Pelco DRD14 User Manual

DRD08/DRD14 Series
Receiver/Drivers for
Intercept® Series
Domes
Installation/
Operation Manual
Pelco • 3500 Pelco Way, Clovis • CA 93612-5699 USA • www.pelco.com
In North America and Canada: Tel (800) 289-9100 or FAX (800) 289-9150
International Customers: Tel (1-559) 292-1981 or FAX (1-559) 348-1120

CONTENTS

Section Page
1.0 GENERAL .................................................................................................. 5
1.1 IMPORTANT SAFEGUARDS AND WARNINGS ............................... 5
2.0 DESCRIPTION .......................................................................................... 6
2.1 MODELS ............................................................................................6
3.0 INSTALLATION .......................................................................................... 8
3.1 ADJUSTMENTS ................................................................................ 8
3.1.1 CPU Board .............................................................................. 8
3.1.2 AC Power Supply Board PCB8500130 ................................... 8
3.1.3 DC Power Supply Board PCB8500140 .................................. 8
4.0 OPERATION .............................................................................................16
4.1 SCAN OPERATION .......................................................................... 16
4.2 PTZ (PAN/TILT AND LENS) CONTROLS ........................................ 16
4.3 PRESET FUNCTIONS ...................................................................... 17
4.4 FLIP FUNCTION ...............................................................................17
4.5 ZONES ............................................................................................. 17
4.6 PATTERNS ....................................................................................... 18
4.7 CLEAR VIDEO SCREEN .................................................................. 18
4.8 RESET ..............................................................................................18
5.0 FIRMWARE...............................................................................................19
5.1 COAXITRON CONTROL COMMAND .............................................. 19
5.1.1 PTZ (Pan/Tilt and Lens) Commands ..................................... 19
5.1.2 Extended Commands ............................................................ 20
5.2 AMERICAN DYNAMICS
AD2083 TYPE RS-422 CONTROL COMMAND ............................... 20
5.2.1 Protocol .................................................................................. 20
5.2.2 Addressing .............................................................................21
5.2.3 PTZ (Pan/Tilt and Lens) Commands ..................................... 21
5.2.4 Extended Commands ............................................................ 22
5.3 PELCO “P” TYPE RS-422 CONTROL .............................................. 22
5.3.1 Protocol .................................................................................. 22
5.3.2 Addressing .............................................................................23
5.3.3 Receiver Cards ......................................................................23
5.3.4 Commands ............................................................................ 23
5.3.4.1 PTZ (Pan/Tilt and Zoom) Commands ......................23
5.3.4.2 Extended Commands .............................................. 24
5.3.5 Acknowledgment ................................................................... 24
6.0 CIRCUIT BOARD PARTS LIST ................................................................ 25
7.0 SPECIFICATIONS ....................................................................................26
7.1 REGULATORY NOTICES................................................................. 27
8.0 WARRANTY AND RETURN INFORMATION ...........................................28
2 Pelco Manual C466M-E (6/99)

LIST OF ILLUSTRATIONS

Figure Page
1 PC Board Locations ...........................................................................8
2 CPU Board ......................................................................................... 9
3 R26/R27 Adjustment Location ........................................................... 9
4 Receiver/Driver Reset Button Location .............................................18

LIST OF TABLES

Table Page
A Switch Settings for SW1 - D-Type Control ........................................ 10
B Switch Settings for SW1 - P-Type Control ........................................ 15
C Circuit Board Parts List ..................................................................... 25
REVISION HISTORY
Manual # Date Comments
C466M 9/93 Original Manual
C466M 9/94 Rev. A. Manual updated to include “P” version control
C466M-B 1/95 Rev. B. Manual revised to include additional address
C466M-C 5/95 Rev. C. Manual updated to include additional Scan
C466M-D 7/95 Rev. D. Manual updated to include corrected information
C466M-E 1/98 Revised manual to reduce the number of models, to
6/99 Revised manual to include applicable certifications.
type, as well as the elimination of “B, C, E, and F” control type information as per the following ECO numbers: 94-27, 94-102, 94-118, 94-309, 94-348. Manual converted to new layout design.
and baud rate setting information, as well as updated extended features and operation information as per the following ECO numbers: 94-346, 94-347.
Mode information as per ECO# 94-567.
on “D” and “P” version address switch settings (Figures 3 and 7).
modify installation instructions, and to incorporate adden-dum of Feb. 13, 1996. Changed manual to new format and manual pagination.
Revised Section 5.3.4.1, Word Three, B1 and B0 functions.
Pelco Manual C466M-E (6/99) 3
(This page intentionally left blank.)
4 Pelco Manual C466M-E (6/99)

1.0 GENERAL

1.1 IMPORTANT SAFEGUARDS AND WARNINGS

Prior to installation and use of this product, the following WARNINGS should be observed.
1. Installation and servicing should only be done by Qualified Service Personnel and conform to all Local codes.
2. Unless the unit is specifically marked as a NEMA Type 3, 3R 3S, 4, 4X, 6, or 6P enclosure, it is designed for indoor use only and it must not be installed where exposed to rain and moisture.
3. Only use replacement parts recommended by Pelco.
4. After replacement/repair of this unit’s electrical components, conduct a resis­tance measurement between line and exposed parts to verify the exposed parts have not been connected to line circuitry.
5. The installation method and materials should be capable of supporting four (4) times the weight of the enclosure, pan/tilt, camera and lens combination.
The product and/or manual may bear the following marks:
This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit.
This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.
CAUTION:
RISK OF
ELECTRIC SHOCK.
DO NOT OPEN.
TO REDUCE THE RISK OF ELECTRICAL SHOCK,
DO NOT REMOVE COVER. NO USER-
SERVICEABLE PARTS INSIDE. REFER SERVICING
TO QUALIFIED SERVICE PERSONNEL.
CAUTION:
Please thoroughly familiarize yourself with the information
in this manual prior to installation and operation.
Pelco Manual C466M-E (6/99) 5

2.0 DESCRIPTION

The DRD08 Series of receiver/drivers is part of the IDS08 Intercept® Series of domes. The IDS08 Series is an integral system that includes a back box (BB08), dome drive (DD08), dome receiver/driver (DRD08), and imager/optics package (IOP08). This manual covers the DRD08 Series of receiver/drivers. For installation and op­eration instructions for the back box, refer to manual C456M-D; for the dome drive, refer to C416M-C; and for the imager/optics package, refer to C1441M-C.
The DRD14 Series of receiver/drivers is part of the IDS14 Series of domes. The IDS14 Series is an integral system that includes a back box (BB14), dome drive (DD14), and dome receiver/driver (DRD14). This manual covers the DRD14 Series of receiver/drivers. For installation and operation instructions for the back box, refer to manual C454M-C, and the the dome drive, refer to manual C458M-B.

2.1 MODELS

NOTE:
The DRD (dome receiver/ driver) is not a field installable op­tion; if it is to be used it must be ordered on the original factory or­der of the Dome Drive.
DRD08A11 Receiver/driver for 8" Intercept® dome series. Basic receiver for
fixed-speed dome drive. Coaxitron® control.
DRD14A11 Same as DRD08A11 except for use with 14" Intercept® dome
series.
DRD14A12 Receiver/driver for 14" Intercept® dome series. Basic receiver
for variable-speed dome drive. Coaxitron® control.
DRD08A21 Receiver/driver for 8" Intercept® dome series. Enhanced re-
ceiver with preset positioning, zones, and patterns. For use with fixed-speed dome drive. Coaxitron® control.
DRD14A21 Same as DRD08A21 except for use with 14" Intercept® dome
series.
DRD08A22 Receiver/driver for 8" Intercept® dome series. Enhanced re-
ceiver with preset positioning, zones, and patterns. For use with variable-speed dome drive. Coaxitron® control.
DRD14A22 Same as DRD08A22 except for use with 14" Intercept® dome
series.
DRD08D11 Receiver/driver for 8" Intercept® dome series. Basic receiver for
fixed-speed dome drive. D-type control: RS-422 compatible with Pelco’s MPT9500, CM6700 and CM8500 controllers or with American Dynamics controllers using the AD2083 Trans­lator.
DRD14D11 Same as DRD08D11 except for use with 14" Intercept® dome
series.
DRD14D12 Receiver/driver for 8" Intercept® dome series. Basic receiver for
DRD08D21 Receiver/driver for 8" Intercept® dome series. Enhanced re-
DRD14D21 Same as DRD08D21 except for use with 14" Intercept® dome
variable-speed dome drive. D-type control: RS-422 compatible with Pelco’s MPT9500, CM6700 and CM8500 controllers or with American Dynamics controllers using the AD2083 Trans­lator.
ceiver with preset positioning, zones, and patterns. For use with fixed-speed dome drive. D-type control: RS-422 compatible with Pelco’s MPT9500, CM6700 and CM8500 controllers or with American Dynamics controllers using the AD2083 Translator.
series.
6 Pelco Manual C466M-E (6/99)
DRD08D22 Receiver/driver for 8" Intercept® dome series. Enhanced re-
ceiver with preset positioning, zones, and patterns. For use with variable-speed dome drive. D-type control: RS-422 compatible with Pelco’s MPT9500, CM6700 and CM8500 controllers or with American Dynamics controllers using the AD2083 Trans­lator.
DRD14D22 Same as DRD08D22 except for use with 14" Intercept® dome
DRD08P11 Receiver/driver for 8" Intercept® dome series. Basic receiver for
DRD14P11 Same as DRD08P11 except for use with 14" Intercept® dome
DRD14P12 Receiver/driver for 8" Intercept® dome series. Basic receiver for
DRD08P21 Receiver/driver for 8" Intercept® dome series. Enhanced re-
DRD14P21 Same as DRD08P21 except for use with 14" Intercept® dome
DRD08P22 Receiver/driver for 8" Intercept® dome series. Enhanced re-
DRD14P22 Same as DRD08P22 except for use with 14" Intercept® dome
series.
fixed-speed dome drive. P-type control: RS-422 compatible with Pelco’s CM6700 and CM9750/CM9760 control systems.
series.
variable-speed dome drive. P-type control: RS-422 compatible with Pelco’s CM6700 and CM9750/CM9760 control systems.
ceiver with preset positioning, zones, and patterns. For use with fixed-speed dome drive. P-type control: RS-422 compatible with Pelco’s CM6700 and CM9750/CM9760 control systems.
series.
ceiver with preset positioning, zones, and patterns. For use with variable-speed dome drive. P-type control: RS-422 compatible with Pelco’s CM6700 and CM9750/CM9760 control systems.
series.
Pelco Manual C466M-E (6/99) 7

3.0 INSTALLATION

Installation of the Dome Receiver/Driver (DRD) into the DD08 or DD14 Dome Drive is accomplished at the factory. This is not a field installable option.

3.1 ADJUSTMENTS

Although the DRD has been adjusted and set at the factory, some settings can and may require field adjusting.

3.1.1 CPU Board

1. JP3 is set at the factory in the RS-485 (422) position. Leave it in this position.
2. JP5 and JP6 are both set in the UNTERM (unterminated) position. If the receiver
is using RS-422 and is the last physical receiver in the chain, then the setting must be moved to the TERM (terminating) position (refer to Figures 1 and 2).
3. JP1 and JP2 are used to decode the EPROM. They are factory set JP1 pin
2 to JP1 pin 3 and JP2 pin 1 to JP2 pin 2. DO NOT ALTER.
4. SW1 receiver address switch is for those units whose firmware supports either
D- or P-type protocol. Refer to Figures 1 and 2 for the switch location. Refer to Table A to set the receiver address for units that use D-type protocol. Refer to Table B to set the receiver address and baud for units that use P-type protocol.

3.1.2 AC Power Supply Board PCB8500130

VIDEO BOARD
(COAXITRON

3.1.3 DC Power Supply Board PCB8500140

POWER SUPPLY BOARD
CPU BOARD
®
MODELS ONLY)
R26 20k ohm potentiometer sets the lens voltage. It is set at the
factory at 10 volts. Refer to Figures 1 and 3. Refer to Section 4.2 for more information.
R27 20k ohm potentiometer sets the lens voltage. It is set at the
factory at 10 volts. Refer to Figures 1 and 3. Refer to Section 4.2 for more information.

Figure 1. PC Board Locations

8 Pelco Manual C466M-E (6/99)
JP2
JP1
RESET SWITCH
SW1
ON
1 2 3 4 5 6 7 8
JP3
JP5
JP6
MADE IN USA PCB8500110D

Figure 2. CPU Board

JP5 and JP6
TERMINATED
UNTERMINATED

Figure 3. R26/R27 Adjustment Location

R26/R27 ADJUSTMENT
Pelco Manual C466M-E (6/99) 9
Table A. Switch Settings for SW1 - D-Type Control
NOTES: For Coaxitron® controls, SW1 is not used.
For P-type control systems, refer to Table B.
Receiver Address Switch Setting
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
1 OFF ON ON ON ON ON ON ON 2 ON OFF ON ON ON ON ON ON 3 OFF OFF ON ON ON ON ON ON 4 ON ON OFF ON ON ON ON ON 5 OFF ON OFF ON ON ON ON ON 6 ON OFF OFF ON ON ON ON ON 7 OFF OFF OFF ON ON ON ON ON 8 ON ON ON OFF ON ON ON ON
9 OFF ON ON OFF ON ON ON ON 10 ON OFF ON OFF ON ON ON ON 11 OFF OFF ON OFF ON ON ON ON 12 ON ON OFF OFF ON ON ON ON 13 OFF ON OFF OFF ON ON ON ON 14 ON OFF OFF OFF ON ON ON ON 15 OFF OFF OFF OFF ON ON ON ON 16 ON ON ON ON OFF ON ON ON 17 OFF ON ON ON OFF ON ON ON 18 ON OFF ON ON OFF ON ON ON 19 OFF OFF ON ON OFF ON ON ON 20 ON ON OFF ON OFF ON ON ON 21 OFF ON OFF ON OFF ON ON ON 22 ON OFF OFF ON OFF ON ON ON 23 OFF OFF OFF ON OFF ON ON ON 24 ON ON ON OFF OFF ON ON ON 25 OFF ON ON OFF OFF ON ON ON 26 ON OFF ON OFF OFF ON ON ON 26 OFF OFF ON OFF OFF ON ON ON 28 ON ON OFF OFF OFF ON ON ON 29 OFF ON OFF OFF OFF ON ON ON 30 ON OFF OFF OFF OFF ON ON ON 31 OFF OFF OFF OFF OFF ON ON ON 32 ON ON ON ON ON OFF ON ON 33 OFF ON ON ON ON OFF ON ON 34 ON OFF ON ON ON OFF ON ON 35 OFF OFF ON ON ON OFF ON ON 36 ON ON OFF ON ON OFF ON ON 37 OFF ON OFF ON ON OFF ON ON 38 ON OFF OFF ON ON OFF ON ON 39 OFF OFF OFF ON ON OFF ON ON 40 ON ON ON OFF ON OFF ON ON 41 OFF ON ON OFF ON OFF ON ON 42 ON OFF ON OFF ON OFF ON ON 43 OFF OFF ON OFF ON OFF ON ON 44 ON ON OFF OFF ON OFF ON ON 45 OFF ON OFF OFF ON OFF ON ON 46 ON OFF OFF OFF ON OFF ON ON 47 OFF OFF OFF OFF ON OFF ON ON 48 ON ON ON ON OFF OFF ON ON
Continued on next page
10 Pelco Manual C466M-E (6/99)
Table A Switch Settings for SW1 - D-Type Control (continued)
Receiver Address Switch Setting
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
49 OFF ON ON ON OFF OFF ON ON 50 ON OFF ON ON OFF OFF ON ON 51 OFF OFF ON ON OFF OFF ON ON 52 ON ON OFF ON OFF OFF ON ON 53 OFF ON OFF ON OFF OFF ON ON 54 ON OFF OFF ON OFF OFF ON ON 55 OFF OFF OFF ON OFF OFF ON ON 56 ON ON ON OFF OFF OFF ON ON 57 OFF ON ON OFF OFF OFF ON ON 58 ON OFF ON OFF OFF OFF ON ON 59 OFF OFF ON OFF OFF OFF ON ON 60 ON ON OFF OFF OFF OFF ON ON 61 OFF ON OFF OFF OFF OFF ON ON 62 ON OFF OFF OFF OFF OFF ON ON 63 OFF OFF OFF OFF OFF OFF ON ON 64 ON ON ON ON ON ON OFF ON 65 OFF ON ON ON ON ON OFF ON 66 ON OFF ON ON ON ON OFF ON 67 OFF OFF ON ON ON ON OFF ON 68 ON ON OFF ON ON ON OFF ON 69 OFF ON OFF ON ON ON OFF ON 70 ON OFF OFF ON ON ON OFF ON 71 OFF OFF OFF ON ON ON OFF ON 72 ON ON ON OFF ON ON OFF ON 73 OFF ON ON OFF ON ON OFF ON 74 ON OFF ON OFF ON ON OFF ON 75 OFF OFF ON OFF ON ON OFF ON 76 ON ON OFF OFF ON ON OFF ON 77 OFF ON OFF OFF ON ON OFF ON 78 ON OFF OFF OFF ON ON OFF ON 79 OFF OFF OFF OFF ON ON OFF ON 80 ON ON ON ON OFF ON OFF ON 81 OFF ON ON ON OFF ON OFF ON 82 ON OFF ON ON OFF ON OFF ON 83 OFF OFF ON ON OFF ON OFF ON 84 ON ON OFF ON OFF ON OFF ON 85 OFF ON OFF ON OFF ON OFF ON 86 ON OFF OFF ON OFF ON OFF ON 87 OFF OFF OFF ON OFF ON OFF ON 88 ON ON ON OFF OFF ON OFF ON 89 OFF ON ON OFF OFF ON OFF ON 90 ON OFF ON OFF OFF ON OFF ON 91 OFF OFF ON OFF OFF ON OFF ON 92 ON ON OFF OFF OFF ON OFF ON 93 OFF ON OFF OFF OFF ON OFF ON 94 ON OFF OFF OFF OFF ON OFF ON 95 OFF OFF OFF OFF OFF ON OFF ON 96 ON ON ON ON ON OFF OFF ON 97 OFF ON ON ON ON OFF OFF ON 98 ON OFF ON ON ON OFF OFF ON 99 OFF OFF ON ON ON OFF OFF ON
100 ON ON OFF ON ON OFF OFF ON
Continued on next page
Pelco Manual C466M-E (6/99) 11
Table A Switch Settings for SW1 - D-Type Control (continued)
Receiver Address Switch Setting
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
101 OFF ON OFF ON ON OFF OFF ON 102 ON OFF OFF ON ON OFF OFF ON 103 OFF OFF OFF ON ON OFF OFF ON 104 ON ON ON OFF ON OFF OFF ON 105 OFF ON ON OFF ON OFF OFF ON 106 ON OFF ON OFF ON OFF OFF ON 107 OFF OFF ON OFF ON OFF OFF ON 108 ON ON OFF OFF ON OFF OFF ON 109 OFF ON OFF OFF ON OFF OFF ON 110 ON OFF OFF OFF ON OFF OFF ON 111 OFF OFF OFF OFF ON OFF OFF ON 112 ON ON ON ON OFF OFF OFF ON 113 OFF ON ON ON OFF OFF OFF ON 114 ON OFF ON ON OFF OFF OFF ON 115 OFF OFF ON ON OFF OFF OFF ON 116 ON ON OFF ON OFF OFF OFF ON 117 OFF ON OFF ON OFF OFF OFF ON 118 ON OFF OFF ON OFF OFF OFF ON 119 OFF OFF OFF ON OFF OFF OFF ON 120 ON ON ON OFF OFF OFF OFF ON 121 OFF ON ON OFF OFF OFF OFF ON 122 ON OFF ON OFF OFF OFF OFF ON 123 OFF OFF ON OFF OFF OFF OFF ON 124 ON ON OFF OFF OFF OFF OFF ON 125 OFF ON OFF OFF OFF OFF OFF ON 126 ON OFF OFF OFF OFF OFF OFF ON 127 OFF OFF OFF OFF OFF OFF OFF ON 128 ON ON ON ON ON ON ON OFF 129 OFF ON ON ON ON ON ON OFF 130 ON OFF ON ON ON ON ON OFF 131 OFF OFF ON ON ON ON ON OFF 132 ON ON OFF ON ON ON ON OFF 133 OFF ON OFF ON ON ON ON OFF 134 ON OFF OFF ON ON ON ON OFF 135 OFF OFF OFF ON ON ON ON OFF 136 ON ON ON OFF ON ON ON OFF 137 OFF ON ON OFF ON ON ON OFF 138 ON OFF ON OFF ON ON ON OFF 139 OFF OFF ON OFF ON ON ON OFF 140 ON ON OFF OFF ON ON ON OFF 141 OFF ON OFF OFF ON ON ON OFF 142 ON OFF OFF OFF ON ON ON OFF 143 OFF OFF OFF OFF ON ON ON OFF 144 ON ON ON ON OFF ON ON OFF 145 OFF ON ON ON OFF ON ON OFF 146 ON OFF ON ON OFF ON ON OFF 147 OFF OFF ON ON OFF ON ON OFF 148 ON ON OFF ON OFF ON ON OFF 149 OFF ON OFF ON OFF ON ON OFF 150 ON OFF OFF ON OFF ON ON OFF 151 OFF OFF OFF ON OFF ON ON OFF 152 ON ON ON OFF OFF ON ON OFF
Continued on next page
12 Pelco Manual C466M-E (6/99)
Table A Switch Settings for SW1 - D-Type Control (continued)
Receiver Address Switch Setting
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
153 OFF ON ON OFF OFF ON ON OFF 154 ON OFF ON OFF OFF ON ON OFF 155 OFF OFF ON OFF OFF ON ON OFF 156 ON ON OFF OFF OFF ON ON OFF 157 OFF ON OFF OFF OFF ON ON OFF 158 ON OFF OFF OFF OFF ON ON OFF 159 OFF OFF OFF OFF OFF ON ON OFF 160 ON ON ON ON ON OFF ON OFF 161 OFF ON ON ON ON OFF ON OFF 162 ON OFF ON ON ON OFF ON OFF 163 OFF OFF ON ON ON OFF ON OFF 164 ON ON OFF ON ON OFF ON OFF 165 OFF ON OFF ON ON OFF ON OFF 166 ON OFF OFF ON ON OFF ON OFF 167 OFF OFF OFF ON ON OFF ON OFF 168 ON ON ON OFF ON OFF ON OFF 169 OFF ON ON OFF ON OFF ON OFF 170 ON OFF ON OFF ON OFF ON OFF 171 OFF OFF ON OFF ON OFF ON OFF 172 ON ON OFF OFF ON OFF ON OFF 173 OFF ON OFF OFF ON OFF ON OFF 174 ON OFF OFF OFF ON OFF ON OFF 175 OFF OFF OFF OFF ON OFF ON OFF 176 ON ON ON ON OFF OFF ON OFF 177 OFF ON ON ON OFF OFF ON OFF 178 ON OFF ON ON OFF OFF ON OFF 179 OFF OFF ON ON OFF OFF ON OFF 180 ON ON OFF ON OFF OFF ON OFF 181 OFF ON OFF ON OFF OFF ON OFF 182 ON OFF OFF ON OFF OFF ON OFF 183 OFF OFF OFF ON OFF OFF ON OFF 184 ON ON ON OFF OFF OFF ON OFF 185 OFF ON ON OFF OFF OFF ON OFF 186 ON OFF ON OFF OFF OFF ON OFF 187 OFF OFF ON OFF OFF OFF ON OFF 188 ON ON OFF OFF OFF OFF ON OFF 189 OFF ON OFF OFF OFF OFF ON OFF 190 ON OFF OFF OFF OFF OFF ON OFF 191 OFF OFF OFF OFF OFF OFF ON OFF 192 ON ON ON ON ON ON OFF OFF 193 OFF ON ON ON ON ON OFF OFF 194 ON OFF ON ON ON ON OFF OFF 195 OFF OFF ON ON ON ON OFF OFF 196 ON ON OFF ON ON ON OFF OFF 197 OFF ON OFF ON ON ON OFF OFF 198 ON OFF OFF ON ON ON OFF OFF 199 OFF OFF OFF ON ON ON OFF OFF 200 ON ON ON OFF ON ON OFF OFF 201 OFF ON ON OFF ON ON OFF OFF 202 ON OFF ON OFF ON ON OFF OFF 203 OFF OFF ON OFF ON ON OFF OFF 204 ON ON OFF OFF ON ON OFF OFF
Continued on next page
Pelco Manual C466M-E (6/99) 13
Table A Switch Settings for SW1 - D-Type Control (continued)
Receiver Address Switch Setting
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5 SW1-6 SW1-7 SW1-8
205 OFF ON OFF OFF ON ON OFF OFF 206 ON OFF OFF OFF ON ON OFF OFF 207 OFF OFF OFF OFF ON ON OFF OFF 208 ON ON ON ON OFF ON OFF OFF 209 OFF ON ON ON OFF ON OFF OFF 210 ON OFF ON ON OFF ON OFF OFF 211 OFF OFF ON ON OFF ON OFF OFF 212 ON ON OFF ON OFF ON OFF OFF 213 OFF ON OFF ON OFF ON OFF OFF 214 ON OFF OFF ON OFF ON OFF OFF 215 OFF OFF OFF ON OFF ON OFF OFF 216 ON ON ON OFF OFF ON OFF OFF 217 OFF ON ON OFF OFF ON OFF OFF 218 ON OFF ON OFF OFF ON OFF OFF 219 OFF OFF ON OFF OFF ON OFF OFF 220 ON ON OFF OFF OFF ON OFF OFF 221 OFF ON OFF OFF OFF ON OFF OFF 222 ON OFF OFF OFF OFF ON OFF OFF 223 OFF OFF OFF OFF OFF ON OFF OFF 224 ON ON ON ON ON OFF OFF OFF 225 OFF ON ON ON ON OFF OFF OFF 226 ON OFF ON ON ON OFF OFF OFF 227 OFF OFF ON ON ON OFF OFF OFF 228 ON ON OFF ON ON OFF OFF OFF 229 OFF ON OFF ON ON OFF OFF OFF 230 ON OFF OFF ON ON OFF OFF OFF 231 OFF OFF OFF ON ON OFF OFF OFF 232 ON ON ON OFF ON OFF OFF OFF 233 OFF ON ON OFF ON OFF OFF OFF 234 ON OFF ON OFF ON OFF OFF OFF 235 OFF OFF ON OFF ON OFF OFF OFF 236 ON ON OFF OFF ON OFF OFF OFF 237 OFF ON OFF OFF ON OFF OFF OFF 238 ON OFF OFF OFF ON OFF OFF OFF 239 OFF OFF OFF OFF ON OFF OFF OFF 240 ON ON ON ON OFF OFF OFF OFF 241 OFF ON ON ON OFF OFF OFF OFF 242 ON OFF ON ON OFF OFF OFF OFF 243 OFF OFF ON ON OFF OFF OFF OFF 244 ON ON OFF ON OFF OFF OFF OFF 245 OFF ON OFF ON OFF OFF OFF OFF 246 ON OFF OFF ON OFF OFF OFF OFF 247 OFF OFF OFF ON OFF OFF OFF OFF 248 ON ON ON OFF OFF OFF OFF OFF 249 OFF ON ON OFF OFF OFF OFF OFF 250 ON OFF ON OFF OFF OFF OFF OFF 251 OFF OFF ON OFF OFF OFF OFF OFF 252 ON ON OFF OFF OFF OFF OFF OFF 253 OFF ON OFF OFF OFF OFF OFF OFF 254 ON OFF OFF OFF OFF OFF OFF OFF
14 Pelco Manual C466M-E (6/99)
Table B. Switch Settings for SW1 - P-Type Control
NOTES: For Coaxitron® controls, SW1 is not used.
For D-type control systems, refer to Table A.
Receiver Address Switch Setting
SW1-1 SW1-2 SW1-3 SW1-4 SW1-5
1 ONONONONON 2 OFF ON ON ON ON 3 ON OFF ON ON ON 4 OFF OFF ON ON ON 5 ON ON OFF ON ON 6 OFF ON OFF ON ON 7 ON OFF OFF ON ON 8 OFF OFF OFF ON ON
9 ONONONOFFON 10 OFF ON ON OFF ON 11 ON OFF ON OFF ON 12 OFF OFF ON OFF ON 13 ON ON OFF OFF ON 14 OFF ON OFF OFF ON 15 ON OFF OFF OFF ON 16 OFF OFF OFF OFF ON 17 ON ON ON ON OFF 18 OFF ON ON ON OFF 19 ON OFF ON ON OFF 20 OFF OFF ON ON OFF 21 ON ON OFF ON OFF 22 OFF ON OFF ON OFF 23 ON OFF OFF ON OFF 24 OFF OFF OFF ON OFF 25 ON ON ON OFF OFF 26 OFF ON ON OFF OFF 27 ON OFF ON OFF OFF 28 OFF OFF ON OFF OFF 29 ON ON OFF OFF OFF 30 OFF ON OFF OFF OFF 31 ON OFF OFF OFF OFF 32 OFF OFF OFF OFF OFF
Baud Switch Setting
SW1-6 SW1-7 SW1-8
9600 OFF ON ON 4800 ON OFF ON 2400 ON ON OFF
Pelco Manual C466M-E (6/99) 15

4.0 OPERATION

Upon applying power, the unit starts a configuration routine after 15 seconds.

4.1 SCAN OPERATION

Three (3) different scan mode options are offered and can be selected according to operator preference:
Auto Scan; (AUX 2), continuous panning, with a 5-second stop on limits.
Random Scan; (AUX 3) random operation.
Frame Scan; (AUX 4) with 5 seconds of travel followed by 5 seconds of stop.
To select a scan mode (at the system controller), select the appropriate AUX but­ton, then select scan.

4.2 PTZ (PAN/TILT AND LENS) CONTROLS

1. The DRD08**2 pan mechanism under standard operator control will move at less than one (1) degree per second and as fast as 40 degrees per second. In the preset or turbo mode, the unit will pan at greater than 200 degrees per second.
2. The DRD14**2 pan mechanism under standard operator control will move at less than one (1) degree per second and as fast as 20 degrees per second. In the preset or turbo mode, the unit will pan at greater than 100 degrees per second.
3. The DRD08**2 tilt mechanism under standard operator control will move at less than one (1) degree per second and as fast as 40 degrees per second. In preset mode, the unit will tilt at 90 degrees per second.
4. The DRD14**2 tilt mechanism under standard operator control will move at less than one (1) degree per second and as fast as 40 degrees per second. In preset mode, the unit will tilt at 45 degrees per second.
5. The DRD***2* lens functions are dependent on the lens used. The lens volt­age can be set as described in section 3.1.2 or 3.1.3, depending on which is applicable. This voltage will set the highest speed at which the lens can move. For slower speeds the DRD can be programmed by the controller for 3/4 and 1/2 of this speed as described in the firmware section of this manual.
16 Pelco Manual C466M-E (6/99)

4.3 PRESET FUNCTIONS

NOTE:
Preset commands are
only in the 32-bit format.
NOTE:
If the DRD is commanded to an undefined preset, erratic op­eration will result.
1. The DRD***2* units are capable of 32 complete preset scenes. On DRD**A2* models, each preset can have a 20-character label. To set a preset, first enter the label then program the position.
2. Once programmed, the DRD***2* can be commanded to the preset. Resolu­tion of the pan and tilt position is 1/2 degree.
3. There are two (2) additional presets that can be programmed; they are pre- set 33 “FLIP” command which will pan the dome drive 180 degrees from the position it is at, and preset 34 “PAN ZERO” which will direct the dome drive to the factory determined zero reference point.
The following applies to dome firmware revision PRG08A21U3-R2.2 and higher for DRD08A21 and DRD14A21 dome receiver/driver types.
With pan limit stops installed, and when calling preset 34, the dome will move to the PAN ZERO position. After arriving at this position, the dome may bounce or jitter back and forth in half-degree increments around the zero position. If left undis­turbed, the unit will continue this action until the 60-second time out has been reached. Control of the dome can be resumed at any time by sending a command.
Preset 34 is used in this application to set a zone across the zero position. To accom­plish this in light of the above mentioned problem, follow the procedure outlined below.
1. Send the dome to preset 34.
2. When the dome arrives at the PAN ZERO position and begins to jitter, abort the preset call by actuating a lens function. The dome should now be positioned at the correct position, and the procedure in Section 4.5, ZONES, can be followed.

4.4 FLIP FUNCTION

NOTE:
Zone scan must be OFF
to program zones.
NOTE:
Programming the DRD**A21 across the factory de­termined zero point will require splitting the zone in two, using the zero point as the end of one of the zones and the beginning of the other zone.
The flip feature will move the pan position 180 degrees.

4.5 ZONES

1. The DRD**A2* units are capable of 8 zones, each with a 20-character label. To set a zone, first move the unit to the left-most zone point, enter the label, then set the zone start point.
2. Next move the unit to the right to the second position and program the zone end point. The zone priority is from zone 8 to zone 1 with zone 8 having the highest priority. This means if two zones overlap, the one with the highest priority will be displayed.
Pelco Manual C466M-E (6/99) 17

4.6 PATTERNS

1. The DRD***2* units are capable of one 60-second pattern. This pattern can consist of any standard pan/tilt or lens command. Presets, flip and turbo are not allowed in a pattern. Zone scan can be enabled while running a pattern.
2. To program a pattern first move the pan/tilt and adjust the lens to the starting point desired. Engage the Pattern Programming command. The message “PROGRAMMING PATTERN” will be displayed. After this, any movement for the next 60 seconds will be remembered by the DRD. To create a pattern that plays back only once, continue programming until the message is removed. To create a pattern that repeats you must terminate the program before the time-out occurs and the DRD removes the message.
3. To play back a pattern, engage the Run Pattern command. The unit will move to the defined starting position and display the message “RUNNING PATTERN”. Any subsequent command will terminate the pattern.

4.7 CLEAR VIDEO SCREEN

To clear the video display of any text supplied by the DRD, engage the Clear Video Text command.

4.8 RESET

On all units except the DRD***11 models, there is a reset switch on the CPU board (refer to Figure 4). If the dome drive stops working, try resetting it by pushing the reset switch for 10 seconds. In about 15 seconds, if the unit is working, it will begin to move and go through its start-up routine. You may also be able to issue a reset command from your controller; check the documentation for your controller.
RESET BUTTON

Figure 4. Receiver/Driver Reset Button Location

18 Pelco Manual C466M-E (6/99)

5.1 COAXITRON CONTROL COMMAND

This section describes the protocol used to send commands to the receivers via Coaxitron.
The hardware interface is a 32-bit PWM (pulse width modulated) signal, wherein a one microsecond pulse is considered a zero and a two microsecond pulse is con­sidered a one. There will be a minimum one (1) microsecond off space between pulses. Line 18 will contain Bytes 1 and 2, line 19 will contain Bytes 3 and 4.
Commands are divided into two (2) categories. The first is referred to as PTZ (pan and tilt and lens) commands; the second category is Extended commands.

5.1.1 PTZ (Pan/Tilt and Lens) Commands

All PTZ (pan/tilt and lens) commands will always have B0 of Byte 2 set to zero. The remainder of the format is as follows:

5.0 FIRMWARE

Byte 1: B7 — Camera on, auto scan
Byte 2: B7 — Focus far
Byte 3: Pan speed with values 0 to 0x3F and 0xFF (pan turbo)
Byte 4: Tilt speed with values 0 to 0x3F
Examples: Left, half Speed 00 04 1F 00
B6 — Coaxitron usage only B5 — Coaxitron usage only B4 — Auto scan, manual scan B3 — Camera on, camera off B2 — Iris close B1 — Iris open B0 — Focus near
B6 — Zoom wide B5 — Zoom tele B4 — Down B3 — Up B2 — Left B1 — Right B0 — always zero for a PTZ command
Left, Turbo Speed 00 04 FF 00 Stop 00 00 00 00
Pelco Manual C466M-E (6/99) 19

5.1.2 Extended Commands

Extended commands will always have B0 of Byte 2 set to one. The following num­bers are in hexadecimal format:
Command Byte 1 Byte 2 Byte 3 Byte 4
Set preset XX 00 03 00 01 to 20
Clear preset XX 00 05 00 01 to 20
Go to preset XX 00 07 00 01 to 20
80 FLIP preset 00 07 00 21
Set aux XX 00 09 00 01 to 08
Clear aux XX 00 0B 00 01 to 08
Remote Reset 00 0F 00 00
Program zone XX starting point 00 11 00 01 to 08
Program zone XX ending point 00 13 00 01 to 08
Write character YY to screen position XX 00 15 0 to 27 YY
Clear screen 00 17 00 00
Zone Scan On 00 1B 00 00
Zone Scan Off 00 1D 00 00
Pattern Start Point 00 1F 00 00
Pattern Stop Point 00 21 00 00
Run Pattern 00 23 00 00
Lens Speed 00 25 00 00 to 03

5.2 AMERICAN DYNAMICS AD2083 TYPE RS-422 CONTROL COMMAND

5.2.1 Protocol

1. The following describes the protocol used to send commands to the receivers via RS-422.
a. The hardware interface is four-wire RS-422, where one pair is used to
issue commands to the receiver and one pair is used to receive responses from the receiver.
b. The protocol: one start bit, eight bits data, and one stop bit at 2400 baud.
2. The message format is 7 of these 10-bit words. Word one is the sync and is set to 0xFF, word two is the receiver address, words three and four are referred to as commands, words five and six as data, and word seven is the check sum.
Commands are divided into two categories. The first is referred to as PTZ (pan and tilt and lens) commands, the second category is Extended commands.
20 Pelco Manual C466M-E (6/99)
NOTE:
255.
Do not use addresses 0 or

5.2.2 Addressing

The address is set on the CPU board PCB8500110. The switch is labeled SW1. Setting the switch in the “ON” position represents a zero. Refer to Table A.
SW1.1 Address Bit 0 SW1.2 Address Bit 1 SW1.3 Address Bit 2 SW1.4 Address Bit 3 SW1.5 Address Bit 4 SW1.6 Address Bit 5 SW1.7 Address Bit 6 SW1.8 Address Bit 7

5.2.3 PTZ (Pan/Tilt and Lens) Commands

All PTZ (pan/tilt and lens) commands will always have B0 of word 4 set to zero. The remainder of the format is as follows:
Word 3: B7 — Camera on, auto scan
Word 4: B7 — Focus far
Word 5: Pan speed with values 0 to 0x3F and 0x40 (pan turbo)
Word 6: Tilt speed with values 0 to 0x3F
The following examples are for Words 3, 4, 5 and 6:
Left, Half Speed 00 04 1F 00 Left, Turbo Speed 00 04 40 00 Stop 00 00 00 00
B6 — Coaxitron usage only B5 — Coaxitron usage only B4 — Auto scan, manual scan B3 — Camera on, camera off B2 — Iris close B1 — Iris open B0 — Focus near
B6 — Zoom wide B5 — Zoom tele B4 — Down B3 — Up B2 — Left B1 — Right B0 — Always zero for a PTZ command
Pelco Manual C466M-E (6/99) 21

5.2.4 Extended Commands

Extended commands will always have B0 of Word 4 set to one. The following num­bers are in hexadecimal format:
Command Word 3 Word 4 Word 5 Word 6
Set preset XX 00 03 00 01 to 20
Clear preset XX 00 05 00 01 to 20
Go to preset XX 00 07 00 01 to 20
180 FLIP preset 00 07 00 21
Zero pan position 00 07 00 22
Set aux XX 00 09 00 01 to 08
Clear aux XX 00 0B 00 01 to 08
Remote Reset 00 0F 00 00
Clear screen 00 17 00 00
Pattern Start Point 00 1F 00 00
Pattern Stop Point 00 21 00 00
Run Pattern 00 23 00 00
Lens Speed 00 25 00 00 to 03
The four word response format is: word one is the sync 0xFF, word 2 is the receiver address, word 3 is the alarm information, and word 4 is a return check sum (which is the transmitted check sum added to the alarm information).

5.3 PELCO “P” TYPE RS-422 CONTROL

5.3.1 Protocol

This section describes the protocol used to send commands to the receivers via RS-422. The hardware interface is four-wire RS-422, where one pair is used to issue commands to the receiver. The protocol is one start bit, eight bits data, and one stop bit at 9600, 4800 or 2400 baud. The message format is 8 of these 10-bit words with the following format:
WORD 1 — STX (0XA0) WORD 2 — ADD (0 to 0X1F) WORD 3 — Data as described below WORD 4 — Data as described below WORD 5 — Data as described below WORD 6 — Data as described below WORD 7 — ETX (0XAF) WORD 8 — CRC
22 Pelco Manual C466M-E (6/99)

5.3.2 Addressing

The address is set on the CPU board PCB8500110. The switch is labeled SW1. Setting the switch in the “ON” position represents a zero. The first five positions set the receiver address (1 through 5) from a range of 0 to 31. The last three (6 through 8) set the baud rate. Refer to Table B.
SW1.1 — Address Bit 0 SW1.2 — Address Bit 1 SW1.3 — Address Bit 2 SW1.4 — Address Bit 3 SW1.5 — Address Bit 4 SW1.6 — 9600 Baud SW1.7 — 4800 Baud SW1.8 — 2400 Baud

5.3.3 Receiver Cards

The RS-422 style Intercept® receivers use only two of the three receiver cards. There must be a power supply (either AC or DC) and a CPU card. The video card is not used. Therefore the camera video output is connected directly to the slip ring. This eliminates the dome’s ability to superimpose text on the video. This eliminates any label and zone feature. If these features are needed additional firmware will be needed.

5.3.4 Commands

Commands are divided into two (2) categories. The first is referred to as PTZ com­mands. The second category is Extended commands. The paragraphs below de­scribe their functions.

5.3.4.1 PTZ (Pan/Tilt and Zoom) Commands

PTZ commands will always have B0 of word 4 set to zero. The remainder of the format is as follows.
Word 3 B7 — Always Zero (was camera on, auto scan)
Word 4 B7 — Always Zero
Word 5 Pan speed with values 0 to 0x3F and 0xx40 (Pan Turbo)
Word 6 Tilt speed with values 0 to 0x3F
B6 — Camera On (was Coaxitron usage only) B5 — Auto Scan On (was Coaxitron only) B4 — Camera On, Camera Off (was auto scan, manual scan) B3 — Iris Close B2 — Iris Open B1 — Focus Near B0 — Focus Far
B6 — Zoom Wide B5 — Zoom Tele B4 — Down B3 — Up B2 — Left B1 — Right B0 — Always Zero for PTZ command
Pelco Manual C466M-E (6/99) 23

5.3.4.2 Extended Commands

Extended commands will always have B0 of Word 4 set to 1. The numbers below are in hexadecimal format.
NOTE:
The extended commands above are available at the receiver; make sure commands can be initi­ated by the controlling system.
Command Word 3 Word 4 Word 5 Word 6
Set preset XX 00 03 00 01 to 20
Clear preset XX 00 05 00 01 to 20
Go to preset XX 00 07 00 01 to 20
180 Flip preset 00 07 00 21
Zero pan position 00 07 00 22
Set aux XX 00 09 00 01 to 08
Clear aux XX 00 0B 00 01 to 08
Remote Reset 00 0F 00 00
Pat. Start Point 00 1F 00 00
Pat. Stop Point 00 21 00 00
Run Pattern 00 23 00 00
Zoom Lens speed 00 25 00 00 to 03
Focus Lens speed 00 27 00 00 to 03

5.3.5 Acknowledgment

The receiver will respond with an ACK (0XA2).
24 Pelco Manual C466M-E (6/99)

6.0 CIRCUIT BOARD PARTS LIST

Table C. Circuit Board Parts List
Model CPU Board Video Board Power Board Backplane
DRD08A11 CPU08A11ASSY PCB8500101ASSY PCB8500130ASSY PCB8500150ASSY
DRD08D11 CPU08D11ASSY PCB8500130ASSY PCB8500151ASSY
DRD08P11 CPU08P11ASSY PCB8500130ASSY PCB8500151ASSY
DRD08A21 CPU08A21ASSY PCB8500100ASSY PCB8500130ASSY PCB8500150ASSY
DRD08D21 CPU08D21ASSY PCB8500130ASSY PCB8500151ASSY
DRD08P21 CPU08P21ASSY PCB8500130ASSY PCB8500151ASSY
DRD08A22 CPU08A22ASSY PCB8500100ASSY PCB8500140ASSY PCB8500150ASSY
DRD08D22 CPU08D22ASSY PCB8500140ASSY PCB8500151ASSY
DRD08P22 CPU08P22ASSY PCB8500140ASSY PCB8500151ASSY
DRD14A11 CPU14A11ASSY PCB8500101ASSY PCB8500130ASSY PCB8500150ASSY
DRD14D11 CPU14D11ASSY PCB8500130ASSY PCB8500151ASSY
DRD14P11 CPU14P11ASSY PCB8500130ASSY PCB8500151ASSY
DRD14A12 CPU14A12ASSY PCB8500101ASSY PCB8500140ASSY PCB8500150ASSY
DRD14D12 CPU14D12ASSY PCB8500140ASSY PCB8500151ASSY
DRD14P12 CPU14P12ASSY PCB8500140ASSY PCB8500151ASSY
DRD14A21 CPU14A21ASSY PCB8500100ASSY PCB8500130ASSY PCB8500150ASSY
DRD14D21 CPU14D21ASSY PCB8500130ASSY PCB8500151ASSY
DRD14P21 CPU14P21ASSY PCB8500130ASSY PCB8500151ASSY
DRD14A22 CPU14A22ASSY PCB8500100ASSY PCB8500140ASSY PCB8500150ASSY
DRD14D22 CPU14D22ASSY PCB8500140ASSY PCB8500151ASSY
DRD14P22 CPU14P22ASSY PCB8500140ASSY PCB8500151ASSY
Pelco Manual C466M-E (6/99) 25

7.0 SPECIFICATIONS

Input Voltage: 24 VAC, 60 Hz, ±10% at the drive
Maximum Input Power
AC Motor Dome Drive: Pan — 7.5 vA
Tilt — 7.5 vA Idle — 2.5 vA
DC Stepper Motor Dome Drive: Pan — 32 vA
Tilt — 32 vA Pan/Tilt — 48 vA Idle — 15 vA
Camera Output Voltage: 24 VAC
Lens Output Voltage: 9 to 12 VDC (Bi-polar)
Video Input Level: 0.5 to 1.5 volts peak to peak
Video Input Format: NTSC or EIA
Video Bandwidth: 10 MHz
Baud Rate: 1 MHz
(Design and product specifications subject to change without notice.)
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.
26 Pelco Manual C466M-E (6/99)

7.1 REGULATORY NOTICES

NOTE: This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interfer­ence at his own expense.
Pelco Manual C466M-E (6/99) 27

8.0 WARRANTY AND RETURN INFORMATION

WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment.
Exceptions to this warranty are as noted below:
• Five years on FT/FR8000 Series fiber optic products.
• Three years on Genex
• Three years on Camclosure CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models, which have a five­year warranty.
• Two years on standard motorized or fixed focal length lenses.
• Two years on Legacy dome products.
• Two years on Spectra continuous motion applications.
• Two years on Esprit
• Eighteen months on DX Series digital video recorders, NVR300 Series network video recorders, and Endura
• One year (except video heads) on video cassette recorders (VCRs). Video heads will be covered for a period of six months.
• Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis, California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident are not covered under this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the specific use or application made of the Products. Pelco’s liability for any claim, whether based on breach of contract, negligence, infringement of any rights of any party or product liability, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no event will Pelco be liable for any special, incidental or consequential damages (including loss of use, loss of profit and claims of third parties) however caused, whether by the negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have additional rights, which are subject to variation from state to state.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions stated above, please include a written explanation with the product when returned.
Method of return shipment shall be the same or equal to the method by which the item was received by Pelco.
®
Series products (multiplexers, server, and keyboard).
®
and fixed camera models, except the CC3701H-2, CC3701H-2X,
®
, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed
®
, Esprit®, ExSite™, and PS20 scanners, including when used in
®
and WW5700 Series window wiper (excluding wiper blades).
Series distributed network-based video products.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge. Goods returned for repair or credit should be clearly identified with the assigned CA or RA number
and freight should be prepaid. Ship to the appropriate address below. If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Service Department Pelco 3500 Pelco Way
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are instructed to return goods to the USA, you may do one of the following:
Clovis, CA 93612-5699
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco 3500 Pelco Way
Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco. Endura and ExSite are trademarks of Pelco.
© Copyright 1999, Pelco. All rights reserved.
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Clovis, CA 93612-5699 USA
Pelco c/o Expeditors 473 Eccles Avenue South San Francisco, CA 94080 USA Phone: 650-737-1700 Fax: 650-737-0933
28 Pelco Manual C466M-E (6/99)
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