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Enjoy a relaxed talking with broadband advantage
Connect to people as long as you like,
anytime, anywhere in the world.
PeerCall
TM
100B / 100SP
User's
Manual
www.peercall.com
Page 2
Getting started
Table of Contents
PeerCall
TM
User's Manual
1
Installation
1.1 Power Adaptor
Insert the DC cable to the DC IN jack of the PeerCall.
Insert the power cord (main lead) to a wall outlet.
The power indicator (power) will be on.
1
2
1
Installation
1.Installation 1
1.1 Power Adaptor 1
1.2 Internet Connector 2
2.Making a Call 2
2.1 Standby 2
2.2 Dialing a Number 3
2.3 Accessing Numbers from the Call List 5
2.4 Accessing the Phone Book 6
Saving a Phone Number to the Phone Book 6
Retrieving a Phone Number from the Phone Book 6
3.Answering a Call 6
4.Voice Messages 7
4.1 Recording a Voice Message 7
4.2 Retrieving a Voice Message 8
5.Phone Set-Up 9
5.1 Changing Network Mode 9
Setting up the Network Connection Mode 10
Setting up the PPPoE Parameters 11
Setting up the Fixed IP Parameters 12
5.2 Seleting the Time Zone 14
5.3 Recording a Greeting Message 14
5.4 Showing PeerCall System Information 15
On-line Upgrade Firmware Program 16
Appendixes 17
a. Power-on Messages 17
b. Contact Information 17
FUNCTION
CLEAR
MESSAGE
Congratulations! You've just purchased PeerCall,
the phone that lets you place calls to other PeerCall
all over the world for free. Just plug it into the
Internet broadband connector, and start enjoying
free and unlimited talk time!
The PeerCall phone's convenient volume control
button provides for easy decibel-level adjustments
for the speakerphone, handset, headset, and ringer.
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Making a Call
2.1 Standby
2
2
2.2 Dialing a Number
3
Making a Call
Making a Call
1.2 Internet Connector
Connect the network cable from the hub or xDSL
modem to the network port (RJ45) on the rear panel.
RJ45 DC IN
PeerCall service will be activated automatically when you
connect to a server. From that moment you will have two
years of free service for your PeerCall. You can apply to
extend your service before the expiration date.
Please remember to register your PeerCall at
www.peercall.com. Registered users will receive
additional product information and special offers for our
online services.
PeerCall will display "Starting..." during the power-on
process on the LCD screen. There will be a "chime"
sound once the PeerCall is powered and successfully
connected. The network link indicator (Link) will also
begin flashing. Your PeerCall number will be displayed for
two seconds before entering Standby mode, when it is
ready for Dial-Up. The message "PeerCall" and the
current time will be displayed. DHCP, PPPoE, or FxIP will
also appear indicating the current mode of network
connection.
When the PeerCall is in use, pressing the Exit button or
hanging up the Handset will put the phone back in
Standby mode.
When the phone is idle for more than 30 seconds, unless
the user is talking, or recording a greeting or voice
messages, it also automatically resets to Standby mode.
PLEASE NOTE: To display the current PeerCall phone
number, use the Show System Information function. Your
PeerCall will not function properly if it cannot connect to a
server. If you are not connected to a server, the message
"Not Ready..." will be displayed on LCD Screen. PeerCall
will automatically try to reconnect to the server until a
connection is established. If your service subscription has
expired, the message "Service End" will be displayed.
For a complete list of Power-on Messages, please refer to
Appendix a. The PeerCall is able to receive text
messages from the server in Standby mode.
1
2
The user can either pick up the Handset or press any
digit to go to Dial-Up mode ( section 2.2
2
). For the
PeerCall model with a hook, the LCD display will show
"Please Dial" with the dial tone.
Enter the ten digit PeerCall number. There will be a
tone when each key is pressed. To erase the last digit
entered, press Clear . Press Exit or hang up the
Handset to set the PeerCall back to Standby mode.
PLEASE NOTE: The user can switch to access a
Previous Number mode by pressing the or
button ONLY when all digits are erased. The user can
switch to Save Phone Book mode by pressing the
Function button.
After completing your entry, Press OK to begin the
connection process to another PeerCall phone. The
display will show "Connecting...". If the connection
cannot be established, the message will be replaced by
"Try Again...", and you will hear a busy tone (please
refer to section 2.2.
5
).
3
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4
5
Making a Call
Making a Call
Once the connection is established, the message
"Calling..." (with the Ring Echo Tone) will appear
until the recipient picks up the phone (refer to
Answer a Call). Once the recipient answers the
phone, The display will show "Talking..." , and the
outgoing ( or ) icons, the current time, and
the elapsed time ee (in minutes).
A ladder chart will be displayed on the two right
hand LCD segments to indicate the broadband
traffic status. Higher ladder means better
communication connection.
You will hear a busy tone after dialing a nonexisting (or an un-subscribed) number, and the
message "Invalid #" will be displayed with a
warning (buzzer) sound. Check the number
before dialing again.
During the conversation, if the recipient hangs up
or press Exit , the message "End of Talk" will be
displayed for 2 seconds, and the PeerCall will
automatically reset to
Standby
mode. If the link is
disconnected due to transmission difficulties, for
more than eight seconds, the display will show
"Disconnected".
At the end of the conversation, just hang up the
Handset or press Exit .
If recipient does not pick up the phone after 30
seconds, the voice mail will automatically pick up (
refer to Record a Voice Message ).
When you hear the busy tone, the recipient is
either Busy, Off-Line or Unavailable to Connect.
Within 5 seconds, PeerCall will go to Record a
Voice Message mode. The display will show
either "Busy...", "Off-line..." or "Try Again....".
Want to make a quick test?
For a quick test of PeerCall, Just dial 222-222-2222. You
should hear the following voice message:
Thank you for using PeerCall. If you hear this message,
your PeerCall is working properly and you can begin using
this service.
2.3 Accessing Numbers from the Call list
From Standby or Dial up mode, press or
button directly to browse the call list.
If the call list is empty, the message "No Call List"
will be displayed with a warning (buzzer) sound.
Hang up or press Exit button to return to Standby
mode.
Up to 20 most recent outgoing ( ) and incoming
( ) calls will be recorded in the Call List. When
CALL RECORD is on, call ID numbers, sequence
number and the time of call will be displayed. For
calls that were not connected(busy, off-line,...etc.),
the failed ( ) icon will appear.
Once a number from the call list is selected, press
OK to dial (refer to 2.2.
3
for the rest of the calling
procedure).
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2
3
4
5
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Answering a call
3
2.4 Accessing the Phone Book
Answering a Call
Answering a Call
1
4.1 Recording a Voice Message
4
Voice Message
Saving a phone number to the Phone Book
In Dial Up mode, enter the 10-digit PeerCall number
and press Function . The message "Enter ID 0-9" will
be displayed. Enter the one digit memory ID (0-9);
the 10-digit phone number will be stored on that ID
number in the Phone Book and displayed on the
screen.
Press OK to call. Press Exit or hang up return to
Standby mode.
PLEASE NOTE: The 10-digit number will be
immediately stored on the server. If the connection is
interrupted, the number will be dropped. The
message "Not Ready..." indicates the PeerCall is offline ( please refer to section 2.1). If this happens,
wait a moment and try your call again.
Retrieving a phone number from the Phone Book
In Standby mode, the user can select a phone
number from the Phone Book by holding down the
memory ID (0-9, one digit number) for more than 2
seconds. The phone number for the selected memory
ID will be displayed. Press OK to start your call.
Press Exit or hang up to return to Standby mode.
During the conversation, if the caller hangs up the
Handset or presses Exit , the message "End of Talk"
will be displayed for 2 seconds; the PeerCall will then
return to Standby mode. If the link was disconnected
due to transmission difficulties ( for more than 8
seconds), the message "Disconnected" will be
displayed.
If the voice message box is full,you will hear a busy
tone and the display will show
"Msg Box Full"
with a
warning (buzzer) sound.
Hang up the Handset or press Exit button to return
to Standby mode.
PLEASE NOTE: Up to 3 messages can be stored at
the voice message server. For information on how to
set up the server to automatically remove your oldest
read message, go to www.peercall.com.
Otherwise, the user should clear the voice message
box regularly. The server will not record any
additional new messages if the voice message box is
full.
When the Voice Message Box is available, the user
will hear a pre-recorded Greeting Message. The
display will show
"Voice Mail"
. If the recipient did not
record a Greeting Message, the caller will hear the
following default Greeting Message:
When someone is calling, the buzzer will ring and the
incoming PeerCall number will be displayed in the
window, e.g. 111-666-8888. Pick up the Handset or
press OK to answer the call.
While talking on the phone, the LCD window will show
"Talking... ", an incoming ( ) icon, the current time,
hh:mm mo/dy, and the elapsed time ee (in minutes).
The Internet traffic indicator will also be displayed.
Please refer to section refer to section 2.2.
4
" Hi, I'm not available at this moment. Please leave your message after the beep..."
PLEASE NOTE: The user will be able to select the default
greeting message language at www.peercall.com
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2
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1
5.1 Changing Network Modes
5
Phone Set-Up
4.2 Retrieving a Voice Message
Voice Message
Phone Set-Up
Set Network Change Network Modes
Set TimeZone Set Time Zone
Set Greeting Record Greeting Message
Show System Show PeerCall System Information
The message "Please Wait" indicates PeerCall is
preparing to record.
record a voice message, the LCD display will
change to "Recording..." and you will hear a beep
sound. The caller can then begin recording a
message up to 30 seconds.
The recording will end when the caller either hangs
up the phone, presses the Exit button, or the 30
second timer is up and you hear the warning
(buzzer) sound. The PeerCall will return
automatically to Standby mode.
Any message lasting less than 2 seconds will be
ignored by the PeerCall.
Press the Message button to retrieve Voice
Messages.
If there are no voice messages, the message
"No Message" will appear with a warning
(buzzer) sound.
Press the OK or Exit button to put PeerCall
back to Standby mode.
If there are Voice Messages, the message light
will be on. The sequence number, caller ID, the
incoming icon ( or )
if the message is new
(unread), and the time (hh:mm mo/dy) will be
displayed.
Press Message to play Voice Message.
Press or to stop playing the current
message, and skip to the previous or next
Voice Message information.
Press Clear to erase the current Voice
Message.
Hang up or press Exit button to reset
PeerCall to Standby mode.
Hold the Function key for 2 seconds until SETUP is
on, and "Set Network" will appear on the screen. Use
and
keys to scroll to the desired option.
Press OK to make the selection, or Exit to return to
the Standby mode.
PeerCall supports 3 types of Network connections:
DHCP (Dynamic Host Configuration Protocol), PPPoE
(Point-to-Point Protocol over Ethernet) and Fixed IP
(Fixed Internet Protocol). The factory default setting is
DHCP. If you cannot make the PeerCall work in a new
environment, use this option to set up and display the
current setting
.
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4
3
6
5
5
7
6
2
1
3
4
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Phone Set-Up
Phone Set-Up
If the PeerCall is connected to a LAN socket in your
office, or to an IP sharing router at home, you are
likely to be connected with a DHCP mode through
an NAT server.
If you connect to the ISP site through an xDSL or
Cable Modem directly, or you use only routers
without an NAT server, you are very likely using
PPPoE type of connection.
If you cannot make the connection, download the
test program at the www.peercall.com. It may
give you more information about your type of
internet connection.
DHCP, PPPoE, or FxIP will be displayed accordingly.
Press Exit to ignore the setting and return to
Standby mode, or OK to select the new mode. The
PeerCall will restart automatically for the new settings
to take effect.
To select PPPoE or Fixed IP modes, please refer to
section 5.1
2
or 5.1 3 for providing more parameters.
Setting Up the PPPoE Parameters
For PPPoE, your network connection configurations
must be similar to diagrams on the right.
Hold the Function key down for 2 seconds. When
"Set Network" appears, press OK . Press
and
to navigate through the different options.
Press Exit to return to Standby mode, or OK to
start the corresponding sub-menu.
Set Mode Set Network Connection Mode
Set PPPoE Set PPPoE Parameters
Set Fixed IP Set Fixed IP Parameters
Internet
Internet
PeerCall
Cable/DSL Modem
PC
Cable/DSL Router
PeerCall
Cable/DSL Modem
The connection mode which was originally selected
during the power-on process will be displayed first.
Press and to go through the different
options,
DHCP Select DHCP
PPPoE Select PPPoE
Fixed IP Select Fixed IP
PeerCall will ask you to enter the Account Name and the
Password. Your MIS Manager or ISP should be able to
provide you with these two parameters.
2.1
When asked to enter the account name (Account Name
will appear on the screen for 2 seconds), use the
keypads to enter up to 29 alpha-numeric characters
while SETUP and NAME are on. Press Clear to erase
the last entry, Exit to ignore entries and return to
Standby mode, or OK to go to the next step for
entering the password.
Setting up the Network Connection Mode
1
2
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1 @ _ . 2 a b c
3 d e f
4 g h i
5 j k l
6 m n o
7 p q r s
8 t u v
9 w x y z
0
* Caps Lock
#
Phone Set-Up
Phone Set-Up
Repeatedly pressing the same numerical key
will take you through the list of numerical and
alphabetical characters. The alphabet is in
lower case. If you need to switch to the upper
case, press <*> (Caps Lock) key. The
alphabet is assigned with the following
numerical keys:
3.1
When prompted to enter the PeerCall IP address
(display will show PeerCall IP for 2 seconds), use
the keypad to make the entries while SETUP and IP
are on.
PLEASE NOTE: The IP address consists of 4
segments with 3 digits (000 to 255) each. For each
number smaller than 100, enter them with leading
zeros, e.g., 25 should be entered as 025. PeerCall
will validate the number each time the user is done
with the entry of a segment. If the number
entered was greater than 255, "Input Error !" will be
displayed for 2 seconds, then the segment will be
cleared for user to try again.
Press Clear to erase the last entry, Exit to ignore
entries and return to Standby mode, or OK to go
to the next step: entering a network mask.
3.2
Next, you will then be asked to enter network mask
(display will show "Network Mask" for 2 seconds)
while SETUP and MASK are on. Follow the same
steps as described above.
Press Clear to erase the last entry, Exit to ignore
this menu and return to Standby mode, or OK to
go to the next step: entering the gateway IP
address
3.3
You will be asked next to enter the gateway IP
address (display will show "Gateway IP" for 2
seconds) while SETUP and GATEWAY are on.
display. For an entry that is 12 characters or longer,
PeerCall will divide your entry into segments, i.e.
characters 1st to 12th, or 12th to 23rd, or 23rd to
29th of the account name. Pressing
or button
will shift the display to the left or right by a single
character.
2.2
When prompted to enter the password by the
password display, use the keypads to make enter it
while SETUP and PASSWORD are on.
2.3
Press Exit to return to Standby mode, or OK to
save the account name and password to the system
table. PeerCall will restart automatically for the new
setting to take effect.
Setting up the Fixed IP Parameters
PeerCall will request that you enter three sets of fixed IP
parameters: The PeerCall IP, Network Mask and Gateway IP.
Your MIS manager or ISP should be able to provideyou these
parameters.
3
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5.2 Selecting the Time Zone
5.3 Recording a Greeting Message
5.4 Showing PeerCall System Information
The 10 digits phone number (e.g. 123-456-7890).
The firmware version number (e.g. F/W V0.26).
The service expiration date (e.g. 2005-12-31).
The Server IP (e.g. 123.045.067.089).
Phone set-Up
Phone set-Up
4.1
Setting Server IP
Hold down th Function key for 2 seconds until "Set
Network" appears. Press
until Set Time Zone
appears. Press
and
to go to the right time
zone. The display will show GMT+hh:00 ( i.e. GMT12:00 , ... GMT-01:00 , GMT , GMT+01:00 , ...
GMT+13:00 ). Press Exit to ignore the setting and
return to Standby mode, or OK to confirm the
selection. The clock will then be refreshed by the
server.
Hold the Function key for 2 seconds until Set
Network appears. Press
until Set Greeting
appears.
The message "OK to Start" is displayed. Press
the OK key when ready. The display will
change to "Recording...." and the timer will
start counting down from 15 seconds. You
may record your greeting message during this
time.
At the end of the 15 seconds, or when the
user presses OK , PeerCall will stop the
recording.
"Replay..." appears as the recorded message
replays. At the end, the message "OK" or "Clear"
will be displayed.
Press OK to accept the greeting message and
then go back to Standby mode.
Please Note: the user can dial the current PeerCall
phone number to replay the greeting.
Press Clear to re-do the recording as described at
the section 5.3.
1
If you press Exit or hang up the Handset, PeerCall
ends the recording process and you will return to
Standby mode.
Hold down the Function key for 2 seconds until Set
Network appears. Press
until "Show System" appears.
Press
and
to display the following various PeerCall
system information. Press Exit to put the PeerCall back
to Standby mode.
PeerCall comes with a default server IP Address. There
is no need for you to change this information, unless
otherwise prompted to do so by your service provider.
Press Function to enter the Set Server IP mode.
Display will show "Server IP" for 2 seconds and prompt
you for the server IP address. User can press the
numerical keypads to make your entry (i.e. four
segments with 3 digits each-please refer to the note
3.4
Press Clear to erase the last entry, Exit to ignore
the current menu and return to Standby mode, or
OK to save the IP address, network mask and
gateway IP address to the system table. PeerCall will
then restart automatically for the new setting to take
effect.
1
2
4
5
6
1
2
3
4
3
Follow the same steps as described in the section
5.1. 3.1
3
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A
PPENDIXES
a. Power-on Messages
b.Contact Information
Phone Set-Up
Appendixes
Message
Description
5.1
On-line Upgrade Firmware Program
PeerCall allows user to download the latest
Firmware updates from Internet. Press OK to enter
the Upgrade mode. PeerCall will check the current
used firmware version. If it's the
latest version, the LCD will show "Find None" for 30
seconds and then return to Standby mode.
Otherwise, display will show "Downloading..." and
will start downloading the most recent firmware
update from the server. After the downloading is
finished, the user will be asked to update the
firmware with the message "Are You Sure". Press
Exit to cancel and return to Standby mode, or
OK to update. If you choose to update, the
display will show "Updating...". PeerCall will then
display "Update Done" if the update was successful,
or "Update Fail" if not.
PLEASE NOTE: There is a potential risk of
permanent harm to the PeerCall device if electric
power is lost during the updating process (while it is
displaying "Updating..." .
DHCP Failed
Not Ready
PeerCall 100
PPPoE Error!
PPPoE N/A
PPPoE Reject
No IP was assigned by the DHCP server
Cannot connect to a server
Connected successfully
- go to Standby mode
Recorded PPPoE account name or
password is invalid
Cannot access the PPPoE server
Rejected by the PPPoE server;
unauthorized access
Service Down
Out of service; Server is overloaded
PeerCall subscription is expired
Service End
Service N/A
Starting...
Wrong F/W
Wrong H/W
Wrong Vendor
No service available from the server
e.g. PeerCall phone number is not on
the service number list.
Power-on process in progress
Unsupported firmware version
Unsupported hardware type
Unsupported manufacturer code
Sales Division:
sales@peercall.com
Customer Support:
support@peercall.com
16 17
To Upgrade the Firmware Program(display
Upgrade F/W).
5
described in the section 5.1
3
1), while the SETUP
and SERVER IP displays are on. When you have
finished, press Exit to ignore entry and return to
Standby mode, or OK to submit your entry. The
PeerCall will then restart automatically for the new
settings to take effect.
At the end, press Exit to ignore entries and
return to Standby mode, or OK to submit it.
The PeerCall will then restart automatically for the
new settings to take effect.
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