PCS digital System 24, System 48 Installation Manual
System 24/48
Installation Manual
Digital Communications
for the Growing Business
Copyright (C) PCS digital™
2/2005
Table of Contents
Notices .................................................................................................... vii
Disclaimer .............................................................................................. vii
Electric-Static Discharge ........................................................................ vii
Voltage Do’s and Don’t’s........................................................................ vii
Safety Guidelines................................................................................... viii
Life Support Notice ................................................................................ viii
FCC Regulation ..................................................................................... ix
Regulatory Information (U.S.A.)............................................................. ix
FCC Part 68 Compliance ....................................................................... ix
Telephone Company Notification ........................................................... x
Incidence of Injury.................................................................................. x
Hearing Aid Compatibility ....................................................................... x
Year 2000 Compliance........................................................................... x
UL/CSA Safety Compliance ................................................................... x
Notice of Compliance............................................................................. x
Toll Fraud and DISA Disclaimer ............................................................. x
Warranty Repair..................................................................................... xi
Limited Warranty.................................................................................... xi
Exclusions.............................................................................................. xi
i
Installation ................................................................................................... 1-3
Introduction ............................................................................................ 1-3
Welcome to PCS Digital ................................................................... 1-3
System Capabilities .......................................................................... 1-4
About This Manual............................................................................ 1-5
General Description.......................................................................... 1-5
System Components ........................................................................ 1-5
Installation Guide ................................................................................... 1-7
System 24 Wiring and Start-up......................................................... 1-8
System 48 Wiring and St art-up......................................................... 1-10
Single Line Adapter (SLA) Wiring........................................................... 1-12
Specifications......................................................................................... 1-13
Caller ID Installation............................................................................... 1-14
Caller ID Wiring...................................................................................... 1-15
31-Button Display Telephone ................................................................. 1-17
Programming
About this section................................................................................... 2-3
Database Admin Programming the PCS digital System 24/48............... 2-4
Station Database Admin......................................................................... 2-5
Day Class ......................................................................................... 2-6
CO Receive Assignment................................................................... 2-7
Account Code ................................................................................... 2-8
Station DSS Owner........................................................................... 2-9
CO Line Programming ........................................................................... 2-10
CO Line Group ................................................................................. 2-11
ii
Table of Contents
Call Handling.......................................................................................... 2-12
Pause ............................................................................................... 2-13
VM Dialing Ratio............................................................................... 2-14
DISA ................................................................................................. 2-15
External Call Forward ....................................................................... 2-16
Call Abandon Time ........................................................................... 2-17
CO Preset Call Forward ................................................................... 2-18
Wait -ICLID....................................................................................... 2-20
Resource................................................................................................ 2-21
Letter Type........................................................................................ 2-22
Database Password ......................................................................... 2-23
Pre-Programmed Messages............................................................. 2-24
System Speed No............................................................................. 2-25
System Time..................................................................................... 2-26
Name Directory................................................................................. 2-27
Data Link .......................................................................................... 2-28
Restriction.............................................................................................. 2-29
Toll Restriction Theory ...................................................................... 2-30
System Application................................................................................. 2-31
Hunt Groups ..................................................................................... 2-32
Voice Mail ......................................................................................... 2-33
Appendix A (Programming PCS digital System 24/48 with PCS Mail) ... 2-34
Feature Code - Alphabetical.................................................................. 2-37
Feature Code - Code ............................................................................. 2-38
System Features and Operation ................................................................. 3-1
General Conventions ............................................................................. 3-3
Quick Reference Chart .......................................................................... 3-5
Features................................................................................................. 3-11
Account Code ................................................................................... 3-11
Forced and Verified..................................................................... 3-11
Unforced and Unverified.............................................................. 3-12
Alarm - Station.................................................................................. 3-12
Alarm - System ................................................................................. 3-13
Alternate Attendant Position ............................................................. 3-14
Answering Machine Emulation ......................................................... 3-14
Attendant Administration................................................................... 3-15
Service Mode .............................................................................. 3-15
Attendant Position ............................................................................ 3-16
Authority Code - Traveling Class of Service ..................................... 3-16
Auto Line Select ............................................................................... 3-17
Automatic Redial .............................................................................. 3-18
Background Music ............................................................................ 3-18
Busy Lamp Field (BLF)..................................................................... 3-18
Call Back .......................................................................................... 3-19
Call Brokering ................................................................................... 3-20
Call Forward Display ........................................................................ 3-20
Table of Contents
iii
Call Forward ..................................................................................... 3-20
No Answer................................................................................... 3-21
Busy ............................................................................................ 3-22
Busy / No Answer........................................................................ 3-22
Idle .............................................................................................. 3-22
All Call ......................................................................................... 3-23
Follow Me.................................................................................... 3-23
Call Park........................................................................................... 3-24
Call Pickup........................................................................................ 3-25
Direct Station............................................................................... 3-25
Group .......................................................................................... 3-25
Call Waiting....................................................................................... 3-26
Caller Identification ........................................................................... 3-26
Caller Identification Review .............................................................. 3-27
Class of Service................................................................................ 3-27
CO Line Access................................................................................ 3-29
CO Line Assignment......................................................................... 3-29
CO Line Group Assignment.............................................................. 3-30
CO Line Pool .................................................................................... 3-30
CO Line Status Indication ................................................................. 3-31
CO Line Type Assignment ................................................................ 3-31
Conference ....................................................................................... 3-32
Supervised .................................................................................. 3-32
Unsupervised .............................................................................. 3-33
Direct Inward System Access (DISA) ............................................... 3-34
Directory Dial .................................................................................... 3-36
Distinctive Ring - CO Line ................................................................ 3-37
Distinctive Ring - Station................................................................... 3-37
Do Not Disturb .................................................................................. 3-38
Do Not Disturb Override ................................................................... 3-38
Drop Caller Time-Out........................................................................ 3-38
DSS Console .................................................................................... 3-39
External Call Forward ....................................................................... 3-40
Flash................................................................................................. 3-40
Flex Button Review and Programming ............................................. 3-41
Forced Tone Ring ............................................................................. 3-44
Headset Mode .................................................................................. 3-44
Hold .................................................................................................. 3-45
System Hold................................................................................ 3-45
Exclusive Hold............................................................................. 3-46
Reminder Time............................................................................ 3-46
Hold Abandon (Loop Supervision)............................................... 3-46
Automatic Hold............................................................................ 3-47
Hot Line ............................................................................................ 3-47
Hour Mode Selection ........................................................................ 3-49
Hunt Groups ..................................................................................... 3-49
Intercom Calling................................................................................ 3-50
iv
Table of Contents
Last Number Redial.......................................................................... 3-51
Letter Scheme .................................................................................. 3-51
Loud Bell Control .............................................................................. 3-52
Message Waiting .............................................................................. 3-52
Leave a Message........................................................................ 3-52
Receiving a Message.................................................................. 3-53
Cancellation ................................................................................ 3-53
Music on Hold................................................................................... 3-53
Mute ................................................................................................. 3-53
Muted Ringing .................................................................................. 3-53
Night Service .................................................................................... 3-54
One Button Record........................................................................... 3-54
Paging .............................................................................................. 3-55
Pause ............................................................................................... 3-56
Preset Call Forward.......................................................................... 3-56
Privacy Release................................................................................ 3-57
Private Line....................................................................................... 3-58
Receive Assignment ......................................................................... 3-58
Ring Assignment............................................................................... 3-59
Ringing Line Priority ......................................................................... 3-59
Save Dialed Number ........................................................................ 3-60
Station Camp On .............................................................................. 3-60
Station Feature Status Check ........................................................... 3-61
Station Groups.................................................................................. 3-61
Station Lock / Unlock........................................................................ 3-62
Station Message Detail Recording (SMDR)...................................... 3-63
Station Speed Dial ............................................................................ 3-63
Saving Speed Dial Numbers ....................................................... 3-64
Retrieving Speed Dial Number.................................................... 3-64
System Speed Dial ........................................................................... 3-65
System Time..................................................................................... 3-65
Text Messaging................................................................................. 3-66
Sending a Text Message ............................................................. 3-66
Receiving a Text Message .......................................................... 3-67
Station Notification ...................................................................... 3-67
Toll Restriction .................................................................................. 3-68
Tone / Inter-digit Duration ................................................................. 3-69
Tone / Pulse Mode............................................................................ 3-69
Pulse-to-Tone Switch over........................................................... 3-69
Transfer ............................................................................................ 3-69
Supervised .................................................................................. 3-69
Unsupervised .............................................................................. 3-70
Transfer Recall ................................................................................. 3-70
Trunk Queuing.................................................................................. 3-71
User Names...................................................................................... 3-72
User Saved Number Redial.............................................................. 3-73
Voice Announce................................................................................ 3-73
Voice Mail Button.............................................................................. 3-74
Voice Over Busy ............................................................................... 3-74
Activating..................................................................................... 3-74
Rejecting ..................................................................................... 3-74
Talk Back..................................................................................... 3-74
V olume Control................................................................................. 3-75
Warning Tone.................................................................................... 3-75
Appendix A - Customer Database Worksheets............................................ A-1
Station Flexible button Worksheet......................................................... A-2
Station Programming Worksheet ........................................................... A-3
CO Line Programming Worksheet ......................................................... A-5
Call Handling Programming Worksheet ................................................. A-7
Resource Programming Worksheet ....................................................... A-9
Toll Restriction Programming Worksheet ............................................... A-11
Single Line St ation Number Conversion ................................................ A-3
System Application Programming Worksheet ........................................ A-13
v
Appendix B - Index ...................................................................................... B-1
©Copyright PCS digital
TM
All rights reserved - 02/2005
vi
Notices
vii
Notices
Disclaimer
This manual contains current information about the PCS digital™ as
written during the month of April 2003, the contents are subject to
change without notice. Every effort has been made to ensure the
accuracy of any information provided.
Electric-Static Discharge
All electronic boards are susceptible to electro-static discharge and
the PCS digital™ is no exception. Care should be taken in when
handling the circuit by the edges only and keeping the cards in antistatic
bags is imperative. Us an antistatic wrist strap or grounding strap
while installing the equipment. Any damage cause by electro-static
discharge or mishandling will void the warranty provided by PCS
digital™.
Voltage Do’s and Don’ts
Ensure to check your local electrical codes for proper installation of
telephone and electronic components. Follow the safety guidelines
provided by the UL document 1459, issue 2, which is the safety
specification for telephone equipment installation. Check your outlet
for proper wiring and voltage levels, your neutral to ground voltage is
critical for electronic equipment optimal operation and longevity.
Typically an AC voltage reading of less than .5 VAC between your
neutral to ground is required.
Safety Guidelines
When installing telephone equipment, the basic safety precautions
should be met in order to minimize the risk of fire and or electrical
shock.
◊ Read and understand all instructions in this manual and safety
documentation.
◊ Do not use or install equipment where it is prone to water hazard
or leakage.
◊ Read and understand all labels on product prior to installation.
◊ Equipment is manufactured with ventilation holes since they contain
no fan; proper care must be taken so that these vents do not get
blocked. There is a risk of equipment failure or fire if these vents
are blocked.
◊ Install equipment on a dry flat fire retardant Plywood and never
install on a shelf or desktop.
viii
Notices
Life Support Notice
Since this product is not sold with a built in battery backup or UPS
(Un-interruptible Power Supply), it is not the intent that this unit be
installed in a life support environment or elevator.
FCC Regulation
This equipment has been tested by an independent lab and found to
comply with the limits for a Class A digital device, pursuant to part 15
of the FCC Rules as reproduced below.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment. The equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense. FCC ruling
states that the owner of the system to be installed gives the local
telephone company sufficient advance notice of the intention to use
privately owned telephone equipment. The owner must also furnish
information as to the identification of the particular lines to be connected
to the system and the affected telephone numbers. FCC registration
information on the model number, FCC-assigned registration number
and ringer equivalence information must also be furnished. The ringer
equivalence (REN) is used to determine how many devices can be
connected to a telephone line. In most areas, the sum of RENs of all
devices on one line should not exceed five. If too many devices are
attached, they may not ring properly. Should there be any questions
that the customer provided equipment causes harm to the telephone
network, the local operation company is required to notify the customer
of an impending temporary interruption of service. The customer must
be given the opportunity to correct the existing problem, if possible.
The telephone company must also advise customers of their rights
for filing complaints before the FCC. The telephone company may
make changes in its technical operations and procedures. If such
changes affect the compatibility or use of the system, the telephone
company is required to give adequate notice of the changes. Under
no circumstances is the equipment to be altered or modified without
written approval of the manufacturer. Failure to gain permission for
any modification will void the warranty.
Notices
“This equipment generates and uses RF energy and if not installed and used in
accordance with the Instruction Manual, may cause interference to Radio Communications.
It has been tested and found to comply with the limits for a Class A computing device,
pursuant to Subpart J of Part 15 of the FCC Rules, which are designed to provide
reasonable protection against such interference, when operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference,
in which case the user, at his own expense, will be required to take whatever measures
may be required to correct the interference.”
ix
Regulatory Information (U.S.A.)
The Federal Communications Commission (FCC) has established
rules that allow the direct connection of the PCS digital™ System 24
and PCS digital™ System 48 systems to the telephone network.
Certain actions must be undertaken or understood before the
connection of customer provided equipment is completed.
FCC Registration Number for PBX or
hybrid operation (CO Line accessed
by means of dial-access-codes or
FCC Registration Number for Key
System operation (CO Line access by
Ringer Equivalence Number (REN) or 1.0B 1.2B
Type and USOC number of the inter RJ21X RJ21X
D6XTAI-23086-MF-E D6XTAI-25245-MF-E
Telephone Company Notification
Before connecting the PCS digital™ System 24 and PCS digital™
System 48 system to the telephone network, the local telephone
company must be given advance notice of intention to use customerprovided equipment, and must be provided with the following
information:
◊ Telephone numbers to be connected to the system
◊ PCS digital™ System 24 or System 48 system information
◊ Ringer Equivalency Number (REN)
◊ USOC jack required for direct interconnection with the telephone
network (RJ11C)
◊ FCC Registration Numbers (Refer to Table A)
D6TAI-25246-KF-E
x
Notices
Incidence of Injury
The telephone company determines that the customer-provided
equipment is faulty and possibly causing harm or interruption to the
telephone network, it should be disconnected until repairs can be
made. If this is not done, the telephone company may temporarily
disconnect service.
Hearing Aid Compatibility
All PCS digital™ Systems’ digital terminals are Hearing Aid Compatible,
as defined in Section 68.316 of Part 68 FCC Rules and Regulations.
UL/CSA Safety Compliance
The PCS digital™ System 24 and 48 have met all safety requirements
and were found in compliance with the Underwriters Laboratories (UL)
1459.
Notice of Compliance
The PCS digital™ System 24 and 48 comply with all rules regarding
radiation and radio frequency emissions by Class A computing devices.
In accordance with FCC Standard 15 (Subpart J), the following
information must be supplied to the end user:
Toll Fraud and DISA Disclaimer
The PCS digital™ System 24 / 48 device is designed by PCS digital™
to be reasonably secure against intrusions from fraudulent callers, it
is by no means fraud proof. Therefore, no express or implied warranty
is made against such fraud including interconnection to the long
distance network
While this device is designed to be reasonably secure against invasion
of privacy , it is by no means invulnerable to such invasions. Therefore,
no express or implied warranty is made against unlawful or
unauthorized utilization which results in the invasion of one’s right of
privacy.
PCS digital™ has made reasonable effort to ensure that this product
works in most business environments. There may be some
environments (RFI and EFI) in which this product may not work. In
such cases, it is the responsibility of the interconnect to take the
necessary actions to correct any RFI interference.
Use of Station Lock Feature 97 will restrict access to 911. Also, use of
certain music sources for BGM or MOH may violate copyright laws.
Notices
xi
Warranty Repair
If you have troubles the with the PCS digital™ System 24 or the PCS
digital™ System 48, please contact PCS digital™ technical support
at (480)-222-1159 for repair, return authorization or warranty
information.
Limited Warranty
PCS digital™ provides original purchases with a limited warranty
against defects in material and workmanship on this product for three
(3) years from date of purchase. This limited warranty is extended
only to original purchasers.
THIS WARRANTY SPECIFICALLY EXCLUDES THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY
PARTICULAR PURPOSE. THIS LIMITED WARRANTY IS IN LIEU
OF AND EXCLUDES ANY CLAIMS BY THE PURCHASER FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES.
Exclusions
This warranty does not apply to defects or malfunctions caused by
abuse, accident, modification, negligence or any other damage not
resulting from defects in the original materials or workmanship or for
reasons beyond the control of PCS digital™.
Some states do not allow for the exclusion of consequential or
incidental damages. In which case the foregoing exclusions may not
apply to you. This warranty gives you specific legal rights that vary
from state to state.
xii
Notices
PCS digital
System 24
and
System 48
1-1Installation
TM
Installation
1-2
Installation
Introduction
This manual is intended to provide the information necessary to install, program and
maintain the PCS digital™ System 24 and System 48.
Welcome to PCS digital™
The PCS digital™ is a compact, digital communication system. PCS digital™ has been
designed to provide today’s business with a feature-rich system enabling even the
smallest company to project the image of a much larger company. Overall productivity
of the company will increase because applications may be solved based on a compliment
of communication features.
System Capabilities
The PCS digital™ provides a single company with the following two important business
services:
1-3Installation
Attendant Functions
PCS digital™ provides:
◊ Dial an extension number to reach someone.
◊ One button transfer with DSS appearance.
◊ Key or PBX line access.
◊ Hot Pad dialing.
Direct CO Line Ringing
◊ Day and Night Ring schedule.
◊ Ring multiple extensions.
◊ Ring to Hunt groups.
◊ External Preset transfer off site.
1-4
About this manual
About this manual
Installation
This manual is intended to establish a guideline for the most common types of PCS
digital™ System 24 and System 48 installations.
Typically there are two type of customer scenario’s;
A) The customer that insists that calls be answered by a human first, then transferred
to the appropriate party or station.
System 24 / 48
PCS Mail
An alternative to ringing one station, ring an “All Ring Hunt Group”
System 24 / 48
All Ring Hunt Group
PCS Mail
B) The customer that has realized the value in having an auto attendant answer the
calls and transfer to the appropriate party or extension.
System 24 / 48
PCS Mail Answers
the call
Dialed Station
PCS Mail
PCS digital™ General Description
The PCS digital™ System 24 and System 48 system technology incorporates a digital
technology for voice switching and call processing utilizing Pulse Code Modulation and
Time Division Multiplexing (PCM/TDM). The PCS digit al™ System 24 and System 48
are allowed to migrate the digital terminals and terminal accessories throughout the
entire PCS digital™ Systems. ISDN-like, 2B+D technology complements the system
architecture and capabilities. On one industry standard twisted pair, key telephones
perform all system functions and voice communications. Some additional features of
the PCS digital™ systems include:
◊ A non-blocking switch, with no loss or degradation of voice signals.
◊ Stored-Program Control (SPC), utilizing a 16-bit, 8 MHz microprocessor.
◊ Memory consists of 512 KB of Read Only Memory (ROM) and 128 KB of Random
Access Memory (RAM).
When an analog device interface is required, a 2-Port Central Office (CO) Module may
be connected to any one digital station port. The 2B+D technology allows the PCS
digital™ systems to split one digital key telephone port voice channel (B1) and the
second voice channel (B2) to provide two independent SL T -type device interfaces. The
2-Port CO Module may be expanded with the 2-Port Analog Expansion (in the 2-Port
CO Module housing).
1-5Installation
Installation Guide
The 2-Port CO Module and 2-Port Analog Expansion each require one dedicated digital
station port.
System Components
The PCS digital™ system 24 and system 48 systems are comprised of two key telephone
models, an optional Direct Station Selector (DSS) and a modular Key Service Unit
(KSU) which houses the following KSU components:
◊ 3 x 8 Module
◊ Option Module
The application of analog devices in the PCS digital™ System 24 and System 48 has
the effect of two-to-one port gain. For every single digital port used to interface with the
2-Port Single Line Adaptor Box or Expansion card, two analog ports are available.
PCS digital™ System 24 / 48 Installation Guide
Guidelines
1. Remove all equipment from boxes and inspect for damage. If damage or abuse is
detected, please contact the PCS digital™ MRA department at:
(480)-222-1159.
2. Locate the wall mounting template and screws. Note: In some situations the
installation might require different or longer screws. Place template level on wall
and fasten screws where indicated on template for mount holes. Remove template
from wall.
3. Remove the four (4) screws which secure the cover to the PCS digital KSU.
4. Locate the screw holes in both upper corners of the KSU. Holding the KSU with the
letters upright will provide that your unit is properly positioned.
1-7Installation
Installation Guide
5. Hang KSU on wall, using the screws that you fastened onto the template.
6. Plug the amphenol cable onto the 3 X 8 Card / Board and punch down station wiring
according to the wiring plan provided in this manual.
7. Plug the power cord into a 1 17
+ 10% V AC outlet. It is a good idea to double check
the viability of the outlet ground by testing between the neutral and ground lugs,
which ideally has an AC voltage reading of less than .5 VAC.
8. Apply power to the KSU by pressing the KSU switch to the ON position. KSU has a
solid Red LED.
9. Now toggle the S-1 initialization switch into the ON position, KSU Red LED is now
flashing.
10. If your wiring is correct then you should have station 10 displaying on your first
station.
11. System needs to be left plugged in for 12 continuous hours to ensure database
back up battery will maintain any Admin Database changes.
1-8
System24 Wiring and Start-up
System 24 Wiring and Start-up
PCS digital™ System 24 Start-up Procedure
Installation
Step 1: Before plugging the KSU in, check all connections:
Step 2: Turn Initialization Switch E ON (right).
Step 3: Plug the system into a UPS or Surge Suppressor. Never plug the KSU directly into a
Step 4: Turn the power switch B ON (right position marked with -) and observe the LED C.
Note: If the LED does not flash within 10 seconds, turn the power switch B OFF, turn the
Initialization Switch
1. Turn the power switch B off (left position marked with an O).
2. Main power connector T to Main Board.
3. Battery charge connector R to Main Board.
4. 3x8 Ribbon Cable to Main Board.
5. Option Module Ribbon Cable to Main Board.
6. 25-pair Champ connector to 3x8 Board.
7. Ground the cabinet.
8. Make sure the Initialization Switch E is turned OFF (left) for 2 minutes.
wall outlet. A power surge can damage the system, and will void the warranty.
The LED should begin to flash within 10 seconds.
E OFF for at least 2 minutes, and repeat steps 2 thru 4.
A Power Supply
B On / Off Switch
C Diagnostic LED
D 3x8 Board (3 CO x 8 Station)
E Initialization Switch
F CPU Board
G EPROM Software
H Option Board
I SMDR RS-232 Port
J Remote Programming RS-232 Port
K Loud bell Connector (24 vdc,1amp)(1/8” Mono-Phono Plug)
L Background Music (BGM) Connector
(1/8” Mono-Phono Plug)
M External Paging Port Connector (1/8” Mono-Phono Plug)
N Music on Hold (MOH) Connector (1/8” Mono-Phono Plug)
O BGM Volume Control
P Paging Volume Control
Q MOH Volume Control
R Ni-MH Battery Power Supply Connector
S Ni-MH Battery for Memory Backup
T KSU Power Supply Connector
U DC Fuse
V AC Fuse
W Power Loss Backup Connector
X Cable Stay
Y Expansion Slot for 3x8 Board
Z Expansion Slot for 3x8 or 6 CO Board
CO / PBX
LINES 1 thru 3
24AWG CAT3
Single Twisted Pair Wire
MDF
1-9Installation
Punch down
Stations 10 thru 17
1-10
System48 Wiring and Start-up
System 48 Wiring and Start-up
A Power Supply
B On / Off Switch
C Diagnostic LED
D (2) 3x8 Boards (3 CO x 8 Station each)
E Initialization Switch
F CPU Board
G EPROM Software
H SMDR RS-232 Port
I Remote Programming RS-232 Port
J Loud bell Connector
K External Paging Port Connector
L Music on Hold (MOH) Connector
M Background Music (BGM) Connector
N BGM Volume Control
O Paging Volume Control
P MOH Volume Control
Q Ni-MH Battery Power Supply Connector
R Ni-MH Battery for Memory Backup
S KSU Power Supply Connector
T DC Fuse
U AC Fuse
V Expansion Slots for 3x8 Boards 3 and 4
W Expansion Slots for 3x8 Boards and 6
Installation
Note: Connectors “ J K L M” are 1/8 inch mono phono plugs
Note: The Loud Bell Connector “”J” is rated at 24 vdc
1 amp. DO NOT USE AN AC POWER SUPPLY. The use
of AC will result in a loud bell failure.
PCS digital™ System 48 Start-up Procedure
Step 1: Before plugging the KSU in, check all connections:
1. Turn the power switch B off (left position marked with an O)
2. Main power connector to Main Board at S
3. Battery charge connector to Main Board at Q
4. 3x8 Ribbon Cable to Main Board
5. 25-pair Champ connectors to 3x8 Boards
6. Ground the cabinet
7. Make sure the Initialization Switch E is turned OFF (down) for 2 minutes
Step 2: Turn Initialization Switch E ON (right).
Step 3: Plug the system into a UPS or Surge Supersessor. Never plug the KSU directly into a wall outlet. A
power surge can damage the system, and will void the warranty.
Step 4: Turn the power switch B ON (right position marked with -) and observe the LED C. The LED
should begin to flash within 10 seconds.
Note: If the LED does not flash within 10 seconds, turn the power switch B OFF, turn the Initialization
Switch E OFF for at least 2 minutes, and repeat steps 2 thru 4.
Note: The 6-CO board 7100-10 was designed for the System24 and it does not work in the System48
1-11Installation
CO / PBX
LINES 1 thru 6
24AWG CAT3
Single Twisted Pair Wire
Punch down
Stations 100-107
MDF
1-34-6
MDF
Stations 108-115
Secondary
3x8 Board
1-12
Single Line Adaptor
Single Line Adaptor (SLA) Wiring
PCS digital™ System 24 / 48
Installation
PCS digital™
SLA
2 1 Out 2 = B2-Station + 48
Digital Extension 10
Analog Extension 58
Out In Out 1= B1-Same Station
Analog Extension 10
System 24 Conversion Chart System 48 Conversion Chart
Digital Station
Station 10
System 24
Analog Extension
Ext. 10 & 58
Digital Station
Station 100
System 48
Analog Extension
Ext. 100 & 148
Station 11
Station 12
...
Station 33
Ext. 11 & 59
Ext. 12 & 60
...
Ext. 33 & 81
Station 101
Station 102
...
Station 138
Ext. 101 & 149
Ext. 102 & 150
...
Ext. 138 & 186
Note: A single extension is used to create two analog ports. When connecting a digital
port to the analog adaptor, use only the center pair, do not use the outer pair. The digital
signal is divided into two analog signals using the 2B + D technology . The Bearer channels
carry the voice transmission while the Data channel directs the transmission to the correct
single line device.
PCS digital™ System 24 / 48 Specification Table
1-13Installation
Specification
System Programming Memory
Ports: PCS digital System 24
DSS Console 12 (Note: one for each digital station)
Ports: PCS digital System 48
DSS Console 12 (Note: one for each digital station)
Digital Stations PCS digital System 24
Digital Stations PCS digital System 48
Standard SLT PCS digital System 24
Standard SLT PCS digital System 48
DTMF Receivers:
2-Port CO Module
2-Port Analog Expansion
Option Module
Protection 300 Hours on a fully-charged battery
(internal Ni-MH battery requires 14 continuous powered hours of system operation to become fully
charged.)
CO / PBX / Centrex Lines 12 (Note: 16 stations max.
with this configuration)
CO / PBX / Centrex Lines 18
24 Digital Stations
48 Digital Stations
46 (Note: one digital port must be reserved for digital
station operation. One digital station port is used for
every 2 SLT ports required.)
94 (Note: one digital port must be reserved for digital
station operation. One digital station port is used for
every 2 SLT ports required.)
2 (One for each SLT port)
2 (One for each SLT port)
2 (Shared for advanced call processing system
features; DISA, ECF) Located on the option Module
DTMF Senders Unlimited.
Tone Detectors
Contacts
DISA Circuits
Dimensions and Weights:
System24
System48
Internal Modem Extension and Settings:
System48 (only)
Communications protocol setup -
1 Used for DISA
1 LBC contact is available via the Option Module
Conference Circuits Four-party conference circuits (8
per system).
Although it is not recommended, all CO lines may be
programmed for DISA operation.
Length 18.4 inches, Width 10.9 inches, and Height 4.2
inches.
Weight (3x8) = 8.8 lbs
Length 25.13 inches, Width 15.62 inches, and Height
4.8 inches.
Weight (9x24) = 25.8 lbs
Extension 199
2400 bps
8 bit
1 stop bit
No Parity
XON/XOFF - Flow Control
1-14
Caller ID Installation
Caller ID (ICLID) Installation
Items Included
Mounting the caller ID unit
Installation
When using caller ID with the System 24 or System48 it is necessary to use the caller
ID unit. The Caller ID unit must be connected to the ICLID/PC programming port on
the option module using the supplied caller ID Cable (9 to 9 pin RS-232C straightthrough cable) to receive caller ID information. PC programming and caller ID collection
cannot be performed simultaneously. See diagram on the next page for wiring
instructions.
The following items are including with the Caller ID unit
◊ Caller ID Unit
◊ 120 VAC to 12 VDC power adapter and cable
◊ 9 to 9 pin RS-232C cable
The Caller ID unit is contained in a wall-mount enclosure with predrilled flanges for
simple mounting. Once mounted the hinged cover will open upward and lock into
position for servicing.
Connecting the Caller ID unit
1. If multiple Caller ID units will be used, connect the Caller ID units together according
to the diagram below.
2. Connect the RS-232C to the output “G” connector (Out) on the Caller ID unit and
connect the other end to the ICLID/PC Programming port.
3. Connect CO line one from the KSU’s MDF to CO line 1 (RJ1 1) on the Caller ID unit.
Repeat this step for all CO lines, connecting them in the order shown on the diagram
on the next page .
4. Plug the power adaptor into a 120 V AC outlet, and insert the remaining end into the
caller ID unit’s DC-In power connector . When power is applied, the red LED in the
Caller ID unit will begin to flash indicating the system is functioning.
Baud Rate Settings:
Confirm the Caller ID unit dip switches (A on next page) are set for 9600 bps for the
System48 and 2400 bps for the System48 Settings range from: 1200 to 9600 bps.
To change the baud rate, make sure you are properly grounded before removing the
CO-3 card located on the top of the unit. The Dip Switches are located in the center of
the board.
Caller ID (ICLID) Wiring
1-15Installation
Caller ID Wiring
set up
1. Access Database Programming (f#* + Password).
2. Go to 2. CO Line and press [show].
3. Dial the CO line you wish to program (all CO lines that have Caller ID will need to be
programmed), and then press [show]
4. Go to ICLID PORT #: and press [chg].
5. Dial the port that the CO line is attached to, and press [save]
note: If wired as described on previous page, each port will be the same as the CO Line;
CO Line 1 = ICLID Port 01, CO Line 2 = ICLID Port 02,..., CO Line 9 = ICLID Port 09.
6. To continue Press the h button until the display reads SHOW CO LINE: __
and repeat steps 4 and 5 for all CO Lines with Caller ID attached to the system.
7. Go to 3. Call Handling and press [show]
8. Go to Wait-ICLID:
9. Press [chg] until the display reads: WAIT-ICLID: 7.
10. Go to 4. RESOURCE and press [show]
11. Go to RMT X RATE:
12. Press [chg] until the display reads RMT X RATE:9600 for the System24 and
RMT X RATE:2400 for the System48.
31 Button Digital Display Telephone
1-17Installation
31-Button Digital Display Telephone
For flexibility, the 31 button Display Telephone
uses 3 soft buttons that perform:
* Feature Button Programming
* Attendant Programming
* Database Programming
The Display Telephone has 3 “Soft Buttons” that are located below the display. These
buttons are used for ease of programming. The display will show you the purpose of
each button, depending on the screen you are on. For instance, your display may
read:
STA 10 BUSY
cbck msg next
In this example, the three soft buttons are available as follows:
Left Soft Button: Leave a Call Back message
Center Soft Button: Leave a custom text message
Right Soft Button: Go to the next set of options.
These menu items may be different for each feature of the phone. In general, the
following buttons are used for many features:
back Returns you to the previous menu selection.
bksp Use this to delete the previous character entered, and move back (like the
backspace of a computer)
chg When you are able to enter digits or letters, this will erase the whole string
entered.
next Advance to the next menu selection.
save Saves the current settings
show Displays the settings of the feature displayed.
1-18
Installation
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