PDG Mobility Stellar Series, Stellar, Stellar GL, Stellar GLT, Bentley Owner's Operation And Maintenance Manual

Rev: 2

Description: Stellar Series Manual

Date: 2019 July 9th

Document: 16059

STELLAR

DEALER This manual must be given to
the user of the wheelchair.

USER Before using this wheelchair read
this entire manual and save it for future
reference.

Series

MANUAL TILT WHEELCHAIR

Owner’s Operation and Maintenance Manual

Stellar/ Stellar GL/ Stellar GLT

Attendant/Assistants: Before assisting
the user of this wheelchair, read this
manual and save for future reference

For more information regarding PDG
products, parts and service, please visit
www.pdgmobility.com

PAGE 2

1 INTRODUCTION

Thank you for purchasing a PDG mobility wheelchair.

Please do not operate this equipment without first reading and understanding this
manual. If you are unable to understand the warnings and instructions, contact a
health care professional such as an Assistive Technology Practitioner (ATP), clinical
professional or therapist who is familiar with this type of product before attempting to
use this equipment.

If you have any questions or comments about this manual, the safety and reliability of
your wheelchair and the service you receive by us or your PDG supplier, please write or
call us using the contact information below:

PDG PRODUCT DESIGN GROUP INC.

#103- 318 East Kent Avenue South, Vancouver, BC V5X 4N6

Ph: [phone] Fax: [phone]

E-mail: [e-mail]

Please note and reference your product serial number when contacting PDG for us to
better serve your customer support needs.

Serial Number:

SAVE THIS MANUAL FOR FUTURE REFERENCE

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2 Table of Contents

1 INTRODUCTION ....................................................................................................... 2

2 Table of Contents..................................................................................................... 3

3 NOTICE – READ BEFORE USE .................................................................................... 5

4 SAFETY SUMMARY ................................................................................................... 6

5 SAFETY AND HANDLING OF WHEELCHAIRS .............................................................. 7

5.1 Stability and Balance...................................................................................................................7

5.2 Tilting ..........................................................................................................................................8

5.3 Curbs and Steps ..........................................................................................................................8

5.4 Stairways and Escalators ..........................................................................................................10

5.5 Transfers to and from Other Seats ...........................................................................................10

5.6 Weight Distribution ..................................................................................................................11

5.7 Reaching, Leaning, and Bending Forward ................................................................................11

6 ENVIRONMENTAL CONDITIONS ............................................................................. 12

7 STANDARD FEATURES ............................................................................................ 13

8 UNPACKING AND ASSEMBLY.................................................................................. 14

8.1 Inspection .................................................................................................................................14

8.2 Out of the Box Assembly Instructions ......................................................................................14

9 STORAGE ............................................................................................................... 15

10 SAFETY INSPECTION CHECKLIST ............................................................................. 15

11 MAINTENANCE ...................................................................................................... 17

11.1 Cleaning ....................................................................................................................................17

11.2 Suggested Maintenance Procedures ........................................................................................17

12 TROUBLESHOOTING .............................................................................................. 17

13 DAMAGE REQUIRING SERVICE BY QUALIFIED SERVICE AGENT .............................. 18

14 SETUP, ADJUSTMENTS & OPTIONS ........................................................................ 18

14.1 Adjustment Guide .....................................................................................................................18

14.2 Frame Options (and Identification) ..........................................................................................19

14.3 Seat Depth ................................................................................................................................20

14.4 Seat-To-Floor Height .................................................................................................................20

14.5 Armrests ...................................................................................................................................22

14.6 Front Rigging .............................................................................................................................23

14.7 Footplates .................................................................................................................................27

14.8 Backrest Adjustments and Options ..........................................................................................28

14.9 Rear Wheels ..............................................................................................................................29

14.10 Anti-Tippers ...........................................................................................................................31

14.11 Front Casters .........................................................................................................................32

14.12 Wheel-Locks ..........................................................................................................................32

14.13 Seat Tilt .................................................................................................................................34

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14.14 Gas Strut and Cable Assembly ..............................................................................................35

14.15 Heel Loops (Optional) ...........................................................................................................36

14.16 Padded Calf Strap (Optional) ................................................................................................37

14.17 Headrest (Optional) ..............................................................................................................37

14.18 Postural Support Devices or Lap Belts (Optional) .................................................................37

14.19 Oxygen (O2) Tank Holder (Optional) ....................................................................................38

14.20 IV (Intravenous) Pole Mount (Optional) ...............................................................................38

14.21 Extended Base with Rear Floor Jacks (Optional) ..................................................................38

14.22 Motor Vehicle and Transit Use .............................................................................................39

15 ISO 7176-15 TEST INFORMATION DISCLOSURE ...................................................... 42

16 LIMITED WARRANTY .............................................................................................. 44

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3 NOTICE – READ BEFORE USE

As a manufacturer of wheelchairs, PDG endeavors to supply a wide variety of
wheelchairs to meet the many needs of the end user. However, final selections of the
type of wheelchair to be used by an individual rests solely with the user and his/her
healthcare professional capable of making such a selection. Thus it is recommend an
Assistive Technology Professional, clinical professional or therapist be consulted to

determined which model would best meet the wheelchair user’s mobility and positioning

needs.

All wheelchair set-up and adjustments must be performed by a qualified technician. The
options you choose and the set-up and adjustments have a direct impact on the
wheelchairs stability. Factors to consider that affect your safety and stability are:

a. User’s abilities and capabilities specifically of strength, balance and

coordination.

b. The types of daily hazards and obstacles encountered.
c. The specific dimensions, options and set up of the wheelchair. In particular any

changes to the seat height, seat depth, seat angle, back angle, size and position
of the rear wheels and front casters will change the stability of your wheelchair.
You should only make changes after consulting with a qualified professional.

WARNING and CAUTION notices as used in this manual apply to hazards or unsafe
practices, which could result in personal injury or property damage.

NOTE – THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE
WITHOUT NOTICE. An updated version of this owner’s manual may be available at

www.PDGMobility.com

INDICATIONS FOR USE – The Stellar Series Manual Tilt Wheelchair is intended to provide
mobility to persons restricted to a seated position.

CONTRAINDICATIONS:

 Does not have the required ability to adequately manage the functions of a

manual tilt-in-space wheelchair and does not have a capable caregiver for the
required assistance

 Cannot tolerate prolonged periods in a seated position with posterior tilt
 Highly agitated occupants

WHEELCHAIR TIE-DOWN RESTRAINTS AND SEAT RESTRAINTS – PDG does not
recommend wheelchair users be transported in vehicles of any kind while in wheelchairs.
Wheelchair users should transfer to the vehicle seat and use the vehicle-manufacturer­installed restraint systems whenever it is feasible, and the unoccupied wheelchair should
be stored in a cargo area or secured in the vehicle during travel. However, if
transportation in a vehicle in the wheelchair is required, the wheelchair must be
equipped with PDG factory installed transport-ready tiedown mounting points and the
wheelchair occupant must use a restraint device. The Bentley wheelchair complies with
the crash testing requirements of ISO 7176-19: 2008 and, as such, has been designed and
tested for use as a forward-facing seat in motor vehicle. Thus, for transportation in a
vehicle the wheelchair must be restrained from movement using RESNA WC-4:2017,
section 18 wheelchair tie-down system and the vehicle must be equipped with RESNA
WC-4:2017, section 19 anchor points.

POSITIONING STRAPS and SEAT BELTS - IT IS THE OBLIGATION OF THE HOME DEALER,
THERAPISTS AND OTHER HEALTH CARE PROFESSIONALS TO DETERMINE IF A

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POSITIONING DEVICE IS REQUIRED TO ENSURE THE SAFE OPERATION OF THIS
EQUIPMENT BY THE USER. SERIOUS INJURY CAN OCCUR IN THE EVENT OF A FALL FROM
A WHEELCHAIR.

4 SAFETY SUMMARY

Operating Information Warning

Unless otherwise noted, all service and adjustments should be performed while the
wheelchair is unoccupied.

To determine and establish particular safety limits, practice bending, reaching and
transferring activities in several combinations in the presence of a qualified health
professional BEFORE attempting active use of the wheelchair.

 The necessary back angle MUST be selected BEFORE repositioning the rear wheels

forward.

 DO NOT operate the tilt function if the trigger release levers and cables are not

properly adjusted. Ensure that the tilt function is locked in place when the trigger
is released.

 DO NOT traverse, climb or go down ramps or slopes greater than 9°.
 DO NOT leave the occupied wheelchair unattended at any time, especially on an

incline.

 DO NOT attempt to reach objects if you have to move forward in the seat.
 DO NOT attempt to reach objects if you have to pick them up from the floor by

reaching down between your knees.

 DO NOT lean over the top of the back upholstery to reach objects from behind as

this may cause the wheelchair to tip.

 DO NOT shift weight or sitting position toward the direction of reach as the

wheelchair may tip.

 DO NOT tip the wheelchair about the rear wheel without assistance.
 DO NOT use an escalator to move a wheelchair between floors. Serious bodily

injury may occur.

 DO NOT attempt to stop a moving wheelchair with the wheel locks. WHEEL LOCKS

ARE NOT BRAKES.

 Before attempting to transfer in or out of wheelchair, every precaution should be

taken to reduce the transfer gap distance. Turn both casters towards the object
you are transferring onto. When transferring to and from the wheelchair, ALWAYS
ENGAGE BOTH WHEEL LOCKS.

 DO NOT operate the wheelchair on roads, streets or highways.
 DO NOT attempt to move up or down an incline that is wet, icy or is covered in an

oily film.

 DO NOT attempt to ride over curbs or obstacles. Doing so may cause your

wheelchair to tip and cause bodily harm or damage to the wheelchair.

 DO NOT use unauthorized parts, accessories, or adapters other than those

authorized by PDG.

 DO NOT attempt to lift the wheelchair by any removable (detachable) parts.
 DO NOT stand or use feet to apply significant pressure on the frame of the

wheelchair.

 For products supplied with anti-tippers, anti-tippers must be attached at all times.
 DO NOT use the footplate as a platform when getting in or out of the wheelchair.

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 Use seat restraint as recommended by home dealers, therapists, and other

healthcare professionals.

 Positioning belts should be considered to meet the user’s specific safety

requirements.

Tire Pressure

 If pneumatic tires are supplied, DO NOT use your wheelchair unless it has the

proper tire pressure (psi). DO NOT over inflate the tires. Failure to follow these
suggestions may cause the tire to explode and cause bodily harm. Recommended
tire pressure is listed on the side wall of the tire.

Weight Training

 PDG DOES NOT recommend the use of this wheelchair as a weight training

apparatus. PDG wheelchairs have NOT been designed or tested as a seat for any
kind of weight training. If the occupant uses said wheelchair as a weight training
apparatus, PDG shall NOT be liable for bodily injury and the warranty will be
voided immediately.

Weight Capacity

The Stellar wheelchair has a weight limitation of 250 lbs. for the standard base.

5 SAFETY AND HANDLING OF WHEELCHAIRS

“Safety and Handling” of the wheelchair requires the close attention of the wheelchair
user as well as the assistant. This manual points out the most common procedures and
techniques involved in the safe operation and maintenance of the wheelchair. It is
important to practice and master these safe techniques in order to comfortably navigate
in your environment.

Use this information only as a basic guide. The techniques that are discussed on the
following pages have been used successfully by many individuals.

Individual wheelchair users often develop skills to deal with daily living activities that
may differ from those described in this manual. PDG recognizes and encourages each
individual to try what works best in overcoming architectural obstacles that they may
encounter. Techniques in this manual are a starting point for the new wheelchair user
and assistant with “safety” as the most important consideration for all.

5.1 Stability and Balance

To assure stability and proper operation of your wheelchair, you must at all times
maintain proper balance. Your wheelchair has been designed to remain upright and
stable during normal daily activities as long as you do not move your centre of gravity
beyond the boundary of the wheelchair and exceed the balance point.

Virtually all activities which involve movement in the wheelchair have an effect on the
systems center of gravity. Anti-tippers MUST be attached at all times. PDG recommends
using positioning devices for additional safety while involved in activities that shift your
weight.

 DO NOT lean forward out of the wheelchair any further than the length of the

armrests. Make sure the casters are pointing in the forward position whenever
you lean forward. This can be achieved by advancing the wheelchair and then
reversing it in a straight line.

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 PDG DOES NOT recommend the use of this wheelchair for stretching exercises. If

the occupant uses the wheelchair as a stretching exercise apparatus, keep in mind
this will result in changes to the normal balance, the center of gravity and the
weight distribution of the wheelchair and make sure stability and balance are not
compromised.

Coping with Everyday Obstacles

Coping with the irritation of everyday obstacles can be alleviated somewhat by learning
how to manage your wheelchair. Always keep in mind the position of your center of
gravity to maintain stability and balance.

 WARNING: DO NOT attempt to perform a “wheelie” in your wheelchair because of

the dangerous nature of this type of maneuver.

A Note to Wheelchair Assistants

When assistance to the wheelchair user is required, remember to use good body
mechanics. Keep your back straight and bend your knees whenever tilting the
wheelchair or traversing curbs, or other obstacles.

Be aware of any removable (detachable) parts. These must NEVER be used for hand-held
or lifting supports, as they may be inadvertently released, resulting in possible injury to
the user and/or assistant(s)

When learning a new technique, have an experienced assistant help before attempting it
alone.

5.2 Tilting

 WARNING: DO NOT tilt the wheelchair without assistance.
 WARNING: Decreased stability may result from a seat position tilted past 0°

(neutral) or horizontal. Ensure that anti-tippers are used at all times.

When tilting the wheelchair, an assistant should grasp the back of the wheelchair on a
non-removable (non-detachable) part. Inform the wheelchair occupant before tilting the
wheelchair and remind him/her to lean back. Be sure the occupant’s feet and hands are
clear of all wheels and pinch points. In preparation to operate the tilt:

 Ensure the occupant’s arms and legs are stable on the armrest and the

footrest/legrest respectively.

 Ensure the tilt mechanism is clear of hands, feet or foreign objects.
 DO NOT push or propel the chair with the seat tilted in a forward position.
 DO NOT add chair accessories that are not specifically designed for the Stellar

series.

5.3 Curbs and Steps

 WARNING: Maneuvering over curbs and steps can be dangerous.
 WARNING: DO NOT try to climb or descend a curb or step without assistance. It

may cause your chair to exceed its balance point and tip over.

 NEVER attempt to climb or descend a curb or step more than 4” high.
 CAUTION: ALWAYS maneuver straight up and down a curb or step. Climbing or

descending at an angle can lead to a fall or tip.

 CAUTION: be aware that dropping down from a curb or step can damage your

chair or loosen fasteners.

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Figure 5.3: Assistant
positioning for climbing curbs
single steps – method 1

Figure 5.1: Assistant
positioning for climbing curbs
single steps – method 1

Figure 5.2: Assistant positioning
for climbing curbs or single steps­method 2

PAGE 9

Use the following procedure to tackle shallow curbs, steps or obstacles:

Climbing a curb or single step – Method 1

To climb over a curb or single step have the front of the
wheelchair facing the obstacle and advise your assistant
to stand at the rear of your wheelchair and apply a
continuous downward motion. This will tip the
wheelchair about the rear wheels thereby lifting the
front caster of the ground. As a balance point is achieved
and the front casters clear the curb, instruct your
assistance to roll the wheelchair forward and slowly
lower the front caster to the upper level as they are
beyond the edge of the curb or step. Following, instruct
your assistant to lift and roll the rear wheels up to the
upper level.

Climbing a curb or single step – Method 2

Unless the first assistant has exceptional upper body
strength, it is recommended that METHOD 2 uses two (2)
assistants. The second assistant should be positioned at
the front of the wheelchair lifting upward on a non­removable (non-detachable) part of the wheelchair
frame when lifting and stabilizing the wheelchair and
when the wheelchair is being lowered to the ground.
The first assistant should stand on the sidewalk and turn
the wheelchair so that the rear wheels are against the
curb. The wheelchair should be tilted back to the balance
point and, in one continuous downward movement, the
rear wheels should be pulled up and over the curb. DO
NOT return the front casters to the ground until the
wheelchair has been pulled backward far enough for the
front casters to clear the edge of the curb.

Descending a curb or single step

WARNING: NEVER attempt to descend down any curb or

obstacle facing forward.

To descend from a curb or a single step, position your
wheelchair so that the front of the wheelchair is facing
away from the curb a couple of meters and ask your
assistant to stand behind your wheelchair. Next, instruct
your assistant to step down the curb and carefully pull
the wheelchair backwards. As the rear wheels roll over
the edge of the curb, allow them to slowly roll down the
rear wheels to the lower level. Once the rear wheels are
safely on the lower level instruct your assistant to tip the
chair about the rear wheels, lifting the casters off the
upper level and continue to slowly roll the wheelchair
backwards taking small steps until the front casters have
cleared the curb or single step and they can be lowered
to the ground at the lower level.

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Figure 5.4: Assistant positioning
for climbing stairs
Figure 5.5: Transferring to and
from other seats

PAGE 10

5.4 Stairways and Escalators

WARNING – DO NOT use an escalator to move a wheelchair between floors. Serious
bodily injury may occur.

WARNING – DO NOT attempt to lift a wheelchair by lifting on any removable

(detachable) parts. Lifting by means of any removable (detachable) parts of a wheelchair
may result in injury to the user or damage to the wheelchair.

Extreme caution is advised when it is necessary to move an occupied wheelchair up or
down the stairs. PDG recommends using two (2) assistants and making thorough
preparations. Make sure to use ONLY secure, non-detachable parts for hand-held
supports.

Follow this procedure for moving the wheelchair
between floors when an elevator is NOT available:

1. After the wheelchair has been tipped back to the

balance point, once assistant (in the rear) backs
the wheelchair up against the first step, while
securely grasping a non-removable (non­detachable) part of the wheelchair for leverage.

2. The second assistant, with a firm hold on a non-

detachable part of the framework, lifts the
wheelchair up and over the stair and steadies the
wheelchair as the first assistant places one (1) foot
on the next stair and repeats STEP 1.

3. The wheelchair should not be lowered and

released until the last stair has been negotiated
and the wheelchair has been rolled clear of the top
of the stairway.

5.5 Transfers to and from Other Seats

WARNING — before attempting to transfer in or out of the

wheelchair, every precaution should be taken to reduce
transfer gap distance. Turn both casters toward the object you
are transferring onto. Ensure the wheel locks are engaged to
help prevent wheels from moving.

NOTE — this activity may be performed independently
provided you have adequate mobility and upper body
strength.

1. Position the wheelchair as close as possible alongside the

seat to which you are transferring, with the front casters
pointing toward it. Engage wheel locks. Shift body weight
into seat as you transfer.

2. During independent transfer, little or no seat platform will

be beneath you. Use a transfer board if at all possible.

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Figure 5.6: Center of gravity

Figure 5.7: Forward reach in wheelchair

Figure 5.8: Reaching objects on the
ground

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5.6 Weight Distribution

WARNING – DO NOT attempt to reach objects if you have to move forward in the seat

or pick them up from the floor by reaching down between your knees.

Many activities require the wheelchair owner to
reach, bend and transfer in and out of the
wheelchair. These movements will cause a change
to the normal balance, the center of gravity, and
the weight distribution of the wheelchair. To
determine and establish your particular safety
limits, practice bending, reaching and transferring
activities in several combinations in the presence
of a qualified health professional BEFORE
attempting active use of the wheelchair.

5.7 Reaching, Leaning, and Bending Forward

Functional Reach from a Wheelchair

Proper positioning is essential for your safety. When
reaching, leaning, bending forward, it is important to
use the front casters as a tool to maintain stability
and balance.

Bending Forward

Position the front casters so that they are extended
as far forward as possible and engage wheel locks.
DO NOT LEAN FORWARD OF THE ARMRESTS.

Bending Backward

WARNING — DO NOT lean over the top of the back upholstery. This will change your

center of gravity and may cause you to tip over.

Reaching Objects on Ground

Position wheelchair as close as possible to the
desired object. Point front casters forward to create
the longest possible wheelbase. Reach back only as
far as your arm will extend without changing your
sitting position.

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6 ENVIRONMENTAL CONDITIONS

WARNING:

1. Use extra care if you must operate your wheelchair on a wet or slick surface. If

you are in doubt, ask for help.

2. Contact with water or excess moisture may cause your chair to rust or corrode,

resulting in failure of critical components.

a. Do not use your chair in a shower, pool or other body of water. The chair

tubing and parts are NOT water-tight and may rust or corrode from the
inside.

b. Avoid excess moisture (for example, do not leave your chair in a damp

bathroom while taking a shower or store it outside).

c. If your chair does get wet (from cleaning or otherwise), dry it as soon as

possible.

3. Terrain
a. Your wheelchair is designed for use on firm, regular, even surfaces such as

typical interior spaces, concrete or asphalt.

b. Operating your wheelchair in sand, loose soil or over rough terrain may

damage wheels, casters, the footrests, or other components of your
wheelchair.

NOTE - Failure to heed these warnings could result in severe injury to yourself or others
as well or damage to your wheel chair.

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1. Lower Frame

2. Upper Frame

3. Sub-Frame Assembly

4. Gas Strut Assembly (Yellow Spring)

5. Removable – Adjustable Height Armrest – Single Post

6. Front Casters

7. Rear Wheels

8. Standard Hand Rims

9. Rear Axle Bolts/Quick Release Axles

10.Wheel locks

11.Backrest

12.Plug-in Front Rigging

13.Composite Foot Plates

14.Tilt Activator (Trigger)

15.Anti-Tippers

Figure 7.1: Standard Features

PAGE 13

7 STANDARD FEATURES

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8 UNPACKING AND ASSEMBLY

NOTE – Unless the wheelchair is to be assembled immediately, retain cartons and

packing materials for use in storing the wheelchair until assembly is required

1. Check for any obvious damage to the carton or its contents. If damage is evident,

take pictures of the damages and notify your Dealer/Carrier immediately.

2. Remove all loose packing from the carton.

3. Carefully remove all components from the carton.

8.1 Inspection

Examine exterior of the wheelchair for nicks, dents, scratches or other damage. Inspect
all components. Check the rear wheels for camber. If damage is evident, notify your
Dealer/Carrier immediately.

8.2 Out of the Box Assembly Instructions

When unpacking the wheelchair, you will need to assemble the armrests, backrest, and,
front rigging (if applicable), connect the cable from the strut to the tilt activator (trigger)
and anti-tip tubes to complete the set-up.

Backrest

The seat frame has two bolts installed along the left and right side of the rear of the seat
frame. Remove these bolts on each side and place the backrest subassembly into the
back of the seat frame and replace bolts and fasten securely, see section 14.3. To attach
tilt actuator cable to the back post (trigger) follow instructions in section 14.14.2

Front Rigging

Installing the front rigging depends on the type of front rigging included with chair – For
the Easy-Out front rigging, squeeze the front rigging trigger and slide the front rigging
into the square cross-sections on the side of the upper frame until the latch aligns and
engages with the upper frame hole and snaps into place. For the standard plug-in front
rigging, push in the button on the side of the upper tube and slide into the frame until
snap button engages. For the “swing-away” style front rigging attach the front rigging on
top of the pre-installed mounted adaptor and rotate to lock into place.

Arm Assembly

Install the arm assembly by simply sliding the arms into the armrest receivers on the
upper frame.

Cable

To install the cable, ensure the lower end of the cable housing is placed in the holes in
the junction block and then install the other end of the cable to the trigger, as usual.
Once the cable is assembled into the trigger, the assembly will be under slight tension,
and the cable housing will stay inserted in the block. Refer to section 14.14 to detailed
instructions.

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Anti-Tip Tubes

If anti-tip tubes are not already installed on the chair, locate them in the box and slide
them into the receivers at the back underside of the frame so that the rollers are
pointing downwards. These will prevent the chair from overturning if the centre of
gravity moves too far rearward. Anti-tip tubes are mandatory for safety and warranty

protection.

IMPORTANT — with the user sitting in the chair, check to ensure the wheelchair is stable

in all tilted/un-titled positions before dispensing the wheelchair.

9 STORAGE

Store the repackaged PDG Wheelchair in a dry area away from sunlight and sources of
heat. Do not place other objects on top of the repackaged wheelchair.

10 SAFETY INSPECTION CHECKLIST

Examine the exterior of the PDG Wheelchair for nicks, dents, scratches, or other
damages. Inspect all components. If damage is evident, notify your Dealer/Carrier
immediately.

NOTE — twice per year take your wheelchair to a qualified dealer for a thorough
inspection and servicing. Regular cleaning will reveal loose or worn parts and enhance
the smooth operation of your wheelchair. To operate properly and safely, your
wheelchair must be cared for in a manner similar to a motor. Routine maintenance will
extend the life and efficiency of your wheelchair.

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