Page 1
INSTALLATION
FT8316/FR8316
Fiber Transmitter
and Receiver
Sixteen-Channel Digitally Encoded
Video
C2603M (6/06)
Page 2
Page 3
Contents
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front Panel - FT8316 Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front Panel - FR8316 Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mounting the Transmitter/Receiver into a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Mounting the Transmitter/Receiver to a Wall . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
List of Illustrations
1 Sixteen-Channel Video FT8316 Transmitter and FR8316 Receiver. . . . . . . . . . . . . . . . . . 7
2 Front Panel of FT8316 Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3 Front Panel of FR8316 Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4 Rear Panel of FT8316 Transmitter and FR8316 Receiver . . . . . . . . . . . . . . . . . . . . . . . . 11
5 FT8316 Transmitter/FR8316 Receiver Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
List of Tables
A Troubleshooting with Front-Panel Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
C2603M (6/06) 3
Page 4
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet consult an electrician for replacement of the
obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the points where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold
with the apparatus. When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
14. Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids,
such as vases shall be placed on the apparatus.
WARNING:
15.
or moisture.
16. Installation should be done only by qualified personnel and conform to all local codes.
17. Use only installation methods and materials capable of supporting four times the maximum
specified load.
18. A CCC-approved power cord must be used to power this equipment when used in China.
CAUTION:
19.
To reduce the risk of electric shock do not perform any servicing other than that contained in
the operating instructions unless you are qualified to do so.
To reduce the risk of fire or electric shock, do not expose this apparatus to rain
These servicing instructions are for use by qualified service personnel only.
4 C2603M (6/06)
Page 5
The product and/or manual may bear the following marks:
CAUTION:
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
This symbol indicates that dangerous voltage
constituting a risk of electric shock is present
within this unit.
This symbol indicates that there are important
operating and maintenance instructions in the
literature accompanying this unit.
C2603M (6/06) 5
Page 6
Regulatory Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
RADIO AND TELEVISION INTERFERENCE
This equipment has been tested and found to comply with the limits of a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Changes and Modifications not expressly approved by the manufacturer or registrant of this
equipment can void your authority to operate this equipment under Federal Communications
Commission’s rules.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
6 C2603M (6/06)
Page 7
Product Overview
DESCRIPTION
The FT8316/FR8316 fiber transmitter and receiver provide the ability to transmit up to 16 composite
video channels over one optical fiber (refer to Figure 1).
SIXTEEN
VIDEO
INPUTS
SIXTEEN
VIDEO
OUTPUTS
Figure 1.
FT8316
TRANSMITTER
ONE
FIBER
Sixteen-Channel Video FT8316 Transmitter and FR8316 Receiver
FR8316
RECEIVER
Features of the FT8316/FR8316 fiber optic transmission system include the following:
•
8-bit digitally encoded video for high-quality multichannel video transmission over a single
fiber
•
Multimode fiber support for distances up to 1 km (0.6 mi)
•
Single-mode fiber support for distances up to 26 km (16.1 mi)
•
Exceeds all requirements for the RS-250C Medium-Haul Transmission specification
•
Compatible with NTSC, PAL, and SECAM video standards
•
Designed to meet NEMA TS 2 and Caltrans traffic signal control equipment standards for
ambient operating temperature, mechanical shock and vibration, humidity with condensation,
high-line/low-line voltage conditions, and transient voltage protection
NOTE:
Conformal coating is required for operation in environments with relative humidity
above 95% (condensing).
•
No performance adjustments required
•
12 VDC or 24 VAC power supply
•
Stand-alone and rack-mountable modular design
•
LED indicators for monitoring of signal status, laser status, and operating power
The FT8316 transmitter/FR8316 receiver is a Class 1 laser product that complies with FDA radiation
performance standard 21CFR Subchapter J and with IEC 60825-1 Edition 1.2, 2001-08.
C2603M (6/06) 7
Page 8
MODELS
The FT8316/FR8316 fiber transmitter and receiver consist of the following series of models:
Multimode Models:*
FT8316MSTR Sixteen-channel fiber optic video transmitter; multimode, ST connector
FR8316MSTR Sixteen-channel fiber optic video receiver; multimode, ST connector
Single-Mode Models:*
FT8316SSTR Sixteen-channel fiber optic video transmitter; single-mode, ST connector
FR8316SSTR Sixteen-channel fiber optic video receiver; single-mode, ST connector
FT8316SFCR Sixteen-channel fiber optic video transmitter; single-mode, FC connector
FR8316SFCR Sixteen-channel fiber optic video receiver; single-mode, FC connector
*For conformal coated models, replace the first letter F in the model number with the letter
The conformal coated version of FT8316MSTR, for example, is CT8316MSTR.
OPTIONAL ACCESSORIES
The following optional accessories are available:
WM5004-3U Wall mount kit for quadruple-width module
RK5000-3U 19-inch rack mount chassis for 14 slots (no power), 3 RUs
RK5000PS-3U 19-inch rack mount chassis for 12 slots with power, 3 RUs
EPS5000-120 External rack power supply, 1 RU, dual 120 W power outputs
RK5001B-3U Blank filler panel, single width
RK5002B-3U Blank filler panel, double width
RK5004-1UEXP Adapter kit that allows a 3 RU quadruple-width fiber module to be used in
RK5000PS-5U rack mount chassis
C.
8 C2603M (6/06)
Page 9
FRONT PANEL
The front panel of the FT8316 transmitter and FR8316 receiver provides LED indicators that a llow you
to monitor signal status, laser status (transmitter only), and operating power. The following sections
provide a view of the front panel of the transmitter and receiver.
FRONT PANEL - FT8316 TRANSMITTER
Figure 2 illustrates the front panel of the FT8316 transmitter.
8
7
6
5
4
3
2
1
16
15
14
13
12
11
10
9
Figure 2.
VIDEO PRESENT LEDs 1-16
OPTIC FAULT LED, laser status indicator, channels 1-8
OPTIC FAULT LED, laser status indicator, channels 9-16
NOTE:
As indicated above, the two Optic Fault LEDs operate independently of one another. One
Optic Fault LED indicates laser status for channels 1-8; the other Optic Fault LED indicates laser
status for channels 9-16.
POWER LED (Pelco badge)
For detailed information about the front-panel indicators, refer to the
Front Panel of FT8316 Transmitter
Troubleshooting
section.
C2603M (6/06) 9
Page 10
FRONT PANEL - FR8316 RECEIVER
Figure 3 illustrates the front panel of the FR8316 receiver.
16
15
14
13
12
11
10
9
8
7
6
5
4
3
2
1
Figure 3.
VIDEO PRESENT LEDs 1-16
OPTIC FAULT LED, optical signal status indicator, channels 1-8
OPTIC FAULT LED, optical signal status indicator, channels 9-16
NOTE:
As indicated above, the two Optic Fault LEDs operate independently of one another. One
Optic Fault LED indicates optical signal status for channels 1-8; the other Optic Fault LED indicates
optical signal status for channels 9-16.
POWER LED (Pelco badge)
For detailed information about the front-panel indicators, refer to the
Front Panel of FR8316 Receiver
Troubleshooting
section.
10 C2603M (6/06)
Page 11
REAR PANEL
Connections to the FT8316 transmitter and FR8316 receiver are made to the rear panel of the modules
(refer to Figure 4).
4
3
8
7
12
11
16
15
2
1
Figure 4.
RACK POWER/ALARM CONNECTOR, 4-pin connector for power/alarm connection of rack-
Rear Panel of FT8316 Transmitter and FR8316 Receiver
6
5
10
9
mounted module
STAND-ALONE POWER CONNECTOR, 2-pin connector for power connection of stand-alone
module; removable mating connector with screw terminals (not shown)
BNC CONNECTORS (1-16), 75-ohm analog video input (FT8316)/output (FR8316)
FIBER OPTIC CONNECTOR, ST or FC (dependent on FT8316/FR8316 model)
For additional information about rear-panel connections, refer to the
14
13
Installation
section.
C2603M (6/06) 11
Page 12
Installation
PACKAGE CONTENTS
The following items are supplied:
1 FT8316 transmitter or FR8316 receiver
1 Regulated switching power supply with either of the following:
•
Four plug adapters (North American, Australian, U.K., and European); 100-240 VAC,
50-60 Hz input, 12 VDC (25 W) output
or
•
Three power cords (North American, U.K., and European); 100-240 VAC, 47-63 Hz input,
12 VDC (24 W) output
1 FT8316/FR8316 Fiber Transmitter and Receiver Installation manual (this manual)
MOUNTING
The FT8316 transmitter/FR8316 receiver can be mounted into a rack or can be used as a stand-alone
module. As a stand-alone module, the unit can be placed on a desktop or can be mounted to a wall.
MOUNTING THE TRANSMITTER/RECEIVER INTO A RACK
The FT8316 transmitter/FR8316 receiver can be installed into an RK5000 Series rack mount chassis,
which can be mounted into an industry-standard 19-inch (48.26 cm) equipment rack. The RK5000
Series rack mount chassis includes the following models:
•
RK5000PS-3U and RK5000-3U:
–
The RK5000PS-3U rack mount chassis provides 12 single-width module slots and a
power supply.
–
The RK5000-3U rack mount chassis provides 14 single-width module slots (a power
supply is not included). Power to the modules can be supplied using the optional
external power supply (EPS5000-120).
For additional information, refer to the RK5000PS-3U/RK5000-3U Fiber Rack Mount Chassis
Installation manual.
•
RK5000PS-5U:
optic modules with the use of the appropriate adapter kit. The RK5004-1UEXP adapter kit is
required for installation of the FT8316 transmitter/FR8316 receiver into the RK5000PS- 5U
chassis.
For information about the RK5000PS-5U chassis, refer to the RK5000PS-5U Rack Mount Chassis
Installation manual.
NOTE:
The FT8316 transmitter/FR8316 receiver is a quadruple-width fiber optic module that
occupies four slots in the RK5000PS-3U, RK5000-3U, and RK5000PS-5U chassis.
Designed to accommodate Endura™ modules but can also accommodate fiber
Designed to accommodate fiber optic modules as follows:
MOUNTING THE TRANSMITTER/RECEIVER TO A WALL
The FT8316 transmitter/FR8316 receiver can be mounted to a wall using the WM5004-3U wall mount
kit, which is designed for mounting of one quadruple-width fiber optic module only. For WM5004-3U
wall mount instructions, refer to the installation instructions provided with the kit.
12 C2603M (6/06)
Page 13
CONNECTIONS
Connections to the FT8316 transmitter and FR8316 receiver are made on the rear panel of the
modules and consist of the following:
•
Power connection
NOTES:
–
A 12 VDC or 24 VAC power supply can be used to power the transmitter/receiver when
used as a stand-alone module. A 12 VDC power supply is provided. If a 24 VAC power
supply is used, the power supply must be a Listed Direct Plug-In Power Unit marked as
Class 2 and rated as 24 VAC, 1 A (minimum output).
–
In extreme temperature conditions, it is recommended that an industrial-rated outdoor
power supply such as the Pelco WCS1-4 power supply be used.
•
Fiber connection
•
Video input connections (transmitter only)
•
Video output connections (receiver only)
Figure 5 illustrates FT8316 transmitter/FR8316 receiver connections.
POWER/ALARM
CONNECTION FOR
RACK-MOUNTED MODULE
POWER CONNECTION
FOR STAND-ALONE MODULE
COAXIAL
CABLE
COAXIAL
CABLE
8
4
7
3
6
2
5
1
16
12
15
11
14
10
13
9
FIBER
OPTIC
CABLE
COAXIAL
CABLE
COAXIAL
CABLE
Figure 5.
FT8316 Transmitter/FR8316 Receiver Connections
C2603M (6/06) 13
Page 14
Troubleshooting
LED indicators on the front panel of the FT8316 transmitter and FR8316 receiver (refer to Figure 2 and
to Figure 3, respectively) allow you to monitor signal status, laser status (transmitter only), and
operating power. Table A provides information about the front-panel indicators and associated
troubleshooting guidelines.
Table A.
Indicator Color Meaning Possible Cause Corrective Action
Blue Pelco logo
lights.
Blue Pelco logo
does not light.
Green Incoming video
Red on transmitter Incoming video
Power is being
applied to the
module.
Power is not being
applied to the
module.
signal is present on
the channel.
signal is not present
on the channel.
Troubleshooting with Front-Panel Indicators
Power LED (Pelco badge)
– No action required.
Power connection is faulty. Check power connection.
If module is rack mounted,
reseat module or power
supply as necessary.
Power supply has failed. Replace power supply.
Loss of power occurs due to
tripped circuit breakers,
blown fuses, or faulty
electrical service.
Video Present LED
– No action required.
Video source is not
powered on.
Video source is not
connected to the
transmitter.
Coaxial cable is defective. Replace cable.
Check circuit breakers, fuses,
or electrical service as
necessary.
Check power connection to
the video source.
Check BNC connections.
(Continued on next page)
14 C2603M (6/06)
Page 15
Table A.
Troubleshooting with Front-Panel Indicators
(Continued)
Indicator Color Meaning Possible Cause Corrective Action
Video Present LED (Continued)
Red on receiver Incoming video
signal is not present
on the channel.
Optical signal is not being
received from the transmitter. Optic Fault LED is
Refer to the
Receiver
table.
Optic Fault LED -
section in this
also red.
Video source is not
powered on.
Video source is not
Check power connection to
the video source.
Check BNC connections.
connected to the
transmitter.
Coaxial cable connected to
Replace cable.
the transmitter is defective.
Optic Fault LED - Transmitter
Green Laser is operating
– No action required.
properly.
Flashing red Laser has shut down. Transmitter is operating in
extreme environmental
conditions; for example,
operating temperature is
below or above recommended range as stated in
Specifications
the
section.
Laser has reached end of
life.
Ensure that transmitter oper-
ates according to operating
conditions stated in the
Specifications
section, and
then cycle the power.
If problem persists, contact
Product Support.
Cycle the power. If problem
persists, contact Product
Support.
(Continued on next page)
C2603M (6/06) 15
Page 16
Table A.
Troubleshooting with Front-Panel Indicators
(Continued)
Indicator Color Meaning Possible Cause Corrective Action
Optic Fault LED - Receiver
Green The optical signal is
– No action required.
being received from
the transmitter.
Red The optical signal is
not being received
from the transmitter.
Transmitter is not powered
on.
Fiber optic cable is not
connected.
Fiber optic cable connectors
are dirty or are damaged.
Check power connections.
Replace power supply if
necessary.
Check fiber optic
connections.
Clean, polish, or replace fiber
optic cable connectors as
necessary.
Fiber optic cable is
Replace cable.
defective.
Optical dB losses in the
fiber optic installation
exceed the optical power
budget specification stated
Specifications
in the
section.
Optical dB losses in the
Check for problems with the
fiber optic installation, for
example, excessive dB
losses in connectors, splices,
patch panels, cables,
and so on.
Contact Product Support.
fiber optic installation meet
the optical power budget
specification stated in the
Specifications
section;
however, the receiver may
be defective.
16 C2603M (6/06)
Page 17
Specifications
VIDEO
Number of Channels 16
Modulation Type Pulse code modulation, 8-bit resolution
Video Input (FT8316)/ 1.0 Vp-p, 75 ohms; NTSC, PAL, and SECAM
Video Output (FR8316)
Bandwidth 6.5 MHz
Gain Unity
Crosstalk -50 dB typical at 3.58 MHz
Differential Gain <1%
Differential Phase <1.2°
Tilt <1%
Signal-to-Noise Ratio >60 dB (CCIR weighted)
GENERAL
Operating Temperature -40° to 167°F (-40° to 75°C)
Input Power Requirements 12 VDC or 24 VAC, 900 mA
LED Indicators Power
Dimensions 8.75” D x 4.68” W x 4.81” H
Unit Weight 4 lb (1.81 kg)
MECHANICAL
Connectors
Video BNC (per channel)
Rack Power/Alarm 4-pin connector
Stand-Alone Power 2-pin connector, screw terminal
Fiber Optic ST for multimode fiber
Video Present (per channel)
Optic Fault (one LED for channels 1-8, one LED for channels 9-16)
(22.23 x 11.89 x 12.22 cm)
ST or FC for single-mode fiber
C2603M (6/06) 17
Page 18
OPTICAL POWER BUDGET AND TRANSMISSION DISTANCE
Model No.
Compatible
Receiver
Wavelength
Optical
Power
Budget
Maximum
Transmission
DistanceTransmitter
Multimode (62.5/125 µm)
FT8316MSTR FR8316MSTR 1275 nm
18 dB*
†
1 km (0.6 mi)
1300 nm
Single-Mode (9/125 µm)
FT8316SSTR FR8316SSTR 1275 nm
18 dB*
26 km (16.1 mi)
1300 nm
FT8316SFCR FR8316SFCR 1275 nm
18 dB*
26 km (16.1 mi)
1300 nm
* Optical power budget is 15 dB when operating temperature range is -40° to 0°C.
†
When using 50/125 µm multimode fiber, subtract 3 dB from the optical power budget.
‡
Maximum transmission distance is limited by fiber bandwidth.
§
Maximum transmission distance is based on attenuation of 0.5 dB/km plus a 5 dB buffer for connector
and splice losses.
NOTES:
•
For conformal coated models, replace the first letter
F in the model number with the letter C.
The conformal coated version of FT8316MSTR, for example, is CT8316MSTR.
• For models with higher optical power budgets, contact the factory.
‡
§
§
This equipment contains electrical or electronic components that must be recycled properly to
comply with Directive 2002/96/EC of the European Union regarding the disposal of waste
electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling
this equipment.
18 C2603M (6/06)
Page 19
PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of
shipment.
Exceptions to this warranty are as noted below:
• Five years on FR/FT/FS Series fiber optic products and TW3000 Series unshielded twisted pair transmission products.
• Three years on Genex
• Three years on Camclosure® and fixed camera models, except the CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and
MC3651H-2X camera models, which have a five-year warranty.
• Three years on PMCL200/300/400 Series LCD monitors.
•Two years on standard motorized or fixed focal length lenses.
•Two years on Legacy
•Two years on Spectra®, Esprit®, ExSite™, and PS20 scanners, including when used in continuous motion applications.
•Two years on Esprit® and WW5700 Series window wiper (excluding wiper blades).
•Two years (except lamp and color wheel) on Digital Light Processing (DLP®) displays. The lamp and color wheel will be covered for a period of
90 days. The air filter is not covered under warranty.
• Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura
products.
• One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.
• Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight
prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this
warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s
liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products
shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential
damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state
to state.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and
provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written
explanation with the product when returned.
Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization
number (CA number if returned for credit, and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and freight should be prepaid. Ship to the appropriate
address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the
following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA
REVISION HISTORY
Manual # Date Comments
C2603M 6/06 Original version.
Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco.
Endura and ExSite are trademarks of Pelco. ©Copyright 2006, Pelco.
DLP is a registered trademark of Texas Instruments, Inc. All rights reserved.
®
Series products (multiplexers, server, and keyboard).
®
, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed dome products.
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
™
Series distributed network-based video
Page 20
Worldwide Headquarters
3500 Pelco Way
Clovis, California 93612 USA
USA & Canada
Tel: 800/289-9100
Fax: 800/289-9150
International
Tel: 1-559/292-1981
Fax: 1-559/348-1120
www.pelco.com
ISO9001
United States
Canada | United Kingdom | The Netherlands | Singapore | Spain | Scandinavia | France | Middle East
|
Loading...