INSTALLATION/OPERATION
ALM2064
®
Alarm Interface Unit
C1517M-A (11/02)
CONTENTS
Section Page
IMPORTANT SAFEGUARDS AND WARNINGS .................................................................................................................................................................. 3
OVERVIEW .......................................................................................................................................................................................................................... 4
DESCRIPTION ............................................................................................................................................................................................................ 4
FRONT VIEW ..............................................................................................................................................................................................................4
REAR VIEW ................................................................................................................................................................................................................ 5
INSTALLATION ....................................................................................................................................................................................................................6
MOUNTING ............................................................................................................................................................................................................... 6
CONNECTING TO THE CM6800 ................................................................................................................................................................................ 6
WIRING ALARMS ...................................................................................................................................................................................................... 7
MAKING THE ALARM CONNECTIONS ........................................................................................................................................................... 10
WIRING EXTERNAL ALARM INPUTS USING ANALOG CIRCUITRY ................................................................................................................11
RELAY OUTPUT WIRING........................................................................................................................................................................................... 12
SETTING THE DIP SWITCHES .................................................................................................................................................................................. 12
OPERATION........................................................................................................................................................................................................................ 14
TROUBLESHOOTING ..........................................................................................................................................................................................................15
APPENDIX A ...................................................................................................................................................................................................................... 16
SPECIFICATIONS................................................................................................................................................................................................................ 18
REGULATORY NOTICES ..................................................................................................................................................................................................... 19
WARRANTY AND RETURN INFORMATION ...................................................................................................................................................................... 19
LIST OF ILLUSTRATIONS
Figure Page
1Front View of ALM2064.................................................................................................................................................................................... 4
2 Rear View of ALM2064 .................................................................................................................................................................................... 5
3 Rack-Mount Installation ................................................................................................................................................................................... 6
4 Connection to the CM6800 .............................................................................................................................................................................. 6
5 DIP Switch Settings for Supervised/Unsupervised Modes ............................................................................................................................. 7
6 Supervised Alarm Input Wiring ........................................................................................................................................................................ 8
7 Unsupervised Alarm Input Wiring .................................................................................................................................................................... 9
8 Alarm Input Connectors ...................................................................................................................................................................................10
9 TTL/CMOS External Alarm Wiring .................................................................................................................................................................. 11
10 Relay Output Connector .................................................................................................................................................................................. 12
11 Front Panel Removal ........................................................................................................................................................................................12
12 DIP Switch Location ........................................................................................................................................................................................ 12
13 SW1 & SW2 Functions ....................................................................................................................................................................................13
14 Power Input Fuse Replacement .......................................................................................................................................................................15
15 DB9 Pin-Outs ................................................................................................................................................................................................... 15
16 ALM2064 Dimension Diagram ........................................................................................................................................................................ 18
LIST OF TABLES
Table Page
A Switch 1........................................................................................................................................................................................................... 13
B Switch 2........................................................................................................................................................................................................... 13
2 C1517M-A (11/02)
IMPORTANT SAFEGUARDS AND WARNINGS
1. Read, keep, and follow these instructions.
2. Heed all warnings.
3. There are no user-serviceable parts inside this unit. Only authorized service personnel may open the unit.
4. Installation and servicing should only be done by qualified service personnel and conform to all local codes.
5. WARNING: To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture if this unit is designed for indoor
use only.
6. Unless this unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X, 6 or 6P enclosure, it is designed for indoor use only and it
must not be installed where exposed to rain or moisture.
7. Do not expose this unit to dripping or splashing. Do not place objects filled with liquids, such as vases, on this unit.
8. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
9. The installation method and materials should be capable of supporting four times the weight of the unit and equipment.
10. Do not install near any heat source.
11. Only use attachments/accessories specified by the manufacturer.
12. Clean only with dry cloth.
13. Do not defeat the safety purpose of the polarized or grounding-type plug.
14. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they
exit from the unit.
15. Unplug this unit during lightning storms or when unused for long periods of time.
The product and/or manual may bear the following marks:
This symbol indicates that dangerous voltage constituting a risk
of electric shock is present within this unit.
This symbol indicates that there are important operating and
maintenance instructions in the literature accompanying this unit.
Please thoroughly familiarize yourself with the information in this manual prior to installation and operation.
FOR QUALIFIED SERVICE PERSONNEL ONLY
1. Only use replacement parts recommended by Pelco.
2. After replacement/repair of this unit’s electrical components, conduct a resistance measurement between line and exposed parts to
verify the exposed parts have not been connected to line circuitry.
CAUTION:
RISK OF ELECTRIC SHOCK.
DO NOT OPEN.
C1517M-A (11/02) 3
OVERVIEW
DESCRIPTION
The ALM2064 Alarm Interface Unit provides alarm monitoring capability for up to 64 alarm inputs. Using Pelco’s proprietary M protocol,
the alarm unit communicates with Pelco’s CM6800 matrix switcher via an RS-485 communication interface. The alarm unit can be located
remotely from the system controller and still communicate back to the central system when an alarm occurs.
Other features include the following:
• Multiple units can be cascaded to provide multiple alarm contact points on a single M port connection.
• Alarm inputs can be configured in two groups of 32 for supervised or unsupervised mode.
• The relay output activates when an alarm is triggered.
• The unit is powered by an auto-ranging power supply.
• The unit occupies one rack unit (1.75 inches or 4.45 cm), accommodating multiple types of mounting.
FRONT VIEW
The left side of the front panel includes the green power LED light. This light comes on at power-up.
The right side of the front panel includes the red alarm LED. When the light is a solid red, the alarm unit is online. When the light is off,
the unit is offline. In any valid alarm condition, this light starts blinking and only stops when the alarm is no longer active.
When you remove the front panel, you have access to a reset button and configuration DIP switches.
Figure 1. Front View of ALM2064
00706
4 C1517M-A (11/02)
REAR VIEW
The rear of the alarm unit includes the following:
1. Four groups of alarm inputs (labeled I, II, III, and IV) with removable mating plugs
2. One alarm output relay
3. One RS-485 output communication port (RJ-45 connector)
4. One RS-485 input communication port (RJ-45 connector)
5. One RS-232 diagnostic communication port (DB9 connector)
6. A green power LED light, which mirrors the green LED light on the front panel
7. The grouped input power functions consisting of input power terminals, a fuse, and an on/off switch
SEE FIGURE 8
POWER
LED, GREEN
00707
Figure 2. Rear View of ALM2064
C1517M-A (11/02) 5
INSTALLATION
The following items are supplied:
• ALM2064 Alarm Interface Unit • Pelco screwdriver
• 120 VAC power cord • 4 #10 screws with nylon washers
• 220 VAC power cord • 10-foot (3 m) straight RJ-45 cable (8-conductor)
MOUNTING
Install the alarm unit in a 19-inch (48.26 cm) rack. The unit occupies one rack unit (1.75 inches or 4.45 cm) of space. You can mount the
alarm unit to something other than a standard 19-inch rack by relocating the rack ears to another location.
STANDARD 19-INCH (48.26 CM) RACK MOUNT
CONNECTING TO THE CM6800
Connect the supplied RJ-45 straight cable from the ALM2064 OUT port to the CM6800 COM 3 port. The active pin-outs are associated
with the four outer pins: 1, 2, 7, and 8. Refer to Figure 4.
If you want to place the alarm unit some distance from the CM6800, the RS-485 communication from the alarm unit to the controller should
not exceed 4,000 feet (1,219 m). You need an RJ-45 wall-block terminal (part number CON12J008Z03G0Z) if operating from a remote site.
To cascade two alarm units, connect a straight cable from the OUT port of the second alarm unit to the IN port of the first alarm unit. The
first unit is the one you connect to the CM6800.
00708
Figure 3. Rack-Mount Installation
00709
Figure 4. Connection to the CM6800
6 C1517M-A (11/02)
WIRING ALARMS
O
All alarm wiring takes place using the four groups of connectors located on the rear of the alarm unit. The alarm unit has four groups of
inputs. Each group represents 16 alarm inputs:
• Group I – 1-8, 9-16
• Group II – 17-24, 25-32
• Group III – 33-40, 41-48
• Group IV – 49-56, 57-64
Each of the four groups of wired alarm inputs are classified into modes (or contact types): supervised and unsupervised. This is important
for the following reasons:
1. The operational mode (supervised or unsupervised) for each 32-input group is determined solely by the DIP switch positions of SW1.
Refer to Figure 5.
2. Integrating supervised and unsupervised wiring modes within the same group is not allowed.
3. In unsupervised mode, it is not possible to have alarms wired for both normally open and normally closed operation in the same
alarm group.
4. If wiring a group of alarm inputs as supervised, no unwired inputs are allowed as this would result in a constant alarm condition. All
unwired inputs should have a 10-kohm resistor wired across its input and associated GND connection. Refer to Figure 6.
5. If wiring a group of alarm inputs as unsupervised and normally closed, no unwired inputs are allowed as this would also result in a
constant alarm condition. Alarm inputs not used must be shorted out between the alarm input and its associated GND connection.
Refer to Figure 7.
SW1 – SUPERVISED MODE
5
1
ON
SW1 – UNSUPERVISED MODE
ON
00710
2
1
2
4
3
5
4
3
ALM GROUP
1-32
7, 8 — OFF, OFF — N.O.
7, 8 — OFF, ON — N.C.
6
7
ALM GROUP
1-32
7 — ON
8 — OFF
6
7
8
8
9
10
ALM GROUP
33-64
9 — ON
10 — OFF
9
10
ALM GROUP
33-64
9, 10 — OFF, OFF — N.
9, 10 — OFF, ON — N.C
Figure 5. DIP Switch Settings for Supervised/Unsupervised Modes
C1517M-A (11/02) 7
SUPERVISED MODE
Use this wiring mode if security is of utmost importance. Alarm inputs wired in supervised mode maximize the detection of tampering by
driving a constant current through a 10-kohm load. If a deviation in the steady current occurs, the alarm goes off. Please note that
unused inputs must also be wired. Refer to Figure 6.
INDIVIDUAL ALARM WIRING CONDITIONS
00711
Figure 6. Supervised Alarm Input Wiring
8 C1517M-A (11/02)
UNSUPERVISED MODE
This wiring mode is easily defeated and should not be used in critical situations. For example, if you wire an alarm as unsupervised and
normally open, and a wire is cut, the alarm does not go off. If wiring for a normally open condition, unused inputs can be left unwired. If
wiring for a normally closed condition, unused inputs must be shorted. Refer to Figure 7.
INDIVIDUAL ALARM WIRING CONDITIONS
00712
Figure 7. Unsupervised Alarm Input Wiring
C1517M-A (11/02) 9
MAKING THE ALARM CONNECTIONS
Each of the four groups contains two connectors with input mating plugs. The top of each mating plug has 16 screw terminals and the
front has 16 pins. The figure below indicates how the pins alternate between alarm inputs and their associated GND (ground) input
connection. For example, pins 1 and 2 are associated with alarm input 1. This applies to all four groups of alarm inputs.
Remove the mating plugs from the connectors to install the wiring. The top connector of each group is for the first eight alarm inputs, and
the bottom connector is for the last eight alarm inputs. The 16 screw terminals secure the alarm wires.
GROUP 1 ALARM INPUTS (1-16) WITH REMOVABLE MATING PLUGS
1
8
SCREW TERMINALS
ON EACH MATING
PLUG
MATING PLUG FOR
INPUTS 1-8
MATING PLUG FOR
INPUTS 9-16
ALARM INPUT WIRING SLOTS
ALARM
INPUTS
ASSOCIATED
GND INPUT
1 2 3 4 5 6 7 8 9 10 1112 13 14 15 16
17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
ADDITIONAL MATING PLUGS SUPPLIED
FOR EACH ALARM INPUT GROUP
NOTE: THE MATING PLUGS HAVE BEEN NUMBERED (1-16, 17-32) FOR DISCUSSION PURPOSES.
MATING PLUG
HEADER PIN # ALARM INPUT #
1ALARM INPUT 1
2 GND
3ALARM INPUT 2
4 GND
5ALARM INPUT 3
6 GND
7ALARM INPUT 4
8 GND
9ALARM INPUT 5
10 GND
11 ALARM INPUT 6
12 GND
13 ALARM INPUT 7
14 GND
15 ALARM INPUT 8
16 GND
MATING PLUG
HEADER PIN # ALARM INPUT #
17 ALARM INPUT 9
18 GND
19 ALARM INPUT 10
20 GND
21 ALARM INPUT 11
22 GND
23 ALARM INPUT 12
24 GND
25 ALARM INPUT 13
26 GND
27 ALARM INPUT 14
28 GND
29 ALARM INPUT 15
30 GND
31 ALARM INPUT 16
32 GND
Figure 8. Alarm Input Connectors
00713
10 C1517M-A (11/02)
WIRING EXTERNAL ALARM INPUTS USING ANALOG CIRCUITRY
ALARM
ALARM
ALARM
ALARM
ALARM
ALARM
00714
Figure 9 summarizes what is required in supervised and unsupervised modes to wire external alarm inputs using analog TTL/CMOS circuitry rather
than alarms.
Figure 9. TTL/CMOS External Alarm Wiring
C1517M-A (11/02) 11
RELAY OUTPUT WIRING
The alarm unit activates the relay when a valid alarm condition is sensed.
To wire the relay output, you must do the following:
1. Remove the mating plug from the relay output connector.
2. Place the wires into the relay out wiring slots.
3. Tighten the screws to secure the wires.
NOTE: Refer to the REL2064 Installation/Operation Manual for instructions
on wiring relays to peripheral equipment.
SETTING THE DIP SWITCHES
The positioning of the DIP switches for SW1 and SW2 determines how your alarm unit operates. You are able to set the baud rate, alarm
range, alarm group and mode, and local device address.
NOTE: You must recycle power if you make changes to the DIP switches after the alarm unit has been turned on.
00715
Figure 10. Relay Output Connector
1. Remove the front panel by unscrewing the five flat-head Phillips screws. Refer to Figure 11.
2. Set the DIP switches. Refer to Tables A and B and Figures 12 and 13.
3. Replace the front panel.
Figure 11. Front Panel Removal
RESET SWITCH ACCESS
DIP SWITCH 1
DIP SWITCH 2
Figure 12. DIP Switch Location
00716
00717
12 C1517M-A (11/02)
Table A. Switch 1
SW1 – Communications/Alarm Type Selection
Baud Alarm Range Alarm Mode
1200 Off Off Off 1-64 Off Off Off
2400 On Off Off 65-128 On Off Off
4800 Off On Off 129-192 Off On Off
9600 On On Off 193-256 On On Off
19200 Off Off On 257-320 Off Off On
38400 On Off On 321-384 On Off On
57600 Off On On 385-448 Off On On
115200 On On On 449 On On On
Norm. Open
(Unsupervised)
Norm. Closed
(Unsupervised)
Supervised
*Default to
Norm. Open
1-32 33-64
Off Off Off Off
Off On Off On
On Off On Off
On On On On
DIP Switch 1 2 3 4 5 6 7 8 9 10
*The alarm modes default to normally open when DIP switches 7-10 are set to an invalid condition (all On).
Table B. Switch 2
Address SW2 – Address
1 Off Off Off Off Off Off Off Off Off Off
2 On Off Off Off Off Off Off Off Off Off
3 Off On Off Off Off Off Off Off Off Off
4 On On Off Off Off Off Off Off Off Off
5 Off Off On Off Off Off Off Off Off Off
6 On Off On Off Off Off Off Off Off Off
7 Off On On Off Off Off Off Off Off Off
8 On On On Off Off Off Off Off Off Off
9 Off Off Off On Off Off Off Off Off Off
10 On Off Off On Off Off Off Off Off Off
11 Off On Off On Off Off Off Off Off Off
12 On On Off On Off Off Off Off Off Off
13 Off Off On On Off Off Off Off Off Off
14 On Off On On Off Off Off Off Off Off
15 Off On On On Off Off Off Off Off Off
16 On On On On Off Off Off Off Off Off
DIP Switch 1 2 3 4 5 6 7 8 9 10
5
1
ON
SERIAL PORT 1
BAUD RATE
1200: OFF, OFF, OFF
2400: ON, OFF, OFF
4800: OFF, ON , OFF
9600: ON, ON, OFF
19200: OFF, OFF, ON
38400: ON, OFF, ON
57600: OFF, ON, ON
115200: ON, ON, ON
N.O. = NORMALLY OPEN
N.C. = NORMALLY CLOSED
SUP = SUPERVISED
UNSUP = UNSUPERVISED
DEFAULT SETTINGS: BAUD 19200, ALARM RANGE 1-64, ALARM GROUPS N.O.
2
4
3
BEGIN ALARM RANGE
1-64: OFF, OFF, OFF
65-128: ON, OFF, OFF
129-192: OFF, ON, OFF
193-256: ON, ON, OFF
257-320: OFF, OFF, ON
321-384: ON, OFF, ON
385-448: OFF, ON, ON
449: ON, ON, ON
6
7
9
8
ALARM GROUP 1-32
N.O. UNSUP: OFF, OFF
N.C. UNSUP: OFF, ON
SUP: ON, OFF
DEFAULT N.O.: ON, ON
10
ALARM GROUP 33-64
N.O. UNSUP: OFF, OFF
N.C. UNSUP: OFF, ON
SUP: ON, OFF
DEFAULT N.O.: ON, ON
5
1
2
ON
DEFAULT SETTINGS: LOCAL DEVICE ADDRESS 1, DIP SWITCH 9 OFF, DIP SWITCH 10 ON
NOTE: REFER TO APPENDIX A FOR SETTING EACH DEVICE ADDRESS (1-253)
4
3
LOCAL DEVICE ADDRESS
6
7
9
8
NOT USED:
OFF
DIAGNOSTICS: OFF
10
00718
Figure 13. SW1 & SW2 Functions
C1517M-A (11/02) 13
OPERATION
The function of the alarm unit is to physically monitor all alarm inputs for a change of state.
Green LEDs on the front and rear panels light when the power is turned on.
The red alarm LED indicates whether the unit is offline or online. This light starts blinking in any valid alarm condition and only stops
when the alarm is no longer active.
For supervised inputs, the unit monitors each alarm input for a constant current through the wiring of the alarm circuit. The alarm consists
of either a 10-kohm resistor connected in series with a normally closed contact or a 10-kohm resistor connected in parallel with a normally
open contact.
For unsupervised inputs, the unit monitors each alarm input for a change of state from that previously defined by DIP switch positions as
being normally open or normally closed. A change from the defined state (normally open to normally closed or normally closed to normally
open) activates an alarm condition.
The alarm unit activates the relay whenever a valid alarm condition is sensed. If multiple alarm points are activated on a given alarm unit,
the relay remains engaged as long as any of these alarm conditions remain active.
14 C1517M-A (11/02)
TROUBLESHOOTING
PROBLEM SOLUTION
Why is the unit not operating as it should? Make sure the power cord is plugged in and the power switch is turned on. If the unit
What is the DB9 port used for? This port is used for diagnostics. A technical support representative may ask you to
still fails to operate, remove the front panel and press the reset button. Make sure the
DIP switch settings are correct. Check the input power fuse. You may need to replace
it. Refer to Figure 14.
enable this feature should a problem arise with the unit. This port is not needed for the
every-day operation of the ALM2064.
Figure 14. Power Input Fuse Replacement
Figure 15. DB9 Pin-Outs
00699
00720
C1517M-A (11/02) 15
APPENDIX A
Address 12345678
1 00000000
2 10000000
3 01000000
4 11000000
5 00100000
6 10100000
7 01100000
8 11100000
9 00010000
10 10010000
11 01010000
12 11010000
13 00110000
14 10110000
15 01110000
16 11110000
17 00001000
18 10001000
19 01001000
20 11001000
21 00101000
22 10101000
23 01101000
24 11101000
25 00011000
26 10011000
27 01011000
28 11011000
29 00111000
30 10111000
31 01111000
32 11111000
33 00000100
34 10000100
35 01000100
36 11000100
37 00100100
38 10100100
39 01100100
40 11100100
41 00010100
42 10010100
43 01010100
44 11010100
45 00110100
46 10110100
47 01110100
48 11110100
49 00000100
50 10001100
51 01001100
52 11001100
53 00101100
54 10101100
55 01101100
56 11101100
57 00011100
58 10011100
59 01011100
60 11011100
61 00111100
62 10111100
DIP Switch
Address 12345678
63 01111100
64 11111100
65 00000010
66 10000010
67 01000010
68 11000010
69 00100010
70 10100010
71 01100010
72 11100010
73 00010010
74 10010010
75 01010010
76 11010010
77 00110010
78 10110010
79 01110010
80 11110010
81 00001010
82 10001010
83 01001010
84 11001010
85 00101010
86 10101010
87 01101010
88 11101010
89 00011010
90 10011010
91 01011010
92 11011010
93 00111010
94 10111010
95 01111010
96 11111010
97 00000110
98 10000110
99 01000110
100 11000110
101 00100110
102 10100110
103 01100110
104 11100110
105 00010110
106 10010110
107 01010110
108 11010110
109 00110110
110 10110110
111 01110110
112 11110110
113 00001110
114 10001110
115 01001110
116 11001110
117 00101110
118 10101110
119 01101110
120 11101110
121 00011110
122 10011110
123 01011110
124 11011110
0 = OFF
1 = ON
16 C1517M-A (11/02)
DIP Switch
(Continued on next page)
Address 12345678
DIP Switch
125 00111110
126 10111110
127 01111110
128 11111110
129 00000001
130 10000001
131 01000001
132 11000001
133 00100001
134 10100001
135 01100001
136 11100001
137 00010001
138 10010001
139 01010001
140 11010001
141 00110001
142 10110001
143 01110001
144 11110001
145 00001001
146 10001001
147 01001001
148 11001001
149 00101001
150 10101001
151 01101001
152 11101001
153 00011001
154 10011001
155 01011001
156 11011001
157 00111001
158 10111001
159 01111001
160 11111001
161 00000101
162 10000101
163 01000101
164 11000101
165 00100101
166 10100101
167 01100101
168 11100101
169 00010101
170 10010101
171 01010101
172 11010101
173 00110101
174 10110101
175 01110101
176 11110101
177 00001101
178 10001101
179 01001101
180 11001101
181 00101101
182 10101101
183 01101101
184 11101101
185 00011101
186 10011101
187 01011101
188 11011101
189 00111101
Address 12345678
190 10111101
191 01111101
192 11111101
193 00000011
194 10000011
195 01000011
196 11000011
197 00100011
198 10100011
199 01100011
200 11100011
201 00010011
202 10010011
203 01010011
204 11010011
205 00110011
206 10110011
207 01110011
208 11110011
209 00001011
210 10001011
211 01001011
212 11001011
213 00101011
214 10101011
215 01101011
216 11101011
217 00011011
218 10011011
219 01011011
220 11011011
221 00111011
222 10111011
223 01111011
224 11111011
225 00000111
226 10000111
227 01000111
228 11000111
229 00100111
230 10100111
231 01100111
232 11100111
233 00010111
234 10010111
235 01010111
236 11010111
237 00110111
238 10110111
239 01110111
240 11110111
241 00001111
242 10001111
243 01001111
244 11001111
245 00101111
246 10101111
247 01101111
248 11101111
249 00011111
250 10011111
251 01011111
252 11011111
253 00111111
DIP Switch
0 = OFF
1 = ON
C1517M-A (11/02) 17
SPECIFICATIONS
ELECTRICAL
Input Voltage: 100-240 VAC, 50/60 Hz, auto-ranging
Power: 30 VA
Data Ports
Diagnostic: RS-232, DB9 connector
Input: RS-485, RJ-45 connector
Output: RS-485, RJ-45 connector
Indicators: Two green power LEDs
Fusing: 500 mA, 250V
Relay Output: Load rating for relay contacts: 0.50A at 125 VAC or 1A at 25 VAC
GENERAL
Dimensions: See Figure 16.
Operating Temperature: 32° to 122°F (0° to 50°C)
Unit Weight: 7 lb (3.17 kg)
MECHANICAL
Connectors
Alarms: Four dual-header, 32-input connectors with mating plugs
Power: 3-wire receptacle, #18 AWG
RS-485: Two RJ-45 connectors
RS-232: One DB9 connector (factory use only)
Relay Output: One 3-pin header with mating plug
One red alarm LED
(Design and product specifications subject to change without notice.)
8.15
(20.70)
19.00 (48.26)
1.75
(4.45)
PWR
17.40 (44.20)
Figure 16. ALM2064 Dimension Diagram
ALARM
ALM2064
Alarm Interface Unit
Made in USA
00721
18 C1517M-A (11/02)
REGULATORY NOTICES
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However there is no guarantee that the interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or
workmanship for a period of one year after the date of shipment. Exceptions to this warranty are
as noted below:
• Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and MC3500/MC3600
Series); two years on all other cameras.
• Three years on Genex® Series (multiplexers, server, and keyboard) and 090 Series Camclosure
Camera System.
•Two years on 100/150, 200, and 300 Series Camclosure Camera Systems.
•Two years on all standard motorized or fixed focal length lenses.
•Two years on Legacy®, CM6700/CM6800/CM8500/CM9500/CM9740/CM9760 Matrix, DF5
and DF8 Series Fixed Dome products.
•Two years on Spectra®, Esprit®, and PS20 Scanners, including when used in continuous
motion applications.
•Two years on Esprit and WW5700 series window wiper (excluding wiper blades).
• Eighteen months on DX Series digital video recorders.
• One year (except video heads) on video cassette recorders (VCRs). Video heads will be
covered for a period of six months.
• Six months on all pan and tilts, scanners or preset lenses used in continuous motion applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco
shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis,
California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident
are not covered under this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the
specific use or application made of the Products. Pelco’s liability for any claim, whether based on
breach of contract, negligence, infringement of any rights of any party or product liability, relating
to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no
event will Pelco be liable for any special, incidental or consequential damages (including loss of
use, loss of profit and claims of third parties) however caused, whether by the negligence of
Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have
additional rights, which are subject to variation from state to state.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to
obtain a Repair Authorization number (RA), and provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
®
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions
stated above, please include a written explanation with the product when returned.
Method of return shipment shall be the same or equal to the method by which the item was received by
Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 2899100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA
number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and
freight should be prepaid. Ship to the appropriate address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:
Intermediate Consignee Ultimate Consignee
American Overseas Air Freight Pelco
320 Beach Road 3500 Pelco Way
Burlingame, CA 94010 Clovis, CA 93612-5699
USA USA
REVISION HISTORY
Manual # Date Comments
C1517M 5/01 Original version.
C1517M-A 11/02 Updated manual to new format. Revised Table A and updated Table B.
® Pelco, the Pelco logo, Spectra, Genex, Esprit, Camclosure, and Legacy are registered trademarks of Pelco. © Copyright 2002, Pelco. All rights reserved.
C1517M-A (11/02) 19
®
World Headquarters
3500 Pelco Way
Clovis, California 93612 USA
USA & Canada
Tel: 800/289-9100
Fax: 800/289-9150
International
Tel: 1-559/292-1981
Fax: 1-559/348-1120
www.pelco.com
ISO9001
Orangeburg, New York Las Vegas, Nevada Eindhoven, The Netherlands Wokingham, United Kingdom Montreal, Canada
20 C1517M-A (11/02)
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