Pelco VideoXpert Professional Ops Center User Guide user-manual

VideoXpert Ops Center

User Guide

USER GUIDE

C5669M-G | 6/17

Contents

Installing and Configuring VxOpsCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Running the Application for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Setting Up Your Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Configuring System Server Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Configuring Shared Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

User Account Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Setting your Display Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Ops Center Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Context Menus (Right-Clicking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Tooltips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Setting User Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Configuring Monitors for VideoXpert Workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Adding Servers to VxOpsCenter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Editing or Deleting System Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

System Streaming Performance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Multi-System Access (Simultaneous Server Connections) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Watched By: (Multiview Support) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Configuring Your Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Workspace Appearance and Behaviors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Tabs and Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Tab View Options and Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Tab View Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Tab Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Opening a Saved Tab or Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Creating a New Tab or Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Saving a Tab or Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Editing Tabs and Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Changing Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Entering Investigation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using Collaborative Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Sending Views to Users, Workstations, or Shared Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Sending Cells to Shared Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Watching Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Enabling and Disabling Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Expanding a Cell to Full-screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Watching Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Recorded Video with Edge Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Bookmarks and Bookmarking Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Finding and Recalling Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Editing and Deleting Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Synchronizing Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Synchronizing Video Across Tabs or Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Live Sequence Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Alarm Sequence Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Editing Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Pausing and Resuming Sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Taking Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Automatically Saving Snapshots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Finding and Filtering Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Saving and Restoring Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Creating and Assigning Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Creating and Assigning Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Editing and Deleting Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Controlling Cameras (PTZ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Click-to-Center PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Executing PTZ Presets and Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Stopping a Preset or Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Creating Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Editing or Deleting Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

PTZ Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Using Investigation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Entering Investigation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Creating Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Previewing and Editing Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Exporting a Playlist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Encrypting Export Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Downloading Exports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Deleting Exports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the VideoXport Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Opening an Encrypted Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Playing Back Files using the VideoXport Player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Changing Layouts (Viewing Multiple Clips Simultaneously) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Using Investigations to View Video Stored on a Camera’s Local Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Pushing Video from the Camera to Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Playing Back Video After Moving it to Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Working with Plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Installing Plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Image Viewer Plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Using the eConnect Plug-in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Responding to Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Closing the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Installing and Configuring VxOpsCenter

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Your system must meet the minimum requirements and have Microsoft®.NET 4.5 or later installed before you can install the Ops Center
Client application.

1. Run the VxOpsCenter MSI installer.

2. Click Next.

3. Read and accept the terms of the End User License Agreement. Click Next.

4. Set the installation path, and then click Next.

5. Click Install.

Running the Application for the First Time

When you run the application for the first time, you will create your user account, configure basic VxOpsCenter and video behaviors, and,
most importantly, point VxOpsCenter to the VideoXpert system(s) you want to use. Some steps in initial setup are optional; you only need
to access these options if your workstation and network differ from default settings.

1. Run VxOpsCenter.

2. Create your Workstation Configuration Account. This account is local to the workstation and preserves your configuration and

your VideoXpert system credentials from other users who might access your workstation.

Your workstation configuration account credentials may be the same as your VideoXpert user credentials, though you may want to
use different credentials for your workstation configuration account to maximize security.

3. Configure your workstation, including your monitor layout. See “Setting Up Your Workstation” on page 5 for more information about
workstation configuration and monitor layout.

4. Configure System Server Connections. See “Configuring System Server Connections” on page 6 for more information about
configuring system connection.

5. Indicate whether or not to allow multi-server access. See “Multi-System Access (Simultaneous Server Connections)” on page 8 for
more information.

6. Click Save.

7. Login to VideoXpert with your standard credentials (not the Workstation configuration Account) to begin using VideoXpert.

4

Setting Up Your Workstation

Workstation settings determine the basic behavior of the system. You can re-configure the workstation at any time by logging in with
the Workstation Configuration Account.

1. Log in using the Workstation Configuration Account.

2. Provide a Workstation Name. This is the name by which VxCore will recognize the workstation and the name by which other users
will recognize the workstation when sending video, responding to workstation-related events, etc.

3. (Optional) Edit your Workstation Configuration Account credentials.

4. Under, Workstation Mode, determine whether or not the workstation will run as a Shared Display. Shared Display mode
provides monitor-wall functionality for a workstation operating a single monitor. See “Configuring Shared Display Mode” on page
9for more information about Shared Display Mode.

5. If your workstation will support multiple monitors through VxDecoders, click next to Monitor Configuration to configure
monitor layout for the workstation. See “Configuring Monitors for VideoXpert Workstations” on page 1 to learn more about monitor
configuration.

6. Enter your NTP Server Address.

7. (Optional) Enable or disable hardware acceleration. Hardware acceleration is enabled by default and should only be disabled if
your workstation uses an unsupported graphics chipset or you need to troubleshoot graphics issues that may result from your
graphics drivers and chipset.

8. Click Apply, OK, or System Server Connections to save your workstation configuration settings.

Configuring Monitors for VideoXpert Workstations

The Ops Center supports monitors connected directly or monitors connected through Enhanced Decoders over the network. For best
performance, it is recommended that you run Windows

®

8 or later on workstations operating decoder-driven monitors.

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For workstations using multiple monitors driven by Enhanced Decoders, TightVNC server mirrors Windows elements on monitors driven
by Enhanced Decoders over the network. Video decoding processes are handled by the decoders driving each monitor, but the user expe­riences what appears to be a single, unified Windows desktop.

1. Open VideoXpert Ops Center.

2. Select Configure Monitors. If you have already performed initial configuration for the system, log in as the Ops Center’s local
administrator first, and then select Configure Monitors. To optimize decoder performance in Windows 7, download and install
the DFMirage mirror driver.

NOTE: Do not install the DFMirage driver if running a version of Windows other than Windows 7.

3. For each monitor, determine whether the monitor is connected directly to your workstation or through a decoder. For monitors
connected through a decoder, enter the IP address of the decoder, and click Connect.

Figure 1: Connecting Monitors to Enhanced Decoders

4. When you have configured all monitors, click Finish.

Configuring System Server Connections

The list of System Server Connections determines the VideoXpert environments your VxOpsCenter can connect to. When a users log
in, they will use their VideoXpert system credentials, and VxOpsCenter will connect them to relevant VideoXpert environments. If a server
is not in the list of system server connections, a VideoXpert user will not be able to connect to it using VxOpsCenter.

Only the Workstation Configuration user can define system server connections. When you add systems using the Workstation
Configuration Account, you can elect to provide credentials. If you add credentials for systems, then your Workstation Configuration
Account will also immediately connect you with your systems. If you do not provide credentials, then you must manually enter credentials
for each system after you log in as the workstation configuration user.

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When setting up a connection to a server, you can also determine streaming performance to the system. By default, system connections
use the best possible streaming options, but you may need to disable settings or adjust your connection speed to account for the network
between the workstation and the system you want to connect to.

Adding Servers to VxOpsCenter

1. Log into VxOpsCenter with the Workstation Configuration Account.

2. Click System Server Connections.

3. Click to add a server.

4. (Optional) Provide notes about the server, if you choose. The notes are only available to the Workstation Configuration account.

5. Provide the IP Address of the server, and adjust the HTTPS Port if different from the default.

6. (Optional) Add credentials for the server. Your server credentials will allow the Workstation Configuration Account to connect
directly to the server without providing a separate set of credentials.

7. (Optional) Adjust System Streaming Performance settings. See “System Streaming Performance Settings” on page 7 for more
information about streaming performance settings and your connection speed.

8. Click Test Connection to ensure that you have provide the correct server address; testing the connection will require you to provide
credentials to the server.

9. Click Save.

Editing or Deleting System Connections

After logging in with the Workstation Configuration account, you can select system connections and click to edit the connection or

to remove the connection.

System Streaming Performance Settings

System streaming performance settings determine the quality of streams you receive or, in some cases, whether you receive a stream
at all from a particular system. These settings affect framerate and latency of video, typically for the better with each subsequent setting.
However, these options may not be available for your network. VxOpsCenter uses the deepest selected option that is provided by the
server.

If you deselect all Streaming Performance options, you will engage JPEG-Pull streaming. JPEG Pull streaming is always available and
works on virtually all network types (anywhere a TCP connection is available). It works even on slow connections, in part because of its
lower quality (low frame rate and high latency).

To set your System Streaming Performance, log in with the Workstation Configuration Account and add or edit a system.

Allow RTSP/RTP is recommended for most system configurations. Select this to enable RTSP streaming over TCP (or Unicast or Multi­cast UDP, depending on subsequent settings). This option provides a higher quality stream than JPEG Pull on all but the slowest
networks.

Allow UDP is recommended for most LAN configurations. This setting enables Unicast streaming over UDP. Streaming over UDP is more
efficient and has lower latency than streaming over TCP. However, UDP traffic is blocked by some WAN networks, and by fewer LAN
networks. If you encounter streaming problems, try deselecting it.

Allow Multicast is recommended for most for enterprise-level networks whose switches allow multicast traffic. This setting enables
Multicast streaming over UDP. Multicast UDP streaming is even more efficient than unicast UDP streaming. However, multicast traffic
is blocked by most WAN networks, and by some LAN networks.

Connection Speed determines the type and resolution of video available to you; at slower connection speeds, you will receive video
transcoded into lower resolutions. When streaming JPEGs, your connection speed determines the compression of JPEG images (the
lower the speed, the greater the compression).

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• 512k restricts you to JPEG streaming

• 1 Mbps restricts video to CIF resolution (352 x 240) or smaller

• 5 Mbps restricts video to D1 resolution (720 x 480) or smaller

• 10 Mbps restricts video to secondary streams when available.

• Connection speeds greater than 10 Mbps can access full resolution video.

Multi-System Access (Simultaneous Server Connections)

NOTE: The Multi-server access option takes effect whether or not you have configured the workstation to connect to multiple systems.

Multi-system access allows you to access multiple VideoXpert environments simultaneously using your VX Workstation Account. When
enabled, your VX Workstation account will store credentials for your VX system credentials, acting like a master key for VideoXpert (on
this workstation). When you log in with your VX Workstation Account, you will be able to select and access video from all of your VX
systems without having to provide credentials for each of your systems.

To enable Multi-system access, select the Enable simultaneous access to multiple systems option when configuring your worksta­tion. With multi-server access enabled, the Systems section is available within VxOpsCenter. You can select or deselect systems to
show or hide sources belonging to your various systems.

If the Enable simultaneous access to multiple systems setting is disabled, you must select the system you want to connect to before
logging in; to log in as the Workstation Configuration User, you must select None - Configure Workstation.

Figure 2: Login prompt with simultaneous system access disabled

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Configuring Shared Display Mode

A Shared Display is a single-monitor workstation that provides monitor wall functionality within VideoXpert. In this mode, local
controls are disabled; you will not control the application locally. Rather, you and other users will send tabs and video to the shared
display and control the shared display remotely.

Your workstation must have only one, locally-connected monitor to support Shared Display mode. (If more than one monitor is connected
to the workstation, you will be unable to put the workstation into Shared Display mode.) Putting the Ops Center in Shared Workstation
mode causes the Ops Center application to start and log-in automatically when Windows starts.Because the workstation is intended to
start without user interaction, it is recommended that you configure Windows to start and log-in automatically for shared displays.

The user account you provide when setting up Shared Display mode must have the Setup Edge Devices permission. The account should
also have rights to view and control any cameras you send to the monitor; the shared display cannot display cameras it does not have
permission to access, even if the user sending something to the shared display has permission to view those cameras.

To configure an Ops Center for Shared Display mode:

1. Log in using the Workstation Configuration Account.

2. Enable Shared Display mode.

3. Set the display name for the workstation; this is the name by which users will recognize and target the shared display within Vide­oXpert.

4. Provide a number for the monitor. The number will allow you to set rules to send video to your shared display, or to send video to
the shared display by number.

5. Provide the user name and password of an account with credentials to view video; the account provided must have access to
cameras and functions you want to use through the shared monitor.

6. Elect whether or not to show camera names and timestamps in video cells. Whether the user sharing video has names and time­stamps enabled, the shared display uses this preference to determine whether or not to display overlays.

7. Click Save.

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Logging In

1. Open the Ops Center application.

2. (Optional) If VxOpsCenter is configured to connect to a single system at a time, select the system you want to access.

3. Enter your credentials.

4. Click Log In.

User Account Types

VxOpsCenter supports two types of users:

• The Workstation Configuration Account provides access to VxOpsCenter settings and allows you to configure connections to VX
systems. The configuration account should be reserved for administrators, especially if multiple users will share the same worksta­tion.

• Logging in as a standard VideoXpert system user provides access to standard VX features - viewing video, controlling cameras, etc.

If your user account is both the workstation configuration account and a VideoXpert system user, VxOpsCenter will log you into appli­cable VideoXpert systems and allow access to workstation configuration settings.

When you log in as a standard VX user, the system will only populate sources and options you have permissions to see (determined by
the roles assigned to your user account). If a system or camera does not appear when you log in, then the system or camera may be
offline, or you may lack the appropriate permissions.

Setting your Display Language

The localization presented by the Ops Center client is based on the Region and Language settings within Windows. To set or change
your Ops Center display language:

NOTE: You must have the appropriate Windows language pack to expose display languages in the Ops Center Client.

1. Close the Ops Center software if it is already running.

2. Click Start, and search for “Region and Language”. Open the Region and Language settings.

3. Under Formats Set the Format field to your language and region. Click Apply.

4. Run the VideoXpert Ops Center Client.

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