Pelco Troubleshooting contact information ............................................................................24
C6648M-A (5/20)3
Page 4
4C6648M-A (5/20)
Page 5
Important Notices
LEGAL NOTICE
SOME PELCO EQUIPMENT CONTAINS, AND THE SOFTWARE ENABLES, AUDIO/VISUAL AND RECORDING CAPABILITIES, THE IMPROPER USE OF
WHICH MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES. APPLICABLE LAWS REGARDING THE USE OF SUCH CAPABILITIES VARY
BETWEEN JURISDICTIONS AND MAY REQUIRE, AMONG OTHER THINGS, EXPRESS WRITTEN CONSENT FROM RECORDED SUBJECTS. YOU
ARE SOLELY RESPONSIBLE FOR INSURING STRICT COMPLIANCE WITH SUCH LAWS AND FOR STRICT ADHERENCE TO ANY/ALL RIGHTS OF
PRIVACY AND PERSONALTY. USE OF THIS EQUIPMENT AND/OR SOFTWARE FOR ILLEGAL SURVEILLANCE OR MONITORING SHALL BE DEEMED
UNAUTHORIZED USE IN VIOLATION OF THE END USER SOFTWARE AGREEMENT AND RESULT IN THE IMMEDIATE TERMINATION OF YOUR
LICENSE RIGHTS THEREUNDER.
REGULATORY NOTICES
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RADIO AND TELEVISION INTERFERENCE
This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his own expense.
Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this
equipment under Federal Communications Commission’s rules.
CAN ICES-3 (A)/NMB-3(A)
KOREAN CLASS A EMC
WARRANTY STATEMENT
For information about Pelco’s product warranty and thereto related information, refer to www.pelco.com/warranty.
VIDEO QUALITY CAUTION
Frame Rate Notice Regarding User-Selected Options
Pelco systems are capable of providing high quality video for both live viewing and playback. However, the systems can be used in lower quality
modes, which can degrade picture quality, to allow for a slower rate of data transfer and to reduce the amount of video data stored. The picture
quality can be degraded by either lowering the resolution, reducing the picture rate, or both. A picture degraded by having a reduced resolution
may result in an image that is less clear or even indiscernible. A picture degraded by reducing the picture rate has fewer frames per second,
which can result in images that appear to jump or move more quickly than normal during playback. Lower frame rates may result in a key event
not being recorded by the system.
Judgment as to the suitability of the products for users’ purposes is solely the users’ responsibility. Users shall determine the suitability of the
products for their own intended application, picture rate and picture quality. In the event users intend to use the video for evidentiary purposes in
a judicial proceeding or otherwise, users should consult with their attorney regarding any particular requirements for such use.
OPEN SOURCE SOFTWARE NOTICE
This product includes certain open source or other software originated from third parties that is subject to the GNU General Public License (GPL),
GNU Library/Lesser General Public License (LGPL) and different and/or additional copyright licenses, disclaimers, and notices.
The exact terms of GPL, LGPL, and some other licenses are provided to you with this product. Please refer to the exact terms of the GPL and LGPL
at http://www.fsf.org (Free Software Foundation) or http://www.opensource.org (Open Source Initiative) regarding your rights under said license.
You may obtain a complete corresponding machine-readable copy of the source code of such software under the GPL or LGPL by sending your
request to digitalsupport@pelco.com; the subject line should read Source Code Request. You will then receive an email with a link for you to
download the source code.
This offer is valid for a period of three (3) years from the date of the distribution of this product by Pelco.
7C6648M-A (5/20)
Page 6
NOTE: This product is intended to be supplied by a Listed Power Adapter or DC power source marked “L.P.S.” (or “Limited Power
Source”), rated 48Vdc, 1.9A, 24Vac (50/60 Hz), 4.8A or POE BT, 1.3A or POE AT, 0.5A for indoor models only and ambient
temperatures above -10° C; Tma = 60°C, and the altitude of operation = 2000m. If you need further assistance with purchasing the
power source, please contact to PELCO, INC for further information.
8C6648M-A (5/20)
Page 7
C6648M-A (5/20)9
Page 8
Description
The Spectra Enhanced Series 7 high speed IP PTZ dome cameras provide top tier image quality, performance, and intelligent embedded features
for state-of-the-art surveillance solutions. There are several different form factors including in-ceiling and pendant domes with different
configurations (e.g. indoor, environmental). All environmental models feature a robust design with aluminum construction and an IK10 rated
housing and polycarbonate bubble. The environmental models feature worry-free use in harsh environments with IP66, IP67, and Type 4X ratings,
and a wide range of operating temperatures.
The Spectra Enhanced Series 7 dome camera is easy to install, offers flexible mounting options, and uses a standard Web browser for easy
remote setup and administration.
The Spectra Enhanced Series 7 dome camera easily connects to Pelco IP and hybrid systems such as VideoXpert and Digital Sentry version 7.3 (or
later). The camera also conforms with ONVIF Profile S, Profile G, Profile Q, and Profile T for connection with third-party software. Pelco offers an
Application Programming Interface (API) and Software Developer’s Kit (SDK) for interfacing with Pelco’s IP cameras.
This document describes the installation and initial setup procedures to begin operating the camera. For more information about operating your
camera, refer to the operation manual specific to the product.
NOTE: For additional information about Spectra Enhanced Series 7 dome product documentation in English and other languages, go to
www.pelco.com and navigate to the Spectra Enhanced Series 7 website.
GETTING STARTED
•Before installing your device, thoroughly familiarize yourself with the information in the installation section of this manual.
•Pelco recommends connecting the device to a network that uses a Dynamic Host Configuration Protocol (DHCP) server to address devices.
•Do not use a network hub when configuring the network settings for the device.
•To ensure secure access, place the device behind a firewall when it is connected to a network.
1 Pendant back box
1 Lower dome (includes trim ring and bubble)
1 Dome drive
1 18-pin terminal block
1 2-pin terminal block
1 Waterproof gland
1 Anti-seize lubricant
1 Installation manual
1 Important Safety Instructions document
USER-SUPPLIED PARTS LIST: PENDANT
In addition to the standard tools and cables required for a video security installation, you will need to provide the following items:
Qty Description
1 Pendant Mount
1 Cat5e (or higher) cable
C6648M-A (5/20)12
Page 11
Product Overview
Figure 1. Spectra Enhanced Series 7 Dome Camera
#Connection/Feature Description
1 Alarm, Relay, and Audio
In/Out
2 SFP Port
3 RJ-45 Network PortConnects the camera to the IP network and supplies power to the camera through the network using Power
4 Power Terminal
5 Power LEDThis LED glows solid green when the power is on. The LED is off when there is no power.
6 Micro SD Card SlotSlot for removable Micro SD Card for flash memory.
7 Reset ButtonReboots the camera or restores the camera’s factory default settings. This button is recessed. Using a small
8 Status LEDPowers up solid amber. Blinks green when motors start to calibrate and during boot-up. Blinks amber during a
9 Ethernet Link/Activity LED LED blinks green while the camera boots and link is active. After boot completed the LED is OFF.
10 SFP/Activity LEDLED blinks green while the camera boots and link is active. After boot completed the LED is OFF.
INSTALLATION METHODS
You can install the Spectra Enhanced Series dome system using one of the following methods:
•Installation in a suspended ceiling or a fixed ceiling.
•Installation using a pendant mount (not supplied).
An 18-pin connector with four alarms, two relay, and audio in and out.
Connects the SFP module. The port will auto-detect either 100 Mbps or 1 Gbps speeds. Ensure the same SFP module
is being used on the other side of the link.
over Ethernet 802.3bt or 802.3at for indoor models only and ambient temperatures above -10°C.
The port is used to connect with either a 48 VDC or 24 VAC power supply. Use 16 to 20 AWG gage wire. NOTE: There
is no polarity for the power connection.
tool, such as a paper clip, press and release the Reset button for 1 second to reboot the camera. Press and hold
the Reset button for 10 seconds to restore the camera to the factory default settings.
firmware update. Solid green during normal operation (if LEDs are ON in the user interface).
13C6648M-A (5/20)
Page 12
Installation (Back Box)
INSTALLING THE BACK BOX (IN-CEILING)
1. Locate the center point of the mounting location.
2. Use the supplied mounting template to attach to the ceiling.
3. Cut out around the mounting template.
4. Attach a conduit fitting (not supplied) and lock nut (not supplied).
5. Install a safety chain/cable (not supplied) to the safety chain bracket. The safety chain/cable should be capable of supporting up to 7.3 kg
(16 lb).
Figure 2. Safety Chain
6. Pull the wiring into the back box through the conduit fitting. NOTE: For environmental in-ceiling models installed in air handling spaces, use
the supplied metal plug and nut. All other installation environments may use either the supplied rubber grommet plug or metal plug with
nut.
7. Install the back box:
a.Compress the spring clips and push the back box through the hole.
b.Tighten the screws until you hear a clicking noise.
Figure 3. Installing the Back Box: In-Ceiling Models
8. Connect the power wiring. Refer to the figure below and the Wiring topic for more information.
C6648M-A (5/20)14
Page 13
Figure 4. Wiring Connections
#Connection/Feature Description
1 Alarm, Relay, and Audio
In/Out
2 SFP Port
3 RJ-45 Network PortConnects the camera to the IP network and supplies power to the camera through the network using Power
4Power Terminal
5 Power LEDThis LED glows solid green when the power is on. The LED is off when there is no power.
An 18-pin connector with four alarms, two relays, and audio in and out.
Connects the SFP module. The port will auto-detect either 100 Mbps or 1 Gbps speeds. Ensure the same SFP module
is being used on the other side of the link.
over Ethernet 802.3bt or 802.3at for indoor models only and ambient temperatures above -10°C.
The port is used to connect with either a 48 VDC or 24 VAC power supply. Use 16 to 20 AWG gage wire.
NOTE: There is no polarity for the power connection.
Figure 5. Alarm, Relays, and Audio Pins
INSTALLING THE BACK BOX (PENDANT)
1. Install the pendant mount (not supplied). Refer to the instructions supplied with the mount.
2. Pull the wiring into the back box and through the supplied waterproof gland.
15C6648M-A (5/20)
Page 14
Figure 6. Grommet
Figure 7. Pulling the Wiring into the Back Box
3. Screw the back box onto the pendant mount and apply thread compound (supplied) to the threads on the back box.
NOTE: Thread compound must be applied on both standard and environmental pendants. Not doing so may prevent the units from being
separated in the future.
4. Connect the power wiring. Refer to Figure 4 and the Wiring section for more information.
C6648M-A (5/20)16
Page 15
Installation (Dome Drive)
INSTALLING THE DOME DRIVE (IN-CEILING)
1. Line up the edges of the dome drive with the inside of the back box.
2. Push the dome drive into the clips until both sides click into place. The clips temporarily hold the dome drive in place.
Figure 8. Installing the Dome Drive
3. Place one hand on or under the dome until the fasteners are secure.
4. Screw in the three captive fasteners until they are secure.
C6648M-A (5/20)17
Page 16
Figure 9. Installing the Dome Drive: In-Ceiling Models
INSTALLING THE DOME DRIVE (PENDANT)
Figure 10. Dome Drive with Grommet Installed on Back
1. Line up the edges of the dome drive with the inside of the back box.
2. Push the dome drive into the clips until both sides click into place. The clips temporarily hold the dome drive in place.
18C6648M-A (5/20)
Page 17
Figure 11. Installing the Dome Drive
3. Place one hand on or under the dome until the fasteners are secure.
4. Screw in the three captive fasteners until they are secure.
Figure 12. Installing the Dome Drive: Pendant Models
C6648M-A (5/20)19
Page 18
Installation (Lower Dome)
INSTALLING THE LOWER DOME (IN-CEILING/INDOOR)
1. Attach the back box leash to the lower dome.
2. Turn counter clockwise until the dome is nestled into the gaps in the back box. Then turn a little clockwise to secure.
3. Align the dome arrows with the arrows on the base and then use a 15 to 20 degree clockwise turn to secure.
Figure 13. Placing the Lower Dome: In-Ceiling Indoor Models
Figure 14. Tightening the Lower Dome: In-Ceiling Indoor Models
4. Apply power to the dome. The dome system will complete a configuration sequence.
INSTALLING THE LOWER DOME (IN-CEILING/ENVIRONMENTAL)
1. Attach the back box leash to the lower dome.
2. Align the back box screws with the slots on the lower dome.
20C6648M-A (5/20)
Page 19
Figure 15. Placing the Lower Dome: In-Ceiling Environmental Models
3. Push the lower dome onto the back box.
4. Tighten the screws to secure the lower dome to the back box.
Figure 16. Tightening the Lower Dome: In-Ceiling Environmental Models
5. Apply power to the dome. The dome system will complete a configuration sequence.
INSTALLING THE LOWER DOME (ENVIRONMENTAL PENDANT)
1. Attach the back box leash to the lower dome.
2. Align the back box screws with the slots on the lower dome.
C6648M-A (5/20)21
Page 20
Figure 17. Placing the Lower Dome: Pendant Models
Figure 18. Tightening the Lower Dome: Pendant Models
3. Apply power to the dome. The dome system will complete a configuration sequence.
22C6648M-A (5/20)
Page 21
Ethernet Wiring Requirement for POE 802.3bt
Connect a CAT5e or higher cable or higher cable (not supplied) to the RJ-45 network connector. the 8-pin port includes video over Ethernet, and
PoE 802.3bt for the camera. PoE 802.3bt injects power over the same cabling that carries the network data, eliminating the need for a separate
power supply. This simplifies the installation and operation of the camera without affecting network performance.
Figure 19. Pin Numbering
Figure 20. Pin Functions
PairsPair 1Pair 2Pair 3Pair 4
Pins1 and 23 and 64 and 57 and 6
Signal AssignmentBI_DA+/BI_DA-BI_DB+/BI_DB-BI_DC+/BI_DC-BI_DD+/BI_DD-
NP N P
Valid 4-pair
Power Configurations
N denotes a pair connected to negative potential.
P denotes a pair connected to positive potential.
NP P N
PN N P
PN P N
C6648M-A (5/20)23
Page 22
Accessing the Camera
NOTE: For security purposes, it is required that you create a user account when you access the camera for the first time.
•In its out-of-the-box configuration, the camera has no user name and password assigned. In this state the camera does not allow for video
to stream or configurations to change. It is required that you set an administrative user name and password at this time. Creation of an
administrative user changes the state of the camera to its “operational mode,” where credentials must be provided in order to view live
video or change its configuration. This first user configuration can also be done in VxToolbox software.
•There is no provision for recovering a forgotten administrator user name or password. The camera can be restored to its out-of-the-box, no
user name and password configuration by powering down, depressing the Factory Defaults button, and holding the button down for at least
four seconds while power the camera back up.
•If a user name and password exist, a Login page is presented when the camera is accessed.
The recommended browsers for your camera are the latest version of Internet Explorer®, Microsoft™ Edge™, Google Chrome™ browser, or
Mozilla® Firefox®. For supported browser versions, refer to the specification sheet.
1. Open a web browser.
2. Type the camera’s IP address (192.168.0.20) or host name in your browser’s address bar, and the press Enter.
NOTE: You can obtain your camera’s IP address or access the camera using the Pelco Device Utility or VxToolbox software. If DHCP is enabled
but a DHCP server is not on the network, the camera automatically assigns itself both an IPv4 link local address (169.254.x.x, where the lower
two octets are random) and a 192.168.0.20 address. Additional cameras will assign themselves different IPv4 link local addresses and the next
available 192.168.0xIP addresses in sequential order. For example, if three cameras are connected to a network without a DHCP server, the first
camera to connect assigns itself the IP address 192.168.0.20, the second camera assigns itself 192.168.0.21, and the third camera assigns itself
192.168.0.22.
3. Enter credentials for the camera.
4. Click Log In.
SUPPLEMENTAL RESOURCES
All Spectra Enhanced Series 7 supplemental resources (e.g. firmware, documentation, VxToolbox, and Device Utility) are available in one
location: www.pelco.com/spectra-enhanced-7
PELCO TROUBLESHOOTING CONTACT INFORMATION
If the instructions provided fail to solve your problem, contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292-1981
(international) for assistance. Be sure to have the serial number available when calling.
Do not try to repair the unit yourself. Leave maintenance and repairs to qualified technical personnel only.