PEGATRON WAP571E User Manual

Quick Start Guide
Cisco WAP571E Wireless-AC/N Premium Dual Radio Outdoor Access Point
Welcome
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Thank you for choosing the Cisco WAP571E Wireless-AC/N Premium Dual Radio Outdoor Access Point. The Cisco WAP571E is an outdoor dual radio
802.11ac + 802.11n access point.
Package Contents
Wireless Access Point
Mounting kit
This Quick Start Guide
Ethernet cable
Pointer Card with China RoHS
Technical Support Contacts
EU Directives 1999/5/EC Compliance Information (for EU SKU only)
Before You Begin
Before you begin the installation, make sure that you have the following equipment and services:
A computer with browser support for:
Internet Explorer v7.0 or later
Chrome v5.0 or later
Firefox v3.0 or later
–Safari v3.0 or later
Tools for installing the hardware
One or more Ethernet network switches with PoE
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Cisco WAP571E Wireless-AC/N Premium
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Dual Radio Outdoor Access Point Features
Front Panel
The front panel of the device consists of a single system LED. For a full description of the colors of the light and its indications, see Verifying the
Hardware Installation.
A Kensington lock slot is found under the lights.
Back Panel
The back panel of the device has a water proof RJ-45 Ethernet port and reset bottom. Facing the side of the device, the right port (labeled "ETH0/PD") is an 802.3at and 802.3af Power over Ethernet (PoE) port which is used to power your device. The left port (labeled "ETH1") is a general Gigabit Ethernet LAN interface. Both are auto-sensing, Gigabit Ethernet (802.3) ports used to connect your WAP devices to network devices, such as computers, routers, or switches. We strongly recommend that you use a Category 5e or better cable for Gigabit connectivity.
Side Panel
The side panel of the device has a Reset button at right. See Rebooting
the Devices or Returning them to their Factory Default Settings for
information on the Reset button.
Default Setting
Parameter Default Value
Username cisco Password cisco LAN IP Address DHCP address assigned
by server Fallback LAN IP 192.168.1.245 Subnetwork Mask 255.255.255.0
If you are using a Cisco RV Series router, the default range for the DHCP assigned address is from 192.168.1.100 to 192.168.1.254. Any device connecting to the same LAN will be assigned an IP address in this range.
If your network does not have an existing DHCP server, the WAP571E will start a DHCP server for WLAN stations and stop the DHCP client when WAP571E is in factory default. The DHCP server will assign the IP address from 192.168.1.20 to 192.168.1.100.
Cisco WAP571E Wireless Access Point 2
Mounting the Cisco WAP571E Wireless-
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AC/N Premium Dual Radio Outdoor Access Point
You can place your access point at an outdoor location and mount it on a wall or pole.
Placement Tips
• Ambient Temperature—To prevent the access point from overheating,
do not operate it in an area that exceeds an ambient temperature of 122°F (55°C).
• Mechanical Loading—The device should be level, stable, and secure to prevent it from sliding or shifting out of position.
Wall and Pole Mounting
The Cisco WAP571E device can be wall or pole-mounted. A mounting kit is packaged with your device. The kit is designed to install your device to the wall or a pole.
The outdoor model includes an adjustable bracket to mount on a flat vertical surface. Adjustments can be made in up/down, left/right direction for signal optimization. Pole-mount allows for mounting to small pole (3" diameter max) and is also adjustable.
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WARNING Insecure mounting might damage the device or cause injury.
Cisco is not responsible for damages incurred by insecure wall or pole mounting.
Pole-mounting: To mount the Cisco WAP 571E device on a pole:
STEP 1 Fix Holder_1 and GND wire on WAP571E by 4 M6*10 screws and
screw washers. GND wire can provide better ESD protection.
STEP 2 Fix Holder_2 and Holder_3 on Pole by 4 M6*130 screws and screw
washers.
STEP 3 Fix WAP571E and Holder_1 to Holder_2 by 4 M6*10 Screws and
screw washers.
Cisco WAP571E Wireless Access Point 4
Wall-mounting: To mount the Cisco WAP 571E device on a wall:
STEP 1 Fix Holder_1 and GND wire on WAP571E by 4 M6*10 screws and
screw washers.
STEP 2 Fix HOLDER_3 on wall by 4 anchors.
GNDwirecanprovidebetterESDprotection.
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TEP 3 Fix Holder_2 and Holder_3 by 4 M6*10 screws and screw
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washers.
STEP 4 Fix WAP571E and Holder_1 to Holder_2 by 4 M6*10 Screws and
screw washers.
Cisco WAP571E Wireless Access Point 6
7 Cisco WAP571E Wireless Access Point
Connecting the Cisco WAP571E Wireless-
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AC/N Premium Dual Radio Outdoor Access Point
You can perform the initial configuration using either a wired or wireless connection. The default configuration of the WAP 571 has the Wi-Fi radio turned on.
To connect the WAP 571E to the wired network:
STEP 1 Connect the Ethernet cable to the Ethernet port of a PoE switch.
STEP 2 Connect the other end of the network Ethernet cable to the
Ethernet port (PoE) of the wireless access point.
NOTE WAP571E bundles the two Ethernet ports to be link aggregation
mode. If the two Ethernet ports have been connected at the same time, the link partner must also support link aggregation.
This wireless default configuration will not allow traffic between WiFi and Ethernet; users will need to go through the setup wizard to resume the traffic between WiFi and Ethernet.
To connect the WAP 571E to the network wirelessly:
STEP 1 Use wireless clients to locate the WAP571E’s SSID (CiscoSB-
Setup).
STEP 2 Use the ‘cisco123’ passkey to access the access point.
NOTE The system provides a one-time-only access to configure the
access point using a wireless connection.
After installation, all lights should be active. Refer to Verifying the
Hardware Installation for details about the different lights on the WAP
571E.
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Verifying the Hardware Installation
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To verify the hardware installation, complete the following tasks:
Check the cable connections.
Check the state of the indicator lights.
Label Activity Description
Power
NOTE If you need help resolving a problem, visit the Cisco Support
Community at www.cisco.com/go/smallbizsupport.
Off The WAP571E is out of power. Solid (Green) The Cisco WAP571E is normal; no wireless
client connected.
Solid (Blue) The Cisco WAP571E is normal; at least one
wireless client connected.
Flashing (Blue) The Cisco WAP571E is upgrading the
firmware.
Solid (Red) The Cisco WAP571E fails to boot with both
firmware images.
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Getting Started with the Configuration
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To configure the wireless access points, you can either use Ethernet or wireless. Please follow these steps to access the Wizard and then the web-based configuration utility from your computer by Ethernet:
STEP 1 Ethernet: Connect the wireless access point to the same network
(IP subnet) as your computer. The factory default IP address configuration of the access points is DHCP. Make sure your DHCP server is running and can be reached.
See Incorrect IP Address for troubleshooting information, or if you do not have a DHCP server.
Wireless: Search the wireless SSID "CiscoSB-Setup", and connect to this SSID with the passphrase "cisco123".
STEP 2 Locate the IP address of the wireless access point.
a. The wireless access points can be accessed and managed by
Cisco network tools and services including the Cisco FindIT Network Discovery Utility that enables you to automatically discover all supported Cisco devices in the same local network segment as your computer. You can get a snapshot view of each device or launch the product configuration utility to view and configure the settings. For more information, see
www.cisco.com/go/findit.
b. The wireless access points are Bonjour-enabled and
automatically broadcast their services and listen for services being advertised by other Bonjour-enabled devices. If you have a Bonjour-enabled browser, such as Microsoft Internet Explorer with a Bonjour plug-in, or the Apple Mac Safari browser, you can find the wireless access point on your local network without knowing its IP address.
You can download the complete Bonjour for Microsoft Internet Explorer browser from Apple’s website by visiting:
http://www.apple.com/bonjour/
c. Locate the IP address assigned by your DHCP server by
accessing your router or DHCP server. See your DHCP server instructions for more information.
STEP 3 Launch a web browser, such as Microsoft Internet Explorer or
Mozilla Firefox.
STEP 4 In the Address field, enter the default DHCP address and press the
Enter key.
Cisco WAP571E Wireless Access Point 10
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TEP 5 Enter the default user name of cisco and password of cisco in the
User Name and Password fields.
STEP 6 Click Login. The Wireless Access Point Setup Wizard appears.
STEP 7 Follow the Setup Wizard instructions to finish the WAP device
installation. We strongly recommend that you use the Setup Wizard for the first installation. The Setup Wizard turns on the Wi-Fi radio, which allows you to connect wirelessly. For more advanced configurations, see the Administration Guide. A link to the Administration Guide is found in Where to Go From Here.
Congratulations, you can now start using your wireless access point.
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Suggested Next Steps
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Smart PoE
Smart PoE is designed for detecting the power level from the PSE (Power Sourcing Equipment) side; it does not matter whether 802.3at or 802.3af mode, the WAP571 will operate at the appropriate mode automatically.
Smart PoE ensures that the WAP571E remains functional once powered by
802.3af PSE, and intelligently to adjust operations below:
Second Ethernet port disabled
2.4-GHz 802.11n radio in 2x2:2 spatial-stream mode
5-GHz 802.11ac radio operates without restrictions
In case of an error while installing, try the following troubleshooting procedures described in this section:
Troubleshooting
If you cannot display the configuration utility, you can test the ability of the computer to communicate with the device by using ping.
To u s e ping on a computer running Windows:
STEP 1 Verify that the Cisco WAP571E is powered on and the lights
indicate the appropriate links.
STEP 2 Locate the device’s IP address. While there are different ways to
locate your device’s IP address, this procedure uses Cisco FindIT.
a. If you have previously downloaded Cisco FindIT, open Internet
Explorer and launch Cisco FindIT. For more information on downloading Cisco FindIT, see www.cisco.com/go/findit.
b. In the Cisco FindIT display, place your mouse over the device’s
name. The device IP address is displayed along with other device information.
STEP 3 Open a command window by choosing Start > Run and enter
cmd.
STEP 4 At the command window prompt, enter ping and the device IP
address. In this example, we pinged 192.0.2.10.
If successful, you should get a reply similar to the following:
Pinging 192.0.2.10 with 32 bytes of data: Reply from 192.0.2.10: bytes=32 time<1ms TTL=128
Cisco WAP571E Wireless Access Point 12
If it fails, you should get a reply similar to the following:
Pinging 192.0.2.10 with 32 bytes of data: Request timed out.
Possible Cause of Installation Failure
No Power
Power up the switch and your computer if they are turned off.
Make sure your PoE switch is powered on and the lights indicate that
you have a link. See Verifying the Hardware Installation.
Verify that the devices on your network are not plugged into a switchable outlet.
Bad Ethernet Connection
Check the state of the indicator lights. See Verif ying the Hardware
Installation.
Check the Ethernet cable to ensure that it is firmly connected to your
devices. Devices connected by the Ethernet cable can include the WAP device, and routers, any switches, and your computer.
Verify the connected switch has auto-negotiation enabled. The access point and the switch need the same negotiation parameters set.
Bad Image
After a new firmware installation, if the Power light is solid red, contact system support; see Where to Go From Here.
Incorrect IP Address
The most likely cause of connectivity failure is an incorrect IP address. The Web browser may be pointing to the wrong IP address, or your computer may be configured with an IP address that is not in the same subnet as the device.
Because the factory default IP address configuration is DHCP, make sure that your DHCP server is running and can be reached. You may need to disconnect and reconnect the devices for them to discover their new IP addresses from the DHCP server. You can then query the DHCP server for the new IP address. See Step 2 of Getting Started with the
Configuration for more information on how to find the DHCP address.
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If the wireless access points do not receive a DHCP response (there is no
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DHCP server on your network) after 60 seconds, the access points will fallback to the following default static IP address: 192.168.1.245 and a default mask of 255.255.255.0. To reach that IP address, be sure that your computer is on the 192.168.1.xxx network.
Rebooting the Devices or Returning them to their Factory Default Settings
To reboot your device:
The Cisco WAP571 uses PoE power supply; unplug your Ethernet
connection and plug it back in.
or
With the power on, press the Reset button with an opened paper clip for less than three seconds, or until the lights go off.
Release the Reset button as soon as the lights go off, or you will
restore the device to factory default settings and lose your configurations.
Release the Reset button when the system light turns on.
To reset the device to factory default settings:
With the power on, press and hold the Reset button with an opened
paper clip for more than 10 seconds. The system light will go off.
Where to Go From Here
Support
Cisco Support Community
Cisco Support and Resources
Phone Support Contacts www.cisco.com/en/US/support/
Cisco WAP571E Wireless Access Point 14
www.cisco.com/go/smallbizsupport
www.cisco.com/go/smallbizhelp
tsd_cisco_small_business _support_center_contacts.html
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