PC-EFTPOS pinpad I3070, pinpad I5100 Installation Manual
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PC EFTPOS Ping Pad Installation Guide for ArmPOS System.
1.0 Introduction
1.1 PC-EFTPOS Contact Details
1.2 CBA Contact Details
1.3 PC-EFTPOS Authorised Company List
2.0 Hardware Setup
2.1 I3070 Hardware Installation Guide
2.1.1 Installation Steps (USB)
2.1.2 Installation Steps (RS232)
2.1.3 Merchant and Terminal ID Setup
2.2 I5100 Hardware Installation Guide
2.2.1 Installation Steps (RS232)
2.2.2 Installing an OTI ¨C Saturn 6000 Contactless Reader
2.2.3 Merchant and Terminal ID Setup
3.0 Software Setup Configuration for IP Gateway Communication.
4.0 Identify Pinpad Model
5.0 Setup for I3070
5.1 I3070 & I5100 Single/Server POS Setup
5.1.1 (Optional) Setup Dialup as Backup.
5.1.2 Determining the IP address of your server
5.2 I3070 & I5100 MultiPOS Setup
7.0 TCP/IP Communication Check
8.0 Pinpad Connectivity Check
9.0 Troubleshoot Diagram
10.0 FAQ
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1.0 Introduction
Pinpad I3070
Pinpad I5100
Before you begin the installation guide, make sure you have the following installation
components:
• Pinpad with wire connections based on their model.
• PC EFTPOS Software or download software from PCEFTPOS Website.
• Terminal ID and Merchant ID (Please contact your bank for further information and
application)
• Pinpad password for the I5100 or the Login in Information for I3070 (Please contact
your bank for further information and application)
I5100 pingpad
• Commonwealth Bank
• Westpac
• St. George
• Suncorp
• Pulse
I3070
pingpad
• ANZ
• Identify the correct network settings for the pinpad connectivity. Please refer to 2.0
Software Setup Configuration for IP Gateway Communication.
(NOTE: Hold Control + Clink on the appropriate link)
1.1 PC-EFTPOS Contact Details
PC-EFTPOS office hours are Monday to Friday, 8:30am to 5:30pm EST.
PC-EFTPOS Reception: Phone (02) 9998 9800
PC-EFTPOS Website: http://www.pceftpos.com/
General Enquiries Email: support@pceftpos.com.au
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1.2 CBA Contact Details
CBA help Desk Number: 1800 022 966 (password for updating TMS)
Merchant Enquiries: 1800 230 177
Authorisations
：：：：
1800 813 700
1.3 PC-EFTPOS Authorised Company List
Company List
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2.0 Hardware Setup
2.1 I3070 Hardware Installation Guide
2.1.1 Installation Steps (USB)
1. Do not connect the PINpad to your PC until instructed to by the PC-EFTPOS
installer.
2. Connect the USB cable directly to your PC. The PINpad is powered via USB.
3. Switch the PINpad to USB mode by press FUNC, 11112227 and using the CHQ key to
select USB.
2.1.2 Installation Steps (RS232)
1. Plug the supplied power adaptor into a power point.
2. Connect the power supplies DB9 connector into the PC Com Port that will be used for the
PINpad.
3. Plug the PINpad into the RJ45 connector on the powered adaptor.
2.1.3 Merchant and Terminal ID Setup
1. Press [Func], enter 9905.
2. Press enter twice and swipe the Merchant/Terminal ID card supplied by the bank.
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2.2 I5100 Hardware Installation Guide
2.2.1 Installation Steps (RS232)
Installation Steps
1. Power the terminal. Connect the supplied power pack to the wall socket.
2. Connect the power adaptor to the round DC power socket on the back of the terminal
(connection A).
3. Connect the supplied POS connector cable (RS232 data cable) to the COM port on the PC
(normally COM 1).
4. Connect the other end of the RS232 data cable to the RS232-1 connector on the back of
the terminal (connection C).
Note, that if you are using the Saturn contactless reader, the RS2323 data cable plugs in to
RS232-2
5.If the terminal is using the terminal s internal modem, (i.e. single terminal application) plug
the phone cable into the phone connector on the back of the terminal (connection B) and to
your phone line socket on the wall.
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2.2.2 Installing an OTI ¨C Saturn 6000 Contactless Reader
1. The Saturn 6000 needs to be connected to Comm Port 1 (RS232-1) of the 5110 pinpad, as
it requires power from this port
2. The PC EFTPOS integrated cable will need to move into Comm Port 2 (RS232-2) and use
the PSU supplied with the 5110 pinpad for power
4. Reader lights should flash, reader beeps and then the default screen shows on reader of
"Welcome Commonwealth Bank"
Common Errors:
"Enter Logo" on reader screen
Check reader is connected to Green RS232 Comm Port 1. Power the terminal off and on
Confirm software version is 3.26
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"Terminal Dialling" shows in the terminal screen after a PayPass card is read, and before the
screen shows"Processing" . Pre-Dial is not turned on. Call the CBA Help Desk and ask then to
turn Pre-Dial ON. This error will be for Dial Up comms lines only.
2.2.3 Merchant and Terminal ID Setup
1. On the i5100 terminal press [Func] and then [9]
2.Type in your hidden password*
3. Press [2] Application Config, Press[1] EFTPOS, Press [1]Details
4. Press[1] CATID and then enter the Terminal ID (8 digits), followed by [OK]
5. Press [2] CAIC and then enter the Merchant ID (15 digits), followed by [OK]
6. Keep pressing the [Clear] button until you are out of the terminal menus
(*To obtain your hidden password, please call either CBA or PC-EFTPOS and have the
last 6 digits of the terminals serial number with you)
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3.0 Software Setup Configuration for IP Gateway Communication.
In a setup environment, there are three common pinPad business usages as shown:
Setup A
A single terminal setup (No server) as illustrated on Diagram 1.
Diagram 1: Single Pinpad and POS Setup Environment
Setup B
Multiple POS terminals with pinpads, and a separate server machine with no pinpad that
connects to the Gateway as shown in Diagram 2.
Diagram 2: Single Server Linked to Multi POS Terminal with Pinpad
Setup C
Multiple POS terminals with pinpads, with no separate server machine. In this case you will
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need to use one of the POS terminals as the server connecting to the Gateway as shown on
Diagram 3.
Diagram 3: One POS Terminal Acting As a Server Linked to Multi POS Terminal with Pinpad
4.0 Identify Pinpad Model
Currently, there are 2 types of pinpad model commonly supplied by any bank which are
I5100 and the I3070.
Pinpad I3070
Pinpad I5100
Please click on the “Single” or “Multiple” to the correct section of this manual for further
setup instructions. (NOTE: Hold Control + Clink on the appropriate link)
• I5100 – Single or Multi POS
• I3070 – Single or Multi POS
(NOTE: Please contact us for single/standlone Server setup. Call 32778989)
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5.0 Setup for I3070/I5100
To install software
Select Next
Keep default
directory (1)
Select Next (2)
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Select
“
PCEFTPOS
Client and Server” even
for single terminal (1)
Select Next (2)
Keep default
folder (1)
Select Next (2)
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Select Next
Select Install
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