Pelco VideXpert Professional v 3.9 operations manual
VideoXpert Professional
v 3.9 Operations Manual
Document number:C6601M-K
Publication date:06/20
VideoXpert Professional v 3.9 Operations Manual
Table of Contents
Using VideoXpert Toolbox 8
Performing Initial VideoXpert Server Configuration Using VxToolbox 8
Logging Out 10
Changing the VxToolbox Password 11
Licensing Your System 12
Viewing the License Summary 12
Adding and Renewing Licenses 13
Manually Activating Licenses 13
Automatically Activating Licenses 14
Installing Entitlements After Restoring Your System 15
Managing the System 16
Adding a VXSystem 16
Editing the System Validation 16
Removing a System 17
Discovering Devices 18
Finding Devices (Quick Discovery) 18
Finding and Adding Devices (Quick Discovery and Add) 18
Finding Devices (Advanced Discovery) 18
Adding an RTSP Device 19
Recognizing Device Credentials 19
Adding Credentials for Devices that Require Authentication 20
Creating a Default User on Cameras ThatHave No User 20
Resetting the Password on a Storage Device 20
Licensing and Configuring a Camera for the Pelco Advanced Analytics Suite 21
Managing Devices on a System 22
Adding and Commissioning Devices 22
Adding Devices Without Commissioning 23
Commissioning Devices that were Added Previously 23
Decommissioning Devices 24
Replacing a Camera 24
Removing Devices 24
Adding Video Associations 25
Viewing Devices, Data Sources, Alarms & Relays, or Access Points 25
Finding and Filtering Existing Sources 26
Controlling the Columns Displayed in the Devices Window 26
Viewing the License Summary 27
Viewing and Configuring Device Information 27
Disabling and Enabling Data Sources 30
Configuring the Rules Engine 31
Managing Rules 31
Managing Triggers 32
Managing Schedules 34
Managing Responses 36
Configuring Recording 39
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Configuring a Recorder 39
Assigning Cameras to a Recorder 40
Adding a Recording Group to a Recorder 40
Creating a Recording Schedule for a Recording Group 40
Creating a Bump on Alarm Recording Schedule 41
Editing a Recording Group 42
Editing a Recording Schedule 42
Deleting a Recording Group 44
Deleting a Recording Schedule 44
Deleting a Recording Behavior (Trigger) 44
Managing Users and Roles 45
Understanding Internal and Restricted User Accounts 45
Creating a Role 45
Editing a Role 46
Duplicating a Role 47
Deleting a Role 47
Viewing Details of a Role 47
Adding Users 47
Editing Users 48
Searching for Users 48
Assigning Roles 49
Resetting Passwords 49
Setting the User Password Expiration Policy 49
Deleting Users 50
Configuring VX System Settings 51
Configuring General Settings for VideoXpert Professional Systems 51
Configuring Authentication 52
Configuring System Backups 57
Backing Up and Restoring the Database on VideoXpert Professional Systems 58
Configuring the SMTP Server 59
Controlling Memory Usage 59
Configuring Monitor Walls 60
Creating a Monitor Wall 60
Editing a Monitor Wall 61
Deleting a Monitor Wall 61
Using Send Video Permissions 62
Using Reports 63
Creating a Report Template 63
Editing a Report Template 64
Deleting a Report Template 64
Generating a Report Manually 65
Exporting a Generated Report 65
Deleting a Generated Report 65
Managing Events 66
Finding and Filtering Events 66
Viewing and Configuring Event Details 66
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Viewing and Configuring Event Notifications 67
Using Maps 69
Preparing Your System for Maps 69
Creating a New Map 70
Viewing an Existing Map 70
Editing an Existing Map 70
Deleting an Existing Map 71
Managing Permissions for Maps 71
Using VideoXpert Portal and VideoXpert Storage Portal 72
Using VxPortal 72
Accessing VxPortal 73
Configuring a Browser to Enable Single Sign-On in VxPortal 73
Changing the System Password in VxPortal 74
Viewing VideoSources and Bookmarks in VxPortal 74
Managing Exports 74
Configuring the Server 75
Viewing Keyboard Shortcuts 76
Logging Out 76
Configuring Advanced Storage Using VideoXpert Storage Portal 76
Accessing the VideoXpert Storage Portal 76
Checking VideoXpert Storage Status 76
Generating and Downloading Storage Logs 76
Configuring the Server in VideoXpertStoragePortal 76
Managing Database Backups 77
Using Volume Groups and Volumes 77
Viewing Storage Assignments 80
Selecting All Data on a Tab 81
Printing Data from a Tab 81
Reading Aloud 81
Changing the Password 81
Logging Out 82
Using VideoXpert OpsCenter 83
Configuring VxOpsCenter 83
Running the Application for the First Time 83
Setting Up Your Workstation 84
Reconfiguring Your Workstation 86
Configuring VX System Connections 87
Configuring Shared Display Mode 92
Configuring VxOpsCenter Kiosk Mode (Optional) 95
Logging In 96
Understanding User Account Types 96
Setting Your Display Language 96
Changing Your Workstation Account Password 98
Using the VxOpsCenter Interface 99
Adding Quick Access Icons to Mission Control 100
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Using Context Menus 100
Using Tooltips 101
Using Watched By 102
Setting User Preferences 102
Using Tabs and Workspaces 106
Using Tab View Options and Modes 106
Configuring Tab View Options 106
Changing Tab Modes 107
Creating a New Tab 107
Opening a Saved Tab 108
Updating an Existing Tab 108
Changing Tab Layouts 108
Editing the Metadata of an Existing Tab 108
Deleting a Saved Tab from the System 109
Creating a New Workspace 109
Opening a Saved Workspace 109
Updating a Saved Workspace 109
Editing the Metadata of an Existing Workspace 110
Deleting a Workspace from the System 110
Viewing a Monitor Wall 111
Working with Maps 112
Understanding Maps Permissions 112
Viewing a Map 112
Working In a Map 112
Setting User Preferences for Maps 113
Sending Views to Workstations or Shared Displays 114
Using View Launcher to Send Views to Workstations or Shared Displays 114
Using Quick Launch to Send Cells to Workstations or Shared Displays 115
Watching Video 116
Understanding Cell Borders 117
Responding to an Alarm in a Cell 117
Rotating the Camera 118
Viewing Analytics Overlays 118
Enabling and Disabling Audio 119
Expanding a Cell to Full-Screen 119
Watching Recorded Video With VideoXpert 119
Watching Recorded Video with Edge Storage 120
Using Pixel Search 120
Using Bookmarks 121
Synchronizing Video Playback 122
Creating a Live Sequence Mode 122
Creating an Alarm Sequence Mode 123
Editing Sequences 124
Pausing and Resuming Sequences 125
Setting up Snapshots 125
Taking Snapshots 125
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Displaying Statistics 125
Measuring Latency 126
Viewing and Filtering Sources 127
Managing Tags 127
Playback Controls 130
Controlling Cameras (PTZ) 131
Using Quick Export 134
Using Investigation Mode 136
Entering Investigation Mode 136
Using Investigation to View Video Stored on a Camera's Local Storage 136
Using Auto-backfill Recording Gaps 137
Creating Clips 138
Creating a Playlist 138
Previewing and Editing Playlists 138
Exporting a Playlist 139
Encrypting Export Files 140
Using the Export Archive 141
Previewing Exports 141
Downloading Exports 141
Getting the Password for an Encrypted Export 142
Editing an Export Name 142
Deleting One or More Exports 142
Working with Plugins 144
Installing Plugins 144
Adding a Plugin to Your Workstation 144
Installing and Using the BriefCam Plugin 144
Using the Event Viewer Plugin 145
Using the Image Viewer Plugin 145
Using the Web Browser Plugin 146
Using the Access Control System Viewer Plugin (Optional) 146
Using the VideoXpert Plates ALPRPlugin 149
Closing a Plugin 154
Responding to Events 155
Using the Event Viewer 155
Using the Event Notifications Dialog Box 155
Logging Out 157
Closing the Application 158
Appendix A:Working With Permissions 159
Understanding Permission Resource Restrictions 159
Using Supervision and Reports Permissions 159
Using Device Management Permissions 160
Using User Management Permissions 160
Using Event Management Permissions 161
Using System Management Permissions 161
Using Surveillance Permissions 161
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Using Investigation Permissions 162
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Using VideoXpert Toolbox
Performing Initial VideoXpert Server Configuration Using VxToolbox
VideoXpert Professional comes with a time-limited trial license. During this trial, you have access to all
VideoXpert features, and you can ignore the Licensing tab within VideoXpert.
To use VideoXpert beyond the trial, you must apply a license to the server. Licensing requires either an
Internet connection on the VideoXpert server itself, or access to a separate computer with Internet access.
1. After installing VideoXpert, click Configure or run VxToolbox for the first time on your system.
2. For VideoXpert Professional systems, in the VideoXpert Basic System Setup dialog box, type
values in the Company Name and Name Your System fields, and then click Save.
3. Perform the steps in the section titled Configuring General Settings for VideoXpert Professional
Systems.
4. Perform the steps in the section titled Adding a VXSystem.
5. To set the VxToolbox password:
a.
Click the menu icon ( ), and then click Set VxToolbox Password.
b. Type a value in the Password and Reset Password fields.
c. Click Save.
6. To set the VxToolbox password and login requirements:
a. Set the password for the admin user on your system.
Note:
The default user name is
b. (Optional) Click to select the checkbox to ensure that the system checks the SSL/TLS
Certificate when connecting to the server.
Enable this feature if your organization uses signed HTTPS certificates and the certificate has
already been loaded using VxToolBox.
admin
. You must set a new password.
c. Click Add.
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d. In the VxToolbox Password Confirmation Window, click Set Password (recommended) or No
Thanks.
e. If you clicked Set Password, in the Set VxToolbox Password dialog box, enter a password in
the Password and Retype Password fields, and then click Save.
f. In the Configure VxToolbox dialog box, click OK.
g. If you enabled SSL/TLS Certificate checking, you might be required to interact with more
dialog boxes. If so, follow the prompts.
h. In the Configuration Required dialog box, enter a Company Name. This is the name by which
the Pelco licensing portal will recognize your VX server. The name cannot be changed later.
i. Click Save & Continue.
The VxToolbox application opens.
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Logging Out
1.
Click the menu icon ( ), and then click Exit.
2. In the Exit confirmation dialog box, click Exit.
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Changing the VxToolbox Password
When starting VxToolbox, the application requests credentials. These credentials are local to the
workstation and your VxToolbox installation; they do not log you in to any system or camera. Rather, your
VxToolbox credentials protect your settings and the credentials for the individual cameras and systems
you want to access from other users on the same workstation.
After logging in to VxToolbox, you can add systems with independent credentials, and pass credentials to
cameras requiring them (closed authentication or third-party cameras).
Because your local VxToolbox environment may connect you to multiple systems and cameras, it is
recommended that you protect your credentials and log out when you have finished using the application.
To change your VxToolbox password:
1.
Click the menu icon ( ), and then select Change VxToolbox Password.
2. In the Account Settings dialog box, enter a new password in the New Password and Confirm New
Password fields, and then click Save Changes.
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Licensing Your System
VideoXpert is licensed for the system, for upgrades, and by channel--the video streams you view and
record. It comes with one (1) license to start. A Lite license (VideoXpert Professional only) has four (4)
channels. The demo license provides unlimited channels that are active for a period of 60 days. These are
active only the first time you install the software, or if the software was pre-installed, the first time you start
up the system. In order for the system to function beyond the evaluation period, add the appropriate
quantity of licenses to the system.
You can license the system automatically or manually.
l Manual licensing allows you to license a system that does not have an Internet connection. See the
section titled Manually Activating Licenses
l Automatic licensing requires your VideoXpert system to be connected to the Internet and have
access to the Pelco licensing server. See the section titled Automatically Activating Licenses.
If one or more licenses associated with the VideoXpert system are nearing or past the expiration date and
require renewal, a warning dialog box will open. The dialog box lists the affected license(s) and the
expiration date.
Note:You can also view your current licenses at any time. See section titled Viewing the License
Summary.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-292-1981
(international).
Viewing the License Summary
Entitlements are associated with licenses. A license might be a consolidation of several entitlements. To
view licenses:
1. Open VxToolbox and click the Licensing tab.
2. In the License Summary table (bottom panel), view the list of licenses. For each license:
l The license Name is listed. Unactivated Entitlements are listed as one license with the name
Pending. The names in the License Summary table correspond to the names in the
Entitlements table.
l The Total column lists how many licenses and channels (sources) are included.
l The In Use column identifies how many of the licenses and channels are in use.
l The Remaining column identifies how many of the licenses and channels are not currently in
use.
l The Expiration Date column identifies when the licenses will expire.
If one or more licenses are nearing expiration, three warning icons appear in the Licensing Summary area of
the Licensing page:
l On the right of the Licensing tab, itself
l In the left panel of the License Summary area, to the left of the license Name
l When the license is selected, in the top of the Transaction History (right) panel of the License
Summary area
Hover over any of these warning icons to display relevant information.
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Click Details, if present, to display License Extension Details for [license name]:
l View the current SUPexpiration information, the number of channels on the VXSystem, and
information about extending the SUP.
l If the SUP is expiring soon, instruct the system to use existing information to build an estimated
price quote. If the necessary system variables cannot be retrieved, a default message is displayed
instead of a quote.
l Click OKto close the dialog box.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981
(international).
Adding and Renewing Licenses
When you are notified that one or more licenses are expiring or have expired, when you see the warnings in
the License Summary area of the Licensing page, purchase a Software Update Plan (SUP).
l SUPs are purchased in units of "channel-years".
l One channel-year represents the use of one (1)licensed channel for one (1) year.
l Channel-years are usually purchased in such a way as to allow each channel on the system to be
licensed for a period of several years.
For example:a system with 40 channels will need to purchase 80 channel-years to extend the SUP
by two (2) years.
l Integration licenses are combined to provide the longest time before expiration.
For example: where appropriate, two one-year integration licenses will be recognized as a single
license that expires in two (2) years.
l Adding channels to or removing channels from the system adjusts the expiration date of the
licenses to reflect how long it will take the connected channels to use the remaining channel-years.
l If your licenses expired before you renew them, part of your SUP is used to backfill the period of
time when the previous SUP/licenses had lapsed.
When licenses expire, all associated features are disabled until new licenses are installed or until the
existing licenses are renewed. If the SUPhas expired, you cannot upgrade the system until the SUP is
purchased or renewed.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981
(international).
Manually Activating Licenses
For manual licensing, you must have your activation ID and a separate computer with access to the
licensing server at http://licensing.pelco.com. During the manual licensing process, you will need to
transfer your Licensing Request File to a computer with Internet access during the activation process. If
you received multiple activation IDs for VideoXpert products, you must complete the process below for
each individual activation ID.
As a part of this process, you will download an Entitlement Request File and a Entitlement File; both files
are specific to the product for which they were requested. It is recommended that you rename both files to
reflect the system for which they are intended to prevent confusion during the licensing process.
1. Open VxToolbox and click the Licensing tab.
2.
At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).
3. Enter your activation ID in the Activation ID box.
4. If necessary, click to deselect the checkbox to Automatically activate online.
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5. You will be prompted to save an activation request .bin file. Select a folder (optional) type in a file
name, and then click Save.
An Entitlement Request File (named either what you typed in or the same name as the Activation
ID) with a .bin extension is downloaded to your computer.
6. Click Enter.
l The Entitlement Pending status message appears at the top of the Entitlements table.
l An entitlement named Pending will be listed in the table. At the far right of the Pending
entitlement row will be two icons: Download a new request (.bin) file ( ) and Remove this
activation ID ( ).
7. On a system connected to the Internet, open a new browser window or tab and go to the Pelco
licensing server at http://licensing.pelco.com.
8. Under Login, click to select logging in With User Name, With Entitlement Id, or With Activation
Id. You can also register as a New User.
9. Enter your credentials, and then click Login to access the Pelco licensing server.
10. Click the Manage Devices tab, and then click Generate License. Upload the request bin file to the
licensing web site. The Entitlement File, named response.bin, will be downloaded to your computer.
11. Click the Licensing tab to return to the Licensing page within VxToolbox.
12. Click Choose file under the Entitlements section.
13. Select your Entitlement File (response.bin), and then click Open.
14. Click Import License File.
When the process is complete, VxToolbox will display the installed license(s) in the Entitlements table.
Automatically Activating Licenses
If your system has an active Internet connection with access to http://licensing.pelco.com, you can
automatically activate licenses for your system.
1. Open VxToolbox and click the Licensing tab.
2.
At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).
3. Enter your activation ID in the Activation ID box.
4. If necessary, click to select the checkbox to Automatically activate online.
5. Click Enter.
The system logs in to the Pelco licensing server and performs several tasks. Do not navigate away
from this page until you see the Add License dialog box.
6. Click OK.
VxToolbox will display the installed license(s) in the Entitlements table.
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Installing Entitlements After Restoring Your System
It is highly recommended that you back up your system and save the response file used to apply your initial
entitlement.
l If restoring your system after uninstalling VideoXpert, you can re-apply your initial entitlement or
license.
l If you re-image your system, you cannot apply your previous entitlement. If you have re-imaged your
system, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-292-1981
(international) for assistance.
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Managing the System
VxToolbox provides a single interface from which to manage and configure both cameras and your
VideoXpert Systems. From VxToolbox, you can manage any system that you can access by IP address or
hostname.
Selecting a system (by name) from the VX System menu allows you to configure that system; the settings
you see are relevant to the system, and any discovery operations you perform are issued directly from that
system.
Use the VX System menu to switch between various VideoXpert systems.
Adding a VXSystem
VxToolbox allows you to administer systems remotely. To add a system to VxToolbox, you must have
network access to the system and your user account must be assigned the administrative role.
1. Access the Add a new VX System dialog box by one of these methods:
l If the Add a new VXSystem dialog box opens automatically, and the VxToolbox
PasswordConfirmation Window also opens automatically, click Set Password, enter the new
password in the fields, and then click Save.
l
Click the menu icon ( ) at the upper right corner of the window, click Manage VX System
Connections, and then click the Add a new VX System icon ( ).
l At the upper left corner of the window, use the VX System drop-down menu to select Add a VX
system.
2. Enter an IP address in the Server Address field.
3. Enter a value in the Server Port field, or use the default port.
4. Enter the Admin Username and Password for the system you are adding.
5. If an SSL/TLS certificate has been uploaded and configured, click to select the checkbox for Check
SSL/TLS Certificate... to validate the certificate.
6. Click Add.
7.
If necessary, click the at the top left of the Manage VX System Connections window to close it.
Editing the System Validation
You can change whether the SSL/TLS certificate is validated when connecting to a system from
VxToolbox. Editing a system only affects your settings within your local VxToolbox installation.
1.
Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System
Connections.
2. Select the system you want to edit.
3. In the right panel of the Manage Vx System Connections window, view the system connection
information.
4.
Click the Edit VX System icon ( ) to edit system settings.
a. Enter the Admin Username.
b. Enter the Password.
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c. Click to select or deselect the checkbox for Check SSL/TLS Certificate...
5. Click Save.
6. In the Update dialog box, click OK.
7.
Click the at the top left of the Manage VX System Connections window to close it.
Removing a System
You can remove a system from VxToolbox. It can be re-added at any time.
1.
Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System
Connections.
2. Select the system you want to remove.
3.
Click the Delete icon ( ) to remove the system.
4. In the Delete System dialog box, click OK to confirm the deletion.
5.
Click the at the top left of the Manage VX System Connections window to close it.
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Discovering Devices
VxToolbox can search the local network or the network belonging to any particular VideoXpert system for
devices, or you can add devices manually to the VxToolbox list. Through VxToolbox, you can manage
device settings for all the devices on the network, without having to go to individual device interfaces.
VxToolbox can discover Pelco cameras or third-party cameras supporting ONVIF.
Note:You must be connected to a VideoXpert system to add devices to the system.
Finding Devices (Quick Discovery)
Use Quick Discovery to discover devices, but not add them. If you use Quick Discovery, you must add
devices manually. Alternatively, use the Quick Discovery and Add option described in the section titled
Finding and Adding Devices (Quick Discovery and Add).
To use Quick Discovery, click Devices, and then do one of the following:
l
Click the Quick Discovery icon ( ) to perform a quick search for devices.
l
Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then
click Quick Discovery.
l
Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then
click Advanced Discovery. In the Discover Network Devices dialog box, in the Discovery Method
field, select Discover by IPor Hostname from the drop-down menu. Specify the Host address,
and then click Discover.
Finding and Adding Devices (Quick Discovery and Add)
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick
Discovery icon.
2. Click Quick Discovery and Add.
All Devices and Data Sources that are discovered by VxToolbox are added to the VX System to
which you are connected.
3. If the Recorder Assignment dialog box opens, assign the third-party devices to a recorder.
a. Select an option from the Select Recorder drop-down menu.
b. Click Add.
c. If the devices cannot be added to the VX System, the Operation Failure dialog box opens.
Make a note of the information in the box, click OK, and then try to add the devices to a
different recorder. If necessary, contact Pelco Customer Support.
Finding Devices (Advanced Discovery)
Using Advanced Discovery, you can search for devices by protocol type or you can add individual devices
by IP address. You may want to add devices that do not support ONVIF or Pelco discovery methods using
the IP address.
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick
Discovery icon.
2. Click Advanced Discovery.
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3. To use Quick Discovery, but specify using either SSDP (Simple Service Discovery Protocol) or
WS-Discovery (Web Services Dynamic Discovery):
a. From the Discovery Method drop-down menu, select Quick Discovery.
b. Click to select or deselect the checkbox for SSDP.
c. Click to select or deselect the checkbox for WS-Discovery.
d. (Optional) Click to select the checkbox for Add discovered devices to the VX system.
4. If you want to discover devices by IP address or hostname:
a. From the Discovery Method drop-down menu, select Discover by IP or Hostname.
b. Enter a value in the Host field.
c. (Optional) Enter a value in the HTTPPort field.
d. (Optional) Type values in the Username and Password fields.
e. (Optional)Select a value from the Driver drop-down menu.
f. (Optional) Click Add Host Address, and repeat the previous three steps.
g. (Optional) Click to select the checkbox for Add discovered devices to the VX system.
5. Click Discover.
Note:While this feature adds devices to the system, it does not commission them. To commission
the devices, add them, then select them, right-click a device that is selected, and then click
Commission.
Adding an RTSP Device
To add a device that uses RTSP:
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick
Discovery icon.
2. Click Add RTSP Device.
3. Type a value in the Device Name field.
4. (Optional) Click to select the checkbox for Set Credentials, and then enter values in the Username
and Password fields.
5. Enter a value in the URI field.
6. (Optional) Click Add Another URI to this Device, and then enter a value in the URI field.
7. When you have added all URIs, click Create.
Recognizing Device Credentials
Some devices require credentials for you to access their video or change their settings. The Authentication
Status column provides the status of each device.
Table 1: Icons in the Authentication Status column
Icon Description
Device requires authentication.
Device does not require authentication.
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Icon Description
VxToolbox has authenticated to this device.
This device is authenticated in VxToolbox, but not on the system with which it is associated.
Click the icon to attempt to authenticate the device with the system.
This device is authenticated on a particular system with which it is associated, but not in
VxToolbox. You must first authenticate to view and/or edit the device.
The user must be created on the camera before accessing the camera
Adding Credentials for Devices that Require Authentication
To add credentials to a device:
1. Click Devices.
2. Select the device requiring credentials.
3. Enter credentials in the appropriate fields, and then click Submit.
Creating a Default User on Cameras ThatHave No User
For security purposes, cameras require a user to be created on the camera before the VideoXpert system
can access the camera.
1. Add a camera using Quick Discovery or Advanced Discovery. See Finding Devices (Quick
Discovery) or Finding Devices (Advanced Discovery).
2. In the main panel of the Devices page, locate any cameras on the VideoXpert System that have a
warning icon ( ) to the left of the camera Name and the locked camera icon ( ) in the
Authentication Status column.
3. If necessary, refer to the camera instructions and add the user to the camera.
4. Select the camera for which a user must be created.
5. Enter credentials in the appropriate fields, and then click Submit.
6. Add and commission the camera. See Adding and Commissioning Devices.
Resetting the Password on a Storage Device
You must reset a password on a storage device before you can use it.
1. Add a storage device using Quick Discovery or Advanced Discovery. See Finding Devices (Quick
Discovery) or Finding Devices (Advanced Discovery).
2.
In the list of devices, find a storage device with alocked server icon ( ) to the left of the device
name and a warning icon ( ) in the Authentication Status column, and then click to select the
device.
3. In the right panel, enter the credentials to reset the password, and then click Reset Password.
A password must be at least eight characters long.
You can now add and commission the storage device. See Adding and Commissioning Devices.
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Licensing and Configuring a Camera for the Pelco Advanced Analytics Suite
When you discover a camera that supports advanced analytics, you must commission the device before
you can apply a license and use advanced analytics.
1. Connect to a VXSystem.
2. Discover and commission the device. See the sections titled Finding and Adding Devices (Quick
Discovery and Add) and Commissioning Devices that were Added Previously
3. Click the Devices tab.
4. In the center panel of the Devices page, select the camera for which you want to see analytics.
5. In the right panel, click to expand Analytics,and then under ADVANCEDANALYTICS, click Apply
a license.
6. If the No License Remaining dialog box opens, click OK. If the dialog box does not open, skip to
step 12.
7. Purchase a new license.
8. Click the Licensing tab, and follow the instructions in the section titled Manually Activating
Licenses or Automatically Activating Licenses for adding a license for the camera.
9. Click the Devices tab.
10. In the center panel of the Devices page, select the camera for which you want to see analytics.
11. In the right panel, click to expand Analytics,and then under ADVANCEDANALYTICS, click Apply
a license.
12. In the Apply Analytics License dialog box, click Apply.
13.
Click the Edit icon ( ) to the right of ADVANCEDANALYTICS in the right panel to open the
Configure Advanced Analytics for [device name] dialog box.
14. (Optional)For a PTZcamera, in the left panel:
a. Select a PTZpreset from the drop-down menu.
b. (Optional) Set a Confidence Threshold, by either using the slider bar, or typing a value in the %
field.
A confidence threshold filters out object detections that have a confidence percentage lower
than the threshold value. This is useful for filtering out detections that are not people or
vehicles, or to help better detect objects at further distances. To filter objects out you can
increase the threshold. To increase the distance of detections you can decrease the threshold.
15. In the Configure Advanced Analytics for [device name] dialog box, configure the zones.
a.
To create a New Zone, in the Analytic Rules (left) panel, click the add icon ( ), and then
select the type of Zone to add.
b. Configure the zone:
l To reshape, expand, and/or move the zone (polygon with a blue or orange border), click
and drag it or its points.
l To create a new point on the box, click the left mouse button. Drag the point to the
appropriate location.
l To delete a point on the box, click the right mouse button on the point, and then click
Delete Point.
l If there is a detection issue (for example:the analytics do not detect a person in the zone),
change the size, shape, and position of the zone until detection is working as expected.
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c. To name or rename a zone, click to select the zone name in the right panel, and then enter a
new string in the Zone Name field in the left panel.
Note
:Do not use quotation marks in the zone name.
d. (Optional) In the left panel, click to select the checkbox for Override Default Severity, and then
set a new severity value, either by moving the slider bar or typing a number in the field.
e. In the left panel, enable or disable the zone by clicking to select or deselect the checkbox for
Zone is Enabled.
f. To save current settings before making more modifications or adding another zone, click
ApplyChanges.
g. To edit a zone, select the zone in the left panel; and then change the Zone Name, enable or
disable Override Default Severity, and/or enable or disable Zone isEnabled.
h. (Optional) To delete a zone, click to select the zone name in the right panel, click the Delete
selected analytic zones icon ( ), and then click OKin the Delete Zones confirmation dialog
box.
i. Click Save &Close.
You can disconnect from a VXSystem and still configure the zones.
Managing Devices on a System
You must add a device to VideoXpert to make it visible within the system and to manipulate device
settings. VxToolbox enables you to add a device or change device settings.
You must commission a device to view its video or to use its video or resources within VideoXpert.
VideoXpert typically commissions devices automatically when you add them to the system. In many
cases, commissioning a device requires a license; the type of license required depends on the type of
device you are commissioning.
Add or commission operations are available from the Devices tab for the selected system. Commissioning
information is shown in the Added/Commissioned ( ) column; you can expose this column by selecting
Added/Commissioned from Show Data Columns in the filtering panel.
Table 2: Icons in the Added/Commissioned column
Icon Status
NOT added to the system
Added to the system, but not commissioned
Added; commissioned
Adding and Commissioning Devices
VxToolbox will only provide adding and commissioning options applicable to the camera(s) you have
selected. Add and Commission operations are relevant to the system you have selected from the VX
System menu.
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1. In the center panel of the Devices tab, select the devices you want to add and commission.
2. Perform one of the following steps:
l Right-click the device, and then select Add and Commission to [VX System name].
l Click to select the device, and then click the Add, Commission, and Assign Cameras to a
recorder icon ( ) at the lower right of the center panel.
l
Click to select the device, click the Addition, Commission and Assignment options icon ( ),
and then click Add and Commission to [VX System name].
3. If the Authentication Notice dialog box opens, follow the instructions in the dialog box.
4. If the Recorder Assignment dialog box opens, select a recorder from the drop-down menu, and then
click Add.
The icon for the device changes from NOT added to the system ( ) to Added to the system and
commissioned ( ).
Adding Devices Without Commissioning
The Add operation is relevant to the system you have selected from the VX System menu.
1. In the center panel of the Devices tab, select the devices you want to add.
2. Perform one of the following steps:
l Right-click the devices, and then select Add to [VX System name].
l
Click the Addition, Commission and Assignment options icon ( ), and then click Add to [VX
System name].
3. If the Recorder Assignment dialog box opens, select a recorder from the drop-down menu, and then
click Add.
The icons for the devices change from NOT added to the system ( ) to Added to the system, but
not commissioned ( ).
Commissioning Devices that were Added Previously
VxToolbox will only provide commissioning options applicable to the camera(s) you have selected, and
which were already added. Commission operations are relevant to the system you have selected from the
VX System menu.
1. In the center panel of the Devices tab, select the devices you want to commission.
2. Perform one of the following steps:
l Right-click the devices, and then select Commission.
l
Click the Addition, Commission and Assignment options icon ( ), and then click
Commission.
The icons for the devices change from Added to the system, but not commissioned ( ) to Added
to the system and commissioned ( ).
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Decommissioning Devices
VxToolbox can decommission the camera(s) you have selected, on system you have selected from the VX
System menu.
1. In the center panel of the Devices tab, select the devices you want to decommission.
2. Perform one of the following steps:
l Right-click the devices, and then select Decommission.
l
Right-click the devices, click the Addition, Commission and Assignment options icon ( ), and
then click Decommission.
The icons for the devices change from Added to the system and commissioned ( ) to Added to
the system, but not commissioned ( ).
Replacing a Camera
If you are upgrading from an existing camera to a new one, or replacing a broken camera, VxToolbox
enables you to select the existing and new cameras, and make the replacement. Replacing a camera
allows you to transfer preconfigured settings (including camera name, tags, and recording schedules) from
one camera to another.
1. If you have not already done so, ensure that the existing camera is offline (for example:turn off the
camera).
2. If you have not already done so, add and commission the replacement camera. See the chapter
titled Discovering Devices.
3. Click the Devices tab.
4. In the center panel of the Devices tab, select the camera that you will replace.
5. Right-click the camera, and then click Replace Camera.
6. In the Select Replacement Camera for dialog box, (optional) use the search field to help you locate
the replacement camera, click to select the replacement camera, and then click Replace.
7. Read the information in the Replace Camera confirmation dialog box, and then click OK.
Removing Devices
After a device is discovered, it will persist in the system’s device registry until it is removed, even if the
device no longer exists on the network.
Removing a device will prevent you from retrieving any associated recordings through VideoXpert Storage.
To preserve access to recordings on VideoXpert Storage devices, decommission the devices until video
for the device has expired or you are sure you will no longer need to access recordings for the device, then
remove the device.
From VxToolbox, you can remove the device(s) you have selected, on the system you selected from the
VX System menu.
1. Click the Devices tab.
2. In the center panel of the Devices tab, select the devices you want to remove.
3. Perform one of the following steps:
l Right-click the devices, and then click Remove.
l Right-click the devices, and then click the Remove device(s) from VxToolbox and/or VX
system icon ( ) at the bottom right of the center panel.
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l
Click the devices, click the Addition, Commission and Assignment options icon ( ), and then
click Remove.
4. (Optional) In the Remove Device(s) confirmation dialog box opens, if the Also remove from
VxToolbox? is present, click to select or deselect it.
5. In the Remove Device(s) confirmation dialog box, click OK.
The devices are removed from the list. They can be discovered again at any time.
Adding Video Associations
You can associate an audio data source with a video data source on another device.
For example, if you have a microphone on a camera near a cash register, but you want that audio to be
associated with a different camera that has a better view of that cash register, you can use Add Video
Associations to make this configuration.
1. Click the Devices tab.
2. In the center panel of the Devices page, select the device with audio data source that you want to
associate with a different video data source.
3. Right-click the device, and then click Add VideoAssociations.
In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, the All Data Sources
panel will list the name of the data sources already associated with the device.
4. (Optional) In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, use the
filter to narrow the list of available devices.
5. In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, in the Associated to
panel, click to select and deselect the checkboxes to indicate which of the available video data
sources to associate with the audio data source.
6. Click Save.
Viewing Devices, Data Sources, Alarms & Relays, or Access Points
The audio and video sources produced by a device (for example, a camera) are referred to as data sources.
A device can have more than one data source. For example, a multi-channel encoder may have multiple
cameras connected to it, each with its own data source; a camera may have a microphone, producing
audio and video data sources.
A device can have one or more alarms and relays, depending on the device. For example: an encoder
typically has one alarm and one relay per device channel; a camera might have only one alarm and one
relay for the device. Alarms are configured and relays are enabled on the Devices page.
l To view all devices on the system, in the View field drop-down menu, at the top of the center panel,
select Devices.
l If a device and its data sources are distinguishable, you can see the individual data sources, alarms,
and relays. To see the data sources, alarms, and relays that are associated with a specific device:
a. In the View field drop-down menu, select Devices.
b.
Click the expand icon ( ) to the left of the device.
Data sources, alarms (if any), and relays (if enabled), are listed directly below the device.
l To view all data sources on the system, in the View field drop-down menu, at the top of the center
panel, select Data sources.
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l To toggle the view to show only the devices and not the data sources, alarms, and relays, right click
anywhere in the device list, and then click Collapse All.
l To view the list of alarms and relays on the system, in the View field drop-down menu, at the top of
the center panel, select Alarms & Relays.
You can determine the status of an alarm or relay by the icons in the State column.
Table 3: Icons in the State column
Icon State
Alarm is active
Alarm is inactive
Relay is active
Relay is inactive
You can determine whether an alarm or relay is enabled or disabled by the icons in the Enabled
column.
Table 4: Icons in the Enabled column
Icon Enabled
Yes
No
l To view the list of access points on the system, in the View field drop-down menu, at the top of the
center panel, select Access Points. If there are no devices with access points, the window will
display the message NODEVICESHAVEYETBEENDISCOVERED.
Finding and Filtering Existing Sources
Use filtering options to show the devices and data sources relevant to you within the system or
environment you have selected. Filters appear in the left-most panel of the Devices tab and in some other
tabs. Click the Devices tab. Then use the filter, as appropriate:
l Enter a value in the filter field to filter by criteria including the device name, ID, model, IP address,
serial number, vendor, or software version.
l Click to expand, and then click to select and deselect checkboxes in, the Filter by Type area.
l Click to expand, and then click to select and deselect checkboxes in, the Filter by Status area.
l Click to expand, and then type in or select a tag in the Filter by Tags field. Tags are set in
VxOpsCenter. See the VxOpsCenter section of this manual for more information.
l
Click the Clear the current filter settings icon ( ) to clear the filters.
Controlling the Columns Displayed in the Devices Window
1. Click the Devices tab.
2. Include columns in or exclude them from the display by one of the following methods:
l In the left panel, below the filter areas, click to expand the Show Data Columns area, and then
select and deselect checkboxes in the area.
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l Right-click the column header, and then click to select and deselect the column titles in the
drop-down menu.
Viewing the License Summary
1. Click the Devices tab.
2. In the left panel, below Show Data Columns, click to expand License Summary. View the system
license information.
Viewing and Configuring Device Information
If you have the proper credentials, from VxToolbox, you can view information for and configure some
settings on a device that you have selected, on the system you selected from the VX System menu.
1. Click the Devices tab.
2. In the center panel of the Devices tab, select the device you want to configure. Information specific
to the device is presented in the right panel. If the device has been authenticated in VxToolbox, you
will see the current view from the device, and status information.
3.
(Optional)Click the Web View icon ( )to the right of the device name to view the device control
panel in a web browser, and make changes there.
Note:
You must have permissions for the device in order to make any changes.
4. If necessary, to authenticate the device, enter correct values in the Username and Password fields,
and then click Submit.
Note:
You must provide a valid username and password in order to update the device
configuration using VxToolbox.
5. (Optional) To view and update Device Information:
a. Click to expand DeviceInformation. All available device information is listed, and might
include:name, hostname, IPaddress, port, MACaddress, vendor, and model. Information
varies based on the device type.
b.
If present, click the Edit icon ( ) to the right of Device Information.
If the Edit icon ( ) is not present, you cannot update Device information. Continue to step 6.
c. In the Settings Editor dialog box, enter correct values into the fields. For example:Type values
into the Name, Hostname, IPAddress, and Port fields (if available); and click to select or
deselect the checkbox for Apply name to Data Sources.
d. Click Save Changes.
6. (Optional)To view and update the VideoConfiguration, if present:
a. Click to expand Video Configuration.
b. Continue clicking to expand the items listed under Video Configuration, and then the primary
stream, secondary stream, tertiary stream or smart compression settings to view. Depending
on the device:
l If there are primary, secondary, and tertiary streams, the stream information might
include:device name, encoding, profile, GOP, resolution, maximum bitrate, frame rate,
multicast address, and multicast port.
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l The smart compression information includes:the compression level, and weather each
stream has dynamic GOPenabled.
c.
Click the Edit icon ( ) to the right of the primary, secondary, or tertiary stream or the smart
compression listing.
d. If you are updating the primary, secondary, or tertiary stream, in the Settings Editor dialog box,
enter correct values into the fields. For example:Type in or select from the drop-down menus a
stream Name, Encoding, Profile, GOP, Resolution, Max Bitrate, Frame Rate, Multicast
Address, and Multicast Port.
e. If you are updating the smart compression settings, in the Settings Editor dialog box:
l Select the appropriate value from the drop-down menu in the Level field.
l Click to select or deselect the Primary Stream Dynamic GOPEnabled checkbox. If you
selected this checkbox, enter a value in the Primary Stream Max GOPLength field—
either by typing-in a number or selecting one using the up and down arrows.
l Click to select or deselect the Secondary Stream Dynamic GOPEnabled checkbox. If
you selected this checkbox, enter a value in the Secondary Stream Max GOPLength
field—either by typing-in a number or selecting one using the up and down arrows.
l Click to select or deselect the Tertiary Stream Dynamic GOPEnabled checkbox. If you
selected this checkbox, enter a value in the Tertiary Stream Max GOPLength field—either
by typing-in a number or selecting one using the up and down arrows
f. Click Save Changes.
7. (Optional) To view and update basic Analytics (motion detection, etc.), if present:
a. Click to expand Analytics.
b. Continue clicking to expand individual items listed under Analytics.
c.
If there is a setting to edit, click the Edit icon ( ) to the right of the information.
d. In the Edit [analytics name] Settings for [device name] dialog box:
– Select the appropriate radio buttons. If you chose On Camera, click Edit camera settings
in browser, make the appropriate changes, exit the browser window, and then click
Done.
– If you chose On Server, use the slider bar to select a value for Contrast Sensitivity; use
the icons under the device image to view information Live, Jump Back 30 Seconds ( ),
Jump to Specific Date/Time ( ), or Jump to Now ( ).
– If you chose Off, the analytics will be disabled.
– When you are finished in this dialog box, click Done.
8. (Optional)To view and update the Pelco Advanced Analytics Suite, if present on the camera:
a. Apply a license to the camera that uses the Pelco Advanced Analytics Suite. See the section
titled: Licensing and Configuring a Camera for the Pelco Advanced Analytics Suite.
b. In the right panel, click to expand Analytics,and then to the right of
ADVANCEDANALYTICS, click the Edit icon ( ).
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c. In the Configure Advanced Analytics for [device name] dialog box, configure the zones. See
the instructions in the section titled Licensing and Configuring a Camera for the Pelco
Advanced Analytics Suite to update the configuration.
9. (Optional)To view and update Alarms, if present:
a. Click to expand Alarms.
b. Continue clicking to expand individual items listed under Alarms. All available alarm
information is listed, and might include:state, name, description, ID, and type. Information
varies based on the alarm type.
c.
Click the Edit icon ( ) to the right of the alarm item to update.
d. In the Settings Editor dialog box, enter all appropriate values. For example: type values in the
Name and Description fields, and then select a value from the drop-down menu in the Type
field.
e. Click Save Changes.
10. (Optional)To view and update Relays, if present:
a. Click to expand Relays.
b. Continue clicking to expand individual items listed under Relays. All available relay information
is listed, and might include: status, state, name, description, and ID. Information varies based
on the device type.
c. To activate or deactivate the relay, click Activate or Deactivate under STATE.
d.
Click the Edit icon ( ) to the right of the relay item to update.
e. In the Settings Editor dialog box, enter all appropriate values. For example:select a value from
the drop-down menu in the Status field, and then type values in the Name and Description
fields. You cannot update the ID from this dialog box.
f. Click Save Changes.
11. (Optional)To view and update Recording and Retention, if present:
a. Click to expand Recording and Retention.
b.
Click the Edit icon ( ) to the right of Recording and Retention.
c. In the Recording Retention Limits dialog box, click to select the radio button for the appropriate
retention limit. If you select Manual Retention Limit, enter a value from the Delete unlocked
recordings after [#] days field, either by typing-in a number or selecting one using the up and
down arrows.
d. Click Save.
12. (Optional)To view and update System information, if present:
a. Click to expand System.
b. Continue clicking to expand individual items listed under System.All available system
information is displayed, and includesfirmware version and time settings.
c. To update the firmware: click to expand FIRMWARE; click Update Firmware; in the Update
Firmware dialog box, navigate to and double-click the firmware file.
d. To reboot the system:click to expand MAINTENANCE, click Reboot, and then click OK.
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e. To backup or restore the system: click to expand BACKUP &RESTORE, and then click either
Backup or Restore.
13. (Optional)To view Tags, if present:
a. Click to expand Tags.
b. Continue clicking to expand individual items listed under Tags.
14. (Optional)To create a User, if the option is present:
a. Click to expand User.
b. Type values in the Username, New Password, and Re-type Password fields.
c. Click Save.
15. (Optional)To view and update the device Driver, if present:
a. Click to expand Driver.
b.
Click the Edit icon ( ) to the right of Driver.
c. In the Settings Editor dialog box, select a value from the drop-down menu in the System Driver
field.
d. Click Save Changes.
Disabling and Enabling Data Sources
You can conserve license seats by disabling data sources that are not in use:
1. Click the Devices tab.
2. In the center panel of the Devices page, select the device with data sources that you want to
disable.
3. Perform one of the following steps:
l Right-click the devices, and then click Disable/Enable Data Sources.
l
Click the device, click the Addition, Commission and Assignment options icon ( ), and then
click Disable/Enable Data Sources.
4. In the Disable/Enable Data Sources dialog box, click to deselect the data sources to disable.
5. Click Save Changes.
To enable the data sources, follow the steps above, but click to select the data sources to enable.
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