Pelco S7230L-PW, S7240L-PW, S7820L-PW operations manual

Spectra® Enhanced 7 Series IRLook-Up
PTZ Cameras
Operations Manual
Document number:C6676M-C
Publication date:01/22
Spectra® Enhanced 7 Series IRLook-Up PTZ Cameras Operations Manual
Important Notices 5
Regulatory Notices 5
Radio and Television Interference 5
Warranty Statement 5
Legal Notice 5
Audio Notice 5
Video Quality Caution 5
Frame Rate Notice Regarding User Selected Options 5
Open Source Software 6
Power Source 6
Korean Class A EMC 6
ESD Warning 6
Accessing the Camera 7
Accessing Camera Settings 7
Understanding the Camera Configuration Sequence 7
Accessing the Live Video Page 8
Selecting Live View Controls 8
Understanding the Focus Calibration Process 8
Running Patterns, Scans, Presets, and Preset Tours 9
PTZ Controls 9
Focus, Zoom, Brightness, and Wiper* controls 9 Viewing, Pan/Tilt, Streaming, and Snapshot Controls 9
Using the System Menu 11
Configuring General Settings 11
Configuring Time Settings 11 Configuring GPSSettings 11 Generating a System Log 11 Restarting the Camera 11 Restoring All Camera Defaults 12
Backing Up and Restoring Settings 12
Backing Up Camera Settings 12 Restoring Camera Settings from a Backup 12
Updating Firmware 12
Configuring OSDi Overlays 13
Snapshot Viewer 14
ConfiguringStorage Management 14
Viewing Device Information 14 Using Settings andActions 14 Configuring Encryption of Local Storage 14 Configuring Local Recording 14 Exporting a Recording 15
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Viewing Diagnostics 15
Viewing Client Connections 15 Viewing Temperature Information 15 Viewing Power Information 15
Using the Network & Security Menu 16
Understanding General Network Settings 16
Network Hostname 16 Port Settings 16 Network Interface 16
Accessing Users and Security 18
Managing Users and Security 18 Configuring Local Users 18 Setting Security/Authentication 18
Configuring TLS 19
Configuring Traffic Shaping 19
Configuring 802.1x Security 20
Configuring SNMP 20
Configuring SNMP V2c 20 Configuring SNMP V3 20
Configuring Firewall Settings 21
Using the Imaging Menu 21
Restoring Imaging Settings 21
Configuring General Settings 21
Image Enhancement 21 Digital Processing 22
Configuring Exposure Settings 22
Configuring WDR Settings 22 Enabling and Disabling Image Stabilization 22 Configuring Day/Night Mode 23 Configuring IR Illumination 23
Configuring Focus/Zoom Settings 23
Setting White Balance 24
Using Window Blanking 24
Configuring Options in the PTZMenu 25
Configuring Positioning 25
Configuring a Preset 26
Configuring a Preset Tour 26
Configuring Pan/Tilt/Zoom Patterns 27
Configuring Pan/Tilt/Zoom Scans 28
Configuring Pan/Tilt/Zoom Zones 28
Configuring Pelco Camera Link 29
Using the A/V Streams Menu 29
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Selecting Preset Video Configurations 29
Configuring Presets 30 Configuring Custom Video Streams 30
Configuring Audio 31
Enabling Echo Mitigation 32
Managing RTP Settings 32
Setting Static Multicast Addresses 32 Setting the Maximum Transfer Unit Size (TCP/IP) 33
Configuring Smart Compression 33
Configuring Long-Term Rate Control 34
Using the Events Menu 35
Configuring Sources 35
Configuring an Alarm Event Source 35 Configuring an Analytic Event Source 35 Configuring a Timer Event Source 36 Configuring a System Event Source 36 Configuring a Park Action Event Source 36 Configuring a Network Loss Event Source 36 Deleting an Event Source 37
Configuring Handlers 37
Configuring an Event Handler: Send Email 37 Configuring an Event Handler: Upload JPEG to FTP Server 37 Configuring an Event Handler: Write JPEG to SDCard 38 Configuring an Event Handler: Run Pattern 38 Configuring an Event Handler: Go to Preset 39 Configuring an Event Handler: Run Tour 39 Configuring an Event Handler: Run Scan 39 Configuring an Event Handler: Wiper* 40 Configuring an Event Handler: Open/Close Relay 40 Configuring an Event Handler: Display Overlay 40 Configuring an Event Handler: Play Audio 41 Configuring an Event Handler: Write Recording to SDCard 41 Configuring an Event Handler: Upload Recording to FTP Server 42 Deleting an Event Handler 42
Analytic Configuration 42
Configuring Basic Analytics 42 Configuring Enhanced Analytics 43
Event Stream 48
Contacting Pelco for Troubleshooting 49
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Important Notices

Regulatory Notices

This device complies with Part 15 of the (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Radio and Television Interference

This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commission’s rules.
CAN ICES-3 (A)/NMB-3(A)
FCC Rules.
Operation is subject to the following two conditions:

Warranty Statement

For information about Pelco’s product warranty and thereto related information, refer to
www.pelco.com/warranty.

Legal Notice

SOME PELCO EQUIPMENT CONTAINS, AND THE SOFTWARE ENABLES, AUDIO/VISUAL AND RECORDING CAPABILITIES, THE IMPROPER USE OF WHICH MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES. APPLICABLE LAWS REGARDING THE USE OF SUCH CAPABILITIES VARY BETWEEN JURISDICTIONS AND MAY REQUIRE, AMONG OTHER THINGS, EXPRESS WRITTEN CONSENT FROM RECORDED SUBJECTS. YOU ARE SOLELY RESPONSIBLE FOR INSURING STRICT COMPLIANCE WITH SUCH LAWS AND FOR STRICT ADHERENCE TO ANY/ALL RIGHTS OF PRIVACY AND PERSONALTY. USE OF THIS EQUIPMENT AND/OR SOFTWARE FOR ILLEGAL SURVEILLANCE OR MONITORING SHALL BE DEEMED UNAUTHORIZED USE IN VIOLATION OF THE END USER SOFTWARE AGREEMENT AND RESULT IN THE IMMEDIATE TERMINATION OF YOUR LICENSE RIGHTS THEREUNDER.

Audio Notice

Improper use of audio/visual recording equipment may subject you to civil and criminal penalties. Applicable laws regarding the use of such capabilities vary between jurisdictions and may require, among other things, express written consent from the recorded subjects. You are solely responsible for insuring strict compliance with such laws and for strict adherence to any/all rights of privacy and personality.

Video Quality Caution

Frame Rate Notice Regarding User Selected Options

Pelco systems are capable of providing high quality video for both live viewing and playback. However, the systems can be used in lower quality modes, which can degrade picture quality, to allow for a slower rate of data transfer and to reduce the amount of video data stored. The picture quality can be degraded by either
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lowering the resolution, reducing the picture rate, or both. A picture degraded by having a reduced resolution may result in an image that is less clear or even indiscernible. A picture degraded by reducing the picture rate has fewer frames per second, which can result in images that appear to jump or move more quickly than normal during playback. Lower frame rates may result in a key event not being recorded by the system. Judgment as to the suitability of the products for users' purposes is solely the users' responsibility. Users shall determine the suitability of the products for their own intended application, picture rate and picture quality. In the event users intend to use the video for evidentiary purposes in a judicial proceeding or otherwise, users should consult with their attorney regarding any particular requirements for such use.

Open Source Software

This product includes certain open source or other software originated from third parties that is subject to the GNU General Public License (GPL), GNU Library/Lesser General Public License (LGPL) and different and/or additional copyright licenses, disclaimers, and notices. The exact terms of GPL, LGPL, and some other licenses are provided to you with this product. Please refer to the exact terms of the GPL and LGPL at http://www.fsf.org (Free Software Foundation) or http://www.opensource.org (Open Source Initiative) regarding your rights under said license. You may obtain a complete corresponding machine-readable copy of the source code of such software under the GPL or LGPL by sending your request to digitalsupport@pelco.com; the subject line should read Source Code Request. You will then receive an email with a link for you to download the source code. This offer is valid for a period of three (3) years from the date of the distribution of this product by Pelco.

Power Source

This product is intended to be supplied by a Listed Power Adapter or DC power source marked “L.P.S.” (or “Limited Power Source”), rated according to the camera specification document. If you need further assistance with purchasing the power source, please contact Pelco, Inc. for further information.

Korean Class A EMC

ESD Warning

Warning: This product is sensitive to Electrostatic Discharge (ESD). To avoid ESD
damage to this product, use ESD safe practices during installation. Before touching, adjusting or handling this product, correctly attach an ESD wrist strap to your wrist and appropriately discharge your body and tools. For more information about ESD control and safe handling practices of electronics, please refer to ANSI/ESD S20.20­1999 or contact the Electrostatic Discharge Association (www.esda.org).
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Accessing the Camera

Note: For security purposes, it is required that you create a user account when you access the
camera for the first time. In its out-of-the-box configuration, the camera has no user name and password assigned. In this state the camera does not allow for video to stream or configurations to change. It is required that you set an administrative user name and password at this time. Creation of an administrative user changes the state of the camera to its “operational mode,” where credentials must be provided in order to view live video or change its configuration. This first user configuration can also be done in VxToolbox software.
There is no provision for recovering a forgotten administrator user name or password. The camera can be restored to its out-of-the-box, no user name and password configuration by powering down, depressing the Factory Defaults button, and holding the button down for at least four seconds while powering the camera back up.
Once the camera is powered back up the user will be prompted to create a username and password.
The recommended browsers for your camera are Mozilla® Firefox®, Google Chrome™, or Microsoft™Edge™ for Microsoft® Windows® operating systems; and Firefox for Mac® operating systems. For supported browser versions, refer to the Specification Sheet for your product.
1. Open a web browser.
2. Type the camera’s IP address or host name in your browser’s address bar and then click Enter.
Note:
You can obtain your camera’s IP address or access the camera using VXToolbox
software.
3. If a user name and password exist, a log in dialog box appears. Otherwise a user creation dialog box appears, and the user will be required to create an administrative user to proceed.

Accessing Camera Settings

Access to camera settings is determined by user permissions. If you do not have access to camera settings, the Settings option will not appear in the top-center of the Live View window.
1. Click the gear symbol at the top center of the viewing window.
2. Click the setting you want to change. Place your mouse pointer over any menu on the page to reveal submenus.

Understanding the Camera Configuration Sequence

After the camera is installed and power is applied, the camera undergoes a configuration sequence, taking approximately 30-seconds to complete. The camera will come online after the configuration sequence is complete.
Note: If the camera connected to a network without a DHCP server and DHCP is enabled, the configuration sequence can take up to two minutes to complete.
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Accessing the Live Video Page

The live video page provides access to video streams, an initial Focus Calibration Process, and, where applicable, to PTZ controls.
By default, the camera does not have any pre-configured users. When a user is added to the system, that user must login before accessing the Live View. After logging in, the user will have access to the Live View from that point forward.

Selecting Live View Controls

Viewable controls are based on device model and user permissions. Use the drop-down menu to select the
Primary, Secondary, and Tertiary streams from the live view. The JPEG stream is a predefined low
resolution, low frame rate JPEG stream. JPEG is helpful for users with bandwidth or processing limitations that could cause a high resolution, high frame rate video stream to pause or pixelate.
Caution:Streams must be configured to use the H264 compression standard. Streams with any other compression standard will not be available for selection. If the secondary or tertiary stream has not been configured, they will not be available for selection. Video streams can be configured under the A/V Streams Menu. Only H264 streams are supported for full-resolution streaming. If the user selects H265 or MJEG as their encoding, the stream is also not available on the Live View.

Understanding the Focus Calibration Process

To achieve superior focus functionality, Spectra Enhanced Series 7 cameras now implement a focus database which caches focus values that the camera calculates at different pan and tilt and zoom positions. With valid focus values, the camera can more quickly achieve focus the next time the camera returns near to that area and to that zoom. The camera will always be learning and updating the focus database, so the more the camera is used, the faster it's overall focus ability will be.
To initially seed the focus database, there is a calibration process that takes about one hour and will pan and tilt through the visible space at mid zoom level. These values provide a starting point for the focus algorithm for calculating focus at different zoom levels. Eventually, the focus database will store valid focus values through the visible space at multiple zoom levels, providing superior focus functionality.
For a camera that has not been calibrated, there is a suggestion on the live video page that will prompt you to consider calibrating the camera. The prompt enables you to go to the Focus page in the Imaging Tab. If the camera has been fully calibrated, the live video page looks like it did before.
On the Focus page, you can start or stop the calibration, and there is a progress bar. If you stop the calibration process for any reason, you can resume it from where it left off (even if there was a reboot or "soft" restore factory defaults in between). The only ways to clear the current calibration data and start over are to select the Clear Calibration Data button or complete a "hard" restore factory defaults.
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Action Impact on Focus Calibration Database
Reboot Calibration is not impacted. Calibration can resume where it left off if it had been stopped, and
the focus database is not touched.
Soft Restore Factory
The focus database is not impacted, but the percent complete could change if there were some times in the calibration process where it couldn't focus. The camera would presume that calibration would need to resume from the first place it finds an invalid focus value.
Defaults
Hard
Removes the focus database. Restore Factory Defaults

Running Patterns, Scans, Presets, and Preset Tours

1. Click to select the preset name from the Patterns, Scans, Presets, or Preset Tours list.
Note
: Only preconfigured patterns are available for selection. Go to the
PTZ
configure patterns, scans, presets, and tours.
2. Click Go to run the preset.
3. Click Stop to discontinue the preset.

PTZ Controls

menu to
PTZ Controls are based on camera model and user permissions.

Focus, Zoom, Brightness, and Wiper* controls

*Only on supported models.
From left to right, the sliders represent:
l Zoom: Set the zoom position (The blue area is digital zoom and it is only present if digital zoom is
enabled under the PTZ menu).
Note: You can also use the mouse scroll wheel to zoom in and out.
l Focus: Set focus position.
l Brightness: Click and hold to close the iris and darken the image.
l Wiper: Click this button to trigger the wiper. Three wipes will be made.

Viewing, Pan/Tilt, Streaming, and Snapshot Controls

Note: PTZ controls are available only after you have logged in to the camera.
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From left to right, the icons represent:
l Resize Viewing Area: Allows you to zoom in on an area of interest. Click the icon and then draw a
box to designate the area in which you want to center the camera’s field of view and zoom in.
l Center Viewing Area: Engages click-to-center functionality. Click the icon and then click to select
the location in which you want to center the camera’s field of view.
l Pan and Tilt: Engages pan and tilt functions. Click the icon, and then click and drag the mouse
within the video stream to pan and tilt the camera.
l Pixel Counter: Enables tool on the viewer to calculate pixels in the area of the adjustable box.
l Open Stream in New Window: Opens the video stream in an independent window.
l Take a Snapshot: Captures a still image from the video stream and saves as a JPEG file.
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Using the System Menu

The System menu provides access to the General Settings, Backup and Restore, Firmware, OSDi,
Snapshot Viewer, Storage Management, and Diagnostics pages.

Configuring General Settings

1. Device Name: Configure the name for your device. Names can contain up to 63 alphanumeric
characters. At least one character in the host name must be a letter.
2. Enable LEDs: Enable or turn off LED camera lights.
3. Power Priority: Select a priority power supply as either 24v or Power over Ethernet (PoE).
4. Click Save.

Configuring Time Settings

You can set your camera to discover a network time server (NTP) automatically, manually provide the address of your network time server, or select no time server.
1. Click System, and then click General Settings.
2. Click to select your time server setting:
l Auto: Allows your camera to discover and synchronize with your network time server (over
IPv4 or IPv6).
l Manual: Requires you to provide the address of your network time server.
l None: Camera date format defaults to mm/dd/1970.
3. Click to select the TimeZone.
4. Click Save.
Configuring GPSSettings
Use the GPS Settings option to establish the camera’s GPS location.
1. Manually enter the Latitude, Longitude, and Elevation of the camera.
2. Click Save.

Generating a System Log

If technical difficulties occur, a system log might help Pelco Product Support troubleshoot problems with your camera. You can contact Pelco Product Support at 1-800-289-9100 (USA and Canada) or +1-559-292­1981 (international).
1. Click System, and then click General Settings.
2. Click Generate System Log.
3. Select the location in which to save the log file.
4. Click Save.

Restarting the Camera

If you are recording video from your camera, restarting the camera will cause a gap in video recording. It is important that you schedule maintenance before restarting the camera.
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1. Click System, and then click General Settings.
2. Click Reboot Camera.

Restoring All Camera Defaults

If necessary, you can reset your camera settings to the factory defaults.
1. Click System, and then click General Settings.
2. Click Restore All Camera Defaults.
3. Click Hard or Soft Restore.
l Soft Restore will reset the camera back to factory defaults with the exception of network
settings. All user settings and customizations will be lost and cannot be recovered.
l Hard Restore will reset the camera back to factory defaults. All user settings and
customizations and network settings will be lost and cannot be recovered.
4. Click Upload and Restore to restart and restore you camera's settings.

Backing Up and Restoring Settings

You can create a backup file of your device's configuration so that if you accidentally change a setting or need to recover from a factory reset, you can revert back to this saved configuration. Camera backup files are stored in bin format.
Note: The restore feature is not intended to automatically configure multiple devices or to recover settings following a firmware upgrade.

Backing Up Camera Settings

1. Click System, and then click Backup and Restore.
2. Click Generate Backup File.
3. Click Download Now, and then specify the directory in which to save your backup file.
4. Click OK to save the backup file.

Restoring Camera Settings from a Backup

1. Click System, and then click Backup and Restore.
2. Click Browse,click the desired backup file, and then click Open.
3. Click OK.
4. Click Choose File, and then locate the device's backup file.
5. Click Upload and Restore to restart the camera and restore the camera settings.

Updating Firmware

Click System, and then click Firmware to access System Information and perform Firmware Updates.
System Information includes read-only fields for the firmware version, hardware version, model number, and serial number of the camera. This information is typically required by Pelco Product Support for troubleshooting purposes.
The camera firmware can be upgraded or downgraded.
1. Click Browse to select the firmware you would like to upgrade/downgrade (ppm file).
2. Click Upload.
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Note: Upgrading to version 3.3.x.x firmware requires user(s) to exist on the camera. Otherwise,
the firmware update will fail.

Configuring OSDi Overlays

The OSDi (Intelligent On Screen Display) feature allows the camera to show pertinent information as an overlay within the field of view. Depending on your camera and model, you can define up to four overlay rules.
If using the Current Zone Label overlay, and multiple zones are in the field of view, the camera will display the labels in order of size, smallest to largest; if all zones in the field of view are the same size, the camera will display zone labels in order of creation, oldest to newest.
The camera will display the label in the active zone until the camera’s field of view moves outside the zone. You can set the Duration of the display as Indefinite or, alternatively, you can define a number of seconds for the Current Zone Label to be displayed.
1. Go to the OSDi page from the System menu.
2. Hover in the viewing window to display Upper Left, Upper Center, Upper Right, Middle Left,
Middle Center, Middle Right, Lower Left, Lower Center, Lower Right buttons. Click the button
representing the location in which you want to display the overlay.
3. Use the Overlay Type pull-down menu to choose between the following overlay types:
l Plain Text: Enter a plain text string of your choice.
l Camera Name: Display the camera’s name.
l Camera Name/Date/Time: Display the camera’s name, date, and time.
l Date/Time: Display the camera’s date and time.
l Date: Display the camera’s date.
l Time: Display the camera’s time.
l Event Source: Display an event source on the overlay using a pre-defined Event Source and
associated Handler. Under the Steps to Enable Overlay section, click the Manage Handlers or Manage Sources link. This will take you to the Handlers and Sources page under the Events tab in which you can establish or change the settings for Event Source.
l PTZ Position: Display the current PTZ Position in the format of Pan°/Tilt° ZoomX Direction.
You can set the Duration of the display as Indefinite or, alternatively, you can define a number of seconds for the PTZ Position to be displayed on the overlay after movement stops.
l Acquired PTZ Preset: Display the name of a PTZ Preset as defined in the PTZ Preset
Settings. This will only display as long as the preset is acquired by the camera. You can set the Duration of the display as Indefinite or, alternatively, you can define a number of seconds for the PTZ Preset Name to be displayed after the Preset is acquired.
l Current Zone Label: Display the label of the current zone. If a Current Zone Label has not
been defined, select the Manage Zones link to go to the PTZ Zones tab where you can establish or create new zones. Under the Duration section, you can select the option to display the current zone label indefinitely or establish a specific length of time (in seconds) for which to display the current zone label.
l Image: Select an Image File to display by clicking Choose File and traversing to the local
directory in which your image file is stored.
4. Click Save.
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Snapshot Viewer

The Snapshot Viewer page displays a list of snapshots saved to the SD card when a “Write JPEG to SD Card” event handler is activated. Video is saved to the SD card when a Write Recording to SD Card handler is activated. The saved video segments can be downloaded from the Snapshot Viewer page.
1. Click to select the viewing option: Select Visible, Deselect Visible, Select All, Deselect All, Delete
Selected, Download Selected, or Refresh List.
2. Use the Search box to find the snapshot of your choice on the SD card.
3. Click the Show drop-down menu, and then click to select the number of files to show per page. The
default setting is 15, however up to 100 snapshots can be displayed. Maneuver through the snapshots or pages using the arrow buttons (<, <<, >, >>).
ConfiguringStorage Management
Click System, and then click Storage Management to access and/or manage Device Information, Settings and Actions, Local Recording, and Export Recordings.

Viewing Device Information

Device Information provides information for the SD card. The following information will be displayed when an SD Card is properly installed:
l Device Type: SD Card
l Free Space: Expressed in MB
l Total Size: Expressed in MB
l Status: Ready to begin recording
Note: If there is no SD card in the camera or it was not properly installed, the Status will display "There is no media in the SD card."
Using Settings andActions
l Device Format: displays the device format with the option to reformat the device.
l SD Allocation: Use the slider bar to establish how much storage to allocate between Edge and
Clip storage.

Configuring Encryption of Local Storage

Media card encryption status can be viewed and configured if an SD card is being used in the camera.
1. If the SD card being used is encrypted on another device, provide the encryption password and click
Mount for encryption to the new device.
2. To reformat the SD card with a new password, enter a new password and click Reformat
Encryption.
Note: Data will be deleted during this process. Take caution before proceeding.

Configuring Local Recording

The number of hours of video you can store on the SD card is established with recording bit limits. A bit rate limit below 1.5 Mbps allows a maximum of 48 hours of video at 30 fps regardless of resolution. You can increase the maximum available hours of storage by decreasing the frame rate.
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Note: Disabling Local Recording will impact “Write Recording to SD Card” or “Upload Recording to
FTP Server” event handlers if they are configured.

Exporting a Recording

1. Enter the Start Date and Start Time as well as the End Date and End Time manually into the
Date/Time fields or use the calendar icons to set dates and times.
A menu will show the range of recordings available for export based on your specified dates and times.
2. Click Export.
Note: Exports are limited to 15-minute clips.

Viewing Diagnostics

Click System, and then click Diagnostics to get information on Power, Client Connections and Temperature.

Viewing Client Connections

Client Connections displays the number of active streams by Client Address, Stream type, and Duration.

Viewing Temperature Information

The Temperature setting displays the current processor temperature along with a graphical display of the Maximum, Minimum, and Average Processor Temperature (C°) for the current session and historical sessions.

Viewing Power Information

The current Input Voltage and Power Usage statistics are displayed within the Power section of the Diagnostics display. Maximum, Minimum, and Average Input Voltage (mV) and Power Usage (mW) statistics are graphically displayed for the current session and historical sessions.
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