Pebble Manual
Please read these instructions before you begin
installation to insure you have everything ready.
www.pebbleair.com
System requirements
1. Smartphone ( iOS or Android )
2. Wi-Fi network that supports:
- Open networks
- WEP 64/128 bit encryption
- WPA (TKIP/AES)
-WPA2 (TKIP/AES)
3. A heat-pump or air-con model supported by the Pebble Air
You can scan the QR code with your smartphone to
view our supported brands and models.
Table of Contents
Installation Instructions 5
Model Brand Selection 12
Multiple Users 14
Internal Temperature Sensor 20
LED Codes 21-24
Terminology:
Wi-Fi
◦ Your home internet wireless connection
Blinkup
◦ We use this to describe the process of connecting your Pebble
device to your home Wifi
Sharing
◦ The term used to describe sharing the setup you have made to
anyone else with a smartphone in your household.
Smartphone
◦ Describes either your IPhone or Android mobile phone
Cloud
◦ Describes the service used to connect between your phone and
your home Wifi service. This is located on the internet.
Installation Instructions
The Pebble Wi-Fi controller uses infrared signal to communicate to your air-con/heatpump but can only send information and not receive information back from your aircon/heat-pump. Where possible we would recommend to use the Pebble Air app as the
primary air-con/heat-pump controller to avoid any possible conflicts between the hand
held remote and Pebble Air app. You must position your Pebble carefully in a considered
location. It is vital that the Pebble can see the front of the air-con/heat-pump(where the
infra-red receiver is) as infra-red signals cannot see around corners or go through walls.
Before fixing or mounting your Pebble unit in place you will be required to link your
Pebble unit to your Wi-Fi network and will need to access the bottom of the Pebble unit.
Your Wi-Fi password will also be required. The Pebble has three IR transmitters
15mtr range
40o beam40o beam
40o beam
Before you start
Step 1: Ensure your smartphone is connected to your home or office Wi-Fi
system.
Step 2: Download and install the ‘Pebble Air’ app from
Step 3: Have your Wi-Fi routers password on hand
You can scan the QR code with your smartphone to
watch the following instructions on a YouTube video
1. Open PEBBLE Air app
2. Go to settings 3. Tap Manage Pebbles
4. Tap the + sign 5. Tap ‘New Entry”’
6. Tap the ‘New Entry’ window
and re-name the pebble, push
the Enter or Done button then
tap Blinkup Pebble
7. Choose the Wi-Fi the
pebble is connecting to
8. Enter the Wi-Fi password
(Hint: tick ‘Show password’)
Please read steps 9-13
9. Place your smartphone onto a flat surface
10. Plug the Pebble into the power adaptor (the LED with the wi-fi symbol will
blink ORANGE slowly).
Power connection
Step 9-13
13. The phone screen will blink
continuously for approximately
15 seconds. Do not remove the
Pebble from the phone until you
see the LEDs start to blink on the
Pebble.
11. Tap ‘Send BlinkUp’ and a
countdown will begin
12. Place the Pebble on the
phone's screen before the
countdown ends. (The Pebble
has a light sensor on the bottom
that will receive the Wi-Fi
information)
Step 14
If setup is successful (After approx. 15 sec), The Wi-Fi LED on the Pebble will flash
GREEN once then RED/ORANGE a few times and then GREEN again for approximately
one minute. You can remove the Pebble from the phone and go to the next step, Page 13
If the LED stays on solid Green the unit is doing a firmware upgrade, please wait until it
starts flashing.
If Wi-Fi the LED flashes ORANGE or Red or does not light up again, then the process has
failed and will need to be repeated. Unplug the power, wait for 5 seconds and then repeat
the process from Step 6.
If the Wi-Fi LED Flashes RED this indicates the password was incorrect, please check and
try again. Hint : Turn on “Show Password” in the BlinkUp screen.
Unplug the power, wait for 30 seconds and then repeat the process from Step 6.
If you can’t BlinkUp after a few attempts try turning on the Legacy BlinkUp Mode in the
BlinkUp screen by ticking the tick box and try again
Wi-Fi LED
You will need to choose the brand of your air-
con/heatpump with the model of its remote
1. Choose ‘Select Remote’ Select brand and remote model
This is the remote model NOT the Heat-pump model
2. Brand
3. Model
4. Save
How to add multiple users to your Pebble
1. Go to “Settings”
Select “Share Pebble”
3. Tap “Share Pebble” 4. Share Key code
The unit will return a four digit key code that needs to be entered into the unit that is sharing the app.
Only use the sms button if you want to text the key code to the other user, in which case you will see
the SMS screen as per page 8.
Note: This key will be valid for 10 minutes, if it expires simply tap “SHARE PEBBLE” again which will
generate a new key code.
Received by SMS
Recipient Screen
Enter the four digit code and tap the GO button, this will connect and you will now have
full access and control of the relevant air-con/heat-pump. (Any changes made to the
Pebble Air app by any user will be automatically pushed to every user keeping all apps in
sync.)
Tap the return then the “Home” button and you are ready to use the app.
Changing Wi-Fi Networks (clearing the Pebble)
If your pebble has been setup before you will need to clear the settings before
doing a new blinkup.To check if your pebble already has been setup:
1. Plug Pebble into AC adaptor and power on at wall
a. If pebble flashes ORANGE ONLY – pebble is already cleared
b. If pebble flashes any other pattern (e.g. RED and/or GREEN) – pebble has
already been blinked up and you will need to clear it before connecting to a
new wifi source
How to clear the Pebble
Note: This can only be done while the Wi-Fi LED is blinking (regardless of colour)
• Disconnect pebble from power and wait 12 seconds – DO NOT PLUG IN UNTIL step E
• Open Pebble Air app
• Select Settings, Manage Pebbles, tap the pebble name
• Tap Blinkup Pebble
E. Connect Pebble to Power (and turn on at wall)
F. Only do this step if your first blinkup failed otherwise skip to step H – Tick legacy button (some phones
will require legacy blinkup mode)
G. Press “Clear Wireless Configuration” button & before 3 second timer runs out - Place Pebble on top of
phone screen. The sensor on underside of pebble must be on phone screen to read signal from phone
H. Wait 10-15 seconds until phone screen stops flashing then watch the lights on Pebble
I. Remove pebble from phone
J. If pebble flashed ORANGE – clearing is successful If the pebble flashed RED and/or GREEN it has not been
successful go back to step D
Internal Temperature Sensor
The Pebble unit has a built-in temperature sensor that will measure the
temperature at its location. The sensor and software have been engineered to
work on an average over a period of time and will not react to every small
temperature changes.
The temperature will display in the Pebble Air app on your smart phone “Room
Temp xx “
Where possible do not…
• Place the Pebble unit in direct sunlight.
• Have light (especially halogen light) close to and shining directly onto the
Pebble unit.
• Place the Pebble onto the top of a heat source (e.g. microwave,
refrigerator).
LED Codes
The LED with the triangle symbol will give a quick flash every time a
command has been sent to the Pebble, or when the temperature is updated and
indicates it is receiving information from the Wi-Fi network. If the Heat-pump /
Air-con does not respond, check the following as the system uses infrared
signals just like your other remote controlled appliances (eg. TV).
CHECK:
The correct make and model of remote been selected in the ‘Settings’ page on
the Pebble Air app (as per page 12).
There is a direct line of sight between the Pebble and the heat-pump / air-con
The Pebble is not facing direct sunlight
LED Codes: Wi-Fi
BlinkUp Codes
The following guide should help you identify the LED status code patterns your Pebble may blink
amber Off amber OffNo Wi-Fi settings
BlinkUp successful green Off green Off Offgreen green Off
BlinkUp unsuccessful red Off red Off Offred red Off
WPS in progress (press
WPS button on router)
green red green Off redgreen green Off
Searching for
Wi-Fi network
red Off red Off red Off
Offred Off red Off red Off red
Joining the
Wi-Fi network
Getting IP address red amber Off amberred Off
Resolving server name amber red Off redamber Off
Connecting to server amber Off red Off
green Off green OffConnected to server
green Off green OffDownloading update
greenInstalling update
offNormal operation
green Off amber OffOffline, BlinkUp enabled
LED Codes contunied
Overview
If you are having trouble configuring your Pebble with BlinkUp™, please follow the
instructions in this guide.
General
When configuring your Pebble with BlinkUp, please ensure the following:
•The Pebble is powered on.
•The status LED is blinking. If your status LED is not blinking, you may need to restart
your Pebble.
•The screen of your mobile device is as close as possible to the BlinkUp sensor for the
entire time the screen is blinking.
•Your phone and device are as stationary as possible during BlinkUp.
Android Phones
If you are configuring the Pebble using an Android phone, please ensure:
•Auto Screen brightness is turned OFF
•Screen brightness is set to approx 80%.
•If you have a Samsung phone, Power Saving is off:
From the home screen, swipe from top to bottom to open the Quick Settings menu
Scroll across the Quick Settings menu until you find 'Power Saving'
if Power Saving is enabled, disable it.
BlinkUp Troubleshooting
•Stuck at "No Wi-Fi settings"?
The Pebble hasn't received any BlinkUp settings - consult the advice above.
•Stuck at "Searching for Wi-Fi network"?
Check that your network name (SSID) is entered correctly. Note that the Pebble will only join
2.4GHz Wi-Fi networks, not 5GHz ones.
•Stuck at "Joining the Wi-Fi network"?
Check that your network password is entered correctly.
•Stuck at "Getting IP address"?
Ensure that DHCP is active on your router and has enough possible IP address for all of your
devices, including the Pebble. Also check that "MAC address filtering" isn't enabled, or isn't denying
the Pebble access.
•Stuck at "Resolving server name"?
Check the DNS settings on your router. Some early Pebbles may be confused by the "DNS Relay"
mode on some routers; try disabling this mode if need be.
•Stuck at "Connecting to server"?
Check the firewall settings on your router. The Pebble needs to make a TCP connection to port
31314; ensure this is not blocked. Only TCP 31314 needs to be open; UDP 31314 can remain closed.
•Connects to server (green flash), then flashes red, then repeats?
This is usually the symptom of a run-time error in the Pebbles code. Contact www.pebble.com
Conditions of Warranty
Pebbleair Holdings Ltd (the manufacturer) warrants that all of its products are free of defects. Any
apparent fault will be rectified free of charge by Pebbleair Holdings Ltd for a period of 12 months from the
date of purchase, provided that:
All costs of installation, cartage, freight, travelling expenses and insurance are paid by the customer
The liability of Pebbleair Holdings Ltd under these Conditions of Warranty, is limited to any defective
components or workmanship directly attributed to the manufacture of this product
The manufacturer’s liability under this warranty is limited to the replacement of defective parts (or at the
manufacturer’s discretion, replace) without charge, where determined by the manufacturer
Where a replacement unit is provided, the manufacturer is entitled to retain the replaced product as its
property
The equipment has been installed correctly and is used in accordance with the instructions issued with
the product
In no event will Pebbleair Holdings Ltd or its agents accept any liability for any direct, indirect
or consequential losses or damages whatsoever or howsoever arising from the use of the
product.
Where conditions or warranties are implied or other rights are given in respect of these Conditions of
Warranty under the Trade Practices Act or any other laws they are, to the extent permitted by such laws,
excluded. Where such conditions, warranties or rights are not able to be excluded, Penguin Electronics
Limited liability for any breach of any such condition or warranty shall, to the extent permitted by such
laws, be limited to the repair or replacement of the equipment. These conditions may only be varied with
the written approval of the directors of Pebbleair Holdings Ltd.
www.pebbleair.com
All technologies, design and intellectual property is owned by:
Pebbleair Holdings Ltd
Version 1.1
Pebble Air ™ and The Pebble™
Are registered trademarks of Pebbleair Holdings Ltd
BlinkUp ™ is a registered trademark of Electric Imp, USA
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