
VideoXpert® Professional v 3.17
Release Notes
This document describes the features, operational issues, and major fixes for VideoXpert Professional
(VxPro) software. Review each section to determine whether or not you should perform updates.
Note: For technical issues, contact Pelco Product Support at 1-800-289-9100 (USA and Canada)
or +1-559-292-1981 (international).
Installing the system
If you have multiple drives, or have a designated recording directory, you should perform a custom
installation so that you can select your recording directory. Performing a default installation will place
your recording directory on the drive with the largest amount of free space.
Note: If installing on a JBOD unit, you must go to the VxStorage® interface, and add your
individual drives as recording volumes. If the drives have been added so that each is its own
volume group, you must also assign cameras to the individual drives (as if they were separate
recorders).
Upcoming Changes
Notice: This system is running Windows Server 2012. Mainstream support through Microsoft for
this operating system ended October 2018. Beginning October 2022, Pelco will no longer provide
support for future major software updates on this operating system. To prevent support disruption
and continue to take advantage of future updates, Pelco recommends that you upgrade the
operating system to Windows Server 2016 or newer. For information on upgrade options please
contact Microsoft Corporation.
Updating your system
When updating your VxPro system, use the latest VxPro installer. This will update all of your installed
VxPro components.
Sometimes, .NETupdates are needed for elements used within VideoXpert systems because they run
on Microsoft Operating Systems. Microsoft might require a reboot when .NETupdates are installed.
Caution: Copy installers directly to and run them from your system. Pelco strongly recommends
that you do not attempt to install VideoXpert from an external drive, such as a USB or network
drive.
Caution: In order to upgrade to 3.1 or later, your current system must be VxPro v 2.5.x or later.
You cannot update to VxPro 3.1 or later from VxPro versions earlier than 2.5.
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VideoXpert® Professional v 3.17 Release Notes
VideoXpert® Professional v 3.17 / Released June 23, 2022
Software Versions
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VxPro Bundled Installer v 3.17.0.65
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VxToolbox v 3.17.0.68
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VxOpsCenter and VxPlayer v 3.17.0.45
New Features and Improvements
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Added support for analytic bounding box overlays from Onvif Profile M conformant cameras
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Windows 11 is now supported for VxOpsCenter, VxToolbox and VideoXpert Professional
Major Fixes
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Fixed an issue where some third-party cameras configured for RTSP streaming would not operate
properly with both TCP and UDP dual headers
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Made VideoXpert exports more robust to handle short-duration clip recordings
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Updated the TimeZone database to conform with the most recent regional requirements
Test Information
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VxOpsCenter (Shared Display), VxPlayer, and VxPortal have been tested with:
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Windows 10 Enterprise 2016 LTSB (10.0.14393 Build 14393)
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Windows 10 Pro (10.0.17763 build 17763)
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Windows 10 Version 1809 (OS Build 17763.1282)
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VideoXpert Professional has been tested with:
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Windows 10 Enterprise 2016 LTSB (10.0.14393 Build 14393)
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Windows 10 version 1607 (OS Build 14393.3750) (Eco v2 Series Server)
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Windows 10 version 1607 (OS Build 14393.4750) (Flex v2 Series Server)
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Windows Server 2019 1809 (OS Build 17763.1282) (Power v2 Series Server)
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