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VideoXpert Toolbox v 3.11
operations manual
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Pelco VideoXpert Toolbox v 3.11 operations manual

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VideoXpert Toolbox™ v 3.11
Operations Manual
Document number:C6602M-M
Publication date:12/20
VideoXpert Toolbox™ v 3.11 Operations Manual
Table of Contents
Installing VideoXpert Toolbox™ (VideoXpert Enterprise™ only) 6
Performing Initial VideoXpert Server™ Configuration Using VxToolbox™ 7
Logging Out 9
Viewing the License Summary 11
Adding and Renewing Licenses 12
Manually Activating Licenses 12
Automatically Activating Licenses 13
Installing Entitlements After Restoring Your System 14
Adding a VXSystem™ 15
Editing the System Validation 15
Removing a System 16
Finding Devices (Quick Discovery) 17
Finding Devices (Advanced Discovery) 18
Adding an RTSP Device 18
Recognizing Device Credentials 19
Adding Credentials for Devices that Require Authentication 19
Creating a Default User on Cameras ThatHave No User 19
Resetting the Password on a Storage Device 19
Licensing and Configuring a Camera for the Pelco Advanced Analytics Suite™ 20
Licensing the Camera for the Pelco Advanced Analytics Suite™ 20 Configuring a Camera for the Pelco Advanced Analytics Suite™ 20 Understanding Counterflow zones 22
Commissioning Devices 24
Commissioning Devices that were Discovered Previously 24
Decommissioning Devices 25
Replacing a Camera 25
Removing Devices 25
Adding Video Associations 26
Finding and Filtering Existing Sources 28
Controlling the Columns Displayed in the Devices Window 28
Viewing the License Summary 28
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Viewing and Configuring Device Information 28
Disabling and Enabling Data Sources 32
Managing Rules 33
Creating a Rule 33 Duplicating a Rule 33 Editing an Existing Rule 33 Deleting a Rule 34
Managing Triggers 34
Adding a Trigger 34 Duplicating a Trigger 34 Editing a Trigger 35 Deleting a Trigger 35
Managing Schedules 36
Adding a Schedule 36 Creating a Copy of a Schedule 37 Editing a Schedule 37 Deleting a Schedule 38
Managing Responses 38
Adding a Response 39 Duplicating an Existing Response 39 Editing a Response 39 Deleting a Response 40 Configuring an SMS Messaging Response 40
Configuring a Recorder 42
Assigning Cameras to a Recorder 43
Adding a Recording Group to a Recorder 43
Creating a Recording Schedule for a Recording Group 44
Creating a Bump on Alarm Recording Schedule 45
Editing a Recording Group 46
Editing a Recording Schedule 46
Deleting a Recording Group 47
Deleting a Recording Schedule 47
Deleting a Recording Behavior (Trigger) 48
Understanding Internal and Restricted User Accounts 49
Creating a Role 49
Editing a Role 50
Duplicating a Role 51
Deleting a Role 51
Viewing Details of a Role 51
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Adding Users 51
Editing Users 52
Searching for Users 52
Assigning Roles 53
Resetting Passwords 53
Setting the User Password Expiration Policy 53
Deleting Users 54
Aggregating Systems (on VideoXpert Enterprise™ Systems Only) 55
Configuring General Settings for VideoXpert Enterprise™ Systems 56
Working with Clusters 58
Configuring Authentication 58
Enabling VideoXpert Authentication™ 58 Configuring LDAP Authentication: Simple Bind 58 Configuring LDAP Authentication: Two-Stage Bind Authentication 59 Configuring LDAP Authentication: Synchronizing Users and Roles From LDAP 60 Configuring LDAP Authentication: Using Single Sign-On 62
Configuring System Backups 63
Restoring Databases on VideoXpert Enterprise™ Systems 64
Replacing One or More Core or VxDatabase™ Nodes 64 Performing an Emergency Restoration of a Database Backup on VideoXpert Enterprise™ Systems 64 Manually Restoring a Database Backup on VideoXpert Enterprise™ Systems 65
Configuring the SMTP Server 66
Controlling Memory Usage 66
Creating a Monitor Wall 67
Editing a Monitor Wall 68
Deleting a Monitor Wall 68
Using Send Video Permissions 69
Creating a Report Template 70
Editing a Report Template 71
Deleting a Report Template 71
Generating a Report Manually 72
Exporting a Generated Report 72
Deleting a Generated Report 72
Setting Event Log Retention Periods 73
Finding and Filtering Events 73
Viewing and Configuring Event Details 74
Viewing and Configuring Event Notifications 74
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Preparing Your System for Maps 76
Creating a New Map 76
Viewing an Existing Map 77
Editing an Existing Map 77
Deleting an Existing Map 77
Managing Permissions for Maps 77
Understanding Permission Resource Restrictions 78
Using Surveillance Permissions 78
Using Investigation Permissions 79
Using Map Permissions 80
Using Supervision and Reports Permissions 80
Using Event Management Permissions 81
Using User Management Permissions 81
Using Device Management Permissions 81
Using System Management Permissions 82
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Installing VideoXpert Toolbox™ (VideoXpert Enterprise™ only)

Caution:Your system must meet the minimum requirements before you can install the VideoXpert
Toolbox™ application.
To install VxToolbox:
1. Run the VideoXpertToolbox™ EXE installer.
2. Read and accept the terms of the End User License Agreement.
3. Click Begin Installation.
4. Follow the instructions in the Installation Wizard to complete the installation.
5. Click Close.
If you are reinstalling VideoXpert Toolbox, uninstall the previous version:
1. Run the VideoXpertToolbox EXE installer.
2. Click Uninstall.
3. Follow the instructions in the Uninstallation Wizard to complete the uninstallation.
4. When prompted, click Close.
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Performing Initial VideoXpert Server™ Configuration Using VxToolbox™

VideoXpert Enterprise™ and VideoXpert Professional™ come with a time-limited trial license. During this trial, you have access to all VideoXpert features, and you can ignore the Licensing tab within VideoXpert.
To use VideoXpert beyond the trial, you must apply a license to the server. Licensing requires either an Internet connection on the VideoXpert server itself, or access to a separate computer with Internet access.
1. After installing VideoXpert, click Configure or run VxToolbox for the first time on your VideoXpert (VX)System™.
2. For VideoXpert Professional systems, in the VideoXpert Basic System Setup dialog box, type values in the Company Name and Name Your System fields, and then click Save.
3. Perform the steps in the section titled Configuring General Settings for VideoXpert Enterprise™
Systems or Configuring General Settings for VideoXpert Professional Systems.
4. Perform the steps in the section titled Adding a VXSystem™.
5. To set the VxToolbox password on VideoXpert Professional systems:
a.
Click the menu icon ( ), and then click Set VxToolbox Password.
b. Type a value in the Password and Reset Password fields.
c. Click Save.
6. To set the VxToolbox password and login requirements:
a. Set the password for the admin user on your system.
Note:
The default user name is
b. (Optional) Click to select the checkbox to ensure that the system checks the SSL/TLS
Certificate when connecting to the server. Enable this feature if your organization uses signed HTTPS certificates and the certificate has already been loaded using VxToolBox.
admin
. You must set a new password.
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c. Click Add.
d. In the VxToolbox Password Confirmation Window, click Set Password (recommended) or No
Thanks.
e. If you clicked Set Password, in the Set VxToolbox Password dialog box, enter a password in
the Password and Retype Password fields, and then click Save.
f. In the Configure VxToolbox dialog box, click OK.
g. If you enabled SSL/TLS Certificate checking, you might be required to interact with more
dialog boxes. If so, follow the prompts.
h. In the Configuration Required dialog box, enter a Company Name. This is the name by which
the Pelco licensing portal will recognize your VX server. The name cannot be changed later.
i. Click Save & Continue.
The VxToolbox application opens.
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Logging Out

1.
Click the menu icon ( ), and then click Exit.
2. In the Exit confirmation dialog box, click Exit.
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Changing the VxToolbox™ Password

When starting VxToolbox, the application requests credentials. These credentials are local to the workstation and your VxToolbox installation; they do not log you in to any system or camera. Rather, your VxToolbox credentials protect your settings and the credentials for the individual cameras and systems you want to access from other users on the same workstation.
After logging in to VxToolbox, you can add systems with independent credentials, and pass credentials to cameras requiring them (closed authentication or third-party cameras).
Because your local VxToolbox environment may connect you to multiple systems and cameras, it is recommended that you protect your credentials and log out when you have finished using the application.
To change your VxToolbox password:
1.
Click the menu icon ( ), and then select Change VxToolbox Password.
2. In the Account Settings dialog box, enter a new password in the New Password and Confirm New
Password fields, and then click Save Changes.
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Licensing Your System

VideoXpert is licensed for the system, for upgrades, and by channel—the video streams you view and record. It comes with one (1) license to start. The demo license provides unlimited channels that are active for a period of 60 days. These are active only the first time you install the software, or if the software was pre-installed, the first time you start up the system. In order for the system to function beyond the evaluation period, add the appropriate quantity of licenses to the system.
You can license the system automatically or manually.
l Manual licensing allows you to license a system that does not have an Internet connection. See the
section titled Manually Activating Licenses
l Automatic licensing requires your VideoXpert system to be connected to the Internet and have
access to the Pelco licensing server. See the section titled Automatically Activating Licenses.
If one or more licenses associated with the VideoXpert system are nearing or past the expiration date and require renewal, a warning dialog box will open. The dialog box lists the affected license(s) and the expiration date.
Note:You can also view your current licenses at any time. See section titled Viewing the License
Summary.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-292-1981 (international).

Viewing the License Summary

Entitlements are associated with licenses. A license might be a consolidation of several entitlements. To view licenses:
1. Open VxToolbox and click the Licensing tab.
2. In the License Summary table (bottom panel), view the list of licenses. For each license:
l The license Name is listed. Unactivated Entitlements are listed as one license with the name
Pending. The names in the License Summary table correspond to the names in the Entitlements table.
l The Total column lists how many licenses and channels (sources) are included.
l The In Use column identifies how many of the licenses and channels are in use.
l The Remaining column identifies how many of the licenses and channels are not currently in
use.
l The Expiration Date column identifies when the licenses will expire.
If one or more licenses are nearing expiration, three warning icons appear in the Licensing Summary area of the Licensing page:
l On the right of the Licensing tab, itself
l In the left panel of the License Summary area, to the left of the license Name
l When the license is selected, in the top of the Transaction History (right) panel of the License
Summary area
Hover over any of these warning icons to display relevant information.
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Click Details, if present, to display License Extension Details for [license name]:
l View the current SUPexpiration information, the number of channels on the VXSystem, and
information about extending the SUP.
l If the SUP is expiring soon, instruct the system to use existing information to build an estimated
price quote. If the necessary system variables cannot be retrieved, a default message is displayed instead of a quote.
l Click OKto close the dialog box.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981 (international).

Adding and Renewing Licenses

When you are notified that one or more licenses are expiring or have expired, when you see the warnings in the License Summary area of the Licensing page, purchase a Software Update Plan (SUP).
l SUPs are purchased in units of "channel-years".
l One channel-year represents the use of one (1)licensed channel for one (1) year.
l Channel-years are usually purchased in such a way as to allow each channel on the system to be
licensed for a period of several years. For example:a system with 40 channels will need to purchase 80 channel-years to extend the SUP by two (2) years.
l Integration licenses are combined to provide the longest time before expiration.
For example: where appropriate, two one-year integration licenses will be recognized as a single license that expires in two (2) years.
l Adding channels to or removing channels from the system adjusts the expiration date of the
licenses to reflect how long it will take the connected channels to use the remaining channel-years.
l If your licenses expired before you renew them, part of your SUP is used to backfill the period of
time when the previous SUP/licenses had lapsed.
When licenses expire, all associated features are disabled until new licenses are installed or until the existing licenses are renewed. If the SUPhas expired, you cannot upgrade the system until the SUP is purchased or renewed.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981 (international).

Manually Activating Licenses

For manual licensing, you must have your activation ID and a separate computer with access to the licensing server at http://licensing.pelco.com. During the manual licensing process, you will need to transfer your Licensing Request File to a computer with Internet access during the activation process. If you received multiple activation IDs for VideoXpert products, you must complete the process below for each individual activation ID.
As a part of this process, you will download an Entitlement Request File and a Entitlement File; both files are specific to the product for which they were requested. It is recommended that you rename both files to reflect the system for which they are intended to prevent confusion during the licensing process.
1. Open VxToolbox and click the Licensing tab.
2.
At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).
3. Enter your activation ID in the Activation ID box.
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4. If necessary, click to deselect the checkbox to Automatically activate online.
5. You will be prompted to save an activation request .bin file. Select a folder (optional) type in a file name, and then click Save. An Entitlement Request File (named either what you typed in or the same name as the Activation
ID) with a .bin extension is downloaded to your computer.
6. Click Enter.
l The Entitlement Pending status message appears at the top of the Entitlements table.
l An entitlement named Pending will be listed in the table. At the far right of the Pending
entitlement row will be two icons: Download a new request (.bin) file ( ) and Remove this
activation ID ( ).
7. On a system connected to the Internet, open a new browser window or tab and go to the Pelco licensing server at http://licensing.pelco.com.
8. Under Login, click to select logging in With User Name, With Entitlement Id, or With Activation
Id. You can also register as a New User.
9. Enter your credentials, and then click Login to access the Pelco licensing server.
10. Click the Manage Devices tab, and then click Generate License. Upload the request bin file to the licensing web site. The Entitlement File, named response.bin, will be downloaded to your computer.
11. Click the Licensing tab to return to the Licensing page within VxToolbox.
12. Click Choose file under the Entitlements section.
13. Select your Entitlement File (response.bin), and then click Open.
14. Click Import License File.
When the process is complete, VxToolbox will display the installed license(s) in the Entitlements table.

Automatically Activating Licenses

If your system has an active Internet connection with access to http://licensing.pelco.com, you can automatically activate licenses for your system.
1. Open VxToolbox and click the Licensing tab.
2.
At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).
3. Enter your activation ID in the Activation ID box.
4. If necessary, click to select the checkbox to Automatically activate online.
5. Click Enter. The system logs in to the Pelco licensing server and performs several tasks. Do not navigate away from this page until you see the Add License dialog box.
6. Click OK.
VxToolbox will display the installed license(s) in the Entitlements table.
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Installing Entitlements After Restoring Your System

Pelco highly recommends that you back up your system and save the response file used to apply your
initial entitlement.
l If restoring your system after uninstalling VideoXpert, you can re-apply your initial entitlement or
license.
l If you re-image your system, you cannot apply your previous entitlement. If you have re-imaged your
system, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-292-1981 (international) for assistance.
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Managing the System

VxToolbox provides a single interface from which to manage and configure both cameras and your VideoXpert Systems. From VxToolbox, you can manage any system that you can access by IP address or hostname.
Selecting a system (by name) from the VX System menu allows you to configure that system; the settings you see are relevant to the system, and any discovery operations you perform are issued directly from that system.
Use the VX System menu to switch between various VideoXpert systems.
Adding a VXSystem™
VxToolbox allows you to administer systems remotely. To add a system to VxToolbox, you must have network access to the system and your user account must be assigned the administrative role.
1. Access the Add a new VX System dialog box by one of these methods:
l If the Add a new VXSystem dialog box opens automatically, and the VxToolbox
PasswordConfirmation Window also opens automatically, click Set Password, enter the new
password in the fields, and then click Save.
l
Click the menu icon ( ) at the upper right corner of the window, click Manage VX System
Connections, and then click the Add a new VX System icon ( ).
l At the upper left corner of the window, use the VX System drop-down menu to select Add a VX
system.
2. Enter an IP address in the Server Address field.
3. Enter a value in the Server Port field, or use the default port.
4. Enter the Admin Username and Password for the system you are adding.
5. If an SSL/TLS certificate has been uploaded and configured, click to select the checkbox for Check
SSL/TLS Certificate... to validate the certificate.
6. Click Add.
7.
If necessary, click the at the top left of the Manage VX System Connections window to close it.

Editing the System Validation

You can change whether the SSL/TLS certificate is validated when connecting to a system from VxToolbox. Editing a system only affects your settings within your local VxToolbox installation.
1.
Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System
Connections.
2. Select the system you want to edit.
3. In the right panel of the Manage Vx System Connections window, view the system connection information.
4.
Click the Edit VX System icon ( ) to edit system settings.
a. Enter the Admin Username.
b. Enter the Password.
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c. Click to select or deselect the checkbox for Check SSL/TLS Certificate...
5. Click Save.
6. In the Update dialog box, click OK.
7.
Click the at the top left of the Manage VX System Connections window to close it.

Removing a System

You can remove a system from VxToolbox. It can be re-added at any time.
1.
Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System
Connections.
2. Select the system you want to remove.
3.
Click the Delete icon ( ) to remove the system.
4. In the Delete System dialog box, click OK to confirm the deletion.
5.
Click the at the top left of the Manage VX System Connections window to close it.
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Discovering Devices

When connected to a VideoXpert System™, you can use VxToolbox to search the connected system for devices, or you can add devices manually to the VxToolbox list. The device list shows only devices that are on the attached system and does not include any additional devices that might have been discovered locally.
When not connected to a VideoXpert System (None is selected), you can use VxToolbox to search for devices locally; the device list shows only locally discovered devices.
Through VxToolbox, you can manage device settings for all the devices on the network, without having to use individual device interfaces.
VxToolbox can discover Pelco cameras or third-party cameras supporting ONVIF.

Finding Devices (Quick Discovery)

Use Quick Discovery to discover and initialize devices.
To use Quick Discovery, click Devices, and then do one of the following:
l
Click the Quick Discovery icon ( ) to perform a quick search for devices.
l
Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then click Quick Discovery.
l
Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then click Advanced Discovery. In the Discover Network Devices dialog box, in the Discovery Method
field, select Quick Discovery from the drop-down menu. Click to select or deselect the checkboxes for SSDP and WS-Discovery, and then click Discover.
If you are connected to a VideoXpert System (the VXSystem field is not set to None), the device discovery banner opens at the top of the window:
l Itindicates the number of Devices Discovered, Devices Initialized, and devices that the system
Could Not Initialize.
l As device discovery and initialization is occurring, progress circles are displayed to the left of the
Devices Discovered and Devices Initialized field names.
l
Hover over the Batch started icon ( ) at the far left of the banner to see the date and time the device discovery was started.
l To filter by Devices Discovered, Devices Initialized, and devices that the system Could Not
Initialize, click the filter icon ( ) to the right of the field name. To clear the filter, click the clear filter
icon ( ) to the right of the field name.
l To hide the banner, do one of the following:
–
At the far right of the banner, click the close icon ( ).
– In the left panel under Filter by Status, click to deselect the checkbox for Show Discovery
Results.
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– Click on another tab, and then click on the Devices tab again. The checkbox for Show
Discovery Results is deselected, therefore the banner is hidden.
l To restore the banner (unhide), in the left panel under Filter by Status, click to select the checkbox
for Show Discovery Results.

Finding Devices (Advanced Discovery)

Using Advanced Discovery, you can search for devices by protocol type or you can add individual devices by IP address. You can also add devices that do not support ONVIF or Pelco discovery methods using the IP address.
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick
Discovery icon.
2. Click Advanced Discovery.
3. To use Quick Discovery, but specify using either SSDP (Simple Service Discovery Protocol) or WS-Discovery (Web Services Dynamic Discovery):
a. From the Discovery Method drop-down menu, select Quick Discovery.
b. Click to select or deselect the checkbox for SSDP.
c. Click to select or deselect the checkbox for WS-Discovery.
4. To discover devices by IP address or hostname:
a. From the Discovery Method drop-down menu, select Discover by IP or Hostname.
b. Enter a value in the Host field.
c. (Optional) Enter a value in the HTTPPort field.
d. (Optional) Enter values in the Username and Password fields.
e. (Optional)Click to select a value from the Driver drop-down menu.
f. (Optional) Click Add Another, and enter values in the fields.
5. Click Discover.
Note:While this feature adds devices to the system, it does not commission them. To commission the devices, discover them, then select them, right-click a device that is selected, and then click
Commission.

Adding an RTSP Device

To add a device that uses RTSP:
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick
Discovery icon.
2. Click Add RTSP Device.
3. Type a value in the Device Name field.
4. (Optional) Click to select the checkbox for Set Credentials, and then enter values in the Username and Password fields.
5. Enter a value in the URI field.
6. (Optional) Click Add Another URI to this Device, and then enter a value in the URI field.
7. When you have added all URIs, click Create.
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Recognizing Device Credentials

Some devices require credentials for you to access their video or change their settings. The Authentication
Status column provides the status of each device.
Table 1: Icons in the Authentication Status column
Icon Description
Device requires authentication.
Device does not require authentication.
VxToolbox has authenticated to this device.
The user must be created on the camera before accessing the camera.

Adding Credentials for Devices that Require Authentication

To add credentials to a device:
1. Click Devices.
2. Click to select the device requiring credentials.
3. Enter credentials in the appropriate fields, and then click Submit.
Creating a Default User on Cameras ThatHave No User
For security purposes, cameras require a user to be created on the camera before the VideoXpert system can access the camera.
1. Add a camera using Quick Discovery or Advanced Discovery. See Finding Devices (Quick
Discovery) or Finding Devices (Advanced Discovery).
2. In the main panel of the Devices page, locate any cameras on the VideoXpert System that have a warning icon ( ) to the left of the camera Name and the locked camera icon ( ) in the
Authentication Status column.
3. If necessary, refer to the camera instructions and add the user to the camera.
4. Select the camera for which a user must be created.
5. Enter credentials in the appropriate fields, and then click Submit.
6. Add and commission the camera. See Commissioning Devices.

Resetting the Password on a Storage Device

You must reset a password on a storage device before you can use it.
1. Add a storage device using Quick Discovery or Advanced Discovery. See Finding Devices (Quick
Discovery) or Finding Devices (Advanced Discovery).
2.
In the list of devices, find a storage device with alocked server icon ( ) to the left of the device
name and a warning icon ( ) in the Authentication Status column, and then click to select the device.
3. In the right panel, enter the credentials to reset the password, and then click Reset Password. A password must be at least eight characters long.
You can now add and commission the storage device. See Commissioning Devices.
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Licensing and Configuring a Camera for the Pelco Advanced Analytics Suite™

When you discover a camera that supports advanced analytics, you must commission the device before you can apply a license and use advanced analytics.

Licensing the Camera for the Pelco Advanced Analytics Suite™

To license the camera:
1. Connect to a VXSystem.
2. If you have not already done so, discover and commission the device. See the sections titled
Finding Devices (Quick Discovery), Finding Devices (Advanced Discovery), and Commissioning Devices that were Discovered Previously
3. Click the Devices tab.
4. In the center panel of the Devices page, select the camera for which you want to see analytics.
5. In the right panel, click to expand Analytics,and then under ADVANCEDANALYTICS, click Apply
a license.
6. If the No License Remaining dialog box opens, click OK. If the dialog box does not open, skip to step 12.
7. Purchase a new license.
8. Click the Licensing tab, and follow the instructions in the section titled Manually Activating
Licenses or Automatically Activating Licenses for adding a license for the camera.
9. Click the Devices tab.
10. In the center panel of the Devices page, select the camera for which you want to see analytics.
11. In the right panel, click to expand Analytics,and then under ADVANCEDANALYTICS, click Apply
a license.
12. In the Apply Analytics License dialog box, click Apply.
Configuring a Camera for the Pelco Advanced Analytics
Suite™ To configure the camera:
1. Click the Devices tab.
2.
Click the Edit icon ( ) to the right of ADVANCEDANALYTICS in the right panel to open the
Configure Advanced Analytics for [device name] dialog box.
3. (Optional)For a PTZcamera, in the left panel, click to select a PTZpreset from the drop-down menu.
4. (Optional) Set a Confidence Threshold, by either using the slider bar, or typing a value in the % field. A confidence threshold filters out object detections that have a confidence percentage lower than the threshold value. This is useful for filtering out detections that are not people or vehicles, or to help better detect objects at further distances. To filter objects out you can increase the threshold. To increase the distance of detections you can decrease the threshold.
5. To create a New analytic rule, in the Configure Advanced Analytics for [device name] dialog box, in the Analytic Rules (left) panel, click the add icon ( ), and then select the type of zone or counter to
add.
Note
:If you are configuring a Counterflow zone, see the section titled
Counterflow zones
.
Understanding
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6. To configure a Person in Zone or a Vehicle In Zone area, in the center panel:
l To reshape, expand, and/or move the zone (polygon with a blue or orange border—blue for
person, and orange for vehicle), click and drag it or its points.
l To create a new point on the box, place the cursor on the box where the new point will be added,
click the left mouse button, and then drag the point to the appropriate location.
l To delete a point on the box, click the right mouse button on the point, and then click Delete
Point.
l If there is a detection issue (for example:the analytics do not detect a person in the zone),
change the size, shape, and position of the zone until detection is working as expected.
7. To configure a Person Counterflow or a Vehicle Counterflow area, in the center panel:
l To reshape, expand, and/or move the zone (polygon with a blue or orange border—blue for
person, and orange for vehicle), click and drag it or its points.
l To create a new point on the box, place the cursor on the box where the new point will be added,
click the left mouse button, and then drag the point to the appropriate location.
l To delete a point on the box, click the right mouse button on the point, and then click Delete
Point.
l If there is a detection issue (for example:the analytics do not detect a person in the zone),
change the size, shape, and position of the zone until detection is working as expected.
8. To configure a Person Counter or a Vehicle Counter, in the center panel:
l Drag the counter line (blue or orange line—blue for person, and orange for vehicle) from the
upper left corner of the center panel to the appropriate location.
l To shorten, lengthen, and or/move the line, click and drag it or its end points.
l If there is a detection issue, change the size, angle, and position of the line until detection is
working as expected.
9. To name or rename a zone, click to select the zone name in the right panel, and then enter a new string in the Zone Name field in the left panel.
Note
:Do not use quotation marks in the zone name.
10. In the right panel, enable or disable the zone by clicking to select or deselect the checkbox for Zone
is Enabled.
11. For counterflow zones, select the Counterflow Angle, either by typing in a number or by selecting it using the slider bar.
12. For counter lines, click to select the appropriate type of line from the Counter Type drop-down menu. This applies only to the line currently selected.
– An Uni-Directional Line counts objects that cross the line in the configured direction. It has
one or more white arrows on the line pointing in one direction.
– A Bi-Directional Line maintains two separate counts—one for each direction that an object
crosses the line. For example they can be used for a building entrance to differentiate between the number of people entering and exiting a building. It has one or more white arrows pointing in one direction; each is paired with a black arrow on the line pointing to the opposite direction.
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– An Omni-Directional Line counts when objects cross the line from any direction that is not
parallel to the line. It has one or more white diamonds—two white arrows pointing in opposite directions from the line.
To configure counter lines:
a. (Optional)If you clicked Bi-Directional Line, you can either maintain the Direction Labels as
they are, or type in new labels for each arrow type. This applies only to the line currently selected.
b. Click to select or deselect the checkbox for Generate Event. If you select this option, use the
fields and radio buttons to configure the event.
13. (Optional) In the right panel, click to select the checkbox for Override Default Severity, and then set a new severity value, either by moving the slider bar or typing a number in the field.
14. To save current settings before making more modifications or adding another zone, click
ApplyChanges.
15. To edit a zone or counter, click to select the zone or counter in the left panel; and then change any of the setting that are available in the right panel.
16. (Optional) To delete a zone, do one of the following:
l Right-click the zone name in the left panel, click Delete, and then click OK in the Delete Analytic
Rules confirmation dialog box.
l Click to select the rule name(s) in the left panel, click the Delete selected analytic rules icon
( ), and then click OKin the Delete Analytic Rules confirmation dialog box.
l Right-click the zone border or the counter line, click Delete Analytic Rule, and then click OK
in the Delete Analytic Rules confirmation dialog box.
17. Click Save &Close.
You can disconnect from a VXSystem and still configure the zones.

Understanding Counterflow zones

Counterflow alarms are triggered when the angle between an object’s trajectory and the wrong direction is greater-than 110 degrees.
In Figure 1: Counterflow at 90 degrees, the Counterflow arrow is pointing at 90 degrees. Alarms trigger when the angle is between 20 and 160 degrees.
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Figure 1: Counterflow at 90 degrees
In Figure 2: Counterflow at 135 degrees,the Counterflow arrow pointing at 135 degrees. Alarms trigger when the angle is between 155 and 245 degrees.
Figure 2: Counterflow at 135 degrees
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Managing Devices on a System

VxToolbox enables you to add a device or change device settings.
You must commission a device to view its video or to use its video or resources within VideoXpert. VideoXpert typically commissions devices automatically when you add them to the system. In many cases, commissioning a device requires a license; the type of license required depends on the type of device you are commissioning.
Add or commission operations are available from the Devices tab for the selected system. Commissioning information is shown in the Added/Commissioned ( ) column; you can expose this column by selecting
Commissioning Status from Show Data Columns in the filtering panel.
Table 2: Icons in the Commissioning Status column
Icon Status
Not commissioned
Commissioned

Commissioning Devices

VxToolbox will only provide commissioning options applicable to the camera(s) you have selected. Commission operations are relevant to the system you have selected from the VX System menu.
1. In the center panel of the Devices tab, select the devices to commission.
2. Perform one of the following steps:
l Right-click the device, and then select Commission.
l Click to select the device, and then click the Commission and Assign Cameras to a Recorder
icon ( ) at the lower right of the center panel.
l
Click to select the device, click the Commission and Assignment Options icon ( ), and then click Commission.
3. If the Authentication Notice dialog box opens, follow the instructions in the dialog box.
4. If the Recorder Assignment dialog box opens, select a recorder from the drop-down menu, and then click Add.
The icon for the device changes from Not commissioned ( ) to Commissioned ( ).

Commissioning Devices that were Discovered Previously

VxToolbox will only provide commissioning options applicable to the camera(s) you have selected, and which were already discovered. Commission operations are relevant to the system you have selected from the VX System menu.
1. In the center panel of the Devices tab, select the devices to commission.
2. Perform one of the following steps:
l Right-click the devices, and then select Commission.
l
Click the Commission and Assignment options icon ( ), and then click Commission.
The icons for the devices change from Not commissioned ( ) to Commissioned ( ).
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Decommissioning Devices

VxToolbox can decommission the camera(s) you have selected, on system you have selected from the VX
System menu.
1. In the center panel of the Devices tab, select the devices you want to decommission.
2. Perform one of the following steps:
l Right-click the devices, and then select Decommission.
l
Right-click the devices, click the Commission and Assignment Options icon ( ), and then click Decommission.
The icons for the devices change from Commissioned ( ) to Not commissioned ( ).

Replacing a Camera

If you are upgrading from an existing camera to a new one, or replacing a broken camera, VxToolbox enables you to select the existing and new cameras, and make the replacement. Replacing a camera allows you to transfer preconfigured settings (including camera name, tags, and recording schedules) from one camera to another.
1. If you have not already done so, ensure that the existing camera is offline (for example:turn off the camera).
2. If you have not already done so, discover and commission the replacement camera. See the chapter titled Discovering Devices.
3. Click the Devices tab.
4. In the center panel of the Devices tab, select the camera that you will replace.
5. Right-click the camera, and then click Replace Camera.
6. In the Select Replacement Camera for dialog box, (optional) use the search field to help you locate the replacement camera, click to select the replacement camera, and then click Replace.
7. Read the information in the Replace Camera confirmation dialog box, and then click OK.

Removing Devices

After a device is discovered, it will persist in the system’s device registry until it is removed, even if the device no longer exists on the network.
Removing a device will prevent you from retrieving any associated recordings through VideoXpert Storage™. To preserve access to recordings on VideoXpert Storage devices, decommission the devices until video for the device has expired or you are sure you will no longer need to access recordings for the device, then remove the device.
From VxToolbox, you can remove the device(s) you have selected, on the system you selected from the
VX System menu.
1. Click the Devices tab.
2. In the center panel of the Devices tab, select the devices you want to remove.
3. Perform one of the following steps:
l Right-click the devices, and then click Remove.
l Right-click the devices, and then click the Remove device(s) from VxToolbox and/or VX
System icon ( ) at the bottom right of the center panel.
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