Pelco EH6500 User Manual

Page 1
®
EH6500 Series
Environmental
Enclosure
Installation/
Operation Manual
C459M-E (1/96)
Pelco • 300 W. Pontiac Way, Clovis, CA 93612-5699 • USA • Pelco Online @ http://www.pelco.com
International Customers: Tel (1-559) 292-1981 or FAX (1-559) 348-1120 • DataFAX (1-559) 292-0435
Page 2
TABLE OF CONTENTS
Section Page
1.0 WARNINGS........................................................................................................................................1
2.0 SCOPE...............................................................................................................................................2
3.0 DESCRIPTION...................................................................................................................................2
4.0 INSTALLATION ..................................................................................................................................3
4.1 BLOWER AND HEATER ELECTRICAL CONNECTION (IF APPLICABLE).............................3
4.2 INSTALLATION OF CAMERA/LENS........................................................................................6
4.3 ENCLOSURE MOUNTING - PAN/TILT ....................................................................................7
4.4 SUN SHROUD ASSEMBLY INSTALLATION (OPTIONAL) ......................................................8
4.5 WW6500 WINDOW WASHER ASSEMBLY INSTALLATION (OPTIONAL)..............................8
5.0 CARE AND MAINTENANCE ..............................................................................................................9
6.0 WW6500 EXPLODED ASSEMBLY DIAGRAM ..................................................................................9
7.0 WW6500 MECHANICAL PARTS LIST.............................................................................................10
8.0 MODELS ..........................................................................................................................................11
8.1 OPTIONAL ACCESSORIES...................................................................................................11
8.2 RECOMMENDED MOUNTS .................................................................................................. 11
8.3 RECOMMENDED CABLE SIZE .............................................................................................11
8.4 POWER REQUIREMENTS FOR BLOWER, HEATER AND ACCESSORIES .......................11
9.0 SPECIFICATIONS............................................................................................................................11
10.0 WARRANTY AND RETURN INFORMATION...................................................................................12
®Pelco and the Pelco logo are registered trademarks of Pelco. ©Copyright 1996, Pelco. All rights reserved.
ii Pelco Manual C459M-E (1/96)
Page 3
LIST OF ILLUSTRATIONS
Figure Page
1 EH6500 Series Enclosure Dimension Drawing...............................................................................2
2 Wiring Diagram for Blower and Heater, 120V .................................................................................3
3 Wiring Diagram for Blower and Heater, 230V .................................................................................4
5 Enclosure with Pan/Tilt and WM2000 Wall Mount with ST1 Strut...................................................7
6 EH6500 Enclosure with Pan/Tilt and PM2000 Pedestal/Ceiling Mount ..........................................7
7 Sun Shroud Assembly Diagram ......................................................................................................8
8 WW6500 Exploded View Assembly Diagram..................................................................................9
REVISION HISTORY
Manual # Date Comments
C459M 5/90 Original manual release. C459M 2/91 Revision A. Manual revised to include corrected blower, heater, and
wiper motor wiring diagram.
C459M 7/91 Revision B. Manual revised to include new blower and heater wiring
diagram, and upgraded manual design. C459M 10/92 Revision C. Revised blower and heater wiring diagram. C459M-D 1/95 Revision D. Revised manual to include updated wiring diagrams as per
ECO# 94-105. C459M-E 1/96 Revision E. Revised manual per ECO 95-431 to include new style wiper/
washer pump. See Section 6.0 and 7.0.
Pelco Manual C459M-E (1/96) iii
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iv Pelco Manual C459M-E (1/96)
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INSTALLATION/OPERATION MANUAL MODEL EH6500 SERIES ENVIRONMENTAL ENCLOSURE
1.0 WARNINGS
Prior to installation and use of this product, the following WARNINGS should be observed.
1. Installation and servicing should only be done by
Qualified Service Personnel and conform to all Lo­cal codes.
2. Unless the unit is specifically marked as a NEMA
Type 3, 3R, 35, 4, 4X, 6 or 6P enclosure, it is de­signed for Indoor use only and it must not be in­stalled where exposed to rain and moisture.
3. The product may bear the following marks:
This symbol indicates that dangerous voltage constituting a risk of electric shock is present
within this unit.
4. Only use replacement parts recommended by Pelco.
5. After replacement/repair of this unit’s electrical components, conduct a resistance measurement between line and exposed parts to verify the ex­posed parts have not been connected to line cir­cuitry.
This symbol indicates that there are important operating and maintenance instructions in the
literature accompanying this unit.
CAUTION:
TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT REMOVE COVER. NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
RISK OF ELECTRIC SHOCK.
CAUTION:
DO NOT OPEN.
Please thoroughly familiarize yourself with the information in this manual
prior to installation and operation.
Pelco Manual C459M-E (1/96) 1
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2.0 SCOPE
3.0 DESCRIPTION
The information contained within this manual covers the EH6500 Series Environmental Enclosure.
Installation should be in accordance with all applicable local and national electric codes, utilizing approved materials only.
Please thoroughly familiarize yourself with the infor­mation in this manual prior to installation and opera­tion.
The EH6500 Series offers an environmental enclosure designed to accept ENG (Electronic News Gathering) cameras which are used in a variety of applications. The enclosure is constructed of 5052H32 aluminum and opens from the rear by releasing the two latches. Opening is assisted by dual gas springs, which securely holds the lid when fully opened. If necessary, the lid can be removed. The forward opening lid allows for maximum accessibility for installation and camera/lens adjustments. An adjustable camera sled has a built-in elevation block that is removable and can be inverted depending on the camera/lens utilized.
The EH6500 Series is available with a full complement of factory and field installed accessories which include a sun shroud, window wiper/defroster, lock kit, and ther­mal insulation. Heater and blower are standard features.
Figure 1. EH6500 Series Enclosure Dimension Drawing
2 Pelco Manual C459M-E (1/96)
Page 7
4.0 INSTALLATION
4.1 BLOWER AND HEATER ELECTRICAL CONNECTION (IF APPLICABLE)
The heater and blower assemblies are factory pre-wired for power input and only require connection of power to the terminal block. Refer to Figure 2, 3 or 4 for the proper connections.
80W @ 120VAC
80W @ 120VAC
37.5W DEFROSTER 120 VAC
5 34 2 1
1 2 5 6 73 4
LENS
VAC INPUT WIRING DIAGRAM
INPUT
80W @ 120VAC
80W @ 120VAC
37.5W DEFROSTER 120 VAC
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
11 12 13 14 15 16 17
1098
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
N.C.
8
S1
AC
AC
PCB9000255A
21 22 23 24 25 26 27 28 29 30
MOTOR
DIODE BRIDGE
BLACKCOM
+
-
SOLENOID PUMP
BLUE
N.O .
WHITE
18 19 20
VIOLET
5 6
4
2
10
1
FAN
WASHER TRIGGER INPUT LINE
AC HIGH AC NEUTRAL GROUND
FAN
11 12 13 14 15 16 17
18 19
1098
5 34 21
LENS
1 2 56 73 4
20
AC HIGH AC NEUTRAL GROUND
Number Function Number Function
1 2 3 4 5 6 7 8 9 10
Iris Zoom Focus Lens Common Manual Iris Wiper On (Control) Camera On AC Input High AC Input Neutral Ground
11
Defroster
12
Defroster
13
Heater #2
14
Heater #2
15
Not Used
16
Heater #1
17
Heater #1
18
AC High
19
AC Neutral
20
Ground
21
PCB9000255A
22 23 24 25 26 27 28 29 30
Number
Function
21 22 23 24 25 26 27 28 29 30
Fan Not Used Not Used Not Used Fan Wiper Trigger Wiper Neutral Connected to #6 Wiper High Camera
Figure 2. Wiring Diagram for Blower and Heater, 120V
Pelco Manual C459M-E (1/96) 3
Page 8
S
80W @ 230VAC
WHITE
WHITE
BLUE
N.O.
N.C.
S1
COM
MOTOR
BLACK
80W @ 230VAC
37.5W DEFROSTER 120 VAC
53421
12 56734
LENS
VAC INPUT WIRING DIAGRAM
VAC INPUT WIRING DIAGRAM
80W @ 230VAC
80W @ 230VAC
37.5W DEFROSTER 120 VAC
INPUT
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
11 12 13 14 15 16 17
1098
WHITE
18 19 20
FAN
VIOLET
56
4
2
1
FAN
WIPER TRIGGER INPUT LINE AC HIGH AC NEUTRAL GROUND
8
10
AC +
DIODE BRIDGE
AC
PCB9000255A
21 22
23
24 25 26 27 28 29 30
-
SOLENOID
PUMP
11 12 13 14 15 16 17
18 19
1098
53421
LEN
12 56734
20
AC HIGH AC NEUTRAL GROUND
Number Function Number Function
1 2 3 4 5 6 7 8 9 10
Iris Zoom Focus Lens Common Manual Iris Wiper On (Control) Camera On AC Input High AC Input Neutral Ground
11 12 13 14 15 16 17 18 19 20
Figure 3. Wiring Diagram for Blower and Heater, 230V
Not used Defroster Heater #2 Heater #2 Not Used Heater #1 Heater #1 AC High AC Neutral Ground
21
PCB9000255A
22 23 24 25 26 27 28 29 30
Number
21 22 23 24 25 26 27 28 29 30
Function
Fan Not Used Not Used Not Used Fan Wiper Trigger Wiper Neutral Connected to #6 Wiper High Camera
4 Pelco Manual C459M-E (1/96)
Page 9
37.5W @ 24VAC
WHITE
WHITE
37.5W @ 24VAC
37.5W DEFROSTER 24VAC
53421
LENS
VAC INPUT WIRING DIAGRAM
37.5W @ 24VAC
37.5W @ 24VAC
37.5W DEFROSTER 24VAC
12 5 673
4
INPUT
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
WHITE
11 12 13 14 15 16 17
1098
CAP
RED DIODE BRIDGE
18 19 20
AC HIGH AC NEUTRAL GROUND
CAP
DIODE BRIDGE
BLK
BLK
FAN
21 22
23
24 25 26 27 28 29 30
RED
FAN
PCB9000255A
11 12
13
14 15 16 17
18
53421
LENS
8910
12 56734
19 20
AC HIGH AC NEUTRAL GROUND
Number Function Number Function
1 2 3 4 5 6 7 8 9 10
Iris Zoom Focus Lens Common Manual Iris Wiper On (Control) Camera On AC Input High AC Input Neutral Ground
11 12 13 14 15 16 17 18 19 20
Defroster Defroster Heater #2 Heater #2 Not Used Heater #1 Heater #1 AC High AC Neutral Ground
Figure 4. Wiring Diagram for Blower and Heater, 24V
21 22 23 24 25 26 27 28 29 30
PCB9000255A
Number
21 22 23 24 25 26 27 28 29 30
Function
Not used Fan Not used Fan Not Used Not Used Wiper Neutral Connected to #6 Wiper High Camera
Pelco Manual C459M-E (1/96) 5
Page 10
4.2 INSTALLATION OF CAMERA/LENS
T o install the camera/lens, perform the following steps:
1. Open the lid by releasing the two latches at the rear of the enclosure. The gas springs will securely hold the lid in place when fully opened. If neces­sary, the lid can be removed.
4. Route the camera cables through the cable entry boot and connect to the camera. Wire the enclo­sure according to the wiring diagram provided (see Figure 2). Depending on the size of the cable bundle coming into the enclosure, the cable entry boot can be modified in the field. Horizontally cut the cable entry boot one lip at a time until you have an ad­equate opening.
2. Remove the camera sled from the rail by loosen­ing the two Phillips head screws and sliding the sled to the rear. Attach the camera/lens with the 1/4-20 Phillips head screws provided.
NOTE: For cameras with low optical center line or using a large diameter lens, remove and invert the camera sled for proper positioning.
3. Replace the camera/sled assembly onto the rail and slide along the rail to adjust the camera to maxi­mum forward camera position; lock into place by tightening the Phillips head screws.
IMPORTANT: Set the focus for the shortest distance to extend the lens to the maximum length before positioning the camera/lens com­binations. This will ensure that the lens has enough clearance and will not come in contact with the window during focusing.
NOTE: For shipping purposes the cable en­try boot is positioned inside the enclosure. Re­move and reinstall the boot as shown.
Conduit knock-outs (1/2"-3/4") have been provided in the bottom of the enclosure. When using conduit, plug the remaining holes with the hole plugs provided.
5. Replace and/or close the lid and secure the latches.
6. Attach the enclosure to the appropriate mount or pan and tilt using the instructions provided with the mounting equipment.
6 Pelco Manual C459M-E (1/96)
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4.3 ENCLOSURE MOUNTING - PAN/TILT
The EH6500 Series Enclosure can be mounted to a pan/ tilt assembly in addition to a wall or pedestal/ceiling mount.
T o include the pan/tilt assembly in your configuration, perform the following steps:
3. Secure the mount to a suitable load bearing sur­face. Use fasteners with a minimum 1/4-inch di­ameter.
4. Attach the pan/tilt to the mount. The pan/tilt con­trol connector should be positioned towards the building/mounting location. Note the “front” label on the pan/tilt.
1. Select the appropriate mount (WM2000 with ST1 strut for wall mounting, PM2000/PM2010 for ped­estal mounting) for the application.
NOTE: For maximum stability, use two (2) ST1 struts.
2. Select the appropriate pan/tilt for the application. Considerations must be made as to enclosure op­tions, camera and lens selection, and environmen­tal conditions. All of these will affect the pan/tilt selection.
5. Install the camera/lens according to the instructions in paragraph 4.2 of this manual.
6. Balance the enclosure/camera/lens load on the tilt table. Adjust the positioning as needed to align the mounting holes. A minimum of two 1/4-20 x 5/8" fasteners must be used. Secure the enclosure to the tilt table.
7. Make all necessary electrical connections. Be sure to leave an adequate loop of cables between the enclosure and the pan/tilt, and the enclosure and the rigid mount to prevent binding and/or strain on the cables (see Figures 5 and 6).
Figure 5 . Enclosure with Pan/Tilt and WM2000
Wall Mount with ST1 Strut
Pelco Manual C459M-E (1/96) 7
Figure 6. EH6500 Enclosure with Pan/Tilt and
PM2000 Pedestal/Ceiling Mount
Page 12
4.4 SUN SHROUD ASSEMBLY INSTALLATION (OPTIONAL)
The sun shroud provides air space between the sun shroud and the enclosure to protect from direct rays of the sun and reduces the internal temperature approxi­mately 10-15°F (6°-10°C).
NOTE: Use the six (6) 10-32 x .375 Phillips head screws and nylon washers from the en­closure assembly .
4.5 WW6500 WINDOW WASHER ASSEMBLY INSTALLATION (OPTIONAL)
The WW6500 window washer assembly is designed to allow the viewing window to be cleaned by a wiper and cleaning solvent which is pumped from a reser­voir.
To install the WW6500 window wiper assembly, per­form the following steps.
T o install the sun shroud, perform the following steps:
1. Unlatch the enclosure lid and raise.
2. Remove the six (6) screws from the enclosure lid (see Figure 7).
3. Align the screw holes in the sun shroud and enclo­sure lid.
4. Install the screws (and six SPA8467 spacers) as illustrated in Figure 7.
1. Open the lid of the enclosure.
2. Remove the two large hole plugs located in the bottom towards the front of the enclosure.
3. Remove the four (4) nuts/screws adjacent to the plugs removed above.
4. Place the WW6500 wiper box up to the front/ bottom of the enclosure and align the four mount­ing holes of the above item with the four mounting holes in the WW6500 and pull the control wires through the holes opened by item 2 above. Then, using the four screws provided with the WW6500, connect the wiper box to the enclosure body.
5. Hard wire the purple wire exiting the wiper assem­bly to the wiper pump control wire.
6. Connect the white wire exiting the wiper assem­bly to terminal 27 of the circuit board.
7. Connect the blue wire exiting the wiper assembly to terminal 28 of the circuit board.
8. Connect the black wire exiting the wiper assem­bly to terminal 29 of the circuit board.
9. Close the lid.
10. Attach the wiper arm assembly to the wiper shaft on the front of the wiper box. The blade should be positioned to the left side of the window. Attach the wiper follower arm to the hex spacer to the left of the wiper shaft.
11. Attach the fluid bottle to the back of the air box on the rear of the enclosure. Connect the fluid tubing.
NOTE: ONLY FOUR OF SIX SCREWS ARE
ILLUSTRATED
Figure 7. Sun Shroud Assembly Diagram
8 Pelco Manual C459M-E (1/96)
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5.0 CARE AND MAINTENANCE
Maintenance performed at regularly scheduled inter­vals will help prolong the operational life and appear­ance of the equipment.
1. Clean the window with a mild nonabrasive deter­gent in water and a soft cloth regularly to help main­tain picture clarity.
2. Clean or replace the fiberglass filter pad in the chin of the enclosure periodically. To replace or clean the filter pad, perform the following steps:
6.0 WW6500 EXPLODED ASSEMBLY DIAGRAM
a. Remove the two Phillips head screw and pull
the filter assembly out of the enclosure for ac­cess to the filter.
b. Remove the wire screen and filter pad. Clean
the pad with water and mild detergent, dry thoroughly , and reinsert or replace with a new pad. (Replacement pads, part number EH550010045, are available from Pelco.)
NOTE: FIGURE DOES NOT REPRESENT
CURRENT PUMP STYLE.
Figure 8. WW6500 Exploded View Assembly Diagram
Pelco Manual C459M-E (1/96) 9
Page 14
7.0 WW6500 MECHANICAL PARTS LIST
Item Qty Description Part Number
1 3 Bearing 776003 2 1 Diode, full brdg. rect., 8A 400V DIOPT40F 3 3 Grommet 3/8" ID FOR 1/2" #2175 GRO2175 4 1 Switch SWI1SM1 5 1 Switch actuator with insulator SWIJS138B 6 1 UL transformer, PAC00 #14120 TRF21162.00.0CM 7 1 Arm, wiper, WW6500 WW650010000 8 1 Blade, wiper, WW6500, 9" WW650010001
9 1 Valve, solenoid, 12V WW650010010 10 2 Fitting, BARBXMNPT WW650010020 11 1 Enclosure, wiper/washer, WW6500 WW65004000COMP 12 1 Bottle and cap, hanger WW6610004 13 51 Tubing Vinyl 1/4 ID x 3/8 OD x inch WW6610005 14 4 Tubing, vinyl 1/8 ID x 1/4 OD x inch WW6610007 15 1 Pin dowel, SS 1/4 x .750 WW6610011 16 1 Pump, fluid, washer, 12VDC WW 6610031 17 1 Wiper shaft/follower arm assembly WW661011COMP 18 1 Bracket wiper motor WW664001COMP 19 1 Roller plate WW664009COMP 20 1 Bearing block WW664010COMP 21 1 Tube spray WW664015COMP 22 1 Motor, modified, wiper, 120 VAC WW664017COMP
Not Shown 1 Motor, modified, wiper, 230 VAC WW664020COMP
23 1 Clevis, wiper WW65004024COMP 24 1 Arm, wiper, follower WW65004028COMP 25 1 NP spacer, 1/4 hex x .500, 4-40 TAP SPA8403 26 2 Screw, 2-56 x 3/4" phil pan SS ZH2-56X.750SPS 27 2 Nut, hex 2-56 SS ZH2-56NUTSH 28 2 Washer, internal star #2 SS ZH2LWSIS 29 3 Screw, 4-40 x 3/8" pan phil SS ZH4-40X.375SPP 30 1 Washer, lock #4, internal tooth SS ZH4LWSIS 31 1 Set screw, 6-32 x 3/16" soc knur black ZH6-32X.12SS 32 4 Screw, 8-32 x 5/8" pan phil SS ZH8-32X.675SPP 33 4 Washer, internal star #8 SS ZH8LWSIS 34 2 Screw, 10-32 x 1/2" pan phi SS ZH10-32X.500SPP 35 8 #10 Internal tooth lockwasher SS ZH10LWSIS 36 4 Nut, hex 10-32 SS ZH10-32NUTSH 37 4 Screw, 10-32 x 3/8" pan phil SS ZH10-32X.375SPP 38 2 Screw, 10-32 x 1" pan phil SS ZH10-32X1.00SPP 39 1 Set screw, 10-32 x 3/16" soc knur black ZH10-32X.1875
10 Pelco Manual C459M-E (1/96)
Page 15
8.0 MODELS
EH6500-1 Enclosure, Environmental with 120V
Heater and Blower
EH6500-2 Same as EH6500-1, except 24V
EH6500-3 Same as EH6500-1, except 230V
8.1 OPTIONAL ACCESSORIES
FACTORY INSTALLED
8.4 POWER REQUIREMENTS FOR BLOWER, HEATER AND ACCESSORIES
The blower, heater and defroster require 24 VAC, 120 V AC, or 230 VAC, 50/60 Hz single phase power source. They use the following wattage when in operation:
Blower: 25 watts
Heater: 320 watts
Defroster: 75 watts
Wiper Assembly: 16.5 watts
WW6500 Window wiper, 120 VAC WW6500/220 Window wiper, 230 VAC WD6500 Window defroster, 120 VAC, 75 vA WD6500/220 Window defroster, 230 VAC TI6500 Thermal insulation LK6500 Tamper resistant lock kit for EH6500
Series
FIELD INSTALLED
SS6500 Sun shroud
8.2 RECOMMENDED MOUNTS
WM2000/ AH2000/ST1 Universal wall mount with AH2000
adjustable head and ST1 support strut. Supports up to 150 lbs (67.5 kg) as long as ST1 strut is used.
PM2000/ AH2000 Universal pedestal mount (24" high)
with AH2000 adjustable head. Sup­ports up to 125 lbs (56.25 kg).
NOTE: Fasteners to secure mounts are not sup­plied. (Minimum 1/4" diameter recommended.)
8.3 RECOMMENDED CABLE SIZE
9.0 SPECIFICATIONS
ELECTRICAL
Input Voltage: 24 VAC, 120 VAC, or 230 VAC
50/60 Hz
Electrical Connection: Two (2) 10-position terminal blocks
GENERAL
Cable Entry: Two cable entry boots and strain re-
liefs on bottom rear of enclosure con­duit knockouts
Window: 0.375-inch (0.953 mm) Lexan
Camera Mounting: Removable camera sled with built-in
elevation block
Maximum Camera/Lens Length: 29 in. (73.66 cm)
Maximum Camera/Lens Width: 10 in. (25.4 cm)
CAUTION: When a single power source is used for both the camera and accessories, the camera power consumption must be taken into consideration when determining the wire gauge.
The following cable sizes are the minimum recommended for use with the combination of blower/heater/camera:
22 Awg to 200 feet (60.96 m)
20 Awg to 325 feet (99.06 m)
18 Awg to 550 feet (167.64 m)
Pelco Manual C459M-E (1/96) 11
Maximum Camera/Lens Height: 13 in. (33.02 cm)
Construction: Aluminum
Finish: Polyester powder coat
Dimensions: See Figure 1
Weight: 42 lbs (18.9 kg)
Page 16
10.0 WARRANTY AND RETURN INFORMATION
WARRANTY
If a warranty repair is required, contact Pelco at (800) 289-9100 or (559) 292-1981 for a Repair
Authorization number (RA), and provide the following information:
Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one (1) year after the date of shipment. Exceptions to this warranty are as noted below:
T wo (2) years on all standard motorized and fixed
focal length lenses.
T wo (2) years on Legacy®, Intercept®, CM6700/
CM8500/CM9500/CM9750/CM9760 Matrix, Spectra™, DF5 Series and DF8 Fixed Dome products.
Two (2) years on WW5700 series window wiper
(excluding wiper blades).
Two (2) years on cameras.
Six (6) months on all pan and tilts, scanners or pre-
set lenses used in continuous motion applications (e.g., preset scan, tour and auto scan modes).
Pelco will warranty all replacement parts and repairs for 90 days from the date of shipment. All goods for warranty work shall be sent freight prepaid to our Clovis, California facility. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty. Pelco is not liable for any incidental or consequential expenses or liability incurred by the customer as a result of field repair, installation, or any other reason.
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.
Ship freight prepaid to: Pelco
300 West Pontiac Way Clovis, CA 93612-5699
Method of return shipment shall be the same as method by which the repair item is received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289- 9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair). Goods returned for repair or credit should be clearly identified with the assigned CA/RA number and freight should be prepaid. All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
Ship freight prepaid to: Pelco
300 West Pontiac Way Clovis, CA 93612-5699
The above warranty is in lieu of any other expressed or implied warranty, condition, or guarantee by Pelco of the equipment listed herein. Pelco makes no warranties except for intended use and will not be liable for any loss, damage, or costs arising, whether consequential or incidental, from the use of said merchandise.
This warranty gives you specific legal rights. You may also have additional rights, which are subject to variation from state to state.
12 Pelco Manual C459M-E (1/96)
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