Pendix Eco ePower300, Sport ePower300, Eco ePower500, Smart ePower300, Smart ePower500 System Instructions
...
System instructions
Pendix eDrive
valid only in combination with original bicycle operating instructions
Contents
1. General Safety Notes.......................................... 3
2. Introduction ................................................. 3
3. Electronical and electric parts: Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2.1 Field of application.................................................. 4
4. Overview components......................................... 5
4.1 Motor (drive system)................................................. 6
4.2 Battery ............................................................. 6
4.3 Charging unit ....................................................... 7
5. Operation ................................................... 8
5.1 Battery installation/ removal on the bike..............................8
5.2 ON/ OFF switch of the motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
5.3 Setting the support steps ............................................ 8
5.4 Connection/ removal from charging unit.............................. 9
5.5 Charging the battery................................................. 9
5.6 Charging level indicator.............................................. 9
5.7 Additional functions ................................................10
6. Useful notes on distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
7. In the case of an error ........................................ 11
8. Transporting your Pedelec .................................... 12
8.1 By car .............................................................12
8.2 Using public transport ..............................................12
8.3 By airplane ........................................................12
9. Disposal ................................................... 12
10. Technical data .............................................. 13
11. Guarantee conditions ........................................13
12. Imprint .................................................... 14
1. General Safety Notes
In these instructions you will find three dierent symbols
– the symbol Note provides important information about
your new motor and how to use it, the symbol Caution
draws your attention to possible damage and/ or environmental hazards, the symbol Danger warns you against
possible accidents and severe damage, including possible
injuries to your person. Whenever you see one of these symbols, there is a risk that one of the hazards described may
actually occur if instructions are not followed! The notes are
as follows:
Explanation of symbols
Note: This symbol provides information about
how to handle the product or work with the respective section in the system manual, which
must first be read through.
Caution: This symbol warns you against making
mistakes which can result in damage to material
or create an environmental hazard.
Danger: This symbol stands for a possible danger to your life and/or health, if relevant instructions are ignored or not correctly followed. It also
draws your attention to the fact that corresponding preventive measures must always be taken
beforehand.
Keep this system manual in a safe and accessible place, so that you can always refer to them
for further information or to answer questions.
Pass this manual on to any other person needing
them.
Caution! With a Pedelec you are much faster than
on a normal bicycle without electric support.
Most other people on the road (drivers, cyclists,
pedestrians) will not realize this, and underestimate your speed or performance. For your own
safety, always wear a helmet!
Always activate the brakes of your Pedelec before
putting your foot down on a pedal! The motor
causes you to move forward the moment you
move a pedal. This impulse (forward push) is unexpected at first and can produce falls, unwelcome reactions or accidents on the road and result
in injuries.
Do not allow children to use the Pedelec unattended and without proper previous instruction!
Make them acquainted with the possible dangers
when handling electric equipment.
The Pendix drive system (motor) is not designed
or allowed for use in explosion hazard areas.
Always keep both hands on the handlebar when
riding. Never ride hands free! Do not change the
setting on the motor (support level) while on the
move.
The connectors on battery, motor and charger
are magnetic. Magnets can impact the function
of pace makers and implantable cardioverterdefibrillators (e.g. actuation of reed switch). Keep a
minimum distance of 0,2 m (20 cm) between the
magnetic connector and the implanted devices
to prevent malfunction and danger to health.
Before starting your journey, you must check the following important parts of your Pedelec system - in addition
to the items to be checked in the general instructions for
bicycles:
• Make sure the battery is firmly attached.
• Check the charging level of the battery: always make sure
you have suicient energy for your planned journey.
Before starting your journey, you must check all
screws, quick release parts and important components for safe and correct placement. Remember to carry out these checks, even if you have
only le your Pedelec unattended for a short
moment!
2. Introduction
Dear Customer, Congratulations! By having attached the
Pendix to your bicycle, your riding is now supported by an
electric motor (drive system). Your bicycle is now an EPAC
(Electrically Power Assisted Cycle), also called Pedelec. Pedelec stands for Pedal Electric Cycle and means that the
motor only supports you while you are turning the ped¬als.
In this case, the power of the motor depends on the pedaling
power applied and on the selected motor setting (assistance
type). The greater the power you apply, the greater the support provided by the motor and the higher the level of support selected, the greater the power provided by the motor.
EN
3
If the speed of the Pedelec is above 25 km/h (*), the motor
support automatically stops. When the speed drops again to
below 25 km/h (*), the motor support is automatically reactivated. As the motor has a permanent nominal performance of 250 W and supports you up to a speed of 25 km/h (*),
your Pendix-equipped bicycle still correctly belongs to the
bicycle category. For this reason the same regulations apply
(in Germany the StVZO [Straßenverkehrs-Zulassungs-Ordnung, accident prevention regulations] and STVO [Straßenverkehrs-Ordnung, national road traic regulations]) for
your Pedelec as for a normal bicycle. Therefore: adhere to
the traic rules and to the national legal regulations. (*) or
15½ mph.
This part of the system manual gives you specific information on how to handle the structural components of the electric motor of your Pendix drive system and on riding with a
Pedelec. General information, for example on bicycle technology, can be found in the instructions included.
2.1 Field of application
The Pendix system is provided for the following bicycle
types:
City- / Trekking- / Touringbikes, Mountainbikes (Race/
Cross-Country), road bike, folding bike, recumbent bicycles
and further related types.
Because of the higher loads the application of
Pendix in downhill-, freeride-, BMX-cycles, dirtbikes and further related types as well as operation
in competition is prohibited. The usage in static
conditions (dyno, home gym) is also prohibited.
Using clipless pedals in combination with Pendix
is prohibited.
Before installing the Pendix system, check to see
whether your bicycle is suitable for it. In particular, there must be suicient stability provided for.
Consult your bicycle specialist for advice when in
doubt.
For the bicycle with an installed Pendix to be legally accepted, the requirements of DIN EN ISO
4210:2014 (Safety Requirements for Bicycles) and
DIN 15194 (electrically power-assisted cycles
[EPAC]) as well as the requirements of 2006/42/
EU (European Union Directive on Machinery and
Certain Parts of Machinery) must be met. [DIN =
Deutsches Institut für Normung (German Standards Institute), EN = European Norm, ISO = International Organization for Standardization]
The Pendix is not designed for installation and
eective use in bicycles for children and juveniles
up to the age of 14 years!
Before riding o, carefully read through the operating instructions for your Pendix drive system
(motor) and the operating instructions for the
general bicycle technical part. The manufacturer
assumes no responsibility for damage caused by
not adhering to instructions. Your Pedelec may
only be used in accordance with proper instructions. This is described in the technical part of the
bicycle instructions. Any other active use may result in a technical breakdown or defect, causing
accident and injury! Responsibility for possibly
defective parts at purchase and all guarantee
conditions become invalid if the Pedelec/Pendix
system is improperly used.
3. Electronical and
electric parts: Notes
The electric parts of your Pedelec combine to
form a high-power system. Remove the battery
immediately when you see damage to the electric system or particularly if, aer a fall or accident, electric cables or parts are exposed. Always
refer to a specialist/bicycle technician for repairs,
but also whenever you have a question or problem. A lack of expertise can result in accidents
and/or severe injuries! If you have discovered a
defect, please proceed as described in Chapter 7
„Default Measures“.
BEFORE carrying out any kind of work on your Pedelec, switch o the electric system and remove
the battery.
Do not clean your Pedelec with a steam jet,
high-pressure cleaner or water hose. If you do so,
water can enter electric parts or the motor and
destroy the equipment.
The prescribed operating temperature is between -10° C and
+50° C (14° F – 122° F). The limit temperatures for storage of
the system are between -20° C and +60° C (-4° F – 140° F).
Carry out the steps described in these instructions only. No other or dierent changes to the
system may be performed. In addition: Do not
dismantle or open structural units!
Only replace parts that have become defective
or worn down, for example battery, charging
unit or sensors, by using original spare parts or
replacements either made by the manufacturer
or expressly allowed by the manufacturer. Note:
the manufacturer’s responsibility and/or guarantee lose their validity when non-contract parts
are used. If such parts are used, a loss of function
may result! In cases of defect or wear and tear,
always refer to a specialist/bicycle technician to
carry out the necessary repairs or replacement
using original parts or components only.
If the motor is not correctly operated and the battery, charging unit and motor are interfered with in any way, this can
result in danger to health and material, even accidents. In
this case, Pendix assumes no guarantee for damage caused.
4
4. Overview components
(3) battery ePower300
13S2P Li-Ion
voltage: 48 V
capacity: 331 Wh
(4) battery ePower500
13S3P Li-Ion
voltage: 48 V
capacity: 497 Wh
(2) crank
crank length: 172,5 mm
pedal threat: 9/16“ x 20 RH (FG 14.3)
connection diameter chain wheels: 104/64 mm
bottom bracket thread: BSA 1.375“ x 24 TPI LH (FG34)
electronic bottom bracket fitting unit
bottom bracket thread: BSA 1.375“ x 24 TPI RH (FG34)
spacer ring electronic bottom bracket
(5) battery holder
(9) bottom bracket unit
electronic bottom bracket
square sha
sha length: 128 mm
crank thread: M8x1 RH
lock washer
crank screw
screwed bushing aluminium
(6) charging unit Ansmann 120 W
for 48 V Li-Ion Akku
input values: 100-240 V AC; 50 Hz;
output values: 54.6 V DC; 2.2 A
(8) power station
(10) assembly set wheel speed sensor
wheel speed sensor
mounting kit wheel speed sensor
spoke magnet
(1) drive system unit (motor)
nominal power: 250 W
crank length: 172.5 mm
pedal thread: 9/16“ x 20 LH (FG 14.3)
(7) charging unit Ansmann 200 W
for 48 V Li-Ion Akku
input values: 100-240 V AC; 50 Hz;
output values: 54.6 V DC; 3.6 A
EN
5
4.1 Motor (drive system) 4.2 Battery
ON/OFF button
The Pendix motor is an eicient, high-power direct drive
system, working without gears or freewheeling. Its control is
already integrated in its smart design. The Pendix motor is
located on the le side of the bicycle directly on the supplied
electronic bottom bracket, which identifies the force exerted
through pedaling. The motor then supports you corresponding to the setting/mode you have selected.
Please note: aer extended tours with your bicycle at a high support level, the temperature on the
rear side of the motor can become hot.
Should you want to conduct any work in region
of the motor, either let it cool down first or make
sure you wear suitable protective gloves.
6
Safety notes
The battery is the power pack and central control unit of the
Pendix. It supplies the necessary energy for the drive system
of the bicycle. At the same time, the ON/OFF button, the rotating switch for the support steps (settings/modes) as well
as the LED display for the charging level are also integrated
in this single unit.
On delivery, the battery is partly charged. In order to obtain
the energy for the entire distance of a journey with your Pedelec, you must charge the battery to its maximum level. You
can operate the battery between temperatures of -10° C and
+50° C (14° F – 122° F). You cannot exploit the full capacity of
the battery at low temperatures.
Safety notes
• Do not drop or throw the battery! Avoid any
kind of impact! In such cases, liquid may escape, causing fire or explosion.
• Do not use force when working with the battery! If the battery is deformed in any way,
the integrated protective mechanism can be
damaged. Here again, fire or explosion may
result.
• Do not USE the battery if it is damaged. The liquid inside it may escape, causing damage to
the eyes and even blindness!
LED display
Remove the battery from the Pedelec if you wish
to transport it, for example by car.
• Also remove the battery whenever you want to
carry out any kind of work on the Pedelec, for
example maintenance or assembly. Caution:
there is a hazard of injury if you activate the
ON/OFF button inadvertently.
• Never open the battery. This can cause a short
circuit. Note: all and any guarantee claims become invalid if the battery is opened.
• Never store or tranport (carry) the battery together with metal objects capable of causing a
short circuit: such objects can be, for example,
paper clips, nails, screws, keys or coins. A short
circuit can cause a fire or burns.
• Keep the battery away from heat, for example
1. intense sunshine, which can lead to the
battery being switched o (self protection
over 60 °C) and
2. fire, there is a danger of explosion.
• Protect your battery against water and other
liquids. Contact may cause damage to the protective circuit and the protective mechanism of
the battery. This can result in fire or explosion.
• Do not use high-pressure equipment to clean
your battery. To clean, use a damp cloth. Do
not use aggressive cleaning agents.
• Incorrect handling of the battery may cause
liquid to escape. This liquid can cause irritation and burns on the skin. If you do come into
contact with the battery liquid,
• wash the aected area with plenty of water.
If it comes into contact with your eyes, find a
doctor or medical expert immediately for help.
• If you have handled the battery incorrectly either on purpose or by accident, so that gases/
vapors escape from it, get access to fresh air
and find a doctor or medical expert immediately if you have been aected.
• Before undertaking a journey, the battery must
be fully attached in its holder. Otherwise, there
is a danger that it may fall out while you are
riding.
• Prevent a total discharge of the battery at all
costs. Otherwise, irreversible damage to the
battery cells results.
• This battery is designed only for use with Pendix electric bicycle motors. Improper use or
incorrect handling can cause fires or injuries.
Pendix assumes no guarantee or responsibility of any kind for damage resulting from improper use or treatment.
• Caution: magnetic fields around the battery
plug/holder also influence medical equipment such as for example heart pacemakers.
Always consult a doctor or medically qualified
person on this subject if in doubt.
Storage of the battery
Store the battery in a dry and well-aired place. To counteract
a loss in the battery’s capacity, the best room temperature is
around 20° C (68 ° F).
If the battery is completely emptied (blinking red display) as
a result of use, it must be recharged within 2-3 days to avoid
total damage.
If your battery is out of use for a longer period,
for example for 3-6 months during a winter break,
it is best to store the battery at a charging level
of 50 % – 80 %. In this way the battery does not
age as quickly as when it is fully charged. Don’t
forget to check the charging level once every 12
weeks, recharging it if necessary. In this case always make sure that the battery is not completely empty for a longer period of time, as a total
discharge with irreversible damage to the battery
cells may result.
Battery aging and attrition
The battery is subject to wear (attrition). It is covered by a guarantee lasting two years. With increasing age and use, it will
lose in capacity and the corresponding maximum distance is reduced. The capacity loss is approximately 10 % per
year. This is not a defect, but normal wear. From a technical
viewpoint, the battery is considered to be worn out when
60 % of its capacity is reached.
Naturally, you can continue to use it as before, though you
should now reckon with a lower capacity and a reduction
in distance.
4.3 Charging unit
The charging unit is supplied together with the power station. You can use the charging unit with or without the power
station. To use the power station, simply insert the plug of
the charging unit into the power station from below. If you
do not want to use the power station, you can only charge
the battery in a flat position, as the plug is fitted into the
battery from underneath. Please consult the chapter entitled „Charging the battery“ for further information on this
subject.
Before putting the system into operation, please read the
information on the charging unit.
Besides the previous charging unit for the ePower300
battery, it exists a more powerful charging unit for the
ePower500. The charging units and batteries are compatible
among themselves and both battery variations can be charged with both charging units. The following graphic shows
the variations:
Pendix–Ansmann 54,6 V / 2,2 A
charging time
ca. 3 h 12 min
ePower300 ePower500
331 Wh capacity 497 Wh
48 V voltage nom. 48 V
54.6 V voltage max. 54.6 V
yes USB–interface yes
charging time
ca.
3 h 10 min*
Pendix–Ansmann 54.6 V / 3.6 A
*The ePower300 can be charged with the 3.6 A charging unit.
Due to the power of the charging unit, the battery warms up.
Depending on the initial temperature and due to the thermal
protective circuit, it is possible that it does not lead to a shorter
charging time compared to the charging time with the 2,2 A
charging unit.
Safety notes
• Use the charging unit for the corresponding
battery only. The battery charge voltage must
be the same as that of the charging unit. Otherwise, a fire or an explosion may result.
• Make sure you are connecting to the proper
line (mains) power (voltage)! The label on the
charging unit indicates the necessary/ prescribed line power. It must agree with the voltage
coming from the power source.
charging time
ca. 5 h 15 min
charging time
ca.
3 h 20 min
EN
7
• Do not touch the mains plug with wet hands!
You may receive an electric shock.
• Before use, check to see that the charging unit,
the cable and the plug are not damaged. If you
see any damage, do not use the charging unit.
You may receive an electric shock.
• Keep the charging unit away from children and
animals. Small children and animals may damage the cable if they play with it. This can result in an electric shock, a malfunction or a fire.
• The charging unit may be handled by children (over 8 years) and persons with restricted
physical, sensory or mental abilities only when
they are supervised by a responsible person.
• A er this make sure that the charging unit is
clean. Otherwise you may receive an electric
shock.
5. Operation
5.1 Battery installation/removal on the bike
A er positioning the battery in the holder, the LED display
lights up for a short moment before going out again. This
shows that the battery is connected with the motor. But this
does not mean that the motor is switched on.
Hold the battery tightly when removing it. It is
heavy!
To position the battery in the holder, the point on the battery
is placed over the corresponding empty point on the holder.
Now push the battery down into the base of the holder and
turn in the direction of the whole point until a connecting
noise is heard, and both whole points are positioned one
over the other. To remove the battery, please proceed in the
opposite sequence.
5.2 ON/OFF switch of the motor
The motor is activated by pushing the ON/OFF button on
the battery. The LED display shows a continuous light in the
color of the actual charging level. Push again to switch the
motor OFF and the LED display also goes o .
Only switch the system ON or OFF when the bicycle is not in motion. This is to ensure that you
keep both hands on the handlebar while riding.
Riding without the motor is possible, both with or without
the battery installed. If the battery is used, but there is no
LED display, this means that the motor is deactivated and
no support is provided.
Riding with the motor is only possible if the LED display
is on permanently. This means that the motor is activated
so that it can support you the moment you start pedaling.
5.3 Setting the support steps
With your Pendix, you have three possible support steps
available: ECO, SMART and SPORT. You can set your system to any of these using the rotating switch directly on the
battery. The straight mark on the ON/OFF button shows the
selected mode.
The support levels distinguishes according to their strenght
of performance. Please use during your first drive with the
new installed Pendix the lowest support level (Eco).
The support levels can be described as follows:
ECO: High duration level (supports up to 25 km/h or 15 ½
mph), support level 75 %
Examples: flat country, extended tours, treated flat
ground (pavement, concrete, asphalt), physical training for non-professionals
SMART: Best mode for normal cycling activities (supports
up to 25 km/h or 15 ½ mph), support level 150 %
Examples: Cycling in town, slight gradients, mostly un-
treated or non-solid ground
SPORT: High power (supports up to 25 km/h or 15 ½ mph),
support level 200 % Examples: Hills, mountains, steep
gradients, loose or irregular surface, wind against you
Do not change the support setting while riding.
Doing so is a safety hazard. Always keep both
hands on the handlebar while riding.
8
5.4 Connection/removal from charging unit
When using the power station, you need only take care that
the point on the battery is in line with the point on the power station. When the battery is positioned, the magnetic
plug will attract it into place so that it will be electrically
connected. The LED display lights up to indicate successful
connection.
If you wish to charge without the power station, make note
of the symbols on the plug. As the plug is magnetic, it has
the advantage that it will only be attracted to the battery if
it is held the right way round. The LED display lights up to
indicate successful connection.
5.5 Charging the battery
Charging of the battery is possible with and without power
station.
Only charge the battery with the proper charging
unit. Using a di erent charging unit may cause a
fire.
When using the charging unit for the first few
times a smell may become perceptible. This is
the result of a normal production process. If this
happens, make sure your work room is well aired.
There is no danger to your health.
The charger is designed for usage in damp-free,
dry and ventilated environment. Do not expose
the charger to rain or hot conditions.
You can charge the battery at any time without shortening
its life. There is no memory e ect. Also, no damage to the
battery occurs when charging is interrupted.
The ideal temperature for charging is between 15 and
25° C (59–25° F). If the temperature of the battery is below
0° C (32° F), do not charge it. The upper temperature limit for
charging is 45° C (113° F). Please note: when the battery is
moved from very cold surroundings to a warmer place, you
must give it a certain time to adapt.
Remember that, a er a sudden temperature
change from cold to warm, condensed water
can form on the battery contacts. To avoid this,
store the battery in the same place as where you
charge it.
• During a charging process, place the charging unit on an
inflammable surface and make sure that no easily inflammable materials (for example paper, carton or textiles)
are located nearby. The charging unit warms up during
the charging process and there is a risk of fire while this
takes place.
• Do not use the charging unit in damp or wet places, or
near running water. There is a danger that the charging
unit will overheat, catch fire, or cause an electric shock.
To charge the battery, first insert the plug of the charging
unit from below into the power station. Then connect the
charging unit to a power outlet socket (line power).
First read the information on the charging unit
before using it (putting into operation).
Now you can connect the battery to the power station
Connecting the battery to the power station means that
charging has started. The LED display on the battery lights
up for 4 seconds in the color of the charging level selected
before continuing as a pulsating light. The LED display is active in this way as long as charging lasts. Its color changes
according to the charging level. The LED display switches o
automatically when the battery is fully charged.
During charging, it is possible to switch o this pulsating
light of the LED display by pushing the ON/OFF button once.
Charging of the battery will nevertheless continue. The pulsating light is reactivated by pushing the ON/OFF button
once again; when the battery is fully charged, the display
may then light up with a green color for a short moment.
If the battery does not start charging a er being connected
(for example charging unit not connected with power outlet), the LED display shows a continuous light for 30 seconds
before going out.
Should the LED display show a blinking blue light, this means that the battery is outside its given temperature limits.
Make sure that the temperature of the battery is in a range
between 0° and 45°C (32°F–113°F).
5.6 Charging level indicator
LED display
EN
9
If you want to know which charging level the battery has,
simply push the ON/OFF button quickly once when the battery is not connected.
You will see the charging level of the battery from the color of
the LED display at the upper end of the battery:
Green 100 % – 71 %
Yellow 70 % – 41 %
Orange 40 % – 16 %
Red 15 % – 6 %
Red blinking 5 % – 0 %
If the LED display shows red, the battery is almost empty and
should be charged.
5.7 Additional functions
Brightness of the LED display
If you want, you can adjust the brightness of the LED display
as required. This functions when the bicycle is not in motion
or when the battery is not connected:
Please do not try to adjust the brightness while riding your
bicycle. This is a safety risk. Set the support mode to Eco.
Push the ON/OFF button down for 4 seconds, aer which the
LED display begins to show brightness levels in 5 steps. This
continues as long as you keep the button pushed. Release
the button when the brightness level you want is shown, and
this value is saved. This brightness level is retained until you
make a new setting in the same way.
The adjustment will be done aer 30 seconds,
even if you bush the button longer.
Flashlight mode
You can also use the battery as a light source. This functions
while charging or when the battery is not connected:
Turn the support setting to Sport.
Push the ON/OFF button down for 4 seconds, aer which
the LED display shows a white light. To switch the flashlight
mode OFF either turn the setting again or give the ON/OFF
button a short push.
10
For technical reasons, make sure that the mode
on the charging unit is terminated just before
conclusion of the charging process and is no
longer available. Separate the battery from the
charging unit to put it into operation again.
Note: according to duration of use, the rotating
switch in the flashlight mode can be very
warm.
Resetting the battery
Should it happen that the battery no longer functions, you
have the possibility of resetting it. For this, push the ON/OFF
button, no matter in what support setting, for 40 seconds.
Aer this, the LED display goes o and the battery has been
reset.
Safety U-bolt as bicycle lock
In its lower section, the Pendix battery has been fitted with a
withdrawable safety lock. Whenever you do not wish to take
the battery with you, just leave it in connected position, pull
out the U-bolt and pass a suitable bicycle lock through it.
This will secure the battery firmly onto your bicycle.
USB-C connection
The ePower500 oers an USB-C interface which is suitable
to load typical devices like mobile phones and GPS devices
as well as for lamp systems. The USB-C interface is activated
if the battery is attached to the bicycle and turned on. The
USB-C output can be activated or deactivated by pressing
shortly the on-o switch button in case the battery is neither
attached to the bicycle nor to the charging unit. The LED ring
dims and shows the current state of charge in the appropriate colour.
Output voltage: 5 V | Max. output current: 1.5 A
6. Useful notes on
distances
To find out how far you can expect to ride, please consult
the relevant table:
• Support setting: The higher the support setting (mode)
used, the greater the amount of electric energy used: this
means the distance that can be covered is reduced.
• Riding style: You can save energy with the optimum effective use of your gear change system. In the lower gears
you exert less energy, the support level is not so high and
the motor of your Pedelec consumes less energy.
• Outside temperature: When temperatures are low, batteries discharge more rapidly and the maximum distance
covered is less.
• Weather and weight: In addition to the outside temperature, prevailing winds also influence performance and
range. You need more power the stronger the wind is
against you. And if you are carrying an extra load, you also
need more energy to carry the additional weight.
• Technical condition of your Pedelec: If the pressure in
your tires is too low, this increases the resistance due
to friction, especially when the wheels are rolling over a
smooth surface such as asphalt (paving, concrete). The
distance your Pedelec can cover is also reduced by a
dragging brake and/or a badly mounted chain.
• Charging level: The charging level shows the amount of
electricity stored in the battery at the moment in time.
More energy means a greater distance.
• Battery capacity: The battery capacity function shows
the ability of a fully charged battery to supply a specific
amount of electricity. As the capacity of a battery decreases with age, the amount of storable energy in a fully
charged battery is also reduced.
• Pedaling frequency: The motor produces its optimum
level of eect at pedaling rates (frequencies) between 60
and 70 per minute. In this range, less energy is used than
at other frequencies, which allows for a longer distance.
Eco ePower300
Conditions
Charging level ideal favourable diicult
100 % 105 km 78 km 55 km
70 % 74 km 55 km 39 km
40 % 42 km 31 km 22 km
10 % 11 km 8 km 6 km
Smart ePower300
Conditions
Charging level ideal favourable diicult
100 % 72 km 51 km 35 km
70 % 50 km 36 km 25 km
40 % 29 km 20 km 14 km
10 % 7 km 5 km 4 km
Sport ePower300
Conditions
Charging level ideal favourable diicult
100 % 45 km 31 km 19 km
70 % 32 km 22 km 13 km
40 % 18 km 12 km 8 km
10 % 5 km 3 km 2 km
Eco ePower500
Conditions
Charging level ideal favourable diicult
100 % 160 km 118 km 83 km
70 % 112 km 83 km 58 km
40 % 64 km 47 km 33 km
10 % 16 km 12 km 8 km
Smart ePower500
Conditions
Charging level ideal favourable diicult
100 % 110 km 78 km 53 km
70 % 77 km 54 km 37 km
40 % 44 km 31 km 21 km
10 % 11 km 8 km 5 km
Sport ePower500
Conditions
Charging level ideal favourable diicult
100 % 69 km 47 km 29 km
70 % 48 km 33 km 20 km
40 % 27 km 19 km 12 km
10 % 7 km 5 km 3 km
7. In the case of an error
Should your motor not function any more, this can have different reasons. The following signals have been installed to
indicate the system in which the defect has occurred:
• A blue light blinking at intervals of 0.5 seconds à battery
defect
• A blue light blinking at intervals of 2 seconds à motor defect (battery must be connected with motor)
• The LED display will indicate a defect as long as it is present in the system. In such cases, you can switch the LED
display o by pushing the ON/OFF button down for 40
seconds
The following table shows measures you can take by yourself or have a specialist/bicycle mechanic check through/
perform for you.
If, aer taking these measures, your motor is still not activated, please contact ,in case of battery or drive system faults,
your authorized bicycle specialist or Pendix representative
where the defect can be investigated in greater detail. If an
exchange is necessary, the whole process will only take place between Pendix and your bicycle retailer.
Repairs on the motor may only be carried out by
a bicycle specialist/technician and when original
replacement (spare) parts are used.
Caution: improperly carried out repairs can cause
accidents and severe damage.
EN
11
System part Measure taken
Battery Make sure that the contacts at the bottom of the batter y are free from impurities/dirt etc.
Make sure that the contacts at the bottom of the battery do not touch metal parts of any kind.
When plugging the battery into the bicycle, make sure that the LED display indicates successful contact with the motor: it should light up in the color of the charging status
selected.
Check to see how hot the battery unit is. If necessary, allow it to cool down before checking again whether functioning is in order.
Can the defect be corrected by charging the battery? Check accordingly.
Check to see whether the defect can be corrected by pushing the ON/OFF button down for 40 seconds. In this way, the battery soware is restarted.
Charging unit Make sure that the charging unit is plugged into the wall socket.
Make sure that the battery is properly connected to the charging unit. You can see this when the LED display lights up in the color of the charging status selected (connection
is then OK).
Make sure that you are using the proper charging unit only.
Drive system
(unit)
Make sure that the spoke-mounted magnet for the wheel speed sensor is correctly mounted and pointing towards the sensor surface opposite.
Make sure that the wheel speed sensor is tightly attached to the chain bar.
Make sure that the plugs on the rear of the motor are tightly in place.
Make sure that the contacts of the plug on the battery holder are free of impurities or obstructions.
Make sure that the contacts of the plug on the battery holder do not touch any other metal parts or surfaces.
Make sure that there are no visible signs of damage along the cable connection between the motor and the battery, and that all wires are properly laid out and accessible.
Check to see if the motor is warm. If necessary, allow it to cool down before checking to see whether it is now functioning.
8. Transporting your
Pedelec
8.1 By car
Using a suitable attachment to your car (bike rack), you can
always transport your Pedelec in the same way as a bicycle.
• Note: as the Pedelec weighs more than a normal bicycle,
your bike rack must meet the proper requirements.
Take the batter y o prior to transport, and always
store it seperately during transport.
8.2 Using public transport
Here, the same rules apply as when transporting a bicycle.
12
For safety reasons, remove the battery from your Pedelec
when boarding a bus or train, and replace it when the journey is over.
8.3 By airplane
In this case, the battery must be declared for transport as
dangerous freight. The battery must be labeled as such. Ask
your air transport company for advice.
9. Disposal
Motor unit, battery, electronic bottom bracket, wheel
speed sensor, component parts and packaging should always be recycled or disposed in a way compatible with the
environment.
Do not dispose of your Pendix motor or Pendix
components in domestic waste containers!
In accordance with European Directive
2002/96/EU, usable electrical equipment
must no longer be disposed through normal
channels, and in accordance with the European
Directive 2006/66/EU, defective or
used batteries must be collected separately
and be disposed in an environmentally safe
recycling system. Always return batteries
that are no longer usable to your authorized
bicycle salesman/ technician.
10. Technical data
11. Guarantee conditions
drive system
motor
performance 250 W nominal
speed (max) 25 km/h
motor settings 3
torque (max) 50 Nm
sound pressure level
passing through with
motor
starting with motor
battery ePower300
type Lithium-Ionen 13S2P
capacity 331 Wh nominal
voltage 48 V
charging time 3 h 12 min
distance (max) 45-105 km (depending on
battery ePower500
type Lithium-Ionen 13S3P
capacity 497 Wh nominal
voltage 48 V
charging time 3 h 10 min
distance (max) 69-160 km (depending on
brushless bottom bracket
motor
Lpmax in dB(A)
45.1
49.0
rider, riding style, topography and motor setting)
rider, riding style, topography and motor setting)
overall system
weight
(overall system)
Operating temperature -10° C to +50° C
Storage temperature -20° C to +60° C
dimensions (width x height x depth)
battery 80 x 276 x 80 mm
drive system 292 x 206 x 50 mm
tightening torque values for screw connections
battery holder on the
frame (with safety screws)
electronic bottom bracket
right-hand assembly
side (greased)
bottom bracket mounting
(greased)
crank screw le/right
(with safety screws and
grease on square sha)
pedal le/right 35 Nm
connector cover to
battery holder
chain wheel screws, steel 9 Nm
eDrive300 6.5 kg
eDrive500 6.9 kg
4.5 Nm ± 0.5 Nm
15 Nm
60 Nm
32 Nm
± 2 Nm
± 3 Nm
± 2 Nm
± 2 Nm
2.4 Nm
± 0.2 Nm
± 2 Nm
The warranty regulations for business costumers can be
accessed at agb.pendix.de.
Regardless of the legal regulations, Pendix oers private
consumers as the first owner of the system a two-year,
non-transferrable warranty on the components of the drive
system. Wear parts, in this case mechanical defects of the
electronic bottom bracket, are typically excluded from warranty. If the battery is used according to the intended use,
a warranty is granted to private consumers for the first two
years or 500 charging cycles (80% residual capacity), whichever occurs first. Beyond that, the battery is considered
as a wear part.
The warranty period begins on the day the product is
bought, at the latest, however, one year aer the original
production date (see label on battery and drive). Warranty
cases shall be reported immediately.
battery label:
S/N: XXXXXXX
serial number 7-digit
Date: 17 - W07
Built: year(yy) - week (wxx)
13
EN
motor label:
S/N: XX.XXX.XXX
serial number
8-digit
Date: 15 - 08 - 13
Built: year (yy) - week (ww) - day (dd)
The warranty is only applicable to material or processing
errors and can only be granted, if the proof of purchase in
the form of an original invoice or cash voucher indicating the
date of purchase, the dealer as well as the model designation of the bicycle is available. Furthermore, the information
regarding “Built” and “Serial number” of battery and drive
must be proven either in writing on the proof of purchase or
via photo. If these proofs are not delivered, Pendix reserves
the right to refuse warranty.
Please contact your dealer if a defect or fault occurs during
this period. At the discretion of Pendix, warranty includes the
quoted repair or the replacement of the defective or impaired components by a service exchange unit.
Warranty repairs will exclusively be performed by Pendix
or by partners authorised by Pendix. Possible repair costs
incurred by a partner not authorised by Pendix will not be
reimbursed. Furthermore, any warranty claim will become
void due to this.
The warranty period will not be extended due to repair
works or the replacement during the warranty period.
Warranty cases resulting from the following causes are
excluded regardless of other reasons:
• due to external influences such as collision, falling rocks,
accidents, falls or other events with a direct external influence due to mechanical force
• wilful or malicious actions such as e.g., but not limited to,
the , robbery or elementary events
• improper use, if the product is e.g. exposed to extreme
temperatures, moisture or humidity or if the battery was
damaged due to the failure to comply with the safety instructions for the handling and storage of batteries in the
system operating manual
• damages as well as improper use of the plug connections, such as e.g. exposing the motor or battery plug
without protection to humidity and moisture
Furthermore, no warranty will apply:
• if the model, serial or product numbers on Pendix products were changed, concealed or removed
• if the battery is used in systems which are not approved
for the use with Pendix products
• if Pendix components were opened, modified or painted
The warranty is only applicable to Pendix original components. The use of spare parts of unknown origin is strictly
prohibited and will invalidate the warranty of all other components included in the system.
The warranty does not cover the compensation of property
damages, costs for loan or rental devices, downtimes, travel
expenses or other additional claims. The liability of Pendix
arising from the warranty is limited to the acquisition value
of the product.
12. Imprint
Responsible for content and illustrations
Pendix GmbH
Innere Schneeberger Straße 20
08056 Zwickau
Germany
Mail: info@pendix.de
Legally checked by professional lawyers for trade protection.
These operating instructions are covered by require¬ments
and scope of EN ISO 4210:2014 and 15194.
When supply and e ective use are outside the range of these
instructions, the relevant instructions by the manufacturer
of the bicycle used must be included.
© reproduction, copying and translation
including any other active commercial use (also in the form
of excepts and/or in printed or electronic Form) are only permissible a er previous agreement to same in written form.
Pendix EN Edition 05/18 Rev.04.
www.pendix.com
14
Own notes
EN
15
Pendix GmbH
Innere Schneeberger Straße 20
08056 Zwickau
Germany
www.pendix.com
This Pendix motor (drive system) was assembled by:
Loading...