Pelco C611M-C User Manual

INSTALLATION/OPERATION

NVR300 Network Video Recorder

C611M-C (3/06)

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Sample Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Mounting the NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Installing Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Connecting the NVR300 to Peripheral Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Powering On the NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Powering Off the NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Network Settings Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Identifying the NVR300 on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Configuring TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Configuring E-Mail Alert for an Internal RAID NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Configuring Alerts for an External RAID NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

User Interface Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Start-Up Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Accessing the NVR300 User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Setting User Access Levels and Associated Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Logging In to the NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Operational Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Programming a New Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Editing a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Scheduling a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Stopping a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

Searching for a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

Playing a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Replaying a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Deleting a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Saving a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Taking a Snapshot of a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Using the MPEG Viewer to Play MPEG Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Monitoring the Operating Status of the NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

System Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Setting the Software License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Adding Internal Storage in a Non-RAID System (NVR3xxJ-250 Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Adding External Storage with DX9200HDDI Video Storage Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Adding External Storage with One DX9200HDDI Video Storage Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Adding External Storage with a Second DX9200HDDI Video Storage Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Recovering the System Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Step 1. Recover the System Drive Using the Recovery Boot Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Step 2. Perform Miscellaneous Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Replacing Data Storage Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Replacing a Data Storage Hard Disk Drive in a Non-RAID System (NVR3xx-500 Systems Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Replacing a Data Storage Hard Disk Drive in a RAID System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

C611M-C (3/06) 3

Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Appendix. Automatic Data Replenishment (ADR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

ADR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Local Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Serial Replenishment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Network Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

ADR Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

4 C611M-C (3/06)

List of Illustrations

1 Sample NVR300 Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2 Front View of NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3 Rear View of NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

4 NVR300 Rack-Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

5 Hard Disk Drive Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

6 Keyboard, Mouse, and Monitor Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

7 Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

8 Power Cord Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

9 Raid Manager Gateway Conﬁg Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

10 ACSGateway Conﬁg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

11 Add Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

12 HDDIs Added. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

13 Event Notiﬁcation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

14 E-Mail Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

15 NetSend Setting (First Page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

16 NetSend Setting (Second Page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

17 ACSGateway Conﬁg Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

18 Allow Blocked Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

19 ActiveX Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

20 RAID Manager (First Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

21 RAID Manager (Second Screen) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

22 RAID Manager Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

23 (Part 1 of 2). NVR300 Web Pages and Associated Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

24 NVR-Conﬁg Page—Password Settings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

25 User Name and Password Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

26 NVR-Setup Page—Programmed Recordings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

27 Add Recording Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

28 Sample List of Recordings in Programmed Recordings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

29 Sample Edit Recording Setup Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

30 Set Recording Time Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

31 Scheduled Recording Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

32 NVR-Playback Page—Recording Search Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

33 Calendar Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

34 NVR-Playback Page—Recording Selection Area and Alarm Recording Selection Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

35 NVR-Playback Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

36 NVR300 Playback Page—Playback Control Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

37 Replay/Delete Recording Shortcut Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

38 NVR-Playback Controls Used to Save a Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

39 NVR-Playback Controls Used to Take a Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

40 Sample Snapshot in Snapshot Display Area of NVR-Playback Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

41 MPEG Viewer Application Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

42 NVR-Status Page—Sample Active Recordings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

43 NVR-Conﬁg Page—License Settings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

44 NVR300 Connection to One DX9200HDDI Video Storage Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

45 NVR300 Connection to Two DX9200HDDI Video Storage Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

46 Recording at NET350T and NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

47 Automatic Data Replenishment at NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

C611M-C (3/06) 5

List of Tables

A NVR300 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

B NVR300 Pages and Associated Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

C Client PC System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

D User Access Levels and Associated Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

E Recording Configuration Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

F Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

G NVR300 Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

H NVR300 Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

6 C611M-C (3/06)

Important Safety Instructions

Observe the following warnings before installing and using this product:

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliﬁers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not ﬁt into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories speciﬁed by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table speciﬁed by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Refer all servicing to qualiﬁed service personnel. Servicing is required when the apparatus has been damaged in any way, such as powersupply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

14. Apparatus shall not be exposed to dripping or splashing and that no objects ﬁlled with liquids, such as vases shall be placed on the apparatus.

15. WARNING: To reduce the risk of ﬁre or electric shock, do not expose this apparatus to rain or moisture.

16. Installation should be done only by qualiﬁed service personnel and conform to all local codes.

17. Unless the unit is speciﬁcally marked as a NEMA Type 3, 3R, 3S, 4, 4X, 6, or 6P enclosure, it is designed for indoor use only and it must not be installed where exposed to rain and moisture.

18. The socket-outlet shall be installed near the equipment and shall be easily accessible.

CAUTION: These servicing instructions are for use by qualiﬁed service personnel only. To reduce the risk of electric shock do not perform any

servicing other than that contained in the operating instructions unless you are qualiﬁed to do so.

CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. Dispose of used batteries

according to the instructions provided by the battery manufacturer.

Only use replacement parts recommended by Pelco.

The product and/or manual may bear the following marks:

This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit.

This symbol indicates that there are important operating and maintenance instructions in the literature accompanying this unit.

C611M-C (3/06) 7

CAUTION:

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

•

Product Overview

This section provides an overview of the NVR300 network video recorder, software version 3.00. The following information is provided:

Description of the functions and features of the NVR300, including a sample application scenario and network architecture considerations

Summary listing of the various NVR300 models

Front and rear views of the NVR300

DESCRIPTION

The NVR300 network video recorder records video and audio data streams received over Ethernet networks using the TCP/IP protocol. The NVR300 receives compressed data streams generated by the PelcoNet the data streams, and then records the streams onto hard disk drives (HDDs).

Features of the NVR300 include the following:

Video recording of MPEG-2 and MPEG-4 data streams at 48 Mbps for internal storage and 100 Mbps for external storage

NOTE: The NVR300’s recording rate will be affected during a rebuilding of the RAID array.

Duplex operation: simultaneous recording on the NVR300 and remote playback on the VMX300 video management system or client PC on the network

Continuous and event-based recording

High-speed embedded SQL database that stores data streams, allowing full-featured search capabilities: search based on camera, time, and date

Internal storage of up to 1,500 gigabytes (GB)—internal RAID (Redundant Array of Independent Disks) Level 5 storage from 250 GB to 1,500 GB or non-RAID 250 GB to 1,250 GB

Expandable storage with up to two DX9200HDDI video storage units, allowing up to 7,000 GB of external storage (RAID Level 5) (storage is expandable only for models with no internal storage)

Patented Automatic Data Replenishment (ADR) technology that ensures recording from the PelcoNET NET350T despite network failures (detailed information about ADR is provided in the Appendix )

Digital certiﬁcation by watermarking, which inserts an artiﬁcial electronic signature into a video picture to prove authenticity (watermarking information is generated by the PelcoNet NET350T and NET300T devices, software version 2.10, and is recorded onto the NVR300)

Full integration with the VMX300 video management system

Integrated Web server functionality

The user interface to the NVR300 is Web based and can be accessed locally from the NVR300 unit itself or remotely from the VMX300 video management system or from any client PC on the network. (Information about client PC system requirements is provided later in this manual.)

™

NET4001A, NET350T, and NET300T transmission systems, indexes

8 C611M-C (3/06)

•

SAMPLE APPLICATION

Figure 1 illustrates a sample scenario of an NVR300 application Integration of the NVR300 user interface with the VMX300 allows the NVR300 to operate as part of an entire system.

DX9200HDDI

NET4001A

NET350T

NVR300

VMX CLIENT

NET300T

TCP/IP

NETWORK

VMX CLIENT/SERVER

NET4001A

CLIENT PC

Figure 1. Sample NVR300 Application

NOTE: For information about the NET4001A, NET350T, NET300T, VMX300, and DX9200HDDI devices, consult the device-speciﬁc

documentation.

When properly installed and conﬁgured, the NVR300 can record up to 48 or 100 Mbps (depending on model) of audio/video streams generated from PelcoNet devices. Because of the data rates possible with the NVR300 and the time-sensitive aspects of digital video, care should be given to proper network design and conﬁguration. It is recommended that network setup adhere to the following guidelines:

A dedicated network infrastructure should be used for surveillance applications. A dedicated network infrastructure gives IT managers control over the network resources required for normal business activity.

The NVR300 should be placed on the same local area switched only network as the transmitting PelcoNet devices. Although the NVR300 does allow for traversing different networks, improper conﬁguration of routers or other devices between a PelcoNet device and the NVR300 may not allow trafﬁc to pass through the network. In addition, wide area connections are more prone to downtime than local area connections.

A 1000-Mbps (Gigabit Ethernet) backbone should be used. In Ethernet networks, the available bandwidth is typically about 40% of the maximum rating. Degraded performance to 40% or even less of the maximum rating can result from items such as the following: signaling type, link quality, collisions (causing retransmission of packets), and header size. Consequently, the expected bandwidth in a 100-Mbps (Fast Ethernet) network is about 40 Mbps; therefore, in order for the NVR300 to record the maximum rate of 100 Mbps, a 1000-Mbps backbone should be used. Although the available bandwidth in a 1000-Mbps backbone is about 40%, the 100-Mbps data rate of the NVR300 can still be achieved since 40% of 1000 Mbps is 400 Mbps.

Because the NET4001A can generate streams at up to 5 Mbps and the NET350T/NET300T can generate streams at up to 1.5 Mbps, the 40 Mbps available in traditional 100-Mbps Ethernet networks easily may be consumed with very few streams. The use of a 1000-Mbps backbone allows for uninterrupted video/audio transmission at up to 100 Mbps.

C611M-C (3/06) 9

MODELS

The NVR300 comprises a series of network video recorders based on the maximum number of supported PelcoNet devices: 16, 32, or 64. The network video recorders also vary based on the amount of internal storage space, the hard disk drive conﬁguration, and the capability to connect to external storage units. Table A provides a list of NVR300 models. In the model number, a “J” designates a non-RAID system while an “R” designates an internal RAID system. An external RAID system has no letter. The digits after the hyphen in the model number show the model’s storage capacity in gigabytes.

Table A. NVR300 Models

# of Hard Drives

Model NVR316J-250 NVR316J-500 NVR316J-750 NVR316J-1000 NVR316J-1250 NVR332J-250 NVR332J-500 NVR332J-750 NVR332J-1000 NVR332J-1250 NVR316R-750 NVR316R-1000 NVR316R-1250 NVR316R-1500 NVR332R-750 NVR332R-1000 NVR332R-1250 NVR332R-1500 NVR316 NVR332 NVR364

NVR300HDD250

3 no no 48

1nono48

2nono48

3nono48

4nono48

5nono48

4 no yes 48

3noyes 48

4noyes 48

5noyes 48

6noyes 48

ext. only

ext. only yes yes ext. 100

SCSI Ports for

External Storage*

no no 48

no yes 48

yes yes ext. 100

RAID

Data Rate (Mbps)

Each PelcoNet device can generate two streams. The PelcoNet 4001A can generate dual MPEG audio/video streams (MPEG-2 and MPEG-4). The PelcoNet 350T can generate dual MPEG-4 audio/video streams. The PelcoNet 300T can generate dual MPEG-4 video streams.

NOTE: The sum of audio/video streams generated from PelcoNet devices cannot exceed 40 Mbps. (The NVR300’s recording rate will be

affected during a rebuilding of the RAID array.)

*External storage is provided by SCSI connection to up to two DX9200HDDI video storage units.

10 C611M-C (3/06)

FRONT VIEW

Figure 2 illustrates the front view of the NVR300.

•

LOCK (2 KEYS SUPPLIED)

POWER LED

HDD (HARD DISK DRIVE) LED

HANDLE (2)

FAN VENTILATION

A. NVR300 WITH FRONT DOOR CLOSED

HARD DISK DRIVE BAY

OS 0 1 23456

OPERATING SYSTEM (OS) HARD DISK DRIVE

DATA STORAGE HARD DISK DRIVES (MAXIMUM OF SIX)

B. NVR300 WITH FRONT DOOR OPEN

Figure 2. Front View of NVR300

POWER BUTTON

DUMMY

As illustrated in Figure 2A, note the following:

The front panel of the unit has a door that can be locked and unlocked using the supplied keys.

The following LEDs (light-emitting diodes) are provided on the front panel of the NVR300:

– Power LED —Lights green to indicate that power is being applied to the unit.

– HDD (hard disk drive) LED —Flashes yellow when the system hard disk drive is accessed.

In reference to Figure 2B, models NVR316, NVR332, and NVR364 have no hard disk drives (HDD). The front cover is blank.

As illustrated in Figure 2B, the hard disk drive bay of the NVR300 can be viewed when the front door of the NVR300 is open. The hard disk drive bay holds the system drive and the data storage drives:

The system drive contains the operating system and the NVR300 software. System drives should not be used for storage.

Data storage drives store the digital streams generated by PelcoNet devices. The number of internal data storage drives shipped with the NVR300 depends on the particular NVR300 model (refer to the Models section for a list of NVR300 models). If additional internal storage is required, additional drives can be added. The NVR300 can contain a maximum of six internal data storage drives totaling 1,500 GB. Information about upgrading the NVR300 with additional internal storage is provided in the System Upgrade section.

NVR300 hard disk drives are ﬁeld replaceable. NVR300 RAID models allow for a data storage hard disk drive failure without the loss of recordings. Information about replacing a failed data storage hard disk drive is provided in the Service section.

C611M-C (3/06) 11

REAR VIEW

Figure 3 illustrates the rear view of the NVR300.

POWER INPUT (100-240 VAC ±10%)

USB PORT (2)

COM 1

MONITOR

*AVAILABLE ON CERTAIN MODELS ONLY

FOR FUTURE USE*

ETHERNET PORT

SCSI PORT (2)*

Figure 3. Rear View of NVR300

For detailed information about connections to the rear panel of the NVR300, refer to the Installation section of this manual.

12 C611M-C (3/06)

Installation

This section provides information about the tasks necessary to install the NVR300. The tasks are as follows:

Inventory of the items that have been supplied with your order

Hardware installation, which includes mounting of the NVR300, hard disk drive installation, and connection of the NVR300 to peripheral equipment

Network settings conﬁguration, which allows you to set up the NVR300 on the network

PARTS LIST

Check that you have received the following items:

1 NVR300 unit (includes 1 carrier containing system hard disk drive installed at the factory)

1 USA standard power cord (120 VAC)

1 European standard power cord (220 VAC)

1 USB keyboard

1 USB mouse

2 Keys (for NVR300 front door)

1 Rack mounting kit

2 Chassis mounting brackets

10 Screws, 10-32 x 0.25-inch, Phillips pan head (ﬁve for each bracket)

2 Adjustable support rail sets (each set includes one front-mounting rail and one rear-mounting rail) 8 Screws, 8-32 x 0.375-inch, Phillips truss head (four for each support rail) 8 Screws, 10-32 x 0.5-inch, Phillips ﬂat head (two for each front rail, two for each rack rail spacer) 8 Screws, 10-32 x 0.75-inch, Phillips pan head (two for each rear rail and two for each side to secure unit to the rack) 2 Rack rail spacers

16 Cage nuts, 10-32

1 NVR300 Resource CD

1 Microsoft

Windows

XP Professional CD

•

Carriers containing data storage hard disk drives or dummy drives—number of data storage disk drives and dummy drives depends on the NVR300 model as follows:

Models NVR316, NVR332, and NVR364; external drives only

Models NVR316J-250 and NVR332J-250: 1 data storage disk drive, 6 dummy drives

Models NVR316J-500 and NVR332J-500: 2 data storage disk drives, 5 dummy drives

Models NVR316J-750, NVR332J-750, NVR316R-750, and NVR332R-750: 3 data storage disk drives, 4 dummy drives

Models NVR316J-1000, NVR332J-1000, NVR316R-1000, and NVR332R-1000: 4 data storage disk drives, 3 dummy drives

Models NVR316J-1250, NVR332J-1250, NVR316R-1250, and NVR332R-1250: 5 data storage disk drives, 2 dummy drives

Models NVR316R-1500 and NVR332R-1500: 6 data storage disk drives, 1 dummy drive

C611M-C (3/06) 13

HARDWARE INSTALLATION

MOUNTING THE NVR300

The NVR300 can be placed on a ﬂat surface such as a desktop or can be mounted into an equipment rack. Information about mounting the NVR300 onto a desktop or into an equipment rack follows.

Mounting the NVR300 onto a Desktop

When mounting the NVR300 onto a desktop, ensure that rubber feet are installed on the NVR300. Position the unit to allow for cable and power cord clearance at the rear of the unit.

Mounting the NVR300 into a Rack

The NVR300 mounts into an industry-standard 19-inch (48.26 cm) equipment rack. The NVR300 occupies 3 RUs (5.25 inches or 58.7 cm) of vertical rack space. The hardware necessary to mount the NVR300 into a rack is supplied with the NVR300.

NOTE: Allow 1 RU (1.75 inches or 4.5 cm) of space above the NVR300 for air circulation.

To install the NVR300 into a rack, refer to Figure 4 and do the following:

1. If chassis mounting brackets are not attached: Attach one mounting bracket to each side of the NVR300. Use ﬁve 10-32 x 0.25-inch Phillips pan head screws for each bracket. Attach the brackets so the tapered ends are positioned toward the rear of the NVR300.

2. Remove the rubber feet from the underside of the unit if they are attached.

3. Attach one front-mount rail to one rear-mount rail. Make sure the rails are mounted back-to-back. Depending on rack depth, use either three or four 8-32 x 0.375-inch Phillips truss head screws for each rail set. Leave the screws loose until step 10.

4. Repeat step 3 for the other rail set.

5. If you are installing the unit into a square-hole rack: Insert 16 cage nuts into the square-hole rack. Refer to Figure 4 and install them where 10-32 x 0.5 and 10-32 x 0.75 screws are shown.

6. Attach one support rail assembly to the equipment rack in the desired location, as follows.

NOTE:

The support rail assemblies are identical and may be used on either the right or left side of the rack.

a. Position the ear of the front-mount rail against the front of the equipment rack. Align the top and bottom holes in the ear of the rail

with the threaded holes (or cage nuts) in the rack.

b. Using two 10-32 x 0.5-inch Phillips ﬂat head screws, attach the ear of the rail to the front of the rack. Insert the screws from the

outside of the rack, pointing toward the back of the rack.

c. Adjust the rails to the correct depth of the equipment rack by sliding the rear-mount rail to the back of the equipment rack.

d. Position the ear of the rear-mount rail against the rear exterior of the equipment rack. Align the top and bottom holes in the ear of the

rail section with the threaded holes (or cage nuts) in the equipment rack.

e. Using two 10-32 x 0.75-inch Phillips pan head screws, attach the ear of the rail to the rear of the rack. Insert the screws from the

outside of the rack, pointing toward the front of the rack.

7. Repeat step 6 for the second support rail assembly.

8. Attach one rack rail spacer to the front of the equipment rack, as follows.

a. Position the bottom hole of the spacer above the ear of the front-mount rail.

b. Insert two 10-32 x 0.5-inch Phillips ﬂat head screws into the spacer, one in the top hole and one in the bottom hole. Leave the middle

hole empty; it will be used for securing the unit to the rack.

c. Tighten the two screws to secure the spacer to the rack.

9. Repeat step 8 for the second spacer.

10. Tighten the 8-32 x 0.375-inch Phillips truss head screws that were attached to the front- and rear-mount rails in steps 3 and 4.

11. Place the unit onto the mount rails by sliding the chassis brackets onto the rails. This step may require two people to lift and slide the unit into place. The unit should slide in and out of the rack easily.

WARNING:

12. After the unit is in place, install and tighten the four 10-32 x 0.75-inch Phillips pan head screws to secure the unit to the rack.

14 C611M-C (3/06)

When sliding out the NVR300, be careful not to let the unit fall out of the rack.

REAR-MOUNTING

CAGE NUT

SUPPORT RAIL

(4) SCREWS, 10-32 X 0.75-INCH, PAN HEAD (2 EACH SIDE)

NVR300

FRONT-MOUNTING SUPPORT RAIL

(6-8) SCREWS, 8-32 X 0.375-INCH, TRUSS HEAD (3-4 EACH SIDE)

(8) SCREWS, 10-32 X 0.5-INCH, FLAT HEAD (4 EACH SIDE)

(4) SCREWS, 10-32 X 0.75-INCH, PAN HEAD (2 EACH SIDE)

BRACKET (SIDE VIEW)

(10) SCREWS, 10-32 X 0.25-INCH, PAN HEAD (5 EACH SIDE)

TAPERED ENDS TOWARD REAR OF UNIT

Figure 4. NVR300 Rack-Mount Installation

C611M-C (3/06) 15

INSTALLING HARD DISK DRIVES

You must install the data storage hard disk drives supplied with the NVR300 unit. Note that the system drive is installed at the factory.

WARNING: Handle the hard disk drives with care. Improper handling can easily damage the drives. In addition, prevent electrostatic

discharge (ESD) damage to the hard disk drives by following ESD precautions. Always wear a grounding wrist strap that is connected to an approved grounding source when installing the hard disk drives.

WARNING: The NVR300 must not be powered on during hard disk drive installation. Ensure that the power cord is not connected to the

NVR300 prior to installing the hard disk drives.

To install the data storage hard disk drives, refer to Figure 5 and do the following:

1. Identify the carriers containing the data storage drives and the dummy drives that were shipped with the NVR300.

2. Unlock the front door of the NVR300.

3. Insert the carriers into the hard disk drive bay:

a. Do either of the following:

If the NVR300 unit is a non-RAID system (“J” designation) of 250 GB (all systems with internal storage), insert each carrier containing a storage drive into a slot, starting with slot 0.

•

If the NVR300 unit is an internal RAID system (“R” designation) of 250 GB (all systems with internal storage), insert each numbered carrier containing a storage drive into the slot with the corresponding number.

•

NOTES:

•

When inserting each carrier, ensure that the carrier is securely seated in the slot and that the lock latch on the top of the carrier locks into the hard disk drive bay. (The carriers should not be able to be removed from the slots without pressing the lock latch.)

•

The system drive, which is installed at the factory, always occupies the slot labeled OS.

b. Insert the carriers containing dummy drives into the remaining slots.

4. Lock the front door of the NVR300.

SYSTEM DRIVE (INSTALLED AT FACTORY)

OS 0 1 23456

DATA STORAGE DRIVE

Figure 5.

16 C611M-C (3/06)

Hard Disk Drive Installation

CONNECTING THE NVR300 TO PERIPHERAL EQUIPMENT

Connections of peripheral equipment to the NVR300 are made on the rear panel of the NVR300. Connections to the NVR300 include the following:

Keyboard, mouse, and monitor

• Network equipment (for example, Ethernet switch)

• DX9200HDDI video storage units (optional; only units without internal storage)

• Power cord

The following sections provide connection information.

Connecting a Keyboard, Mouse, and Monitor

To connect a keyboard, mouse, and monitor, refer to Figure 6 and do the following:

• Connect the supplied keyboard to a USB port.

• Connect the supplied mouse to a USB port.

• Connect a VGA monitor (user-supplied) to the VGA port.

•

MOUSE

KEYBOARD

MONITOR

Figure 6. Keyboard, Mouse, and Monitor Connections

C611M-C (3/06) 17

Connecting to the Network

To connect the NVR300 to the network, refer to Figure 7 and do the following:

1. Connect one end of an RJ-45 network cable to the 1000BaseT Ethernet port of the NVR300.

2. Connect the other end of the cable to the network (typically to an Ethernet switch).

ETHERNET SWITCH

Figure 7. Network Connections

Connecting DX9200HDDI Video Storage Units (Certain NVR300 Models Only)

For expanded storage of NVR300 recordings, two SCSI ports are provided on the rear panel of certain models of the NVR300 (refer to Table A for a list of the applicable models). Each SCSI port can connect to a DX9200HDDI video storage unit. For instructions on how to connect DX9200HDDI video storage units to the NVR300, refer to Adding External Storage with DX9200HDDI Video Storage Units in the System Upgrade section. For detailed information about DX9200HDDI video storage units, refer to the DX9200HDDI Series IDE Video Storage Unit Installation/ Operation manual.

Connecting the Power Cord

Connect the NVR300 power cord to the power input of the NVR300 (refer to Figure 8) and then to an uninterruptible power supply (UPS).

NOTE: It is recommended that the NVR300 be connected to a UPS to prevent corruption of data during a power loss; however, do not install UPS-speciﬁc software.

POWER CONNECTION

Figure 8. Power Cord Connection

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POWERING ON THE NVR300

After the hard disk drives have been installed and the necessary connections have been made to the NVR300, power can be applied to the unit. To power on the NVR300, do the following:

1. Turn on the attached monitor.

2. On the rear panel of the NVR300, set the power supply ON/OFF switch to the ON position.

3. On the front panel of the NVR300, press the POWER button to power on the unit.

The NVR300 boots. During the boot process, the NVR300 splash screen appears, followed by the recovery boot option screen and the Windows XP boot screens. The Windows XP log-in screen then appears.

NOTES:

• The recovery boot option screen is used to recover the system drive if the operating software or the NVR300 software is corrupted. The screen times out after 30 seconds.

• The NVR300 software is a service. If the NVR300 is unable to boot correctly the ﬁrst time, the NVR300 system automatically restarts the service. If the NVR300 service fails to start again, the system initiates a hard reboot. If the service fails to start after the hard reboot, a message indicating that the NVR300 service failed to start is sent by the Messenger service of Windows XP to client PCs and to VMX300 systems connected to the NVR300. In order to receive the message, the Messenger service on the client PCs and on the VMX300 systems must be running (default setting is Automatic).

• To log in to Windows XP as NVR300, click NVR300. The Windows XP desktop then appears.

POWERING OFF THE NVR300

The NVR300 is designed to run continuously; however, if you need to power off the NVR300, do the following:

1. On the Windows XP taskbar, click the Start button, and then click Turn Off Computer.

The “Turn off computer” dialog box appears.

2. Click the Turn Off button.

The NVR300 powers off.

NETWORK SETTINGS CONFIGURATION

Conﬁguration of network settings for the NVR300 involves the following tasks:

• Identifying the NVR300 on the network

• Conﬁguring TCP/IP settings

In order to perform the above tasks, you must know the following:

• Unique computer name to be assigned to the NVR300

• Unique IP address of the NVR300 if the IP address is not to be assigned automatically

• Subnet mask address

• Default gateway address, if applicable

• Workgroup name if the NVR300 is to be part of a workgroup

• Domain name if the NVR300 is to be part of a domain in addition to the associated user name and password that allow you to assign the

NVR300 to a domain

• Preferred DNS and alternate DNS server addresses, if applicable

To obtain the above information, contact your network administrator. After you have obtained the information, you can set up the NVR300 on the network. For detailed instructions to set up the NVR300 on the network, refer to the sections that follow.

C611M-C (3/06) 19

IDENTIFYING THE NVR300 ON THE NETWORK

To identify the NVR300 on the network, do the following:

1. Log in to Windows XP as a user by clicking the NVR300 icon.

2. Click the NVR300 Platform Admin icon to call up the NVR300 Platform Administrator screen.

3. On the NVR300 Platform Administrator screen, click the Network Settings button.

4. Make the necessary network changes. The Computer Name Changes dialog box appears.

5. In the “Computer name” text entry box, replace the default name with the desired new name.

6. Assign the NVR300 to be a member of a workgroup or a domain.

To assign the NVR300 to a workgroup, do the following:

a. Click Change on the Computer Name tab.

b. Replace the default name, WORKGROUP, in the Workgroup box with the appropriate name of the workgroup the NVR300 is to join.

c. Click the OK button. The Computer Name Changes information dialog box appears with a welcome message indicating the NVR300

has been assigned to the workgroup.

d. Click the OK button. The Computer Name Changes information dialog box appears stating that you must restart the NVR300 for the

changes to take effect. Proceed to step 7.

To assign the NVR300 to a domain, do the following:

a. Click the Domain option and then enter the domain name.

b. Click the OK button. The Domain Username and Password dialog box appears asking you to enter a user name and password.

c. Enter the user name and password and then click the OK button. The Computer Name Changes information dialog box appears with a

welcome message indicating that the NVR300 has been assigned to the domain.

d. Click the OK button. The Computer Name Changes information dialog box appears stating that you must restart the NVR300 for the

changes to take effect. Proceed to step 7.

7. Click the OK button. The System Properties dialog box appears showing the new computer name and workgroup or domain name of the

NVR300.

8. Click the OK button. The System Settings Change dialog box appears asking you whether you want to restart the NVR300.

9. Click the Ye s button. The NVR300 boots. During the boot process, the NVR300 splash screen appears, followed by the recovery boot option

screen and the Windows XP boot screens. The Windows XP log-in screen then appears.

You can now proceed to the next section to conﬁgure TCP/IP settings.

20 C611M-C (3/06)

CONFIGURING TCP/IP SETTINGS

To conﬁgure TCP/IP settings, do the following:

1. Click the NVR300 Platform Admin icon to call up the NVR300 Platform Administrator screen.

2. On the NVR300 Platform Administrator screen, click the Network Settings button.

3. Double-click Local Area Connection.

4. Click Properties. The Local Area Connection Properties dialog box appears.

5. In the box listing the items used by the connection, double-click Internet Protocol (TCP/IP). The Internet Protocol (TCP/IP) Properties

dialog box appears.

The “Obtain an IP address automatically” and “Obtain DNS server address automatically” radio buttons are selected by default.

6. Do either of the following:

• If your network supports the capability to obtain an IP address and DNS server address automatically, proceed to step 7.

• If your network does not support this capability, click the Use the following IP address radio button and then do the following:

a. Enter the IP address of the NVR300.

b. Enter the subnet mask address.

c. If applicable, enter the default gateway address.

d. In the Use the following DNS server addresses box, enter the preferred and alternate DNS server addresses if applicable;

otherwise, skip this step and proceed to step 7.

7. Click the OK button. The Local Area Connection Properties dialog box appears.

8. Click the OK button.

9. Close the Network Connections window by clicking the X in the upper right corner of the window.

CONFIGURING E-MAIL ALERT FOR AN INTERNAL RAID NVR300

NOTE: The following information applies to NVR300 internal RAID models only; and not to non-RAID models.

If a hard disk drive fails or a communication error occurs within an internal RAID conﬁguration, the NVR300 has three types of notiﬁcation to alert you of the failure or problem:

1. If an e-mail server is conﬁgured, an e-mail containing a text message describing the error is sent to the designated e-mail address.

2. A pop-up message box indicating the error appears on the monitor connected locally to the NVR300.

3. Errors and notiﬁcations are recorded to a log ﬁle. The log ﬁle is available for viewing when needed. The log ﬁle can be accessed by clicking

the Watchdog Email Setup button on the NVR300 Platform Administrator screen.

4. Fill in the Mail/To address (for example, JDoe@Company.com).

5. Fill in the Mail Server (for example, 192.162.0.11).

6. File in the Mail From address (for example, NVR300@Pelco-NVR300one).

C611M-C (3/06) 21

CONFIGURING ALERTS FOR AN EXTERNAL RAID NVR300

NOTE: The following information applies to external NVR300 RAID models only; and not to non-RAID models.

If a hard disk drive fails or a communication error occurs within an external RAID conﬁguration, the NVR300 allows three types of default notiﬁcation to alert you of the failure or problem:

• RAID Manager Messages. These appear on the RAID Manager web page (access this page using the RAID Manager icon located on the desktop) in case of failure of one or more storage components. These messages contain the error details. They cannot be controlled; that is, they activate automatically.

• E-Mail Notiﬁcations. An e-mail server must be available and conﬁgured properly for this to work. Alert messages will be sent to an e-mail address deﬁned on the Email Setting tab in the RAID Manager Gateway Conﬁg menu.

• Net Send Event Notiﬁcations. These appear on the view station screen in case of failure of one or more storage components. These messages also contain the error details. However, they can be controlled from the Event Notiﬁcation window.

Do the following to conﬁgure the RAID Manager software.

1. Right-click the blue, red, and green ﬂag icon in the task bar. A menu appears.

Figure 9. Raid Manager Gateway Conﬁg Selection Menu

2. Select RAID Manager Gateway Conﬁg. The ACSGateway Conﬁg. window appears.

Figure 10. ACSGateway Conﬁg

3. Click the Add Server button in the lower left corner. The Add Server panel appears.

22 C611M-C (3/06)

Figure 11. Add Server

4. Enter the desired name for the NVR300 external RAID machine and the IP address of the NVR300 with the DX9200HDDI unit(s) attached.

Click the OK button. A window showing the added HDDI(s) appears.

Figure 12. HDDIs Added

5. The ACSGateway Conﬁg window should look similar to Figure 12.

If you do not see anything listed on the right side of the window, double-click the newly-created server. If nothing appears after that then either the IP address was incorrect or there is a connection issue.

If there is only one DX9200HDDI attached to the NVR300, then only one will be listed on the right side of the window. The RAID manager software automatically detects what is attached to the NVR300.

Click Setting. The Event Notiﬁcation tab appears.

C611M-C (3/06) 23

Figure 13. Event Notiﬁcation

6. Checkmark the boxes shown in Figure 13.

7. Click the E-Mail Setting tab. The E-Mail Setting page appears.

Figure 14. E-Mail Setting

24 C611M-C (3/06)

+ 56 hidden pages