Pelco VideoXpertProfessional-3.16-Release-Notes release-notes

VideoXpert® Professional v 3.16

Release Notes

This document describes the features, operational issues, and major fixes for VideoXpert Professional
(VxPro) software. Review each section to determine whether or not you should perform updates.

Note: For technical issues, contact Pelco Product Support at 1-800-289-9100 (USA and Canada)
or [phone] (international).

Installing the system

If you have multiple drives, or have a designated recording directory, you should perform a custom
installation so that you can select your recording directory. Performing a default installation will place
your recording directory on the drive with the largest amount of free space.

Note: If installing on a JBOD unit, you must go to the VxStorage® interface, and add your
individual drives as recording volumes. If the drives have been added so that each is its own
volume group, you must also assign cameras to the individual drives (as if they were separate
recorders).

Upcoming Changes

Notice: This system is running Windows Server 2012. Mainstream support through Microsoft for

this operating system ended October 2018. Beginning October 2022, Pelco will no longer provide
support for future major software updates on this operating system. To prevent support disruption
and continue to take advantage of future updates, Pelco recommends that you upgrade the
operating system to Windows Server 2016 or newer. For information on upgrade options please
contact Microsoft Corporation.

Updating your system

When updating your VxPro system, use the latest VxPro installer. This will update all of your installed
VxPro components.

Sometimes, .NETupdates are needed for elements used within VideoXpert systems because they run
on Microsoft Operating Systems. Microsoft might require a reboot when .NETupdates are installed.

Caution: Copy installers directly to and run them from your system. Pelco strongly recommends
that you do not attempt to install VideoXpert from an external drive, such as a USB or network
drive.

Caution: In order to upgrade to 3.1 or later, your current system must be VxPro v 2.5.x or later.
You cannot update to VxPro 3.1 or later from VxPro versions earlier than 2.5.

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VideoXpert® Professional v 3.16 Release Notes

VideoXpert® Professional v 3.16 / Released March 31, 2022

Software Versions

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VxPro Bundled Installer v 3.16.0.21

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VxToolbox v 3.16.0.26

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VxOpsCenter and VxPlayer v 3.16.0.22

New Features and Improvements

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Added support for the following cameras:

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Pelco Sarix Corner Camera 3 Series

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Pelco Sarix Modular Camera

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Pelco Spectra Enhanced IR Look-up PTZ

Major Fixes

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Resolved an issue that caused some cameras to lose authentication in VxToolbox and resulted in
gaps in communication.

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Resolved an issue that sometimes caused a failure when attempting to stream previously
exported video.

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Resolved an issue that sometimes caused the retry button to report an error when an export had
failed.

Test Information

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VxOpsCenter (Shared Display), VxPlayer, and VxPortal have been tested with:

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Windows 10 Enterprise 2016 LTSB (10.0.14393 Build 14393)

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Windows 10 Pro (10.0.17763 build 17763)

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Windows 10 Version 1809 (OS Build 17763.1282)

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VideoXpert Professional has been tested with:

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Windows 10 Enterprise 2016 LTSB (10.0.14393 Build 14393)

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Windows 10 version 1607 (OS Build 14393.3750) (Eco v2 Series Server)

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Windows 10 version 1607 (OS Build 14393.4750) (Flex v2 Series Server)

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Windows Server 2019 1809 (OS Build 17763.1282) (Power v2 Series Server)

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