Pelco DSSRV2-005-D, DSSRV2-005-US, DSSRV2-005DV-D, DSSRV2-005DV-US, DSSRV2-120DV-D User Manual

...

Digital Sentry Hardware

For DSSRV2 and DS-CPPC Models

INSTALLATION MANUAL

C4693M-C | 10/14

Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Video Quality Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Tools and Parts Required for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Product Overview: Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Product Overview: Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Placing on a Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Product Serial Number Label Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

IP Camera License Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Attaching the Third Set of Serial Number Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Installing a DSSRV-RAID Controller Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Disabling UEFI Booting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Re-Imaging the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Radio and Television Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

RAID Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Non-RAID Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Installing the SCSI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Preparing the Unit for the SCSI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Opening the Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Installing an ENC5400 Capture Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Installing a 4-Port Capture Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Mounting in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Installing the Hard Drive Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Connecting an ENC5516 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connecting an Uninterruptible Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Connecting the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Shutting Down the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Orderly Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Immediate Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Enabling SNMP Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Enabling Serial Ports in the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Digital Sentry Port Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Important Notices

Regulatory Notices

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Radio and Television Interference

This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commission’s rules.

To maintain compliance with FCC regulations shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and television reception.This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Legal Notice

SOME PELCO EQUIPMENT CONTAINS, AND THE SOFTWARE ENABLES, AUDIO/VISUAL AND RECORDING CAPABILITIES, THE IMPROPER USE OF WHICH MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES. APPLICABLE LAWS REGARDING THE USE OF SUCH CAPABILITIES VARY BETWEEN JURISDICTIONS AND MAY REQUIRE, AMONG OTHER THINGS, EXPRESS WRITTEN CONSENT FROM RECORDED SUBJECTS. YOU ARE SOLELY RESPONSIBLE FOR INSURING STRICT COMPLIANCE WITH SUCH LAWS AND FOR STRICT ADHERENCE TO ANY/ALL RIGHTS OF PRIVACY AND PERSONALTY. USE OF THIS EQUIPMENT AND/OR SOFTWARE FOR ILLEGAL SURVEILLANCE OR MONITORING SHALL BE DEEMED UNAUTHORIZED USE IN VIOLATION OF THE END USER SOFTWARE AGREEMENT AND RESULT IN THE IMMEDIATE TERMINATION OF YOUR LICENSE RIGHTS THEREUNDER.

Video Quality Caution

Frame Rate Notice Regarding User Selected Options

Pelco systems are capable of providing high quality video for both live viewing and playback. However, the systems can be used in lower quality modes, which can degrade picture quality, to allow for a slower rate of data transfer and to reduce the amount of video data stored. The picture quality can be degraded by either lowering the resolution, reducing the picture rate, or both. A picture degraded by having a reduced resolution may result in an image that is less clear or even indiscernible. A picture degraded by reducing the picture rate has fewer frames per second, which can result in images that appear to jump or move more quickly than normal during playback. Lower frame rates may result in a key event not being recorded by the system. Judgment as to the suitability of the products for users' purposes is solely the users' responsibility. Users shall determine the suitability of the products for their own intended application, picture rate and picture quality. In the event users intend to use the video for evidentiary purposes in a judicial proceeding or otherwise, users should consult with their attorney regarding any particular requirements for such use.

Package Contents

Figure 1: Package Contents

1 System Hardware

2 USB Key: Might include installer software, a recovery image, and the installation and operation manuals.

3 Accessory Pack

4 Hard Drive Pack (hard drives in carriers)

5 Standard USB Keyboard (1 ea. for workstation models only)

6 Rack Mount Kit (1 ea.)

Figure 2: Accessory Pack Contents

1 Standard USB Mouse (1 ea.)

2 Bezel Keys (2 ea.)

3 Standard US Power Cord (1 ea.)

Power Cord (based on country designation, 1 ea.)

NOTE: Units shipped to China do not include power cords.

5 Chassis Handles (2 ea.); includes Phillips screws for installation.

6 Rubber Feet (4 ea.)

Figure 3: Rack Mount Kit Contents

1 Sliding Mounting Brackets (2 ea.)

2 Rear Mount Rails (2 ea.), Front Mount Rails (2 ea.)

3 L-Shaped Plate Nuts (4 ea.)

M5*8L-H2.5 Round Head Nickel Screws (18 ea.), M4*6L-H2.5 Round Head Nickel Screws (18 ea.), 4.2*11*0.8

Nickel Washers (10 ea.)

Tools and Parts Required for Installation

The following installation tools and parts are needed for installation, but are not supplied.

• Power source (110/220 VAC)

• Small Phillips screwdriver, if mounting the unit into a rack

Product Overview: Front

Figure 1: Server Models: Front Panel Layout (Bezel Open)

Figure 2: Workstation Models with-DVD: Front Panel Layout (Bezel Open)

Figure 3: Front Bezel Indicators (Bezel Closed)

Unit Status

• Green: The unit is functioning normally.

• Flashing green: The unit is starting or shutting down.

• Amber: The unit is nearing operational thresholds; maintenance is recommended.

• Red: The unit is in an error condition.

Network Port 1 Speed and Activity

• Off: The unit is not connected to the network.

• Solid green: The unit is connected to the network using the 1000Base-T standard.

• Solid amber:

• Solid red:

NOTE: Use the 1000Base-T standard.

Network Port 2 Speed and Activity

The unit is not connected to the network.

• Off:

• Solid green:

• Solid amber:

• Solid red:

NOTE: Use the 1000Base-T standard.

The unit is connected to the network using the 100Base-T standard.

The unit is connected to the network using the 10Base-T standard.

The unit is connected to the network using the 1000Base-T standard.

The unit is connected to the network using the 100Base-T standard.

The unit is connected to the network using the 10Base-T standard.

Software Status

• Green:

The software is operating normally.

• Amber: A minor software malfunction is detected (for example, an excessive network packet loss).

• Red:

Power Button

A fatal software error has occurred (for example, ceasing to record).

• Push the power button to turn the unit on or off.

• Push and hold the power button for a hard shutdown.

6 Drive Status

• Flashing green: The read or write activity on a specific hard drive.

• Solid red: A problem exists with the hard drive.

• Flashing green/red: The unit is initializing the hard drive

7 USB Ports

The unit has five USB ports: one on the front panel (USB 2.0 port) and four on the rear panel (two USB 3.0 and two USB 2.0 ports). Use these ports to connect a UPS unit, or conduct diagnostic and troubleshooting activities.

Product Overview: Rear

Figure 1: Rear Panel Layout

1 Rear Chassis Fan

2 Power Receptacle

3 VGA Port

Ethernet Ports

• Network Port 1 (left is primary)

• Network Port 2 (right is secondary)

5 Expansion Slots

6 Serial Ports

7 Reserved (do not use)

8 Audio Output

9 Audio Input

10 USB 3.0 Ports

11 USB 2.0 Ports

12 DisplayPort Connectors

13 Digital Visual Interface (DVI) Connector

Placing on a Desktop

WARNING: Do not place the unit on its side; in this position, the unit is likely to fall over and may cause equipment damage or personal

injury.

1. Verify that the rubber feet are attached to the bottom of the unit. If not, secure the rubber feet to the bottom of the unit.

2. Position the unit to allow for cable and power cord clearance at the rear.

Product Serial Number Label Placement

Product serial number labels identify a unit and its factory configuration if it should require service.

Three labels citing a serial number are attached to the unit.

• One label is attached to the upper-right corner of the rear of the unit.

• A second, smaller label is attached to the inside left of the bezel.

• A third set of labels is provided to attach to another product location that will not be obscured by installation. This is useful because rack mounting and other installation options might obscure the factory-applied labels.

IP Camera License Label

If you ordered a license for additional IP cameras, locate the license label on the inside left of the bezel. This label contains a key you can use to add IP cameras through DS Quick Setup.

Attaching the Third Set of Serial Number Labels

1. Locate the small label attached to the outside of the front bezel, attached with a yellow sticker that reads, “Extra serial number label: remove prior to installation.”

2. Remove the yellow sticker.

3. Peel away the backing of the small label, and then attach it to this manual, other product documentation, or an unobstructed product location.

Installing a DSSRV-RAID Controller Card

The unit must be turned off, unplugged, and the chassis cover open before you can install hardware.

DSSRV-RAID is an internal controller card that can be installed in DSSRV2 and DSSRV2-DVD units to manage your video storage in a RAID 5 array.

A RAID 5 array requires at least three drives. One drive in the array is used for parity, reducing net storage capacity by one drive. Installing the RAID controller will cause your drives to go through a rebuild cycle, deleting all recorded video. Ensure that your video data is backed-up before installing the RAID controller.

The RAID controller card does not support Unified Extensible Firmware Interface (UEFI) booting. If enabled, you must disable UEFI before the unit will start up with a RAID controller installed.

1. With the chassis open, remove the SATA cable ties from the inside left of the unit.

2. Carefully disconnect the SATA cables from the motherboard.

Figure 1: Disconnecting SATA Cables from the Motherboard

3. Remove the drive carriers from the front of the unit.

a. Open each drive carrier’s latch by pulling the latch to the left. b. Slide the drive carriers gently out of their bays.

4. Remove the top two screws on the backplanes.

Figure 2: Lifting the Backplanes

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