Pelco VxToolbox v 3.9 Operations Manual operations-manual

VideoXpert Toolbox
v 3.9 Operations Manual
Document number:C6602M-K
Publication date:06/20
VideoXpert Toolbox v 3.9 Operations Manual
Table of Contents
Performing Initial VideoXpert Server Configuration Using VxToolbox 6
Logging Out 8
Changing the VxToolbox Password 9
Viewing the License Summary 10
Adding and Renewing Licenses 11
Manually Activating Licenses 11
Automatically Activating Licenses 12
Installing Entitlements After Restoring Your System 13
Adding Systems 14
Editing the System Validation 14
Removing a System 15
Finding Devices (Quick Discovery) 16
Finding and Adding Devices (Quick Discovery and Add) 16
Finding Devices (Advanced Discovery) 16
Adding an RTSP Device 17
Recognizing Device Credentials 17
Adding Credentials to a Device 18
Applying User Login to a Camera 18
Resetting the Password on a Storage Device 18
Licensing and Configuring a Camera for the Pelco Advanced Analytics Suite 19
Adding and Commissioning Devices 20
Adding Devices Without Commissioning 21
Commissioning Devices that were Added Previously 21
Decommissioning Devices 22
Replacing a Camera 22
Removing Devices 22
Adding Video Associations 23
Finding and Filtering Existing Sources 24
Controlling the Columns Displayed in the Devices Window 25
Viewing the License Summary 25
Viewing and Configuring Device Information 25
Disabling and Enabling Data Sources 28
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Managing Rules 29
Creating a Rule 29 Duplicating a Rule 29 Editing an Existing Rule 29 Deleting a Rule 30
Managing Triggers 30
Adding a Trigger 30 Duplicating a Trigger 30 Editing a Trigger 31 Deleting a Trigger 31
Managing Schedules 32
Adding a Schedule 32 Creating a Copy of a Schedule 32 Editing a Schedule 33 Deleting a Schedule 34
Managing Responses 34
Adding a Response 34 Duplicating an Existing Response 36 Editing a Response 36 Deleting a Response 37 Configuring an SMS Messaging Response 37
Configuring a Recorder 38
Assigning Cameras to a Recorder 39
Adding a Recording Group to a Recorder 39
Creating a Recording Schedule for a Recording Group 40
Creating a Bump on Alarm Recording Schedule 41
Editing a Recording Group 41
Editing a Recording Schedule 42
Deleting a Recording Group 43
Deleting a Recording Schedule 43
Deleting a Recording Behavior (Trigger) 43
Understanding Internal and Restricted User Accounts 45
Creating a Role 45
Editing a Role 47
Duplicating a Role 47
Deleting a Role 47
Viewing Details of a Role 47
Adding Users 47
Editing Users 48
Searching for Users 48
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Assigning Roles 49
Resetting Passwords 49
Setting the User Password Expiration Policy 49
Deleting Users 50
Aggregating Systems (on VideoXpert Enterprise Systems Only) 51
Configuring General Settings for VideoXpert Enterprise Systems 52
Configuring Authentication 54
Enabling VideoXpert Authentication 54 Configuring LDAP Authentication: Simple Bind 54 Configuring LDAP Authentication: Two-Stage Bind Authentication 55 Configuring LDAP Authentication: Synchronizing Users and Roles From LDAP 55 Configuring LDAP Authentication: Using Single Sign-On 57
Configuring System Backups 59
Restoring Databases on VideoXpert Enterprise Systems 60
Replacing One or More Core or VxDatabase Nodes 60 Performing an Emergency Restoration of a Database Backup on VideoXpert Enterprise Systems 60 Manually Restoring a Database Backup on VideoXpert Enterprise Systems 61
Configuring the SMTP Server 61
Controlling Memory Usage 62
Creating a Monitor Wall 63
Editing a Monitor Wall 64
Deleting a Monitor Wall 64
Using Send Video Permissions 65
Creating a Report Template 66
Editing a Report Template 67
Deleting a Report Template 67
Generating a Report Manually 68
Exporting a Generated Report 68
Deleting a Generated Report 68
Setting Event Log Retention Periods 69
Finding and Filtering Events 69
Viewing and Configuring Event Details 70
Viewing and Configuring Event Notifications 70
Preparing Your System for Maps 71
Creating a New Map 72
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Viewing an Existing Map 72
Editing an Existing Map 72
Deleting an Existing Map 73
Managing Permissions for Maps 73
Understanding Permission Resource Restrictions 74
Using Surveillance Permissions 74
Using Investigation Permissions 75
Using Maps Permissions 76
Using Supervision and Reports Permissions 76
Using Event Management Permissions 77
Using User Management Permissions 77
Using Device Management Permissions 77
Using System Management Permissions 78
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Performing Initial VideoXpert Server Configuration Using VxToolbox

VideoXpert Enterprise and VideoXpert Professional comes with a time-limited trial license. During this trial, you have access to all VideoXpert features, and you can ignore the Licensing tab within VideoXpert.
To use VideoXpert beyond the trial, you must apply a license to the server. Licensing requires either an Internet connection on the VideoXpert server itself, or access to a separate computer with Internet access.
1. After installing VideoXpert, click Configure or run VxToolbox for the first time on your system.
2. For VideoXpert Professional systems, in the VideoXpert Basic System Setup dialog box, type values in the Company Name and Name Your System fields, and then click Save.
3. Perform the steps in the section titled Configuring General Settings for VideoXpert Enterprise
Systems or Configuring General Settings for VideoXpert Professional Systems.
4. Perform the steps in the section titled Adding Systems.
5. To set the VxToolbox password on VideoXpert Professional systems:
a.
Click the menu icon ( ), and then click Set VxToolbox Password.
b. Type a value in the Password and Reset Password fields.
c. Click Save.
6. To set the VxToolbox password and login requirements:
a. Set the password for the admin user on your system.
Note:
The default user name is
b. (Optional) Click to select the checkbox to ensure that the system checks the SSL/TLS
Certificate when connecting to the server. Enable this feature if your organization uses signed HTTPS certificates and the certificate has already been loaded using VxToolBox.
admin
. You must set a new password.
c. Click Add.
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d. In the VxToolbox Password Confirmation Window, click Set Password (recommended) or No
Thanks.
e. If you clicked Set Password, in the Set VxToolbox Password dialog box, enter a password in
the Password and Retype Password fields, and then click Save.
f. In the Configure VxToolbox dialog box, click OK.
g. If you enabled SSL/TLS Certificate checking, you might be required to interact with more
dialog boxes. If so, follow the prompts.
h. In the Configuration Required dialog box, enter a Company Name. This is the name by which
the Pelco licensing portal will recognize your VX server. The name cannot be changed later.
i. Click Save & Continue.
The VxToolbox application opens.
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Logging Out

1.
Click the menu icon ( ), and then click Exit.
2. In the Exit confirmation dialog box, click Exit.
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Changing the VxToolbox Password

When starting VxToolbox, the application requests credentials. These credentials are local to the workstation and your VxToolbox installation; they do not log you in to any system or camera. Rather, your VxToolbox credentials protect your settings and the credentials for the individual cameras and systems you want to access from other users on the same workstation.
After logging in to VxToolbox, you can add systems with independent credentials, and pass credentials to cameras requiring them (closed authentication or third-party cameras).
Because your local VxToolbox environment may connect you to multiple systems and cameras, it is recommended that you protect your credentials and log out when you have finished using the application.
To change your VxToolbox password:
1.
Click the menu icon ( ), and then select Change VxToolbox Password.
2. In the Account Settings dialog box, enter a new password in the New Password and Confirm New
Password fields, and then click Save Changes.
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Licensing Your System

VideoXpert is licensed for the system, for upgrades, and by channel--the video streams you view and record. It comes with one (1) license to start. The demo license provides unlimited channels that are active for a period of 60 days. These are active only the first time you install the software, or if the software was pre-installed, the first time you start up the system. In order for the system to function beyond the evaluation period, add the appropriate quantity of licenses to the system.
You can license the system automatically or manually.
l Manual licensing allows you to license a system that does not have an Internet connection. See the
section titled Manually Activating Licenses
l Automatic licensing requires your VideoXpert system to be connected to the Internet and have
access to the Pelco licensing server. See the section titled Automatically Activating Licenses.
If one or more licenses associated with the VideoXpert system are nearing or past the expiration date and require renewal, a warning dialog box will open. The dialog box lists the affected license(s) and the expiration date.
Note:You can also view your current licenses at any time. See section titled Viewing the License
Summary.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-292-1981 (international).

Viewing the License Summary

Entitlements are associated with licenses. A license might be a consolidation of several entitlements. To view licenses:
1. Open VxToolbox and click the Licensing tab.
2. In the License Summary table (bottom panel), view the list of licenses. For each license:
l The license Name is listed. Unactivated Entitlements are listed as one license with the name
Pending. The names in the License Summary table correspond to the names in the Entitlements table.
l The Total column lists how many licenses and channels (sources) are included.
l The In Use column identifies how many of the licenses and channels are in use.
l The Remaining column identifies how many of the licenses and channels are not currently in
use.
l The Expiration Date column identifies when the licenses will expire.
If one or more licenses are nearing expiration, three warning icons appear in the Licensing Summary area of the Licensing page:
l On the right of the Licensing tab, itself
l In the left panel of the License Summary area, to the left of the license Name
l When the license is selected, in the top of the Transaction History (right) panel of the License
Summary area
Hover over any of these warning icons to display relevant information.
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Click Details, if present, to display License Extension Details for [license name]:
l View the current SUPexpiration information, the number of channels on the VXSystem, and
information about extending the SUP.
l If the SUP is expiring soon, instruct the system to use existing information to build an estimated
price quote. If the necessary system variables cannot be retrieved, a default message is displayed instead of a quote.
l Click OKto close the dialog box.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981 (international).

Adding and Renewing Licenses

When you are notified that one or more licenses are expiring or have expired, when you see the warnings in the License Summary area of the Licensing page, purchase a Software Update Plan (SUP).
l SUPs are purchased in units of "channel-years".
l One channel-year represents the use of one (1)licensed channel for one (1) year.
l Channel-years are usually purchased in such a way as to allow each channel on the system to be
licensed for a period of several years. For example:a system with 40 channels will need to purchase 80 channel-years to extend the SUP by two (2) years.
l Integration licenses are combined to provide the longest time before expiration.
For example: where appropriate, two one-year integration licenses will be recognized as a single license that expires in two (2) years.
l Adding channels to or removing channels from the system adjusts the expiration date of the
licenses to reflect how long it will take the connected channels to use the remaining channel-years.
l If your licenses expired before you renew them, part of your SUP is used to backfill the period of
time when the previous SUP/licenses had lapsed.
When licenses expire, all associated features are disabled until new licenses are installed or until the existing licenses are renewed. If the SUPhas expired, you cannot upgrade the system until the SUP is purchased or renewed.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981 (international).

Manually Activating Licenses

For manual licensing, you must have your activation ID and a separate computer with access to the licensing server at http://licensing.pelco.com. During the manual licensing process, you will need to transfer your Licensing Request File to a computer with Internet access during the activation process. If you received multiple activation IDs for VideoXpert products, you must complete the process below for each individual activation ID.
As a part of this process, you will download an Entitlement Request File and a Entitlement File; both files are specific to the product for which they were requested. It is recommended that you rename both files to reflect the system for which they are intended to prevent confusion during the licensing process.
1. Open VxToolbox and click the Licensing tab.
2.
At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).
3. Enter your activation ID in the Activation ID box.
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4. If necessary, click to deselect the checkbox to Automatically activate online.
5. You will be prompted to save an activation request .bin file. Select a folder (optional) type in a file name, and then click Save. An Entitlement Request File (named either what you typed in or the same name as the Activation
ID) with a .bin extension is downloaded to your computer.
6. Click Enter.
l The Entitlement Pending status message appears at the top of the Entitlements table.
l An entitlement named Pending will be listed in the table. At the far right of the Pending
entitlement row will be two icons: Download a new request (.bin) file ( ) and Remove this
activation ID ( ).
7. On a system connected to the Internet, open a new browser window or tab and go to the Pelco licensing server at http://licensing.pelco.com.
8. Under Login, click to select logging in With User Name, With Entitlement Id, or With Activation
Id. You can also register as a New User.
9. Enter your credentials, and then click Login to access the Pelco licensing server.
10. Click the Manage Devices tab, and then click Generate License. Upload the request bin file to the licensing web site. The Entitlement File, named response.bin, will be downloaded to your computer.
11. Click the Licensing tab to return to the Licensing page within VxToolbox.
12. Click Choose file under the Entitlements section.
13. Select your Entitlement File (response.bin), and then click Open.
14. Click Import License File.
When the process is complete, VxToolbox will display the installed license(s) in the Entitlements table.

Automatically Activating Licenses

If your system has an active Internet connection with access to http://licensing.pelco.com, you can automatically activate licenses for your system.
1. Open VxToolbox and click the Licensing tab.
2.
At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).
3. Enter your activation ID in the Activation ID box.
4. If necessary, click to select the checkbox to Automatically activate online.
5. Click Enter. The system logs in to the Pelco licensing server and performs several tasks. Do not navigate away from this page until you see the Add License dialog box.
6. Click OK.
VxToolbox will display the installed license(s) in the Entitlements table.
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Installing Entitlements After Restoring Your System

It is highly recommended that you back up your system and save the response file used to apply your initial entitlement.
l If restoring your system after uninstalling VideoXpert, you can re-apply your initial entitlement or
license.
l If you re-image your system, you cannot apply your previous entitlement. If you have re-imaged your
system, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-292-1981 (international) for assistance.
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Managing the System

VxToolbox provides a single interface from which to manage and configure both cameras and your VideoXpert Systems. From VxToolbox, you can manage any system that you can access by IP address or hostname.
Selecting a system (by name) from the VX System menu allows you to configure that system; the settings you see are relevant to the system, and any discovery operations you perform are issued directly from that system.
Use the VX System menu to switch between various VideoXpert systems.

Adding Systems

VxToolbox allows you to administer systems remotely. To add a system to VxToolbox, you must have network access to the system and your user account must be assigned the administrative role.
1. Access the Add a new VX System dialog box by one of these methods:
l If the Add a new VXSystem dialog box opens automatically, and the VxToolbox
PasswordConfirmation Window also opens automatically, click Set Password, enter the new
password in the fields, and then click Save.
l
Click the menu icon ( ) at the upper right corner of the window, click Manage VX System
Connections, and then click the Add a new VX System icon ( ).
l At the upper left corner of the window, use the VX System drop-down menu to select Add a VX
system.
2. Enter an IP address in the Server Address field.
3. Enter a value in the Server Port field, or use the default port.
4. Enter the Admin Username and Password for the system you are adding.
5. If an SSL/TLS certificate has been uploaded and configured, click to select the checkbox for Check
SSL/TLS Certificate... to validate the certificate.
6. Click Add.
7.
If necessary, click the at the top left of the Manage VX System Connections window to close it.

Editing the System Validation

You can change whether the SSL/TLS certificate is validated when connecting to a system from VxToolbox. Editing a system only affects your settings within your local VxToolbox installation.
1.
Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System
Connections.
2. Select the system you want to edit.
3. In the right panel of the Manage Vx System Connections window, view the system connection information.
4.
Click the Edit VX System icon ( ) to edit system settings.
a. Enter the Admin Username.
b. Enter the Password.
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c. Click to select or deselect the checkbox for Check SSL/TLS Certificate...
5. Click Save.
6. In the Update dialog box, click OK.
7.
Click the at the top left of the Manage VX System Connections window to close it.

Removing a System

You can remove a system from VxToolbox. It can be re-added at any time.
1.
Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System
Connections.
2. Select the system you want to remove.
3.
Click the Delete icon ( ) to remove the system.
4. In the Delete System dialog box, click OK to confirm the deletion.
5.
Click the at the top left of the Manage VX System Connections window to close it.
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Discovering Devices

VxToolbox can search the local network or the network belonging to any particular VideoXpert system for devices, or you can add devices manually to the VxToolbox list. Through VxToolbox, you can manage device settings for all the devices on the network, without having to go to individual device interfaces.
VxToolbox can discover Pelco cameras or third-party cameras supporting ONVIF.
Note:You must be connected to a VideoXpert system to add devices to the system.

Finding Devices (Quick Discovery)

Use Quick Discovery to discover devices, but not add them. If you use Quick Discovery, you must add devices manually. Alternatively, use the Quick Discovery and Add option described in the section titled
Finding and Adding Devices (Quick Discovery and Add).
To use Quick Discovery, click Devices, and then do one of the following:
l
Click the Quick Discovery icon ( ) to perform a quick search for devices.
l
Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then click Quick Discovery.
l
Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then click Advanced Discovery. In the Discover Network Devices dialog box, in the Discovery Method
field, select Discover by IPor Hostname from the drop-down menu. Specify the Host address, and then click Discover.

Finding and Adding Devices (Quick Discovery and Add)

1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick
Discovery icon.
2. Click Quick Discovery and Add. All Devices and Data Sources that are discovered by VxToolbox are added to the VX System to which you are connected.
3. If the Recorder Assignment dialog box opens, assign the third-party devices to a recorder.
a. Select an option from the Select Recorder drop-down menu.
b. Click Add.
c. If the devices cannot be added to the VX System, the Operation Failure dialog box opens.
Make a note of the information in the box, click OK, and then try to add the devices to a different recorder. If necessary, contact Pelco Customer Support.

Finding Devices (Advanced Discovery)

Using Advanced Discovery, you can search for devices by protocol type or you can add individual devices by IP address. You may want to add devices that do not support ONVIF or Pelco discovery methods using the IP address.
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick
Discovery icon.
2. Click Advanced Discovery.
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3. To use Quick Discovery, but specify using either SSDP (Simple Service Discovery Protocol) or WS-Discovery (Web Services Dynamic Discovery):
a. From the Discovery Method drop-down menu, select Quick Discovery.
b. Click to select or deselect the checkbox for SSDP.
c. Click to select or deselect the checkbox for WS-Discovery.
d. (Optional) Click to select the checkbox for Add discovered devices to the VX system.
4. If you want to discover devices by IP address or hostname:
a. From the Discovery Method drop-down menu, select Discover by IP or Hostname.
b. Enter a value in the Host field.
c. (Optional) Enter a value in the HTTPPort field.
d. (Optional) Type values in the Username and Password fields.
e. (Optional)Select a value from the Driver drop-down menu.
f. (Optional) Click Add Host Address, and repeat the previous three steps.
g. (Optional) Click to select the checkbox for Add discovered devices to the VX system.
5. Click Discover.
Note:While this feature adds devices to the system, it does not commission them. To commission the devices, add them, then select them, right-click a device that is selected, and then click
Commission.

Adding an RTSP Device

To add a device that uses RTSP:
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick
Discovery icon.
2. Click Add RTSP Device.
3. Type a value in the Device Name field.
4. (Optional) Click to select the checkbox for Set Credentials, and then enter values in the Username and Password fields.
5. Enter a value in the URI field.
6. (Optional) Click Add Another URI to this Device, and then enter a value in the URI field.
7. When you have added all URIs, click Create.

Recognizing Device Credentials

Some devices require credentials for you to access their video or change their settings. The Authentication
Status column provides the status of each device.
Table 1: Icons in the Authentication Status column
Icon Description
Device requires authentication.
Device does not require authentication.
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Icon Description
VxToolbox has authenticated to this device.
This device is authenticated in VxToolbox, but not on the system with which it is associated. Click the icon to attempt to authenticate the device with the system.
This device is authenticated on a particular system with which it is associated, but not in VxToolbox. You must first authenticate to view and/or edit the device.
The user must be created on the camera before accessing the camera

Adding Credentials to a Device

To add credentials to a device:
1. Click Devices.
2. Select the device requiring credentials.
3. Enter credentials in the appropriate fields, and then click Submit.

Applying User Login to a Camera

For security purposes, cameras require a user to be created on the camera before the VideoXpert system can access the camera.
1. Add a camera using Quick Discovery or Advanced Discovery. See Finding Devices (Quick
Discovery) or Finding Devices (Advanced Discovery).
2. In the main panel of the Devices page, locate any cameras on the VideoXpert System that have a warning icon ( ) to the left of the camera Name and the locked camera icon ( ) in the
Authentication Status column.
3. If necessary, refer to the camera instructions and add the user to the camera.
4. Select the camera requiring credentials.
5. Enter credentials in the appropriate fields, and then click Submit.
6. Add and commission the camera. See Adding and Commissioning Devices.

Resetting the Password on a Storage Device

You must reset a password on a storage device before you can use it.
1. Add a storage device using Quick Discovery or Advanced Discovery. See Finding Devices (Quick
Discovery) or Finding Devices (Advanced Discovery).
2.
In the list of devices, find a storage device with alocked server icon ( ) to the left of the device
name and a warning icon ( ) in the Authentication Status column, and then click to select the device.
3. In the right panel, enter the credentials to reset the password, and then click Reset Password. A password must be at least eight characters long.
You can now add and commission the storage device. See Adding and Commissioning Devices.
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Licensing and Configuring a Camera for the Pelco Advanced Analytics Suite

When you discover a camera that supports advanced analytics, you must commission the device before you can apply a license and use advanced analytics.
1. Connect to a VXSystem.
2. Discover and commission the device. See the sections titled Finding and Adding Devices (Quick
Discovery and Add) and Commissioning Devices that were Added Previously
3. Click the Devices tab.
4. In the center panel of the Devices page, select the camera for which you want to see analytics.
5. In the right panel, click to expand Analytics,and then under ADVANCEDANALYTICS, click Apply
a license.
6. If the No License Remaining dialog box opens, click OK. If the dialog box does not open, skip to step 12.
7. Purchase a new license.
8. Click the Licensing tab, and follow the instructions in the section titled Manually Activating
Licenses or Automatically Activating Licenses for adding a license for the camera.
9. Click the Devices tab.
10. In the center panel of the Devices page, select the camera for which you want to see analytics.
11. In the right panel, click to expand Analytics,and then under ADVANCEDANALYTICS, click Apply
a license.
12. In the Apply Analytics License dialog box, click Apply.
13.
Click the Edit icon ( ) to the right of ADVANCEDANALYTICS in the right panel to open the
Configure Advanced Analytics for [device name] dialog box.
14. In the left panel:
a. Select a view from the drop-down menu.
b. (Optional) Set a Confidence Threshold, by either using the slider bar, or typing a value in the %
field. A confidence threshold filters out object detections that have a confidence percentage lower than the threshold value. This is useful for filtering out detections that are not people or vehicles, or to help better detect objects at further distances. To filter objects out you can increase the threshold. To increase the distance of detections you can decrease the threshold.
15. In the Configure Advanced Analytics for [device name] dialog box, configure the zones.
a.
To create a New Zone, in the Analytic Rules (left) panel, click the add icon ( ), and then select the type of Zone to add.
b. Configure the zone:
l To reshape, expand, and/or move the zone (polygon with a blue or orange border), click
and drag it or its points.
l Click the left mouse button to create a new point on the box. Drag the point to the
appropriate location.
l Click the right mouse button on a point on the box, and then click Delete Point to delete
the point.
l If there is a detection issue (for example:the analytics do not detect a person in the zone),
change the size, shape, and position of the zone until detection is working as expected.
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c. To name or rename a zone, click to select the zone name in the right panel, and then enter a
new string in the Zone Name field in the left panel.
Note
:Do not use quotation marks in the zone name.
d. (Optional) In the left panel, click to select the checkbox for Override Default Severity, and then
set a new severity value, either by moving the slider bar or typing a number in the field.
e. In the left panel, enable or disable the zone by clicking to select or deselect the checkbox for
Zone is Enabled.
f. To save current settings before making more modifications or adding another zone, click
ApplyChanges.
g. To edit a zone, select the zone in the left panel; and then change the Zone Name, enable or
disable Override Default Severity, and/or enable or disable Zone isEnabled.
h. (Optional) To delete a zone, click to select the zone name in the right panel, click the Delete
selected analytic zones icon ( ), and then click OKin the Delete Zones confirmation dialog
box.
i. Click Save &Close.
You can disconnect from a VXSystem and still configure the zones.

Managing Devices on a System

You must add a device to VideoXpert to make it visible within the system and to manipulate device settings. VxToolbox enables you to add a device or change device settings.
You must commission a device to view its video or to use its video or resources within VideoXpert. VideoXpert typically commissions devices automatically when you add them to the system. In many cases, commissioning a device requires a license; the type of license required depends on the type of device you are commissioning.
Add or commission operations are available from the Devices tab for the selected system. Commissioning information is shown in the Added/Commissioned ( ) column; you can expose this column by selecting
Added/Commissioned from Show Data Columns in the filtering panel.
Table 2: Icons in the Added/Commissioned column
Icon Status
NOT added to the system
Added to the system, but not commissioned
Added; commissioned

Adding and Commissioning Devices

VxToolbox will only provide adding and commissioning options applicable to the camera(s) you have selected. Add and Commission operations are relevant to the system you have selected from the VX
System menu.
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1. In the center panel of the Devices tab, select the devices you want to add and commission.
2. Perform one of the following steps:
l Right-click the device, and then select Add and Commission to [VX System name].
l Click to select the device, and then click the Add, Commission, and Assign Cameras to a
recorder icon ( ) at the lower right of the center panel.
l
Click to select the device, click the Addition, Commission and Assignment options icon ( ), and then click Add and Commission to [VX System name].
3. If the Authentication Notice dialog box opens, follow the instructions in the dialog box.
4. If the Recorder Assignment dialog box opens, select a recorder from the drop-down menu, and then click Add.
The icon for the device changes from NOT added to the system ( ) to Added to the system and
commissioned ( ).

Adding Devices Without Commissioning

The Add operation is relevant to the system you have selected from the VX System menu.
1. In the center panel of the Devices tab, select the devices you want to add.
2. Perform one of the following steps:
l Right-click the devices, and then select Add to [VX System name].
l
Click the Addition, Commission and Assignment options icon ( ), and then click Add to [VX
System name].
3. If the Recorder Assignment dialog box opens, select a recorder from the drop-down menu, and then click Add.
The icons for the devices change from NOT added to the system ( ) to Added to the system, but
not commissioned ( ).

Commissioning Devices that were Added Previously

VxToolbox will only provide commissioning options applicable to the camera(s) you have selected, and which were already added. Commission operations are relevant to the system you have selected from the
VX System menu.
1. In the center panel of the Devices tab, select the devices you want to commission.
2. Perform one of the following steps:
l Right-click the devices, and then select Commission.
l
Click the Addition, Commission and Assignment options icon ( ), and then click
Commission.
The icons for the devices change from Added to the system, but not commissioned ( ) to Added
to the system and commissioned ( ).
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Decommissioning Devices

VxToolbox can decommission the camera(s) you have selected, on system you have selected from the VX
System menu.
1. In the center panel of the Devices tab, select the devices you want to decommission.
2. Perform one of the following steps:
l Right-click the devices, and then select Decommission.
l
Right-click the devices, click the Addition, Commission and Assignment options icon ( ), and then click Decommission.
The icons for the devices change from Added to the system and commissioned ( ) to Added to
the system, but not commissioned ( ).

Replacing a Camera

If you are upgrading from an existing camera to a new one, or replacing a broken camera, VxToolbox enables you to select the existing and new cameras, and make the replacement. Replacing a camera allows you to transfer preconfigured settings (including camera name, tags, and recording schedules) from one camera to another.
1. If you have not already done so, ensure that the existing camera is offline (for example:turn off the camera).
2. If you have not already done so, add and commission the replacement camera. See the chapter titled Discovering Devices.
3. Click the Devices tab.
4. In the center panel of the Devices tab, select the camera that you will replace.
5. Right-click the camera, and then click Replace Camera.
6. In the Select Replacement Camera for dialog box, (optional) use the search field to help you locate the replacement camera, click to select the replacement camera, and then click Replace.
7. Read the information in the Replace Camera confirmation dialog box, and then click OK.

Removing Devices

After a device is discovered, it will persist in the system’s device registry until it is removed, even if the device no longer exists on the network.
Removing a device will prevent you from retrieving any associated recordings through VideoXpert Storage. To preserve access to recordings on VideoXpert Storage devices, decommission the devices until video for the device has expired or you are sure you will no longer need to access recordings for the device, then remove the device.
From VxToolbox, you can remove the device(s) you have selected, on the system you selected from the
VX System menu.
1. Click the Devices tab.
2. In the center panel of the Devices tab, select the devices you want to remove.
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3. Perform one of the following steps:
l Right-click the devices, and then click Remove.
l Right-click the devices, and then click the Remove device(s) from VxToolbox and/or VX
system icon ( ) at the bottom right of the center panel.
l
Click the devices, click the Addition, Commission and Assignment options icon ( ), and then click Remove.
4. (Optional) In the Remove Device(s) confirmation dialog box opens, if the Also remove from
VxToolbox? is present, click to select or deselect it.
5. In the Remove Device(s) confirmation dialog box, click OK. The devices are removed from the list. They can be discovered again at any time.

Adding Video Associations

You can associate an audio data source with a video data source on another device.
For example, if you have a microphone on a camera near a cash register, but you want that audio to be associated with a different camera that has a better view of that cash register, you can use Add Video
Associations to make this configuration.
1. Click the Devices tab.
2. In the center panel of the Devices page, select the device with audio data source that you want to associate with a different video data source.
3. Right-click the device, and then click Add VideoAssociations.
In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, the All Data Sources panel will list the name of the data sources already associated with the device.
4. (Optional) In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, use the filter to narrow the list of available devices.
5. In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, in the Associated to panel, click to select and deselect the checkboxes to indicate which of the available video data sources to associate with the audio data source.
6. Click Save.

Viewing Devices, Data Sources, Alarms & Relays, or Access Points

The audio and video sources produced by a device (for example, a camera) are referred to as data sources.
A device can have more than one data source. For example, a multi-channel encoder may have multiple cameras connected to it, each with its own data source; a camera may have a microphone, producing audio and video data sources.
A device can have one or more alarms and relays, depending on the device. For example: an encoder typically has one alarm and one relay per device channel; a camera might have only one alarm and one relay for the device. Alarms are configured and relays are enabled on the Devices page.
l To view all devices on the system, in the View field drop-down menu, at the top of the center panel,
select Devices.
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l If a device and its data sources are distinguishable, you can see the individual data sources,
alarms, and relays. To see the data sources, alarms, and relays that are associated with a specific device:
a. In the View field drop-down menu, select Devices.
b.
Click the expand icon (
) to the left of the device.
Data sources, alarms (if any), and relays (if enabled), are listed directly below the device.
l To view all data sources on the system, in the View field drop-down menu, at the top of the center
panel, select Data sources.
l To toggle the view to show only the devices and not the data sources, alarms, and relays, right click
anywhere in the device list, and then click Collapse All.
l To view the list of alarms and relays on the system, in the View field drop-down menu, at the top of
the center panel, select Alarms & Relays. You can determine the status of an alarm or relay by the icons in the State column.
Table 3: Icons in the State column
Icon State
Alarm is active
Alarm is inactive
Relay is active
Relay is inactive
You can determine whether an alarm or relay is enabled or disabled by the icons in the Enabled column.
Table 4: Icons in the Enabled column
Icon Enabled
Yes
No
l To view the list of access points on the system, in the View field drop-down menu, at the top of the
center panel, select Access Points. If there are no devices with access points, the window will display the message NODEVICESHAVEYETBEENDISCOVERED.

Finding and Filtering Existing Sources

Use filtering options to show the devices and data sources relevant to you within the system or environment you have selected. Filters appear in the left-most panel of the Devices tab and in some other tabs. Click the Devices tab. Then use the filter, as appropriate:
l Enter a value in the filter field to filter by criteria including the device name, ID, model, IP address,
serial number, vendor, or software version.
l Click to expand, and then click to select and deselect checkboxes in, the Filter by Type area.
l Click to expand, and then click to select and deselect checkboxes in, the Filter by Status area.
l Click to expand, and then type in or select a tag in the Filter by Tags field. Tags are set in
VxOpsCenter. See the VxOpsCenter OperationsManual for more information.
l
Click the Clear the current filter settings icon ( ) to clear the filters.
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