Before attempting to connect or operate this product, please read these instructions
carefully and save this manual for future use.
C20-DW series model names:
C20-DW-6(X)
C20-DW-7X
1
CONTENTS
Important Safety Instructions.................................................................................................................................... 3
Important Notices .................................................................................................................................................. 5
REGULATORY NOTICES [FCC CLASS B] ................................................................................................... 5
RADIO AND TELEVISION INTERFERENCE ................................................................................................ 5
2. Part Names and Locations ................................................................................................................................... 7
3. OSD Menu .............................................................................................................................................................. 9
4. OSD Menu Settings ............................................................................................................................................ 10
4.3 WHITE BAL ................................................................................................................................................ 13
4.10 3D NR ....................................................................................................................................................... 16
4.11 CAMERA ID ............................................................................................................................................. 16
4.13 LANGUAGE ............................................................................................................................................. 17
4.14 CAMERA RESET .................................................................................................................................... 17
4.20 SAVE ALL ................................................................................................................................................ 19
Pelco Troubleshooting Contact Information ......................................................................................................... 22
Note for Dimension Drawings ................................................................................................................................ 22
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Important Safety Instructions
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that
produce heat.
9. Only use attachments/accessories specified by the manufacturer.
10. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is
used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
11. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way,
such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
12. Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases shall be placed
on the apparatus.
13. WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
14. Installation should be done only by qualified personnel and conform to all local codes.
15. Unless the unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X, 6, or 6P enclosure, it is designed for indoor use only
and it must not be installed where exposed to rain and moisture.
16. Use only installation methods and materials capable of supporting four times the maximum specified load.
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Important Safety Instructions
WARNING: This product is sensitive to Electrostatic Discharge (ESD). To avoid ESD damage to this
CAUTION: These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not
perform any servicing other that contained in the operating instructions unless you are qualified to do so.
Only use replacement parts recommended by Pelco.
The product and/or manual may bear the following marks:
This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit.
CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.
This symbol indicates that there are important operating and maintenance instructions in the literature
accompanying this unit
product, use ESD safe practices during installation. Before touching, adjusting or handling this product,
correctly attach an ESD wrist strap to your wrist and appropriately discharge your body and tools. For
more information about ESD control and safe handling practices of electronics, please refer to ANSI/ESD
S20.20-1999 or contact the Electrostatic Discharge Association (www.esda.org).
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Important Notices
Important Notices
REGULATORY NOTICES [FCC CLASS B]
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
RADIO AND TELEVISION INTERFERENCE
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However there is no guarantee that the interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
You may also find helpful the following booklet, prepared by the FCC: “How to Identify and Resolve Radio-TV Interference
Problems.” This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402.
Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to
operate this equipment under Federal Communications Commission’s rules.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Warranty
For information about Pelco’s product warranty and thereto related information, refer to www.pelco.com/warranty.
Operating Notes:
For C20-DW (Revision A); released in 2014:
For dual voltage model: Connect to 12VDC or 18 to 32VAC power adapter.
For high voltage model: Connect to 220VAC power source.
For older C20 –DW (prior to Revision A):
For dual voltage model: Connect to 12VDC or 24VAC power adapter.
For high voltage model: Connect to 220VAC power source.
Operating Conditions
• Avoid viewing very bright objects (example, light fixtures) for extended periods.
• Avoid operating or storing the unit in the following locations:
- Extremely humid, dusty, hot/cold environments
- Close to sources of powerful radio or TV transmitters
- Close to fluorescent lamps or objects reflecting light
- Under unstable light sources (may cause flickering)
Suggested Installation:
Where the operating temperature is outside the recommended range of 14°F to
122°F (-10°C to +50°)
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Introduction
1. Introduction
The box camera is ideal for indoor installation in commercial environment.
Before You Begin:
Please read this guide carefully before you install the box camera. Keep this guide for future reference.
Package Contents:
Check that the items received match those listed on the order form and packing slip. The dome camera
packing box includes:
• One installation/operation manual
• One fully assembled camera
• One Lens mounting cap
• One Hexagonal and Minus wrench
• One C adapter ring
• One Auto Iris Lens connector
If any parts are missing or damaged, contact the dealer you purchased the camera from.
Optional Accessories:
• C10-UM Mount
We recommend mounting the camera with the C10-UM mount, a C10 series universal wall/ceiling/rail
mounting kit.
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Part Names and Locations
2. Part Names and Locations
Figure 2-1 C20-DW-6/C20-DW-6X
Figure 2-2 C20-DW-7X
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