Pelco VideoXpert Professional v 3.19 operations manual

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VideoXpert® Professional v 3.19

Operations Manual

Document number:C6601M-U

Publication date:12/22

VideoXpert® Professional v 3.19 Operations Manual

Table of Contents

Installing VideoXpert® Professional 4

Using VideoXpert Toolbox 5

Performing Initial VideoXpert Server Configuration Using VxToolbox 5 Logging Out 7 Changing the VxToolbox Password 8 Licensing Your System 9 Managing the System 13 Discovering Devices 15 Managing Devices on a System 23 Viewing Devices, Data Sources, Alarms & Relays, or Access Points 26 Configuring the Rules Engine 32 Configuring Recording 41 Managing Users and Roles 48 Configuring VideoXpert System Settings 54 Configuring Monitor Walls 64 Using Reports 67 Managing Events 70 Using Maps 73

Using VideoXpert Portal and VideoXpert Storage Portal 75

Using VideoXpert® Portal 75 Configuring Advanced Storage Using VideoXpert Storage Portal 79

Using VideoXpert OpsCenter 85

Configuring VideoXpert® OpsCenter 85 Logging In 100 Changing Your Workstation Account Password 102 Using the VxOpsCenter Interface 103 Using Tabs and Workspaces 112 Viewing a Monitor Wall 118 Working with Maps 119 Sending Views to Workstations or Shared Displays 121 Watching Video 123 Using Investigation Mode 145 Using the Export Archive 150 Working with Plugins 153 Responding to Events 167 Logging Out 169 Closing the Application 170

Appendix A:Working With Permissions 171

Understanding Permission Resource Restrictions 171

Using Supervision and Reports Permissions 171

Using Device Management Permissions 172

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Using User Management Permissions 172

Using Event Management Permissions 173

Using System Management Permissions 173

Using Surveillance Permissions 174

Using Investigation Permissions 174

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Installing VideoXpert® Professional

Caution:Your system must meet the minimum requirements before you can install the VideoXpert

Professional (VxPro) application.

To install VxPro:

1. Run the VideoXpertProfessional exe installer.

2. Read and accept the terms of the End User License Agreement.

3. Click Begin Installation.

4. Follow the instructions in the Installation Wizard to complete the installation.

5. Do one of the following:

(Optional) To configure VxPro, to the right of Open VxToolbox?, click Open. See the section titled Configuring VideoXpert System Settings for instructions.

To end the installation now and configure VxPro later, click Close.

If you are reinstalling VideoXpert Professional, uninstall the previous version:

1. Run the VideoXpertProfessional exe installer.

2. Click to select and deselect the checkboxes under Uninstall Applications.

3. Click Uninstall.

4. When prompted, click Close.

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Using VideoXpert Toolbox

Performing Initial VideoXpert Server Configuration Using VxToolbox

VideoXpert Professional comes with a time-limited trial license. During this trial, you have access to all VideoXpert features, and you can ignore the Licensing tab within VideoXpert.

To use VideoXpert beyond the trial, you must apply a license to the server. Licensing requires either an Internet connection on the VideoXpert server itself, or access to a separate computer with Internet access.

1. After installing VideoXpert, click Configure or run VxToolbox for the first time on your VideoXpert (VX)System.

2. For VideoXpert Professional systems, in the VideoXpert Basic System Setup dialog box, type values in the Company Name and Name Your System fields, and then click Save.

3. Perform the steps in the section titled Configuring General Settings for VideoXpert Professional

Systems.

4. Perform the steps in the section titled Adding a VXSystem.

5. To set the VxToolbox password:

Click the menu icon ( ), and then click Set VxToolbox Password.

b. Type a value in the Password and Reset Password fields.

c. Click Save.

6. To set the VxToolbox password and login requirements:

a. Set the password for the admin user on your system.

Note:

The default user name is

admin

. You must set a new password.

b. (Optional) Click to select the checkbox to ensure that the system checks the SSL/TLS

Certificate when connecting to the server.

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Enable this feature if your organization uses signed HTTPS certificates and the certificate has already been loaded using VxToolBox.

c. Click Add.

d. In the VxToolbox Password Confirmation Window, click Set Password (recommended) or

No Thanks.

e. If you clicked Set Password, in the Set VxToolbox Password dialog box, enter a password

in the Password and Retype Password fields, and then click Save.

f. In the Configure VxToolbox dialog box, click OK.

g. If you enabled SSL/TLS Certificate checking, you might be required to interact with more

dialog boxes. If so, follow the prompts.

h. In the Configuration Required dialog box, enter a Company Name. This is the name by which

the Pelco licensing portal will recognize your VX server. The name cannot be changed later.

i. Click Save & Continue.

The VxToolbox application opens.

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Logging Out

Click the menu icon ( ), and then click Exit.

2. In the Exit confirmation dialog box, click Exit.

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Changing the VxToolbox Password

When starting VxToolbox, the application requests credentials. These credentials are local to the workstation and your VxToolbox installation; they do not log you in to any system or camera. Rather, your VxToolbox credentials protect your settings and the credentials for the individual cameras and systems you want to access from other users on the same workstation.

After logging in to VxToolbox, you can add systems with independent credentials, and pass credentials to cameras requiring them (closed authentication or third-party cameras).

Because your local VxToolbox environment may connect you to multiple systems and cameras, it is recommended that you protect your credentials and log out when you have finished using the application.

To change your VxToolbox password:

Click the menu icon ( ), and then select Change VxToolbox Password.

2. In the Account Settings dialog box, enter a new password in the New Password and Confirm New

Password fields, and then click Save Changes.

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Licensing Your System

VideoXpert is licensed for the system, for upgrades, and by channel—the video streams you view and record. It comes with one (1) license to start. A Lite license (VideoXpert Professional only) has four (4) channels. The demo license provides unlimited channels that are active for a period of 60 days. These are active only the first time you install the software, or if the software was pre-installed, the first time you start up the system. In order for the system to function beyond the evaluation period, add the appropriate quantity of licenses to the system.

You can license the system automatically or manually.

Manual licensing allows you to license a system that does not have an Internet connection. See the section titled Manually Activating Licenses

Automatic licensing requires your VideoXpert system to be connected to the Internet and have access to the Pelco licensing server. See the section titled Automatically Activating Licenses.

Note:If one or more licenses associated with the VideoXpert system are nearing or past the expiration date and require renewal, their status is indicated on the Licensing page. See section titled Viewing the License Summary.

For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-2921981 (international).

Viewing the License Summary

Entitlements are associated with licenses. A license might be a consolidation of several entitlements. To view licenses:

1. Open VxToolbox and click the Licensing tab.

2. In the License Summary table (bottom panel), view the list of licenses. For each license:

The license Name is listed. Unactivated Entitlements are listed as one license with the name Pending. The names in the License Summary table correspond to the names in the Entitlements table.

The Total column lists how many licenses and channels (sources) are included.

The In Use column identifies how many of the licenses and channels are in use.

The Remaining column identifies how many of the licenses and channels are not currently in use.

The Expiration Date column identifies when the licenses will expire.

3. Click on a license in the License Summary table. In the [Name] Transaction History (bottom right)panel, one of these is displayed:

This license does not track transaction history

License information including:

Current Projected Expiration information.

The Date of each transaction.

Each Action taken (for example:commissioning, adding, and decommissioning channels) as part of the transaction.

The Balance of licenses remaining in channel-years as a result of the transaction.

The date of the Projected Expiration at the time of the transaction.

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If one or more licenses are nearing expiration, warning icons appear in the Licensing Summary area of the Licensing page:

In the left panel of the License Summary area, to the left of the license Name

When the license is selected, in the top of the Transaction History (right) panel of the License Summary area

Hover over any of these warning icons to display relevant information.

Click Details, if present, to display License Extension Details for [license name]:

View the current SUPexpiration information, the number of channels on the VXSystem, and information about extending the SUP.

If the SUP is expiring soon, instruct the system to use existing information to build an estimated price quote. If the necessary system variables cannot be retrieved, a default message is displayed instead of a quote.

Click OKto close the dialog box.

For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-2921981 (international).

Adding and Renewing Licenses

When you see the warnings in the License Summary area of the Licensing page that one or more licenses are expiring or have expired, purchase a Software Update Plan (SUP).

SUPs are purchased in units of "channel-years".

One channel-year represents the use of one (1)licensed channel for one (1) year.

Channel-years are usually purchased in such a way as to allow each channel on the system to be licensed for a period of several years. For example:a system with 40 channels will need to purchase 80 channel-years to extend the SUP by two (2) years.

Integration licenses are combined to provide the longest time before expiration. For example: where appropriate, two one-year integration licenses will be recognized as a single license that expires in two (2) years.

Adding channels to or removing channels from the system adjusts the expiration date of the licenses to reflect how long it will take the connected channels to use the remaining channelyears.

If your licenses expired before you renew them, part of your SUP is used to backfill the period of time when the previous SUP/licenses had lapsed.

When licenses expire, all associated features are disabled until new licenses are installed or until the existing licenses are renewed. If the SUPhas expired, you cannot upgrade the system until the SUP is purchased or renewed.

For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-2921981 (international).

Manually Activating Licenses

For manual licensing, you must have your activation ID and a separate computer with access to the licensing server at http://licensing.pelco.com. During the manual licensing process, you will need to transfer your Licensing Request File to a computer with Internet access during the activation process. If you received multiple activation IDs for VideoXpert products, you must complete the process below for each individual activation ID.

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As a part of this process, you will download an Entitlement Request File and a Entitlement File; both files are specific to the product for which they were requested. It is recommended that you rename both files to reflect the system for which they are intended to prevent confusion during the licensing process.

1. Open VxToolbox and click the Licensing tab.

At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).

3. Enter your activation ID in the Activation ID box.

4. If necessary, click to deselect the checkbox to Automatically activate online.

5. You will be prompted to save an activation request .bin file. Select a folder (optional) type in a file name, and then click Save. An Entitlement Request File (named either what you typed in or the same name as the Activation ID) with a .bin extension is downloaded to your computer.

6. Click Enter.

The Entitlement Pending status message appears at the top of the Entitlements table.

An entitlement named Pending will be listed in the table. At the far right of the Pending entitlement row will be two icons: Download a new request (.bin) file ( ) and Remove this

activation ID ( ).

7. On a system connected to the Internet, open a new browser window or tab and go to the Pelco licensing server at http://licensing.pelco.com.

8. Under Login, click to select logging in With User Name, With Entitlement Id, or With Activation Id. You can also register as a New User.

9. Enter your credentials, and then click Login to access the Pelco licensing server.

10. Click the Manage Devices tab, and then click Generate License. Upload the request bin file to

the licensing web site. The Entitlement File, named response.bin, will be downloaded to your computer.

11. Click the Licensing tab to return to the Licensing page within VxToolbox.

12. Click Choose file under the Entitlements section.

13. Select your Entitlement File (response.bin), and then click Open.

14. Click Import License File.

When the process is complete, VxToolbox will display the installed license(s) in the Entitlements table.

Automatically Activating Licenses

If your system has an active Internet connection with access to http://licensing.pelco.com, you can automatically activate licenses for your system.

1. Open VxToolbox and click the Licensing tab.

At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).

3. Enter your activation ID in the Activation ID box.

4. If necessary, click to select the checkbox to Automatically activate online.

5. Click Enter. The system logs in to the Pelco licensing server and performs several tasks. Do not navigate away from this page until you see the Add License dialog box.

6. Click OK.

VxToolbox will display the installed license(s) in the Entitlements table.

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Installing Entitlements After Restoring Your System

Pelco highly recommends that you back up your system and save the response file used to apply your initial entitlement.

If restoring your system after uninstalling VideoXpert, you can re-apply your initial entitlement or license.

If you re-image your system, you cannot apply your previous entitlement. If you have re-imaged your system, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559292-1981 (international) for assistance.

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Managing the System

VxToolbox provides a single interface from which to manage and configure both cameras and your VideoXpert Systems. From VxToolbox, you can manage any system that you can access by IP address or hostname.

Selecting a system (by name) from the VX System menu allows you to configure that system; the settings you see are relevant to the system, and any discovery operations you perform are issued directly from that system.

Use the VX System menu to switch between various VideoXpert systems.

Adding a VXSystem

VxToolbox allows you to administer systems remotely. To add a system to VxToolbox, you must have network access to the system and your user account must be assigned the administrative role.

1. Access the Add a new VX System dialog box by one of these methods:

If the Add a new VXSystem dialog box opens automatically, and the VxToolbox PasswordConfirmation Window also opens automatically, click Set Password, enter the

new password in the fields, and then click Save.

Click the menu icon ( ) at the upper right corner of the window, click Manage VX System

Connections, and then click the Add a new VX System icon ( ).

At the upper left corner of the window, use the VX System drop-down menu to select Add a VX system.

2. Enter an IP address in the Server Address field.

3. Enter a value in the Server Port field, or use the default port.

4. Enter the Admin Username and Password for the system you are adding.

5. If an SSL/TLS certificate has been uploaded and configured, click to select the checkbox for Check SSL/TLS Certificate... to validate the certificate.

6. Click Add.

If necessary, click the at the top left of the Manage VX System Connections window to close it.

Editing the System Validation

You can change whether the SSL/TLS certificate is validated when connecting to a system from VxToolbox. Editing a system only affects your settings within your local VxToolbox installation.

Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System Connections.

2. Select the system you want to edit.

3. In the right panel of the Manage Vx System Connections window, view the system connection information.

Click the Edit VX System icon ( ) to edit system settings.

a. Enter the Admin Username.

b. Enter the Password.

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c. Click to select or deselect the checkbox for Check SSL/TLS Certificate...

5. Click Save.

6. If the VxToolbox Password Confirmation dialog box opens:

a. Click to select the checkbox for Do not show this warning again, or leave it deselected.

b. (Optional)Click Set Password, type a password into the Password and Retype Password

fields, and then click Save.

c. (Optional) Click No thanks to keep the existing or no password.

7. In the Update dialog box, click OK.

Click the at the top left of the Manage VX System Connections window to close it.

Removing a System

You can remove a system from VxToolbox. It can be re-added at any time.

Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System Connections.

2. Select the system you want to remove.

Click the Delete icon ( ) to remove the system.

4. In the Delete System dialog box, click OK to confirm the deletion.

Click the at the top left of the Manage VX System Connections window to close it.

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Discovering Devices

When connected to a VideoXpert System, you can use VxToolbox to search the connected system for devices, or you can add devices manually to the VxToolbox list. The device list shows only devices that have been discovered on the network to which the VideoXpert System is connected.

When not connected to a VideoXpert System (None is selected), you can use VxToolbox to search for devices that are accessible on the same network as the computer that is running VxToolbox; the device list shows only locally discovered devices.

Through VxToolbox, you can manage device settings for all the devices on the network, without having to use individual device interfaces.

VxToolbox can discover Pelco cameras or third-party cameras supporting ONVIF.

Note:To support a third-party fisheye camera that is not already recognized by VideoXpert, contact Pelco Customer Support.

Finding Devices (Quick Discovery)

Use Quick Discovery to discover and initialize devices.

To use Quick Discovery, click Devices, and then do one of the following:

Click the Quick Discovery icon ( ) to perform a quick search for devices.

Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then click Quick Discovery.

Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then click Advanced Discovery. In the Discover Network Devices dialog box, in the Discovery Method

field, select Quick Discovery from the drop-down menu. Click to select or deselect the checkboxes for SSDP and WS-Discovery, and then click Discover.

If you are connected to a VideoXpert System (the VXSystem field is not set to None), the device discovery banner opens at the top of the window:

Itindicates the number of Devices Discovered, Devices Initialized, and devices that the system Could Not Initialize.

As device discovery and initialization is occurring, progress spinners are displayed to the left of the Devices Discovered and Devices Initialized field names.

Hover over the Batch started icon ( ) at the far left of the banner to see the date and time the device discovery was started.

To filter by Devices Discovered, Devices Initialized, and devices that the system Could Not Initialize, click the filter icon ( ) to the right of the field name. To clear the filter, click the clear filter

icon ( ) to the right of the field name.

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To hide the banner, do one of the following:

–

At the far right of the banner, click the close icon ( ).

–

In the left panel under Filter by Status, click to deselect the checkbox for Show Discovery Results.

–

Click on another tab, and then click on the Devices tab again. The checkbox for Show Discovery Results is deselected, therefore the banner is hidden.

To restore the banner (unhide), in the left panel under Filter by Status, click to select the checkbox for Show Discovery Results.

Finding Devices (Advanced Discovery)

Using Advanced Discovery, you can search for devices by protocol type or you can add individual devices by IP address. You can also add devices that do not support ONVIF or Pelco discovery methods using the IP address.

Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon.

2. Click Advanced Discovery.

3. To discover devices by IP address or hostname:

a. From the Discovery Method drop-down menu, select Discover by IP or Hostname.

b. Enter a value in the Host field.

c. (Optional) Enter a value in the HTTPPort field.

d. (Optional) Enter values in the Username and Password fields.

e. (Optional)Click to select a value from the Driver drop-down menu.

f. (Optional) Click Add Another, and enter values in the fields.

4. To discover devices by IPrange:

a. From the Discovery Method drop-down menu, select Discover by IP Range.

b. Enter start and end values in the IPRange fields.

c. (Optional) Enter a value in the HTTPPort field.

d. (Optional) Enter values in the Username and Password fields.

e. (Optional)Click to select a value from the Driver drop-down menu.

f. Click Discover.

5. To use Quick Discovery, but specify using either SSDP (Simple Service Discovery Protocol) or WS-Discovery (Web Services Dynamic Discovery):

a. From the Discovery Method drop-down menu, select Quick Discovery.

b. Click to select or deselect the checkbox for SSDP.

c. Click to select or deselect the checkbox for WS-Discovery.

6. Click Discover.

Note:This feature adds devices to the system, but it does not commission them. To commission the devices, see the section titled Commissioning Devices that were Discovered Previously.

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Adding an RTSP Device

To add a device that uses RTSP:

Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon.

2. Click Add RTSP Device.

3. Type a value in the Device Name field.

4. (Optional) Click to select the checkbox for Set Credentials, and then enter values in the Username and Password fields.

5. Enter a value in the URI field.

6. (Optional) Click Add Another URI to this Device, and then enter a value in the URI field.

7. When you have added all URIs, click Create.

Note:VideoXpert supports both UDP and TCP streaming from RTSP devices, and will automatically choose the streaming protocol based on the devices configuration.

Recognizing Device Credentials

Some devices require credentials for you to access their video or change their settings. The

Authentication Status column provides the status of each device.

Table 1: Icons in the Authentication Status column

Icon Description

Device requires authentication.

Device does not require authentication.

VxToolbox has authenticated to this device.

The user must be created on the camera before accessing the camera.

Adding Credentials for Devices that Require Authentication

To add credentials to a device:

1. Click Devices.

2. Click to select the device requiring credentials.

3. Enter credentials in the appropriate fields.

4. If necessary, click to select a Driver from the drop-down menu.

5. Click Submit.

Creating a Default User on Cameras ThatHave No User

For security purposes, cameras require a user to be created on the camera before the VideoXpert system can access the camera.

1. Add a camera using Quick Discovery or Advanced Discovery. See Finding Devices (Quick

Discovery) or Finding Devices (Advanced Discovery).

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2. In the main panel of the Devices page, locate any cameras on the VideoXpert System that have a warning icon ( ) to the left of the camera Name and the locked camera icon ( ) in the

Authentication Status column.

3. If necessary, refer to the camera instructions and add the user to the camera.

4. Select the camera for which a user must be created.

5. Enter credentials in the appropriate fields, and then click Submit.

6. Add and commission the camera. See Commissioning Devices.

Resetting the Password on a Storage Device

You must reset a password on a storage device before you can use it.

1. Add a storage device using Quick Discovery or Advanced Discovery. See Finding Devices (Quick

Discovery) or Finding Devices (Advanced Discovery).

In the list of devices, find a storage device with alocked server icon ( ) to the left of the device

name and a warning icon ( ) in the Authentication Status column, and then click to select the device.

3. In the right panel, enter the credentials to reset the password, and then click Reset Password. A password must be at least eight characters long.

You can now add and commission the storage device. See Commissioning Devices.

Configuring a Camera for Analytics

When you discover a camera that supports advanced analytics, you must commission the device before you can use advanced analytics.

Use the appropriate tool to configure each camera, as described in the section titled Using VxToolbox to

Configure the Camera for the Pelco Advanced Analytics Suite or the section titled Using the MSI Camera Configuration Tool (CCT)to Configure the Camera for the Pelco Smart Analytics Suite.

Note:For cameras with firmware version 3.7 and later, no analytics license is required to use the Pelco Advanced Analytics Suite. If a camera is running firmware earlier than version 3.7, upgrade to camera firmware 3.7 or later.

Using VxToolbox to Configure the Camera for the Pelco Advanced Analytics Suite

As a prerequisite to this procedure, ensure that you have commissioned the device. See the section titled

Commissioning Devices.

To configure a camera:

1. Click the Devices tab.

Click the Edit icon ( ) to the right of ADVANCEDANALYTICS in the right panel to open the Configure Advanced Analytics for [device name] dialog box.

3. (Optional)For a PTZcamera, in the left panel, click to select a PTZpreset from the drop-down menu.

4. (Optional) Set a Confidence Threshold, by either using the slider bar, or typing a value in the % field. A confidence threshold filters out object detections that have a confidence percentage lower than the threshold value. This is useful for filtering out detections that are not people or vehicles, or to

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help better detect objects at further distances. To filter objects out you can increase the threshold. To increase the distance of detections you can decrease the threshold.

5. To create a New analytic rule, in the Configure Advanced Analytics for [device name] dialog box, in the Analytic Rules (left) panel, click the add icon ( ), and then select the type of zone or

counter to add.

Note

:If you are configuring a Counterflow zone, see the section titled

Counterflow zones (VxToolbox-only)

Understanding

6. To configure a Person in Zone or a Vehicle In Zone area, in the center panel:

To reshape, expand, and/or move the zone (polygon with a blue or orange border—blue for person, and orange for vehicle), click and drag it or its points.

To create a new point on the box, place the cursor on the box where the new point will be added, click the left mouse button, and then drag the point to the appropriate location.

To delete a point on the box, click the right mouse button on the point, and then click Delete Point.

If there is a detection issue (for example:the analytics do not detect a person in the zone), change the size, shape, and position of the zone until detection is working as expected.

7. To configure a Person Counterflow or a Vehicle Counterflow area, in the center panel:

To reshape, expand, and/or move the zone (polygon with a blue or orange border—blue for person, and orange for vehicle), click and drag it or its points.

To create a new point on the box, place the cursor on the box where the new point will be added, click the left mouse button, and then drag the point to the appropriate location.

To delete a point on the box, click the right mouse button on the point, and then click Delete Point.

If there is a detection issue (for example:the analytics do not detect a person in the zone), change the size, shape, and position of the zone until detection is working as expected.

8. To configure a Person Counter or a Vehicle Counter, in the center panel:

Drag the counter line (blue or orange line—blue for person, and orange for vehicle) from the upper left corner of the center panel to the appropriate location.

To shorten, lengthen, and or/move the line, click and drag it or its end points.

If there is a detection issue, change the size, angle, and position of the line until detection is working as expected.

9. To name or rename a zone, click to select the zone name in the right panel, and then enter a new string in the Zone Name field in the left panel.

Note

:Do not use quotation marks in the zone name.

10. In the right panel, enable or disable the zone by clicking to select or deselect the checkbox for Zone is Enabled.

11. For counterflow zones, select the Counterflow Angle, either by typing in a number or by selecting it using the slider bar.

12. For counter lines, click to select the appropriate type of line from the Counter Type drop-down menu. This applies only to the line currently selected.

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An Uni-Directional Line counts objects that cross the line in the configured direction. It has one or more white arrows on the line pointing in one direction.

A Bi-Directional Line maintains two separate counts—one for each direction that an object crosses the line. For example they can be used for a building entrance to differentiate between the number of people entering and exiting a building. It has one or more white arrows pointing in one direction; each is paired with a black arrow on the line pointing to the opposite direction.

An Omni-Directional Line counts when objects cross the line from any direction that is not parallel to the line. It has one or more white diamonds—two white arrows pointing in opposite directions from the line.

To configure counter lines:

a. (Optional)If you clicked Bi-Directional Line, you can either maintain the Direction Labels as

they are, or type in new labels for each arrow type. This applies only to the line currently selected.

b. Click to select or deselect the checkbox for Generate Event. If you select this option, use the

fields and radio buttons to configure the event.

13. (Optional) In the right panel, click to select the checkbox for Override Default Severity, and then set a new severity value, either by moving the slider bar or typing a number in the field.

14. To save current settings before making more modifications or adding another zone, click ApplyChanges.

15. To edit a zone or counter, click to select the zone or counter in the left panel; and then change any of the setting that are available in the right panel.

16. (Optional) To delete a zone, do one of the following:

Right-click the zone name in the left panel, click Delete, and then click OK in the Delete Analytic Rules confirmation dialog box.

Click to select the rule name(s) in the left panel, click the Delete selected analytic rules icon ( ), and then click OKin the Delete Analytic Rules confirmation dialog box.

Right-click the zone border or the counter line, click Delete Analytic Rule, and then click OK in the Delete Analytic Rules confirmation dialog box.

17. Click Save &Close.

You can disconnect from a VXSystem and still configure the zones.

Using the MSI Camera Configuration Tool (CCT)to Configure the Camera for the Pelco Smart Analytics Suite

To configure a camera:

1. Download CCTfrom https://www.pelco.com/camera-configuration-tool, and then install it.

2. Launch CCT.

3. Use CCTto discover analytic cameras (for example:the Pelco Fisheye camera) on your network.

4. Click the Analytics tab in CCT, and configure the analytics on the camera. See the Configuring Analytics section of the current version of the Camera Configuration Tool User Guide.

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5. Add and configure new analtyic events. See the Adding Video Analytics Events section of the current version of the Camera Configuration Tool User Guide.

Follow these guidelines when configuring a camera and analytic events:

New events in VideoXpert will automatically correspond to the friendly names in CCT.

Some existing VideoXpert events have new default friendly names that are consistent with CCTevent friendly names.

–

"No Object in Zone"is changed to "Object Not Present In Area".

–

"Object Count Limit Exceeded"is changed to "Objects Crossing Beam".

–

"Objects In Zone"is changed to "Objects In Area".

–

"Counterflow"is changed to "Direction Violated".

Some VideoXpert events have been deprecated.

–

Instead of "Loitering", use "Object Loitering".

–

Instead of "No Loitering", use "No Object Loitering".

After the events have been configured, the event description field in the VxToolbox Event page will list information about the renamed or deprecated events and situations.

Understanding Counterflow zones (VxToolbox-only)

Counterflow alarms are triggered when the angle between an object’s trajectory and the wrong direction is greater-than 110 degrees.

In Figure 1: Counterflow at 90 degrees, the Counterflow arrow is pointing at 90 degrees. Alarms trigger when the angle is between 20 and 160 degrees.

Figure 1: Counterflow at 90 degrees

In Figure 2: Counterflow at 135 degrees,the Counterflow arrow pointing at 135 degrees. Alarms trigger when the angle is between 155 and 245 degrees.

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Figure 2: Counterflow at 135 degrees

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Managing Devices on a System

VxToolbox enables you to add a device or change device settings.

You must commission a device to view its video or to use its video or resources within VideoXpert. VideoXpert typically commissions devices automatically when you add them to the system. In many cases, commissioning a device requires a license; the type of license required depends on the type of device you are commissioning.

Add or commission operations are available from the Devices tab for the selected system. Commissioning information is shown in the Added/Commissioned ( ) column; you can expose this

column by selecting Commissioning Status from Show Data Columns in the filtering panel.

Table 2: Icons in the Commissioning Status column

Icon Status

Not commissioned

Commissioned

Commissioning Devices

VxToolbox will only provide commissioning options applicable to the camera(s) you have selected. Commission operations are relevant to the system you have selected from the VX System menu.

1. In the center panel of the Devices tab, select the devices to commission.

2. Perform one of the following steps:

Right-click the device, and then select Commission.

Click to select the device, and then click the Commission and Assign Cameras to a Recorder icon ( ) at the lower right of the center panel.

Click to select the device, click the Commission and Assignment Options icon ( ), and then click Commission.

3. If the Authentication Notice dialog box opens, follow the instructions in the dialog box.

4. If the Recorder Assignment dialog box opens, select a recorder from the drop-down menu, and then click Add.

The icon for the device changes from Not commissioned ( ) to Commissioned ( ).

Commissioning Devices that were Discovered Previously

VxToolbox will only provide commissioning options applicable to the camera(s) you have selected, and which were already discovered. Commission operations are relevant to the system you have selected from the VX System menu.

1. In the center panel of the Devices tab, select the devices to commission.

2. Perform one of the following steps:

Right-click the devices, and then select Commission.

Click the Commission and Assignment options icon ( ), and then click Commission.

The icons for the devices change from Not commissioned ( ) to Commissioned ( ).

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Decommissioning Devices

VxToolbox can decommission the camera(s) you have selected, on system you have selected from the VX System menu.

1. In the center panel of the Devices tab, select the devices you want to decommission.

2. Perform one of the following steps:

Right-click the devices, and then select Decommission.

Right-click the devices, click the Commission and Assignment Options icon ( ), and then click Decommission.

The icons for the devices change from Commissioned ( ) to Not commissioned ( ).

Replacing a Camera

If you are upgrading from an existing camera to a new one, or replacing a broken camera, VxToolbox enables you to select the existing and new cameras, and make the replacement. Replacing a camera allows you to transfer preconfigured settings (including camera name, tags, and recording schedules) from one camera to another.

1. If you have not already done so, ensure that the existing camera is offline (for example:turn off the camera).

2. If you have not already done so, discover and commission the replacement camera. See the chapter titled Discovering Devices.

3. Click the Devices tab.

4. In the center panel of the Devices tab, select the camera that you will replace.

5. Right-click the camera, and then click Replace Camera.

6. In the Select Replacement Camera for dialog box, (optional) use the search field to help you locate the replacement camera, click to select the replacement camera, and then click Replace.

7. Read the information in the Replace Camera confirmation dialog box, and then click OK.

Removing Devices

After a device is discovered, it will persist in the system’s device registry until it is removed, even if the device no longer exists on the network.

Removing a device will prevent you from retrieving any associated recordings through VideoXpert Storage. To preserve access to recordings on VideoXpert Storage devices, decommission the devices until video for the device has expired or you are sure you will no longer need to access recordings for the device, then remove the device.

From VxToolbox, you can remove the device(s) you have selected, on the system you selected from the VX System menu.

1. Click the Devices tab.

2. In the center panel of the Devices tab, select the devices you want to remove.

3. Perform one of the following steps:

Right-click the devices, and then click Remove.

Right-click the devices, and then click the Remove device(s) from VxToolbox and/or VX System icon ( ) at the bottom right of the center panel.

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Click the devices, click the Commission and Assignment Options icon ( ), and then click Remove.

4. In the Remove Device(s) confirmation dialog box, click OK. The devices are removed from the list. They can be discovered again at any time.

Adding Video Associations

You can associate an audio data source with a video data source on another device.

For example, if you have a microphone on a camera near a cash register, but you want that audio to be associated with a different camera that has a better view of that cash register, you can use Add Video Associations to make this configuration.

1. Click the Devices tab.

2. In the center panel of the Devices page, select the device with audio data source that you want to associate with a different video data source.

3. Right-click the device, and then click Add VideoAssociations.

In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, the All Data Sources panel will list the name of the data sources already associated with the device.

4. (Optional) In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, use the filter to narrow the list of available devices.

5. In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, in the Associated to panel, click to select and deselect the checkboxes to indicate which of the available video data sources to associate with the audio data source.

6. Click Save.

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Viewing Devices, Data Sources, Alarms & Relays, or Access Points

The audio and video sources produced by a device (for example, a camera) are referred to as data sources.

A device can have more than one data source. For example, a multi-channel encoder may have multiple cameras connected to it, each with its own data source; a camera may have a microphone, producing audio and video data sources.

A device can have one or more alarms and relays, depending on the device. For example: an encoder typically has one alarm and one relay per device channel; a camera might have only one alarm and one relay for the device. Alarms are configured and relays are enabled on the Devices page.

To view all devices on the system, in the View field drop-down menu, at the top of the center panel, select Devices.

If a device and its data sources are distinguishable, you can see the individual data sources, alarms, and relays. To see the data sources, alarms, and relays that are associated with a specific device:

a. In the View field drop-down menu, select Devices.

Click the expand icon ( ) to the left of the device.

Data sources, alarms (if any), and relays (if enabled), are listed directly below the device.

To view all data sources on the system, in the View field drop-down menu, at the top of the center panel, select Data sources.

To toggle the view to show only the devices and not the data sources, alarms, and relays, right click anywhere in the device list, and then click Collapse All.

To view the list of alarms and relays on the system, in the View field drop-down menu, at the top of the center panel, select Alarms & Relays. You can determine the status of an alarm or relay by the icons in the State column.

Table 3: Icons in the State column

Icon State

Alarm is active

Alarm is inactive

Relay is active

Relay is inactive

You can determine whether an alarm or relay is enabled or disabled by the icons in the Enabled column.

Table 4: Icons in the Enabled column

Icon Enabled

Yes

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To view the list of access points on the system, in the View field drop-down menu, at the top of the center panel, select Access Points. If there are no devices with access points, the window will display the message NODEVICESHAVEYETBEENDISCOVERED.

Finding and Filtering Existing Sources

Use filtering options to show the devices and data sources relevant to you within the system or environment you have selected. Filters appear in the left-most panel of the Devices tab and in some other tabs. Click the Devices tab. Then use the filter, as appropriate:

Enter a value in the filter field to filter by criteria including the device name, ID, model, IP address, serial number, vendor, or software version.

Note

:To search only by camera number, type the pound sign (#) before the camera number. For example:type "#12" (without the quotation marks)to filter the results to cameras with 12 in the camera number.

Click to expand, and then click to select and deselect checkboxes in, the Filter by Type area.

Click to expand, and then click to select and deselect checkboxes in, the Filter by Status area.

Click to expand, and then type in or select a tag in the Filter by Tags field. Tags are set in VxOpsCenter. See the VxOpsCenter section of this manual for more information.

Click the Clear the current filter settings icon ( ) to clear the filters.

Controlling the Columns Displayed in the Devices Window

1. Click the Devices tab.

2. Include columns in or exclude them from the display by one of the following methods:

In the left panel, below the filter areas, click to expand the Show Data Columns area, and then click to select and deselect checkboxes in the area.

Right-click the column header, and then click to select and deselect the column titles in the drop-down menu.

Viewing the License Summary

1. Click the Devices tab.

2. In the left panel, below Show Data Columns, click to expand License Summary. View the system

license information.

Viewing and Configuring Device Information

If you have the proper credentials, from VxToolbox, you can view information for and configure some settings on a device that you have selected, on the system you selected from the VX System menu.

1. Click the Devices tab.

2. In the center panel of the Devices tab, select the device you want to configure. Information specific to the device is presented in the right panel. If the device has been authenticated in VxToolbox, you will see the current view from the device, and status information.

(Optional)Click the Web View icon ( )to the right of the device name to view the device control panel in a web browser, and make changes there.

Note:

You must have permissions for the device in order to make any changes.

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4. If necessary, to authenticate the device, enter correct values in the Username and Password fields, and then click Submit.

Note:

You must provide a valid username and password in order to update the device

configuration using VxToolbox.

5. (Optional) To view and update Device Information in VxToolbox:

a. Click to expand DeviceInformation. All available device information is listed, and might

include:name, hostname, IPaddress, port, MACaddress, vendor, and model. Information varies based on the device type.

If present, click the Edit icon ( ) to the right of Device Information.

If the Edit icon ( ) is not present, you cannot update Device information. Continue to step 6.

c. In the Settings Editor dialog box, enter correct values into the fields. For example:Type

values into the Name, Hostname, IPAddress, and Port fields (if available); and click to select or deselect the checkbox for Apply name to Data Sources.

d. Click Save Changes.

6. (Optional)To create a User, log out, or change your password, if the option is present:

a. Click to expand User.

b. To create a new user, type values in the Username, New Password, and Re-type Password

fields, and then click Save.

c. To change the password, click Change Password, type values in the New Password and

Re-type Password fields, and then click Save.

d. To log out, click Log Out.

7. (Optional)To view and update the VideoConfiguration, if present:

a. Click to expand Video Configuration.

b. Continue clicking to expand the items listed under Video Configuration, and then the primary

stream, secondary stream, tertiary stream or smart compression settings to view. Depending on the device:

The smart compression information includes:the compression level, and whether each stream has dynamic GOPenabled.

If there are primary, secondary, and tertiary streams, the stream information might include:device name, encoding, profile, GOP, resolution, maximum bitrate, frame rate, multicast address, and multicast port.

Click the Edit icon ( ) to the right of the smart compression, primary, secondary, or tertiary

stream listing.

d. If you are updating the smart compression settings, in the Settings Editor dialog box:

Click to select or deselect the checkbox for Smart Compression Enabled.

Select the appropriate value from the drop-down menu in the Level field.

Click to select or deselect the Primary Stream Dynamic GOPEnabled checkbox. If you selected this checkbox, enter a value in the Primary Stream Max GOPLength field— either by typing-in a number or selecting one using the up and down arrows.

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Click to select or deselect the Secondary Stream Dynamic GOPEnabled checkbox. If you selected this checkbox, enter a value in the Secondary Stream Max GOPLength field—either by typing-in a number or selecting one using the up and down arrows.

Click to select or deselect the Tertiary Stream Dynamic GOPEnabled checkbox. If you selected this checkbox, enter a value in the Tertiary Stream Max GOPLength field— either by typing-in a number or selecting one using the up and down arrows

e. If you are updating the primary, secondary, or tertiary stream, in the Settings Editor dialog

box, enter correct values into the fields. For example:Type in or select from the drop-down menus a stream Name, Encoding, Profile, GOP, Resolution, Max Bitrate, Frame Rate, Multicast Address, and Multicast Port.

f. Click Save Changes.

8. (Optional) To view and update basic Analytics (motion detection, etc.), if present:

a. Click to expand Analytics.

b. Continue clicking to expand individual items listed under Analytics.

If there is a setting to edit, click the Edit icon ( ) to the right of the information.

d. In the Edit [analytics name] Settings for [device name] dialog box:

–

Select the appropriate radio buttons. If you chose On Camera, click Edit camera settings in browser, make the appropriate changes, exit the browser window, and then click Done.

–

If you chose On Server, use the slider bar to select a value for Contrast Sensitivity; use the icons under the device image to view information Live, Jump Back 30 Seconds ( ),

Jump to Specific Date/Time ( ), or Jump to Now ( ).

–

If you chose Off, the analytics will be disabled.

–

When you are finished in this dialog box, click Done.

9. (Optional)To view and update the Pelco Advanced Analytics Suite, if present on the camera:

a. In the right panel, click to expand Analytics,and then to the right of

ADVANCEDANALYTICS, click the Edit icon ( ).

b. In the Configure Advanced Analytics for [device name] dialog box, configure the zones. See

the instructions in the section titled Configuring a Camera for Analytics to update the configuration.

10. (Optional)To view and update Alarms, if present:

a. Click to expand Alarms.

b. Continue clicking to expand individual items listed under Alarms. All available alarm

information is listed, and might include:state, name, description, ID, and type. Information varies based on the alarm type.

Click the Edit icon ( ) to the right of the alarm item to update.

d. In the Settings Editor dialog box, enter all appropriate values. For example: type values in the

Name and Description fields, and then select a value from the drop-down menu in the Type field.

e. Click Save Changes.

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11. (Optional)To view and update Relays, if present:

a. Click to expand Relays.

b. Continue clicking to expand individual items listed under Relays. All available relay

information is listed, and might include: status, state, name, description, and ID. Information varies based on the device type.

c. To activate or deactivate the relay, click Activate or Deactivate under STATE.

Click the Edit icon ( ) to the right of the relay item to update.

e. In the Settings Editor dialog box, enter all appropriate values. For example:select a value

from the drop-down menu in the Status field, and then type values in the Name and Description fields. You cannot update the ID from this dialog box.

f. Click Save Changes.

12. (Optional)To view and update Recording and Retention, if present:

a. Click to expand Recording and Retention.

b. Continue clicking to expand individual items listed under Recording and Retention. All

available recording and retention information is listed, and might include:full-framerate retention limit and the associated assigned recorders, and the standard retention limit and associated assigned recorders.

Click the Edit icon ( ) to the right of Recording and Retention.

d. In the Recording Retention Limits dialog box, click to select the radio button for the

appropriate retention limit.

e. If you selected Manual Retention Limit:

Click to select or deselect the checkbox for Reduce framerate for video, and then click to select the radio button for either After [#] days or Never. If you selected After [#] days, enter a value in the field, either by typing-in a number or selecting one using the up and down arrows.

Click to select or deselect the checkbox for Delete unlocked recordings after [#] days field, and then enter a value in the field, either by typing-in a number or selecting one using the up and down arrows.

f. Click Save.

13. (Optional)To view and update System information, if present:

a. Click to expand System.

b. Continue clicking to expand individual items listed under System.All available system

information is displayed, and includesfirmware version and time settings.

c. To backup or restore the system, click to expand BACKUP &RESTORE, and then click

either Backup or Restore.

d. To reboot the system,click to expand MAINTENANCE, click Reboot, and then click OK.

e. To update the firmware, click to expand FIRMWARE; click Update Firmware; in the Update

Firmware dialog box, navigate to and double-click the firmware file.

Note

:For some cameras (for example:cameras that support

Pelco

Smart Analytics) the option to update camera firmware is not present in VxToolbox.Configure firmware for these camera using either the camera web page or the Motorola Solutions,Inc.

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Camera Configuration Tool (CCT). Download and install CCTfrom

https://www.pelco.com/camera-configuration-tool

To update the time settings, click the Edit icon ( ) to the right of TIMESETTINGS, type-in

or select values for each field, and then click Save Changes.

14. (Optional)To view Tags, if present:

a. Click to expand Tags.

b. Continue clicking to expand individual items listed under Tags.

15. (Optional)To view and update the device Driver, if present:

a. Click to expand Driver.

Click the Edit icon ( ) to the right of Driver.

c. In the Settings Editor dialog box, select a value from the drop-down menu in the System

Driver field.

d. Click Save Changes.

Disabling and Enabling Data Sources

You can conserve license seats by disabling data sources that are not in use:

1. Click the Devices tab.

2. In the center panel of the Devices page, select the device with data sources that you want to disable.

3. Perform one of the following steps:

Right-click the devices, and then click Disable/Enable Data Sources.

Click the device, click the Addition, Commission and Assignment options icon ( ), and then click Disable/Enable Data Sources.

4. In the Disable/Enable Data Sources dialog box, click to deselect the data sources to disable.

5. Click Save Changes.

To enable the data sources, follow the steps above, but click to select the data sources to enable.

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Configuring the Rules Engine

The Rules tab allows you to configure events generated by a source to trigger a response. Rules can have one or more triggers, zero or more schedules, and one or more responses. There can be multiple rules on the system.

Managing Rules

Use VxToolbox to create, duplicate, edit, or delete rules in the rules engine.

Creating a Rule

1. Click the Rules tab.

In the left panel, click the Create a new Rule icon ( ). The Edit Mode (right) panel is activated.

3. Enter a value in the Name of Rule field.

4. Click to select the radio button for Active or Inactive.

5. Add one or more triggers for the rule. See the section titled Adding a Trigger.

6. (Optional) Add one or more schedules to the rule. See the section titled Adding a Schedule.

7. Add one or more responses to the rule. See the section titled Adding a Response.

8. When you have finished configuring triggers, schedules, and responses, click Save.

Duplicating a Rule

To use an existing rule as a starting point to create a new rule:

1. Click the Rules tab.

2. (Optional) In the left panel, enter a value in the Search Rules field to filter the rules.

3. Click to select the rule to duplicate.

Click the Duplicate the selected Rule icon ( ). The Edit Mode (right) panel is activated.

5. Enter a value in the Name of Rule field.

6. Click to select the radio button for Active or Inactive.

7. (Optional) Add, duplicate, edit, or delete one or more triggers for the rule. See the sections titled

Adding a Trigger, Duplicating a Trigger, Editing a Trigger, and Deleting a Trigger.

8. (Optional) Add, create a copy of, edit, or delete one or more schedules for the rule. See the sections titled Adding a Schedule, Creating a Copy of a Schedule, Editing a Schedule, and

Deleting a Schedule.

9. (Optional) Add, duplicate, edit, or delete one or more responses for the rule. See the sections titled Adding a Response, Duplicating an Existing Response, Editing a Response, or Deleting a

Response.

10. When you have finished configuring triggers, schedules, and responses, click Save.

Editing an Existing Rule

1. Click the Rules tab.

2. (Optional) In the left panel, enter a value in the Search Rules field to filter the rules.

3. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

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5. Click to select the radio button for Active or Inactive.

6. (Optional) Add, duplicate, edit, or delete one or more triggers for the rule. See the sections titled See the sections titled Adding a Trigger, Duplicating a Trigger, Editing a Trigger, and Deleting a

Trigger.

7. (Optional) Add, create a copy of, edit, or delete one or more schedules for the rule. See the sections titled Adding a Schedule, Creating a Copy of a Schedule, Editing a Schedule, and

Deleting a Schedule.

8. (Optional) Add, duplicate, edit, or delete one or more responses for the rule. See the sections titled Adding a Response, Duplicating an Existing Response, Editing a Response, or Deleting a

Response.

9. When you have finished editing triggers, schedules, and responses, click Save.

Deleting a Rule

1. Click the Rules tab.

2. In the left panel (list of rules), click the rule to delete.

Click the Delete the selected Rule icon ( ).

4. In the confirmation dialog box, click Delete.

Managing Triggers

Add, duplicate, edit, or delete triggers from a rule to control the type of events that will trigger one or more responses.

Adding a Trigger

To add an entirely new trigger to a rule:

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

In the Triggers panel, click the Add New Rule Trigger icon ( ).

5. (Optional) In the Select an Event to trigger this Rule dialog box, narrow the list of events. To do so, select a category from the Show drop-down menu, or type a value in the Search field.

6. In the Select an Event to trigger this Rule dialog box, click to select an event, and then click Save.

7. In the Select Event Sources to limit this Trigger for Rule dialog box, click to select the appropriate radio button. The options vary depending on the trigger you have chosen. If you are prompted to do so, make any other necessary selections, and then click Save.

8. When you have finished configuring the rule, click Save.

Duplicating a Trigger

To use an existing trigger as a starting point to create a new trigger:

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

4. In the Triggers panel, click to select a trigger to duplicate.

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Click the Duplicate Rule Trigger icon ( ).

6. (Optional) Edit the When this event settings, associated with the duplicate trigger:

In the When this event column, click the edit icon ( ) in the appropriate trigger.

b. (Optional) In the Select an Event to trigger this Rule dialog box, narrow the list of events. To

do so, select a category from the Show drop-down menu, or type a value in the Search field.

c. Click to select the event.

d. Click Save.

7. (Optional) Edit the is generated by settings, associated with the duplicate trigger:

In the is generated by column, click the edit icon ( ) in the appropriate trigger.

b. In the Select Event Sources to limit this Trigger for Rule dialog box, click to select the

appropriate radio button. The options vary depending on the trigger you have chosen. If you are prompted to do so, make any other necessary selections, and then click Save.

8. When you have finished configuring the rule, click Save.

Editing a Trigger

To edit an existing trigger:

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

4. In the Triggers panel, click the trigger to edit.

5. (Optional) Edit the When this event settings:

In the When this event column, click the edit icon ( ) in the appropriate trigger.

b. (Optional) In the Select an Event to trigger this Rule dialog box, narrow the list of events. To

do so, select a category from the Show drop-down menu, or type a value in the Search field.

c. Click to select the event.

d. Click Save.

6. (Optional) Edit the is generated by settings:

In the is generated by column, click the edit icon ( ) in the appropriate trigger.

b. In the Select Event Sources to limit this Trigger for Rule dialog box, click to select the

appropriate radio button. The options vary depending on the trigger you have chosen. If you are prompted to do so, make any other necessary selections, and then click Save.

7. When you have finished configuring the rule, click Save.

Deleting a Trigger

If a trigger is no longer needed, delete it.

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

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4. In the Edit Mode panel, click to select the trigger to delete.

5. Do one of the following:

Click the at the right of the trigger entry.

Click the delete icon ( ).

6. When you have finished configuring the rule, click Save.

Managing Schedules

You can set one or more schedules to limit the times during which an event triggers a response; or you can leave the Schedules panel unpopulated to allow the trigger/response combination at all times.

Adding a Schedule

To create an entirely new schedule:

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

At the bottom of the Schedules panel, click the Edit Rule Schedules icon ( ).

Click to select the Add a new schedule icon ( ).

6. In the Create Schedule dialog box, enter a value in the Display Name field.

7. Click to select the radio button for the appropriate increments of time (for example:30 Minutes).

8. Click to select or deselect the checkbox for 24-Hour Time.

9. Indicate the times and days that the recording/rule is active by clicking to select boxes corresponding to a days and times. You can also click and drag to select a contiguous range of times and days. Click to deselect any days and times that you do not want the recording/rule to be active.

Note

:Schedules are shared between Recording Schedules and Rule Schedules. Any

schedule that you create, modify, or delete in either location is reflected in both locations.

10. (Optional) Click the checkbox to select or deselect Within limited date range. If you select Within limited date range, enter dates in the Start on and End after fields, either by selecting the dates from the calendars or by typing in a date using the mm/dd/yy format. Deselect the checkbox to make the schedule unlimited by date.

11. Click Add.

12. In the Select Schedules for Rule dialog box, click to select the checkbox for the schedule to apply to the rule. If there is another schedule applied to the rule, you can deselect the checkbox to disable that schedule. If you select No TimeRestriction, all other schedules are automatically deselected. Also, you cannot edit or copy the No Time Restriction schedule.

13. When you have finished configuring schedules, click Save Changes.

14. When you have finished configuring the rule, click Save.

15. (Optional) To quickly view the scheduled times, click to select the schedule, and then click the View selected Rule Schedule icon ( ). Click outside the calendar to close it.

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Creating a Copy of a Schedule

To use an existing schedule as a starting point to create a new schedule:

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

Click the Edit Rule Schedules icon ( ).

5. Click to select (highlight) the schedule to copy.

Click the Create a copy of the selected Schedule icon ( ).

7. In the Duplicate Schedule dialog box, enter a new value in the Display Name field. If you do not enter a new value, the schedule will be saved as [Original name] - Copy.

8. Click to select the radio button for the appropriate increments of time (for example:30 Minutes).

9. Click to select or deselect the checkbox for 24-Hour Time.

10. Indicate the times and days that the recording/rule is active by clicking to select boxes corresponding to a days and times. You can also click and drag to select a contiguous range of times and days. Click to deselect any days and times that you do not want the recording/rule to be active.

Note

:Schedules are shared between Recording Schedules and Rule Schedules. Any

schedule that you create, modify, or delete in either location is reflected in both locations.

11. (Optional) Click the checkbox to select or deselect Within limited date range. If you select Within limited date range, enter dates in the Start on and End after fields, either by selecting the dates from the calendars or by typing in a date using the mm/dd/yy format. Deselect the checkbox to make the schedule unlimited by date.

12. Click Add.

13. In the Select Schedules for Rule dialog box, click to select the checkbox for the schedule to apply to the rule. If there is another schedule applied to the rule, you can deselect the checkbox to disable that schedule. If you select No TimeRestriction, all other schedules are automatically deselected. Also, you cannot edit or copy the No Time Restriction schedule.

14. When you have finished configuring schedules, click Save Changes.

15. When you have finished configuring the rule, click Save.

16. (Optional) To quickly view the scheduled times, click to select the schedule, and then click the View selected Rule Schedule icon ( ). Click outside the calendar to close it.

Editing a Schedule

To edit an existing schedule:

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

4. Click to select (highlight) the schedule to edit.

At the bottom of the Schedules panel, click the Edit Rule Schedules icon ( ).

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6. In the Select Schedules for Rule dialog box, click to select the checkbox for the schedule to apply to the rule. If there is another schedule applied to the rule, you can deselect the checkbox to disable that schedule. If you select No TimeRestriction, all other schedules are automatically deselected. Also, you cannot edit or copy the No Time Restriction schedule.

Click the Edit the selected Schedule icon ( ).

8. (Optional) In the Edit the Schedule dialog box, enter a new value in the Display Name field. If you do not enter a new value, the schedule will be saved with the original name.

9. Click to select the radio button for the appropriate increments of time (for example:30 Minutes).

10. Click to select or deselect the checkbox for 24-Hour Time.

11. Indicate the times and days that the recording/rule is active by clicking to select boxes corresponding to a days and times. You can also click and drag to select a contiguous range of times and days. Click to deselect any days and times that you do not want the recording/rule to be active.

Note

:Schedules are shared between Recording Schedules and Rule Schedules. Any

schedule that you create, modify, or delete in either location is reflected in both locations.

12. (Optional) Click the checkbox to select or deselect Within limited date range. If you select Within limited date range, enter dates in the Start on and End after fields, either by selecting the dates from the calendars or by typing in a date using the mm/dd/yy format. Deselect the checkbox to make the schedule unlimited by date.

13. Click Save.

14. In the Select Schedules for Rule dialog box, click to select the checkbox for the schedule to apply to the rule. If there is another schedule applied to the rule, you can deselect the checkbox to disable that schedule. If you select No TimeRestriction, all other schedules are automatically deselected. Also, you cannot edit or copy the No Time Restriction schedule.

15. When you have finished configuring schedules, click Save Changes.

16. When you have finished configuring the rule, click Save.

17. (Optional) To quickly view the scheduled times, click to select the schedule, and then click the View selected Rule Schedule icon ( ). Click outside the calendar to close it.

Deleting a Schedule

1. Click the Rules tab.

2. Click to select the rule to delete.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

Click the Edit the selected Schedule icon ( ).

5. In the Edit the Schedule dialog box, click to select the schedule to delete.

Click the Delete Schedule icon ( ).

7. In the Delete Schedule confirmation dialog box, click Delete Schedule.

8. When you have finished configuring schedules, click Save Changes.

9. When you have finished configuring the rule, click Save.

10. (Optional) To quickly view the scheduled times, click to select the schedule, and then click the View selected Rule Schedule icon ( ). Click outside the calendar to close it.

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Managing Responses

Set one or more responses to the events in the rule.

Adding a Response

To add a new response for a trigger:

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

4. If necessary, click to select the appropriate trigger, and then click to select the appropriate schedule for which to add the response.

In the Responses panel, click the edit icon ( ) to the right of then this will happen. The Edit the Responses triggered by Rule dialog box opens.

Click the Add a new Response icon ( ).

7. Click to select an option from the Response Category drop-down menu.

8. Select or enter the appropriate options requested in the dialog box. These will vary depending on the Response Category chosen earlier.

9. (Optional) If you selected a response type that is not Custom Script, you can change it to a custom script. To do so, click Convert to Custom Script, and then click Convert in the confirmation dialog box. The name of the response is changed to Custom Script, and the code is displayed. In some cases, a response type Notification - VXInternal might not be converted to a Custom Script type.

10. When you have finished configuring responses, click Save.

11. When you have finished configuring the rule, click Save.

Duplicating an Existing Response

To use an existing response as a starting point to create a new response:

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

In the Responses panel, click the edit icon ( ) to the right of then this will happen. The Edit the Responses triggered by Rule dialog box opens.

5. Click to select the response to duplicate.

Click the Duplicate the selected Response icon ( ).

7. With the duplicate highlighted, select the appropriate options requested in the dialog box. These will vary depending on the Response Category of the response you duplicated.

8. (Optional) If you selected a response type that is not Custom Script, you can change it to a custom script. To do so, click Convert to Custom Script, and then click Convert in the confirmation dialog box. The name of the response is changed to Custom Script, and the code is displayed. In some cases, a response type Notification - VXInternal might not be converted to a Custom Script type.

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9. When you have finished configuring responses, click Save.

10. When you have finished configuring the rule, click Save.

Editing a Response

To edit an existing response:

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

In the Responses panel, click the edit icon ( ) to the right of then this will happen. The Edit the Responses triggered by Rule dialog box opens.

5. Click to select the response to edit.

6. Select or enter the appropriate options requested in the dialog box. These will vary depending on the Response Category chosen earlier.

7. (Optional) If you selected a response type that is not Custom Script, you can change it to a custom script. To do so, click Convert to Custom Script, and then click Convert in the confirmation dialog box. The name of the response is changed to Custom Script, and the code is displayed. In some cases, a response type Notification - VXInternal might not be converted to a Custom Script type.

8. When you have finished configuring responses, click Save.

9. When you have finished configuring the rule, click Save.

Deleting a Response

To delete a response:

1. Click the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

In the Responses panel, click the edit icon ( ) to the right of then this will happen. The Edit the Responses triggered by Rule dialog box opens.

5. Click to select the response to delete.

Click the Delete the selected Response icon ( ).

7. In the confirmation dialog box, click Delete.

8. When you have finished configuring responses, click Save.

9. When you have finished configuring the rule, click Save.

Configuring an SMS Messaging Response

Administrators can configure a rule to send SMS notifications. To send SMS notifications, you must create a Twilio account for the system and then configure the notification in VxToolbox.

To configure the VideoXpert system to send SMSmessages:

1. Log in to VxToolbox.

2. Click the System tab.

3. Click SMS.

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4. Click to select the checkbox for Enable SMSmessaging via Twilio.

5. Click info, follow the instructions in the SMSAccount Configuration dialog box to set up a Twilio account, and then click OK.

6. Enter the values from the Twilio account in the Phone Number to Send From, Twilio Account SID, and Twilio Auth Token fields.

7. Click Send Test Message. If there is an error, check the values entered in the fields, and then try to send the test message again.

8. After the test message was successfully sent, click Save Settings.

To configure a rule to send an SMSmessage, follow the instructions in the sections titled Creating a Rule and Adding a Response. Usethe response type Notification - External, select checkbox for SendSMS, and then add the appropriate information in each of the fields.

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Configuring Recording

The Recording tab allows you to assign data sources (video and audio) to the recorderwithin the VX System you have selected.

You can assign devices to the recorder and create recording schedules through VxToolbox and VxStorage Portal; assigning data sources to a recorder without creating a schedule will prevent data sources from recording. You can perform advanced VxStorage configuration by connecting to the recorder using its IP address on port 9091.

Configuring a Recorder

1. Click the Recording tab.

2. At the top of the left panel, click Recorders.

3. Click to select the recorder to configure.

If available at the bottom of the left panel, click the Edit selected recorder's configuration icon ( ). Not every recorder has configurable settings. Update recorder configuration settings, depending

on which are available for the recorder type.

a. (Optional) To change the recorder name, enter a new value in the Name field.

b. (Optional)To preserve recorder space, click to select the checkbox for, and then enter a

number in the Reduce framerate for video after [#] days field, either by typing-in a number or selecting one using the up and down arrows When enabled, this option removes P-frames from all recordings older than the specified number of days, leaving only the I-frames. This cannot be set further back than the retention limit.

c. (Optional) If available, under Maximum Retention Limit, click to select the checkbox for, and

then enter a number in the Discard video after [#] Days field, either by typing-in a number or selecting one using the up and down arrows.

d. If available, click to select the radio button for the Transmission Method field: Multicast or

Unicast.

e. If available, in the Stream to Record area, in the left-most field, select Primary, Secondary,

or Tertiary from the drop-down menu; in the right-most field, select None or one of the other streams that are available from the drop-down menu. Specifically, if you selected Primary in the left-most field, Secondary and Tertiary will be available in the right-most field; if you selected Secondary, Primary and Tertiary will be available; if you selected Tertiary, Primary and Secondary will be available.

f. (Optional)If available, for cameras that have local recordings, click to select the checkbox for

Auto-backfill recording gaps using on-camera storage. When selected, if there is a gap in recording of a camera (an edge device), the recorder will query the camera for recordings, and automatically download video and audio (if present) to fill the gap.

If you select this checkbox, you must also:

Type or select a number from the drop-down menu in the Download data from up to [#] cameras at a time field.

Downloading from more cameras uses more bandwidth, which will slow the data transmission rate.

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Select a time-interval from the drop-down menu in the Attempt to download every field. If edge devices (cameras) and the recorder lose communication, the VXSystem will attempt to connect to the edge device again at the time-interval specified in this field.

Type or select a value in the Stop trying to download after [#] failed attempts field.

g. (Optional) If available, click to expand Advanced Options, and then select the Maximum

Bitrate from the drop-down menu.

h. Click Save.

Viewing Cameras Assigned to a Recorder

The recorder and cameras you see in the Recording tab are relevant to the VX System you have selected.

To view the cameras assigned to the recorder on a VxPro System:

1. Click the Recording tab.

2. At the top of the left panel, click Recorders.

3. (Optional) Use filters to see specific categories of sources that are assigned to the recorder.

Adding a Recording Group to a Recorder

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

In the What to Record (left) panel, click the Create new Recording Group icon ( ), or click to select a recording group similar to the one you will create, and then click the Duplicate selected

Recording Group icon ( ).

4. Enter a value in the Name of Recording Group field of the New Recording Group or Duplicate Recording Group dialog box.

5. Click to select the radio button for All Resources or Selected Resources.

6. If you selected Selected Resources, in the Add / Remove Cameras from Group table, click to select the checkboxes for the sources to include in the recording group; click to deselect the checkboxes for the sources to exclude from the recording group. (Optional) Use the filter to find the sources you want to add to the group. You can also sort on the Name and # columns in the Add / Remove Cameras from Group table.

7. Click Save.

Creating a Recording Schedule for a Recording Group

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group for which create a recording schedule.

In the When to Record (center) panel, click the Edit the Recording Schedules icon ( ) to open the Select Schedules for Recording Group dialog box.

5. In the Select Schedules for Recording Group dialog box, click to select and deselect the checkboxes to build the schedule you want to apply to the recording group.

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6. (Optional) To create and select a schedule that is not in the list:

Click the Add a new Schedule icon ( ); or click the Create a copy of the selected Schedule

icon ( ) to start with a schedule that is close to what you want.

b. Enter a value in the Display Name field.

c. Click to select the radio button for the appropriate increments of time (for example:30

Minutes).

d. Click to select or deselect the checkbox for 24-Hour Time. Deselecting the checkbox results

in 12:00-11:59 AM and 12:00-11:59 PM recording timestamps.

e. Indicate the times and days that the recording/rule is active by clicking to select boxes

corresponding to a days and times. You can also click and drag to select a contiguous range of times and days. Click to deselect any days and times that you do not want the recording/rule to be active.

Note

:Schedules are shared between Recording Schedules and Rule Schedules. Any schedule that you create, modify, or delete in either location is reflected in both locations.

f. (Optional) Click the checkbox to select or deselect Within limited date range. If you select

Within limited date range, enter dates in the Start on and End after fields, either by selecting the dates from the calendars or by typing in a date using the mm/dd/yy format. Deselect the checkbox to make the schedule unlimited by date.

g. Click Add.

h. In the Select Schedules for Recording Group dialog box, click to select the checkbox for the

schedule you just created.

i. Click Save Changes.

7. (Optional) You can quickly view a recording schedule by selecting the schedule and then clicking the View selected Recording Schedule icon ( ) at the bottom left corner of the center panel.

Click outside the calendar to close it.

8. Click to select one of the Recording Schedules.

In the Recording Behaviors (right) panel, click the Create a new Recording Behavior icon ( ).

10. Click to select the radio button for either Continuous Recording or Event-Triggered Recording (Full Frame Rate).

11. If you selected Continuous Recording, click to select the radio button for either Full Frame Rate or Reduced Frame Rate.

12. If you selected Event-Triggered Recording (Full Frame Rate):

a. Select a value in the Start recording field, either by typing-in a number or selecting one using

the up and down arrows.

b. Click to select the event associated with the recording.

c. In the Stop recording table, enter a value in the seconds field, either by typing-in a number or

selecting one using the up and down arrows, and then click to select the radio button for Event that triggers recording or Next opposite event.

13. Click Add & Create Another or Add.

14. If you clicked Add & Create Another, repeat steps 9-13.

15. Repeat steps 7-14 for each recording schedule created.

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Creating a Bump on Alarm Recording Schedule

A Bump on Alarm records continuous reduced frame rate (I-Frame only) video during normal situations, and records full frame rate video during an alarm or event. The video timeline for cameras set to record using a Bump on Alarm schedule shows a small green bar for continuous recording and a larger blue bar during event- or alarm-driven recording.

To configure a Bump on Alarm schedule:

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group for which create a recording schedule.

4. In the When to Record (center) panel, click to highlight the schedule to which you will add the bump on alarm behavior.

5. Create a schedule for an alarm- or event-triggered recording:

a. In the Recording Behaviors (right) panel, click the Create a new Recording Behavior icon

( ). The Recording Mode and Trigger will already be set to Event-Triggered Recording (Full Frame Rate).

b. Select a value in the Start recording field, either by typing-in a number or selecting one using

the up and down arrows.

c. Click to select the event associated with the recording.

d. (Optional)If present, click to select or deselect the checkbox for Record all cameras in the

RecordingGroup.

e. In the Stop recording table, enter a value in the seconds field, either by typing-in a number or

selecting one using the up and down arrows, and then click to select the radio button for Event that triggers recording or Next opposite event.

6. Click Add & Create Another or Add.

7. If you clicked Add & Create Another, repeat steps 5-6.

8. Repeat steps 3-7 for each recording schedule to create.

Editing a Recording Group

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group to edit.

Click the Edit selected Recording Group icon ( ) to open the Edit Recording Group window.

a. (Optional) Enter a new value in the Name of Recording Group field.

b. Click to select the radio button for All Resources or Selected Resources.

c. If you selected Selected Resources, in the Add / Remove Cameras from Group table, click to

select the checkboxes for the sources to include in the recording group; click to deselect the checkboxes for the sources to exclude from the recording group.

d. Click Save.

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Editing a Recording Schedule

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group for which to configure the schedule.

4. In the When to Record (center) panel, click to select the schedule to edit, and then click the Edit the Recording Schedules icon ( ).

5. In the Select Schedules for Recording Group dialog box, click to select and deselect the checkboxes for schedules to associate with the recording group.

6. Click Save Changes.

7. If you removed a schedule, the Remove Schedule from Recording Group dialog box opens. Click Delete.

8. (Optional) To create and select a schedule that is not in the list:

In the When to Record (center) panel, click the Edit the Recording Schedule icon ( ).

Click the Add a new Schedule icon ( ); or click the Create a copy of the selected Schedule

icon ( ) to start with a schedule that is close to what you want.

c. Enter a value in the Display Name field.

d. Click to select the radio button for the appropriate increments of time (for example:30

Minutes).

e. Click to select or deselect the checkbox for 24-Hour Time. Deselecting the checkbox results

in 12:00-11:59 AM and 12:00-11:59 PM recording timestamps.

f. Indicate the times and days that the recording/rule is active by clicking to select boxes

Note

:Schedules are shared between Recording Schedules and Rule Schedules. Any schedule that you create, modify, or delete in either location is reflected in both locations.

g. (Optional) Click the checkbox to select or deselect Within limited date range. If you select

h. Click Add.

i. In the Select Schedules for Recording Group dialog box, click to select the checkbox for the

schedule you just created.

j. Click Save Changes.

9. (Optional) To quickly view the scheduled times, click to select the schedule, and then click the View selected Rule Schedule icon ( ). Click outside the calendar to close it.

10. In the Recording Behaviors (right) panel, click to select an existing trigger.

11.

Click the Edit Selected Recording Behavior icon ( ).

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12. In the Edit Recording Behavior for Recording Group [group name] dialog box, click to select the radio button for the Recording Mode and Triggers: Continuous Recording or Event-Triggered Recording (Full Frame Rate).

13. If you selected Continuous Recording, click to select the radio button for either Full Frame Rate or Reduced Frame Rate.

14. If you selected Event-Triggered Recording (Full Frame Rate):

a. Select a value in the Start recording field, either by typing-in a number or selecting one using

the up and down arrows.

b. Click to select the event associated with the recording.

c. (Optional)If present, click to select or deselect the checkbox for Record all cameras in the

RecordingGroup.

d. In the Stop recording table, enter a value in the seconds field, either by typing-in a number or

selecting one using the up and down arrows, and then click to select the radio button for Event that triggers recording or Next opposite event.

15. Click Save &Create Another, or click Save.

Deleting a Recording Group

Deleting a Recording Group will also delete the associated Recording Schedules and Recording Behaviors.

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group to delete.

Click the Delete selected Recording Group icon ( ).

5. In the Delete [recording group name] dialog box, click OK.

Deleting a Recording Schedule

This will delete the selected Recording Schedule, and the associated Recording Behaviors.

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group for which to delete the schedule.

4. In the When to Record (center) panel, click to select the schedule to delete.

5. At the bottom of the When to Record (center) panel, click the Remove selected Recording Schedule icon ( ).

6. In the Remove Schedule from Recording Group dialog box, click Delete.

Deleting a Recording Behavior (Trigger)

If you delete all Recording Behaviors for a Recording Schedule, the Recording Schedule is also deleted.

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group for which to delete the trigger.

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4. In the When to Record (center) panel, click to select the recording schedule for which to delete the trigger.

5. In the Recording Behaviors (right) panel, click to select the Trigger to delete.

6. At the bottom of the Recording Behaviors (right) panel, click the Delete selected Recording Behavior icon ( ).

7. In the Delete [behavior name] dialog box, click OK.

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Managing Users and Roles

A role is a group of permissions defining abilities and responsibilities within a system. A user must be assigned at least one role to perform actions within the system.

If you are authenticating using LDAP, you are not required to manage users and roles, but you can in order to control settings that are not specified in LDAP.

Understanding Internal and Restricted User Accounts

VideoXpert contains some hard-coded user accounts that are integral to the system. You cannot edit, disable, or delete these accounts, nor can you change roles or permissions for these users. You can, however, change the password for these accounts in the case of the admin and aggregator accounts, it is recommended that you change the password from the default.

User Description

admin This is the basic administrative user for VideoXpert. This user account possesses

the “administrator” role, so is granted all available permissions within the system.

internal This role is used internally within the system to perform server-side tasks. It is not

visible in the Users page, under the Users tab.

rule_engine This role supports the rules engine.

snmp This role is used to collect diagnostic information for the SNMP service that is

available on the product.

Creating a Role

There are four default roles within VideoXpert:

Administrator has full rights to the system.

Manager has all Supervisor rights and the ability to configure recorder and devices within the system, including tags, recorder assignment, etc. Managers can also assign roles to users. (This role is available on VxPro Systems only.)

Supervisor has advanced access to live and recorded video including investigations, PTZ control, and plug-ins. Supervisors can use plug-ins, configure events, and access workspaces configured by other users. (This role is available on VxPro Systems only.)

User has basic rights to view live and recorded video. (This role is available on VxPro Systems only.)

Custom roles can also be created and assigned. To create a custom role:

1. Click the Users tab, and then click Roles & Permissions at the top left of the window.

Click the Add a new role icon ( ).

3. In the Create a new Role on the VX system dialog box, enter a value in the Role Name field.

4. (Optional) Add one or more permissions individually for the role:

a. In the Enabled Permissions section of the window, click Add a Permissions Category.

b. Click to select a permissions category from the available categories.

c. Click to select the radio button to Allow ALL [Category] Permissions or Allow Selected

[category] Permissions.

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d. If you selected Allow Selected [Category] Permissions, click Add a Permission; click to

select a permission from the drop-down list (including Select All [Category] Permissions); if a confirmation dialog box opens, click OK.

(Optional) To delete a permission from the category, click the Delete icon ( ) corresponding to the permission to delete.

f. (Optional) Click Add Another Permission, and repeat the process.

5. (Optional) Add all available permissions to the role:

Note:

This is available only if you have not already added all available permissions to the

role.

a. In the Enabled Permissions section of the window, click Add a Permissions Category.

b. Click to select Add All Categories.

c. Click to expand one of the categories, and then click the radio button to Allow ALL [Category]

Permissions or Allow Selected [Category] Permissions.

d. If you selected Allow Selected [Category] Permissions, click Add Another Permission;

click to select the permission (including Select All [category] Permissions).

e. (Optional)In the permissions table that is displayed beneath Allow Selected [Category]

Permissions click the Select Resource icon ( ) to change the resource restrictions for the permission. In the Manage Resource Restriction for window, select Match Parent

Resources (if present); Allow All Resources; Allow Selected Resources, and then select the resources to allow; or Allow All Resources Except Selected, and then select the resources to disallow.

The table provides the list of permission, resources allowed for each permission, and the number of devices that are allowed.

(Optional) To delete a permission from the category, click the Delete icon ( ).

g. (Optional)Repeat steps c through f for each of the categories.

To delete a category from the Enabled Permissions area, click the Delete icon ( ) in the category title.

7. Click Save.

Editing a Role

Renaming a role does not affect the users to whom the role is assigned.

1. Click the Users tab, and then click Roles & Permissions at the top left of the window.

2. Click to select the role to edit.

Click the Edit the selected Role icon ( ).

4. In the Edit the Role dialog box, change the role name and/or permissions as needed.

5. For detailed instructions, see the section titled Creating a Role.

6. Click Save.

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Duplicating a Role

By default, a duplicate role retains the permissions of the original role. You can edit the permissions.

1. Click the Users tab, and then click Roles & Permissions at the top left of the window.

2. Click to select the role to duplicate.

Click the Create a copy of the selected Role icon ( ).

4. Enter a name for the duplicated role and edit the permissions as needed.

5. For detailed instructions, see the section titled Creating a Role.

6. Click Save.

Deleting a Role

1. Click the Users tab, and then click Roles & Permissions at the top left of the window.

2. Click to select the role to delete.

Click the Delete Role icon ( ).

4. In the confirmation dialog box, click Delete.

Viewing Details of a Role

To quickly view the permissions assigned to a specific role:

1. Click the Users tab, and then click Roles & Permissions at the top left of the window.

2. In the right panel, click to select the role to view.

3. In the Permissions of Role: [Role] (right) panel, view the permissions for each category. The information in the Permission of Role: [Role] panel is the same information displayed in the permission tables when you created or edited a role.

(Optional) To see the users who are assigned to the role, click the expand icon ( ) to the left of the role to display the list of users. To view the user’s information in the Users page, hover over

the user’s name, and then click the change view icon ( ) to the right of the name.

Adding Users

When adding users to the system, you give them a temporary password.

You can also provide additional user information, to make it easier to associate user names with personnel; Name fields appear anywhere the system provides a user name.

1. Click the Users tab, and then click Users at the top left of the window.

Click the Create a new User icon ( ).

3. Enter a value in the Username field.

4. (Optional) Enter values in the First Name and Last Name fields.

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5. If the Password field is enabled:

a. Enter a value in the Password and Confirm Password fields.

b. (Optional) To require a user to change the password the first time the user logs in, click to

select the checkbox for Must change password on first login with new password.

Note:

The password can only be set if the system or the specific user is using VideoXpert authentication. To change the authentication method from Authenticate using LDAP/AD to Authenticate usingVideoXpert, see the section titled

Setting the User Password Expiration

Policy

6. Choose a Role for the user from the drop-down menu.

7. (Optional) Click Add another role, and then choose a role for the user from the drop-down menu.

(Optional) To delete a role, click the Remove this role from the selected user icon ( ). This option is only available if more than one role is assigned to the user.

9. (Optional) Enter a value in the User ID#, Email Address, Phone, and Notes fields.

10. (Optional)Click to expand Advanced Settings.

Click to select or deselect the checkbox for Allow this user to be used for Aggregation.

Click to select or deselect the checkbox for This user's password never expires. This overrides the global user setting for password expiration.

11. Click Add.

Editing Users

To edit a user:

1. Click the Users tab, and then click Users at the top left of the window.

Click the Edit the selected User icon ( ).

3. (Optional) Enter new values in the First Name and Last Name fields.

4. (Optional)Click to select the radio button for Active or Inactive.

5. Update other settings as needed. For detailed instructions, see the section titled Adding Users.

6. Click Save.

Searching for Users

1. Click the Users tab, and then click Users at the top left of the window.

2. Enter a value in the Search Users field.

The search applies to user name, first name, and last name values.

The search begins as soon as you enter the first character; results are further refined as you enter more characters.

3. Add or delete characters to change the search results.

(Optional) To clear the search field, either delete all characters or click the Clear icon ( ) at the right of the Search Users field.

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Assigning Roles

VideoXpert contains pre-defined roles that you can assign to users. You cannot change these roles but you can create new roles (see Creating a Role); each user must be assigned a role to use VideoXpert. Any locking features or competing actions performed by users are prioritized by user level.

To assign roles to an existing user:

1. Click the Users tab, and then click Users at the top left of the window.

2. Click to select the user to whom you are assigning a role, and then click the Edit the selected User icon ( ).

3. Click to select a Role from the drop-down menu.

4. (Optional) To add another role to the user, click Add another role, and then select a Role from the drop-down menu.

5. (Optional) If appropriate, edit additional user information from this dialog box. See sections titled

Editing a Role and Resetting Passwords.

6. Click Save.

Resetting Passwords

Users with appropriate permissions can either reset users’ passwords or force users to change their passwords.

Resetting a user’s password will allow you to grant the user a temporary password. You may want to reset a user’s password if a user does not remember his or her password, or the user is locked out of the system because of failed login attempts or because of letting the password change timer lapse.

Users with appropriate permissions can also reset other users’ passwords and force users to change their passwords.

1. Click the Users tab, and then click Users at the top left of the window.

2. Select the user whose password you want to reset, and then click the Edit the selected User icon ( ).

3. Click Change Password

4. Enter a new value in the New Password and Re-Enter New Password fields.

If you decide not to change the password, you must click Do Not Change Password in order to continue.

5. (Optional) If appropriate, edit additional user information from this dialog box. See sections titled

Editing a Role and Assigning Roles.

6. Click Save.

Setting the User Password Expiration Policy

For users who are not using Authenticate using LDAP/AD single sign-on (SSO), you can set passwords to expire at specific intervals, or to never expire.

To set the global (all users) expiration policy:

Click the Users tab, and then click the Global User Settings icon ( ) above the left panel, to the right of the page tabs.

2. In the Global User Settings dialog box, click to select the radio button for Passwords never expire or Passwords expire every [#] days.

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3. If you selected Passwords expire every [#] days, enter a value for the number of days, either by typing-in a number or selecting one using the up and down arrows.

4. Click Done.

For users who are using Authenticate using LDAP/AD, the password expiration does not apply. You can change the authentication method for a user from LDAP/ADto VideoXpert Authentication, so that you can set a password expiration policy for a specific user.

1. Click the Users tab, and then click Users at the top left of the window.

2. Click to select the user whose authentication method you will change.

Click the Edit icon ( ) at the bottom right of the left panel.

4. If the User was configured for Authenticate using LDAP/AD when the User was created, you must now provide password information for the User.

a. Enter a value in the Password and Confirm Password fields.

b. Click to select or deselect the checkbox for Must change password on first login with new

password.

c. Click to expand Advanced Settings.

d. Click to select or deselect the checkbox for The user's password never expires.

5. Click Save.

Deleting Users

1. Click the Users tab, and then click Users at the top left of the window.

2. Click to select the user you want to remove.

Click the Delete User icon ( ).

4. In the confirmation dialog box, click Delete.

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Configuring VideoXpert System Settings

From VxToolbox, you can configure most settings on the VX System to which you are connected. Setting types include General Settings, Aggregation, LDAP, Backup, and SMTP settings. These are described in the following sections.

The VXSystem settings also includes SMS settings, described in the section titled Configuring an SMS

Messaging Response.

Configuring General Settings for VideoXpert Professional Systems

1. Click the System tab.

2. Click General Settings.

3. Enter a value in the VideoXpert System Name field.

4. Complete the System Configuration:

a. Specify an RSTP Port, either by typing-in a number or selecting one using the up and down

arrows.

b. Specify an HTTPS Port,either by typing-in a number or selecting one using the up and down

arrows.

c. (Optional)Click to select or deselect the checkbox for Prefer Hostnames. When the feature

is selected, the server will try to resolve the IPaddresses into hostnames.

5. (Optional)In the Miscellaneous area:

a. Click to select or deselect the checkbox for Show previous camera names througout

VXSystem. When selected, if you have changed the name of the camera within the last 12 months, the camera details window in VxOpsCenter will show the current name, a list of the previous names (up to 10), and the date that each name was changed.

b. (Optional)Click to select or deselect the checkbox for Force encryption on all exports

c. (Optional)If you selected Force encryption on all exports, click to select the checkbox for

Use preset password for all encrypted exports.

d. If you will use a preset password, type a value in the field. Click the checkbox to select Show

to see the password entered. When forced encryption is selected, all exports to the standard locations are encrypted by default and automatically use the same password. This does not apply to exports to alternate locations.

6. (Optional) In the Bookmarks area:

a. Under Automatically Delete Bookmarks, click to select the radio button for When

corresponding recording is deleted, Never or After [###] days. If you select After [###] days, select the number of days, either by typing-in a number or selecting one using the up and down arrows.

b. Under Automatically Unlock Clips, click to select the radio button for Never or After [###]

days. If you select After [###] days, select the number of days, either by typing-in a number or selecting one using the up and down arrows.

Note:

Locked bookmarks will not be automatically deleted.

Pelco

recommends that you

automatically unlock clips after a specified duration and delete bookmarks after the

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retention period.

7. (Optional) In the HTTPS Certificate area:

a. Click Show current certificate details to view information including Issued to, Issued by,

and Period of Validity. To close this field, click Hide current certification details.

b. (Optional) On VideoXpert Professional systems only, click Export current certificate to

.pfx; enter the password in the Authenticate Certificate dialog box, Password field; click OK; in the Select SSL/TLS Certificate window, browse to the appropriate folder, enter a name for the file, and then click Save.

c. On VideoXpert Professional systems only, click Install New Certificate, browse to and

select the certificate, click Open; in the Install SSL/TLS Certificate dialog box, in the

Password field, enter the password, and then click OK. Click OK again in the Install SSL/TLS Certificate confirmation dialog box.

8. (Optional) To cancel any changes you have made before saving the settings, click Revert at the bottom of the panel.

9. Click Save Settings.

Configuring Authentication

You can select the authentication method and parameters used.

VideoXpert Authentication—see the section titled Enabling VideoXpert Authentication

LDAP authentication using simple bind authentication—see the section titled Configuring LDAP

Authentication: Simple Bind.

LDAP authentication using two-stage binding—see the section titled and Configuring LDAP

Authentication: Two-Stage Bind Authentication.

If you select LDAPauthentication, you can also (optional) use synchronize users and roles from LDAP—see the section titled and Configuring LDAP Authentication: Synchronizing Users and

Roles From LDAP.

If you select LDAPauthentication, you can also (optional) use Single Sign-On—see the section titled Configuring LDAP Authentication: Using Single Sign-On.

Enabling VideoXpert Authentication

VideoXpert Authentication uses the internal VX system authentication instead of LDAP.

1. Click the System tab.

2. Click LDAP/AD

3. Click to select the radio button for VideoXpert Authentication.

4. Click Save Settings.

Configuring LDAP Authentication: Simple Bind

LDAP authentication using simple bind authentication requires only the LDAP server name, port, Base DN, and search attributes.

1. Click the System tab, and then click LDAP/AD.

2. Click to select the radio button for LDAP.

3. If necessary, click to deselect the radio buttons for Two-Stage Binding Authentication and the checkbox for Synchronize users and Roles From LDAP.

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4. Enter the host name or IPaddress of the LDAP server in the LDAP Server box.

5. (Optional) Click the SSL/TLS box if your LDAP server requires SSL/TLS authentication.

6. (Optional) Edit the server Port if the LDAP server is not on the default port (389, or 636 if you selected SSL/TLS).

7. Type a distinguished name (DN) in the Base DN box.

8. Type an attribute key name in the Search Attributes box. When inputting multiple entries in a box, separate entries with commas only (no spaces).

9. Click Test Connection to verify that your LDAP connection and search settings are correct.

10. Click Save Settings.

Here is an example of a simple bind request.

In the Base DNbox, the administrator has entered "CN=Users,DC=example,DC=com".

In the Search Attributes box, the administrator has entered "CN".

The user has signed on using "Joe"as the login name and "Pword" as the password.

VideoXpert sends to LDAPa bind request with the specified parameters.

This is different from what happens in a two-stage bind. See Configuring LDAP Authentication: Two-

Stage Bind Authentication.

Configuring LDAP Authentication: Two-Stage Bind Authentication

Two-stage bind authentication uses the parameters of simple bind, but adds a superuser distinguished name and password.

1. Click the System tab, and then click LDAP/AD.

2. Click to select the radio button for LDAP.

3. Click to select the radio button for Two-Stage.

4. Enter the host name or IPaddress of the LDAP server in the LDAP Server box.

5. (Optional) Click the SSL/TLS box if your LDAP server requires SSL/TLS authentication.

6. (Optional) Edit the server Port if the LDAP server is not on the default port (389, or 636 if you selected SSL/TLS).

7. Type a distinguished name (DN) in the Base DN box.

8. Type an attribute key name in the Search Attributes box. When inputting multiple entries in a box, separate entries with commas only (no spaces).

9. Type a value in the Superuser DN field.

10. Type a value in the Superuser DN Password field.

11. Click Test Connection to verify that your LDAP connection and search settings are correct.

12. Click Save Settings.

Here is an example of a two-stage bind request.

In the Base DNbox, the administrator has entered "CN=Users,DC=example,DC=com".

In the Search Attributes box, the administrator has entered "sAMAccountName,CN".

The user has signed on using "Joe"as the login name and "Pword" as the password.

VideoXpert first searches for an LDAPentry that has either sAMAccountName or CNset to "Joe".

After finding the entry, VideoXpert sends to LDAPa bind request with the DN set to the DNof the entry that it found during the search, and that has the password set to "Pword".

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Configuring LDAP Authentication: Synchronizing Users and Roles From LDAP

Synchronizing Users and Roles From LDAP uses the parameters of two-stage binding, but adds a root VX DN and a VX system DN. These enable your system to use the LDAP server to synchronize User and Role assignments.

To synchronize users and roles from an LDAP server, you must first configure users and roles on that server. For example, if you are using an Active Directory LDAPserver:

1. Access the Active Directory Users and Computers window.

2. Create a folder structure that is appropriate to the planned permissions structure (for example:to mirror the geographic locations of systems).

3. Within that folder structure, create groups with names that match the names of roles in VideoXpert.

4. Add users or other groups to these groups.

5. Save the settings and close ActiveDirectory.

To configure LDAPauthentication in VxToolbox to synchronize users and roles from LDAP:

1. Click the System tab, and then click LDAP/AD.

2. Click to select the radio button for LDAP.

3. Click to select the radio button for Two-Stage.

4. Click to select the radio button for Synchronize Users and Roles From LDAP.

5. Enter the host name or IPaddress of the LDAP server in the LDAP Server box.

6. (Optional) Click the SSL/TLS box if your LDAP server requires SSL/TLS authentication.

7. (Optional) Edit the server Port if the LDAP server is not on the default port (389, or 636 if you selected SSL/TLS).

8. Type a distinguished name (DN) in the Base DN box.

9. Type an attribute key name in the Search Attributes box. When inputting multiple entries in a box, separate entries with commas only (no spaces).

10. Type a value in the Superuser DN field.

11. Type a value in the Superuser DN Password field.

12. (Optional) Type a value in the Root VideoXpert DN field.

If you are setting up only one VX System, you can leave this field blank.

If you are setting up multiple systems, this is the LDAP container under which all of the VX System information is stored for all of the systems. When determining which roles should be assigned to a user, the VX System will look for group entries within the VideoXpert System DN sub-container, and navigate up the LDAP tree until it reaches the Root VideoXpert DN container.

13. Type a value in the VideoXpert System DN field.

This is the LDAP container for the VideoXpert System. It can be nested inside sub-containers in any configuration. When determining which roles should be assigned to a user, the VX System will look for group entries within the VideoXpert System DN sub-container and navigate up the LDAP tree until it reaches the Root VideoXpert DN container.

14. Click Test Connection to verify that your LDAP connection and search settings are correct.

15. Click Save Settings.

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Note:Permissions for each role must still be configured in the Roles and Permissions tab of

VxToolbox.

Here is an example of configuring LDAPauthentication in VxToolbox to synchronize users and roles from LDAP.

The following users exist in your Active Directory system:

Joe Jones (username=joe)

Mary Smith (username=mary)—belongs to the AD group “Directors – West Region”

You have these four systems:

Log Angeles

San Francisco

New York

Boston

You want to ensure that:

All Directors for the West Region can log in to systems in the West Region, with permission to view live and recorded video for all cameras

Joe Jones can log in to the New York system ONLY, and add devices and users to that system

You create the following roles with the following permissions on their VX systems, using VxToolbox:

Directors: “View Video Sources” and “View Recorded Video”

SysAdmins: “Manage User Acocunts” and “Manage Cameras & Recorders”

You decide to store information about all of your VideoXpert systems under the following Root DN in AD:

OU=VideoXpert,DC=example,DC=com

Under the root DN in AD,you create the following container entities:

OU=New York,OU=East Region,OU=VideoXpert,DC=example,DC=com

OU=Boston,OU=East Region,OU=VideoXpert,DC=example,DC=com

OU=Los Angeles,OU=West Region,OU=VideoXpert,DC=example,DC=com

OU=San Francisco,OU=West Region,OU=VideoXpert,DC=example,DC=com

Next, you create the following group entities:

CN=Directors,OU=West Region,OU=VideoXpert,DC=example,DC=com

–

You add the existing AD group “Directors – West Region” to this group.

CN=SysAdmins, OU=New York,OU=East Region,OU=VideoXpert,DC=example,DC=com

–

You add user “Joe Jones” to this group.

Finally, in VxToolbox, you:

Enable “LDAP users and roles” on all 4 VX systems.

Set the root DN to OU=VideoXpert,DC=example,DC=com on all 4 VX systems.

Set the system DN to:

–

OU=New York, etc. on the New York system

–

OU=Boston, etc. on the Boston system

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–

OU=Los Angeles, etc. on the Los Angeles system

–

OU=San Franscisco, etc. on the San Francisco system

With this configuration:

Mary Smith can log in to both the Log Angeles and San Francisco systems, using “mary” as her username and her AD password as the password. When Mary logs in:

–

The VX system creates a user account with name “mary” in VX (if it doesn’t already exist).

–

The VX system adds user mary to the Directors role.

Joe Jones can log in to the New York system only. When Joe logs in:

–

The VX system creates a user account with name “joe” in VX (if it doesn’t already exist).

–

The VX system adds user joe to the SysAdmins role.

Configuring LDAP Authentication: Using Single Sign-On

SingleSign-On (SSO) allows users to log in to multiple systems using a single set of login credentials. SSOcan be used with either Single-Stage or Two-Stage binding, and can be used with the Synchronize Users and Roles From LDAP option.

Note:If VxOpsCenter is running on the same server as the VxPro or Core system, SSOwill not be available. This is due to MSWindows limitations.

To configure authentication to use SSO:

1. Ensure that you have created a DNS entry for the cluster virtual IPaddress on the SSOdomain. Include the ForwardLookup Zone and Reverse Lookup Zone entries. (Instructions for this operation are beyond the scope of this document.)

2. Click the System tab, and then click LDAP/AD.

3. Click to select the radio button for LDAP.

4. Click to select the radio button for Two-Stage and the checkbox for Synchronize users and Roles From LDAP.

5. Click to select the checkbox for Use Single Sign-On.

6. Enter the host name or FQNof the LDAPserver in the LDAPServer box.

If the host name (IPaddress)is used, this points to a single Active Directory Domain Controller (DS). This creates a single point of failure; if the DCgoes offline, authentication will break.

If the FQDNis used, any DCin the ADwill respond to the authentication request. This provides fault tolerance for LDAPauthentication.

7. (Optional) Edit the server Port if the LDAP server is not on the default port (389, or 636 if you selected SSL/TLS). if the LDAP server is not on the default port (636—SSL/TLS is required for SSO).

8. Type a distinguished name (DN) in the Base DN box.

9. Type an attribute key name in the Search Attributes box. When inputting multiple entries in a box, separate entries with commas only (no spaces).

10. Type a value in the Superuser DN field.

11. Type a value in the Superuser DN Password field.

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12. (Optional) Type a value in the Root VideoXpert DN field.

If you are setting up only one VX System, you can leave this field blank.

13. Type a value in the VideoXpert System DN field.

14. Type a value in the Active Directory Domain field. This step does not test the SSOlogin; that was tested in an earlier step.

15. Click Test Connection to verify that your LDAP connection and search settings are correct.

16. Click Save Settings.

Note:Permissions for each role must still be configured in the Roles and Permissions tab of VxToolbox.

Note: If SSO is supported, VxPortal defaults to using it.

Note:If the VxPro or Core server is not part of the AD, or if you are using a core cluster, a service

account will be created in your ADfor the server. If the service account is not created, the value entered in the LDAPServer box (step 6)will be ignored.

For further assistance, contact Pelco Customer Support.

Configuring System Backups

Pelco recommends that you back up your system after initial setup, when you have configured a significant number of users and devices, and after significant changes to your system configuration.

A system backup contains the system database, including the previous 30 days’ events. Backups do not capture exported video or any settings that you might have changed outside of VxToolbox (for example: changes made directly to configuration scripts). The speed of each backup depends on the size of the VideoXpert database, network bandwidth, and other variables.

To configure system backups:

1. Click System, and then click Backup.

2. In the Location area:

a. Enter a value in the Specify a Path field.

b. (Optional) Enter values in the Username and Password fields.

c. Click Test Connection.

If the Test Successful! dialog box opens, click OK.

If the Test Failed dialog box opens, click OK, correct the information in the Location fields, and then click Test Connection again.

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3. Enter a value in the Retain (# of Backups) field, either by typing-in a number or selecting one using the up and down arrows.

4. (Optional) To trigger backups automatically:

Note:

Ensure that you have correctly configured the backup location before you attempt to

schedule backups.

a. Click to select the checkbox for Backup Automatically.

b. Enter a value in the Time of Day field, either by typing-in the time or selecting it using the

clock icon ( ).

c. Enter a value in the Expiration (Days) field, either by typing-in a number or selecting one

using the up and down arrows.

5. (Optional) To cancel the changes and return to the previously saved settings, click Revert.

6. Click Save Settings.

7. (Optional) After you have correctly configured backups, you can make a backup immediately. To do so, click Backup Now.

a. At the top of the window, a caution triangle and “Backup is currently in progress...” message

is displayed. When the backup is complete, a green checkmark and Most recent backup at [date and time] SUCCESSFUL is displayed. If the backup fails, an error message is displayed.

To delete the backup, click the trash bin icon ( ) to the right of the backup message.

Backing Up and Restoring the Database on VideoXpert Professional Systems

VideoXpert Storage takes database recovery points daily, and stores these points for eight days. You can also initiate a manual backup, an example of which is shown as Item 9 in the screen capture below. If your database enters an error state, you can restore to one of the available points from the VideoXpert Portal Database page.

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Manually Backing Up the Database on VideoXpert Professional Systems

1. Launch VideoXpert Storage Portal.

a. Login to VxPortal.

b. Click [user name] (for example:admin) in the upper-right of the window to access the pull-

down menu.

c. Click Configure Server.

d. Enter the Username and Password, and then click Log In. The default Username and

Password are both “admin”.

2. Click the Database tab.

3. In the Database Tools area, click Create Database Backup.

4. In the Backup Database confirmation dialog box, click Backup.

When the backup is complete, Completed Database Backup will be displayed in the Database Tools area of the window.

Restoring the Database on VideoXpert Professional Systems

Restoring the database restores camera associations (provided the camera still exists within the VideoXpert environment) and storage settings. Restoring the database will not affect video directly; you will not lose video when restoring to an earlier time. However, if you have added cameras to the recorder after a backup was taken, and restore to that backup, you will lose access to video for any cameras the database restore process removes from the database.

Note: The NTP server address is not recovered during backup or restore. The NTP address must be reset manually after the backup or restore is complete.

1. Launch VideoXpert Storage Portal.

a. Login to VxPortal.

b. Click [user name] (for example:admin) in the upper-right of the window to access the pull-

down menu.

c. Click Configure Server.

d. Enter the Username and Password, and then click Log In. The default Username and

Password are both “admin”.

2. Click the Database tab.

3. In the table, locate the backup to be restored, and then click the corresponding Restore button.

4. In the Backup from [identifier] confirmation dialog box, click Restore.

Note

:Restoring can take several minutes, and there is no way to cancel a restoration that is

in progress.

5. After you are automatically logged out, log back in.

When the restore operation is complete, Completed Restore for Backup [#] is displayed in the Database Tools area of the window.

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Configuring the SMTP Server

You can configure the SMTP server to send email from the host to an email address. To do so:

1. In VxToolbox, click System, and then click SMTP.

2. If the Mail From field is not already populated with the correct value, enter a valid email address in the field.

3. Enter a value in the SMTP Host field.

4. Enter a number in the SMTP Port field.

5. (Optional) Click to select the checkbox for Enable SMTPS.

6. (Optional) Click to select the checkbox for Enforce validation of the server’s certificate.

7. Enter a value in the Username field.

8. Enter a value in the Password field.

9. Click Send Test Email, enter an email address in the Send Test Email dialog box, in the Send to Email field, and then click Send Email.

If the Send Test Email dialog box returns “Test email sent successfully!”, click OK.

If the Send Test Email dialog box returns “Test email failed...”, click Try Again, either correct the email address, and then click Send Email; or click Cancel, correct any errors in the SMTP configuration, and then try to send a test email again.

10. (Optional) To cancel the changes and return to the previously saved settings, click Revert.

11. Click Save Settings.

Controlling Memory Usage

VxToolbox memory usage defaults to 1 GB. To expand the amount of memory available to 4 GB:

1. Create a file titled "user_runtime.txt".

2. In the file, type "-Xms4g".

3. Save the file to C:\ProgramData\Pelco\VxToolbox.

4. Restart the VxToolbox service so that the change will take effect.

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Configuring Monitor Walls

You can use existing monitors to configure several monitor walls.

Creating a Monitor Wall

1. Click the Monitor Walls tab.

At the bottom of the left panel, click the Add a new Monitor Wall icon ( ).

3. In the Add a Monitor Wall field at the upper left corner of the monitor wall window, enter a name for the monitor wall.

4. In the Drag Monitors to assign (right) panel, click and drag a monitor to the location you would like it to appear on the monitor wall. Repeat this step for each monitor that you want to add.

To refresh the list of monitors, in the upper right corner of the Drag Monitors to assign (right) panel, click the Refresh icon ( ).

To filter the list of monitors, in the Drag Monitors to assign (right) panel, enter a value in the Search Monitors field.

(Optional) To delete a monitor from the monitor wall, in the left panel, click the Delete icon ( ) in the monitor to delete.

6. (Optional) Scale the monitors:

To resize the monitors individually, click on a monitor and drag a corner to resize it.

To zoom in and out on all monitors by the same percentage, in the preview window, drag the selector bar to the appropriate magnification level. The images below show the monitor wall preview at 100% magnification and at 300% magnification. Notice that the monitors are no longer included in the frame.

7. (Optional) If necessary, move the monitors into the monitor wall frame:

Use the scroll bars at the bottom and right edges of the monitor wall window to bring the monitors into view.

In the preview window, drag the monitor wall frame so that the appropriate monitors are in the frame. The image below shows the monitors at 300% magnification, but they are now

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included in the monitor wall frame.

8. (Optional) Rearrange the monitors in any configuration by dragging them to the desired locations on the monitor wall. The image below shows the monitor wall with overlapping monitors and without overlapping monitors.

9. When you are satisfied with the look of the monitor wall, click Save.

Editing a Monitor Wall

1. Click the Monitor Walls tab.

2. In the left panel, click to select the monitor wall to edit.

At the bottom of the left panel, click the Edit the selected Monitor Wall icon ( ).

4. Update the monitor wall as needed, using the steps in the section titled Creating a Monitor Wall.

5. When you are satisfied with the look of the monitor wall, click Save.

Deleting a Monitor Wall

1. Click the Monitor Walls tab.

2. In the left panel, click to select the monitor wall to delete.

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At the bottom of the left panel, click the Delete the selected Monitor Wall icon ( ).

4. In the confirmation dialog box, click Delete.

Using Send Video Permissions

The Send Video permission enables a user to send video to a remote monitor wall based on the user's role and permissions.

Note:You can only send video to a monitor that has a number assigned to it.

See the Configuring Monitors section of this manual.

Using the instructions in the section titled Creating a Role, in the In the Edit Role window:

1. If Surveillance is not in the EnabledPermission area, click Add a Permissions Category, and then click Surveillance.

2. Click to expand Surveillance.

3. Click to select the checkbox for Allow Select Surveillance Permissions.

4. If the Send Video permission is not listed, click Add a Permission, and then click Send Video.

5. If necessary, in the Allow Resources column of the Send Video permission row, click the Select Resource icon ( ).

6. In the Manage Resource Restriction for window, use the drop-down menu to click one of the following:

Allow All Resources

Allow SelectedResources

Allow All Resource Except Selected

7. If you chose Allow Selected Resources or Allow All Resources Except Selected, in the list of resources in the right panel, click to select and deselect the checkboxes for the appropriate resource names.

8. Click OK.

9. Continue using the instructions for creating a role.

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Using Reports

From the Reports page, you can create and generate reports, and export them from the system. Reports are exported in CSV format.

Report Types available in VxToolbox include:

Camera Report

Camera Role Access Report

Device Report

Event History

Counting Lines Report

Recording Gap Report

Role Report

Storage Report

System Status Report

User Report

User Action Report

Create a new report template and edit the template details to include only the information needed.

Generating reports containing a large number of events might take some time. You can navigate away from the Reports page while the system generates your report. If your report parameters are too large, the request might time-out and the system might ask you to narrow your search.

Creating a Report Template

To create a new template.

1. Click the Reports tab.

2. In the Report Templates list in the left panel, create a new report template using one of the following methods:

To start with a blank template, click the Create a new Report Template icon ( ). A New Unsaved Template is added to the list.

To make a copy of an existing template from the Report Templates panel, select the template in the Report Templates panel, and then click the Create a copy of the selected Report Template icon ( ). A new template (named the same as the original template - Copy) is

added to the list.

To make a copy of an existing template from the Template Details for [template name] panel, select the template, and then click the Save as New Template button at the lower left of the Template Details for [template name] window (upper left panel). In the Save New Template dialog box, enter a value in the Template Name field, and then click Save.

3. If you made a copy of an existing template, click to select the new report template.

4. If the Report Type drop-down menu is available, select from the report type.

The report type can only be selected if you started with a blank template; if you copied an existing template, the copy is assigned the same report type as the original.

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5. If the Include [report type] (rows) field is displayed:

a. Click to select All or Selected from the drop-down menu.

If you clicked Selected, click the Select report filter sources icon ( ) under the drop-down menu; in the Select [report type] window, click to select and deselect the appropriate options,

and then click OK.

6. If the Report Type is Counting Lines Report, in the Counting Lines (rows)field, from the dropdown menu, click to select the appropriate duration.

7. In the Include Info (columns) field, click to select and deselect the checkboxes for information to include in the report template.

As you select and deselect this information, you can preview the report in the Column Preview for [report template name] panel in the (vertical) center of the window.

8. If the Time Range field is displayed, select an option from the drop-down menu. If you select Custom, set start and end dates and times in the Date & Time fields, either by typing-in values (mm/dd/yy and hh:mm AM or PM formats) or by using the selectors available by clicking the date icon ( ) or the time icon ( ).

9. (Optional) To generate a report for this template automatically:

a. Click to select the checkbox for Automatically Generate this Report.

b. From the drop-down menu below the option, select the day of the week on which the report

will be generated.

c. Type or click to select a time in the at field.

d. (Optional) Click to select the checkbox for Automatically Export to .csv. If you select this,

enter a Network Storage Location, Username, and Password. The user name and password are optional.

10. Depending on how you created the template and what you want to do, click Save, Save template changes, or Save as new template.

11. If the Save New Template dialog box is displayed, type a new name in the Template Name field, and then click Save.

Editing a Report Template

If appropriate, you can edit an existing template.

1. Click the Reports tab.

2. In the Report Templates list in the left panel, click to select the template to edit.

3. In the Template Details for [template name] (right) panel, make any changes needed to the template, except for the Report Type. The Report Type cannot be edited.

4. To save this over the existing template, click Save template changes.

If you do not want to overwrite the existing template, you can click Revert to cancel the changes, or click Save as new template to save the settings as a new template.

Deleting a Report Template

If appropriate, delete a template.

1. Click the Reports tab.

2. In the Report Templates list in the left panel, click to select the template to delete.

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Click the Delete Template icon ( ).

4. In the confirmation dialog box, click OK.

Generating a Report Manually

Even if a report is generated automatically, you can generate the report manually, as needed.

Note:You can run camera and device reports for locally discovered devices (VXSystem is None).

1. Click the Reports tab.

2. In the Report Templates list in the left panel, click to select the report to generate.

3. In the Column Preview for [report template name] panel (vertical center of the window), at the right of the panel:

a. Type a value in the Name your report field, or keep the default report name.

b. Click Generate Report.

The report is listed in the Generated Reports table at the bottom of the window.

Exporting a Generated Report

To export a report from the Generated Reports table:

1. Click the Reports tab.

2. In the Generated Reports table at the bottom of the window, click to select the report to export.

3. Click Export to .csv.

4. Browse to a file location and, if appropriate, type a new value in the File name field.

5. Click Save.

Deleting a Generated Report

To delete a report from the Generated Reports table:

1. Click the Reports tab.

2. In the Generated Reports table at the bottom of the window, click to select the report to delete.

Click the Remove report file icon ( ).

4. In the confirmation dialog box, click OK.

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Managing Events

From the Events tab, you can configure event details and notifications to ensure that the right users are notified when the system records a particular action or alarm.

Finding and Filtering Events

Use filtering options to show the events relevant to you. Filters appear in the left-most panel of the Events tab and in some other tabs.

1. Click the Events tab.

2. Click the expand the Filter panel, and then do one or more of the following.

Enter values in the Situation Filter field to filter by name, ID, model, IP address, serial number, vendor, or software version.

Click to select an event Category from the pull-down menu

Click to select an option from the RequiresAcknowledgment pull-down menu.

Click to select an option from the Pop-Up Banner pull-down menu.

Click to select an option from the Audio Alert pull-down menu.

Enter a range in the Severity fields, either by typing-in a number or selecting one using the up and down arrows

Click to select the Users from the pull-down menu.

Click to select the event Roles from the pull-down menu.

Click the Clear the current filter settings icon ( ) to clear the filters.

The events matching the filter criteria are listed in the main panel.

Viewing and Configuring Event Details

1. Click the Events tab.

2. In the center panel, click to select the event you want to view or modify. You can use the filter, as described in the section titled Finding and Filtering Events.

3. Event details are shown in the right column. If necessary, click to expand Event Details.

4. To edit the event details settings, access the Event Details for dialog box by one of these methods:

In the right panel, click the edit icon ( ) to the right of Event Details.

Right-click the event name, and then click Edit Event Details.

5. In the Event Details for dialog box, change event settings as necessary.

Click to select or deselect the checkbox for Enable logging and notification to determine whether VideoXpert will report the event. If you select Enable logging and notification, VideoXpert will report the event.

Click to select or deselect the Use Custom Display Name.

If you selected Use Custom Display Name, enter a name in the corresponding field. The Custom Display Name is how VideoXpert will represent the event.

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(Optional)If you selected Enable logging and notification, change the Severity, if necessary, either by moving the slider bar or typing a number in the field. The severity might help users determine whether or not they need to act on an event.

6. Click Save.

Viewing and Configuring Event Notifications

1. Click the Events tab.

2. In the center panel, click to select the event you want to view or modify. You can use the filter, as described in the section titled Finding and Filtering Events.

3. Event notification settings are shown in the right column. If necessary, click to expand Notification Settings, and view the notification information.

4. To edit the event notification settings, access the Notification Settings dialog box by one of these methods:

In the right panel, click the edit icon ( ) to the right of Notification Settings.

Right-click the event name, and then click Edit Notification Settings.

5. Click to select the checkbox for the appropriate Notification Behavior.

Note

:You can select more than one

Notification Details

section of the dialog box will be configurable as described below.

Notification Behavior

. If you do, all settings in the

6. If you selected Generate a Pop-Up Banner, configure these notification settings:

a. In the Roles and Users to Notify section of the dialog box:

Click in the Roles field, and then click to select one or more roles.

Click in the Users field, and then click to select one or more users.

b. Scroll to the Notification Details section of the dialog box.

c. Click to select or deselect the checkbox for Auto-Acknowledge After. If you select this option,

also set a time interval, either by typing-in a number or selecting one using the up and down arrows in the first field, and then selecting the units (for example:Minutes) from the dropdown menu.

7. If you selected Require Acknowledgment, configure these notification settings:

a. In the Roles and Users to Notify section of the dialog box:

Click in the Roles field, and then click to select one or more roles.

Click in the Users field, and then click to select one or more users.

b. Scroll to the Notification Details section of the dialog box.

c. Click to select or deselect the checkbox for Do Not Hide Cell Alerts. Events associated with

individual video sources provide alerts within VxOpsCenter cells; these alerts hide after three seconds. Select this option to prevent the alert from hiding.

d. Click to select or deselect the checkbox for Auto-Acknowledge After. If you select this option,

also set a time interval, either by typing-in a number or selecting one using the up and down arrows in the first field, and then selecting the units (for example:Minutes) from the dropdown menu.

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e. (Optional) Click to select the checkbox for Allow Snooze (And Set Snooze Time), and then

click to select and deselect the checkboxes for the available intervals.

8. If you selected Generate an Audio Alert, configure these notification settings:

a. In the Roles and Users to Notify section of the dialog box:

Click in the Roles field, and then click to select one or more roles.

Click in the Users field, and then click to select one or more users.

b. Scroll to the Notification Details section of the dialog box.

c. Click to select the radio button for either Standard Chime or Custom Sound. If you select

Custom Sound, browse to the Audio File, and then click Open.

d. Type or select a value for the Play Sound [#] times field.

e. Type or select a value in the Delay Sound Playback For [#] seconds between iterations field.

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Using Maps

The Maps tab in VxToolbox is used to import and use AutoCAD 2013 DWG files and raster maps (jpeg or png), and to use ESRI Street) maps, allowing customers to use their pre-existing building maps with Maps in VideoXpert.

In VxToolbox, ensure that your system is set up for Maps. You can then create a new map, view or edit an existing map, manage permissions for maps, and remove an existing map.

In VxOpsCenter, the operator can launch Maps, select a map file, add cameras to a map, manage available maps, set user preferences for mapping, and view an existing map. Refer to the VideoXpert OpsCenter section of this manual.

Preparing Your System for Maps

Maps requires the following prerequisites to function properly:

Ensure that Visual C + + Redistributable for Visual Studio 2015 is installed. It can be found at

https://www.microsoft.com/en-us/download/details.aspx?id=48145. This is installed by the

VxToolbox or VxOpsCenter installer. If this was not installed, reinstall VxToolbox or VxOpsCenter.

Install VideoXpert v 3.5 or later, and the latest version of VxToolbox.

AutoCAD files must use the 2013 format.

Creating a New Map

1. If you have not already done so, start VxToolbox, and then click the Maps tab.

In the left panel, click the Add a Map icon ( ), and then click to select one of the following:

For an outdoor map, select Add a World Map (ESRI Street Map).

To use a jpeg or png file, select Add a Raster Map (jpeg or png).

For an indoor map, select Add a DWG Map.

3. If you selected Add a World Map (ESRI Street Map):

a. Type a value in the Name field.

b. Click Save.

4. If you selected Add a Raster Map (jpeg or png):

a. Type a value in the Name field.

b. Click Browse, navigate to and select the file, and then click Open.

c. Click Save.

5. If you selected Add a DWG Map:

a. In the Add a DWGMap dialog box, type a value into the Name field.

b. Under Select a map file, click Browse, select all files (including all xref dwg files), and then

click Open.

c. Click Save.

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Viewing an Existing Map

1. If you have not already done so, start VxToolbox, and then click the Maps tab.

Ensure that the user logging in is assigned the “administrator” role or has all of the maps permissions assigned.

2. From the list of maps in the left panel, click the map to preview.

The selected map is displayed in the right panel.

Editing an Existing Map

1. If you have not already done so, start VxToolbox, and then click the Maps tab.

2. In the left panel) click to select the map to edit.

Click the Edit map icon ( ).

4. (Optional) To change the name of the map, type a new value in the name field to the right of EditMap.

5. (Optional) To add cameras to the map, click the Cameras tab in the left panel, and from there, drag the camera name to the appropriate location on the current map.

6. (Optional) To add a link from the current map to another map, click the Maps tab in the left panel, and from there, drag a map name to the appropriate location on the current map.

7. (Optional)To add doors, alarms, and other devices, click the Other tab in the left panel, and from there, drag an item to the appropriate location on the map.

8. (Optional) To move a camera, linked map, or other item on the map, click the item to be moved, and drag it to the appropriate location.

9. To rotate a camera, right-click it, and then select a value in the Set Rotation window, either by using the slider bar or by typing a value in the field. Click anywhere in the map to close the window.

10. To remove a camera, drawing, or device from the map, right click it, and then click Remove From Map.

11. At the lower right of VxToolbox, click Save.

Deleting an Existing Map

1. If you have not already done so, start VxToolbox, and then click the Maps tab.

2. In the left panel, click to select the map to delete.

At the lower right corner of the left panel, click the Delete map icon ( ).

4. In the confirmation dialog box, click Delete.

Managing Permissions for Maps

After you have created maps, use VxToolbox to assign map permissions to different roles.

1. If you have not already done so, start VxToolbox, and then click the Maps tab.

2. Refer to the section titled Managing Users and Roles for instructions to add, edit, and assign roles.

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Using VideoXpert Portal and VideoXpert Storage Portal

Using VideoXpert® Portal

VideoXpert Portal (VxPortal) is a Web interface that enables you and other users to view live and recorded video from your VxPro system without using VxOpsCenter client.

VideoXpert Portal requires:

Supported browsers are the current versions of Google Chrome, Mozilla Firefox, or Microsoft Edge

VxPortal operates as a simplified version of VxOpsCenter.

To view cameras:

–

Double-click or drag a camera into the cell you want to view it in.

–

Select multiple cameras and drag them to a tab to view each of the selected cameras in a separate cell. If you select more cameras than there are cells in the tab, another tab will open to display the additional cameras.

Roll over a cell to engage playback controls.

Hover over the timeline to see a thumbnail of recorded video corresponding to the time.

Change layouts, use filters, create bookmarks, and perform other operations as you would in VxOpsCenter. See the VxOpsCenter section of this document. If you change the layout of the desktop, the layout is saved and will be loaded again the next time you access VxPortal.

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Accessing VxPortal

1. Launch VxPortal by one of the following methods:

Click the VxPortal icon on the desktop.

Open a web browser and go to the IP address of VxPortal (for example: https://[ip address of VxPro]); if you are using Single Sign-ON (SSO), go to the domain name that you used during system configuration.

Caution:

If you are using SSO, you must access VxPortal using the same domain name as

was added in the configuration steps. If you do not, SSOwill not be enabled.

Note:

If the server(s)on which the VideoXpert system is installed are configured for FIPS

mode, VxPortal might not work in Chrome and Firefox browsers. Use Microsoft® Edge.

2. Enter your Username and Password, and then click Log In.

Configuring a Browser to Enable Single Sign-On in VxPortal

SSO is selected and configured in VxToolbox. To use SSO in VxPortal, if you are using Mozilla Firefox or Microsoft Edge as the browser, configure the browser as described in the sections below.

Caution:If you are using SSO, you must access VxPortal using the same domain name as was added in the configuration steps. If you do not, SSOwill not be enabled.

Configuring Mozilla Firefox to Enable Single Sign-On in VxPortal

If you are using Mozilla Firefox to accessVxPortal, and you need to enable Single Sign-On (SSO), configure the browser as follows:

1. Launch Firefox.

2. Type about:config into the Search or Enter Address field, and then press Enter or click the rightarrow at the right of the field.

3. If a warning appears, click I accept the risk!.

4. In the window that lists preference information, type "negotiate" in the search field.

5. Double-click network.negotiate-auth.trusted-uris.

6. In the Enter string value dialog box, enter the Fully Qualified Domain Name (for example:"myVxPro-system.com"), and then clickOK.

7. Close the browser or navigate to another page.

Configuring Microsoft Edge to Enable Single Sign-On in VxPortal

If you are using Microsoft Edge to accessVxPortal, and you need to enable Single Sign-On (SSO), configure the browser as follows:

1. In the Windows Explorer search field, type "Internet Options", and then click to open Internet Options.

2. In the Internet Properties window, click the Security tab, click Local Intranet, and then click

Custom level.

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3. Under User Authentication, click to select the radio button for Automatic logon only in Intranet zone, and then click OK.

4. Click Sites.

5. In the Local intranet dialog box, click to deselect the checkbox for Automatically detect intranet network, click to select the remaining checkboxes, and then click Advanced.

6. In the next Local intranet dialog box, in the Add this website to the zone field, enter the Fully Qualified Domain Name (for example:"my-VxPro-system.com"), and then click Add.

7. Verify that the Fully Qualified Domain Nameis listed in the Websites field, and then click Close.

8. Click OK.

9. Click Apply, and then click OK.

Changing the System Password in VxPortal

For security purposes, you should change the default password for your system. To change it using VxPortal:

1. Click [user name] (for example:admin) in the upper-right of the window to access the pull-down menu.

2. Click Change Password.

3. In the Change Password dialog box, enter the requested information in the fields, and then click

Change Password.

Viewing VideoSources and Bookmarks in VxPortal

VxPortal behaves much like VxOpsCenter in that you can:

Create and configure tabs.

Open video sources in cells and interact with them.

Create, edit, and delete bookmarks, and open them in cells.

View the Event Counter.

Move Mission Control to the right or left panel.

See the VxOpsCenter section of this manual.

When you are viewing a video source or bookmark in VxPortal, you can select a maximum video quality for all cells in the tab.

1. At the upper left corner of the tab, above the cells, click View.

2. Hover over Max Video Quality.

3. Click to select the appropriate option from the drop-down menu.

Note:

If you select

Highest Available Quality

, the video quality matches the highest quality of the video source. For example:if your video source supports H264, that is the quality displayed by VxPortal.

4. Click anywhere in VxPortal.

Managing Exports

1. Click [user name] (for example:admin) in the upper-right of the window to access the pull-down

menu.

2. Click Manage Exports.

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3. In the Export Archive window, view the list of exports in the table.

(Optional) Click on any column title (except Action), to sort by the values in that column.

(Optional) Click to expand Filter, and then do one of the following: enter a file name or creator; select From and To start and end dates and times; and/or select a Status to view a subset of all exports. Click Clear All to clear the filter fields.

4. (Optional) To download a record from the Export Archive, click Download in the Action column for the archive row, and then click Open.

(Optional) To edit the export name, click the pencil icon ( ) in the Action column for the archive row; in the Edit Export Name dialog box, type a value in the New Name field, and then click Save.

(Optional) To delete an export, click the trashcan icon ( ) in the Action column for the archive

row; in the confirmation dialog box, click to select or deselect the checkbox to Delete Permanently, and then click Yes.

If you did not select Delete Permanently, the archive is removed from the current list, and is added to the Export Trash Bin.

If you did select Delete Permanently, the archive is deleted, but not added to the Export Trash Bin.

7. If you want to view deleted exports, click the down arrow to the right of Export Archive, and then select View Trash Bin.

To move an export from the Export Trash Bin to the Export Archive window, click the export Restore button.

To delete one item in the Export Trash Bin, click the export Delete button. In the confirmation dialog box, the checkbox for Delete Permanently is already selected. Click Yes.

To delete all items in the Export Trash Bin, click the down arrow to the right of Export Trash Bin, and then click Empty Trash Bin. In the confirmation dialog box, the checkbox for Delete Permanently is already selected. Click Yes.

To return to the Export Archive window, click the down arrow to the right of Export Trash Bin, and then click Close Trash Bin.

8. If you want to delete failed exports, click the down arrow to the right of Export Archive, and then click Delete All Failed Exports. In the confirmation dialog box, click to select or deselect the checkbox for Delete Permanently, and then click Yes.

To exit the window, click the in the upper-right corner of the window or click outside the window.

Configuring the Server

To configure the VideoXpert Server:

1. Click [user name] (for example:admin) in the upper-right of the window to access the pull-down menu.

2. Click Configure Server. This launches VideoXpert Storage Portal.

3. Log in to the server, and see the section titled Configuring Advanced Storage Using VideoXpert

Storage Portal of this manual for instructions on using the interface.

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Viewing Keyboard Shortcuts

To view a list of keyboard shortcuts for VxPortal:

1. Click [user name] (for example:admin) in the upper-right of the window to access the pull-down menu.

2. Click Keyboard Shortcuts.

3. To exit the window, click the X in the upper-right corner of the window, or click outside the window.

Logging Out

To properly exit VxPortal:

1. Click [user name] (for example:admin) in the upper-right of the window to access the pull-down menu.

2. Click Log Out.

Configuring Advanced Storage Using VideoXpert Storage Portal

VideoXpert Storage Portal provides advanced settings and status that can help you fine-tune and monitor your VideoXpert Storage devices.

Accessing the VideoXpert Storage Portal

1. Login to VxPortal.

2. Click [user name] (for example:admin) in the upper-right of the window to access the pull-down menu.

3. Click Configure Server.

4. Enter the Username and Password, and then click Log In. The default Username and Password are both “admin”.

5. If you are prompted to do so, reset the password.

Checking VideoXpert Storage Status

The Status page provides basic status information about your storage/recorder to help you determine whether you are under-utilizing or over-burdening the recorder.

1. In VideoXpert Storage Portal, click the Status tab.

2. View the available information.

Generating and Downloading Storage Logs

Storage logs can provide insight to an anomaly with the recorder or one of the sources recording to it. When requesting support from Pelco, a Pelco technician might request logs from the recorder. To generate and download Storage logs:

1. In VideoXpert Storage Portal, click the Status tab.

2. Click Generate Log Archive.

3. In the Generate Logs dialog box, click Generate.

4. When the log has been successfully generated, click Download Log Archive (to the left of the Generate Log Archive button).

5. Save the zip file to an appropriate location.

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Configuring the Server in VideoXpertStoragePortal

Use the Configure page to change the transmission method and retention period for the recorder.

1. In VideoXpert Storage Portal, click the Configure tab.

2. Enter an appropriate number of days in the Maximum Retention Period field.

3. In the Transmission Method field, click to select the radio button for Multicast or Unicast.

4. Click Save.

Managing Database Backups

You can backup your storage database and restore the backups. You can also recover recording that were written to disk, even if the database was lost:

1. In VideoXpert Storage Portal, click the Database tab.

2. (Optional)To restore the database from an existing backup, in the Database Backups panel:

a. Identify the backup to restore, and then click Restore to the right of the backup.

b. Click Restore in the Backup from [backup name] dialog box.

c. If you are prompted to do so, log out and then log in again.

The Recovering recordings massage is displayed to the right of the Recover Recordings button, and then the Recovery successful message is displayed. Depending on the amount of video being recovered, this process can take up to a few hours.

3. (Optional)To create a new backup:

a. In the DatabaseTools panel, click Create Database Backup.

b. In the confirmation dialog box, click Backup.

When the backup has been created, the Completed Database Backup message is displayed to the right of the Create Database Backup button.

4. (Optional)To recover video recordings:

a. In the DatabaseTools panel, click Recover Recordings.

b. In the Recover Recordings dialog box, select the Recover from Volume from the drop-down

menu, specify a Date/Time Range to Recover in the Start and End fields, and then click Recover. When the recovery is complete, the Recovery successful message is displayed. Depending on the amount of video being recovered, this process can take up to a few hours.

Using Volume Groups and Volumes

You can organize your device video storage by creating and managing Volumes and Volume Groups.

A volume is a logical directory in which you want to store video.

A volume group is a group of volumes to which cameras are assigned and distributed. You can use volume groups to:

–

Separate types of storage (like internal vs. external)

–

Set different retention parameters for different sets of drives.

–

Write video to more than one volume. When all volumes are full, the system will overwrite volume containing the oldest stored video.

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The system ships with a volume group called Default Volume Group. You can rename or delete this volume group.

An archive volume group is a volume group to which the recorder will move the oldest video from the other volume groups, instead of deleting the oldest video. See the section titled Using External

NAS Storage (Archive Volume Group) for more information about the archive volume group.

Using External NAS Storage (Archive Volume Group)

By connecting an external volume (network storage/NAS), you can extend your retention time for VideoXpert Storage recorder. When your VideoXpert Storage recorder achieves its maximum capacity and would normally begin to delete the oldest video, it will send video to the NAS instead. Video will still adhere to retention parameters, even when moved to external storage. The experience in accessing video is the same, whether a recording is served from a the VideoXpert Storage recorder or an external server.

Note: VideoXpert supports SMB1 NAS servers when using anonymous access. For systems that require a username/password for NAS access, you must use SMB2 or higher.

The external storage server must reside on the VideoXpert network. You can select whether to require login credentials. If the server requires and is provided login credentials, NAS Authentication is enabled.

As video transfers from a VideoXpert Storage recorder to an external storage server, bandwidth of your incoming cameras is equal to the bandwidth out to external storage. When using external storage, you should plan storage distribution to ensure bandwidth availability for incoming cameras, storage overflow, and user impact in viewing recorded video.

Note: While each VideoXpert Storage recorder can only have a single archive group, multiple VideoXpert Storage recorder can use the same NAS server. In this case, each VideoXpert Storage recorder must point to a different path/folder on the NAS server; pointing multiple VideoXpert Storage recorder to the same archive group network path will cause video to expire earlier than expected and without warning. You can individually select whether each path uses NAS Authentication.

Creating a New Volume Group

1. In VideoXpert Storage Portal, click the Volumes tab.

At the bottom-right of the Volume Groups panel, click the plus sign icon ( ).

3. In the Create New Volume Group dialog box:

a. Enter a value in the Name field.

b. Click to select or deselect the checkbox for Designate this Volume Group as the Archive

Volume Group.

c. Click OK.

4. If you selected this volume group to be the archive volume group, and there is already a designated archive volume group, the Attention dialog box will inform you of this, and instruct you to remove the current archive volume group. To proceed:

a. Click OK

Identify the current archive volume group by the Archive Volume Group icon ( ) to the left of the volume group name.

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Select the volume group that is the current archive volume group, click the pencil icon ( ), deselect the checkbox, and then click Save.

d. Add the new volume group, and select the checkbox to set it as the Archive Volume Group.

e. Click Save.

Editing a Volume Group

1. In VideoXpert Storage Portal, click the Volumes tab.

2. Click to select the volume group to edit.

At the bottom-right of the Volume Groups panel, click the pencil icon ( ).

4. In the Edit Volume Group dialog box:

a. (Optional) Enter a value in the Name field.

b. (Optional)Click to select or deselect the checkbox for Designate this Volume Group as the

Archive Volume Group.

c. Click Save.

5. If you selected this volume group to be the archive volume group, and there is already a designated archive volume group, the Attention dialog box will inform you of this, and instruct you to remove the current archive volume group. To proceed:

a. Click OK

Identify the current archive volume group by the Archive Volume Group icon ( ) to the left of the volume group name.

Select the volume group that is the current archive volume group, click the pencil icon ( ), deselect the checkbox, and then click Save.

d. Add the new volume group, and select the checkbox to set it as the Archive Volume Group.

e. Click Save.

Deleting a Volume Group

1. In VideoXpert Storage Portal, click the Volumes tab.

2. Click to select the volume group to be deleted.

At the bottom-right of the Volume Groups panel, click the trashcan icon ( ). The trashcan icon turns red when you hover over it.

4. In the Delete Volume Group dialog box, click OK.

5. If you deleted the archive volume group, edit another volume group and select the checkbox to set it as the Archive Volume Group.

Note

:If there is no designated archive volume group, the system will not archive video.

Creating a New Volume

1. In VideoXpert Storage Portal, click the Volumes tab.

2. In the Volume Groups panel, click to select a Volume Group to which the new Volume will be assigned.

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At the bottom-right of the Volumes (center) panel, click the plus sign icon ( ).

4. In the Create New Volume Group dialog box:

a. Enter a value in the Path field.

b. Click to select or deselect the checkbox for Requires credentials. If you select this checkbox,

enter values in the Username, Password, and Domain fields.

c. Enter a value in the Buffer Size field.

d. Click to select or deselect the checkbox for Reserve bandwidth for this volume.

e. Click OK.

Editing a Volume

1. In VideoXpert Storage Portal, click the Volumes tab.

2. In the Volume Groups (left) panel, click to select the volume group that contains the volume you will edit.

3. In the Volumes (center) panel, click to select the volume to edit.

At the bottom-right of the Volumes panel, click the pencil icon ( ).

5. In the Edit Volume Path dialog box:

a. (Optional) Type a new string in the Path field.

b. (Optional) Click to select or deselect the checkbox for Requires credentials.If you select this

checkbox, enter values in the Username, Password, and Domain fields.

c. (Optional) Enter a value in the Buffer Size field.

d. Click to select or deselect the checkbox for Reserve bandwidth for this volume.

6. Click Save.

Deleting a Volume

1. In VideoXpert Storage Portal, click the Volumes tab.

2. In the Volumes (center)panel, click to select the volume to be deleted.

At the bottom-right of the Volumes panel, click the trashcan icon ( ). The trashcan icon turns red when you hover over it.

4. In the Delete Volume dialog box, click OK.

Associating Devices With a Volume

If you have more than one non-archive volume group, you can associated devices (cameras) with specific volume groups.This enables you to control data streams between the system and the volume groups.

1. In VideoXpert Storage Portal, click the Volumes tab.

2. In the Volume Groups (left) panel, click to select the volume group with which you will associate devices.

In the Associated Devices (right) panel, click the pencil icon ( ).

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4. In the Edit Devices in Volume Group “[group name]” dialog box:

a. Click to select or deselect the checkboxes for the devices to associate with the volume

group, or click the checkbox to the left of Name to select or deselect all devices. Selected devices are shown immediately in the Associated Devices (left)panel.

b. Click Save.

5. (Optional) Use the filter to show a subset of the devices in a volume group:

a. In the Volume Groups (left) panel, click to select the volume group.

b. In the Associated Devices (right) panel, in the Filter field, type in a value (for example “IP”).

Viewing Storage Assignments

You can check the status of individual streams and whether or not they are recording from the VideoXpert Storage Portal Assignments page.

1. In VideoXpert Storage Portal, click the Assignments tab.

2. In the Recorders (left) panel, click to select a recorder.

3. Scroll through the device list to see the Name, ID, IP address, and Status of each device.

4. Hover over a device name or ID to see the full text.

Changing the Password

If a password expiration policy is in place (for example:your password expires every 90 days), you will see a warning dialog box when your password must be changed.

Note:Password expiration is not used with Single Sign-On (SSO). If your system is configured to use SSO, or if the expiration policy is set to Passwords never expire, then you will never see the warning dialog box.

1. In the warning dialog box, click Change Password.

2. In the Change Password dialog box, enter the current password and new password in the appropriate fields.

3. Click Save.

You can also change your password at any time.

1. In VideoXpert Storage Portal, in the upper-right corner of the window, click Change Password.

2. Enter the current password and new password in the appropriate fields.

3. Click Change Password.

4. In the Success dialog box, click OK.

5. Login to VideoXpert Storage Portal using the new password.

Logging Out

To log out of VideoXpert Storage Portal, in the upper-right corner of the window, click Logout.

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Using VideoXpert OpsCenter

Configuring VideoXpert® OpsCenter

You must configure VideoXpert OpsCenter (VxOpsCenter) before use.

Running the Application for the First Time

When you run the application for the first time, you will create your user account, configure basic VxOpsCenter and video behaviors, and, most importantly, point VxOpsCenter to the VideoXpert System (s) you will use. Some steps in initial setup are optional; you only need to access these options if your workstation and network differ from default settings. The general work flow is as follows:

1. If VxToolbox is open, close it.

Note:

Do not run VxToolbox and VxOpsCenter at the same time. Doing so might cause

memory-related issues.

2. Run VxOpsCenter.

Note:

If you are using single sign-on (SSO)and are accessing the VideoXpert system

through a browser, use the Fully Qualified Domain Name (FQN)instead of the IPaddress.

3. Create your Workstation Configuration account.

This account is local to the workstation and preserves your configuration and your VideoXpert system credentials from other users who might access your workstation.

Your workstation configuration account credentials may be the same as your VideoXpert user credentials, though you may want to use different credentials for your workstation configuration account to maximize security.

4. Configure your workstation, including your monitor layout. See the section titled Setting Up Your

VideoXpert Workstation.

5. Configure System Server Connections. See the section titled Configuring VX System

Connections.

6. Indicate whether or not to allow multi-system access. See the section titled Enabling or Disabling

Multi-System Access (Simultaneous Server Connections).

7. Login to VideoXpert with your standard credentials (not the Workstation Configuration credentials) to begin using VideoXpert.

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Setting Up Your VideoXpert Workstation

VideoXpert Workstation settings determine the basic behavior of the system. These instructions apply to the initial configuration only. You can re-configure the workstation at any time using the instructions in the section titled Reconfiguring Your VideoXpert Workstation.

Note:This screen will look different after initial configuration. If you do not see the red triangles on the Workstation Settings andVXSystem Connections buttons, see the instructions in the section titled Reconfiguring Your VideoXpert Workstation.

1. Enter a Workstation Name. This is the name by which VideoXpert Core will recognize the workstation and the name by which other users will recognize the workstation when sending video, responding to workstation-related events, etc.

2. Enter values in the Username and Password fields under Vx Workstation Account.

3. Under, Workstation Mode, select Normal or Shared Display mode. Shared Display mode provides monitor-wall functionality for one or more monitors. See the section titled Configuring Shared

Display Mode for more information about Shared Display mode.

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4. If you are going to control a monitor remotely, assign a number to the monitor. To do so:

Click the Configure Monitors icon ( ) to the right of Configure Monitors to open the Configure Monitors window for the workstation.

b. Follow the instructions for assigning a number to each monitor to control. For

example:assign a number to any monitor that will be included on a shared display.

5. (Optional) Click the checkbox to select or deselect Enable hardware acceleration. Hardware acceleration is enabled by default and should only be disabled if your workstation uses an unsupported graphics chipset, or if you need to troubleshoot graphics issues that may result from your graphics drivers and chipset.

Note:

Hardware acceleration of H.265 is supported on the Shared Displays VX-A3-SDD

and newer, and Enhanced Decoders VX-A3-DEC and newer.

6. (Optional) Click the checkbox to select or deselect Multi-System Access opens without initial credentials (MSA). In MSAmode, VxOpsCenter will open with no VXSystems connected. Credentials will be required when you connect to a VX system.

7. Click Apply to save your workstation configuration settings.

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8. Click VX System Connections and follow the instructions in the section titled Configuring VX

System Connections.

Reconfiguring Your VideoXpert Workstation

Workstation settings determine the basic behavior of the system. These instructions help you reconfigure the system. If this is the initial setup, see Setting Up Your VideoXpert Workstation.

1. In the VxOpsCenter Login window, from the Connect to System drop-down menu, select None -

Configure Workstation; enter values in the Username and Password fields; and then click Log In.

2. Launch the Workstation Configuration dialog box: In Mission Control, click the User Menu icon ( ), and then select Configure Workstation.

3. (Optional) Enter a new string in the Workstation Name field. This is the name by which VideoXpert Core will recognize the workstation and the name by which other users will recognize the workstation when sending video, responding to workstation-related events, etc.

4. (Optional)Enter new values in the Username and Password fields under Vx Workstation Account.

5. (Optional)Under Workstation Mode, select Normal or Shared Display mode. Shared Display mode provides monitor-wall functionality for one or more monitors. See the section titled

Configuring Shared Display Mode for more information about Shared Display mode.

6. (Optional) click the checkbox to select or deselect Enable hardware acceleration. Hardware acceleration is enabled by default and should only be disabled if your workstation uses an unsupported graphics chipset, or if you need to troubleshoot graphics issues that may result from your graphics drivers and chipset.

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Note:

Hardware acceleration of H.265 is supported on the Shared Displays VX-A3-SDD

and newer, and Enhanced Decoders VX-A3-DEC and newer.

7. (Optional) Click the checkbox to select or deselect Multi-System Access opens without initial credentials (MSA). In MSAmode, VxOpsCenter will open with no VXSystems connected. Credentials will be required when you connect to a VX system.

8. Click Apply.

9. To change the VXSystem Connections, click VX System Connections, and then see the section titled Configuring VX System Connections.

10. When you are done with the reconfiguration, click OK.

Configuring VX System Connections

The list of VX System Connections determines the VideoXpert environments to which your VxOpsCenter can connect. When users log in with their VideoXpert system credentials, VxOpsCenter will connect them to relevant VideoXpert environments. If a server is not in the list of system server connections, users will not be able to connect to it using VxOpsCenter.

Only the Workstation Configuration account can define system server connections. When you add systems using the Workstation Configuration account, and you are working in MSA mode, you can elect to provide credentials. If you add credentials for systems, then your Workstation Configuration account will also immediately connect you with your systems. If you do not provide credentials, then you must manually enter credentials for each system after you log in as the workstation configuration user. If you are using Single Server Access mode (non-MSA mode), you must always provide the credentials when logging in.

When setting up a connection to a server, you can determine streaming performance to the system. By default, system connections use the best possible streaming options, but you may need to disable settings or adjust your connection speed to account for the network between the workstation and the system to which you will connect. See the section titled Understanding System Streaming Performance

Settings.

Working With Systems

Note:The Systems section is only present in Mission Control when you are using multi-system

access (MSA)mode.

The Systems section of Mission Control shows the list of systems you are authorized to access.

1. In Mission Control, click to expand Systems. The Systems panel lists the systems that are available and whether sources, maps, and plugins from the systems are being included in the Content list (selected or deselected checkbox). It also enables you to filter the systems, view the systems list in a standalone window, and edit the systems.

2. To use the System List Filter:

a. Click Filter to expand the filter panel.

b. Type a value in the Filter by field.

c. To clear the filter, do one of the following:

Click the clear filter icon ( ) at the right of the Filter by field.

Click Clear at the upper right of the Systems panel.

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To see more details about each system, click the Open as standalone window icon ( ) to the right of Systems.

Settings in the standalone window are reflected in the System panel.

4. To change the systems for which you are showing content (sources, maps, and plugins) in the Systems panel or standalone window:

a. In the System list, click to select and deselect the checkbox for each system.

b. If the Enter User Credentials for the System dialog box opens, enter values in the Username

and Password fields for the appropriate system, and then click OK.

c. If you see a Time Synchronization Error, acknowledge it by clicking OK.

5. To change the columns displayed in the System List:

a. In the standalone window, if necessary, click to expand Show Columns in the left panel.

b. Click to select and deselect the checkboxes for the columns to include and exclude.

6. In the standalone window, click the up or down arrow in the column heading to sort the systems by in ascending or descending order.

7. To edit the system list:

Click the Edit icon ( ) at the lower right of the Systems panel or standalone window.

b. In the Authenticate for Administrative Access dialog box, enter values in the Username and

Password fields for the appropriate system, and then click Authenticate.

8. To add a system:

Click the Add System Connection icon ( ) at the lower right of the window.

b. Use the Configure System Connection window as described in Adding Servers to

VxOpsCenter

c. Click Save.

9. In the standalone window, to export a System List.

Click the menu icon ( ) at the lower left of the standalone window.

b. Click Export System List.

c. In the Export System List dialog box, enter a value in the System List File Name field.

d. In the To Location field, click Browse, and then browse to the location to which the file will be

saved.

e. Click Export.

10. In the standalone window, to import a System List:

Click the menu icon ( ) at the lower left of the standalone window.

b. Click Import System List.

c. Click Browse, and then select the appropriate file.

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d. Review the information in the Import System List window, and do one of the following:

Click to select the radio button for Replace List.

Click to select the radio button for Merge Lists, and then click to select the checkboxes for each system that you want to replace with the imported information.

e. Click Import.

11. To delete a system from the SystemList:

a. Click to select the system to delete.

Click the trash bin icon ( ) at the lower right corner of the window.

c. In the confirmation dialog box, click OK.

12. At the lower right of the standalone window, click Save.

13.

To close the standalone window, click the close window icon ( ) at the upper left corner of the window.

Enabling or Disabling Multi-System Access (Simultaneous Server Connections)

Multi-system access (MSA)allows you to access multiple VideoXpert systems simultaneously using your VideoXpert system credentials. This can be enabled when you log in; however, you can also enable it during system configuration.

Note: The multi-system access option is available if you have more than one server connection added to VxOpsCenter.

To enable multi-system access:

1. If you have not already done so, access the Configure Workstation window:

a. Log into VxOpsCenter with the Workstation Configuration account.

In Mission Control, click the User Menu icon ( ), and then select Configure Workstation.

2. In the Workstation Configuration window, click VX System Connections.

3. (Optional)To use a shared system list:

a. Click to select the checkbox for Use and manage a shared Systems List.

b. Click Browse, browse to a file to enter in the System List Location field, and then click Open.

c. If required, enter values in the Username andPassword fields.

d. ClickLoad Systems.

4. To add a server (if you are not using a shared system list):

Click the Add System Connection icon ( ) at the lower right of the Workstation Configuration window.

b. (Optional) Enter information about the server in the Notes field. The notes are only available

to the Workstation Configuration account.

c. Provide the IP of the server, or the FQN of the server if you are using single sign-on (SSO), in

the Server Address field, and adjust the HTTPS Port value if different from the default.

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d. (Optional) Adjust System Streaming Performance settings. See the section titled

Understanding System Streaming Performance Settings.

e. (Optional) Click to select or deselect the checkbox for Validate SSL/TLS Certificate.

f. (Optional)If there are custom fields, enter a value in each field.

g. (Optional)To add custom fields (columns) to the System List by which you can sort, in the

Configure System Connections window, below Custom Fields, click Add Another CustomField (Column), enter a value in the Enter a new header name field (for

example:City), enter an appropriate value for the system (for example:Denver) in the field below the new header name, and then click Save. The column and the value are shown in the System List.

h. (Optional) Type values in the Username and Password fields.

i. Click Test Connection to verify that you have provided the correct server address; testing the

connection will require you to provide credentials to the server.

j. Click Save.

5. Click OK.

When multi-system access is enabled, the Systems section is available within VxOpsCenter. You can select or deselect systems to show or hide sources belonging to your various systems.

Adding Servers to VxOpsCenter

1. If you have not already done so, access the Configure Workstation window:

a. Log into VxOpsCenter with the Workstation Configuration account.

In Mission Control, click the User Menu icon ( ), and then select Configure Workstation.

2. In the Workstation Configuration window, click VX System Connections.

3. To import an existing system list:

a. Click to select the checkbox for Use and manage a shared Systems List.

b. Click Browse, browse to a file to enter in the System List Location field, and then click Open.

c. If required, enter values in the Username andPassword fields.

d. ClickLoad Systems.

4. To export the current system list:

a. At the lower left of the Workstation Configuration window, do one of the following, depending

on which icon is present:

If you are not using a shared system list, click the menu icon ( ), and then click Export System List.

If you are using a shared system list, click the exportsystem list icon ( ).

b. In the Export System List dialog box, enter a value in the System List File Name field, click

Browse, browse to the location to which you will save the file, click OK, and then click Save.

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5. To add a server (if you are not using a shared system list):