Pelco VideoXpert Professional v 3.1 operations manual

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VideoXpert Professional

v 3.1 Operations Manual

Document number:C6601M-E

Publication date:12/18

VideoXpert Professional v 3.1 Operations Manual

Table of Contents

Using VideoXpert Toolbox 7

Performing Initial VideoXpert Server Configuration Using VxToolbox 7 Logging Out 9 Changing the VxToolbox Password 10 Licensing Your System 11

Manually Activating Licenses 11 Automatically Activating Licenses 12 Viewing the License Summary 12 Installing Entitlements After Restoring Your System 12

Managing the System 13

Adding Systems 13 Editing the System Validation 13 Removing a System 14

Discovering Devices 15

Finding Devices (Quick Discovery) 15 Finding and Adding Devices (Quick Discovery and Add) 15 Finding Devices (Advanced Discovery) 15 Adding an RTSP Device 16 Recognizing Device Credentials 16 Adding Credentials to a Device 17 Managing Devices on a System 17 Viewing Devices, Data Sources, or Alarms & Relays 19

Configuring the Rules Engine 21

Managing Rules 21 Managing Triggers 22 Managing Schedules 24 Managing Responses 26

Configuring Recording 29

Configuring a Recorder 29 Assigning Cameras to a Recorder 29 Adding a Recording Group to a Recorder 29 Creating a Recording Schedule for a Recording Group 30 Creating a Bump on Alarm Recording Schedule 31 Editing a Recording Group 31 Editing a Recording Schedule 32 Deleting a Recording Group 33 Deleting a Recording Schedule 33 Deleting a Recording Behavior (Trigger) 33

Managing Users and Roles 34

Understanding Internal and Restricted User Accounts 34 Creating a Role 34 Editing a Role 35 Duplicating a Role 36 Deleting a Role 36 Viewing Details of a Role 36 Adding Users 36 Searching for Users 37 Assigning Roles 37 Resetting Passwords 37 Deleting Users 38

Configuring VX System Settings 39

Aggregating Systems (VX Enterprise only) 39 Configuring General Settings 40

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Configuring Authentication 41 Configuring System Backups 43 Restoring the Database—Replacing a Member of a Cluster (VX Enterprise only) 43 Restoring the Database—Replacing an Entire Environment (VX Enterprise only) 44 Configuring the SMTP Server 45

Using Monitor Walls 46

Creating a Monitor Wall 46 Editing a Monitor Wall 47 Deleting a Monitor Wall 47

Using Reports 49

Creating a Report Template 49 Editing a Report Template 50 Deleting a Report Template 50 Generating a Report Manually 51 Exporting a Generated Report 51 Deleting a Generated Report 51

Managing Events 52

Setting Event Log Retention Periods 52 Finding and Filtering Events 52 Viewing and Configuring Event Details 52 Viewing and Configuring Event Notifications 53

Using VideoXpert Maps Import Utility 55

Preparing Your System 55 Creating a New Map 55 Viewing an Existing Map 56 Editing an Existing Map 57 Removing an Existing Map 57 Managing Permissions for Maps 57

Using VxPortal 58

Accessing VxPortal 58 Changing the System Password in VxPortal 59 Managing Exports 59 Configuring the Server 60 Viewing Keyboard Shortcuts 60 Logging Out 60

Configuring Advanced Storage Using VideoXpert Storage Portal 61

Accessing the VideoXpert Storage Portal 61 Checking VideoXpert Storage Status 61 Generating and Downloading Storage Logs 61 Configuring the Server in VideoXpertStoragePortal 61 Backing Up and Restoring Databases on VideoXpert Enterprise Systems (VideoXpert Enterprise

only) 61

Configuring VideoXpert Enterprise System Backups Using VxToolbox 61 Manually Restoring a Database Backup on VideoXpert Enterprise Systems 62

Backing Up and Restoring the Database on VideoXpert Professional Systems (VideoXpert Professional only) 62

Manually Backing Up the Database on VideoXpert Professional Systems 62 Restoring the Database on VideoXpert Professional Systems 63

Using Volume Groups and Volumes 63

Using External NAS Storage (Archive Volume Group) 63 Creating a New Volume Group 64 Editing a Volume Group 64

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Deleting a Volume Group 65 Creating a New Volume 65 Editing a Volume 65 Deleting a Volume 66

Associating Devices With a Volume 66 Viewing Storage Assignments 66 Changing the Password 66 Logging Out 67

Using VideoXpert OpsCenter 68

Installing and Configuring VxOpsCenter 68

Installing VxOpsCenter (VideoXpert Enterprise only) 68

Running the Application for the First Time 68

Setting Up Your Workstation 69

Configuring VX System Connections 71

Configuring Shared Display Mode 75

Configuring VxOpsCenter Kiosk Mode (Optional) 77 Logging In 78

Understanding User Account Types 78

Setting Your Display Language 78 Changing Your Workstation Account Password 79 Using the VxOpsCenter Interface 80

Adding Quick Access Icons to Mission Control 81

Using Context Menus 81

Using Tooltips 82

Using Watched By 83

Setting User Preferences 83 Using Tabs and Workspaces 86

Using Tab View Options and Modes 86

Configuring Tab View Options 86

Changing Tab Modes 87

Creating a New Tab 87

Opening a Saved Tab 88

Updating an Existing Tab 88

Changing Tab Layouts 88

Editing the Metadata of an Existing Tab 89

Creating a New Workspace 89

Opening a Saved Workspace 89

Updating a Saved Workspace 90

Edit the Metadata of an Existing Workspace 90

Deleting a Saved Tab from the System 90

Deleting a Workspace from the System 91 Viewing a Monitor Wall 92 Sending Views to Workstations or Shared Displays 93

Using View Launcher to Send Views to Workstations or Shared Displays 93

Using Quick Launch to Send Cells to Workstations or Shared Displays 94 Watching Video 95

Understanding Cell Borders 95

Responding to an Alarm in a Cell 95

Rotating the Camera 96

Viewing Analytics Overlays 96

Enabling and Disabling Audio 97

Expanding a Cell to Full-Screen 97

Watching Recorded Video With VideoXpert 97

Watching Recorded Video with Edge Storage 98

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Using Pixel Search (VideoXpert Professional Only) 98

Creating Bookmarks 99

Finding and Recalling Bookmarks 99

Editing, Unlocking, and Deleting Bookmarks 99

Synchronizing Video Playback 100

Creating a Live Sequence Mode 100

Creating an Alarm Sequence Mode 101

Editing Sequences 102

Pausing and Resuming Sequences 102

Setting up Snapshots 103

Taking Snapshots 103

Displaying Statistics 103

Viewing and Filtering Sources 103

Managing Tags 104

Viewing Tags in the Selected Camera(s) Panel 104

Creating and Assigning Tags in the Selected Camera(s) Panel 104

Deleting Tags in the System Panel 105

Creating Folders in the Folders Panel 105

Renaming a Folder in the Folders Panel 106

Deleting a Folder in the Folders Panel 106

Playback Controls 106

Controlling Cameras (PTZ) 107 Using Investigation Mode 111

Entering Investigation Mode 111

Creating Clips 111

Creating a Playlist 111

Previewing and Editing Playlists 112

Exporting a Playlist 112

Encrypting Export Files 113 Using the Export Archive 114

Downloading Exports 114

Editing an Export Name 114

Deleting One or More Exports 115 Using Investigation to View Video Stored on a Camera's Local Storage 116

Pushing Video From the Camera to Storage 116

Playing Back Video After Moving it to Storage 117 Working with Plugins 118

Installing Plugins 118

Adding a Plugin to Your Workstation 118

Using the Event Viewer Plugin 118

Using the Image Viewer Plugin 119

Using the VxMaps Plugin 120

Using the Mapping Plugin 122

Using the Web Browser Plugin 125

Using the Access Control System Viewer Plugin (Optional) 125

Closing a Plugin 128 Responding to Events 129

Using the Event Viewer 129

Using the Event Notifications Dialog Box 129 Logging Out 131 Closing the Application 132

Appendix A:Working With Permissions 133

Understanding Permission Resource Restrictions 133 Using Plugin Permissions 133

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Using Supervision and Reports Permissions 134 Using Device Management Permissions 134 Using User Management Permissions 134 Using Event Management Permissions 135 Using System Management Permissions 135 Using Surveillance Permissions 135 Using Investigation Permissions 136 Using Special Case Permissions 137

Appendix B:Understanding Event Types and Reporting 138

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VideoXpert Professional v 3.1 Operations Manual

Using VideoXpert Toolbox

Performing Initial VideoXpert Server Configuration Using VxToolbox

VideoXpert Enterprise and VideoXpert Professional each come with a time-limited trial license. During this trial, you have access to all VideoXpert features, and you can ignore the Licensing tab within VideoXpert.

To use VideoXpert beyond the trial, you must apply a license to the server. Licensing requires either an Internet connection on the VideoXpert server itself, or access to a separate computer with Internet access.

1. After installing VideoXpert, click Configure or run VxToolbox for the first time on your system.

2. For VideoXpert Professional systems, in the VideoXpert Basic System Setup dialog box, type values in the Company Name and Name Your System fields, and then click Save.

3. For VideoXpert Professional system only, perform steps in the section titled Configuring General

Settings.

4. Perform the steps in the section titled Adding Systems.

5. For VideoXpert Professional systems, set the VxToolbox password:

Click the menu icon ( ), and then click Set VxToolbox Password.

b. Type a value in the Password and Reset Password fields.

c. Click Save.

6. For VideoXpert Enterprise systems:

a. Set the password for the admin user on your system.

Note:The default user name is

admin

. You must set a new password.

b. (Optional) Click to select the checkbox to ensure that the system checks the SSL/TLS

Certificate when connecting to the server.

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Enable this feature if your organization uses signed HTTPS certificates and the certificate has already been loaded using VxToolBox.

c. Click Add.

d. In the VxToolbox Password Confirmation Window, click Set Password (recommended) or No

Thanks.

e. If you clicked Set Password, in the Set VxToolbox Password dialog box, enter a password in

the Password and Retype Password fields, and then click Save.

f. In the Configure VxToolbox dialog box, click OK.

g. If you enabled SSL/TLS Certificate checking, you might be required to interact with more

dialog boxes. If so, follow the prompts.

h. In the Configuration Required dialog box, enter a Company Name. This is the name by which

the Pelco licensing portal will recognize your VX server. The name cannot be changed later.

i. Click Save & Continue.

The VxToolbox application opens.

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Logging Out

Click the menu icon ( ), and then click Exit.

2. In the Exit confirmation dialog box, click Exit.

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Changing the VxToolbox Password

When starting VxToolbox, the application requests credentials. These credentials are local to the workstation and your VxToolbox installation; they do not log you in to any system or camera. Rather, your VxToolbox credentials protect your settings and the credentials for the individual cameras and systems you want to access from other users on the same workstation.

After logging in to VxToolbox, you can add systems with independent credentials, and pass credentials to cameras requiring them (closed authentication or third-party cameras).

Because your local VxToolbox environment may connect you to multiple systems and cameras, it is recommended that you protect your credentials and log out when you have finished using the application.

To change your VxToolbox password:

Click the menu icon ( ), and then select Change VxToolbox Password.

2. In the Account Settings dialog box, enter a new password, and then click Save Changes.

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VideoXpert Professional v 3.1 Operations Manual

Licensing Your System

VideoXpert is licensed for the system, for upgrades, and by channel--the video streams you view and record. It comes with one (1) license to start. A Lite license (VideoXpert Professional only) has four channels, and a Demo license has unlimited channels. These are active only the first time you install the software, or if the software was pre-installed, the first time you start up the system. You must license additional channels to view or record additional streams.

You can license the system automatically or manually.

l Manual licensing allows you to license a system that does not have an Internet connection.

l Automatic licensing requires your VideoXpert system to be connected to the Internet and have

access to the Pelco licensing server.

VxToolbox allows you to apply licenses to various systems. For assistance, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-292-1981 (international).

Manually Activating Licenses

For manual licensing, you must have your activation ID and a separate computer with access to the licensing server at http://licensing.pelco.com. During the manual licensing process, you will need to transfer your Licensing Request File to a computer with Internet access during the activation process. If you received multiple activation IDs for VideoXpert products, you must complete the process below for each individual activation ID.

As a part of this process, you will download an Entitlement Request File and a Entitlement File; both files are specific to the product for which they were requested. It is recommended that you rename both files to reflect the system for which they are intended to prevent confusion during the licensing process.

1. Open VxToolbox and click the Licensing tab.

At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).

3. Enter your activation ID in the Activation ID box.

4. If necessary, click to deselect the checkbox to Automatically activate online.

5. You will be prompted to save an activation request .bin file. Select a folder (optional) type in a file name, and then click Save. An Entitlement Request File (named either what you typed in or the same name as the Activation

ID) with a .bin extension is downloaded to your computer.

6. Click Enter.

l The Entitlement Pending status message appears at the top of the Entitlements table.

l An entitlement named Pending will be listed in the table. At the far right of the Pending

entitlement row will be two icons: Download a new request (.bin) file ( ) and Remove this

activation ID ( ).

7. On a system connected to the Internet, open a new browser window or tab and go to the Pelco licensing server at http://licensing.pelco.com.

8. Under Login, click to select logging in With User Name, With Entitlement ID, or With Activation

ID. You can also register as a New User.

9. Enter your credentials, and then click Login to access the Pelco licensing server.

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10. Click the Manage Devices tab, and then click Generate License The Entitlement File, named

response.bin, will be downloaded to your computer. Copy the file and save it to the system on which

you are hosting VxToolbox.

11. Return to the Licensing page within VxToolbox.

12. Click Choose file under the Entitlements section.

13. Select your Entitlement File (response.bin), and then click Open.

14. Click Import License File.

When the process is complete, VxToolbox will display the installed license(s) in the Entitlements table.

Automatically Activating Licenses

If your system has an active Internet connection with access to http://licensing.pelco.com, you can automatically activate licenses for your system.

1. Open VxToolbox and click the Licensing tab.

At the lower right corner of the Entitlements table (top panel), click the Add License icon ( ).

3. Enter your activation ID in the Activation ID box.

4. If necessary, click to select the checkbox to Automatically activate online.

5. Click Enter. The system logs in to the Pelco licensing server and performs several tasks. Do not navigate away from this page until you see the Add License dialog box.

6. Click OK.

VxToolbox will display the installed license(s) in the Entitlements table.

Viewing the License Summary

Entitlements are associated with licenses. A license might be a consolidation of several entitlements.

1. Open VxToolbox and click the Licensing tab.

2. In the License Summary table (bottom panel), view the list of licenses. For each license:

l The license Name is listed. Unactivated Entitlements are listed as one license with the name

Pending. The names in the License Summary table correspond to the names in the Entitlements table.

l The Total column lists how many licenses and channels (sources) are included.

l The In Use column identifies how many of the licenses and channels are in use.

l The Remaining column identifies how many of the licenses and channels are not currently in

use.

Installing Entitlements After Restoring Your System

It is highly recommended that you back up your system and save the response file used to apply your initial entitlement.

l If restoring your system after uninstalling VideoXpert, you can re-apply your initial entitlement or

license.

l If you re-image your system, you cannot apply your previous entitlement. If you have re-imaged your

system, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or+1-559-292-1981 (international) for assistance.

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Managing the System

For VideoXpert Enterprise, you must perform certain administrative actions from VxPortal; but for VideoXpert Professional, you can perform all administrative actions from VxToolbox. For all VideoXpert Systems, VxToolbox provides a single interface from which to manage and configure both cameras and your VideoXpert Systems. From VxToolbox, you can manage any system that you can access by IP address.

Selecting a system (by name) from the VX System menu allows you to configure that system; the settings you see are relevant to the system, and any discovery operations you perform are issued directly from that system.

Use the VX System menu to switch between various VideoXpert systems.

Adding Systems

VxToolbox allows you to administer systems remotely. To add a system to VxToolbox, you must have network access to the system and your user account must be assigned the administrative role.

1. Access the Add a new VX system dialog box by one of these methods:

Click the menu icon ( ) at the upper right corner of the window, click Manage VX System

Connections, and then click the Add a new VX System icon ( ).

l At the upper left corner of the window, use the VX System drop-down menu to select Add a VX

system.

2. Enter an IP address in the Server Address field.

3. Enter a value in the Server Port field, or use the default port.

4. Enter the Admin Username and Password for the system you are adding.

5. If an SSL/TLS certificate has been uploaded and configured, click to select the checkbox for Check

SSL/TLS Certificate... to validate the certificate.

6. Click Add.

Click the at the top left of the Manage VX System Connections window to close it.

Editing the System Validation

You can change whether the SSL/TLS certificate is validated when connecting to a system from VxToolbox. Editing a system only affects your settings within your local VxToolbox installation.

Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System

Connections.

2. Select the system you want to edit.

3. In the right panel of the Manage Vx System Connections window, view the system connection information.

Click the Edit VX System icon ( ) to edit system settings.

a. Enter the Admin Username.

b. Enter the Password.

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c. Click to select or deselect the checkbox for Check SSL/TLS Certificate...

5. Click Save.

6. In the Update dialog box, click OK.

Click the at the top left of the Manage VX System Connections window to close it.

Removing a System

You can remove a system from VxToolbox. It can be re-added at any time.

Click the menu icon ( ) at the upper right corner of the window, and then click Manage Vx System

Connections.

2. Select the system you want to remove.

Click the Delete icon ( ) to remove the system.

4. In the Delete System dialog box, click OK to confirm the deletion.

Click the at the top left of the Manage VX System Connections window to close it.

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Discovering Devices

VxToolbox can search the local network or the network belonging to any particular VideoXpert system for devices, or you can add devices manually to the VxToolbox list. Through VxToolbox, you can manage device settings for all the devices on the network, without having to go to individual device interfaces.

VxToolbox can discover Pelco cameras or third-party cameras supporting ONVIF.

Note:You must be connected to a VideoXpert system to add devices to the system.

Finding Devices (Quick Discovery)

Use Quick Discovery to discover devices, but not add them. If you use Quick Discovery, you must add devices manually. Alternatively, use the Quick Discovery and Add option described in the section titled Finding and Adding Devices (Quick Discovery and Add). To use Quick Discovery, click Devices, and then do one of the following:

Click the Quick Discovery icon ( ) to perform a quick search for devices.

Click the Advanced Discovery Options icon ( ) to the right of the Quick Discovery icon, and then click Quick Discovery.

Finding and Adding Devices (Quick Discovery and Add)

Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick

Discovery icon.

2. Click Quick Discovery and Add. All Devices and Data Sources that are discovered by VxToolbox are added to the VX System to which you are connected.

3. If the Recorder Assignment dialog box opens, assign the third-party devices to a recorder.

a. Select an option from the Select Recorder drop-down menu.

b. Click Add.

c. If the devices cannot be added to the VX System, the Operation Failure dialog box opens.

Make a note of the information in the box, click OK, and then try to add the devices to a different recorder. If necessary, contact Pelco Customer Support.

Finding Devices (Advanced Discovery)

Using Advanced Discovery, you can search for devices by protocol type or you can add individual devices by IP address. You may want to add devices that do not support ONVIF or Pelco discovery methods using the IP address.

Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick

Discovery icon.

2. Click Advanced Discovery.

3. To use Quick Discovery, but specify using either SSDP (Simple Service Discovery Protocol) or WS-Discovery (Web Services Dynamic Discovery):

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a. From the Discovery Method drop-down menu, select Quick Discovery.

b. Click to select or deselect the checkbox for SSDP.

c. Click to select or deselect the checkbox for WS-Discovery.

d. (Optional) Click to select the checkbox for Add discovered devices to the VX system.

4. If you want to discover devices by IP address or hostname:

a. From the Discovery Method drop-down menu, select Discover by IP or Hostname.

b. Enter a value in the Host field.

c. (Optional) Enter a value in the Port field.

d. (Optional) Type values in the Username and Password fields.

e. (Optional) Click Add Host Address, and repeat the previous three steps.

f. (Optional) Click to select the checkbox for Add discovered devices to the VX system.

5. Click Discover.

Note:While this feature adds devices to the system, it does not commission them. To commission the devices, add them, then select them, right-click a device that is selected, and then click

Commission

Adding an RTSP Device

To add a device that uses RTSP:

Click Devices, and then click the Advanced Discovery Options icon ( ) to the right of the Quick

Discovery icon.

2. Click Add RTSP Device.

3. Type a value in the Device Name field.

4. (Optional) Click to select the checkbox for Set Credentials, and then enter values in the Username and Password fields.

5. Enter a value in the URI field.

6. (Optional) Click Add Another URI to this Device, and then enter a value in the URI field.

7. When you have added all URIs, click Create.

Recognizing Device Credentials

Some devices require credentials for you to access their video or change their settings. The Authentication status column provides the status of each device, using the following icons:

Icon Description

Device requires authentication.

Device does not require authentication.

VxToolbox has authenticated to this device.

This device is authenticated in VxToolbox, but not on the system with which it is associated. Click the icon to attempt to authenticate the device with the system.

This device is authenticated on a particular system with which it is associated, but not in VxToolbox. You must first authenticate to view and/or edit the device.

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Adding Credentials to a Device

To add credentials to a device:

Click Devices.

1. Select the device requiring credentials.

2. Enter credentials in the appropriate fields, and then click Submit.

Managing Devices on a System

You must add a device to VideoXpert to make it visible within the system and to manipulate device settings. VxToolbox enables you to add a device or change device settings.

You must commission a device to view its video or to use its video or resources within VideoXpert. VideoXpert typically commissions devices automatically when you add them to the system. In many cases, commissioning a device requires a license; the type of license required depends on the type of device you are commissioning.

Add or commission operations are available from the Devices tab for the selected system. Commissioning information is shown in the Added/Commissioned ( ) column; you can expose this column by selecting

Added/Commissioned from Show Data Columns in the filtering panel.

Symbols in the Added/Commissioned column are:

Icon Status

Not added; not commissioned

Added; not commissioned

Added; commissioned

Adding and Commissioning Devices

VxToolbox will only provide adding and commissioning options applicable to the camera(s) you have selected. Add and Commission operations are relevant to the system you have selected from the VX

System menu.

1. In the center panel of the Devices tab, select the devices you want to add and commission.

2. Perform one of the following steps:

l Right-click the device, and then select Add and Commission to [VX System name].

l Click to select the device, and then click the Add, Commission, and Assign Cameras to a

recorder icon ( ) at the lower right of the center panel.

Click to select the device, click the Addition, Commission and Assignment options icon ( ), and then click Add and Commission to [VX System name].

3. If the Authentication Notice dialog box opens, follow the instructions in the dialog box.

4. If the Recorder Assignment dialog box opens, select a recorder from the drop-down menu, and then click Add.

The icon for the device changes from Not added; not commissioned ( ) to Added; commissioned (

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Adding Devices Without Commissioning

The Add operation is relevant to the system you have selected from the VX System menu.

1. In the center panel of the Devices tab, select the devices you want to add.

2. Perform one of the following steps:

l Right-click the devices, and then select Add to [VX System name].

Click the Addition, Commission and Assignment options icon ( ), and then click Add to [VX

System name].

3. If the Recorder Assignment dialog box opens, select a recorder from the drop-down menu, and then click Add.

The icons for the devices change from Not added; not commissioned ( ) to Added; not

commissioned ( ).

Commissioning Devices that were Added Previously

VxToolbox will only provide commissioning options applicable to the camera(s) you have selected, and which were already added. Commission operations are relevant to the system you have selected from the

VX System menu.

1. In the center panel of the Devices tab, select the devices you want to commission.

2. Perform one of the following steps:

l Right-click the devices, and then select Commission.

Click the Addition, Commission and Assignment options icon ( ), and then click

Commission.

The icons for the devices change from Added; not commissioned ( ) to Added; commissioned (

Decommissioning Devices

VxToolbox can decommission the camera(s) you have selected, on system you have selected from the VX

System menu.

1. In the center panel of the Devices tab, select the devices you want to decommission.

2. Perform one of the following steps:

l Right-click the devices, and then select Decommission.

Click the Addition, Commission and Assignment options icon ( ), and then click

Decommission.

The icons for the devices change from Added; commissioned ( ) to Added; not commissioned (

Removing Devices

After a device is discovered, it will persist in the system’s device registry until it is removed, even if the device no longer exists on the network.

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Removing a device will prevent you from retrieving any associated recordings through VideoXpert Storage. To preserve access to recordings on VideoXpert Storage devices, decommission the devices until video for the device has expired or you are sure you will no longer need to access recordings for the device, then remove the device.

From VxToolbox, you can remove the device(s) you have selected, on the system you selected from the

VX System menu.

1. In the center panel of the Devices tab, select the devices you want to remove.

2. Perform one of the following steps:

l Right-click the devices, and then select Remove.

l Right-click the devices, and then click the Remove cameras from the list and/or VX System

icon ( ) at the bottom right of the center panel.

Right-click the devices, click the Addition, Commission and Assignment options icon ( ), and then click Remove.

3. In the Remove Device(s) confirmation dialog box, click OK. The devices are removed from the list. They can be discovered again at any time.

Viewing Devices, Data Sources, or Alarms & Relays

The audio and video sources produced by a device (for example, a camera) are referred to as data

sources.

A device can have more than one data source. For example, a multi-channel encoder may have multiple cameras connected to it, each with its own data source; a camera may have a microphone, producing audio and video data sources.

A device can have one or more alarms and relays, depending on the device. For example: an encoder typically has one alarm and one relay per device channel; a camera might have only one alarm and one relay for the device. Alarms are configured and relays are enabled on the Devices page.

l To view all devices on the system, in the View field drop-down menu, at the top of the center panel,

select Devices.

l If a device and its data sources are distinguishable, you can see the individual data sources, alarms,

and relays. To see the data sources, alarms, and relays that are associated with a specific device:

a. In the View field drop-down menu, select Devices.

b. Click to select a device (camera).

Click the expand icon ( ) to the left of the device.

Data sources, alarms (if any) and relays, (if enabled) are listed directly below the device.

l To view all data sources on the system, in the View field drop-down menu, at the top of the center

panel, select Data sources.

l To view the list of alarms and relays on the system, in the View field drop-down menu, at the top of

the center panel, select Alarms & Relays.

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You can determine the status of an alarm or relay by the icons in the State column.

Icon State

Alarm is active

Alarm is inactive

Relay is active

Relay is inactive

You can determine whether an alarm or relay is enabled or disabled by the icons in the Enabled column.

Icon Enabled

Yes

Finding and Filtering Existing Sources

Use filtering options to show the devices and data sources relevant to you within the system or environment you have selected. Filters appear in the left-most panel of the Devices tab and in some other tabs.

l Click to expand, and then enter values in, the Filters Devices field to filter by criteria including the

device name, ID, model, IP address, serial number, vendor, or software version.

l Click to expand, and then click to select and deselect checkboxes in, the Filter by Type area.

l Click to expand, and then click to select and deselect checkboxes in, the Filter by Status area.

l Click in the Filter by Tags field, and type in or select a tag for which to filter. Tags are set in

VxOpsCenter. Refer to the VxOpsCenter User Guide for more information.

l Click Reset Filters to clear the filters.

Controlling the Columns Displayed in the Devices Window

On the Devices page, in the left panel, below the filter areas, click to select and deselect checkboxes in the

Show Data Columns area.

Viewing the License Summary

On the Devices page, in the left panel, below Show Data Columns, click to expand License Summary. View the system license information.

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Configuring the Rules Engine

The Rules tab allows you to configure events generated by a source to trigger a response. Rules can have one or more triggers, zero or more schedules, and one or more responses. There can be multiple rules on the system.

Managing Rules

Use VxToolbox to create, duplicate, edit, or delete rules in the rules engine.

Creating a Rule

1. Click the Rules tab.

In the left panel, click the Create a new Rule icon ( ). The Edit Mode (right) panel is activated.

3. Enter a value in the Name of Rule field.

4. Click to select the radio button for Active or Inactive.

5. Add one or more triggers for the rule. See the section titled Adding a Trigger.

6. (Optional) Add one or more schedules to the rule. See the section titled Adding a Schedule.

7. Add one or more responses to the rule. See the section titled Adding a Response.

8. When you have finished configuring triggers, schedules, and responses, click Save.

Duplicating a Rule

To use an existing rule as a starting point to create a new rule:

1. Click the Rules tab.

2. (Optional) In the left panel, enter a value in the Search Rules field to filter the rules.

3. Click to select the rule to duplicate.

Click the Duplicate the selected Rule icon ( ). The Edit Mode (right) panel is activated.

5. Enter a value in the Name of Rule field.

6. Click to select the radio button for Active or Inactive.

7. (Optional) Add, duplicate, edit, or delete one or more triggers for the rule. See the sections titled

Adding a Trigger, Duplicating a Trigger, Editing a Trigger, and Deleting a Trigger.

8. (Optional) Add, create a copy of, edit, or delete one or more schedules for the rule. See the sections titled Adding a Schedule, Creating a Copy of a Schedule, Editing a Schedule, and Deleting a

Schedule.

9. (Optional) Add, duplicate, edit, or delete one or more responses for the rule. See the sections titled

Adding a Response, Duplicating a Response, Editing a Response, or Deleting a Response.

10. When you have finished configuring triggers, schedules, and responses, click Save.

Editing an Existing Rule

1. Click the Rules tab.

2. (Optional) In the left panel, enter a value in the Search Rules field to filter the rules.

3. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

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5. Click to select the radio button for Active or Inactive.

6. (Optional) Add, duplicate, edit, or delete one or more triggers for the rule. See the sections titled

Adding a Trigger, Duplicating a Trigger, Editing an Existing Trigger, and Deleting a Trigger.

7. (Optional) Add, create a copy of, edit, or delete one or more schedules for the rule. See the sections titled Adding a Schedule, Creating a Copy of an Existing Schedule, Editing an Existing Schedule, and Deleting a Schedule.

8. (Optional) Add, duplicate, edit, or delete one or more responses for the rule. See the sections titled

Adding a Response, Duplicating an Existing Response, Editing an Existing Response, or Deleting a Response.

9. When you have finished editing triggers, schedules, and responses, click Save.

Deleting a Rule

1. Click the Rules tab.

2. In the left panel (list of rules), click the rule to delete.

Click the Delete the selected Rule icon ( ).

4. In the confirmation dialog box, click Delete.

Managing Triggers

Add, duplicate, edit, or delete triggers from a rule to control the type of events that will trigger one or more responses.

Adding a Trigger

To add an entirely new trigger to a rule:

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

In the Triggers panel, click the Add New Rule Trigger icon ( ).

5. (Optional) In the Select an Event to trigger this Rule dialog box, narrow the list of events. To do so, you can select a category from the Show drop-down menu; you can also type a value in the Search field.

6. In the Select an Event to trigger this Rule dialog box, click to select an event.

7. In the Select Event Sources to limit this Trigger for Rule dialog box, click to select the appropriate radio button. The options vary depending on the trigger you have chosen. If you are prompted to do so, make any other necessary selections, and then click Save.

8. When you have finished configuring the rule, click Save.

Duplicating a Trigger

To use an existing trigger as a starting point to create a new trigger:

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

4. In the Triggers panel, click to select a trigger to duplicate.

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Click the Duplicate Rule Trigger icon ( ).

6. (Optional) Edit the When this event settings, associated with the duplicate trigger:

In the When this event column, click the edit icon ( ) in the appropriate trigger.

b. (Optional) In the Select an Event to trigger this Rule dialog box, narrow the list of events. To do

so, you can select a category from the Show drop-down menu; you can also type a value in the

Search field.

c. Click to select the event.

d. Click Save.

7. (Optional) Edit the is generated by settings, associated with the duplicate trigger:

In the is generated by column, click the edit icon ( ) in the appropriate trigger.

b. In the Select Event Sources to limit this Trigger for Rule dialog box, click to select the

appropriate radio button. The options vary depending on the trigger you have chosen. If you are prompted to do so, make any other necessary selections, and then click Save.

8. When you have finished configuring the rule, click Save.

Editing a Trigger

To use an existing trigger as a starting point to create a new trigger:

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

4. In the Triggers panel, click the trigger to edit.

5. (Optional) Edit the When this event settings, associated with the duplicate trigger:

In the When this event column, click the edit icon ( ) in the appropriate trigger.

b. (Optional) In the Select an Event to trigger this Rule dialog box, narrow the list of events. To do

so, you can select a category from the Show drop-down menu; you can also type a value in the

Search field.

c. Click to select the event.

d. Click Save.

6. (Optional) Edit the is generated by settings, associated with the duplicate trigger:

In the is generated by column, click the edit icon ( ) in the appropriate trigger.

b. In the Select Event Sources to limit this Trigger for Rule dialog box, click to select the

appropriate radio button. The options vary depending on the trigger you have chosen. If you are prompted to do so, make any other necessary selections, and then click Save.

7. When you have finished configuring the rule, click Save.

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Deleting a Trigger

If a trigger is no longer needed, delete it.

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

4. In the Edit Mode panel, click to select the trigger to delete.

5. Do one of the following:

Click the at the left of the trigger entry.

Click the delete icon ( ).

6. When you have finished configuring the rule, click Save.

Managing Schedules

You can set one or more schedules to limit the times during which an event triggers a response; or you can leave the Schedules panel unpopulated to allow the trigger/response combination at all times.

Adding a Schedule

To create an entirely new schedule:

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

At the bottom of the Schedules panel, click the Edit Rule Schedules icon ( ).

Click to select the Add a new schedule icon ( ).

6. In the Create Schedule dialog box, enter a value in the Display Name field.

7. Click to select the radio button for the increments.

8. (Optional) Click to select the checkbox for 24-Hr.Time.

9. Click and drag in the calendar to select the times.

10. (Optional) Click to select the checkbox for Within limited date range, if you selected Within limited

date range, you must also select the Start on and End after values.

11. Click Add.

12. In the Select Schedules for Rule dialog box, click to select the checkbox for the schedule to apply to the rule.

13. When you have finished configuring schedules, click Save Changes.

14. When you have finished configuring the rule, click Save.

15. (Optional) To quickly view the scheduled times, click to select the schedule, and then click the View

selected Rule Schedule icon ( ). Click outside the calendar to close it.

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Creating a Copy of a Schedule

To use an existing schedule as a starting point to create a new schedule:

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

Click the Edit the selected Schedule icon ( ).

5. Click to select (highlight) the schedule to copy.

Click the Create a copy of the selected Schedule icon ( ).

7. In the Duplicate Schedule dialog box, enter a new value in the Display Name field. If you do not enter a new value, the schedule will be saved as [Original name] - Copy.

8. Click to select the radio button for the increments.

9. Click to select or deselect the checkbox for 24-Hour Time.

10. Click and drag in the calendar to select the times.

11. Click to select or deselect the checkbox for Within limited date range, if you select Within limited

date range, you must also select the Start on and End after values.

12. Click Add.

13. When you have finished configuring schedules, click Save Changes.

14. When you have finished configuring the rule, click Save.

15. (Optional) To quickly view the scheduled times, click to select the schedule, and then click the View

selected Rule Schedule icon ( ). Click outside the calendar to close it.

Editing a Schedule

To edit an existing schedule:

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

4. Click to select (highlight) the schedule to edit.

Click the Edit Rule Schedules icon ( ).

6. In the Select Schedules for Rule window, click to highlight the schedule to edit.

Click the Edit the selected Schedule icon ( ).

8. (Optional) In the Edit the Schedule dialog box, enter a new value in the Display Name field. If you do not enter a new value, the schedule will be saved with the original name.

9. Click to select the radio button for the increments.

10. Click to select or deselect the checkbox for 24-Hour Time.

11. Click or click and drag in the calendar to select the times.

12. Click to select or deselect the checkbox for Within limited date range, if you select Within limited

date range, you must also select the Start on and End after values.

13. Click Save.

14. When you have finished configuring schedules, click Save Changes.

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15. When you have finished configuring the rule, click Save.

16. (Optional) To quickly view the scheduled times, click to select the schedule, and then click the View

selected Rule Schedule icon ( ). Click outside the calendar to close it.

Deleting a Schedule

1. Click to select the Rules tab.

2. Click to select the rule to delete.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

Click the Edit the selected Schedule icon ( ).

5. In the Edit the Schedule dialog box, click to select the schedule to delete.

Click the Delete Schedule icon ( ).

7. In the Delete Schedule confirmation dialog box, click Delete Schedule.

8. When you have finished configuring schedules, click Save Changes.

9. When you have finished configuring the rule, click Save.

10. (Optional) To quickly view the scheduled times, click to select the schedule, and then click the View

selected Rule Schedule icon ( ). Click outside the calendar to close it.

Managing Responses

Set one or more responses to the events in the rule.

Adding a Response

To add an entirely new response for a trigger:

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

In the Responses panel, click the edit icon ( ) to the right of then this will happen. The Edit the

Responses triggered by Rule dialog box opens.

Click the Add a new Response icon ( ).

6. Click to select an option from the Response Category drop-down menu.

7. Select the appropriate options requested in the dialog box. These will vary depending on the

Response Category that you chose in the previous step.

8. (Optional) If you selected a response type that is not Custom Script, you can change it to a custom script. To do so, click Convert to Custom Script, and then click Convert in the confirmation dialog box. The name of the response is changed to Custom Script, and the code is displayed.

9. When you have finished configuring responses, click Save.

10. When you have finished configuring the rule, click Save.

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Duplicating an Existing Response

To use an existing response as a starting point to create a new response:

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

In the Responses panel, click the edit icon ( ) to the right of then this will happen. The Edit the

Responses triggered by Rule dialog box opens.

5. Click to select the response to duplicate.

Click the Duplicate the selected Response icon ( ).

7. With the duplicate highlighted, select the appropriate options requested in the dialog box. These will vary depending on the Response Category of the response you duplicated.

9. When you have finished configuring responses, click Save.

10. When you have finished configuring the rule, click Save.

Editing a Response

To edit an existing response:

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

In the Responses panel, click the edit icon ( ) to the right of then this will happen. The Edit the

Responses triggered by Rule dialog box opens.

5. Click to select the response to edit.

6. Select the appropriate options requested in the dialog box. These will vary depending on the

Response Category.

7. (Optional) If you selected a response type that is not Custom Script, you can change it to a custom script. To do so, click Convert to Custom Script, and then click Convert in the confirmation dialog box. The name of the response is changed to Custom Script, and the code is displayed.

8. When you have finished configuring responses, click Save.

9. When you have finished configuring the rule, click Save.

Deleting a Response

To delete a response:

1. Click to select the Rules tab.

2. Click to select the rule to edit.

Click the Edit the selected Rule icon ( ). The Edit Mode (right) panel is activated.

In the Responses panel, click the edit icon ( ) to the right of then this will happen. The Edit the

Responses triggered by Rule dialog box opens.

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5. Click to select the response to delete.

Click the Delete the selected Response icon ( ).

7. In the confirmation dialog box, click Delete.

8. When you have finished configuring responses, click Save.

9. When you have finished configuring the rule, click Save.

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Configuring Recording

The Recording tab allows you to assign data sources (video and audio) to recorders within the VX System you have selected.

You can assign devices to recorders and create recording schedules through VxToolbox and VxStorage Portal; assigning data sources to a recorder without creating a schedule will prevent data sources from recording. You can perform advanced VxStorage configuration by connecting to the recorder using its IP address on port 9091.

Configuring a Recorder

1. Click the Recording tab.

2. At the top of the left panel, click Recorders.

3. Click to select the recorder to configure.

4. If available at the bottom of the left panel, click to expand Recorder Configuration. Not every recorder has configurable settings. Update recorder configuration settings, depending on which are available for the recorder type.

a. (Optional) To change the recorder name, enter a new value in the Name field.

b. (Optional) Under Maximum Retention Period, enter a number in the Discard Video after [#]

Days field, either by typing in a value or selecting a value using the up and down arrows.

c. Click to select the radio button for the Transmission Method field: Multicast or Unicast.

d. Click to select the radio button for the Stream to Record field: Primary, Secondary, or

Primary+Secondary.

e. Click Save Changes.

Assigning Cameras to a Recorder

The recorders and cameras you see in the Recording tab are relevant to the VX System you have selected.

1. Click the Recording tab.

2. At the top of the left panel, click Recorders.

3. Click to select the recorder to which you want to add or remove data sources. (Optional) Use filters to find the sources you want to add to the recorder. The data sources already associated with the recorder are listed in the Data Sources Recording to [recorder name] column.

4. In the All Data Sources area of the right panel, click to select the checkboxes for the devices you want to add to the recorder; click to deselect the checkboxes for the devices you want to remove from the recorder.

The update is immediately reflected in the Data Sources Recording to [recorder name] column.

Adding a Recording Group to a Recorder

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

In the What to Record (left) panel, click the Create a New Recording Group icon ( ), or click to select a recording group similar to the one you will create, and then click the Duplicate selected

Recording Group icon ( ).

4. Enter a value in the Name of Recording Group field of the New Recording Group dialog box.

5. Click to select the radio button for All Resources or Selected Resources.

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6. If you selected Selected Resources, in the Add / Remove Cameras from Group table, click to select the checkboxes for the sources to include in the recording group; click to deselect the checkboxes for the sources to exclude from the recording group. (Optional) Use the filter to find the sources you want to add to the group. You can also sort on the Name and #columns in the Add / Remove

Cameras from Group table.

7. Click Save.

Creating a Recording Schedule for a Recording Group

1. If necessary, click the Recording tab, and then click Schedules.

2. In the What to Record (left) panel, click to select the recording group for which create a recording schedule.

In the When to Record (center) panel, click the Edit the Recording Schedules icon ( ) to open the

Select Schedules for Recording Group dialog box.

4. In the Select Schedules for Recording Group dialog box, click to select the checkboxes to build the schedule you want to apply to the recording group.

5. (Optional) To create and select a schedule that is not in the list:

Click the Add a New Schedule icon ( ); or click the Create a copy of the selected schedule

icon ( ) to start with a schedule that is close to what you want.

b. Enter a value in the Display Name field.

c. Click the appropriate radio button to the right of Increments, to select the available increments

of time to record.

d. Click to select or deselect the checkbox for 24-Hr. Time. Deselecting the checkbox results in

12:00-11:59 AM and 12:00-11:59 PM recording timestamps.

e. Indicate the times and days to record by clicking to select boxes corresponding to a days and

times. You can also click and drag to select a contiguous range of times and days. Click to deselect any days and times that you do not want to record.

f. (Optional) Click the checkbox to select Within limited date range, enter a date in the Start on

and End after fields, either by selecting the dates from the calendars or by typing in a date using the mm/dd/yy format. You can deselect the checkbox to make the schedule unlimited by date.

g. Click Add.

h. In the Select Schedules for Recording Group dialog box, click to select the checkbox for the

schedule you just created.

i. Click Save Changes.

6. (Optional) You can quickly view the recording schedule by clicking the View selected Recording

Schedule icon ( ) at the bottom left corner of the center panel.

7. Click to select one of the Recording Schedules.

In the Recording Behaviors (right) panel, click the Create a new Recording Behavior icon ( ).

9. Click to select the radio button for either Continuous Recording or Event-Triggered Recording (Full

Frame Rate).

10. If you selected Continuous Recording, click to select the radio button for either Full Frame Rate or

Reduced Frame Rate.

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11. If you selected Event-Triggered Recording (Full Frame Rate):

a. In the Start Full Frame Rate Recording on table, click to select the radio button for the type of

event associated with the recording. Select an option in the Associated Events area or in the

Analytic Events area.

b. Select a value in the Start field either by typing-in a number or selecting one using the up and

down arrows.

c. In the Stop Full Frame Rate Recordings on table, click to select the radio button for Timeout or

No [analytic name], and then enter a value in the Stop Recording field, either by typing in a

number or selecting one using the up and down arrows.

12. Click Add & Create Another or Add.

13. If you clicked Add & Create Another, repeat steps 9-12.

14. Repeat steps 7-12 for each recording schedule created.

Creating a Bump on Alarm Recording Schedule

A Bump on Alarm records continuous reduced frame rate (i-frame only) video during normal situations, and records full frame rate video during an alarm or event. The video timeline for cameras set to record using a Bump on Alarm schedule shows a small green bar for continuous recording and a larger blue bar during event- or alarm-driven recording.

To configure a Bump on Alarm schedule:

1. If necessary, click the Recording tab, and then click Schedules.

2. In the What to Record (left) panel, click to select the recording group for which create a recording schedule.

3. In the When to Record (center) panel, click to highlight the schedule to which you will add the bump on alarm behavior.

4. If there is no Continuous Recording (Reduced Frame Rate) recording scheduled, create one. See the section titled Creating a Recording Schedule for a Recording Group.

5. Click to select the appropriate schedule.

6. Create a schedule for an alarm- or event-triggered recording:

In the Recording Behaviors (right) panel, click the Create a new Recording Behavior icon ( ). The Recording Mode and Trigger will already be set to Event-Triggered Recording (Full Frame

Rate).

b. Update the settings as described in the section titled Creating a Recording Schedule for a

Recording Group.

Editing a Recording Group

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the Recording Groups (left) panel, click to select the recording group to edit.

Click the Edit selected Recording Group icon ( ) to open the Edit Recording Group window.

a. (Optional) Enter a new value in the Name of Recording Group field.

b. Click to select the radio button for All Resources or Selected Resources.

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c. If you selected Selected Resources, in the Add / Remove Cameras from Group table, click to

select the checkboxes for the sources to include in the recording group; click to deselect the checkboxes for the sources to exclude from the recording group.

d. Click Save.

Editing a Recording Schedule

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group for which to configure the schedule.

4. (Optional) Edit the recording schedule.

In the Sources (center) panel, click the Edit the Recording Schedule icon ( ).

6. In the Select Schedules for Recording Group dialog box, click to select and deselect the checkboxes for schedules to associate with the recording group.

7. Click Save Changes.

8. (Optional) To create and select a schedule that is not in the list:

In the Sources (center) panel, click the Edit the Recording Schedule icon ( ).

Click the Add a New Schedule icon ( ); or click the Create a copy of the selected schedule

icon ( ) to start with a schedule that is close to what you want.

c. Enter a value in the Display Name field.

d. Click the appropriate radio button to the right of Increments, to select the available increments

of time to record.

e. Click to select or deselect the checkbox for 24-Hour Time. Deselecting the checkbox results in

12:00-11:59 AM and 12:00-11:59 PM recording timestamps.

f. Indicate the times and days to record by clicking to select boxes corresponding to a days and

times. You can also click and drag to select a contiguous range of times and days. Click to deselect any days and times that you do not want to record.

g. (Optional) Click the checkbox to select Within limited date range, enter a date in the Start on

and End after fields, either by selecting the dates from the calendars or by typing in a date using the mm/dd/yy format. You can deselect the checkbox to make the schedule unlimited by date.

h. Click Add.

i. In the Select Schedules for Recording Group dialog box, click to select the checkbox for the

schedule you just created.

9. Click Save Changes.

10. In the Recording Behaviors (right) panel, click to select an existing trigger.

11.

Click the Edit Selected Behavior icon ( ).

12. In the Edit Recording Behavior for Recording Group [group name] dialog box, click to select the radio button for the Recording Mode and Triggers: Continuous Recording or Event-Triggered

Recording (Full Frame Rate).

13. If you selected Continuous Recording, click to select the radio button for either Full Frame Rate or

Reduced Frame Rate.

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14. If you selected Event-Triggered Recording (Full Frame Rate):

a. In the Start Full Frame Rate Recording on table, click to select the radio button for the type of

event associated with the recording. Select an option in the Associated Events area (Motion

Detected or Alarm Active) or in the [camera] Analytic Events area.

b. Select a value in the Start field either by typing in a number or selecting one using the up and

down arrows.

c. In the Stop Full Frame Rate Recordings on table, click to select the radio button for Timeout or

No [analytic name], enter a value in the Stop Recording field, either by typing-in a number or

selecting one using the up and down arrows.

15. Click Update.

Deleting a Recording Group

Deleting a Recording Group will also delete the associated Recording Schedules and Recording Behaviors.

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group to delete.

Click the Delete selected Recording Group icon ( ).

5. In the Delete [recording group name] dialog box, click OK.

Deleting a Recording Schedule

This will delete the selected Recording Schedule, and the associated Recording Behaviors.

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group for which to delete the schedule.

4. In the When to Record (center) panel, click to select the schedule to delete.

5. At the bottom of the When to Record (center) panel, click the Remove selected Recording Schedule icon ( ).

6. In the Remove Schedule from Recording Group dialog box, click Delete.

Deleting a Recording Behavior (Trigger)

If you delete all Recording Behaviors for a Recording Schedule, the Recording Schedule is also deleted.

1. Click the Recording tab.

2. At the top of the left panel, click Schedules.

3. In the What to Record (left) panel, click to select the recording group for which to delete the trigger.

4. In the Recording Behaviors (right) panel, click to select the Trigger to delete.

5. At the bottom of the Recording Behaviors (right) panel, click the Delete selected Recording

Behavior icon ( ).

6. In the Delete [behavior name] dialog box, click OK.

7. Repeat this procedure as necessary.

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Managing Users and Roles

A role is a group of permissions defining abilities and responsibilities within a system. A user must be assigned at least one role to perform actions within the system.

If you are authenticating using LDAP, you are not required to manage users and roles, but you can in order to control settings that are not specified in LDAP.

Understanding Internal and Restricted User Accounts

VideoXpert contains some hard-coded user accounts that are integral to the system. You cannot edit, disable, or delete these accounts, nor can you change roles or permissions for these users. You can, however, change the password for these accounts in the case of the admin and aggregator accounts, it is recommended that you change the password from the default.

User Description

admin This is the basic administrative user for VideoXpert. This user account possesses the

“administrator” role is granted all available permissions within the system.

internal This role is used internally within the system to perform server-side tasks. It is not visible in

the Users page, under the Users tab.

rule_engine This role supports the rules engine.

snmp This role is used to collect diagnostic information for the SNMP service that is available on

the product.

Creating a Role

There are four default roles within VideoXpert:

l Administrator has full rights to the system.

l Manager has all Supervisor rights and the ability to configure recorders and devices within the

system, including tags, recorder assignment, etc. Managers can also assign roles to users. (This role is available on VxPro Systems only.)

l Supervisor has advanced access to live and recorded video including investigations, PTZ control,

and plug-ins. Supervisors can use plug-ins, configure events, and access workspaces configured by other users. (This role is available on VxPro Systems only.)

l User has basic rights to view live and recorded video. (This role is available on VxPro Systems

only.)

Custom roles can also be created and assigned. To create a custom role:

1. Click the Users tab, and then click Roles & Permissions at the top left of the window.

Click the Add a new role icon ( ).

3. In the Create a new Role on the VX system dialog box, enter a value in the Role Name field.

4. (Optional) Add one or more permissions individually for the role:

a. In the Enabled Permissions section of the window, click Add a Permissions Category.

b. Click to select a permissions category from the available categories.

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c. Click to select the radio button to Allow ALL [Category] Permissions or Allow Selected

[category] Permissions.

d. If you selected Allow Selected [Category] Permissions, click Add a Permission; click to

select a permission from the drop-down list (including Select All [Category] Permissions); if a confirmation dialog box opens, click OK.

e. In the permissions table that is displayed beneath Allow Selected [Category] Permissions

click the Select Resource icon ( ) to change the resource restrictions for the permission. In the Manage Resource Restriction for window, select Match Parent Resources (if present);

Allow All Resources; Allow Selected Resources, and then select the resources to allow; or Allow All Resources Except Selected, and then select the resources to disallow.

The table provides the list of permission, resources allowed for each permission, and the number of devices that are allowed.

(Optional) To delete a permission from the category, click the Delete icon ( ).

g. (Optional) Click Add Another Permission, and repeat the process.

5. (Optional) Add all available permissions to the role:

a. In the Enabled Permissions section of the window, click Add a Permissions Category.

b. Click to select Add All Categories.

c. Click to expand one of the categories, and then click the radio button to Allow ALL [Category]

Permissions or Allow Selected [Category] Permissions.

d. If you selected Allow Selected [Category] Permissions, click Add a Permission; click to

select the permission (including Select All [category] Permissions).

e. In the permissions table that is displayed beneath Allow Selected [Category] Permissions

click the Select Resource icon ( ) to change the resource restrictions for the permission. In the Manage Resource Restriction for window, select Match Parent Resources (if present);

Allow All Resources; Allow Selected Resources, and then select the resources to allow; or Allow All Resources Except Selected, and then select the resources to disallow.

The table provides the list of permission, resources allowed for each permission, and the number of devices that are allowed.

(Optional) To delete a permission from the category, click the Delete icon ( ).

g. Repeat steps c through f for each of the categories.

To delete a category from the Enabled Permissions area, click the Delete icon ( ) in the category title.

7. Click Save.

Editing a Role

Renaming a role does not affect the users to whom the role is assigned.

1. Click the Users tab, and then click Roles & Permissions at the top left of the window.

2. Click to select the role to edit.

Click the Edit the selected Role icon ( ).

4. In the Edit the Role dialog box, change the role name and/or permissions as needed.

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5. For detailed instructions, see the section titled Creating a Role.

6. Click Save.

Duplicating a Role

By default, a duplicate role retains the permissions of the original role. You can edit the permissions.

1. Click the Users tab, and then click Roles & Permissions at the top left of the window.

2. Click to select the role to duplicate.

Click the Create a copy of the selected Role icon ( ).

4. Enter a name for the duplicated role and edit the permissions as needed.

5. For detailed instructions, see the section titled Creating a Role.

6. Click Save.

Deleting a Role

1. Click the Users tab, and then click Roles & Permissions at the top left of the window.

2. Click to select the role to delete.

Click the Delete Role icon ( ).

4. In the confirmation dialog box, click Delete.

Viewing Details of a Role

To quickly view the permissions assigned to a specific role:

1. Click the Users tab, and then click Roles & Permissions at the top left of the window.

2. In the right panel, click to select the role to view.

3. In the Permissions of Role: [Role] (right) panel, view the permissions for each category. The information in the Permission of Role: [Role] panel is the same information displayed in the permission tables when you created or edited a role.

(Optional) To see the users who are assigned to the role, click the expand icon ( ) to the left of the role to display the list of users. To view the user’s information in the Users page, hover over the

user’s name, and then click the change view icon ( ) to the right of the name.

Adding Users

When adding users to the system, you give them a temporary password.

You can also provide additional user information, to make it easier to associate user names with personnel;

Name fields appear anywhere the system provides a user name.

1. Click the Users tab, and then click Users at the top left of the window.

Click the Create a new User icon ( ).

3. Enter a value in the Username field.

4. (Optional) Enter values in the First Name and Last Name fields.

5. Enter a value in the Password field.

6. (Optional) To require a user to change the password the first time the user logs in, click to select the checkbox for Must change password on first login with new password.

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7. Choose a Role for the user from the drop-down menu.

8. (Optional) Click Add another role, and then choose a role for the user from the drop-down menu.

(Optional) To delete a role, click the Remove this role from the selected user icon ( ). This option is only available if more than one role is assigned to the user.

10. (Optional) To make the resources on this system available for aggregation (if this is an aggregated system), click to select the checkbox for Allow this User to be used for Aggregation.

11. (Optional) Enter a value in the User ID#, Email Address, Phone, and Notes fields.

12. Click Add.

Searching for Users

1. Click the Users tab, and then click Users at the top left of the window.

2. Enter a value in the Search Users field.

The search applies to user name, first name, and last name values.

The search begins as soon as you enter the first character; results are further refined as you enter more characters.

3. Add or delete characters to change the search results.

(Optional) To clear the search field, either delete all characters or click the Clear icon ( ) at the right of the Search Users field.

Assigning Roles

VideoXpert contains pre-defined roles that you can assign to users. You cannot change these roles but you can create new roles (see Creating a Role); each user must be assigned a role to use VideoXpert. Any locking features or competing actions performed by users are prioritized by user level.

To assign roles to an existing user:

1. Click the Users tab, and then click Users at the top left of the window.

Select the user to whom you are assigning a role, and then click the Edit the selected User icon ( ).

3. Select a Role from the drop-down menu.

4. (Optional) To add another role to the user, click Add another role, and then select a Role from the drop-down menu.

5. (Optional) If appropriate, edit additional user information from this dialog box. See sections titled

Editing a Role and Resetting Passwords.

6. Click Save.

Resetting Passwords

Users with appropriate permissions can either reset users’ passwords or force users to change their passwords.

Resetting a user’s password will allow you to grant the user a temporary password. You may want to reset a user’s password if a user does not remember his or her password, or the user is locked out of the system because of failed login attempts or because of letting the password change timer lapse.

Users with appropriate permissions can also reset other users’ passwords and force users to change their passwords.

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1. Click the Users tab, and then click Users at the top left of the window.

2. Select the user whose password you want to reset, and then click the Edit the selected User icon (

3. Click Change Password

4. Enter a new value in the New Password and Re-Enter New Password fields.

If you decide not to change the password, you must click Do Not Change Password in order to continue.

5. (Optional) If appropriate, edit additional user information from this dialog box. See sections titled

Editing a Role and Assigning Roles.

6. Click Save.

Deleting Users

1. Click the Users tab, and then click Users at the top left of the window.

1. Click to select the user you want to remove.

Click the Delete User icon ( ).

3. In the confirmation dialog box, click Delete to confirm your selection.

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Configuring VX System Settings

From VxToolbox, you can configure most settings on the VX System to which you are connected. Setting types include General Settings, Aggregation, LDAP, Backup, and SMTP settings. These are described in the following sections.

Aggregating Systems (VX Enterprise only)

VideoXpert Enterprise systems support an aggregation server, providing centralized access to a series of member systems and cameras.

When you add a system to the VideoXpert Enterprise aggregation server, the video for the member system becomes available at the aggregation level. However, you may not be able to change settings for the member system and some components from the aggregation level; you might have to access the member system directly to change the settings.

As a prerequisite to adding an aggregated system to VxToolbox, the aggregation server must be configured. See the current VideoXpert Enterprise Installation and Configuration Guide.

1. Click the System tab.

2. Click Aggregation.

3. (Optional) To add or edit a system:

Click Add System, or click the Edit this aggregated member system icon ( ) at the right of the appropriate server address row to edit an existing system.

b. In the Server Address field, provide the IP address of the system you want to aggregate. If

aggregating a clustered system, enter the IP address of the load balancer governing the cluster of systems you want to aggregate.

c. In the Port field, enter the port number the system uses for HTTP/HTTPS communications.

d. (Optional) In the Streaming Configuration / Connection Type area, click to select the checkbox

for Allow RTSP/RTP. (Optional) You can then click the checkbox to select Allow UDP. (Optional) Further, you can click the checkbox to select Allow Mutlicast.

e. In the Bandwidth field, provide the connection speed between the aggregation server and the

VideoXpert system you are aggregating. The higher the connection speed, the better aggregated devices will perform within VideoXpert. Selecting speeds lower than 100 Mbps will cause all cameras for the aggregated system to return MJPEG video.

Note:The Media Gateway transcodes MJPEG video, and returns the full I-Frame rate requested by the camera. Cameras configured to deliver more than 2 I-frames per second will stress the performance of the Media Gateway and consume more bandwidth. It is recommended that cameras expected to return MJPEG video are configured to deliver no more than 2 I-frames per second to prevent cameras from taxing the Media Gateway.

f. Enter a value in the Aggregation Username field.

g. Enter a value in the Password field.

h. Click Test Connection. If the connection test fails, correct the information, and then click

Test Connection again.

i. When the connection test passes, click Add System.

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4. To refresh an aggregated member system so that the aggregating and member systems are synchronized, click the Refresh this aggregated member system. icon ( ) at the right of the

appropriate server address row.

To delete a system from aggregation, click the Remove this member system. icon ( ) at the right of the appropriate server address row.

Configuring General Settings

1. Click the System tab.

2. Click General Settings.

3. Enter a value in the VideoXpert System Name field.

4. For VideoXpert Enterprise Systems only, configure clusters:

a. In the Cluster Configuration area, click to select or deselect the checkbox for Multiple

VxCores.

b. Enter a value in the VxCore Virtual IP Address and VxCore IP Address fields.

c. If you selected Multiple VxCores, click Add Another VxCore, and then enter another value in

the new VxCore IP Address field. Do this as many times as is needed.

d. Enter a value in the VxMediaGateway IP Address field.

e. Click to select or deselect the checkbox for Multiple VxMediaGateways.

f. If you selected Multiple VxMediaGateways, enter a value (associated with the initial

VxMediaGateway IP Address) in the VxMediaGateway Virtual IP Address field, and then enter

a value for another gateway in the new VxMediaGateway IP Address field. To add more VxMedia Gateways, click Add Another VxMediaGateway, and then enter a value for another gateway in the new VxMediaGateway IP Address field.

5. Complete the System Configuration information. In the System Configuration area:

a. Specify a Transmission Method by clicking to select the appropriate radio button for the Allow

Multicast Communication to Camera, Allow Multicast Communication to Client, or Enable stream proxying through recorder.

1. Click to select or deselect the checkbox for Store exports in an alternate location. If you select the checkbox, then enter values in the Network Storage Location, Username (if required) and

Password (if required) fields.

2. Under Clip Lock Expiration, click to select the radio button for either Keep Clips Locked; or

Unlock Clips after [#] Days, and then select the number of days either by typing in a value or

using the up and down arrows.

3. (Optional, VideoXpert Professional only) Click to select or deselect the checkbox for Prefer

Hostnames. When selected, the server will try to resolve IP addresses into hostnames.

6. (Optional) In the HTTPS Certificate area, click Show current certificate details to view information including Issued to, Issued by, and Period of Validity. To close this field, click Hide

current certification details.

7. (Optional) To cancel any changes you have made before saving the settings, click Revert at the bottom of the panel.

8. Click Save Settings.

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Configuring Authentication

You can select the authentication method used.

l VideoXpert Authentication--see the section titled Enabling VideoXpert Authentication.

l LDAP authentication using simple search authentication--see the section titled Configuring LDAP

Authentication: Simple Search.

l LDAP authentication using two-stage binding--see the section titled Configuring LDAP

Authentication: Two-Stage Bind Authentication.

l LDAP authentication by retrieving users and roles from LDAP-see Configuring LDAP

Authentication: Retrieving Users and Roles From LDAP.

Enabling VideoXpert Authentication

VideoXpert Authentication uses the internal VX system authentication instead of LDAP.

1. Go to the System page and click LDAP.

2. Click to select the radio button for VideoXpert Authentication.

3. Click Save Settings.

Configuring LDAP Authentication: Simple Search

LDAP authentication using simple search authentication requires only the LDAP server name, port, Base DN, and search attributes.

1. Go to the System page and click LDAP.

2. (VideoXpert Professional only) If necessary, click to deselect the radio buttons for Two-Stage

Binding Authentication and Retrieve users and Roles From LDAP.

3. Enter the host name or IP address of the LDAP server in the LDAP Server box.

4. (Optional) Click the SSL/TLS box if your LDAP server requires SSL/TLS authentication.

5. (Optional) Edit the server Port if the LDAP server is not on the default port (389).

6. Type a distinguished name (DN) that will be combined with a user attribute key and value pair in the

Base DN box.

7. Type an attribute key name that is combined with the User Name attribute in the Search

Attributesbox. When inputting multiple entries in a box, separate entries with commas.

8. Click Test Connection to verify that your LDAP connection and search settings are correct.

9. Click Save Settings.

Configuring LDAP Authentication: Two-Stage Bind Authentication

Two-stage bind authentication uses the parameters of simple search, but adds a superuser domain name and password.

1. Go to the System page and click LDAP.

2. Click to select the radio button for Two-Stage Binding Authentication.

3. Enter the host name or IP address of the LDAP server in the LDAP Server box.

4. (Optional) Click the SSL/TLS box if your LDAP server requires SSL/TLS authentication.

5. Edit the server Port if the LDAP server is not on the default port (389).

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6. Type a distinguished name (DN) that will be combined with a user attribute key and value pair in the

Base DN box.

7. Type an attribute key name that is combined with the User Name attribute in the Search Attributes box. When inputting multiple entries in a box, separate entries with commas.

8. Type a value in the Superuser DN field.

9. Type a value in the Superuser DN Password field.

10. Click Test Connection to verify that your LDAP connection and search settings are correct.

11. Click Save Settings.

Configuring LDAP Authentication: Retrieving Users and Roles From LDAP

Retrieving Users and Roles From LDAP uses the parameters of two-stage binding, but adds a root VX DN and a VX system DN. These enable your system to use the LDAP server to manage Users and Role assignments. Permissions for each role will be managed in the Roles and Permissions tab of VxToolbox. You can create groups under the Root VideoXpert DN which will apply to all VX Systems. If multi-system access is being used, you can also create a VideoXpert System DN to give specified users elevated permissions on a specific VX System.

1. Go to the System page and click LDAP.

2. Click to select the radio button for Retrieve Users and Roles From LDAP.

3. Enter the host name or IP address of the LDAP server in the LDAP Server box.

4. (Optional) Click the SSL/TLS box if your LDAP server requires SSL/TLS authentication.

5. (Optional) Edit the server Port if the LDAP server is not on the default port (389).

6. Type a distinguished name (DN) that will be combined with a user attribute key and value pair in the

Base DN box.

7. Type an attribute key name that is combined with the User Name attribute in the Search Attributes box. When inputting multiple entries in a box, separate entries with commas.

8. Type a value in the Superuser DN field.

9. Type a value in the Superuser DN Password field.

10. (Optional) Type a value in the Root VideoXpert DN field.

l If you are setting up only one VX System, you can leave this field blank.

l If you are setting up multiple systems, this is the LDAP container under which all of the VX

System information is stored for all of the systems. When determining which roles should be assigned to a user, the VX System will look for group entries within the VideoXpert System DN sub-container, and navigate up the LDAP tree until it reaches the Root VideoXpert DN container.

11. Type a value in the VideoXpert System DN field.

This is the LDAP container for the VideoXpert System. It can be nested inside sub-containers in any configuration. When determining which roles should be assigned to a user, the VX System will look for group entries within the VideoXpert System DN sub-container and navigate up the LDAP tree until it reaches the Root VideoXpert DN container.

12. Click Test Connection to verify that your LDAP connection and search settings are correct.

13. Click Save Settings.

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Configuring System Backups

Pelco recommends that you back up your system after initial setup, when you have configured a significant number of users and devices, and after significant changes to your system configuration.

A system backup contains the system database, including the previous 30 days’ events. Backups do not capture exported video or any settings that you might have changed outside of VxToolbox (for example: changes made directly to configuration scripts). The speed of each backup depends on the size of the VideoXpert database, network bandwidth, and other variables.

To configure system backups:

1. Click System, and then click Backup.

2. In the Location area:

a. Enter a value in the Specify a Path field.

b. (Optional) Enter values in the Username and Password fields.

c. Click Test Connection.

l If the Test Successful! dialog box opens, click OK.

l If the Test Failed dialog box opens, click OK, correct the information in the Location fields,

and then click Test Connection again.

3. Enter a value in the Retain (# of Backups) field, either by typing in the number or selecting it using the up and down arrows.

4. (Optional) To trigger backups automatically:

Note:Ensure that you have correctly configured the backup location before you attempt to schedule backups.

a. Click to select the checkbox for Backup Automatically.

b. Enter a value in the Time of Day field, either by typing in the time or selecting it using the clock

icon ( ).

c. Enter a value in the Expiration (Days) field, either by typing in the number or selecting it using

the up and down arrows.

5. (Optional) After you have correctly configured backups, you can make a backup immediately. To do so, click Backup Now.

a. At the top of the window, a green checkmark and “Backup is currently in progress...” message

is displayed. It will disappear when the backup is complete. If the backup fails, an error message is displayed.

To cancel the backup, click the trash bin icon ( ) directly below the backup message.

6. (Optional) To cancel the changes and return to the previously saved settings, click Revert.

7. Click Save Settings.

Restoring the Database—Replacing a Member of a Cluster (VX Enterprise only)

Before you attempt to restore a database, you must install, but not configure, VideoXpert Core on all servers to which you want to restore the database. You cannot restore a database backup on a system that has already been configured.

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1. Select one node in your cluster to be the primary node.

2. Copy the desired database backup from your configured network storage location to the primary node.

3. Shut down VideoXpert Core and VideoXpert Core Database services on all but the primary node.

4. On the primary node, open a command window as an Administrator.

5. In the command window, navigate to the installation directory of Core (typically “C:\Program Files\Pelco\Core”).

6. Set the full path to the database backup as a variable for the cmd session with the “set” command. For example: “set DbBackup=C:\Path\To\My\Backup\core-123124124.sql”

7. Run the restore script using the command “utils\manual_restore_db.bat %DbBackup%”

8. After this script has completed, which may take several minutes, start the VideoXpert Core service on all other nodes in your cluster.

Note:When an entire unit is replaced (the database is restored), you must re-add the unit to the cluster and remove the old unit manually. The new unit will not have the same device ID as the old unit.

Restoring the Database—Replacing an Entire Environment (VX Enterprise only)

The servers to which you restore the database should use the same IP addresses as the servers from which you took your backup. Attempting to restore the backup on servers with different IP addresses than the servers recorded by the backup will result in incorrect configuration information on your restored servers.

Use this process to recover from a catastrophic failure of all VideoXpert servers in an environment. Following this process will restore all Core instances in a VideoXpert environment. Do not use this process to restore one or more Core servers in a clustered VideoXpert environment that is still operational. Pay careful attention; some steps are specific to certain versions of the VideoXpert Core software.

All file paths specified assume that you have installed the Core server application to the default directory,

C:\Program Files\Pelco\Core. When running commands or opening a command prompt as a part of this

process, you must execute commands as an administrator.

1. Configure the Windows instance(s) to which you will restore VideoXpert; the server(s) should use the same IP address(es) as the environment from which you took your backup.

2. Install VideoXpert on all Cores to which you will restore the database; do not configure VideoXpert.

3. Make your backup directory available to the Core server(s) to which you are restoring VideoXpert if it is not already.

4. Mount the network share containing the backup to the Core server(s).

5. Copy the contents of the backup directory to a local disk on each Core server.

6. On each server, open a command prompt and run: "c:\program files\pelco\core\tools\restoreUtil.bat"

-–backup <path-to-configuration.txt>

When the restore process has completed, the utility starts Core and other applicable services.

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7. Go to the Devices page in VxOpsCenter, and remove, and then re-discover all Media Gateway devices. Failing to remove and re-discover Media Gateways may prevent video streaming in the newly-restored VideoXpert environment.

Configuring the SMTP Server

You can configure the SMTP server to send email from the host to an email address. To do so:

1. Click System, and then click SMTP.

2. If the Mail From field is not already populated with the correct value, enter a valid email address in the Mail From field.

3. Enter a value in the SMTP Host field.

4. Enter a number in the SMTP Port field.

5. (Optional) Click to select the checkbox for Enable SMTPS.

6. (Optional) Click to select the checkbox for Enforce validation of the server’s certificate.

7. Enter a value in the Username field.

8. Enter a value in the Password field.

9. Click Send Test Email, enter an email address in the Send Test Email dialog box, in the Send to

Email field, and then click Send Email.

l If the Send Test Email dialog box returns “Test email sent successfully!”, click OK.

l If the Send Test Email dialog box returns “Test email failed...”, click Try Again, either correct

the email address, and then click Send Email; or click Cancel, correct any errors in the SMTP configuration, and then try to send a test email again.

10. (Optional) To cancel the changes and return to the previously saved settings, click Revert.

11. Click Save Settings.

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Using Monitor Walls

You can use existing monitors to configure several monitor walls.

Creating a Monitor Wall

1. Click Monitor Walls to access the page.

At the bottom of the left panel, click the Add a new Monitor Wall icon ( ).

3. In the Add a Monitor Wall field at the upper left corner of the monitor wall window, enter a name for the monitor wall.

4. In the Drag Monitors to assign (right) panel, click and drag a monitor to the location you would like it to appear on the monitor wall. Repeat this step for each monitor that you want to add.

l To refresh the list of monitors, in the upper right corner of the Drag Monitors to assign (right)

panel, click the Refresh icon ( ).

l To filter the list of monitors, in the Drag Monitors to assign (right) panel, enter a value in the

Search Monitors field.

(Optional) To delete a monitor from the monitor wall, in the left panel, click the Delete icon ( ) in the monitor to delete.

6. (Optional) Scale the monitors:

l To resize the monitors individually, click on a monitor and drag a corner to resize it.

l To zoom in and out on all monitors by the same percentage, in the preview window, drag the

selector bar to the appropriate magnification level. The images below show the monitor wall preview at 100% magnification and at 300% magnification. Notice that the monitors are no longer included in the frame.

7. (Optional) If necessary, move the monitors into the monitor wall frame:

l Use the scroll bars at the bottom and right edges of the monitor wall window to bring the

monitors into view.

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l In the preview window, drag the monitor wall frame so that the appropriate monitors are in the

frame. The image below shows the monitors at 300% magnification, but they are now included in the monitor wall frame.

8. (Optional) Rearrange the monitors in any configuration by dragging them to the desired locations on the monitor wall. The image below shows the monitor wall with overlapping monitors and without overlapping monitors.

9. When you are satisfied with the look of the monitor wall, click Save.

Editing a Monitor Wall

1. Click Monitor Walls to access the page.

2. In the left panel, click to select the monitor wall to edit.

At the bottom of the left panel, click the Edit the selected Monitor Wall icon ( ).

4. Update the monitor wall as needed, using the steps in the section titled Creating a Monitor Wall.

5. When you are satisfied with the look of the monitor wall, click Save.

Deleting a Monitor Wall

1. Click Monitor Walls to access the page.

2. In the left panel, click to select the monitor wall to delete.

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At the bottom of the left panel, click the Delete the selected Monitor Wall icon ( ).

4. In the confirmation dialog box, click Delete.

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Using Reports

From the Reports page, you can create and generate reports, and export them from the system. Reports are exported in CSV format.

l Report Templates preloaded to VxToolbox are:

l Default Camera Report

l Default Device Report

l Default Event Report

l Default Recording Gap Report

l Default Role Report

l Default Camera Role Access Report

l Default Storage Report

l Default User Report

l Default User Action Report

You can edit an existing report template, or create a new one and edit the template details to include only the information needed.

Generating reports containing a large number of events might take some time. You can navigate away from the Reports page while the system generates your report. If your report parameters are too large, the request might time-out and the system might ask you to narrow your search.

Creating a Report Template

You can generate reports either manually or automatically from any of the templates in the Report

Templates panel. To create a new template.

1. Click the Reports tab.

2. In the Report Templates list in the left panel, create a new report template using one of the following methods:

l To make a copy of an existing template from the Report Templates panel, select the template in

the Report Templates panel, and then click the Create a copy of the selected Report Template icon ( ). A new template (named the same as the original template - Copy) is added to the list.

l To make a copy of an existing template from the Template Details for [template name] panel,

select the template, and then click the Save as New Template button at the lower left of the

Template Details for [template name] window (upper left panel). In the Save New Template

dialog box, enter a value in the Template Name field, and then click Save.

To start with a blank template, click the Create a new Report Template icon ( ). A New

Unsaved Template is added to the list.

3. Click to select the new report template.

4. If the Report Type drop-down menu is available, select from the report type.

The report type can only be selected if you started with a blank template; if you copied an existing template, the copy is assigned the same report type as the original.

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5. If the Include [report type] (rows) field is displayed:

a. Click to select All or Selected from the drop-down menu.

If you clicked Selected, click the Select [report type] sources icon ( ) under the drop-down menu; in the Select [report type] window, click to select and deselect the appropriate options,

and then click OK.

6. In the Include Info (columns) field, click to select and deselect the checkboxes for information to include in the report template.

As you select and deselect this information, you can preview the report in the Column Preview for

[report template name] panel in the (vertical) center of the window.

7. If the Time Range field is displayed, select an option from the drop-down menu. If you select

Custom, set start and end dates and times in the Date & Time fields, either by typing in values

(mm/dd/yy and hh:mm AM or PM formats) or by using the selectors available by clicking the date icon ( ) or the time icon ( ).

8. (Optional) To generate a report for this template automatically:

a. Click to select the checkbox for Automatically Generate this Report.

b. From the drop-down menu below the option, select the day of the week on which the report will

be generated.

c. Type or select a time in the at field.

d. (Optional) Click to select the checkbox for Automatically Export to .csv. If you select this,

enter a Network Storage Location, Username, and Password. The user name and password are optional.

9. Click Save template changes or Save as new template.

10. If the Save New Template dialog box is displayed, type a new name in the Template Name field, and then click Save.

Editing a Report Template

If appropriate, you can edit an existing template.

1. Click the Reports tab.

2. In the Report Templates list in the left panel, click to select the template to edit.

3. In the Template Details for [template name] (right) panel, make any changes needed to the template, except for the Report Type. The Report Type cannot be edited.

4. To save this over the existing template, click Save template changes.

If you do not want to overwrite the existing template, you can click Revert to cancel the changes, or click Save as new template to save the settings as a new template.

Deleting a Report Template

If appropriate, delete a template.

1. Click the Reports tab.

2. In the Report Templates list in the left panel, click to select the template to delete.

Click the Delete Template icon ( ).

4. In the confirmation dialog box, click OK.

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Generating a Report Manually

Even if a report is generated automatically, you can generate the report manually, as needed.

1. Click the Reports tab.

2. In the Report Templates list in the left panel, click to select the report to generate.

3. In the Column Preview for [report template name] panel (vertical center of the window), at the right of the panel:

a. Type a value in the Name your report field, or keep the default report name.

b. Click Generate Report.

The report is listed in the Generated Reports table at the bottom of the window.

Exporting a Generated Report

To export a report from the Generated Reports table:

1. Click the Reports tab.

2. In the Generated Reports table at the bottom of the window, click to select the report to export.

3. Click Export to .csv.

4. Browse to a file location and, if appropriate, type a new value in the File name field.

5. Click Save.

Deleting a Generated Report

To delete a report from the Generated Reports table:

1. Click the Reports tab.

2. In the Generated Reports table at the bottom of the window, click to select the report to delete.

Click the Remove report file icon ( ).

4. In the confirmation dialog box, click OK.

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Managing Events

From the Events tab, you can configure event details and notifications to ensure that the right users are notified when the system records a particular action or alarm.

Setting Event Log Retention Periods

By default, events expire every 30 days. However, you can opt to keep events for up to 90 days, and you can set different expiration periods for both events local to the system and events from aggregated sites. These event retention settings are listed in the upper right corner of the page in a statement: System events

discarded after <x> days. <y> days for events coming from remote systems.

Note:Event retention settings for aggregated events only affect the event log on the local system. The event log on the remote system has its own event log and may have different retention settings.

To change event retention settings:

1. Click Events.

Click the Event Configuration icon ( ) at the upper left of the page.

3. Set the retention periods for both local events and events coming from remote systems, either by typing in numbers or selecting them using the up and down arrows.

4. If you reduce the number of days to retain event information, read the warning that is displayed in the

Global Event Configuration dialog box and adjust the values accordingly.

5. Click Save Changes.

Finding and Filtering Events

Use filtering options to show the events relevant to you. Filters appear in the left-most panel of the Events tab and in some other tabs. Click the expand the Filter panel, and then do one or more of the following.

l Enter values in the Filters Devices field to filter by name, ID, model, IP address, serial number,

vendor, or software version.

l Select an event Category from the pull-down menu.

l Select an event Notification from the pull-down menu.

l Enter a range in the Severity fields. To do so, either type in the severity to and from values. or select

them using the up and down arrows.

l Select the event Roles from the pull-down menu.

l Click Reset Filters to clear the filters.

The events matching the filter criteria will be listed in the main panel.

Viewing and Configuring Event Details

1. Click Events.

2. In the center panel, click to select the event you want to view or modify. You can use the filter, as described in the section titled Finding and Filtering Events.

3. Event details are shown in the right column. If necessary, click to expand Event Details.

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4. To edit the event details settings, access the Event Details for dialog box by one of these methods:

In the right panel, click the edit icon ( ) to the right of Event Details.

l Right-click the event name, and then click Edit Event Details.

5. In the Event Details for dialog box, change event settings as necessary.

l Click to select or deselect the checkbox for Active to determine whether VideoXpert will report

the event. If you select Active, VideoXpert will report the event.

l Click to select or deselect the Use Custom Display Name.

l If you selected Use Custom Display Name, enter a name in the corresponding field.

l The Custom Display Name is how VideoXpert will represent the event.

l Change the Severity, if necessary, either by typing a value in the Severity field, or by using the

up and down arrows to select a value. The severity may help users determine whether or not they need to act on an event.

6. Click Save Changes.

Viewing and Configuring Event Notifications

1. Click the Events tab.

2. In the center panel, click to select the event you want to view or modify. You can use the filter, as described in the section titled Finding and Filtering Events.

3. Event notification settings are shown in the right column. If necessary, click to expand Notification

Settings, and view the notification information.

4. To edit the event notification settings, access the Notification Settings dialog box by one of these methods:

In the right panel, click the edit icon ( ) to the right of Notification Settings.

l Right-click the event name, and then click Edit Notification Settings.

5. Click to select the radio box for the appropriate Notification Type.

6. If you selected Pop-Up Banner, configure these notification settings:

a. Scroll to the bottom of the dialog box.

b. Click the checkbox to select or deselect Play Sound With Banner.

c. Select the radio button for either Standard Chime or Custom Sound. If you select Custom

Sound, browse to the Audio File, and then click Open.

d. Type or select a value for Play Sound [#] times.

e. Type or select a value in the Delay Sound Playback For [#] seconds between iterations field.

f. In the Auto-Acknowledge After area (automatically selected, and cannot be deselected), type

or select a number, and then select a unit of time (for example, Minutes) from the drop-down menu.

g. Click to select or deselect the checkbox for Do Not Hide Cell Alerts. Events associated with

individual video sources provide alerts within VxOpsCenter cells; these alerts hide after three seconds. Select this option to prevent the alert from hiding.

h. Click to select and deselect the checkboxes for the User Roles to Notify.

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7. If you selected Pop-Up Banner; Requires Acknowledgment, configure these notification settings:

a. Click the checkbox to select or deselect Play Sound With Banner.

b. If you selected Play Sound with Banner, select the radio button for either Standard Chime or

Custom Sound. If you select Custom Sound, browse to the Audio File, and then click Open.

c. If you selected Play Sound With Banner, type or select a value for Play Sound [#] times.

d. If you selected Play Sound With Banner, type or select a value in the Delay Sound Playback

For [#] seconds between iterations field.

e. (Optional) Click to select the checkbox for Auto-Acknowledge After, type or select a number,

and then select a unit of time (for example, Minutes) from the drop-down menu.

f. (Optional) Click to select the checkbox for Allow Snooze (And Set Snooze Time), and then

click the checkboxes to select and deselect the available intervals.

g. Click to select or deselect the checkbox for Do Not Hide Cell Alerts. Events associated with

individual video sources provide alerts within VxOpsCenter cells; these alerts hide after three seconds. Select this option to prevent the alert from hiding.

h. Click to select and deselect the checkboxes for the User Roles to Notify.

8. If you selected No Pop-Up Banner; Requires Acknowledgment, configure these notification settings:

a. Click the checkbox to select or deselect Play Sound With Banner.

b. If you selected Play Sound with Banner, select the radio button for either Standard Chime or

Custom Sound. If you select Custom Sound, browse to the Audio File, and then click Open.

c. If you selected Play Sound with Banner, select a value for Play Sound [#] times.

d. If you selected Play Sound with Banner, select a value in the Delay Sound Playback For [#]

seconds between iterations field.

e. (Optional) Click to select the checkbox for Auto-Acknowledge After, select a number either by

typing in a value or using the up and down arrows, and then select a unit of time (for example,

Minutes) from the drop-down menu.

f. Click to select or deselect the checkbox for Do Not Hide Cell Alerts. Events associated with

individual video sources provide alerts within VxOpsCenter cells; these alerts hide after three seconds. Select this option to prevent the alert from hiding.

g. Click to select and deselect the checkboxes for the User Roles to Notify.

9. Click Save Changes.

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Using VideoXpert Maps Import Utility

The VxMaps Import Utility is used to import AutoCAD 2013 DWG files, allowing customers to use their pre-existing building maps with the VideoXpert VxMaps plug-in.

l In VxToolbox, ensure that your system is set up for VxMaps. You can then create a new map, view

or edit an existing map, manage permissions for maps, and remove an existing map. Prerequisites are:

– VideoXpert Enterprise or VideoXpert Professional v 2.5 or later

– ArcGIS Desktop Basic license

– .dwg files in AutoCAD 2013

l In VxOpsCenter, the operator can launch and configure the mapping plug-in, select a map file, add

cameras to the map, manage available maps, set user preferences for mapping, and view an existing map. Refer to the current version of the VideoXpert OpsCenter User Guide (for Enterprise systems) or the VideoXpert OpsCenter section of the current version of the VideoXpert Professional

User Guide.

Preparing Your System

The VxMaps Import Utility requires the following prerequisites to function properly:

l If you are using a Windows 7 Operating System, ensure that the platform update is installed. It can

be found at https://www.microsoft.com/en-us/download/details.aspx?id=36805.

l Ensure that Visual C + + Redistributable for Visual Studio 2015 is installed. It can be found at

https://www.microsoft.com/en-us/download/details.aspx?id=48145.

l Install Esri’s ArcGIS Pro and ArcMap software, with at least the “ArcGIS Desktop Basic Single Use

Term License” license level applied to the software.

l Install VideoXpert Enterprise v 2.2 or greater and the latest version of VxToolbox (1.4.1.x).

l AutoCAD files must use the 2013 format.

l Camera blocks in AutoCAD must be placed on one or more layers that only include the camera

blocks.

l Camera blocks in AutoCAD must include specific attributes so that VxMaps can represent the

camera appropriately:

– Attribute “VxCameraNumber” must be populated with the VideoXpert camera number. If

VxCameraNumber is not populated, the map will represent the camera as a “FIXED” camera with a “?” in the center.

– Attribute “VxCameraType” must be populated with the VideoXpert camera type. Available

types are “FIXED”, “PTZ”, and “IMMERSIVE”. If VxCameraType is not populated, cameras will display as FIXED cameras on the map.

l The DWG file must not include any symbol which is larger than 40kB for Polylines and 10kB for

Polygons; any Polyline which is larger than 40kB and any Polygon which is larger than 10kB will be removed from the map.

Creating a New Map

1. If you have not already done so, start VxToolbox on the PC where ArcGIS Pro is installed, click the

Maps tab.

In the left panel, click the add icon ( ).

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3. In the Add a Map dialog box, click to select the appropriate radio button:

l For an outdoor map, select Add a World Map (ESRI Street Map).

l For an indoor map, select Add GeoDB Map from a DWG file(s).

l To use a jpeg or png file, select Add a Raster Map (jpeg or png).

4. If you selected an indoor map:

a. In the Select DWG file(s) to convert area, click Browse, select all files (including all xref dwg

files), and then click Open.

b. Wait for the map to convert.

c. This can take an hour or more for large files. Progress is indicated in the Processing... bar.

Note:At any time during this process, you can click

a Map

dialog box, where you can select the map type, etc. You can also click

Start Over

to return to the initial

Back

when it is enabled, to return to the previous step in this process.

d. In the Conversion Complete screen, click the checkboxes to select all layers to include in and

deselect all layers to exclude from the map, and then click Next.

e. In the Designate which included layers will serve as CAMERA layers area, click the

checkboxes to select the layers dedicated to cameras and deselect the layers that are not, and then click Next.

f. In the Name your map and save to your VX System area, click Download CSV Report to see

details about which cameras were found, and which were not.

g. If the map is correct, click to select the radio button for either Update Existing Map or Save

New Map.

h. If you selected Update Existing Map, select a map from the Select Existing Map drop-down

menu, click the map you wish to update, and then click Save to VX System.

i. If you selected Save New Map, type a name in the Map Name field, and then click Save to VX

System.

j. When you have added all needed maps, click the X at the top, right of the Add a Map dialog box

to close it.

5. If you selected an outdoor map:

a. Type a value in the Name field.

b. Click Save.

Add

6. If you selected a raster map:

a. Type a value in the Name field.

b. Click Browse..., navigate to and select the file, and then click Open.

c. Click Save.

Viewing an Existing Map

1. Start VxToolbox on the PC on which ArcGIS Pro is installed, and then select your VideoXpert system from the top left drop down-menu.

Ensure that the user logging in is assigned the “administrator” role or has all of the maps permissions assigned.

2. Click the Maps tab.

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3. From the list of maps in the left panel, click the map to preview.

The selected map is displayed in the right panel.

Editing an Existing Map

1. If you have not already done so, start VxToolbox on the PC where ArcGIS Pro is installed, click the

Maps tab, and then (in the left panel) click to select the map.

Click the edit icon ( ).

3. (Optional) To rename the map, type a new name in the Edit Map field.

4. (Optional) To add cameras to the map, drag them from the Cameras tab in the left panel to the appropriate location on the map.

5. (Optional) To add a link from the current map to another map, drag a map name from the Maps tab in the left panel to the appropriate location on the current map.

6. (Optional) To move a camera or linked map on the map press and hold Ctrl, click the camera or map to be moved, and move it to the appropriate location.

7. To rotate a camera, right-click it, and then select a value in the Set Rotation window, either by using the slider bar or by typing a value in the field.

8. To remove a camera or a linked map from the map, right click it, and then click Remove From Map.

9. (Optional) To replace an AutoCAD map file:

a. Above the map in the right panel, click Edit/Replace Map File.

b. Follow the instructions in the section titled Creating a New Map.

c. Click the X in the upper right corner of the Edit/Replace Map File dialog box to close it.

10. Click Save.

Removing an Existing Map

1. If you have not already done so, start VxToolbox on the PC where ArcGIS Pro is installed, click the

Maps tab, and then (in the left panel) click to select the map.

Click the delete icon ( ).

Managing Permissions for Maps

After you have created maps, use VxToolbox to assign map permissions to different roles.

1. If you have not already done so, start VxToolbox on the PC on which ArcGIS Pro is installed.

2. Refer to the section titled Managing Users and Roles for instructions to add, edit, and assign roles.

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Using VxPortal

VxPortal is a Web interface that enables you and other users to view live and recorded video from your VxPro system without using the hard VxOpsCenter client.

VideoXpert Portal requires Google Chrome 50+, Mozilla Firefox 50+, Microsoft Edge 14+, or Safari 600+ with Javascript enabled.

VxPortal operates as a simplified version of VxOpsCenter.

l To view cameras, simply double-click or drag them into the cell you want to view them in.

l Roll over a cell to engage playback controls.

l Change layouts, use filters, create bookmarks perform other operations as you would in

VxOpsCenter. Refer to the chapter Using VxOpsCenter for instructions.

Accessing VxPortal

1. Launch VxPortal by one of the following methods:

l Click the VxPortal icon on the desktop.

l Open a web browser and go to the IP address of VxPortal (for example: https://[ip address of

VxPro]).

Note:If the server(s)on which the VideoXpert system is installed are configured for FIPS mode, VxPortal might not work in Chrome and Firefox browsers. Use Microsoft® Edge.

2. Enter your Username and Password, and then click Log In.

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Changing the System Password in VxPortal

For security purposes, you should change the default password for your system. To change it using VxPortal:

1. Click admin in the upper-right of the window to access the pull-down menu.

2. Click Change Password.

3. In the Change Password dialog box, enter the requested information in the fields, and then click

Save.

Managing Exports

1. Click admin in the upper-right of the window to access the pull-down menu.

2. Click Manage Exports.

3. In the Export Archive window, view the list of exports in the table.

l (Optional) Click on any column title (except Action), to sort by the values in that column.

l (Optional) Click to expand Filter, and then do one of the following: enter a file name or creator;

select From and To start and end dates and times; and/or select a Status to view a subset of all exports. Click Clear to clear the filter fields.

4. (Optional) To download an Export Archive record, click Download in the Action column for the archive row, right-click the file name at the lower left corner of your monitor, and then click Open.

(Optional) To edit the export name, click the pencil icon ( ) in the Action column for the archive row; in the Edit Export Name dialog box, type a value in the New Name field, and then click Save.

(Optional) To delete an export, click the trashcan icon ( ) in the Action column for the archive row;

in the confirmation dialog box, click to select or deselect the checkbox to Delete Permanently, and then click Yes.

l If you did not select Delete Permanently, the archive is removed from the current list, and is

added to the Export Trash Bin.

l If you did select Delete Permanently, the archive is deleted, but not added to the Export Trash

Bin.

7. If you want to view deleted exports, click the down arrow to the right of Export Archive, and then select View Trash Bin.

l To move an export from the Export Trash Bin to the Export Archive window, click the export

Restore button.

l To delete one item in the Export Trash Bin, click the export Delete button. In the confirmation

dialog box, the checkbox for Delete Permanently is already selected. Click Yes.

l To delete the items in the Export Trash Bin, click the down arrow to the right of Export Trash

Bin, and then click Empty Trash Bin. In the confirmation dialog box, the checkbox for Delete Permanently is already selected. Click Yes.

l To return to the Export Archive window, click the down arrow to the right of Export Trash Bin,

and then click Close Trash Bin.

8. If you want to delete failed exports, click the down arrow to the right of Export Archive, and then click Delete All Failed Exports. In the confirmation dialog box, click to select or deselect the checkbox for Delete Permanently, and then click Yes.

To exit the window, click the in the upper-right corner of the window, or click outside the window.

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Configuring the Server

To configure the VideoXpert Server:

1. Click admin in the upper-right of the window to access the pull-down menu.

2. Click Configure Server. This launches VideoXpert StoragePortal.

3. Log in to the server, and see the section titled Configuring Advanced Storage Using VideoXpert

Storage Portal for instructions on using the interface.

Viewing Keyboard Shortcuts

To view a list of keyboard shortcuts for VxPortal:

1. Click admin in the upper-right of the window to access the pull-down menu.

2. Click Keyboard Shortcuts.

3. To exit the window, click the X in the upper-right corner of the window, or click outside the window.

Logging Out

To properly exit VxPortal:

1. Click admin in the upper-right of the window to access the pull-down menu.

2. Click Log Out.

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Configuring Advanced Storage Using VideoXpert Storage Portal

VideoXpert Storage Portal provides advanced settings and status that can help you fine-tune and monitor your VideoXpert Storage devices.

Accessing the VideoXpert Storage Portal

1. Login to VxPortal.

2. Click admin in the upper-right of the window to access the pull-down menu.

3. Click Configure Server.

4. Enter the Username and Password, and then click Log In. The default Username and Password are both “admin”.

Checking VideoXpert Storage Status

The Status page provides basic status information about your storage/recorder to help you determine whether you are under-utilizing or over-burdening the recorder.

1. In VideoXpert Storage Portal, click the Status tab.

2. View the available information.

Generating and Downloading Storage Logs

Storage logs can provide insight to an anomaly with the recorder or one of the sources recording to it. When requesting support from Pelco, a Pelco technician might request logs from the recorder. To generate and download Storage logs:

1. In VideoXpert Storage Portal, click the Status tab.

2. Click Generate Log Archive.

3. In the Generate Logs dialog box, click Generate.

4. When the log has been successfully generated, click Download Log Archive (to the left of the

Generate Log Archive button).

5. Open the zip file and then save it to an appropriate location.

Configuring the Server in VideoXpertStoragePortal

Use the Configure page to assign an NTP address to the recorder. You should assign the recorder to the same NTP server as the rest of your VideoXpert network to ensure time is properly synchronized.

From this page, you can also change the transmission method and retention period for the recorder.

1. In VideoXpert Storage Portal, click the Configure tab.

2. Enter an appropriate number of days in the Maximum Retention Period field.

3. In the Transmission Method field, click to select the radio button for Multicast or Unicast.

4. Click Save.

Backing Up and Restoring Databases on VideoXpert Enterprise Systems (VideoXpert Enterprise only)

Configuring VideoXpert Enterprise System Backups Using VxToolbox

For VideoXpert Enterprise Systems, you must configure backups using VxToolbox. See the current version of the VxToolbox User Guide, section titled Configuring System Backups.

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Manually Restoring a Database Backup on VideoXpert Enterprise Systems

1. Select one node in the cluster to be the primary node.

2. Copy the appropriate database backup from your configured network storage location to the primary node.

3. Shut down the VideoXpert Core and VideoXpert Core Database services on everything except the primary node.

4. On the primary node, open and command prompt (cmd) window as Administrator. In the cmd window:

a. Navigate to the installation directory of Core, typically “C:\Program Files\Pelco\Core”.

b. Run the set command to set the full path to the database backup as a variable. For example:

“set DbBackup=C:\Path\To\My\Backup\core-123124125.sql”.

c. Run the restore script using the command “utils\manual_restore_db.bat%DbBackup%”.

d. The script might take several minutes to complete.

5. After the script has completed, start the VideoXpert Core service on all other notes in the cluster.

Backing Up and Restoring the Database on VideoXpert Professional Systems (VideoXpert Professional only)

VideoXpert Storage takes database recovery points daily, and stores these points for eight days. You can also initiate a manual backup, an example of which is shown as Item 9 in the screen capture below. If your database enters an error state, you can restore to one of the available points from the Database page.

Manually Backing Up the Database on VideoXpert Professional Systems

1. In VideoXpert Storage Portal, click the Database tab.

2. In the Database Tools area, click Create Database Backup.

3. In the Backup Database confirmation dialog box, click Backup.

When the backup is complete, Completed Database Backup will be displayed in the Database Tools area of the window.

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Restoring the Database on VideoXpert Professional Systems

Restoring the database restores camera associations (provided the camera still exists within the VideoXpert environment) and storage settings. Restoring the database will not affect video directly; you will not lose video when restoring to an earlier time. However, if you have added cameras to the recorder after a backup was taken, and restore to that backup, you will lose access to video for any cameras the database restore process removes from the database.

Note: The NTP server address is not recovered during backup or restore. The NTP address must be reset manually after the backup or restore is complete.

1. In VideoXpert Storage Portal, click the Database tab.

2. In the table, locate the backup to be restored, and then click the corresponding Restore button.

3. In the Backup from [identifier] confirmation dialog box, click Restore. Restoring can take several minutes, and there is no way to cancel a restoration that is in progress.

When the restore operation is complete, Completed Restore for Backup [#] will be displayed in the

Database Tools area of the window.

Using Volume Groups and Volumes

You can organize your device video storage by creating and managing Volumes and Volume Groups.

l A volume is a logical directory in which you want to store video.

l A volume group is a group of volumes to which cameras are assigned and distributed. You can use

volume groups to:

– Separate types of storage (like internal vs. external)

– Set different retention parameters for different sets of drives.

– Write video to more than one volume. When all volumes are full, the system will overwrite

volume containing the oldest stored video.

l The system ships with a volume group called Default Volume Group. You can rename or delete this

volume group.

l An archive volume group is a volume group to which the recorder will move the oldest video from the

other volume groups, instead of deleting the oldest video. See the section titled Using External NAS

Storage (Archive Volume Group) for more information about the archive volume group.

Using External NAS Storage (Archive Volume Group)

By connecting an external volume (network storage/NAS), you can extend your retention time for VideoXpert Storage recorders. When your VideoXpert Storage recorder achieves its maximum capacity and would normally begin to delete the oldest video, it will send video to the NAS instead. Video will still adhere to retention parameters, even when moved to external storage. The experience in accessing video is the same, whether a recording is served from a the VideoXpert Storage recorder or an external server.

Note: We support SMB1 NAS servers when using anonymous access. For systems that require a username/password for NAS access, you must use SMB2 or higher.

The external storage server must reside on the VideoXpert network. You can select whether to require login credentials. If the server requires and is provided login credentials, NAS Authentication is enabled.

As video transfers from a VideoXpert Storage recorder to an external storage server, bandwidth of your incoming cameras is equal to the bandwidth out to external storage. When using external storage, you

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should plan storage distribution to ensure bandwidth availability for incoming cameras, storage overflow, and user impact in viewing recorded video.

Note: While each VideoXpert Storage recorder can only have a single archive group, multiple VideoXpert Storage recorders can use the same NAS server. In this case each VideoXpert Storage must point to a different path/folder on the NAS server; pointing multiple VideoXpert Storage recorders to the same archive group network path will cause video to expire earlier than expected and without warning. You can individually select whether each path uses NAS Authentication.

Creating a New Volume Group

1. In VideoXpert Storage Portal, click the Volumes tab.

At the bottom right of the Volume Groups panel, click the plus sign icon ( ).

3. In the Create New Volume Group dialog box:

a. Enter a value in the Name field.

b. Click to select or deselect the checkbox for Designate this Volume Group as the Archive

Volume Group.

If there is already a designated Archive Volume Group, a dialog box opens.Read the message, click OK, and then either remove the archive designation from the existing volume group and re-add the new volume group, or re-add the new volume group but do not designate it as the Archive Volume Group.

c. Click OK.

4. If you selected this volume group to be the archive volume group, and there is already a designated archive volume group, the Attention dialog box will inform you of this, and instruct you to remove the current archive volume group.To proceed:

a. Click OK

Identify the current archive volume group by the Archive Volume Group icon ( ) to the left of the volume group name.

Select the volume group that is the current archive volume group, click the pencil icon ( ), deselect the checkbox, and then click Save.

d. Add the new volume group, and select the checkbox to set it as the Archive Volume Group.

Editing a Volume Group

1. In VideoXpert Storage Portal, click the Volumes tab.

At the bottom right of the Volume Groups panel, click the pencil icon ( ).

3. In the Edit Volume Group dialog box:

a. (Optional) Enter a value in the Name field.

b. Click to select or deselect the checkbox for Designate this Volume Group as the Archive

Volume Group.

c. Click Save.

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a. Click OK

Identify the current archive volume group by the Archive Volume Group icon ( ) to the left of the volume group name.

Select the volume group that is the current archive volume group, click the pencil icon ( ), deselect the checkbox, and then click Save.

d. Add the new volume group, and select the checkbox to set it as the Archive Volume Group.

Deleting a Volume Group

1. In VideoXpert Storage Portal, click the Volumes tab.

2. Click to select the volume group to be deleted.

At the bottom right of the Volume Groups panel, click the trashcan icon ( ).

4. In the Delete Volume Group dialog box, click OK.

5. If you deleted the archive volume group, edit another volume group and select the checkbox to set it as the Archive Volume Group.

6. If there is no designated archive volume group, the system will not archive video.

Creating a New Volume

1. In VideoXpert Storage Portal, click the Volumes tab.

2. In the Volume Groups panel, click to select a Volume Group to which the new Volume will be assigned.

At the bottom right of the Volumes (center) panel, click the plus sign icon ( ).

4. In the Create New Volume Group dialog box:

a. Enter a value in the Path field.

b. Click to select or deselect the checkbox for Requires credentials.If you select this checkbox,

enter values in the Username, Password, and Domain fields.

c. Enter or select a value in the Buffer Size field.

d. Click to select or deselect the checkbox for Reserve bandwidth for this volume.

e. Click OK.

Editing a Volume

1. In VideoXpert Storage Portal, click the Volumes tab.

2. In the Volumes (center) panel, click to select the volume to edit.

At the bottom right of the Volumes panel, click the pencil icon ( ).

4. In the Edit Volume Path dialog box:

5. (Optional) Enter a value in the Path field.

6. (Optional) Click to select or deselect the checkbox for Requires credentials.If you select this checkbox, enter values in the Username, Password, and Domain fields.

7. (Optional) Enter or select a value in the Buffer Size field.

8. Click to select or deselect the checkbox for Reserve bandwidth for this volume.

9. Click Save.

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Deleting a Volume

1. In VideoXpert Storage Portal, click the Volumes tab.

2. In the Volumes (center)panel, click to select the volume to be deleted.

At the bottom right of the Volumes panel, click the trashcan icon ( ).

4. In the Delete Volume dialog box, click OK.

Associating Devices With a Volume

If you have more than one non-archive volume group, you can associated devices (cameras) with specific volume groups.This enables you to control data streams between the system and the volume groups.

1. In VideoXpert Storage Portal, click the Volumes tab.

2. In the Volume Groups (left) panel, click to select the volume group with which you will associate devices.

In the Associated Devices (right) panel, click the pencil icon ( ).

4. In the Edit Devices in Volume Group “[group name]” dialog box, click to select or deselect the checkboxes for the devices to associate with the volume group, and then click Save.

5. (Optional) Use the filter to show a subset of the devices in a volume group:

a. In the Volume Groups (left) panel, click to select the volume group.

b. In the Associated Devices (right) panel, in the Filter field, type in a value (for example “IP”).

Viewing Storage Assignments

You can check the status of individual streams and whether or not they are recording from the VideoXpert Storage Portal Assignments page.

1. In VideoXpert Storage Portal, click the Assignments tab.

2. In the Recorders (left) panel, click to select a recorder.

3. Scroll through the device list to see the Name, ID, IP address, and Status of each device.

4. Hover over a device name or ID to see the full text.

Changing the Password

1. In VideoXpert Storage Portal, in the upper right corner of the window, click Change Password.

2. Enter the current password and new password in the appropriate fields.

3. Click Change Password.

4. In the Success dialog box, click OK.

5. Login to VideoXpert Storage Portal using the new password.

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Logging Out

To log out of VideoXpert Storage Portal, in the upper right corner of the window, click Logout.

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Using VideoXpert OpsCenter

Installing and Configuring VxOpsCenter

On VideoXpert Enterprise systems you must install VxOpsCenter. On both VideoXpert Enterprise and VideoXpert Professional systems, you must configure VxOpsCenter before use.

Installing VxOpsCenter (VideoXpert Enterprise only)

Your system must meet the minimum requirements and have Microsoft®.NET 4.6.1 or later installed before you can install the VxOpsCenter Client application.

1. Run the VxOpsCenter EXE installer.

2. Read and accept the terms of the End User License Agreement, and then click Next.

3. Click Begin Installation.

4. Follow the instructions in the Installation Wizard to complete the installation.

5. Click Close.

Running the Application for the First Time

When you run the application for the first time, you will create your user account, configure basic VxOpsCenter and video behaviors, and, most importantly, point VxOpsCenter to the VideoXpert system(s) you want to use. Some steps in initial setup are optional; you only need to access these options if your workstation and network differ from default settings. The general work flow is as follows:

1. If VxToolbox is open, close it.

Note:Do not run VxToolbox and VxOpsCenter at the same time. Doing so might cause memory-related issues.

2. Run VxOpsCenter.

3. Create your Workstation Configuration account.

l This account is local to the workstation and preserves your configuration and your VideoXpert

system credentials from other users who might access your workstation.

l Your workstation configuration account credentials may be the same as your VideoXpert user

credentials, though you may want to use different credentials for your workstation configuration account to maximize security.

4. Configure your workstation, including your monitor layout. See the section titled Setting Up Your

Workstation.

5. Configure System Server Connections. See the section titled Configuring VX System Connections.

6. Indicate whether or not to allow multi-system access. See the section titled Enabling or Disabling

Multi-System Access (Simultaneous Server Connections).

7. Login to VideoXpert with your standard credentials (not the Workstation Configuration credentials) to begin using VideoXpert.

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Setting Up Your Workstation

Workstation settings determine the basic behavior of the system. You can re-configure the workstation at any time.

1. In the VxOpsCenter Login window, from the Connect to System drop-down menu, select None -

Configure Workstation; enter values in the Username and Password fields; and then click Log In.

2. If the Workstation Configuration dialog box does not open, or to update the configuration later, launch the Workstation Configuration dialog box: In Mission Control, click the User Menu icon ( ) ,

and then select Configure Workstation.

3. Enter a Workstation Name. This is the name by which VxCore will recognize the workstation and the name by which other users will recognize the workstation when sending video, responding to workstation-related events, etc.

4. Enter values in the Username and Password fields under Vx Workstation Account.

5. Under, Workstation Mode, select Normal or Shared Display mode. Shared Display mode provides monitor-wall functionality for a workstation operating a single monitor. See the section titled

Configuring Shared Display Mode for more information about Shared Display mode.

6. For VideoXpert Enterprise systems only, if your workstation will support multiple monitors through VxDecoder, click the Configure Monitors icon ( ) to the right of Configure Monitors to open the

Configure Monitors window for the workstation. See the section titled Configuring Monitors for

VideoXpert Workstations (VideoXpert Enterprise Only) to learn more about monitor configuration.

7. In the NTP Server for Enhanced Decoder area, do one of the following:

8. Click to select the radio button for Use Windows Time Service time server ( time.windows.com ).

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9. Click to select the radio button for Manually specify a time server, and then enter your NTP Server

Address.

10. (Optional) click the checkbox to select or deselect Enable hardware acceleration. Hardware acceleration is enabled by default and should only be disabled if your workstation uses an unsupported graphics chipset, or if you need to troubleshoot graphics issues that may result from your graphics drivers and chipset.

11. Click Apply, OK, or VX System Connections to save your workstation configuration settings. If you clicked VX System Connections, see the section titled Configuring VX System Connections.

Configuring Monitors for VideoXpert Workstations (VideoXpert Enterprise Only)

The VxOpsCenter supports monitors connected directly or monitors connected through Enhanced Decoders over the network for VideoXpert Enterprise workstations. For best performance, it is recommended that you run Windows® 8 or later on workstations operating decoder-driven monitors.

For workstations using multiple monitors driven by Enhanced Decoders, TightVNC server mirrors Windows elements on the monitors that are driven by Enhanced Decoders over the network. Video decoding processes are handled by the decoders driving each monitor, but the user experiences what appears to be a single, unified Windows desktop.

1. Log in using the Workstation Configuration Account.

In Mission Control, click the User Menu icon ( ) , and then select Configure Workstation.

3. Select Configure Monitors. If you have already performed initial configuration for the system, log in as the VxOpsCenter local administrator first, and then select Configure Monitors.

4. For each monitor:

a. Click to select the monitor.

b. Click to select the radio button for either Direct or Decoder.

c. If you selected Decoder, enter the IP address of the decoder, and then click Connect.

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Figure 1: Connecting Monitors to Enhanced Decoders

d. The example above shows the assigned monitor number (32) in the lower right corner of the

monitor.

e. (Optional) If you are going to send video to a monitor remotely, assign a number to the monitor.

To do so: enter a number in the VxSystem Monitor Number field, and then click to select or deselect the checkbox for Auto-accept all shared video streams and views. When Auto-accept

all shared video streams and views is selected, the monitor will automatically accept video

streams and views that have been sent by another workstation or shared display; when it is not selected, a user must manually accept shared video streams and views on the monitor.

Note: Pelco recommends that you only assign a unique number to a monitor (workstation or shared display) if you will send video to it remotely. If you set a monitor number, every change made to that window will be sent to the server. This is an unnecessary load if you are not using the monitor as part of a monitor wall.

5. When you have configured all monitors, click Done.

Configuring VX System Connections

The list of VX System Connections determines the VideoXpert environments to which your VxOpsCenter can connect. When users log in with their VideoXpert system credentials, VxOpsCenter will connect them to relevant VideoXpert environments. If a server is not in the list of system server connections, users will not be able to connect to it using VxOpsCenter.

Only the Workstation Configuration account can define system server connections. When you add systems using the Workstation Configuration account, and you are working in MSA mode, you can elect to

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provide credentials. If you add credentials for systems, then your Workstation Configuration account will also immediately connect you with your systems. If you do not provide credentials, then you must manually enter credentials for each system after you log in as the workstation configuration user. If you are using Single Server Access mode (non-MSA mode), you must always provide the credentials when logging in.

When setting up a connection to a server, you can determine streaming performance to the system. By default, system connections use the best possible streaming options, but you may need to disable settings or adjust your connection speed to account for the network between the workstation and the system to which you will connect. See the section titled Understanding System Streaming Performance Settings.

Note: To optimize decoder performance in Windows 7, download and install the DFMirage mirror driver. Do not install the DFMirage driver if running a version of Windows other than Windows 7.

Enabling or Disabling Multi-System Access (Simultaneous Server Connections)

Multi-system access allows you to access multiple VideoXpert environments simultaneously using your Workstation Configuration account. When enabled, your Workstation Configuration account will store credentials for your VX systems, acting like a master key for VideoXpert (on this workstation). When you log in with your Workstation Configuration account, you will be able to select and access video from all of your VX systems without having to provide credentials for each of your systems.

Note:The multi-system access option takes effect whether or not you have configured the workstation to connect to multiple systems.

To enable multi-system access:

1. Select the system to which you will connect; to log in as the Workstation Configuration User, you must select None - Configure Workstation.

2. Log into VxOpsCenter with the Workstation Configuration credentials.

In Mission Control, click the User Menu icon ( ), and then select Configure Workstation

4. Click VX System Connections.

5. Click to select or deselect the checkbox for Enable simultaneous access to multiple systems. When you select this checkbox, the Multi-System Access Login dialog box opens. Click OK to acknowledge the information and close the dialog box.

With multi-system access enabled, the Systems section is available within VxOpsCenter. You can select or deselect systems to show or hide sources belonging to your various systems.

If the Enable simultaneous access to multiple systems setting is disabled, before you log in, you must select the system to which you will connect; to log in with the Workstation Configuration credentials, you must select None - Configure Workstation.

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Figure 2: Login prompt with simultaneous system access disabled

Adding Servers to VxOpsCenter

1. Log into VxOpsCenter with the Workstation Configuration Account.

In Mission Control, click the User Menu icon ( ), and then select Configure Workstation.

3. Click VX System Connections.

4. If there is an existing system list, import it.

Click the menu icon ( ) at the lower left of the Workstation Configuration window.

b. Click Import System List.

c. Click Browse, and then select the appropriate file.

d. Review the information in the Import System List window, and do one of the following:

l Click to select the radio button for Replace List.

l Click to select the radio button for Merge Lists, and then click to select the checkboxes for

each system that you want to replace with the imported information.

e. Click Import.

5. To add another server:

Click the Add System Connection icon ( ) at the lower right of the Workstation Configuration window.

b. (Optional) Provide notes about the server. The notes are only available to the Workstation

Configuration account.

c. Provide the IP of the server in the Server Address field, and adjust the HTTPS Port value if

different from the default.

d. (Optional) Adjust System Streaming Performance settings. See the section titled

Understanding System Streaming Performance Settings

e. (Optional) Click to select or deselect the checkbox for Validate SSL/TLS Certificate...

f. (Optional) Type values in the Username and Password fields.

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g. Click Test Connection to verify that you have provided the correct server address; testing the

connection will require you to provide credentials to the server.

h. Click Save.

6. If you want to export the System List:

Click the menu icon ( ) at the lower left of the Workstation Configuration window.

b. Click Export System List.

c. In the Export System List window, enter a value in the System List File Name field,

d. In the To Location field, click Browse and browse to the location to which the file will be saved.

e. (Optional) Click to select Include Username & Password for each System.

f. Click Save.

7. When you have added all appropriate connections, click OK.

8. If the Log Out Required dialog box opens, click OK. You will be logged out. The configuration changes are applied when you log back in.

Editing a System Connection

1. Log into VxOpsCenter with the Workstation Configuration Account.

In Mission Control, click the User Menu icon ( ), and then select Configure Workstation.

3. Click VX System Connections.

4. Click to select the system connection to be edited.

Click the Edit System Connection icon ( ) at the lower right of the Workstation Configuration dialog box.

6. In the Configure System Connection dialog box, make all necessary updates, and then click Save.

7. In the Workstation Configuration dialog box, click OK to save the settings.

8. If the Log Out Required dialog box opens, click OK. You will be logged out. The configuration changes are applied when you log back in.

Deleting a System Connection

l 1. Log into VxOpsCenter with the Workstation Configuration Account.

In Mission Control, click the User Menu icon ( ), and then select Configure Workstation.

3. Click VX System Connections.

4. Click to select the system connection to be deleted.

Click the Delete System Connection icon ( ) at the lower right of the window to delete the connection to the server.

6. In the Delete System Server Connection dialog box, click OK to confirm the deletion.

7. In the Workstation Configuration window, click OK to save the settings.

8. If the Log Out Required dialog box opens, click OK. You will be logged out. The configuration changes are applied when you log back in.

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Understanding System Streaming Performance Settings

System streaming performance settings determine the quality of streams you receive or, in some cases, whether you receive a stream at all from a particular system. These settings affect frame rate and latency of video, typically for the better with each subsequent setting. However, these options may not be available for your network. VxOpsCenter uses the deepest selected option that is provided by the server.

If you deselect all Streaming Performance options, you will engage JPEG Pull streaming. JPEG Pull streaming is always available and works on virtually all network types (anywhere a TCP connection is available). It works even on slow connections, in part because of its lower quality (low frame rate and high latency).

To set the System Streaming Performance, log in with the Workstation Configuration account and add or edit a system.

l Allow RTSP/RTP is recommended for most system configurations. Select this to enable RTSP

streaming over TCP (or Unicast or Multicast UDP, depending on subsequent settings). This option provides a higher quality stream than JPEG Pull on all but the slowest networks.

l Allow UDP is recommended for most LAN configurations. This setting enables Unicast streaming

over UDP. Streaming over UDP is more efficient and has lower latency than streaming over TCP. However, UDP traffic is blocked by some WAN networks, and by fewer LAN networks. If you encounter streaming problems, try deselecting it.

l Allow Multicast is recommended for most enterprise-level networks whose switches allow

multicast traffic. This setting enables Multicast streaming over UDP. Multicast UDP streaming is even more efficient than unicast UDP streaming. However, multicast traffic is blocked by most WAN networks, and by some LAN networks.

l Connection Speed determines the type and resolution of video available to you; at slower

connection speeds, you will receive video transcoded into lower resolutions. When streaming JPEGs, your connection speed determines the compression of JPEG images (the lower the speed, the greater the compression).

– 512k restricts you to JPEG streaming.

– 1 Mbps restricts video to CIF resolution (352 x 240) or smaller.

– 5 Mbps restricts video to D1 resolution (720 x 480) or smaller.

– 10 Mbps restricts video to secondary streams when available.

– Connection speeds greater than 10 Mbps can access full resolution video. Options are 50

Mbps, 100 Mbps, 1 Gbps, and 10 Gbps.

Configuring Shared Display Mode

A Shared Display is a single-monitor workstation that provides monitor wall functionality within VideoXpert. In this mode, local controls are disabled; you will not control the application locally. Rather, you and other users will send tabs and video to the shared display and control the shared display remotely.

Your workstation must have only one, locally-connected monitor to support Shared Display mode. (If more than one monitor is connected to the workstation, you will be unable to put the workstation into Shared Display mode.) Putting the VxOpsCenter in Shared Display mode causes the VxOpsCenter application to start and log-in automatically when Windows starts. Because the workstation is intended to start without user interaction, it is recommended that you configure Windows to start and log-in automatically for shared displays.

The user account you provide when setting up Shared Display mode must have the Setup Edge Devices permission. The account should also have rights to view and control any cameras you send to the monitor;

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the shared display cannot display cameras it does not have permission to access, even if the user sending something to the shared display has permission to view those cameras.

Note:Shared display is not available if multi-system access is enabled.

To configure an VxOpsCenter for Shared Display mode:

1. If you have not already done so access the Configure Workstation window:

a. Log into VxOpsCenter with the Workstation Configuration account.

In Mission Control, click the User Menu icon ( ), and then select Configure Workstation.

2. Click the Workstation Settings tab.

3. In the Workstation Mode section of the window, click to select the checkbox for Shared Display.

4. Provide a number for the monitor. The number will allow you to set rules to send video to your shared display, or to send video to the shared display by number.

5. (Optional) Enter or select a VX System to create a VideoXpert Connection. Selecting this option opens a dialog to configure system server connections. See the section titled Configuring VX

System Connections.

6. Provide the user name and password of an account with credentials to view video; the account provided must have access to cameras and functions you want to use through the shared monitor.

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7. (Optional) Click the checkbox to select or deselect Show camera names and timestamps in video

cells. Whether the user sharing video has names and timestamps enabled, the shared display uses

this preference to determine whether or not to display overlays.

8. (Optional) Click the checkbox to select or deselect the Show Shared Display title bar.

9. In the Aspect Ratio area, click to select the radio button to either Maintain video aspect ratios or

Stretch video to fill the cells. If you select Stretch video to fill the cells, an option appears that allows

you to collapse space between cells.

10. Click Save.

Configuring VxOpsCenter Kiosk Mode (Optional)

You can run VxOpsCenter in kiosk mode, so that only VxOpsCenter Client will be run without access to any other Windows applications.

l The launcher and script are not included in the default installer of VxOpsCenter.

l To run in kiosk mode, install VxOpsCenter on a machine with Windows 10 operating system using

VxOpsCenter 2.5 or later.

Note:If not done properly, this process might result in a loss of critical data. In addition, the process has several complex steps that, if not done properly, might result in unforeseen results. Before beginning this process, ensure that all important data is backed up. If you are uncertain of this process or are unfamiliar with the requirements, contact Product Support Services for assistance.

To install and configure VxOpsCenter to run in kiosk mode:

1. Install VxOpsCenter v 2.5 or later on a Windows 10 PC.

2. Download OpsCenterLauncher.zip and kiosk_mode_script_v2.ps1.

3. Unzip OpsCenterLauncher.zip and copy the files to the VxOpsCenter directory at c:\Program Files\Pelco\VideoXpert\VxOpsCenter.

Note:The path must be the same as the path specified in kiosk_mode_script_v2.ps1.

Note:If the OpcCenter Client kiosk mode is updated to a newer version, copy the contents of OpsCenterLauncher.zip to the folder again.

4. Create a local standard user account called “Operator”.

Note:The account must be the same as the account specified in kiosk_mode_script_v2.ps1.

5. Run kiosk_mode_script_v2.ps1 as the Windows Administrator.

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Logging In

Open the VxOpsCenter application.

1. Enter your credentials.

2. (Optional) If VxOpsCenter is configured to connect to a single system at a time, select the system you want to access. See the section titled Understanding User Account Types.

3. Click Log In.

Understanding User Account Types

VxOpsCenter supports two types of users:

l The Workstation Configuration account provides access to VxOpsCenter settings and allows you to

configure connections to VX systems. The configuration account should be reserved for administrators, especially if multiple users will share the same workstation.

l Logging in as a standard VX system user provides access to standard VX features - viewing video,

controlling cameras, etc.

Note: If multi-system access is enabled, only Workstation Configuration accounts are supported.

If your user account is both the Workstation Configuration account and a VX system user, VxOpsCenter will log you into applicable VX systems and allow access to workstation configuration settings.

When you log in as a standard VX system user, the system will only populate sources and options you have permissions to see (determined by the roles assigned to your user account). If a system or camera does not appear when you log in, then the system or camera might be offline, or you might lack the appropriate permissions.

Setting Your Display Language

The localization presented by the VxOpsCenter client is based on the Region and Language settings within Windows.

Note:You must have the appropriate Windows language pack to expose display languages in the VxOpsCenter Client.

To set or change your VxOpsCenter display language:

1. Close the VxOpsCenter software if it is already running.

2. Click Start (if necessary), and then search for and click to open Region & language settings.

3. In the Languages area, if the appropriate language is not present, click Add a language. Follow the prompts to add the appropriate language.

4. In the Languages area, click on the appropriate language, then click Set as default.

5. Close the Settings window.

6. Run the VxOpsCenter Client.

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Changing Your Workstation Account Password

Log into VxOpsCenter with the Workstation Configuration Account.

In Mission Control, click the User Menu icon ( ), and then select Configure Workstation

2. Click Workstation Settings.

3. In the VX Workstation Account area, in the Password field, enter a new password.

4. Click Apply.

5. Click OK.

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Using the VxOpsCenter Interface

1 Mission Control contains settings, and all the items with which you may populate workspaces.

2 The Views panel provides access to New Tabs, Saved Tabs, and Workspaces. Your workspace

consists of tabs and monitors populated with cameras or plug-ins. You may have one active workspace at a time containing some number of tabs (typically one tab per monitor, but that is not a limitation); each tab contains some number of video streams or plug-ins.

3 The Systems panel enables you to add or edit system connections. This is available only when

running in multi-system access (MSA)mode.

4 The Content panel provides access to the Sources tab, whichshows all the video sources that the

current user can access. Use the filters in the panel to sort the list in real time. It also provides access to the Plugins tab, which contains content and overlay plugins. Content plug-ins consume a cell, like the Mapping or Image Viewer plugins. Overlay plugins operate in the same cell as video, providing additional information about the video in question.

5 The Bookmarks panel shows clips of video that you or other users have bookmarked. Use the filters

in the panel to sort the list in real time.

6 The Select Grid Layout controls or the New Tabs panel determine the number of cells in a tab.

7 A Tab is a window of the VxOpsCenter containing cells.

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8 A Cell displays a single camera or plug-in within VideoXpert. Cell highlights determine whether a cell

is selected, playing-back video, or is in PTZ mode.

9 Playback Controls and the timeline in a selected cell applies to that cell only.

10 Playback Controls and the timeline at the bottom of the tab applies to all synchronized cells within

the tab.

11 Synchronous Play enables you to select cells for which playback is synchronized.

12 Tooltips show additional information about your video sources. Hover over entries in the Sources

and Bookmarks panels to reveal tooltips.

13 The User Menu contains preferences and controls specific to the current user. Through this menu,

you can reach application Preferences, the Export Archive, the View Launcher, and other user options.

14 The Event Counter shows how many active events that require response from you or someone with

similar permissions.

The Undock Mission Control icon ( ) undocks Mission Control from its current location. When it

is undocked, the Dock Mission Control icon ( ) docks it to any tab in the workspace.

The Move Mission Control to the Left ( ) icon is visible when Mission Control is in the default position--the right panel, and moves it to the left panel. The Move Mission Control to the Right icon (

) is visible when Mission Control is the left panel, and moves it to the right panel.

17 Quick access to frequently used tools are provided in Mission Control, just above the Views panel.

Click the corresponding symbol to get to New Tabs ( ), Plugins ( ), Saved Tabs ( ), and

Workspaces ( ).

Adding Quick Access Icons to Mission Control

Quick access to frequently used tools are provided in Mission Control, just above the Views panel. They can be added and removed. To add or remove the quick access icons:

1. In Mission Control, right-click in the space above Views.

2. Click to select (to add) or deselect (to remove) a tools icon.

3. Repeat these steps to add or remove another tools icon.

Using Context Menus

You can right-click entries in the source list or cameras in your active workspace to reveal additional options available to your user and the devices you want to use. VxOpsCenter provides users with only the options available to you at any given time; availability may be limited by factors including your user permissions, the types of cameras you use, and whether or not PTZ mode is engaged. Options include the following.

l Send To enables you to choose a view to send (a saved tab, saved investigation, or workspace), a

destination for the view, and whether to force acceptance of the sent view. See the section titled

Sending Views to Users, Workstations, or Shared Displays.

l Edit Source enables you to assign the selected source a new name or number. See the section

titled Editing the Name or Number of a Source.

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l Manage Tags shows you what tags are assigned to the selected camera(s), system, and folders;

and lets you filter which tags to show. See the section titled Managing Tags.

l Open Camera Configuration in Browser opens the camera Web UI, and enables you to login and

make changes to the camera configuration. Refer to the camera operations manual.

l Open in VxToolbox opens VxToolbox to the corresponding system, and highlights the source in

the Devices (center) panel. Refer to the current version of the VxToolbox User Guide (for VideoXpert Enterprise systems) or to the VxToolbox section of the VideoXpert Professional User

Guide.

l Rotate lets you select the default rotation, 180 degrees, or plus or minus 90 degrees. See the

section titled Rotating the Camera.

l Diagnostics and Analytics lets you toggle:

– Show Statistics to display or hide camera statistics including such things as bitrates, mode,

source, and call-up time. See the section titled Displaying Statistics.

– Show Simple-Motion Data or Show Analytics Drawing Data to display or hide analytics

overlays on some Pelco cameras. See the section titled Using Analytics Overlays.

l Relays to activate or deactivate a relay on the device.

l Home Preset returns the camera to the home position. See the section titled Executing PTZ

Presets and Patterns.

l Presets lets you select an existing preset position, edit an existing preset position, and create a new

preset position. See the section titled Executing PTZ Presets and Patterns.

l Pattern enables you to run an existing pattern. Patterns must be created on the camera. Refer to the

camera operations manual.

l Refresh Presets and Patterns retrieves the list of presets and patterns from the camera. It does

not overwrite or delete any patterns created from VxOpsCenter.

l Send Preset Number will send a preset to a specified cell in a specified monitor; and can display

the data source, jump to a specified time, and trigger a preset. See the section titled Sending Cells

to Shared Displays.

l Search Recordings for Motion (Pixel Search) is available in VideoXpert Professional only, and

allows you to quickly find search for motion in a camera recording. See the section titled Using Pixel

Search.

Using Tooltips

Hover over any bookmark in a cell or in the Bookmarks panel to reveal additional information about the bookmark. This information might include:

l The name of the bookmark

l The name of the device

l The date and time at the middle of the bookmark recording time

l An image from the recorded bookmark

Hover over the device symbol on any source in the Sources panel to reveal additional information about the source, including:

l The name of the source

l The current image of the source (if enabled)

l Whether or not the camera is Online, On Screen, and Recording, and whether PTZ is locked (if the

camera has PTZ).

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l Watched by information

l Tags associated with the source (if any)

l Technical Details such as: whether or not there is camera storage, the IP address, the camera ID,

the target location for recording (if any), the camera model, the camera serial number, and the camera software version

Click on View to display the source in a cell.

Using Watched By

If you have the “Multiview” permission, you will see a Watched by field in tooltips throughout the VxOpsCenter interface. The Watched by field shows users watching live video from a particular video source; the Watched by field does not show users playing back video recorded from a video source.

If the users listed in the Watched by field are viewing video from a different site than you, the tooltip will also attempt to indicate the site from which other users are watching video. If users are watching video from an aggregated site, the tooltip will state the site name in parenthesis. If you are watching video from an aggregated site, and the users listed in the Watched by field are accessing VideoXpert from the Aggregation (parent) site, then the tooltip will simply list parent site.

Setting User Preferences

When logged in to VideoXpert, you can set some basic preferences for behaviors within the VxOpsCenter application.To access the Preferences window:

In Mission Control, click the User Menu icon ( ).

2. Click Preferences.

The Preferences window opens.

Updating General Settings

In Mission Control, click the User Menu icon ( ).

2. Click Preferences.

3. In the Preferences window, click General.

4. (Optional) Click Reset Tips and Warnings, and then click OK in the Reset Warnings confirmation window.

5. (Optional) Click to select the checkbox to enable Display system time and date in the window

footer.

6. Click Done to exit the Preferences window.

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Updating Mission Control Settings

In Mission Control, click the User Menu icon ( ).

2. Click Preferences.

3. In the Preferences window, click Mission Control.

4. (Optional) Click to select and deselect radio buttons in the When double-clicking a source... area, to control how a source is opened.

5. (Optional) Click the checkbox to select or deselect Allow docking Mission Control via drag-and-

drop.

6. (Optional) Click the checkbox to select or deselect Highlight source of the selected cell in the

source list.If you select this option, you can also select Automatically scroll source list to reveal highlighted source.

7. (Optional) Click the checkbox to select or deselect Show video thumbnails on hover in the source

list.

8. Click Done to exit the Preferences window.

Updating Cells Settings

In Mission Control, click the User Menu icon ( ).

2. Click Preferences.

3. In the Preferences window, click Cells

4. (Optional) Click to select or deselect the checkbox for Always show source names in videos.If you select this option, you can also select Show overlay behind persistent source names in videos.

5. (Optional) Click to select or deselect the checkbox for Display “Live” rather than timestamp in cell

when showing live video.

6. (Optional) Click to select or deselect the checkbox for Automatically enter PTZ mode upon loading

source in cell.

7. (Optional) Click to select or deselect the checkbox for Display in-cell feedback for playback

controls.

8. (Optional) Click to select or deselect the checkbox for Collapse space (gutters) between cells.

9. (Optional) Click to select or deselect the checkbox for Display timestamp above timeline playhead.

10. (Optional) In the When placing multiple cameras area, click to select the radio button for Replace

video content and create new tabs as needed or Only fill empty cells and create new tabs as needed.

11. (Optional) In the When playing back over a low-bandwidth connection area, click to select the radio button for Decrease frame-rate to match the network capability or Play at full frame-rate, but stop

playback to buffer as needed.

12. (Optional) In the When creating snapshots area:

a. Click to select the radio button for JPG or PNG.

b. Click the checkbox to select or deselect Show overlays on snapshot.

c. Click to select or deselect the checkbox for Auto-save snapshots.If you select it, the to folder

field is displayed.Browse to and select the folder.

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13. (Optional) Click to select or deselect the checkbox for Automatically play audio when available.

a. If you selected it, click to select the radio button for From selected cell only or From all visible

cells.

b. If you deselected it, From all visible cells is not available.

14. (Optional) In the Video aspect ratio area, click to select the radio button for Maintain video aspect

ratios or Stretch video to fill cells.

15. (Optional) For PTZ cameras, in the Immersive/Panoramic Video area:

a. Click to select or deselect the checkbox for Show immersive PTZ reference on panoramic

image.

b. If there are Optera cameras on your system, the Start Optera streams as option is

displayed.Click to select the radio button for Immersive only, Panoramic only, or

Panomersive.This sets the default streaming state.

16. Click Done to exit the Preferences window.

Updating Popups and Dialogs Settings

In Mission Control, click the User Menu icon ( ).

2. Click Preferences.

3. In the Preferences window, click Popups and Dialogs.

4. Click to select or deselect the checkbox for Sort alerts by severity level instead of timestamp.

5. Click Done to exit the Preferences window.

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Using Tabs and Workspaces

A workspace is comprised of tabs; each tab consists of a layout populated with sources and plug-ins. You can save your entire workspace or individual tabs for easy access later. Users with appropriate permissions can even make their workspaces or tabs arrangements available to other users. The server automatically saves your workspace when you log out, and recalls it when you log in again.

Using Tab View Options and Modes

For each tab, use the Mode and View menus to control the display.

Configuring Tab View Options

To update view options for a tab, select the tab (in the image above, the tab is named LinkedPTZ), click

View, and then select one or more of the following options:

l (Optional) Select whether to display the tab in Full Screen mode--the tab controls and outer borders

vanish, maximizing the size of video and cells.

l (Optional) Set the Max Video Quality within the tab. Unless the tab is in collaborative mode, video

quality settings affect video locally; they will not determine the behavior of a tab displayed on another user’s workspace or a shared display, nor do they affect the quality of recorded video.

– Highest Available Quality sets the tab to behave normally; it will display the camera’s primary

stream when possible, as dictated by cell size and system resources.

– Secondary Stream forces the tab to display secondary streams for all cameras.

– D1 (720 x 480) displays video at 720 x 480 resolution.

– SIF (352 x 240) displays video at 352 x 240 resolution.

– JPEG Stream sets the tab to have all streams transcoded into JPEG frames. The rate of the

JPEG stream is dependent on network bandwidth and Media Gateway availability; this setting can be stressful on your Media Gateway.

– Thumbnail sets the tab to images that refresh roughly every 30 seconds, rather than video.

This mode uses few resources and significantly reduces the impact of the tab on your workstation. Use this mode for large areas in which a low frame rate is still enough to capture activity within the scene.

– No Video prevents the tab from displaying video locally. Use this mode when controlling a tab

on a monitor wall, so that the tab has little or no impact on your local workstation resources.

If necessary, the system will downgrade one or more video streams that are displayed in the cells. When this happens, the orange downgraded stream icon ( ) is displayed to the right of View in the

tab task bar. Click the icon to allow the system to attempt to restore the initial video quality to each cell.

l Click to select either Stretch video to fill cells or Maintain video aspect ratios, whichever is not

currently selected.

l Click to select either Collapse space between cells or Show space between cells, whichever is

not currently selected.

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Changing Tab Modes

Tab modes determine the features available to you within a tab. Changing tab modes without saving the current tab will cause you to lose your settings. Modes are exclusive; for example: a tab cannot support a sequencing mode and also the collaborative mode. Putting the tab in either mode will remove the abilities granted by the previous mode. To change the mode, click Mode, and then click to select one of these options:

l Normal mode sets the tab to behave normally.

l Collaborative mode allows you and other users to view and affect changes in the tab

simultaneously; use this mode to collaborate with other users.

l Collaborative tabs do not support plug-ins and are not available when multi-server access is

enabled.

l Collaborative tabs are always global tabs; you cannot restrict the users who have access to the

collaborative tab.

Tabs marked with the Collaborative Tab icon ( ) are collaborative, and allow multiple users to view and affect changes in the tab simultaneously. User commands against the collaborative

tab are performed on a first-come, first-served basis. Users should account for latency and the total number of collaborative users when affecting the tab to coordinate efforts.

l Live Sequence mode allows you to add more cameras to a tab than the layout would traditionally

support, and to rotate cameras through the tab at a particular interval.

l Alarm Sequence mode allows you to designate cameras that you want to watch only when a

meaningful event occurs.

Creating a New Tab

Creating a tab allows you to recall the complete tab, including all cameras, viewing states (live or recorded video), and plug-ins. Save tabs that you or other users will recall frequently.

1. Select a layout for a new tab by one of the following methods.

At the top of the workspace, to the right of all open tabs, click the New Tab icon ( ), and select a layout.

In Mission Control, in the quick access icons area, click the New Tabs icon ( ), and then click to select a layout.

l In Mission Control, in the Views panel, click New Tabs, and then click to select a layout.

2. Populate the tab with sources or plug-ins. Use the filter function, if necessary, in Mission Control to find cameras to add to your workspace:

a. Click Filter to expand the view.

b. Type a value in the Filter by field.

c. Double-click a source or drag it to an empty cell.

Note: You can also drag cells to rearrange your workspace.

3. While viewing the tab to be saved, click File at the upper left corner of the window, and then click

Save As.

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4. Enter the following information:

a. A Name for the tab.

b. (Optional) Select a keyboard Shortcut.

c. (Optional) To make the tab available to all users in the VideoXpert environment, click to select

the checkbox for Save as global tab.

d. (Optional) To make the tab globally available, and allow multiple users to view and

simultaneously manipulate the contents of the tab, click Save as collaborative tab.

5. Click Save.

Opening a Saved Tab

To open a saved tab:

1. In the Mission Control, click to expand the Views area.

2. Click Saved Tabs .

3. Double-click the tab you want to open, or drag a tab into the monitor in which you want it to open.

Updating an Existing Tab

You can make changes to an existing tab and then save the changes.

1. In the tab you wish to update, make all necessary changes.

2. Click File at the upper left corner of the window, and then click Save.

Changing Tab Layouts

The grid icon in any tab shows your current layout. Click it to select a new layout option. If you select a layout with fewer cells than your current layout, the client will retain camera-cell assignments and repopulate cells accordingly if you return to the original layout or a layout with more cells than the original.

1. Select the tab to be changed, or open a new tab.

2. Do one of the following:

Click the Select Grid Layout menu next to the grid icon ( ) in the top right of the tab task bar.

In Mission Control, in the quick access icons area, click the New Tabs icon ( ).

l In Mission Control, under Views, click New Tabs.

3. Select the new layout for the tab.

4. (Optional) Click File, and then click Save to update the existing tab layout.

5. (Optional) To create a new tab layout, click File, click Save As, update information in the Save Tab

As dialog box, and then click Save.

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Editing the Metadata of an Existing Tab

To edit the name, hotkey, or description for tabs:

1. In Mission Control, under Views, click Saved Tabs.

2. Do one of the following to open the Edit Tab dialog box:

Click to select the tab to edit, and then click the Edit Tab icon ( ).

l Right-click the tab to edit, and then click Edit Tab.

3. In the Edit Tab dialog box, edit the values as appropriate.

4. When complete, click Save.

Creating a New Workspace

Creating a workspace allows you to recall the complete workspace, including all cameras, viewing states (live or recorded video), and plug-ins. Save workspaces that you or other users will recall frequently.

1. In Mission Control, in the Views panel, click Workspaces.

2. Double-click or click and drag to open an existing workspace that is similar to the one you are creating.

3. To delete tabs from the workspace, click the X at the right of each tab that you do not want (to close the tab). Leave at least one tab open.

4. Make appropriate changes to each remaining tab, if necessary.

5. Add more tabs, as appropriate, using one of the following methods:

l To add a new tab, see the section titled Creating a New Tab.

l To add an existing tab: in Mission Control, under Views, click Saved Tabs, and then double-

click the tab name.

6. Make any other changes to the workspace. For example: undock, dock, or move Mission Control; change the mode; or change the view,

7. Save the new workspace:

Click the Save Workspace As icon ( ).

b. Enter a value in the Name field.

c. (Optional) Select a value in the Shortcut field from the drop-down menu.

d. (Optional) To make the workspace available to all users in the VideoXpert environment, click to

select the checkbox for Save as global workspace.

e. Click Save.

Opening a Saved Workspace

Opening a saved workspace will close your current workspace; you can save your current workspace before you open a new one. If you set a shortcut for a saved item, you can also recall it using keyboard shortcuts. To open a saved workspace:

1. In Mission Control, click to expand the Views area.

2. Click Workspaces.

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3. Double-click the workspace you want to open, or drag a workspace into the monitor in which you want it to open.

4. If the Recall a saved workspace dialog box opens, click to select Keep Open Windows or Close

Your Open Windows.

Updating a Saved Workspace

1. In Mission Control, in the Views panel, click Workspaces.

2. Select the workspace to update.

3. To delete tabs from the workspace, click the X at the right of each tab that you do not want (to close the tab).

4. Make appropriate changes to each remaining tab, if necessary.

5. Add more tabs, as appropriate, using one of the following methods:

l To add a new tab, see the section titled Creating a New Tab.

l To add an existing tab: in Mission Control, under Views, click Saved Tabs, and then double-

click the tab name.

6. Make any other changes to the workspace. For example: undock, dock, or move Mission Control; change the mode; or change the view.

7. If this is not a global workspace, or if you have permission to edit/update the workspace, save the updated workspace:

Click the Save Workspace icon ( ).

b. In the Save Workspace confirmation dialog box, click Save.

Edit the Metadata of an Existing Workspace

You can edit the name or shortcut of a workspace, or change whether it is saved as a global workspace at any time.

1. In Mission Control, under Views, click Workspaces.

Click to select the workspace to edit, and then click the Edit Workspaces icon ( ), or right-click the name of the workspace and then click Edit Workspace

3. In the Edit Workspace dialog box, make any needed changes, and then click Save.

Deleting a Saved Tab from the System

1. In Mission Control, under Views, click Saved Tabs.

2. Do one of the following:

Click to select the tab, and then click the Delete Tab icon ( ).

l Right-click the tab, and then click Delete Tab.

3. In the Delete Tab dialog box, click OK.

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Deleting a Workspace from the System

1. In Mission Control, under Views, click Workspaces.

2. Do one of the following:

l Click Workspaces, click to select the workspace, and then click the Delete Workspace icon (

l Right-click the workspace, and then click Delete Workspace.

3. In the Delete Workspace dialog box, click OK.

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Viewing a Monitor Wall

Monitor walls are specific groups of monitors that are frequently viewed or used together, and have been configured in VxToolbox as a tab so that users can easily access them.

The monitor wall is used to send cameras or streams to workstations or shared displays. The user opens the monitor wall and makes changes to the monitors in the wall. The changes are sent to the monitors instantaneously.

To access and use a monitor wall:

1. Open a workspace to which you would like to add a monitor wall.

2. Open a the monitor wall tab by one of the following methods:

In Mission Control, click the New Tabs quick access button ( ).

l In Mission Control, click to expand the Views area, click New Tabs, and then double-click or

click and drag the monitor wall tab icon ( ).

At the tab bar at the top of the window, click the New Tab icon ( ), in the Open New Tab area

click the monitor wall tab icon ( ).

3. At the upper left corner of the monitor wall tab, select a pre-configured monitor wall from the dropdown menu.

4. For each monitor in the wall, you can:

l Drag sources into a cell.

l Change the tab grid layout by selecting an option from the Select Grid Layout drop-down menu

or by dragging and dropping them from the New Tabs panel to the monitor.

l Click on the source name to display the tooltip for the source.

To refresh the tab, click the Refresh icon ( ) at the upper right of the tab.

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Sending Views to Workstations or Shared Displays

You can send cameras or tabs to other workstations or shared displays (destinations) in your VideoXpert network using View Launcher or Quick Launch.

Using View Launcher to Send Views to Workstations or Shared Displays

To use the View Launcher to send cameras or tabs to other workstations or shared displays in your VideoXpert network:

1. Open the View Launcher using one of the following methods:

In Mission Control, click the User Menu icon ( ), and then select View Launcher.

l Click the source in the active cell, click File, and then click Send To.

l Right-click the source in the active cell, and then select Send To.

l Right-click the device icon in of the appropriate source in the Sources list, and then select Send

To.

2. Use the drop-down menu to select the View that you want to send if it is not already selected. If present, you can also select Saved Tabs, Saved Investigations, or Workspaces.

3. Use the drop-down menu under Select System to select the system on which resides the destination for the view you want to send.

4. Use the drop-down menu under Add a Destination to select destination for the view you want to send; destinations marked by are shared displays. You can select multiple destinations. When

you have added all appropriate destinations, click outside the drop-down menu.

5. (Optional) To clear a single destination from the list, click the x at the right of the destination row.

6. (Optional) To clear the destination list, click Clear.

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7. (Optional) Select Force Acceptance to automatically launch the view in the active window of the destination. The destination user might have to manually accept the view you send, the destination might be set to accept the view automatically, or you can force the destination to accept the view.

8. Click Launch.

9. The disposition of the sent view is listed in the Status column.

Using Quick Launch to Send Cells to Workstations or Shared Displays

Note: The

Quick Launch

dialog box has other functionality, which is explained in the tasks

associated with those functions.

To use the quick launch feature, your shared displays must be assigned numbers. See the section titled

Configuring Shared Display Mode.

1. To access Quick Launch, (optional) click the cell to be sent, and then press the Insert key.

Figure 1: Quick Launch dialog box

2. (Optional) If you are sending the currently streaming camera (you clicked to select the cell to be sent), put the camera in the mode you would like to send. That is, you can leave the camera in live mode, select playback mode, and select a specific time in the recording to begin playback. When the cell is sent, the destination will appear as you set it now.

3. In the black box at the center of the dialog box:

l Enter enter the target monitor number and then m to indicate the destination

l (Optional) Enter the target cell number and then c. If you want the stream to appear in the 1st

cell of the destination, you do not have to specify the cell number.

l If you want to specify a source other than a currently streaming camera in which you have

clicked before opening Quick Launch, enter the camera number. If you specify the camera number, the destination will receive the cell in live mode.

Entering 6m3c222 would send camera 222 to cell 3 of monitor 6; entering 6m would send the currently selected camera to cell 1 of monitor 6

Click the Call Up Camera icon ( ) or press the Enter key.

To close the Quick Launch dialog box, click the Cancel icon ( ).

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Watching Video

The Sources section of Mission Control shows the list of video and audio sources you are authorized to access.

If a particular source is online but does not appear in your source list, try refreshing the list. Cameras that come online after you log in or perform a search will not appear until you refresh the list. If the camera still does not appear, request access to the source from your administrator.

When watching live video, cells 1/4 the size of the tab or larger will use the primary stream from a video source. Cells smaller than 1/4 the size the tab will use the secondary video stream. In a 2x2 layout, for example, all cells will use the primary stream. In a 1+12 tab, the largest cell will use the primary stream and the other twelve will use the secondary stream.

When watching recorded video, cells 1/4 the size of the tab or larger will display full-framerate video. Cells smaller than 1/4 the size of the tab will playback only iFrames.

1. In Mission Control, click to expand Content, and then click Sources.

2. Find the camera you want to watch. To use the Filter to search for cameras:

a. Click Filter to expand the filter panel.

b. Type a value in the Filter by field or select a saved filter from the Advanced Filter Options drop-

down menu.

c. (Optional) To save a filter, under Advanced Filter Options, in the Advanced Filter Options drop-

down menu, click Save Filter.

3. Add the camera to your workspace.

l Drag a camera to the cell in which you want it to appear.

l Double-click a camera to add it to the next available cell in the current tab.

Understanding Cell Borders

The color of the inner and outer border of a cell indicates the status of the cell.

l A white outer border indicated that the cell is active (selected); a black outer border indicates that

the cell is not active.

l A white inner border indicates that the cell is in live mode.

l A yellow border indicates that the cell is in playback mode.

l A purple border indicates that the cell is in Digital PTZ mode.

l A blue border indicates that the cell is in PTZ mode.

l A flashing red border indicates that there is a notification for the device. To close the flashing red

border, respond to the event notification.

Responding to an Alarm in a Cell

If your workspace has been configured do to so, it will display a red alarm symbol for each active alarm at the left margin of a cell for a camera you are viewing. The inner cell border will flash red.

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Hover over the alarm symbol to see the alarm type.

To respond to the alarm:

1. The event notifications pop-up window will display. If it does not, click the event counter at the bottom right corner of the VxOpsCenter window. When there are one or more active alarms, the event counter is red.

2. Click on Event Log in the Event Notification window.

3. Use the Event Notification dialog box or the Event Viewer cell to manage the alarm(s). To do so, see the section titled Using the Event Notifications Dialog Box.

Rotating the Camera

You can rotate the view of PTZ cameras. To do so:

1. Right-click in the cell in which the camera is streaming, and then click Rotate.

2. Click to select one of the following options:

l Maintain the Default Rotation

l Rotate 90°

l Rotate 180°

l Rotate -90°

Viewing Analytics Overlays

Pelco’s Sarix cameras provide for an overlay of analytics on live and recorded video that can be displayed in VxOpsCenter. The two types of analytics overlays are:

l Show Simple-Motion Data Analytics, which shows a red-tinted shape overlaying the video where

motion is present.

l Show Analytics Drawing Data, which shows lines, boxes, and text to track areas of motion within

the scene.

The overlays are configured at the camera level. Configuration parameters include the type of overlay that is enabled (one, both, or neither), the shape of each overlay in the overlay type, and sensitivity to motion. Refer to the Operations Manual for the camera to configure analytics overlays.

Analytics overlays can be enabled on a per-cell basis. That is, you can have more than one cell streaming video for the same camera, and set each cell to display (or not display) different analytics.

To view an analytics overlay in a cell:

1. Open the camera in a cell.

2. Right-click the cell, click to select Diagnostics & Analytics, and then click to select Show

Simple-Motion Data or Show Analytics Drawing Data.

A check mark is displayed to the left of the option you select, indicating that the overlay is enabled.

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3. If appropriate, repeat the previous step and select the other overlay.

4. (Optional) To disable an analytics overlay, perform the steps above, but click to deselect the overlay (s) that you do not want to display.

Enabling and Disabling Audio

Video sources marked with a small blue or gray dot ( ) are associated with an audio source. In any cell containing or associated with an audio source, click the Mute/Unmute icon ( ) to enable or disable audio

within a cell; you can control volume through Windows’ standard audio controls.

To change the audio preferences on one or more cells:

In Mission Control, click the User Menu icon ( ), and then click Preferences.

2. In the Preferences dialog box, click Cells.

3. Click to select or deselect the checkbox for Automatically play audio when available.

4. Click to select From selected cell only or From all visible cells.

5. Click Done.

Expanding a Cell to Full-Screen

In the source cell, double-click the cell or click the View Video in Full-Screen icon ( ) to expand a cell to the full-screen. Click the same icon, now labeled Exit Full Screen, double-click the cell, or press the Esc

key to exit full-screen mode.

Watching Recorded Video With VideoXpert

Users with sufficient permissions can access recorded video from any video source in a workspace. Placing the pointer on a cell containing a source with recorded video will reveal playback controls.

1. Place your cursor over the cell containing the source with recordings that you want to watch.

2. Navigate to the date and time in the recording that you want to view using one of the following methods:

Click the Jump to Specific Date/Time icon ( ), specify or select the date and time, and then click Go.

l Click in the cell with the recording to playback, enter a value in military time (for example: for

9:45PM, enter 2145). As you do this, the Quick Launch dialog box opens. When the time is displayed in the black box at the center of the Quick Launch dialog box, click the Jump to Time icon ( ).

l Click at the appropriate spot in the timeline to quickly navigate to a different time in the

recording. Green areas on the timeline represent recorded video.

l Drag the timeline into position to navigate to a different time in the recording. Green areas on the

timeline represent recorded video.

Note: If a user changes a camera from http to https settings or the opposite, there might be a recording gap of between five seconds and five minutes.

3. Use the playback controls to direct video playback.

Click the Jump to Now icon ( ) to jump to live video.

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Watching Recorded Video with Edge Storage

If your camera or video source is recording video locally (using a micro SD card or in concert with ONVIF Profile G), the timeline will display the camera storage icon ( ); the device tooltip will also alert you to

multiple recording locations.

Click on the camera timeline to display the camera storage icon ( ), and then click the icon to open an investigation tab showing the camera’s various recording locations as separate timelines.

You cannot view video while it is stored on the camera; you must push video from the camera to a VideoXpert Storage recorder, to view video stored on a camera. See the section titled Using Investigations

to View Video Stored on a Camera’s Local Storage.

Using Pixel Search (VideoXpert Professional Only)

Pixel Search enables you to quickly access motion detection events on a specific camera for a selected range of time in a recording.

1. For the specific camera (one at a time) that has the events you want to view, ensure that you have set the Motion Detection analytic, Detect Motion setting to On Server in VxToolbox. See the current version of the VxToolbox User Guide for instructions.

2. Display the camera in a cell in VxOpsCenter; expand the cell, if appropriate.

3. Right-click the cell, and select Search Recordings for Motion (Pixel Search).

4. In the dialog box, click to select the checkbox for Don’t show again (if appropriate), and then click

OK.

5. In the grid that now overlays the camera view in the cell, select one or more zones (squares) in the grid, using one of these methods:

l Click to select a single zone.

l Click and drag to select multiple adjoining zones in a rectangular pattern.

l Hold down the Shift key on your keyboard, and click to select each zone. These do not need to

be adjoining zones.

l Hold down the Shift key on your keyboard, click individual zones, and click and drag to also

select groups of adjoining zones.

To clear the selected zones, click the Clear Selected Zones icon ( ) at the upper left of the cell.

l To search in the zones that you did not choose, instead of the zones you chose, click the Invert

Selected Zones icon ( ) at the upper left of the cell.

To select a different date and time range than what is currently selected, click the edit icon ( ) at the upper right corner of the cell, to the right of the date range; in the Set Time Range window, select

a start date, start time, end date, and end time; and then click Set.

7. The length of time included in the default time range is based on the current time bar selection. For example, if 1hr is selected in the time bar drop-down menu at the bottom of the workspace, then one hour will be the default time included in the search range. To change the length of time included, in the default time range, click the drop-down menu for the current time bar selection, and then click the appropriate time range.

(Optional) To exit the Pixel Search, click the Cancel icon ( ) at the upper left of the cell.

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9. In the upper right of the cell, click Search.

l The first event (chronologically) plays immediately.

l Clips with motion events detected are indicated by blue bars in the timeline in the playback

controls area.

l The blue pixel search bars are half-height; motion is full-height.

To jump to the next event, click the Alt key, and then click the Next Clip icon ( ) in the playback controls area.

l To jump to any event, select an event from the Jump to Event drop-down menu at the top of the

window, or click the blue bar associated with the event in the playback controls area.

10. When finished, click Done in the top right corner of the window.

Creating Bookmarks

When watching recorded video, you can implement a bookmarks to note a moment in video to reference later. Bookmarks appear in a section in Mission Control, and are global resources; all users can see the bookmarks you create. Within Mission Control, bookmarks behave like cameras; you can add a bookmark to a tab or workspace to recall the portion of video captured by the bookmark.

While watching a recorded video, click the Create Bookmark icon ( ).

2. Provide a Title for the bookmark. The title can be searched within Mission Control.

3. (Optional) Enter information in the Notes field.

4. (Optional) Apply a lock to segments of video/audio recordings, called clips, to prevent them from being deleted unless they are purposely unlocked. To do so:

a. Click to select the checkbox for Lock Video.

b. Use the date and time selectors to set the start and end parameters for the lock.

5. Click Save.

Finding and Recalling Bookmarks

Bookmarks behave like any other camera or video source. Adding a bookmark to a workspace adds the camera to the workspace in playback mode, paused at the date and time specified by the bookmark.

1. Click Bookmarks in Mission Control to expand bookmark resources.

2. Use the filters to search for a bookmark. The list of results only displays the source, date, and time for the bookmark in question, but you can also search by the plain-text note attached to the bookmark. Hover the cursor over a bookmark to get more information about it.

3. Add the bookmark to a workspace.

4. To see the lock on the timeline, scroll to a time within the lock, and notice the white bar at the top of the timeline, with arrows pointing down to indicate the start and stop times.

Editing, Unlocking, and Deleting Bookmarks

To edit the plain text for the bookmark or to lock or unlock the bookmark, select the bookmark in Mission Control and click the Edit Bookmark icon ( ), you cannot change the date, time, or camera.

To delete a bookmark, select it in Mission Control, click the Delete Bookmark icon ( ), and then click

Delete.

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Synchronizing Video Playback

You can synchronize playback across multiple cells within a tab to provide different perspectives for a single recording event.

1. Click Sync in the tab containing the cells you want to synchronize.

2. Select the cells you want to synchronize, and then click Sync, or select Sync All to select all cells in the tab.

If necessary, click the Play icon ( ) to playback video. Cells will remain synchronized until you click Sync again, even if you jump to live video and re-engage playback.

l When using sync playback on any of your current monitors, click the Activate Synchronous

Play for This Cell icon ( ) in the bottom left corner of the tab to add a tab to the sync group. The

icon turns yellow when the cell is added to a sync group. The controls in any monitor belonging to the sync group will affect playback for all cells and tabs in the group.

Click the Add to Multi-Tab Sync Group icon ( ) to add cells in a tab to the global sync group.

l If you want to add individual cells in a monitor to the global sync group, click Sync to open the

Select Cells for Synchronized Playback box, select the cells you want to add to the group, and

then click Sync.

To remove a cell from the group, click the Deactivate Synchronous Play for this Cell icon ( ). The icon returns to white when it is removed from a sync group.

Creating a Live Sequence Mode

A video sequence, indicated by the sequence symbol ( ), is a series of cameras set to rotate through a tab at a user-defined period of time. When you configure a sequence, you can determine which cameras

appear in the sequence; how often the cameras rotate; and whether or not to rotate an entire set of cameras, or just one at a time. A sequence may be helpful when you have more locations to track than you have monitors or attention.

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Specifications and Main Features

Frequently Asked Questions

User Manual

Using VideoXpert Toolbox

Performing Initial VideoXpert Server Configuration Using VxToolbox

Logging Out

Changing the VxToolbox Password

Licensing Your System

Manually Activating Licenses

Automatically Activating Licenses

Viewing the License Summary

Installing Entitlements After Restoring Your System

Managing the System

Adding Systems

Editing the System Validation

Removing a System

Discovering Devices

Finding Devices (Quick Discovery)

Finding and Adding Devices (Quick Discovery and Add)

Finding Devices (Advanced Discovery)

Adding an RTSP Device

Recognizing Device Credentials

Adding Credentials to a Device

Managing Devices on a System

Viewing Devices, Data Sources, or Alarms & Relays

Configuring the Rules Engine

Managing Rules

Managing Triggers

Managing Schedules

Managing Responses

Configuring Recording

Configuring a Recorder

Assigning Cameras to a Recorder

Adding a Recording Group to a Recorder

Creating a Recording Schedule for a Recording Group

Creating a Bump on Alarm Recording Schedule

Editing a Recording Group

Editing a Recording Schedule

Deleting a Recording Group

Deleting a Recording Schedule

Deleting a Recording Behavior (Trigger)

Managing Users and Roles

Understanding Internal and Restricted User Accounts

Creating a Role

Editing a Role

Duplicating a Role

Deleting a Role

Viewing Details of a Role

Adding Users

Searching for Users

Assigning Roles

Resetting Passwords

Deleting Users

Configuring VX System Settings

Aggregating Systems (VX Enterprise only)

Configuring General Settings

Configuring Authentication

Configuring System Backups

Restoring the Database—Replacing a Member of a Cluster (VX Enterprise only)

Restoring the Database—Replacing an Entire Environment (VX Enterprise only)

Configuring the SMTP Server

Using Monitor Walls

Creating a Monitor Wall

Editing a Monitor Wall

Deleting a Monitor Wall

Using Reports

Creating a Report Template

Editing a Report Template

Deleting a Report Template

Generating a Report Manually

Exporting a Generated Report

Deleting a Generated Report

Managing Events

Setting Event Log Retention Periods

Finding and Filtering Events

Viewing and Configuring Event Details

Viewing and Configuring Event Notifications

Using VideoXpert Maps Import Utility

Preparing Your System