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Cable Modem and Residential Gateway Quick Start Product Bulletin –
NAM/LATAM
78-4043672-01D0
INLET
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English
French
A4
---
> A7
Bar code must
be on outside
of folded
document!
T16637
Cable Modem and
WIRELESS
T16637
WIRELESS
Residential Gateway
Quick Start Product Bulletin
Follow the instructions in this bulletin to connect your cable
modem or residential gateway device.
Important: Before you connect your device, establish an
Internet service account with your preferred Internet service
provider. When establishing an account, have your device
handy because your Internet service provider may ask you
to provide information listed on the device label, such as the
device serial number or MAC address.
This illustration is shown as an example to help you locate the
MAC address and serial number for your device. If asked,
provide the technician or service provider with the serial number
and MAC address as listed on the label of your device.
Product Family
(Families are Cable Modem,
EMTA, Gateway, and
Voice Gateway)
Device
Serial
Number
Device
MAC
Address
1 Turn your PC and other networking devices o and unplug
them from power sources.
2 CABLE: Connect the RF coaxial cable from the wall
outlet to the CABLE connector on the back of the
device. (Cable not included.)
3 Connect your PC to the back of the device using the
connector that best fits your device model and home
network needs.
Note: Connectors vary by device model.
ETHERNET: If your device has more than one
Ethernet port, you may connect additional PCs or
other networking devices to the extra Ethernet
ports. (Cable not included.)
4 TELEPHONE (Optional): If your device supports
digital telephone service (VoIP), connect one end of a
telephone cable to a telephone outlet in your home or
to a telephone or fax machine. Connect the other end of the
cable to the first TELEPHONE port on the back of the
device. The first port is labeled 1 or 1/2 depending on the
device model. (Cable not included.)
5 POWER: Connect the barrel end ( ) of the
power adapter (included) to the POWER input on the back
of the device. Then, plug the adapter into a wall outlet.
Optional: If your device has a power switch on the
back of the device, make sure that the switch is in the
ON position.
6
Wait for the POWER, DS, US, ONLINE, and (if
ON/OFF
applicable) WIRELESS LEDs on the front panel to
stop blinking and remain on continuously. It may take
up to 10 minutes for all LEDs to stop blinking.
Note: If the device supports wireless and the WIRELESS
LED does not turn on, press the WIRELESS ON/
OFF button on the front of the device to enable wireless
networking.
7 Plug in and power on your PC and other home network
devices. The LINK LED on the front of the device turns on
or blinks.
8 You are ready to surf the internet and use other networked
devices.
This product may contain “open source” software covered
by the GNU General Public License or other open source
license agreements:
http://www.technicolor.com/en/hi/minisites/open-software
Problems? If you encounter problems, make sure that all
connections are secure. For further assistance, contact your
service provider.
78 -4043672 -01D0
TECHNICOLOR
1-5, rue Jeanne d’Arc
92130 Issy-les-Moulineaux
France
www.technicolor.com
Copyright 2016 Technicolor. All rights
reserved.
All tradenames referenced are service
marks, trademarks, or registered trademarks of their respective companies.
Specifications subject to change
without notice.
DMS3-QIG-25-251 v1.0
Fiche de produit pour
le démarrage rapide du
modem câble et de la
passerelle résidentielle
Suivez les instructions de cette fiche pour connecter votre
modem câble ou votre passerelle.
Important: avant de connecter votre périphérique, créez un
compte de service Internet auprès de votre fournisseur de
service Internet préféré. Lorsque vous créez un compte, gardez
votre périphérique à proximité car votre fournisseur de service
Internet est susceptible de vous demander des informations
figurant sur le périphérique, telles que son numéro de série ou
son adresse MAC.
Voici un exemple pour vous aider à trouver l'adresse MAC et
le numéro de série de votre périphérique. S'il vous le demande,
donnez au technicien ou au fournisseur de services le numéro
de série ou l'adresse MAC du périphérique.
Gamme de produits (les gammes
sont : Cable Modem, EMTA,
Gateway et Voice Gateway)
Numéro
de série
Adresse
MAC
1 Éteignez votre PC et tous les autres périphériques réseau et
débranchez-les de toute source d'alimentation.
2 CABLE: connectez le câble coaxial RF de la prise
murale au connecteur CABLE à l'arrière du
périphérique (câble non fourni.)
3
Connectez votre PC à l'arrière du périphérique à l'aide du
connecteur le mieux adapté à votre modèle de périphérique
et aux besoins de votre réseau domestique.
Remarque: les connecteurs varient selon le modèle de
périphérique.
ETHERNET: si votre périphérique dispose de
plusieurs ports Ethernet, vous pouvez connecter
d'autres PC ou périphériques réseau aux autres
ports Ethernet. (câble non fourni.)
4 TELEPHONE (facultatif): si votre périphérique
prend en charge le service de téléphone numérique
(VoIP), connectez l'extrémité d'un câble
téléphonique à une prise téléphonique de votre domicile ou
à un téléphone ou fax. Connectez l'autre extrémité du câble
téléphonique au port TELEPHONE à l'arrière du
périphérique. Le premier port porte le numéro1 ou 1/2 selon
le modèle de périphérique. (câble non fourni.)
5 POWER: connectez la grosse extrémité ( ) de
l'adaptateur secteur (fourni) à l'entrée POWER à l'arrière du
périphérique. Connectez ensuite l'adaptateur secteur à une
prise murale.
Facultatif: si votre périphérique dispose d'un
interrupteur sur la face arrière, veillez à ce que
l'interrupteur soit en position MARCHE.
6
Attendez que les voyants POWER, DS, US,
ON/OFF
ONLINE et (le cas échéant) WIRELESS de la
façade cessent de clignoter et restent allumés en
continu. Cela peut prendre jusqu'à 10 minutes.
Remarque: si le périphérique prend en charge la
technologie sans fil et si le voyant WIRELESS ne s'allume
pas, appuyez sur le bouton WIRELESS ON/OFF de la
façade pour activer le réseau sans fil.
7 Branchez votre PC et les autres périphériques réseau, puis
mettez-les sous tension. Le voyant LINK de la façade
s'allume ou clignote.
8 Vous pouvez à présent surfer sur Internet et utiliser les autres
périphériques réseau.
Ce produit peut contenir des logiciels «open source»
couverts par la Licence Publique Générale GNU ou d'autres
contrats de licence open source:
http://www.technicolor.com/en/hi/minisites/open-software
Vous rencontrez des problèmes? En cas de problème, vérifiez
l'ensemble des connexions. Pour obtenir plus d'assistance,
contactez votre fournisseur de services.
Boletín de producto de
T16637
WIRELESS
T16637
WIRELESS
inicio rápido del cable
módem y gateway
residencial
Siga las instrucciones de este boletín para conectar su cable
módem o gateway residencial.
Importante: antes de conectar el dispositivo, cree una
cuenta de servicio de Internet con su proveedor de servicios
de Internet favorito. Al crear una cuenta, tenga a mano el
dispositivo porque el proveedor de servicios de Internet puede
pedirle que le proporcione la información que aparece en la
etiqueta del mismo, como el número de serie o la dirección
MAC del dispositivo.
Esta ilustración se muestra a modo de ejemplo para ayudarle
a localizar la dirección MAC y el número de serie de su
dispositivo. En caso de que el técnico o proveedor de servicios
le pida el número de serie y la dirección MAC, proporciónele
estos datos tal como aparecen en la etiqueta del dispositivo.
Familia de productos
(las familias son el Cable
módem, EMTA, Gateway y
Gateway de voz)
1 Apague el PC y otros dispositivos de red, y desenchúfelos
de la fuente de alimentación.
2 CABLE: conecte el cable coaxial RF de la toma de
pared al conector CABLE situado en la parte
posterior del dispositivo. (Cable no incluido).
3 Conecte el PC en la parte posterior del dispositivo mediante
el conector que mejor se adapte a las necesidades de la red
doméstica y el modelo de dispositivo.
Nota: los conectores pueden variar según el modelo de
dispositivo.
ETHERNET: si el dispositivo tiene más de un
puerto Ethernet, puede conectar más PC u otros
dispositivos de red a los puertos Ethernet
adicionales. (Cable no incluido).
Número
de serie del
dispositivo
Dirección
MAC del
dispositivo
4 TELEPHONE (Opcional): si el dispositivo admite
5 POWER: conecte el extremo con forma de barril
Opcional: si el dispositivo tiene un interruptor de
6
Nota: si el dispositivo admite la conexión inalámbrica
7 Enchufe y encienda su PC y demás dispositivos de la red
el servicio de telefonía digital (VoIP), conecte uno de
los extremos de un cable de acoplamiento telefónico
a una toma telefónica de su domicilio, a un teléfono o a un
fax. Conecte el otro extremo del cable al primer puerto
TELEPHONE en la parte posterior del dispositivo. El
primer puerto puede ser 1 o 1/2 en función del modelo de
dispositivo. (Cable no incluido).
( ) del adaptador de alimentación (incluido) a
la entrada POWER en la parte posterior del dispositivo. A
continuación, enchufe el adaptador en una toma de pared.
alimentación en la parte posterior del dispositivo,
asegúrese de que el interruptor esté en la posición
ON.
Espere a que los LED POWER, DS, US, ONLINE
ON/OFF
y (en su caso) WIRELESS del panel frontal dejen
de parpadear y permanezcan siempre encendidos.
Deberá esperar un máximo de 10 minutos para que todos los
LED dejen de parpadear.
y el LED WIRELESS no se enciende, pulse el botón
WIRELESS ON/OFF en la parte frontal del dispositivo
para habilitar la red inalámbrica.
doméstica. El LED LINK en la parte frontal del dispositivo
se encenderá o parpadeará.
8 Ya está listo para navegar por Internet y utilizar otros
dispositivos de red.
Este producto puede contener software “de código abierto”
cubierto por la Licencia Pública General de GNU u otros
acuerdos de licencia de código abierto:
http://www.technicolor.com/en/hi/minisites/open-software
Qué hacer en caso de problemas Si tiene problemas,
asegúrese de que todas las conexiones estén conectadas
correctamente. Si necesita más ayuda, póngase en contacto
con su proveedor de servicios.
Boletim de produtos de
início rápido para modem
de cabo e gateway
residencial
Siga as instruções incluídas neste boletim para ligar o seu
modem de cabo ou dispositivo de gateway residencial.
Importante: antes de fazer a ligação do dispositivo, crie uma
conta de serviços de Internet junto de um fornecedor de
serviços de Internet à sua escolha. Mantenha o dispositivo
à mão quando criar uma conta, uma vez que o fornecedor
de serviços de Internet poderá pedir-lhe que disponibilize as
informações indicadas na etiqueta do dispositivo, tais como o
número de série ou o endereço MAC.
Esta imagem é apresentada como um exemplo, para o ajudar a
localizar o endereço MAC e o número de série do dispositivo.
Se tal lhe for solicitado, transmita ao técnico ou fornecedor de
serviços o número de série e o endereço MAC indicados na
etiqueta do dispositivo.
Família de produtos
(as famílias são: modem
de cabo, EMTA, gateway
e gateway de voz)
1 Desligue o computador e outros dispositivos de rede, e
remova as fichas das fontes de alimentação.
2
CABLE: ligue o cabo coaxial RF desde a tomada de
parede até ao conector CABLE na parte de trás do
dispositivo. (Cabo não incluído.)
3 Ligue o computador à parte de trás do dispositivo utilizando
o conector mais adequado ao modelo do dispositivo e às
suas necessidades de rede doméstica.
Nota: os conectores variam consoante o modelo do dispositivo.
ETHERNET: se o dispositivo tiver mais de uma
porta Ethernet, pode ligar mais computadores ou
outros dispositivos de rede às portas Ethernet
adicionais. (Cabo não incluído.)
Número
de série do
dispositivo
Endereço
MAC do
dispositivo
4 TELEPHONE (Opcional): se o dispositivo suportar
5 POWER: ligue a extremidade cilíndrica ( ) do
Opcional: se o dispositivo tiver um interruptor de
6
Nota: se o dispositivo for compatível com rede sem fios
7 Ligue a ficha do computador à tomada e, em seguida, ligue o
o serviço telefónico digital (VoIP), ligue uma
extremidade de um cabo telefónico a uma tomada
telefónica em sua casa ou a um telefone ou aparelho de fax.
Ligue a outra extremidade do cabo à primeira porta
TELEPHONE na parte de trás do dispositivo. A primeira
porta encontra-se identificada como 1 ou 1/2, consoante o
modelo do dispositivo. (Cabo não incluído.)
transformador (incluído) à entrada POWER na parte de
trás do dispositivo. Em seguida, ligue o transformador a uma
tomada de parede.
alimentação na parte de trás, certifique-se de que o
interruptor está na posição ON.
Aguarde até os indicadores LED POWER, DS, US,
ON/OFF
ONLINE e (se aplicável) WIRELESS no painel
frontal pararem de piscar e permanecerem acesos
continuamente. Os indicadores LED poderão demorar até
10 minutos a pararem de piscar.
e se o LED WIRELESS não se acender, prima o botão
WIRELESS ON/OFF na parte da frente do dispositivo
para possibilitar a ligação através de rede sem fios.
computador e outros dispositivos da rede doméstica. O LED
LINK na parte da frente do dispositivo acende-se ou pisca.
8 Pode agora navegar na Internet e utilizar outros dispositivos
ligados em rede.
Este produto poderá conter software de “fonte aberta”
abrangido pela GNU General Public License (Licença
Pública Geral GNU) ou outros acordos de licenciamento de
fonte aberta:
http://www.technicolor.com/en/hi/minisites/open-software
Problemas? Se tiver algum problema, certifique-se de que
todas as ligações estão bem feitas. Para obter assistência
adicional, contacte o fornecedor de serviços.
Software described in this document is protected
For APPROVAL
and NOT for distribution
outside Technicolor!!!
by copyright law and furnished to you under a
license agreement. You may only use or copy this
software in accordance with the terms of your
license agreement.
Open Source Software notification
The software of this product may contain certain
open source software modules which are subject
to Open Source Software license terms (see
https://opensource.org/osd
Open Source Software components and/or
versions may change in the future versions of the
software product.
A list of the Open Source Software used or
provided as embedded into the current software
of the product and their corresponding licenses
and version number are, to the extent required by
applicable terms, available on Technicolor's
website at the following address:
www.technicolor.com/en/ hi/minisites/opensoftware or at another address as Technicolor may
provide from time to time.
If and where applicable, depending on the terms
of the applicable Open Source Software licenses,
the source code of the Open Source Software is
available for free upon request.
For avoidance of doubt, Open Source Software is
only licensed by the original owner of the Open
Source Software under the terms set forth in the
designated Open Source License.
for definition). Such
Environmental information
Batteries (if applicable)
Batteries contain hazardous substances
which pollute the environment. Do not
dispose of them with other articles.
Take care to dispose them at special
collecting points.
Recycle or dispose of batteries in
accordance with the battery
manufacturer’s instructions and local/
national disposal and recycling
regulations.
Energy efficiency
Energy savings
The user documentation that is included with
your product not only provides useful information
on all the features of your product, but also on its
energy consumption. We strongly encourage you
to carefully read this documentation before
putting your equipment in service in order to get
the best service it can offer you.
Safety instructions
• Read these instructions.
• Keep these instructions.
!
• Heed all warnings and cautions.
• Follow all instructions.
Climatic conditions
This product:
• Is intended for in-house stationary use; the
maximum ambient temperature must not
exceed 40 °C (104 °F); the relative humidity
must be between 20 and 80 %.
• Must not be mounted in a location exposed to
direct or excessive solar and/or heat radiation.
• Must not be exposed to heat trap conditions
and must not be subjected to water or
condensation.
• Must be installed in a Pollution Degree 2
environment (an environment where there is no
pollution or only dry, non-conductive pollution).
If applicable, batteries (battery pack or batteries
installed) must not be exposed to excessive heat
such as sunshine, fire or the like.
Ventilation and positioning
This product is intended to be used indoors in a
residential or office environment.
• Remove all packaging material before applying
power to the product.
• Place and use the product only in positions as
described in the user documentation that is
included with your product.
• Do not block or cover any ventilation openings;
never stand it on soft furnishings or carpets.
• Never push objects through the openings in
this product.
• Leave 7 to 10 cm (3 to 4 inches) around the
product to ensure that proper ventilation gets
to it.
• Do not install the product near any heat sources
such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
• Do not put anything on it which might spill or
drip into it (for example, lighted candles or
containers of liquids). Do not expose it to
dripping or splashing, rain or moisture. If a liquid
enters inside the product, or if the product has
been exposed to rain or moisture, unplug it
immediately and contact your supplier or
customer service.
Cleaning
Unplug this product from the wall socket and
disconnect from all other devices before cleaning.
Do not use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
Water and moisture
For APPROVAL
and NOT for distribution
outside Technicolor!!!
Do not use this product near water, for example
near a bathtub, washbowl, kitchen sink, laundry
tub, in a wet basement or near a swimming pool.
Transition of the product from a cold environment
to a warm one may cause condensation on some
of its internal parts. Allow it to dry by itself before
using the product.
Electrical powering
The powering of the product must adhere to the
power specifications indicated on the marking
labels.
In case this product is powered by a power supply
unit:
• For US and Canada: This product is intended to
be supplied by a UL listed Direct Plug-inPower
Unit marked "Class 2" and rated as indicated
on the label on your product.
• This power supply unit must be Class II and a
Limited Power Source in accordance with the
requireme nts of IEC 60950-1/ EN 60950-1,
Clause 2.5 and rated as indicated on the label
on your product. It must be tested and
approved to national, or local standards.
Only use the power supply unit that is
supplied with this product, is supplied by
!
your service provider or local product
supplier, or a replacement power supply
unit provided by your service provider or
local product supplier.
The use of other types of power supplies
is prohibited.
If you are not sure of the type of power
supply needed, consult the user
documentation that is included with your
product or contact your service provider
or local product supplier.
Accessibility
The plug on the power supply cord or power
supply unit serves as disconnect device. Be sure
that the mains supply socket outlet you use is
easily accessible and located as close to the
product as possible.
The power connections to the product and the
mains supply socket outlet socket must be
accessible at all times, so that you always can
disconnect the product quickly and safely from
the mains supply.
Overloading
Do not overload mains supply socket outlets and
extension power cords as this increases the risk of
fire or electric shock.
Handling batteries
This product may contain disposable batteries.
CAUTION
There is danger of explosion if the
!
battery is mishandled or incorrectly
replaced. Replace only with the same or
equivalent type of battery. Do not
disassemble it or attempt to recharge it
outside the system.
Do not disassemble, crush, puncture,
short the external contacts, dispose of in
fire, or expose to fire, water or other
liquids.
• Insert batteries correctly. There may be a risk of
explosion if the batteries are incorrectly
inserted.
• Do not attempt to recharge disposabal or nonreusable batteries.
• Please follow instructions provided for charging
rechargeable batteries.
• Replace batteries with the same or equivalent
type.
• Do not expose batteries to excessive heat (such
as sunlight or fire) and to temperatures above
100 °C (212 °F).
Cable Distribution
For this apparatus, the cable shield/screen shall be
grounded (earthed) as close as practical to the
point of entry of the cable into the building.
For products sold in the US and Canada, this
reminder is provided to call the system installer's
attention to ANSI/NFPA 70, the National
Electrical Code (NEC), in particular Section
820.93, Grounding of Outer Conductive Shield
of a Coaxial Cable (or Canadian Electrical Code
Part 1 ).
Limiting the human body exposure to
electromagnetic fields
This product should be installed and operated
with a minimum distance of 20 cm (8 inches)
between the product and a person’s body.
Servicing
To reduce the risk of electric shock or
electrocution, do not disassemble this
!
product.
If service or repair work is required, take it to a
qualified service dealer.
Damage requiring service
Unplug this product from the mains supply socket
outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power supply, power cord or its plug
are damaged.
• When the attached cords are damaged or
frayed.
• If liquid has been spilled into the product.
For APPROVAL
and NOT for distribution
outside Technicolor!!!
• If the product has been exposed to rain or
water.
• If the product does not operate normally.
• If the product has been dropped or damaged in
any way.
• There are noticeable signs of overheating.
• If the product exhibits a distinct change in
performance.
• If the product is giving off smoke or a burning
smell.
Protect the product when moving it
Always disconnect the power source when
moving the product or connecting or
disconnecting cables.
Interface classifications (upon applicability)
The external interfaces of the product are
classified as follows:
• Cable (IN/OUT): TNV circuit, not subjected
to overvoltages (TNV-1)
• Phone, FXS: TNV (Telecommunications
Network Voltage ) circuit, not subjected to
overvoltages (TNV-2)
• MoCA, HPNA, RF: TNV circuit, not subjected
to overvoltages (TNV-1)
• All other interface ports (e.g. Ethernet, USB,...),
including the low voltage power input from the
AC mains power supply: SELV (Safety ExtraLow Voltage) circuits.
Regulatory information
North-America - Canada
Notification of Canadian Radio Frequency
interference statement
This Class B digital apparatus complies with
Canadian ICES-003.
This product meets the applicable Innovation,
Science and Economic Development Canada
technical specifications.
Canada - Radiation exposure statement
This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with minimum distance 20 cm
(8 inches) between the radiator and your body.
Canada - Industry Canada (IC)
In case this product is equipped with a wireless
transceiver, this device complies with Industry
Canada’s licence-exempt RSSs. Operation is
subject to the following two conditions: (1) This
device may not cause interference; and (2) This
device must accept any interference, including
interference that may cause undesired operation
of the device.
Restricted frequency bands
In case this product is equipped with a wireless
transceiver operating in the 2.4 GHz band, it may
only use channels 1 to 11 (2412 to 2462 MHz) on
Canada territory.
In case this product is equipped with a wireless
transceiver operating in the 5 GHz band, it is for
indoor use only.
The availability of some specific channels and/or
operational frequency bands are country
dependent and are firmware programmed at the
factory to match the intended destination. The
firmware setting is not accessible by the end user.
North-America - United States of America
Important safety instructions
• The cable distribution system should be
grounded (earthed) in accordance with ANSI/
NFPA 70, the National Electrical Code (NEC),
in particular Section 820,93, Grounding of outer
Conductive Shield of a Coaxial Cable.
• Leave 5 to 8 cm (2 to 3 inches) around the
product to ensure proper ventilation to it.
• Never push objects through the openings in
this product.
Federal Communications Commission (FCC)
radio frequency interference statement
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
For APPROVAL
and NOT for distribution
outside Technicolor!!!
technician for help.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
FCC Caution: Any changes or modifications not
expressly approved by the party responsible for
compliance could void the user's authority to
operate this equipment.
Responsible Party: Technicolor, 101W. 103rd St.,
Indianapolis, IN 46290 USA, 317-587-5466.
RF exposure statement
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. End users must follow the specific
operating instructions for satisfying RF exposure
compliance. To maintain compliance with FCC
RF exposure compliance requirements, please
follow operation instruction as documented in the
product documentation.
When the product is equipped with a wireless
interface, then it becomes a mobile or fixed
mounted modular transmitter and must have a
separation distance of at least 20 cm (8 inches)
between the antenna and the body of the user or
nearby persons. In practice, this means that the
user or nearby persons must have a distance of at
least 20 cm (8 inches) from the product and must
not lean on the product in case it is wall-mounted.
With a separation distance of 20 cm (8 inches) or
more, the M(aximum) P(ermissible) E(xposure)
limits are well above the potential this wireless
interface is capable to produce.
This transmitter must not be co-located or
operating in conjunction with any other antenna
or transmitter.
Restricted frequency bands
In case this product is equipped with a wireless
transceiver operating in the 2.4 GHz band, it can
only use channels 1 to 11 (2412 to 2462 MHz) on
U.S.A. territory.
In case this product is equipped with a wireless
transceiver operating in the 5 GHz band, it meets
all the other requirements specified in Part 15E,
Section 15.407 of the FCC Rules.
The availability of some specific channels and/or
operational frequency bands are country
dependent and are firmware programmed at the
factory to match the intended destination. The
firmware setting is not accessible by the end user.
SAFETY INSTRUCTIONS AND REGULATORY NOTICES
For APPROVAL
and NOT for distribution
outside Technicolor!!!
BEFORE YOU START INSTALLATION OR
USE OF THIS PRODUCT, CAREFULLY
READ ALL SAFETY INSTRUCTIONS
Applicability
These Safety Instructions and Regulatory Notices
apply to:
• Technicolor Cable Modems & Gateways
Using equipment safely
When using this product, always follow
the basic safety precautions to reduce the
!
risk of fire, electric shock and injury to
persons, including the following:
• Always install the product as described
in the documentation that is included
with your product.
• Do not use this product to report a gas
leak in the vicinity of the leak.
• Avoid using this product during an
electrical storm. There may be a
remote risk of electric shock from
lightning.
Used symbols
Following symbols may be found in this and
accompanying documentation as well as on the
product or accompanying accessories:
Symbol Indicat ion
This symbol is intended to alert you
that uninsulated voltage within this
product may have sufficient
magnitude to cause electric shock.
The refo re, it is da nger ous t o mak e any
kind of contact with any inside part of
this product.
This symbol is intended to alert you of
the presence of important operating
!
and maintenance (servicing)
instructions in the documentation that
is included with your product.
This symbol indicates for indoor use
only (IEC 60417-5957).
Symbol Indication
This symbol indicates Double
insulated Class II equipment
(IEC 60417-5172). Does not require
an earth connection.
This symbol indicates Alternating
Current (AC).
This symbol indicates Direct Current
(DC).
This symbol indicates Electrical
polarity.
This symbol indicates Fuse.
Directives
Product use
You must install and use this product in strict
accordance with the manufacturer's instructions
as described in the user documentation that is
included with your product.
Before you start installation or use of this product,
carefully read the contents of this document for
device specific constraints or rules that may apply
in the country where you want to use this product.
If you have any doubts about the installation,
operation or safety of this product, please contact
your supplier.
Any change or modification made to this product
that is not expressly approved by Technicolor will
result in the loss of product warranty and may
void the user's authority to operate this
equipment. Technicolor disclaims all responsibility
in the event of use that does not comply with the
present instructions.
Software and firmware use
The firmware in this equipment is protected by
copyright law. You may only use the firmware in
the equipment in which it is provided. Any
reproduction or distribution of this firmware, or
any portion of it, without express written consent
from Technicolor is prohibited.
*37743260*
37743260
TECHNICOLOR
1-5 rue Jeanne d’Arc
92130 Issy-les-Moulineaux
France
www.technicolor.com
Copyright 2017 Technicolor. All rights reserved.
All tradenames referenced are service marks, trademarks, or registered trademarks of their
respective companies. Specifications subject to change without notice.
DMS3 -SAF-25- 465 v1. 0.
Software described in this document is protected
For APPROVAL
and NOT for distribution
outside Technicolor!!!
by copyright law and furnished to you under a
license agreement. You may only use or copy this
software in accordance with the terms of your
license agreement.
Open Source Software notification
The software of this product may contain certain
open source software modules which are subject
to Open Source Software license terms (see
https://opensource.org/osd
Open Source Software components and/or
versions may change in the future versions of the
software product.
A list of the Open Source Software used or
provided as embedded into the current software
of the product and their corresponding licenses
and version number are, to the extent required by
applicable terms, available on Technicolor's
website at the following address:
www.technicolor.com/en/ hi/minisites/opensoftware or at another address as Technicolor may
provide from time to time.
If and where applicable, depending on the terms
of the applicable Open Source Software licenses,
the source code of the Open Source Software is
available for free upon request.
For avoidance of doubt, Open Source Software is
only licensed by the original owner of the Open
Source Software under the terms set forth in the
designated Open Source License.
for definition). Such
Environmental information
Batteries (if applicable)
Batteries contain hazardous substances
which pollute the environment. Do not
dispose of them with other articles.
Take care to dispose them at special
collecting points.
Recycle or dispose of batteries in
accordance with the battery
manufacturer’s instructions and local/
national disposal and recycling
regulations.
Energy efficiency
Energy savings
The user documentation that is included with
your product not only provides useful information
on all the features of your product, but also on its
energy consumption. We strongly encourage you
to carefully read this documentation before
putting your equipment in service in order to get
the best service it can offer you.
Safety instructions
• Read these instructions.
• Keep these instructions.
!
• Heed all warnings and cautions.
• Follow all instructions.
Climatic conditions
This product:
• Is intended for in-house stationary use; the
maximum ambient temperature must not
exceed 40 °C (104 °F); the relative humidity
must be between 20 and 80 %.
• Must not be mounted in a location exposed to
direct or excessive solar and/or heat radiation.
• Must not be exposed to heat trap conditions
and must not be subjected to water or
condensation.
• Must be installed in a Pollution Degree 2
environment (an environment where there is no
pollution or only dry, non-conductive pollution).
If applicable, batteries (battery pack or batteries
installed) must not be exposed to excessive heat
such as sunshine, fire or the like.
Ventilation and positioning
This product is intended to be used indoors in a
residential or office environment.
• Remove all packaging material before applying
power to the product.
• Place and use the product only in positions as
described in the user documentation that is
included with your product.
• Do not block or cover any ventilation openings;
never stand it on soft furnishings or carpets.
• Never push objects through the openings in
this product.
• Leave 7 to 10 cm (3 to 4 inches) around the
product to ensure that proper ventilation gets
to it.
• Do not install the product near any heat sources
such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
• Do not put anything on it which might spill or
drip into it (for example, lighted candles or
containers of liquids). Do not expose it to
dripping or splashing, rain or moisture. If a liquid
enters inside the product, or if the product has
been exposed to rain or moisture, unplug it
immediately and contact your supplier or
customer service.
Cleaning
Unplug this product from the wall socket and
disconnect from all other devices before cleaning.
Do not use liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.
Water and moisture
Do not use this product near water, for example
near a bathtub, washbowl, kitchen sink, laundry
tub, in a wet basement or near a swimming pool.
Transition of the product from a cold environment
to a warm one may cause condensation on some
of its internal parts. Allow it to dry by itself before
using the product.
Electrical powering
The powering of the product must adhere to the
power specifications indicated on the marking
labels.
In case this product is powered by a power supply
unit:
• For US and Canada: This product is intended to
be supplied by a UL listed Direct Plug-inPower
Unit marked "Class 2" and rated as indicated
on the label on your product.
• This power supply unit must be Class II and a
Limited Power Source in accordance with the
requireme nts of IEC 60950-1/ EN 60950-1,
Clause 2.5 and rated as indicated on the label
on your product. It must be tested and
approved to national, or local standards.
Only use the power supply unit that is
supplied with this product, is supplied by
!
your service provider or local product
supplier, or a replacement power supply
unit provided by your service provider or
local product supplier.
The use of other types of power supplies
is prohibited.
If you are not sure of the type of power
supply needed, consult the user
documentation that is included with your
product or contact your service provider
or local product supplier.
Accessibility
The plug on the power supply cord or power
supply unit serves as disconnect device. Be sure
that the mains supply socket outlet you use is
easily accessible and located as close to the
product as possible.
The power connections to the product and the
mains supply socket outlet socket must be
accessible at all times, so that you always can
disconnect the product quickly and safely from
the mains supply.
Overloading
Do not overload mains supply socket outlets and
extension power cords as this increases the risk of
fire or electric shock.
Handling batteries
This product may contain disposable batteries.
CAUTION
There is danger of explosion if the
!
battery is mishandled or incorrectly
replaced. Replace only with the same or
equivalent type of battery. Do not
disassemble it or attempt to recharge it
outside the system.
Do not disassemble, crush, puncture,
short the external contacts, dispose of in
fire, or expose to fire, water or other
liquids.
• Insert batteries correctly. There may be a risk of
explosion if the batteries are incorrectly
inserted.
• Do not attempt to recharge disposabal or nonreusable batteries.
• Please follow instructions provided for charging
rechargeable batteries.
• Replace batteries with the same or equivalent
type.
• Do not expose batteries to excessive heat (such
as sunlight or fire) and to temperatures above
100 °C (212 °F).
Cable Distribution
For this apparatus, the cable shield/screen shall be
grounded (earthed) as close as practical to the
point of entry of the cable into the building.
For products sold in the US and Canada, this
reminder is provided to call the system installer's
attention to ANSI/NFPA 70, the National
Electrical Code (NEC), in particular Section
820.93, Grounding of Outer Conductive Shield
of a Coaxial Cable (or Canadian Electrical Code
Part 1 ).
Limiting the human body exposure to
electromagnetic fields
This product should be installed and operated
with a minimum distance of 30 cm
between the product and a person’s body.
Servicing
To reduce the risk of electric shock or
electrocution, do not disassemble this
!
product.
If service or repair work is required, take it to a
qualified service dealer.
Damage requiring service
Unplug this product from the mains supply socket
outlet and refer servicing to qualified service
personnel under the following conditions:
• When the power supply, power cord or its plug
are damaged.
• When the attached cords are damaged or
frayed.
• If liquid has been spilled into the product.
• If the product has been exposed to rain or
water.
• If the product does not operate normally.
• If the product has been dropped or damaged in
any way.
• There are noticeable signs of overheating.
• If the product exhibits a distinct change in
performance.
• If the product is giving off smoke or a burning
smell.
Protect the product when moving it
Always disconnect the power source when
moving the product or connecting or
disconnecting cables.
Interface classifications (upon applicability)
The external interfaces of the product are
classified as follows:
• Cable (IN/OUT): TNV circuit, not subjected
to overvoltages (TNV-1)
• Phone, FXS: TNV (Telecommunications
Network Voltage ) circuit, not subjected to
overvoltages (TNV-2)
• MoCA, HPNA, RF: TNV circuit, not subjected
to overvoltages (TNV-1)
• All other interface ports (e.g. Ethernet, USB,...),
including the low voltage power input from the
AC mains power supply: SELV (Safety ExtraLow Voltage) circuits.
Regulatory information
North-America - Canada
Notification of Canadian Radio Frequency
interference statement
This Class B digital apparatus complies with
Canadian ICES-003.
This product meets the applicable Innovation,
Science and Economic Development Canada
technical specifications.
Canada - Radiation exposure statement
This equipment complies with IC radiation
exposure limits set forth for an uncontrolled
environment. This equipment should be installed
and operated with minimum distance 35cm
between the radiator and your body.
Canada - Industry Canada (IC)
In case this product is equipped with a wireless
transceiver, this device complies with Industry
Canada’s licence-exempt RSSs. Operation is
subject to the following two conditions: (1) This
device may not cause interference; and (2) This
device must accept any interference, including
interference that may cause undesired operation
of the device.
Restricted frequency bands
In case this product is equipped with a wireless
transceiver operating in the 2.4 GHz band, it may
only use channels 1 to 11 (2412 to 2462 MHz) on
Canada territory.
In case this product is equipped with a wireless
transceiver operating in the 5 GHz band, it is for
indoor use only.
The availability of some specific channels and/or
operational frequency bands are country
dependent and are firmware programmed at the
factory to match the intended destination. The
firmware setting is not accessible by the end user.
North-America - United States of America
Important safety instructions
• The cable distribution system should be
grounded (earthed) in accordance with ANSI/
NFPA 70, the National Electrical Code (NEC),
in particular Section 820,93, Grounding of outer
Conductive Shield of a Coaxial Cable.
• Leave 5 to 8 cm (2 to 3 inches) around the
product to ensure proper ventilation to it.
• Never push objects through the openings in
this product.
Federal Communications Commission (FCC)
radio frequency interference statement
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is encouraged
to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.
FCC Caution: Any changes or modifications not
expressly approved by the party responsible for
compliance could void the user's authority to
operate this equipment.
Responsible Party: Technicolor, 101W. 103rd St.,
Indianapolis, IN 46290 USA, 317-587-5466.
RF exposure statement
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. End users must follow the specific
operating instructions for satisfying RF exposure
compliance. To maintain compliance with FCC
RF exposure compliance requirements, please
follow operation instruction as documented in the
product documentation.
When the product is equipped with a wireless
interface, then it becomes a mobile or fixed
mounted modular transmitter and must have a
separation distance of at least 30 cm
between the antenna and the body of the user or
nearby persons. In practice, this means that the
user or nearby persons must have a distance of at
least 30 cm from the product and must
not lean on the product in case it is wall-mounted.
With a separation distance of 30 cm or
more, the M(aximum) P(ermissible) E(xposure)
limits are well above the potential this wireless
interface is capable to produce.
This transmitter must not be co-located or
operating in conjunction with any other antenna
or transmitter.
Restricted frequency bands
In case this product is equipped with a wireless
transceiver operating in the 2.4 GHz band, it can
only use channels 1 to 11 (2412 to 2462 MHz) on
U.S.A. territory.
In case this product is equipped with a wireless
transceiver operating in the 5 GHz band, it meets
all the other requirements specified in Part 15E,
Section 15.407 of the FCC Rules.
The availability of some specific channels and/or
operational frequency bands are country
dependent and are firmware programmed at the
factory to match the intended destination. The
firmware setting is not accessible by the end user.
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