Blink Rate Use the slider to adjust the blink rate of the
Figure 7.23 Keyboard settings - cursor blink
sor. If you turn off cursor blink, the cursor will
be constantly visible.
cursor. This option is not available if cursor
blink is disabled.
7.8 Network
Network Adapter Information
This section provides general information about the network adapter and network settings.
Function Description
Network Adapter Information All information about the local RM / BTC net-
Network Adapter Name You can edit the network adapter name
DHCP Use this option to enable/disable DHCP
work adapter hardware is shown.
according to your needs.
(Dynamic Host Configuration Protocol).
With DHCP, you can integrate the RM / BTC
into an existing network without further manual
configuration. Settings like IP Address, Subnet
Mask, Default Gateway, and DNS Server are
addressed then assigned automatically to the
RM / BTC. However, you can set up all these
parameters manually by disabling the DHCP
option.
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Figure 7.24 Network adapter information and settings
Note
Open Network Ports
The open network ports that are used in RM Shell are listed in the appendix. See chapter 11.1
Note
Advanced Settings
Advanced settings are only available for users who are logged in with the Administrator user
role.
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7.9 Pointing Device Settings
Note
System Reboot
Changing the mouse settings requires a system reboot.
Pointing Device Sensitivity Settings
In this section, you can set up mouse cursor and double click speed.
Function Description
Mouse Cursor Speed Use the slider to adjust the speed of the
Double Click Speed Use the slider to adjust the double click
mouse cursor.
speed. Use the range of 100 ms (fast double
clicks) to 5000 ms (slow double clicks) to set
up the double click speed.
Figure 7.25 Pointing device settings - sensitivity settings
Pointing Device Button Behavior
In this section, you can specify the behavior of the pointing device.
Function Description
Change Left and Right Keys Use this option to switch between primary and
secondary functions for the mouse buttons.
Enable this option to use the right key for primary functions such as selecting or dragging
objects.
Hide Pointer While Typing Use this option to hide the pointer during key-
board input.
Mouse Sonar Use this option to show the position of the
pointer on the screen by pressing
CTRL/STRG on the keyboard.
Figure 7.26 Pointing device settings - button behavior
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Note
Advanced Settings
Advanced settings are only available for users who are logged in with the Administrator user
role.
7.10 Proxy Settings
In this section, you can enable the use of a proxy server and specify proxy servers for different
communication protocols.
Function Description
Enable Proxy Use this option to enable/disable the use of a
Use the same proxy settings for all protocols Enable this option to use the same proxy set-
Do not use proxy for following addresses You can define a list of addresses that are
Ignore proxy server for local settings Enable this option if you do not want the proxy
proxy server.
tings for all communication protocols. If
enabled, all other communication protocols
are disabled/grayed out. Set the proxy
address and the port you want to use for all
communication protocols. If disabled, you can
set a specific proxy address for each communication protocol.
excluded from the proxy server. Add multiple
addresses by separating them with a semicolon.
server to be used for local addresses.
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Figure 7.27 Proxy settings
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7.11 Scheduler
We highly recommend to enable the scheduler when the unified writing filter is enabled. The
scheduler allows you to schedule periodic system reboots. This enables continuous use of the
unified write filter without memory buffer overruns.
In the settings menu, you can enable or disable the scheduler, select when and how frequently
the system reboots, and choose how long the system must be idle before rebooting.
The system will only reboot when the set idle time is reached.
Figure 7.28 Scheduler settings
Tip
We recommend to enable the Scheduler in 24/7 operation. The system will only reboot when
no operation has taken place for the period of the idle time.
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7.12 Security
Figure 7.29 Security Settings
Note
For domain users
Filter must be disabled if the device is transferred to a domain and the Windows autologin is not
activated.
For further information please refer to the How-To description. See chapter 10.
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RM Shell and Local Windows® User Passwords
In this section, you can set passwords for the Engineer and Administrator user roles and the
local Windows® user.
Function Description
RM Shell Passwords
Engineer If you want to protect the Engineer user role
with a password, enter a password into the
Engineer field. The password is hidden via
dots. To view the current password, click
Once the password is set, only users who
know the password can log in to the Engineer
user role.
Administrator If you want to protect the Administrator user
Local Windows User
Factory Reset Password Change the Factory Reset password. The
Note
The Windows® password can also be changed via the original Windows settings. In this case,
the Windows Auto-Login is deactivated and the Windows login screen appears. Therefore it is
mandatory to allow "the Keyboard Filter and ctrl+alt+delete".
role with a password, enter a password into
the Administrator field. The password is hidden via dots. To view the current password,
click .
Once the password is set, only users who
know the password can log in to the Administrator user role.
Set or change the local Windows® user password. The password is hidden via dots. To
view the current password, click .
password is hidden via dots and must have at
least 6 characters. The field cannot be blank.
.
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Keyboard Filter Settings
The keyboard filter is enabled per default. If you want to use the Crl+Alt+Del function, this filter
needs to be disabled. This can be useful for system domain integration e.g. sign out function.
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Firewall
In this section, you can adjust the firewall settings.
Function Description
Firewall Enable/disable this option to activate/deacti-
Advanced Firewall settings
vate the Windows® firewall on the RM.
Click "Advanced" to open the Windows® dialog box for firewall settings.
Figure 7.30 Security settings - firewall
USB Devices
In this section, you can enable or disable external USB storage devices (e.g., pen drives, external hard disks, etc.).
If the option is turned off, the user cannot access any external USB devices that are connected
to the RM. The recommended default setting is "OFF."
Figure 7.31 Security settings - USB devices
SSL Certificates
In this section, you can edit the Microsoft®-specific advanced certificate settings.
Figure 7.32 SSL certificates - edit Microsoft-specific certificate settings
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7.13 Touch Settings
This menu allows you to change VisuNet GXP touch settings, if your RM is equipped with a
touch screen option. Select the appropriate sensitivity level from the drop-down menu, and
click the "Calibrate" buttons to calibrate accuracy and sensitivity.
Figure 7.33 Touch settings
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7.14 Update
In this section, you can update the VisuNet RM Shell to latest version or use the Cleanup System to clean up the disk. The update submenu is only available for the Administrator user role.
There are 3 ways to update the VisuNet RM Shell:
• Update via local device (e.g., USB flash drive)
• Update via network share
• Update via VisuNet CC (single device or update of multiple devices with the Update Firm-
ware Wizard)
Figure 7.34 System settings: update
Updating via Local Device (USB flash drive)
You can update the VisuNet RM Shell by using a local device (USB flash drive) with the current
update files.
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Updating via local device
1.
Connect the local device to the RM.
2.
In the "Find update" section, click .
VisuNet RM Shell scans for local devices connected to the RM. The scanned update file
appears in the "Available updates" section. The local device's name is shown as prefix.
3.
Choose the requested update by clicking .
The "Begin update" dialog box opens.
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4.
To begin the update installation process, click .
The update installation process starts. During the installation process, the RM reboots twice.
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