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VideoXpert Professional v3.17 Operations Manual
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Pelco VideoXpert Professional v3.17 Operations Manual operations-manual

VideoXpert® Professional v 3.17
Operations Manual
Document number:C6601M-S
Publication date:06/22
VideoXpert® Professional v 3.17 Operations Manual
Table of Contents
Installing VideoXpert® Professional 4
Using VideoXpert Toolbox 5
Using VideoXpert Portal and VideoXpert Storage Portal 76
Using VideoXpert® Portal 76 Configuring Advanced Storage Using VideoXpert Storage Portal 80
Using VideoXpert OpsCenter 86
Configuring VideoXpert® OpsCenter 86 Logging In 101 Changing Your Workstation Account Password 103 Using the VxOpsCenter Interface 104 Using Tabs and Workspaces 113 Viewing a Monitor Wall 119 Working with Maps 120 Sending Views to Workstations or Shared Displays 122 Watching Video 124 Using Investigation Mode 146 Using the Export Archive 151 Working with Plugins 154 Responding to Events 168 Logging Out 170 Closing the Application 171
Appendix A:Working With Permissions 172
Understanding Permission Resource Restrictions 172
Using Supervision and Reports Permissions 172
Using Device Management Permissions 173
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Using User Management Permissions 173
Using Event Management Permissions 174
Using System Management Permissions 174
Using Surveillance Permissions 175
Using Investigation Permissions 175
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Installing VideoXpert® Professional

Caution:Your system must meet the minimum requirements before you can install the VideoXpert
Professional (VxPro) application.
To install VxPro:
1. Run the VideoXpertProfessional exe installer.
2. Read and accept the terms of the End User License Agreement.
3. Click Begin Installation.
4. Follow the instructions in the Installation Wizard to complete the installation.
5. Do one of the following:
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(Optional) To configure VxPro, to the right of Open VxToolbox?, click Open. See the section titled Configuring VideoXpert System Settings for instructions.
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To end the installation now and configure VxPro later, click Close.
If you are reinstalling VideoXpert Professional, uninstall the previous version:
1. Run the VideoXpertProfessional exe installer.
2. Click to select and deselect the checkboxes under Uninstall Applications.
3. Click Uninstall.
4. When prompted, click Close.
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Using VideoXpert Toolbox

Performing Initial VideoXpert Server Configuration Using VxToolbox

VideoXpert Professional comes with a time-limited trial license. During this trial, you have access to all VideoXpert features, and you can ignore the Licensing tab within VideoXpert.
To use VideoXpert beyond the trial, you must apply a license to the server. Licensing requires either an Internet connection on the VideoXpert server itself, or access to a separate computer with Internet access.
1. After installing VideoXpert, click Configure or run VxToolbox for the first time on your VideoXpert (VX)System.
2. For VideoXpert Professional systems, in the VideoXpert Basic System Setup dialog box, type values in the Company Name and Name Your System fields, and then click Save.
3. Perform the steps in the section titled Configuring General Settings for VideoXpert Professional
Systems.
4. Perform the steps in the section titled Adding a VXSystem.
5. To set the VxToolbox password:
a.
Click the menu icon ( ), and then click Set VxToolbox Password.
b. Type a value in the Password and Reset Password fields.
c. Click Save.
6. To set the VxToolbox password and login requirements:
a. Set the password for the admin user on your system.
Note:
The default user name is
admin
. You must set a new password.
b. (Optional) Click to select the checkbox to ensure that the system checks the SSL/TLS
Certificate when connecting to the server.
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Enable this feature if your organization uses signed HTTPS certificates and the certificate has already been loaded using VxToolBox.
c. Click Add.
d. In the VxToolbox Password Confirmation Window, click Set Password (recommended) or
No Thanks.
e. If you clicked Set Password, in the Set VxToolbox Password dialog box, enter a password
in the Password and Retype Password fields, and then click Save.
f. In the Configure VxToolbox dialog box, click OK.
g. If you enabled SSL/TLS Certificate checking, you might be required to interact with more
dialog boxes. If so, follow the prompts.
h. In the Configuration Required dialog box, enter a Company Name. This is the name by which
the Pelco licensing portal will recognize your VX server. The name cannot be changed later.
i. Click Save & Continue.
The VxToolbox application opens.
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Logging Out

1.
Click the menu icon ( ), and then click Exit.
2. In the Exit confirmation dialog box, click Exit.
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Changing the VxToolbox Password

When starting VxToolbox, the application requests credentials. These credentials are local to the workstation and your VxToolbox installation; they do not log you in to any system or camera. Rather, your VxToolbox credentials protect your settings and the credentials for the individual cameras and systems you want to access from other users on the same workstation.
After logging in to VxToolbox, you can add systems with independent credentials, and pass credentials to cameras requiring them (closed authentication or third-party cameras).
Because your local VxToolbox environment may connect you to multiple systems and cameras, it is recommended that you protect your credentials and log out when you have finished using the application.
To change your VxToolbox password:
1.
Click the menu icon ( ), and then select Change VxToolbox Password.
2. In the Account Settings dialog box, enter a new password in the New Password and Confirm New
Password fields, and then click Save Changes.
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Licensing Your System

VideoXpert is licensed for the system, for upgrades, and by channel—the video streams you view and record. It comes with one (1) license to start. A Lite license (VideoXpert Professional only) has four (4) channels. The demo license provides unlimited channels that are active for a period of 60 days. These are active only the first time you install the software, or if the software was pre-installed, the first time you start up the system. In order for the system to function beyond the evaluation period, add the appropriate quantity of licenses to the system.
You can license the system automatically or manually.
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Manual licensing allows you to license a system that does not have an Internet connection. See the section titled Manually Activating Licenses
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Automatic licensing requires your VideoXpert system to be connected to the Internet and have access to the Pelco licensing server. See the section titled Automatically Activating Licenses.
Note:If one or more licenses associated with the VideoXpert system are nearing or past the expiration date and require renewal, their status is indicated on the Licensing page. See section titled Viewing the License Summary.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-292­1981 (international).
Viewing the License Summary
Entitlements are associated with licenses. A license might be a consolidation of several entitlements. To view licenses:
1. Open VxToolbox and click the Licensing tab.
2. In the License Summary table (bottom panel), view the list of licenses. For each license:
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The license Name is listed. Unactivated Entitlements are listed as one license with the name Pending. The names in the License Summary table correspond to the names in the Entitlements table.
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The Total column lists how many licenses and channels (sources) are included.
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The In Use column identifies how many of the licenses and channels are in use.
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The Remaining column identifies how many of the licenses and channels are not currently in use.
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The Expiration Date column identifies when the licenses will expire.
3. Click on a license in the License Summary table. In the [Name] Transaction History (bottom right)panel, one of these is displayed:
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This license does not track transaction history
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License information including:
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Current Projected Expiration information.
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The Date of each transaction.
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Each Action taken (for example:commissioning, adding, and decommissioning channels) as part of the transaction.
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The Balance of licenses remaining in channel-years as a result of the transaction.
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The date of the Projected Expiration at the time of the transaction.
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If one or more licenses are nearing expiration, warning icons appear in the Licensing Summary area of the Licensing page:
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In the left panel of the License Summary area, to the left of the license Name
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When the license is selected, in the top of the Transaction History (right) panel of the License Summary area
Hover over any of these warning icons to display relevant information.
Click Details, if present, to display License Extension Details for [license name]:
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View the current SUPexpiration information, the number of channels on the VXSystem, and information about extending the SUP.
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If the SUP is expiring soon, instruct the system to use existing information to build an estimated price quote. If the necessary system variables cannot be retrieved, a default message is displayed instead of a quote.
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Click OKto close the dialog box.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292­1981 (international).
Adding and Renewing Licenses
When you see the warnings in the License Summary area of the Licensing page that one or more licenses are expiring or have expired, purchase a Software Update Plan (SUP).
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SUPs are purchased in units of "channel-years".
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One channel-year represents the use of one (1)licensed channel for one (1) year.
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Channel-years are usually purchased in such a way as to allow each channel on the system to be licensed for a period of several years. For example:a system with 40 channels will need to purchase 80 channel-years to extend the SUP by two (2) years.
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Integration licenses are combined to provide the longest time before expiration. For example: where appropriate, two one-year integration licenses will be recognized as a single license that expires in two (2) years.
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Adding channels to or removing channels from the system adjusts the expiration date of the licenses to reflect how long it will take the connected channels to use the remaining channel­years.
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If your licenses expired before you renew them, part of your SUP is used to backfill the period of time when the previous SUP/licenses had lapsed.
When licenses expire, all associated features are disabled until new licenses are installed or until the existing licenses are renewed. If the SUPhas expired, you cannot upgrade the system until the SUP is purchased or renewed.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292­1981 (international).
Manually Activating Licenses
For manual licensing, you must have your activation ID and a separate computer with access to the licensing server at http://licensing.pelco.com. During the manual licensing process, you will need to transfer your Licensing Request File to a computer with Internet access during the activation process. If you received multiple activation IDs for VideoXpert products, you must complete the process below for each individual activation ID.
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As a part of this process, you will download an Entitlement Request File and a Entitlement File; both files are specific to the product for which they were requested. It is recommended that you rename both files to reflect the system for which they are intended to prevent confusion during the licensing process.
1. Open VxToolbox and click the Licensing tab.
2.
At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).
3. Enter your activation ID in the Activation ID box.
4. If necessary, click to deselect the checkbox to Automatically activate online.
5. You will be prompted to save an activation request .bin file. Select a folder (optional) type in a file name, and then click Save. An Entitlement Request File (named either what you typed in or the same name as the Activation ID) with a .bin extension is downloaded to your computer.
6. Click Enter.
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The Entitlement Pending status message appears at the top of the Entitlements table.
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An entitlement named Pending will be listed in the table. At the far right of the Pending entitlement row will be two icons: Download a new request (.bin) file ( ) and Remove this
activation ID ( ).
7. On a system connected to the Internet, open a new browser window or tab and go to the Pelco licensing server at http://licensing.pelco.com.
8. Under Login, click to select logging in With User Name, With Entitlement Id, or With Activation Id. You can also register as a New User.
9. Enter your credentials, and then click Login to access the Pelco licensing server.
10. Click the Manage Devices tab, and then click Generate License. Upload the request bin file to
the licensing web site. The Entitlement File, named response.bin, will be downloaded to your computer.
11. Click the Licensing tab to return to the Licensing page within VxToolbox.
12. Click Choose file under the Entitlements section.
13. Select your Entitlement File (response.bin), and then click Open.
14. Click Import License File.
When the process is complete, VxToolbox will display the installed license(s) in the Entitlements table.
Automatically Activating Licenses
If your system has an active Internet connection with access to http://licensing.pelco.com, you can automatically activate licenses for your system.
1. Open VxToolbox and click the Licensing tab.
2.
At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).
3. Enter your activation ID in the Activation ID box.
4. If necessary, click to select the checkbox to Automatically activate online.
5. Click Enter. The system logs in to the Pelco licensing server and performs several tasks. Do not navigate away from this page until you see the Add License dialog box.
6. Click OK.
VxToolbox will display the installed license(s) in the Entitlements table.
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Installing Entitlements After Restoring Your System
Pelco highly recommends that you back up your system and save the response file used to apply your initial entitlement.
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If restoring your system after uninstalling VideoXpert, you can re-apply your initial entitlement or license.
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If you re-image your system, you cannot apply your previous entitlement. If you have re-imaged your system, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559­292-1981 (international) for assistance.
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Managing the System

VxToolbox provides a single interface from which to manage and configure both cameras and your VideoXpert Systems. From VxToolbox, you can manage any system that you can access by IP address or hostname.
Selecting a system (by name) from the VX System menu allows you to configure that system; the settings you see are relevant to the system, and any discovery operations you perform are issued directly from that system.
Use the VX System menu to switch between various VideoXpert systems.
Adding a VXSystem
VxToolbox allows you to administer systems remotely. To add a system to VxToolbox, you must have network access to the system and your user account must be assigned the administrative role.
1. Access the Add a new VX System dialog box by one of these methods:
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If the Add a new VXSystem dialog box opens automatically, and the VxToolbox PasswordConfirmation Window also opens automatically, click Set Password, enter the
new password in the fields, and then click Save.
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Click the menu icon ( ) at the upper right corner of the window, click Manage VX System
Connections, and then click the Add a new VX System icon ( ).
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At the upper left corner of the window, use the VX System drop-down menu to select Add a VX system.
2. Enter an IP address in the Server Address field.
3. Enter a value in the Server Port field, or use the default port.
4. Enter the Admin Username and Password for the system you are adding.
5. If an SSL/TLS certificate has been uploaded and configured, click to select the checkbox for Check SSL/TLS Certificate... to validate the certificate.
6. Click Add.
7.
If necessary, click the at the top left of the Manage VX System Connections window to close it.
Editing the System Validation
You can change whether the SSL/TLS certificate is validated when connecting to a system from VxToolbox. Editing a system only affects your settings within your local VxToolbox installation.
1.
Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System Connections.
2. Select the system you want to edit.
3. In the right panel of the Manage Vx System Connections window, view the system connection information.
4.
Click the Edit VX System icon ( ) to edit system settings.
a. Enter the Admin Username.
b. Enter the Password.
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c. Click to select or deselect the checkbox for Check SSL/TLS Certificate...
5. Click Save.
6. If the VxToolbox Password Confirmation dialog box opens:
a. Click to select the checkbox for Do not show this warning again, or leave it deselected.
b. (Optional)Click Set Password, type a password into the Password and Retype Password
fields, and then click Save.
c. (Optional) Click No thanks to keep the existing or no password.
7. In the Update dialog box, click OK.
8.
Click the at the top left of the Manage VX System Connections window to close it.
Removing a System
You can remove a system from VxToolbox. It can be re-added at any time.
1.
Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System Connections.
2. Select the system you want to remove.
3.
Click the Delete icon ( ) to remove the system.
4. In the Delete System dialog box, click OK to confirm the deletion.
5.
Click the at the top left of the Manage VX System Connections window to close it.
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Discovering Devices

When connected to a VideoXpert System, you can use VxToolbox to search the connected system for devices, or you can add devices manually to the VxToolbox list. The device list shows only devices that have been discovered on the network to which the VideoXpert System is connected.
When not connected to a VideoXpert System (None is selected), you can use VxToolbox to search for devices that are accessible on the same network as the computer that is running VxToolbox; the device list shows only locally discovered devices.
Through VxToolbox, you can manage device settings for all the devices on the network, without having to use individual device interfaces.
VxToolbox can discover Pelco cameras or third-party cameras supporting ONVIF.
Note:To support a third-party fisheye camera that is not already recognized by VideoXpert, contact Pelco Customer Support.
Finding Devices (Quick Discovery)
Use Quick Discovery to discover and initialize devices.
To use Quick Discovery, click Devices, and then do one of the following:
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Click the Quick Discovery icon ( ) to perform a quick search for devices.
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Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then click Quick Discovery.
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Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then click Advanced Discovery. In the Discover Network Devices dialog box, in the Discovery Method
field, select Quick Discovery from the drop-down menu. Click to select or deselect the checkboxes for SSDP and WS-Discovery, and then click Discover.
If you are connected to a VideoXpert System (the VXSystem field is not set to None), the device discovery banner opens at the top of the window:
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Itindicates the number of Devices Discovered, Devices Initialized, and devices that the system Could Not Initialize.
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As device discovery and initialization is occurring, progress spinners are displayed to the left of the Devices Discovered and Devices Initialized field names.
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Hover over the Batch started icon ( ) at the far left of the banner to see the date and time the device discovery was started.
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To filter by Devices Discovered, Devices Initialized, and devices that the system Could Not Initialize, click the filter icon ( ) to the right of the field name. To clear the filter, click the clear filter
icon ( ) to the right of the field name.
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To hide the banner, do one of the following:
–
At the far right of the banner, click the close icon ( ).
–
In the left panel under Filter by Status, click to deselect the checkbox for Show Discovery Results.
–
Click on another tab, and then click on the Devices tab again. The checkbox for Show Discovery Results is deselected, therefore the banner is hidden.
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To restore the banner (unhide), in the left panel under Filter by Status, click to select the checkbox for Show Discovery Results.
Finding Devices (Advanced Discovery)
Using Advanced Discovery, you can search for devices by protocol type or you can add individual devices by IP address. You can also add devices that do not support ONVIF or Pelco discovery methods using the IP address.
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon.
2. Click Advanced Discovery.
3. To discover devices by IP address or hostname:
a. From the Discovery Method drop-down menu, select Discover by IP or Hostname.
b. Enter a value in the Host field.
c. (Optional) Enter a value in the HTTPPort field.
d. (Optional) Enter values in the Username and Password fields.
e. (Optional)Click to select a value from the Driver drop-down menu.
f. (Optional) Click Add Another, and enter values in the fields.
4. To discover devices by IPrange:
a. From the Discovery Method drop-down menu, select Discover by IP Range.
b. Enter start and end values in the IPRange fields.
c. (Optional) Enter a value in the HTTPPort field.
d. (Optional) Enter values in the Username and Password fields.
e. (Optional)Click to select a value from the Driver drop-down menu.
f. Click Discover.
5. To use Quick Discovery, but specify using either SSDP (Simple Service Discovery Protocol) or WS-Discovery (Web Services Dynamic Discovery):
a. From the Discovery Method drop-down menu, select Quick Discovery.
b. Click to select or deselect the checkbox for SSDP.
c. Click to select or deselect the checkbox for WS-Discovery.
6. Click Discover.
Note:This feature adds devices to the system, but it does not commission them. To commission the devices, see the section titled Commissioning Devices that were Discovered Previously.
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Adding an RTSP Device
To add a device that uses RTSP:
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon.
2. Click Add RTSP Device.
3. Type a value in the Device Name field.
4. (Optional) Click to select the checkbox for Set Credentials, and then enter values in the Username and Password fields.
5. Enter a value in the URI field.
6. (Optional) Click Add Another URI to this Device, and then enter a value in the URI field.
7. When you have added all URIs, click Create.
Note:VideoXpert supports both UDP and TCP streaming from RTSP devices, and will automatically choose the streaming protocol based on the devices configuration.
Recognizing Device Credentials
Some devices require credentials for you to access their video or change their settings. The
Authentication Status column provides the status of each device.
Table 1: Icons in the Authentication Status column
Icon Description
Device requires authentication.
Device does not require authentication.
VxToolbox has authenticated to this device.
The user must be created on the camera before accessing the camera.
Adding Credentials for Devices that Require Authentication
To add credentials to a device:
1. Click Devices.
2. Click to select the device requiring credentials.
3. Enter credentials in the appropriate fields.
4. If necessary, click to select a Driver from the drop-down menu.
5. Click Submit.
Creating a Default User on Cameras ThatHave No User
For security purposes, cameras require a user to be created on the camera before the VideoXpert system can access the camera.
1. Add a camera using Quick Discovery or Advanced Discovery. See Finding Devices (Quick
Discovery) or Finding Devices (Advanced Discovery).
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2. In the main panel of the Devices page, locate any cameras on the VideoXpert System that have a warning icon ( ) to the left of the camera Name and the locked camera icon ( ) in the
Authentication Status column.
3. If necessary, refer to the camera instructions and add the user to the camera.
4. Select the camera for which a user must be created.
5. Enter credentials in the appropriate fields, and then click Submit.
6. Add and commission the camera. See Commissioning Devices.
Resetting the Password on a Storage Device
You must reset a password on a storage device before you can use it.
1. Add a storage device using Quick Discovery or Advanced Discovery. See Finding Devices (Quick
Discovery) or Finding Devices (Advanced Discovery).
2.
In the list of devices, find a storage device with alocked server icon ( ) to the left of the device
name and a warning icon ( ) in the Authentication Status column, and then click to select the device.
3. In the right panel, enter the credentials to reset the password, and then click Reset Password. A password must be at least eight characters long.
You can now add and commission the storage device. See Commissioning Devices.
Configuring a Camera for Analytics
When you discover a camera that supports advanced analytics, you must commission the device before you can use advanced analytics.
Use the appropriate tool to configure each camera, as described in the section titled Using VxToolbox to
Configure the Camera for the Pelco Advanced Analytics Suite or the section titled Using the MSI Camera Configuration Tool (CCT)to Configure the Camera for the Pelco Smart Analytics Suite.
Note:For cameras with firmware version 3.7 and later, no analytics license is required to use the Pelco Advanced Analytics Suite. If a camera is running firmware earlier than version 3.7, upgrade to camera firmware 3.7 or later.
Using VxToolbox to Configure the Camera for the Pelco Advanced Analytics Suite
As a prerequisite to this procedure, ensure that you have commissioned the device. See the section titled
Commissioning Devices.
To configure a camera:
1. Click the Devices tab.
2.
Click the Edit icon ( ) to the right of ADVANCEDANALYTICS in the right panel to open the Configure Advanced Analytics for [device name] dialog box.
3. (Optional)For a PTZcamera, in the left panel, click to select a PTZpreset from the drop-down menu.
4. (Optional) Set a Confidence Threshold, by either using the slider bar, or typing a value in the % field. A confidence threshold filters out object detections that have a confidence percentage lower than the threshold value. This is useful for filtering out detections that are not people or vehicles, or to
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help better detect objects at further distances. To filter objects out you can increase the threshold. To increase the distance of detections you can decrease the threshold.
5. To create a New analytic rule, in the Configure Advanced Analytics for [device name] dialog box, in the Analytic Rules (left) panel, click the add icon ( ), and then select the type of zone or
counter to add.
Note
:If you are configuring a Counterflow zone, see the section titled
Counterflow zones (VxToolbox-only)
.
Understanding
6. To configure a Person in Zone or a Vehicle In Zone area, in the center panel:
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To reshape, expand, and/or move the zone (polygon with a blue or orange border—blue for person, and orange for vehicle), click and drag it or its points.
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To create a new point on the box, place the cursor on the box where the new point will be added, click the left mouse button, and then drag the point to the appropriate location.
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To delete a point on the box, click the right mouse button on the point, and then click Delete Point.
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If there is a detection issue (for example:the analytics do not detect a person in the zone), change the size, shape, and position of the zone until detection is working as expected.
7. To configure a Person Counterflow or a Vehicle Counterflow area, in the center panel:
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To reshape, expand, and/or move the zone (polygon with a blue or orange border—blue for person, and orange for vehicle), click and drag it or its points.
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To create a new point on the box, place the cursor on the box where the new point will be added, click the left mouse button, and then drag the point to the appropriate location.
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To delete a point on the box, click the right mouse button on the point, and then click Delete Point.
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If there is a detection issue (for example:the analytics do not detect a person in the zone), change the size, shape, and position of the zone until detection is working as expected.
8. To configure a Person Counter or a Vehicle Counter, in the center panel:
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Drag the counter line (blue or orange line—blue for person, and orange for vehicle) from the upper left corner of the center panel to the appropriate location.
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To shorten, lengthen, and or/move the line, click and drag it or its end points.
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If there is a detection issue, change the size, angle, and position of the line until detection is working as expected.
9. To name or rename a zone, click to select the zone name in the right panel, and then enter a new string in the Zone Name field in the left panel.
Note
:Do not use quotation marks in the zone name.
10. In the right panel, enable or disable the zone by clicking to select or deselect the checkbox for Zone is Enabled.
11. For counterflow zones, select the Counterflow Angle, either by typing in a number or by selecting it using the slider bar.
12. For counter lines, click to select the appropriate type of line from the Counter Type drop-down menu. This applies only to the line currently selected.
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An Uni-Directional Line counts objects that cross the line in the configured direction. It has one or more white arrows on the line pointing in one direction.
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A Bi-Directional Line maintains two separate counts—one for each direction that an object crosses the line. For example they can be used for a building entrance to differentiate between the number of people entering and exiting a building. It has one or more white arrows pointing in one direction; each is paired with a black arrow on the line pointing to the opposite direction.
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An Omni-Directional Line counts when objects cross the line from any direction that is not parallel to the line. It has one or more white diamonds—two white arrows pointing in opposite directions from the line.
To configure counter lines:
a. (Optional)If you clicked Bi-Directional Line, you can either maintain the Direction Labels as
they are, or type in new labels for each arrow type. This applies only to the line currently selected.
b. Click to select or deselect the checkbox for Generate Event. If you select this option, use the
fields and radio buttons to configure the event.
13. (Optional) In the right panel, click to select the checkbox for Override Default Severity, and then set a new severity value, either by moving the slider bar or typing a number in the field.
14. To save current settings before making more modifications or adding another zone, click ApplyChanges.
15. To edit a zone or counter, click to select the zone or counter in the left panel; and then change any of the setting that are available in the right panel.
16. (Optional) To delete a zone, do one of the following:
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Right-click the zone name in the left panel, click Delete, and then click OK in the Delete Analytic Rules confirmation dialog box.
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Click to select the rule name(s) in the left panel, click the Delete selected analytic rules icon ( ), and then click OKin the Delete Analytic Rules confirmation dialog box.
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Right-click the zone border or the counter line, click Delete Analytic Rule, and then click OK in the Delete Analytic Rules confirmation dialog box.
17. Click Save &Close.
You can disconnect from a VXSystem and still configure the zones.
Using the MSI Camera Configuration Tool (CCT)to Configure the Camera for the Pelco Smart Analytics Suite
To configure a camera:
1. Download CCTfrom https://www.pelco.com/camera-configuration-tool, and then install it.
2. Launch CCT.
3. Use CCTto discover analytic cameras (for example:the Pelco Fisheye camera) on your network.
4. Click the Analytics tab in CCT, and configure the analytics on the camera. See the Configuring Analytics section of the current version of the Camera Configuration Tool User Guide.
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5. Add and configure new analtyic events. See the Adding Video Analytics Events section of the current version of the Camera Configuration Tool User Guide.
Follow these guidelines when configuring a camera and analytic events:
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New events in VideoXpert will automatically correspond to the friendly names in CCT.
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Some existing VideoXpert events have new default friendly names that are consistent with CCTevent friendly names.
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"No Object in Zone"is changed to "Object Not Present In Area".
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"Object Count Limit Exceeded"is changed to "Objects Crossing Beam".
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"Objects In Zone"is changed to "Objects In Area".
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"Counterflow"is changed to "Direction Violated".
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Some VideoXpert events have been deprecated.
–
Instead of "Loitering", use "Object Loitering".
–
Instead of "No Loitering", use "No Object Loitering".
After the events have been configured, the event description field in the VxToolbox Event page will list information about the renamed or deprecated events and situations.
Understanding Counterflow zones (VxToolbox-only)
Counterflow alarms are triggered when the angle between an object’s trajectory and the wrong direction is greater-than 110 degrees.
In Figure 1: Counterflow at 90 degrees, the Counterflow arrow is pointing at 90 degrees. Alarms trigger when the angle is between 20 and 160 degrees.
Figure 1: Counterflow at 90 degrees
In Figure 2: Counterflow at 135 degrees,the Counterflow arrow pointing at 135 degrees. Alarms trigger when the angle is between 155 and 245 degrees.
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Figure 2: Counterflow at 135 degrees
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Managing Devices on a System

VxToolbox enables you to add a device or change device settings.
You must commission a device to view its video or to use its video or resources within VideoXpert. VideoXpert typically commissions devices automatically when you add them to the system. In many cases, commissioning a device requires a license; the type of license required depends on the type of device you are commissioning.
Add or commission operations are available from the Devices tab for the selected system. Commissioning information is shown in the Added/Commissioned ( ) column; you can expose this
column by selecting Commissioning Status from Show Data Columns in the filtering panel.
Table 2: Icons in the Commissioning Status column
Icon Status
Not commissioned
Commissioned
Commissioning Devices
VxToolbox will only provide commissioning options applicable to the camera(s) you have selected. Commission operations are relevant to the system you have selected from the VX System menu.
1. In the center panel of the Devices tab, select the devices to commission.
2. Perform one of the following steps:
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Right-click the device, and then select Commission.
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Click to select the device, and then click the Commission and Assign Cameras to a Recorder icon ( ) at the lower right of the center panel.
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Click to select the device, click the Commission and Assignment Options icon ( ), and then click Commission.
3. If the Authentication Notice dialog box opens, follow the instructions in the dialog box.
4. If the Recorder Assignment dialog box opens, select a recorder from the drop-down menu, and then click Add.
The icon for the device changes from Not commissioned ( ) to Commissioned ( ).
Commissioning Devices that were Discovered Previously
VxToolbox will only provide commissioning options applicable to the camera(s) you have selected, and which were already discovered. Commission operations are relevant to the system you have selected from the VX System menu.
1. In the center panel of the Devices tab, select the devices to commission.
2. Perform one of the following steps:
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Right-click the devices, and then select Commission.
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Click the Commission and Assignment options icon ( ), and then click Commission.
The icons for the devices change from Not commissioned ( ) to Commissioned ( ).
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Decommissioning Devices
VxToolbox can decommission the camera(s) you have selected, on system you have selected from the VX System menu.
1. In the center panel of the Devices tab, select the devices you want to decommission.
2. Perform one of the following steps:
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Right-click the devices, and then select Decommission.
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Right-click the devices, click the Commission and Assignment Options icon ( ), and then click Decommission.
The icons for the devices change from Commissioned ( ) to Not commissioned ( ).
Replacing a Camera
If you are upgrading from an existing camera to a new one, or replacing a broken camera, VxToolbox enables you to select the existing and new cameras, and make the replacement. Replacing a camera allows you to transfer preconfigured settings (including camera name, tags, and recording schedules) from one camera to another.
1. If you have not already done so, ensure that the existing camera is offline (for example:turn off the camera).
2. If you have not already done so, discover and commission the replacement camera. See the chapter titled Discovering Devices.
3. Click the Devices tab.
4. In the center panel of the Devices tab, select the camera that you will replace.
5. Right-click the camera, and then click Replace Camera.
6. In the Select Replacement Camera for dialog box, (optional) use the search field to help you locate the replacement camera, click to select the replacement camera, and then click Replace.
7. Read the information in the Replace Camera confirmation dialog box, and then click OK.
Removing Devices
After a device is discovered, it will persist in the system’s device registry until it is removed, even if the device no longer exists on the network.
Removing a device will prevent you from retrieving any associated recordings through VideoXpert Storage. To preserve access to recordings on VideoXpert Storage devices, decommission the devices until video for the device has expired or you are sure you will no longer need to access recordings for the device, then remove the device.
From VxToolbox, you can remove the device(s) you have selected, on the system you selected from the VX System menu.
1. Click the Devices tab.
2. In the center panel of the Devices tab, select the devices you want to remove.
3. Perform one of the following steps:
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Right-click the devices, and then click Remove.
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Right-click the devices, and then click the Remove device(s) from VxToolbox and/or VX System icon ( ) at the bottom right of the center panel.
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Click the devices, click the Commission and Assignment Options icon ( ), and then click Remove.
4. In the Remove Device(s) confirmation dialog box, click OK. The devices are removed from the list. They can be discovered again at any time.
Adding Video Associations
You can associate an audio data source with a video data source on another device.
For example, if you have a microphone on a camera near a cash register, but you want that audio to be associated with a different camera that has a better view of that cash register, you can use Add Video Associations to make this configuration.
1. Click the Devices tab.
2. In the center panel of the Devices page, select the device with audio data source that you want to associate with a different video data source.
3. Right-click the device, and then click Add VideoAssociations.
In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, the All Data Sources panel will list the name of the data sources already associated with the device.
4. (Optional) In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, use the filter to narrow the list of available devices.
5. In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, in the Associated to panel, click to select and deselect the checkboxes to indicate which of the available video data sources to associate with the audio data source.
6. Click Save.
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Viewing Devices, Data Sources, Alarms & Relays, or Access Points

The audio and video sources produced by a device (for example, a camera) are referred to as data sources.
A device can have more than one data source. For example, a multi-channel encoder may have multiple cameras connected to it, each with its own data source; a camera may have a microphone, producing audio and video data sources.
A device can have one or more alarms and relays, depending on the device. For example: an encoder typically has one alarm and one relay per device channel; a camera might have only one alarm and one relay for the device. Alarms are configured and relays are enabled on the Devices page.
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To view all devices on the system, in the View field drop-down menu, at the top of the center panel, select Devices.
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If a device and its data sources are distinguishable, you can see the individual data sources, alarms, and relays. To see the data sources, alarms, and relays that are associated with a specific device:
a. In the View field drop-down menu, select Devices.
b.
Click the expand icon ( ) to the left of the device.
Data sources, alarms (if any), and relays (if enabled), are listed directly below the device.
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To view all data sources on the system, in the View field drop-down menu, at the top of the center panel, select Data sources.
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To toggle the view to show only the devices and not the data sources, alarms, and relays, right click anywhere in the device list, and then click Collapse All.
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To view the list of alarms and relays on the system, in the View field drop-down menu, at the top of the center panel, select Alarms & Relays. You can determine the status of an alarm or relay by the icons in the State column.
Table 3: Icons in the State column
Icon State
Alarm is active
Alarm is inactive
Relay is active
Relay is inactive
You can determine whether an alarm or relay is enabled or disabled by the icons in the Enabled column.
Table 4: Icons in the Enabled column
Icon Enabled
Yes
No
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To view the list of access points on the system, in the View field drop-down menu, at the top of the center panel, select Access Points. If there are no devices with access points, the window will display the message NODEVICESHAVEYETBEENDISCOVERED.
Finding and Filtering Existing Sources
Use filtering options to show the devices and data sources relevant to you within the system or environment you have selected. Filters appear in the left-most panel of the Devices tab and in some other tabs. Click the Devices tab. Then use the filter, as appropriate:
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Enter a value in the filter field to filter by criteria including the device name, ID, model, IP address, serial number, vendor, or software version.
Note
:To search only by camera number, type the pound sign (#) before the camera number. For example:type "#12" (without the quotation marks)to filter the results to cameras with 12 in the camera number.
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Click to expand, and then click to select and deselect checkboxes in, the Filter by Type area.
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Click to expand, and then click to select and deselect checkboxes in, the Filter by Status area.
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Click to expand, and then type in or select a tag in the Filter by Tags field. Tags are set in VxOpsCenter. See the VxOpsCenter section of this manual for more information.
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Click the Clear the current filter settings icon ( ) to clear the filters.
Controlling the Columns Displayed in the Devices Window
1. Click the Devices tab.
2. Include columns in or exclude them from the display by one of the following methods:
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In the left panel, below the filter areas, click to expand the Show Data Columns area, and then click to select and deselect checkboxes in the area.
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Right-click the column header, and then click to select and deselect the column titles in the drop-down menu.
Viewing the License Summary
1. Click the Devices tab.
2. In the left panel, below Show Data Columns, click to expand License Summary. View the system
license information.
Viewing and Configuring Device Information
If you have the proper credentials, from VxToolbox, you can view information for and configure some settings on a device that you have selected, on the system you selected from the VX System menu.
1. Click the Devices tab.
2. In the center panel of the Devices tab, select the device you want to configure. Information specific to the device is presented in the right panel. If the device has been authenticated in VxToolbox, you will see the current view from the device, and status information.
3.
(Optional)Click the Web View icon ( )to the right of the device name to view the device control panel in a web browser, and make changes there.
Note:
You must have permissions for the device in order to make any changes.
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4. If necessary, to authenticate the device, enter correct values in the Username and Password fields, and then click Submit.
Note:
You must provide a valid username and password in order to update the device
configuration using VxToolbox.
5. (Optional) To view and update Device Information in VxToolbox:
a. Click to expand DeviceInformation. All available device information is listed, and might
include:name, hostname, IPaddress, port, MACaddress, vendor, and model. Information varies based on the device type.
b.
If present, click the Edit icon ( ) to the right of Device Information.
If the Edit icon ( ) is not present, you cannot update Device information. Continue to step 6.
c. In the Settings Editor dialog box, enter correct values into the fields. For example:Type
values into the Name, Hostname, IPAddress, and Port fields (if available); and click to select or deselect the checkbox for Apply name to Data Sources.
d. Click Save Changes.
6. (Optional)To create a User, log out, or change your password, if the option is present:
a. Click to expand User.
b. To create a new user, type values in the Username, New Password, and Re-type Password
fields, and then click Save.
c. To change the password, click Change Password, type values in the New Password and
Re-type Password fields, and then click Save.
d. To log out, click Log Out.
7. (Optional)To view and update the VideoConfiguration, if present:
a. Click to expand Video Configuration.
b. Continue clicking to expand the items listed under Video Configuration, and then the primary
stream, secondary stream, tertiary stream or smart compression settings to view. Depending on the device:
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The smart compression information includes:the compression level, and whether each stream has dynamic GOPenabled.
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If there are primary, secondary, and tertiary streams, the stream information might include:device name, encoding, profile, GOP, resolution, maximum bitrate, frame rate, multicast address, and multicast port.
c.
Click the Edit icon ( ) to the right of the smart compression, primary, secondary, or tertiary
stream listing.
d. If you are updating the smart compression settings, in the Settings Editor dialog box:
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Click to select or deselect the checkbox for Smart Compression Enabled.
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Select the appropriate value from the drop-down menu in the Level field.
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Click to select or deselect the Primary Stream Dynamic GOPEnabled checkbox. If you selected this checkbox, enter a value in the Primary Stream Max GOPLength field— either by typing-in a number or selecting one using the up and down arrows.
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Click to select or deselect the Secondary Stream Dynamic GOPEnabled checkbox. If you selected this checkbox, enter a value in the Secondary Stream Max GOPLength field—either by typing-in a number or selecting one using the up and down arrows.
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Click to select or deselect the Tertiary Stream Dynamic GOPEnabled checkbox. If you selected this checkbox, enter a value in the Tertiary Stream Max GOPLength field— either by typing-in a number or selecting one using the up and down arrows
e. If you are updating the primary, secondary, or tertiary stream, in the Settings Editor dialog
box, enter correct values into the fields. For example:Type in or select from the drop-down menus a stream Name, Encoding, Profile, GOP, Resolution, Max Bitrate, Frame Rate, Multicast Address, and Multicast Port.
f. Click Save Changes.
8. (Optional) To view and update basic Analytics (motion detection, etc.), if present:
a. Click to expand Analytics.
b. Continue clicking to expand individual items listed under Analytics.
c.
If there is a setting to edit, click the Edit icon ( ) to the right of the information.
d. In the Edit [analytics name] Settings for [device name] dialog box:
–
Select the appropriate radio buttons. If you chose On Camera, click Edit camera settings in browser, make the appropriate changes, exit the browser window, and then click Done.
–
If you chose On Server, use the slider bar to select a value for Contrast Sensitivity; use the icons under the device image to view information Live, Jump Back 30 Seconds ( ),
Jump to Specific Date/Time ( ), or Jump to Now ( ).
–
If you chose Off, the analytics will be disabled.
–
When you are finished in this dialog box, click Done.
9. (Optional)To view and update the Pelco Advanced Analytics Suite, if present on the camera:
a. In the right panel, click to expand Analytics,and then to the right of
ADVANCEDANALYTICS, click the Edit icon ( ).
b. In the Configure Advanced Analytics for [device name] dialog box, configure the zones. See
the instructions in the section titled Configuring a Camera for Analytics to update the configuration.
10. (Optional)To view and update Alarms, if present:
a. Click to expand Alarms.
b. Continue clicking to expand individual items listed under Alarms. All available alarm
information is listed, and might include:state, name, description, ID, and type. Information varies based on the alarm type.
c.
Click the Edit icon ( ) to the right of the alarm item to update.
d. In the Settings Editor dialog box, enter all appropriate values. For example: type values in the
Name and Description fields, and then select a value from the drop-down menu in the Type field.
e. Click Save Changes.
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