VideoXpert® Professional v 3.13
Operations Manual
Document number:C6601M-O
Publication date:06/21
VideoXpert® Professional v 3.13 Operations Manual
Table of Contents
Installing VideoXpert® Professional 7
Using VideoXpert Toolbox 8
Performing Initial VideoXpert Server Configuration Using VxToolbox 8
Logging Out 11
Changing the VxToolbox Password 12
Licensing Your System 13
Viewing the License Summary 13
Adding and Renewing Licenses 14
Manually Activating Licenses 14
Automatically Activating Licenses 15
Installing Entitlements After Restoring Your System 16
Managing the System 17
Adding a VXSystem 17
Editing the System Validation 17
Removing a System 18
Discovering Devices 19
Finding Devices (Quick Discovery) 19
Finding Devices (Advanced Discovery) 20
Adding an RTSP Device 21
Recognizing Device Credentials 21
Adding Credentials for Devices that Require Authentication 21
Creating a Default User on Cameras ThatHave No User 21
Resetting the Password on a Storage Device 22
Licensing and Configuring a Camera for the Pelco Advanced Analytics Suite 22
Managing Devices on a System 26
Commissioning Devices 26
Commissioning Devices that were Discovered Previously 26
Decommissioning Devices 27
Replacing a Camera 27
Removing Devices 27
Adding Video Associations 28
Viewing Devices, Data Sources, Alarms & Relays, or Access Points 29
Finding and Filtering Existing Sources 30
Controlling the Columns Displayed in the Devices Window 30
Viewing the License Summary 30
Viewing and Configuring Device Information 30
Disabling and Enabling Data Sources 34
Configuring the Rules Engine 35
Managing Rules 35
Managing Triggers 36
Managing Schedules 38
Managing Responses 40
Configuring Recording 44
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Configuring a Recorder 44
Viewing Cameras Assigned to a Recorder 45
Adding a Recording Group to a Recorder 45
Creating a Recording Schedule for a Recording Group 45
Creating a Bump on Alarm Recording Schedule 47
Editing a Recording Group 47
Editing a Recording Schedule 48
Deleting a Recording Group 49
Deleting a Recording Schedule 49
Deleting a Recording Behavior (Trigger) 49
Managing Users and Roles 51
Understanding Internal and Restricted User Accounts 51
Creating a Role 51
Editing a Role 52
Duplicating a Role 53
Deleting a Role 53
Viewing Details of a Role 53
Adding Users 53
Editing Users 54
Searching for Users 54
Assigning Roles 55
Resetting Passwords 55
Setting the User Password Expiration Policy 55
Deleting Users 56
Configuring VideoXpert System Settings 57
Configuring General Settings for VideoXpert Professional Systems 57
Configuring Authentication 58
Configuring System Backups 63
Backing Up and Restoring the Database on VideoXpert Professional Systems 64
Configuring the SMTP Server 66
Controlling Memory Usage 66
Configuring Monitor Walls 67
Creating a Monitor Wall 67
Editing a Monitor Wall 68
Deleting a Monitor Wall 68
Using Send Video Permissions 69
Using Reports 70
Creating a Report Template 70
Editing a Report Template 71
Deleting a Report Template 71
Generating a Report Manually 72
Exporting a Generated Report 72
Deleting a Generated Report 72
Managing Events 73
Finding and Filtering Events 73
Viewing and Configuring Event Details 73
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Viewing and Configuring Event Notifications 74
Using Maps 76
Preparing Your System for Maps 76
Creating a New Map 76
Viewing an Existing Map 77
Editing an Existing Map 77
Deleting an Existing Map 77
Managing Permissions for Maps 77
Using VideoXpert Portal and VideoXpert Storage Portal 78
Using VideoXpert® Portal 78
Accessing VxPortal 79
Configuring a Browser to Enable Single Sign-On in VxPortal 79
Changing the System Password in VxPortal 80
Viewing VideoSources and Bookmarks in VxPortal 80
Managing Exports 80
Configuring the Server 81
Viewing Keyboard Shortcuts 82
Logging Out 82
Configuring Advanced Storage Using VideoXpert Storage Portal 82
Accessing the VideoXpert Storage Portal 82
Checking VideoXpert Storage Status 82
Generating and Downloading Storage Logs 82
Configuring the Server in VideoXpertStoragePortal 83
Managing Database Backups 83
Using Volume Groups and Volumes 83
Viewing Storage Assignments 87
Changing the Password 87
Logging Out 87
Using VideoXpert OpsCenter 88
Configuring VideoXpert® OpsCenter 88
Running the Application for the First Time 88
Setting Up Your VideoXpert Workstation 89
Reconfiguring Your VideoXpert Workstation 91
Configuring VX System Connections 92
Configuring Shared Display Mode 98
Configuring VxOpsCenter Kiosk Mode (Optional) 101
Logging In 103
Understanding User Account Types 103
Setting Your Display Language 103
Changing Your Workstation Account Password 105
Using the VxOpsCenter Interface 106
Adding Quick Access Icons to Mission Control 107
Using Context Menus 107
Using Tooltips 108
Setting User Preferences 110
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Using Tabs and Workspaces 115
Using Tab View Options and Modes 115
Configuring Tab View Options 115
Changing Tab Modes 116
Creating a New Tab 116
Opening a Saved Tab 117
Updating an Existing Tab 117
Changing Tab Layouts 117
Editing the Metadata of an Existing Tab 118
Deleting a Saved Tab from the System 118
Creating a New Workspace 118
Opening a Saved Workspace 119
Updating a Saved Workspace 119
Editing the Metadata of an Existing Workspace 119
Deleting a Workspace from the System 120
Viewing a Monitor Wall 121
Working with Maps 122
Understanding Maps Permissions 122
Viewing a Map 122
Working In a Map 122
Setting User Preferences for Maps 123
Sending Views to Workstations or Shared Displays 124
Using View Launcher to Send Views to Workstations or Shared Displays 124
Using Quick Launch to Send Cells to Workstations or Shared Displays 125
Watching Video 126
Understanding Cell Borders 127
Responding to an Alarm in a Cell 127
Rotating the Camera 128
Viewing Analytics Overlays 128
Enabling and Disabling Audio 129
Expanding a Cell to Full-Screen 130
Watching Recorded Video With VideoXpert 130
Watching Recorded Video with Edge Storage 131
Using Pixel Search 131
Using Bookmarks 132
Synchronizing Video Playback 133
Creating a Live Sequence Mode 133
Creating an Alarm Sequence Mode 134
Editing Sequences 135
Pausing and Resuming Sequences 136
Setting up Snapshots 136
Taking Snapshots 136
Displaying Statistics 136
Measuring Latency 137
Viewing and Filtering Sources 138
Managing Tags 139
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Playback Controls 141
Controlling Cameras (PTZ) 142
Using Quick Export 145
Using Investigation Mode 148
Entering Investigation Mode 148
Using Investigation to View Video Stored on a Camera's Local Storage 148
Using Auto-backfill Recording Gaps 149
Creating Clips 150
Creating a Playlist 150
Previewing and Editing Playlists 150
Exporting a Playlist 151
Encrypting Export Files 152
Using the Export Archive 153
Previewing Exports 153
Downloading Exports 153
Getting the Password for an Encrypted Export 154
Editing an Export Name 154
Deleting One or More Exports 154
Working with Plugins 156
Installing Plugins 156
Adding a Plugin to Your Workstation 156
Installing and Using the BriefCam Plugin 156
Using the Event Viewer Plugin 157
Using the Image Viewer Plugin 158
Using the Web Browser Plugin 158
Using the Access Control System Viewer Plugin (Optional) 159
Using the VideoXpert® Plates ALPRPlugin 161
Using the Occupancy Counting Plugin 166
Closing a Plugin 168
Responding to Events 169
Using the Event Viewer 169
Using the Event Notifications Dialog Box 169
Logging Out 171
Closing the Application 172
Appendix A:Working With Permissions 173
Understanding Permission Resource Restrictions 173
Using Supervision and Reports Permissions 173
Using Device Management Permissions 174
Using User Management Permissions 174
Using Event Management Permissions 175
Using System Management Permissions 175
Using Surveillance Permissions 176
Using Investigation Permissions 176
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Installing VideoXpert® Professional
Caution:Your system must meet the minimum requirements before you can install the VideoXpert
Professional (VxPro) application.
To install VxPro:
1. Run the VideoXpertProfessional exe installer.
2. Read and accept the terms of the End User License Agreement.
3. Click Begin Installation.
4. Follow the instructions in the Installation Wizard to complete the installation.
5. Do one of the following:
l (Optional) To configure VxPro, to the right of Open VxToolbox?, click Open. See the section
titled Configuring VideoXpert System Settings for instructions.
l To end the installation now and configure VxPro later, click Close.
If you are reinstalling VideoXpert Professional, uninstall the previous version:
1. Run the VideoXpertProfessional exe installer.
2. Click to select and deselect the checkboxes under Uninstall Applications.
3. Click Uninstall.
4. When prompted, click Close.
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Using VideoXpert Toolbox
Performing Initial VideoXpert Server Configuration Using VxToolbox
VideoXpert Professional comes with a time-limited trial license. During this trial, you have access to all
VideoXpert features, and you can ignore the Licensing tab within VideoXpert.
To use VideoXpert beyond the trial, you must apply a license to the server. Licensing requires either an
Internet connection on the VideoXpert server itself, or access to a separate computer with Internet
access.
1. After installing VideoXpert, click Configure or run VxToolbox for the first time on your VideoXpert
(VX)System.
2. For VideoXpert Professional systems, in the VideoXpert Basic System Setup dialog box, type
values in the Company Name and Name Your System fields, and then click Save.
3. Perform the steps in the section titled Configuring General Settings for VideoXpert Professional
Systems.
4. Perform the steps in the section titled Adding a VXSystem.
5. To set the VxToolbox password:
a.
Click the menu icon ( ), and then click Set VxToolbox Password.
b. Type a value in the Password and Reset Password fields.
c. Click Save.
6. To set the VxToolbox password and login requirements:
a. Set the password for the admin user on your system.
Note:
The default user name is
admin
. You must set a new password.
b. (Optional) Click to select the checkbox to ensure that the system checks the SSL/TLS
Certificate when connecting to the server.
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Enable this feature if your organization uses signed HTTPS certificates and the certificate
has already been loaded using VxToolBox.
c. Click Add.
d. In the VxToolbox Password Confirmation Window, click Set Password (recommended) or
No Thanks.
e. If you clicked Set Password, in the Set VxToolbox Password dialog box, enter a password
in the Password and Retype Password fields, and then click Save.
f. In the Configure VxToolbox dialog box, click OK.
g. If you enabled SSL/TLS Certificate checking, you might be required to interact with more
dialog boxes. If so, follow the prompts.
h. In the Configuration Required dialog box, enter a Company Name. This is the name by which
the Pelco licensing portal will recognize your VX server. The name cannot be changed later.
i. Click Save & Continue.
The VxToolbox application opens.
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Logging Out
1.
Click the menu icon ( ), and then click Exit.
2. In the Exit confirmation dialog box, click Exit.
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Changing the VxToolbox Password
When starting VxToolbox, the application requests credentials. These credentials are local to the
workstation and your VxToolbox installation; they do not log you in to any system or camera. Rather, your
VxToolbox credentials protect your settings and the credentials for the individual cameras and systems
you want to access from other users on the same workstation.
After logging in to VxToolbox, you can add systems with independent credentials, and pass credentials
to cameras requiring them (closed authentication or third-party cameras).
Because your local VxToolbox environment may connect you to multiple systems and cameras, it is
recommended that you protect your credentials and log out when you have finished using the
application.
To change your VxToolbox password:
1.
Click the menu icon ( ), and then select Change VxToolbox Password.
2. In the Account Settings dialog box, enter a new password in the New Password and Confirm New
Password fields, and then click Save Changes.
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Licensing Your System
VideoXpert is licensed for the system, for upgrades, and by channel—the video streams you view and
record. It comes with one (1) license to start. A Lite license (VideoXpert Professional only) has four (4)
channels. The demo license provides unlimited channels that are active for a period of 60 days. These
are active only the first time you install the software, or if the software was pre-installed, the first time you
start up the system. In order for the system to function beyond the evaluation period, add the appropriate
quantity of licenses to the system.
You can license the system automatically or manually.
l Manual licensing allows you to license a system that does not have an Internet connection. See
the section titled Manually Activating Licenses
l Automatic licensing requires your VideoXpert system to be connected to the Internet and have
access to the Pelco licensing server. See the section titled Automatically Activating Licenses.
Note:If one or more licenses associated with the VideoXpert system are nearing or past the
expiration date and require renewal, their status is indicated on the Licensing page. See section
titled Viewing the License Summary.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-2921981 (international).
Viewing the License Summary
Entitlements are associated with licenses. A license might be a consolidation of several entitlements. To
view licenses:
1. Open VxToolbox and click the Licensing tab.
2. In the License Summary table (bottom panel), view the list of licenses. For each license:
l The license Name is listed. Unactivated Entitlements are listed as one license with the name
Pending. The names in the License Summary table correspond to the names in the
Entitlements table.
l The Total column lists how many licenses and channels (sources) are included.
l The In Use column identifies how many of the licenses and channels are in use.
l The Remaining column identifies how many of the licenses and channels are not currently in
use.
l The Expiration Date column identifies when the licenses will expire.
3. Click on a license in the License Summary table. In the [Name] Transaction History (bottom
right)panel, one of these is displayed:
l This license does not track transaction history
l License information including:
l Current Projected Expiration information.
l The Date of each transaction.
l Each Action taken (for example:commissioning, adding, and decommissioning
channels) as part of the transaction.
l The Balance of licenses remaining in channel-years as a result of the transaction.
l The date of the Projected Expiration at the time of the transaction.
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If one or more licenses are nearing expiration, warning icons appear in the Licensing Summary area of
the Licensing page:
l In the left panel of the License Summary area, to the left of the license Name
l When the license is selected, in the top of the Transaction History (right) panel of the License
Summary area
Hover over any of these warning icons to display relevant information.
Click Details, if present, to display License Extension Details for [license name]:
l View the current SUPexpiration information, the number of channels on the VXSystem, and
information about extending the SUP.
l If the SUP is expiring soon, instruct the system to use existing information to build an estimated
price quote. If the necessary system variables cannot be retrieved, a default message is displayed
instead of a quote.
l Click OKto close the dialog box.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-2921981 (international).
Adding and Renewing Licenses
When you see the warnings in the License Summary area of the Licensing page that one or more
licenses are expiring or have expired, purchase a Software Update Plan (SUP).
l SUPs are purchased in units of "channel-years".
l One channel-year represents the use of one (1)licensed channel for one (1) year.
l Channel-years are usually purchased in such a way as to allow each channel on the system to be
licensed for a period of several years.
For example:a system with 40 channels will need to purchase 80 channel-years to extend the
SUP by two (2) years.
l Integration licenses are combined to provide the longest time before expiration.
For example: where appropriate, two one-year integration licenses will be recognized as a single
license that expires in two (2) years.
l Adding channels to or removing channels from the system adjusts the expiration date of the
licenses to reflect how long it will take the connected channels to use the remaining channelyears.
l If your licenses expired before you renew them, part of your SUP is used to backfill the period of
time when the previous SUP/licenses had lapsed.
When licenses expire, all associated features are disabled until new licenses are installed or until the
existing licenses are renewed. If the SUPhas expired, you cannot upgrade the system until the SUP is
purchased or renewed.
For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-2921981 (international).
Manually Activating Licenses
For manual licensing, you must have your activation ID and a separate computer with access to the
licensing server at http://licensing.pelco.com. During the manual licensing process, you will need to
transfer your Licensing Request File to a computer with Internet access during the activation process. If
you received multiple activation IDs for VideoXpert products, you must complete the process below for
each individual activation ID.
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As a part of this process, you will download an Entitlement Request File and a Entitlement File; both files
are specific to the product for which they were requested. It is recommended that you rename both files
to reflect the system for which they are intended to prevent confusion during the licensing process.
1. Open VxToolbox and click the Licensing tab.
2.
At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).
3. Enter your activation ID in the Activation ID box.
4. If necessary, click to deselect the checkbox to Automatically activate online.
5. You will be prompted to save an activation request .bin file. Select a folder (optional) type in a file
name, and then click Save.
An Entitlement Request File (named either what you typed in or the same name as the Activation
ID) with a .bin extension is downloaded to your computer.
6. Click Enter.
l The Entitlement Pending status message appears at the top of the Entitlements table.
l An entitlement named Pending will be listed in the table. At the far right of the Pending
entitlement row will be two icons: Download a new request (.bin) file ( ) and Remove this
activation ID ( ).
7. On a system connected to the Internet, open a new browser window or tab and go to the Pelco
licensing server at http://licensing.pelco.com.
8. Under Login, click to select logging in With User Name, With Entitlement Id, or With Activation
Id. You can also register as a New User.
9. Enter your credentials, and then click Login to access the Pelco licensing server.
10. Click the Manage Devices tab, and then click Generate License. Upload the request bin file to
the licensing web site. The Entitlement File, named response.bin, will be downloaded to your
computer.
11. Click the Licensing tab to return to the Licensing page within VxToolbox.
12. Click Choose file under the Entitlements section.
13. Select your Entitlement File (response.bin), and then click Open.
14. Click Import License File.
When the process is complete, VxToolbox will display the installed license(s) in the Entitlements table.
Automatically Activating Licenses
If your system has an active Internet connection with access to http://licensing.pelco.com, you can
automatically activate licenses for your system.
1. Open VxToolbox and click the Licensing tab.
2.
At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).
3. Enter your activation ID in the Activation ID box.
4. If necessary, click to select the checkbox to Automatically activate online.
5. Click Enter.
The system logs in to the Pelco licensing server and performs several tasks. Do not navigate
away from this page until you see the Add License dialog box.
6. Click OK.
VxToolbox will display the installed license(s) in the Entitlements table.
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Installing Entitlements After Restoring Your System
Pelco highly recommends that you back up your system and save the response file used to apply your
initial entitlement.
l If restoring your system after uninstalling VideoXpert, you can re-apply your initial entitlement or
license.
l If you re-image your system, you cannot apply your previous entitlement. If you have re-imaged
your system, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559292-1981 (international) for assistance.
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Managing the System
VxToolbox provides a single interface from which to manage and configure both cameras and your
VideoXpert Systems. From VxToolbox, you can manage any system that you can access by IP address
or hostname.
Selecting a system (by name) from the VX System menu allows you to configure that system; the
settings you see are relevant to the system, and any discovery operations you perform are issued directly
from that system.
Use the VX System menu to switch between various VideoXpert systems.
Adding a VXSystem
VxToolbox allows you to administer systems remotely. To add a system to VxToolbox, you must have
network access to the system and your user account must be assigned the administrative role.
1. Access the Add a new VX System dialog box by one of these methods:
l If the Add a new VXSystem dialog box opens automatically, and the VxToolbox
PasswordConfirmation Window also opens automatically, click Set Password, enter the
new password in the fields, and then click Save.
l
Click the menu icon ( ) at the upper right corner of the window, click Manage VX System
Connections, and then click the Add a new VX System icon ( ).
l At the upper left corner of the window, use the VX System drop-down menu to select Add a
VX system.
2. Enter an IP address in the Server Address field.
3. Enter a value in the Server Port field, or use the default port.
4. Enter the Admin Username and Password for the system you are adding.
5. If an SSL/TLS certificate has been uploaded and configured, click to select the checkbox for
Check SSL/TLS Certificate... to validate the certificate.
6. Click Add.
7.
If necessary, click the at the top left of the Manage VX System Connections window to close it.
Editing the System Validation
You can change whether the SSL/TLS certificate is validated when connecting to a system from
VxToolbox. Editing a system only affects your settings within your local VxToolbox installation.
1.
Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx
System Connections.
2. Select the system you want to edit.
3. In the right panel of the Manage Vx System Connections window, view the system connection
information.
4.
Click the Edit VX System icon ( ) to edit system settings.
a. Enter the Admin Username.
b. Enter the Password.
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c. Click to select or deselect the checkbox for Check SSL/TLS Certificate...
5. Click Save.
6. If the VxToolbox Password Confirmation dialog box opens:
a. Click to select the checkbox for Do not show this warning again, or leave it deselected.
b. (Optional)Click Set Password, type a password into the Password and Retype Password
fields, and then click Save.
c. (Optional) Click No thanks to keep the existing or no password.
7. In the Update dialog box, click OK.
8.
Click the at the top left of the Manage VX System Connections window to close it.
Removing a System
You can remove a system from VxToolbox. It can be re-added at any time.
1.
Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx
System Connections.
2. Select the system you want to remove.
3.
Click the Delete icon ( ) to remove the system.
4. In the Delete System dialog box, click OK to confirm the deletion.
5.
Click the at the top left of the Manage VX System Connections window to close it.
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Discovering Devices
When connected to a VideoXpert System, you can use VxToolbox to search the connected system for
devices, or you can add devices manually to the VxToolbox list. The device list shows only devices that
have been discovered on the network to which the VideoXpert System is connected.
When not connected to a VideoXpert System (None is selected), you can use VxToolbox to search for
devices that are accessible on the same network as the computer that is running VxToolbox; the device
list shows only locally discovered devices.
Through VxToolbox, you can manage device settings for all the devices on the network, without having to
use individual device interfaces.
VxToolbox can discover Pelco cameras or third-party cameras supporting ONVIF.
Note:To support a third-party fisheye camera that is not already recognized by VideoXpert,
contact Pelco Customer Support.
Finding Devices (Quick Discovery)
Use Quick Discovery to discover and initialize devices.
To use Quick Discovery, click Devices, and then do one of the following:
l
Click the Quick Discovery icon ( ) to perform a quick search for devices.
l
Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then
click Quick Discovery.
l
Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then
click Advanced Discovery. In the Discover Network Devices dialog box, in the Discovery Method
field, select Quick Discovery from the drop-down menu. Click to select or deselect the
checkboxes for SSDP and WS-Discovery, and then click Discover.
If you are connected to a VideoXpert System (the VXSystem field is not set to None), the device
discovery banner opens at the top of the window:
l Itindicates the number of Devices Discovered, Devices Initialized, and devices that the system
Could Not Initialize.
l As device discovery and initialization is occurring, progress spinners are displayed to the left of
the Devices Discovered and Devices Initialized field names.
l
Hover over the Batch started icon ( ) at the far left of the banner to see the date and time the
device discovery was started.
l To filter by Devices Discovered, Devices Initialized, and devices that the system Could Not
Initialize, click the filter icon ( ) to the right of the field name. To clear the filter, click the clear filter
icon ( ) to the right of the field name.
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l To hide the banner, do one of the following:
–
At the far right of the banner, click the close icon ( ).
– In the left panel under Filter by Status, click to deselect the checkbox for Show Discovery
Results.
– Click on another tab, and then click on the Devices tab again. The checkbox for Show
Discovery Results is deselected, therefore the banner is hidden.
l To restore the banner (unhide), in the left panel under Filter by Status, click to select the checkbox
for Show Discovery Results.
Finding Devices (Advanced Discovery)
Using Advanced Discovery, you can search for devices by protocol type or you can add individual
devices by IP address. You can also add devices that do not support ONVIF or Pelco discovery methods
using the IP address.
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick
Discovery icon.
2. Click Advanced Discovery.
3. To discover devices by IP address or hostname:
a. From the Discovery Method drop-down menu, select Discover by IP or Hostname.
b. Enter a value in the Host field.
c. (Optional) Enter a value in the HTTPPort field.
d. (Optional) Enter values in the Username and Password fields.
e. (Optional)Click to select a value from the Driver drop-down menu.
f. (Optional) Click Add Another, and enter values in the fields.
4. To discover devices by IPrange:
a. From the Discovery Method drop-down menu, select Discover by IP Range.
b. Enter start and end values in the IPRange fields.
c. (Optional) Enter a value in the HTTPPort field.
d. (Optional) Enter values in the Username and Password fields.
e. (Optional)Click to select a value from the Driver drop-down menu.
f. Click Discover.
5. To use Quick Discovery, but specify using either SSDP (Simple Service Discovery Protocol) or
WS-Discovery (Web Services Dynamic Discovery):
a. From the Discovery Method drop-down menu, select Quick Discovery.
b. Click to select or deselect the checkbox for SSDP.
c. Click to select or deselect the checkbox for WS-Discovery.
6. Click Discover.
Note:This feature adds devices to the system, but it does not commission them. To commission
the devices, see the section titled Commissioning Devices that were Discovered Previously.
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Adding an RTSP Device
To add a device that uses RTSP:
1.
Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick
Discovery icon.
2. Click Add RTSP Device.
3. Type a value in the Device Name field.
4. (Optional) Click to select the checkbox for Set Credentials, and then enter values in the Username
and Password fields.
5. Enter a value in the URI field.
6. (Optional) Click Add Another URI to this Device, and then enter a value in the URI field.
7. When you have added all URIs, click Create.
Recognizing Device Credentials
Some devices require credentials for you to access their video or change their settings. The
Authentication Status column provides the status of each device.
Table 1: Icons in the Authentication Status column
Icon Description
Device requires authentication.
Device does not require authentication.
VxToolbox has authenticated to this device.
The user must be created on the camera before accessing the camera.
Adding Credentials for Devices that Require Authentication
To add credentials to a device:
1. Click Devices.
2. Click to select the device requiring credentials.
3. Enter credentials in the appropriate fields.
4. If necessary, click to select a Driver from the drop-down menu.
5. Click Submit.
Creating a Default User on Cameras ThatHave No User
For security purposes, cameras require a user to be created on the camera before the VideoXpert
system can access the camera.
1. Add a camera using Quick Discovery or Advanced Discovery. See Finding Devices (Quick
Discovery) or Finding Devices (Advanced Discovery).
2. In the main panel of the Devices page, locate any cameras on the VideoXpert System that have a
warning icon ( ) to the left of the camera Name and the locked camera icon ( ) in the
Authentication Status column.
3. If necessary, refer to the camera instructions and add the user to the camera.
4. Select the camera for which a user must be created.
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5. Enter credentials in the appropriate fields, and then click Submit.
6. Add and commission the camera. See Commissioning Devices.
Resetting the Password on a Storage Device
You must reset a password on a storage device before you can use it.
1. Add a storage device using Quick Discovery or Advanced Discovery. See Finding Devices (Quick
Discovery) or Finding Devices (Advanced Discovery).
2.
In the list of devices, find a storage device with alocked server icon ( ) to the left of the device
name and a warning icon ( ) in the Authentication Status column, and then click to select the
device.
3. In the right panel, enter the credentials to reset the password, and then click Reset Password.
A password must be at least eight characters long.
You can now add and commission the storage device. See Commissioning Devices.
Licensing and Configuring a Camera for the Pelco Advanced Analytics Suite
When you discover a camera that supports advanced analytics, you must commission the device before
you can apply a license and use advanced analytics.
Licensing the Camera for the Pelco Advanced Analytics Suite
To license the camera:
1. Connect to a VXSystem.
2. If you have not already done so, discover and commission the device. See the sections titled
Finding Devices (Quick Discovery), Finding Devices (Advanced Discovery), and Commissioning
Devices that were Discovered Previously
3. Click the Devices tab.
4. In the center panel of the Devices page, select the camera for which you want to see analytics.
5. In the right panel, click to expand Analytics,and then under ADVANCEDANALYTICS, click Apply
a license.
6. If the No License Remaining dialog box opens, click OK. If the dialog box does not open, skip to
step 12.
7. Purchase a new license.
8. Click the Licensing tab, and follow the instructions in the section titled Manually Activating
Licenses or Automatically Activating Licenses for adding a license for the camera.
9. Click the Devices tab.
10. In the center panel of the Devices page, select the camera for which you want to see analytics.
11. In the right panel, click to expand Analytics,and then under ADVANCEDANALYTICS, click Apply
a license.
12. In the Apply Analytics License dialog box, click Apply.
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Configuring a Camera for the Pelco Advanced Analytics Suite
To configure the camera:
1. Click the Devices tab.
2.
Click the Edit icon ( ) to the right of ADVANCEDANALYTICS in the right panel to open the
Configure Advanced Analytics for [device name] dialog box.
3. (Optional)For a PTZcamera, in the left panel, click to select a PTZpreset from the drop-down
menu.
4. (Optional) Set a Confidence Threshold, by either using the slider bar, or typing a value in the %
field.
A confidence threshold filters out object detections that have a confidence percentage lower than
the threshold value. This is useful for filtering out detections that are not people or vehicles, or to
help better detect objects at further distances. To filter objects out you can increase the threshold.
To increase the distance of detections you can decrease the threshold.
5. To create a New analytic rule, in the Configure Advanced Analytics for [device name] dialog box,
in the Analytic Rules (left) panel, click the add icon ( ), and then select the type of zone or
counter to add.
Note
:If you are configuring a Counterflow zone, see the section titled
Counterflow zones
.
Understanding
6. To configure a Person in Zone or a Vehicle In Zone area, in the center panel:
l To reshape, expand, and/or move the zone (polygon with a blue or orange border—blue for
person, and orange for vehicle), click and drag it or its points.
l To create a new point on the box, place the cursor on the box where the new point will be
added, click the left mouse button, and then drag the point to the appropriate location.
l To delete a point on the box, click the right mouse button on the point, and then click Delete
Point.
l If there is a detection issue (for example:the analytics do not detect a person in the zone),
change the size, shape, and position of the zone until detection is working as expected.
7. To configure a Person Counterflow or a Vehicle Counterflow area, in the center panel:
l To reshape, expand, and/or move the zone (polygon with a blue or orange border—blue for
person, and orange for vehicle), click and drag it or its points.
l To create a new point on the box, place the cursor on the box where the new point will be
added, click the left mouse button, and then drag the point to the appropriate location.
l To delete a point on the box, click the right mouse button on the point, and then click Delete
Point.
l If there is a detection issue (for example:the analytics do not detect a person in the zone),
change the size, shape, and position of the zone until detection is working as expected.
8. To configure a Person Counter or a Vehicle Counter, in the center panel:
l Drag the counter line (blue or orange line—blue for person, and orange for vehicle) from the
upper left corner of the center panel to the appropriate location.
l To shorten, lengthen, and or/move the line, click and drag it or its end points.
l If there is a detection issue, change the size, angle, and position of the line until detection is
working as expected.
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9. To name or rename a zone, click to select the zone name in the right panel, and then enter a new
string in the Zone Name field in the left panel.
Note
:Do not use quotation marks in the zone name.
10. In the right panel, enable or disable the zone by clicking to select or deselect the checkbox for
Zone is Enabled.
11. For counterflow zones, select the Counterflow Angle, either by typing in a number or by selecting it
using the slider bar.
12. For counter lines, click to select the appropriate type of line from the Counter Type drop-down
menu. This applies only to the line currently selected.
– An Uni-Directional Line counts objects that cross the line in the configured direction. It has
one or more white arrows on the line pointing in one direction.
– A Bi-Directional Line maintains two separate counts—one for each direction that an object
crosses the line. For example they can be used for a building entrance to differentiate
between the number of people entering and exiting a building. It has one or more white
arrows pointing in one direction; each is paired with a black arrow on the line pointing to the
opposite direction.
– An Omni-Directional Line counts when objects cross the line from any direction that is not
parallel to the line. It has one or more white diamonds—two white arrows pointing in opposite
directions from the line.
To configure counter lines:
a. (Optional)If you clicked Bi-Directional Line, you can either maintain the Direction Labels as
they are, or type in new labels for each arrow type. This applies only to the line currently
selected.
b. Click to select or deselect the checkbox for Generate Event. If you select this option, use the
fields and radio buttons to configure the event.
13. (Optional) In the right panel, click to select the checkbox for Override Default Severity, and then
set a new severity value, either by moving the slider bar or typing a number in the field.
14. To save current settings before making more modifications or adding another zone, click
ApplyChanges.
15. To edit a zone or counter, click to select the zone or counter in the left panel; and then change any
of the setting that are available in the right panel.
16. (Optional) To delete a zone, do one of the following:
l Right-click the zone name in the left panel, click Delete, and then click OK in the Delete
Analytic Rules confirmation dialog box.
l Click to select the rule name(s) in the left panel, click the Delete selected analytic rules icon
( ), and then click OKin the Delete Analytic Rules confirmation dialog box.
l Right-click the zone border or the counter line, click Delete Analytic Rule, and then click OK
in the Delete Analytic Rules confirmation dialog box.
17. Click Save &Close.
You can disconnect from a VXSystem and still configure the zones.
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Understanding Counterflow zones
Counterflow alarms are triggered when the angle between an object’s trajectory and the wrong direction
is greater-than 110 degrees.
In Figure 1: Counterflow at 90 degrees, the Counterflow arrow is pointing at 90 degrees. Alarms trigger
when the angle is between 20 and 160 degrees.
Figure 1: Counterflow at 90 degrees
In Figure 2: Counterflow at 135 degrees,the Counterflow arrow pointing at 135 degrees. Alarms trigger
when the angle is between 155 and 245 degrees.
Figure 2: Counterflow at 135 degrees
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Managing Devices on a System
VxToolbox enables you to add a device or change device settings.
You must commission a device to view its video or to use its video or resources within VideoXpert.
VideoXpert typically commissions devices automatically when you add them to the system. In many
cases, commissioning a device requires a license; the type of license required depends on the type of
device you are commissioning.
Add or commission operations are available from the Devices tab for the selected system.
Commissioning information is shown in the Added/Commissioned ( ) column; you can expose this
column by selecting Commissioning Status from Show Data Columns in the filtering panel.
Table 2: Icons in the Commissioning Status column
Icon Status
Not commissioned
Commissioned
Commissioning Devices
VxToolbox will only provide commissioning options applicable to the camera(s) you have selected.
Commission operations are relevant to the system you have selected from the VX System menu.
1. In the center panel of the Devices tab, select the devices to commission.
2. Perform one of the following steps:
l Right-click the device, and then select Commission.
l Click to select the device, and then click the Commission and Assign Cameras to a Recorder
icon ( ) at the lower right of the center panel.
l
Click to select the device, click the Commission and Assignment Options icon ( ), and then
click Commission.
3. If the Authentication Notice dialog box opens, follow the instructions in the dialog box.
4. If the Recorder Assignment dialog box opens, select a recorder from the drop-down menu, and
then click Add.
The icon for the device changes from Not commissioned ( ) to Commissioned ( ).
Commissioning Devices that were Discovered Previously
VxToolbox will only provide commissioning options applicable to the camera(s) you have selected, and
which were already discovered. Commission operations are relevant to the system you have selected
from the VX System menu.
1. In the center panel of the Devices tab, select the devices to commission.
2. Perform one of the following steps:
l Right-click the devices, and then select Commission.
l
Click the Commission and Assignment options icon ( ), and then click Commission.
The icons for the devices change from Not commissioned ( ) to Commissioned ( ).
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Decommissioning Devices
VxToolbox can decommission the camera(s) you have selected, on system you have selected from the
VX System menu.
1. In the center panel of the Devices tab, select the devices you want to decommission.
2. Perform one of the following steps:
l Right-click the devices, and then select Decommission.
l
Right-click the devices, click the Commission and Assignment Options icon ( ), and then
click Decommission.
The icons for the devices change from Commissioned ( ) to Not commissioned ( ).
Replacing a Camera
If you are upgrading from an existing camera to a new one, or replacing a broken camera, VxToolbox
enables you to select the existing and new cameras, and make the replacement. Replacing a camera
allows you to transfer preconfigured settings (including camera name, tags, and recording schedules)
from one camera to another.
1. If you have not already done so, ensure that the existing camera is offline (for example:turn off the
camera).
2. If you have not already done so, discover and commission the replacement camera. See the
chapter titled Discovering Devices.
3. Click the Devices tab.
4. In the center panel of the Devices tab, select the camera that you will replace.
5. Right-click the camera, and then click Replace Camera.
6. In the Select Replacement Camera for dialog box, (optional) use the search field to help you
locate the replacement camera, click to select the replacement camera, and then click Replace.
7. Read the information in the Replace Camera confirmation dialog box, and then click OK.
Removing Devices
After a device is discovered, it will persist in the system’s device registry until it is removed, even if the
device no longer exists on the network.
Removing a device will prevent you from retrieving any associated recordings through VideoXpert
Storage. To preserve access to recordings on VideoXpert Storage devices, decommission the devices
until video for the device has expired or you are sure you will no longer need to access recordings for the
device, then remove the device.
From VxToolbox, you can remove the device(s) you have selected, on the system you selected from the
VX System menu.
1. Click the Devices tab.
2. In the center panel of the Devices tab, select the devices you want to remove.
3. Perform one of the following steps:
l Right-click the devices, and then click Remove.
l Right-click the devices, and then click the Remove device(s) from VxToolbox and/or VX
System icon ( ) at the bottom right of the center panel.
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l
Click the devices, click the Commission and Assignment Options icon ( ), and then click
Remove.
4. In the Remove Device(s) confirmation dialog box, click OK.
The devices are removed from the list. They can be discovered again at any time.
Adding Video Associations
You can associate an audio data source with a video data source on another device.
For example, if you have a microphone on a camera near a cash register, but you want that audio to be
associated with a different camera that has a better view of that cash register, you can use Add Video
Associations to make this configuration.
1. Click the Devices tab.
2. In the center panel of the Devices page, select the device with audio data source that you want to
associate with a different video data source.
3. Right-click the device, and then click Add VideoAssociations.
In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, the All Data
Sources panel will list the name of the data sources already associated with the device.
4. (Optional) In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, use the
filter to narrow the list of available devices.
5. In the Associate Data Sources with Audio "[camera name] - Audio" dialog box, in the Associated
to panel, click to select and deselect the checkboxes to indicate which of the available video data
sources to associate with the audio data source.
6. Click Save.
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Viewing Devices, Data Sources, Alarms & Relays, or Access Points
The audio and video sources produced by a device (for example, a camera) are referred to as data
sources.
A device can have more than one data source. For example, a multi-channel encoder may have multiple
cameras connected to it, each with its own data source; a camera may have a microphone, producing
audio and video data sources.
A device can have one or more alarms and relays, depending on the device. For example: an encoder
typically has one alarm and one relay per device channel; a camera might have only one alarm and one
relay for the device. Alarms are configured and relays are enabled on the Devices page.
l To view all devices on the system, in the View field drop-down menu, at the top of the center
panel, select Devices.
l If a device and its data sources are distinguishable, you can see the individual data sources,
alarms, and relays. To see the data sources, alarms, and relays that are associated with a specific
device:
a. In the View field drop-down menu, select Devices.
b.
Click the expand icon ( ) to the left of the device.
Data sources, alarms (if any), and relays (if enabled), are listed directly below the device.
l To view all data sources on the system, in the View field drop-down menu, at the top of the center
panel, select Data sources.
l To toggle the view to show only the devices and not the data sources, alarms, and relays, right
click anywhere in the device list, and then click Collapse All.
l To view the list of alarms and relays on the system, in the View field drop-down menu, at the top of
the center panel, select Alarms & Relays.
You can determine the status of an alarm or relay by the icons in the State column.
Table 3: Icons in the State column
Icon State
Alarm is active
Alarm is inactive
Relay is active
Relay is inactive
You can determine whether an alarm or relay is enabled or disabled by the icons in the Enabled
column.
Table 4: Icons in the Enabled column
Icon Enabled
Yes
No
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l To view the list of access points on the system, in the View field drop-down menu, at the top of the
center panel, select Access Points. If there are no devices with access points, the window will
display the message NODEVICESHAVEYETBEENDISCOVERED.
Finding and Filtering Existing Sources
Use filtering options to show the devices and data sources relevant to you within the system or
environment you have selected. Filters appear in the left-most panel of the Devices tab and in some
other tabs. Click the Devices tab. Then use the filter, as appropriate:
l Enter a value in the filter field to filter by criteria including the device name, ID, model, IP address,
serial number, vendor, or software version.
Note
:To search only by camera number, type the pound sign (#) before the camera
number. For example:type "#12" (without the quotation marks)to filter the results to
cameras with 12 in the camera number.
l Click to expand, and then click to select and deselect checkboxes in, the Filter by Type area.
l Click to expand, and then click to select and deselect checkboxes in, the Filter by Status area.
l Click to expand, and then type in or select a tag in the Filter by Tags field. Tags are set in
VxOpsCenter. See the VxOpsCenter section of this manual for more information.
l
Click the Clear the current filter settings icon ( ) to clear the filters.
Controlling the Columns Displayed in the Devices Window
1. Click the Devices tab.
2. Include columns in or exclude them from the display by one of the following methods:
l In the left panel, below the filter areas, click to expand the Show Data Columns area, and then
click to select and deselect checkboxes in the area.
l Right-click the column header, and then click to select and deselect the column titles in the
drop-down menu.
Viewing the License Summary
1. Click the Devices tab.
2. In the left panel, below Show Data Columns, click to expand License Summary. View the system
license information.
Viewing and Configuring Device Information
If you have the proper credentials, from VxToolbox, you can view information for and configure some
settings on a device that you have selected, on the system you selected from the VX System menu.
1. Click the Devices tab.
2. In the center panel of the Devices tab, select the device you want to configure. Information specific
to the device is presented in the right panel. If the device has been authenticated in VxToolbox,
you will see the current view from the device, and status information.
3.
(Optional)Click the Web View icon ( )to the right of the device name to view the device control
panel in a web browser, and make changes there.
Note:
You must have permissions for the device in order to make any changes.
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