Notice of non-liability:
PayPal, Inc. is providing the information in this document to you “AS-IS” with all faults. PayPal, Inc. makes no warranties of any kind (whether express,
implied or statutory) with respect to the information contained herein. PayPal, Inc. assumes no liability for damages (whether direct or indirect), caused
by errors or omissions, or resulting from the use of this document or the information contained in this document or resulting from the application or use
of the product or service described herein. PayPal, Inc. reserves the right to make changes to any information herein without further notice.
The PayPal Intégral Evolution Integration Guide describes how to integrate with Intégral
Evolution. It includes information about:
Features and benefits of Intégral Evolution.
Seller Protection.
Moving from Website Payments Standard to Intégral Evolution.
Integrating your website with Intégral Evolution.
Customising your hosted payment page.
Testing your integration in the Sandbox environment.
Verifying the status and authenticity of the transactions before fulfilling the orders.
Intended Audience
This guide is for merchants and developers that want to integrate with Intégral Evolution to
add transaction processing to their website.
Revision History
Revision history for Website Payments Pro Hosted Solution Integration Guide.
TABLE P.1 Revision History
DateDescription
July 2012Removed references to the deprecated HTML variable: shopping_url
June 2012
May 2012Added IE9 to list of browsers that support iFrame.
Updated the requirements for the billing address fields in the
HTML Variables section.
Added a character limitations note to the following sections:
HTML Variables, Adding HTML Variables and
BMCreateButton API Operation.
Corrected the HTML samples in Chapter 2 and Chapter 5.
Preface
P
Documentation Feedback
Documentation Feedback
Help us improve this guide by sending feedback to:
documentationfeedback@paypal.com
8
1
Overview
PayPal Intégral Evolution is a payment platform allowing merchants to receive payments
funded by card or PayPal account.This solution is hosted by PayPal. You do not have to
capture or store credit card information on your website, thereby helping towards achieving
PCI compliance.
Intégral Evolution is the choice for merchants who prefer a solution where all financial details
are handled by PayPal.
In addition to Intégral Evolution, PayPal recommends that you implement the PayPal Express
button on your website. The button appears much earlier in the payment flow and gives
existing PayPal account holders the opportunity to use PayPal, thereby increasing the
transaction completion rate.
Getting Started with PayPal
Intégral Evolution
Features and Benefits
Here are the features and benefits of Intégral Evolution:
PCI compliance - Payment Card Industry (PCI) Data Security Standards (DSS) is a global
security standard which applies to all businesses that collect, store, process, or transmit
card holder information. You can use PayPal’s hosted payment page as part of the PCI
compliance solution for your business.
N OTE: Intégral Evolution implementation helps achieving PCI compliance, and does not
necessarily guarantee it.
Supports iFrame - PayPal offers a compact payment form that can be integrated in an
iFrame on your website. The buyer completes the payment on your website and you can
maintain the checkout look and feel in the master frame that surrounds the compact
form.The credit card fields are part of the compact form so you do not have to collect this
information separately. For more information, refer to Chapter 4, “Integrating iFrame in
Your Website.
PayPal e-Terminal - PayPal-hosted online payment form, which enables you to accept
phone fax, mail orders for all major credit cards.
Seller Protection - This program protects you against chargebacks on transactions funded
by credit card or a PayPal account. For more information, refer to “Seller Protection” on
page 11
PayPal Express - Two-click payment option for PayPal account holders. For more
information, refer to “PayPal Express Transaction Processing” on page 12.
9
Getting Started with PayPal Intégral Evolution
How Intégral Evolution Works
Supports Major Credit and Debit Cards - Supports Visa, MasterCard, Carte Bancaire,
Carte Aurore, Cofinoga, and 4 étoiles.
How Intégral Evolution Works
10
In the figure above, the top flow is for paying using your PayPal account and the bottom flow
is for paying with a card.
To integrate your website with Intégral Evolution:
1. Generate a button in your website checkout flow using HTML or API solution. The button
could be labeled Pay or Buy or similar. When the buyer clicks this button, they are
redirected to the payment page hosted by PayPal.
2. On the payment page, the buyer enters their debit or credit card information and clicks the
Pay Now button.They do not have to have a PayPal account, although they have the option
to use it if they have one.
3. If the transaction is successful, the buyer either sees PayPal’s confirmation page or is
redirected to a URL you specify. If the transaction is unsuccessful, an error message is
displayed, and the buyer can rectify the error and retry the transaction.
You can specify the content of the payment page and configure its appearance to reflect the
look and feel of your website (including your logo).
Seller Protection
If PayPal is the only payment method on your website, transactions processed through Intégral
Evolution are eligible for PayPal’s Seller Protection. It covers payments done through the
payment flow of your website for items sold domestically and internationally. These items can
be purchased using a credit card or through the PayPal account.
To benefit from Seller Protection, the purchased item must be shipped to the address you
communicated to PayPal.
For this, you must perform the following tasks:
Send all the details of the billing and shipping address provided by the buyer in the Form
POST.
Set the address_override variable to true and showShippingAddress variable to
false (or unselect it in the Settings page on your Profile page).
IMPORTANT: Conditions apply. To see all conditions, please refer to PayPal e-Terminal and
Getting Started with PayPal Intégral Evolution
Seller Protection
PayPal Intégral Evolution User Agreement.
Instant Payment Review
To take advantage of Seller Protection, you must integrate with Instant Payment Review.
Payment Review is a feature that identifies high-risk transactions and notifies you so that you
can hold shipments until the risk has been evaluated by PayPal. It is made available to all
merchants and it reduces seller loss and makes the transactions eligible for Seller Protection.
When a transaction is initiated, PayPal runs additional buyer-risk assessment. PayPal scores all
transactions (Authorization and Sale) instantly and flags high-risk transactions as “Under
Review” and you are immediately notified. You should not ship merchandise or, in the case of
electronic media, you should not allow download access while the payment is under review.
PayPal fraud agents review the transaction within 24 hours and update the order as Completed
(released as safe by Payment Review) or Reversed (rejected by Payment Review). For risky
transactions, PayPal advises you to not ship the items until the transaction has been determined
as Completed. Payments that are completed are eligible for PayPal’s Seller Protection.
You can determine the status of a payment in the following ways:
Logging into https://www.paypal.com and viewing the status information in the
Transaction History.
Checking email sent by PayPal
Reviewing the Instant Payment Notification (IPN) message
Getting Started with PayPal Intégral Evolution
PayPal Express Transaction Processing
Verifying the status of a transaction programatically. To check the initial status of a
transaction, use any of the following API operations:
You can check the subsequent status of a transaction programatically by calling the
GetTransactionDetails API operation. For more information, refer to “GetTransactionDetails
API” on page 63.
N OTE: You must use version 58.0 (or +) of the API to obtain the initial status information
provided by DoExpressCheckoutPayment, DoReferenceTransaction, DoAuthorization,
or DoReauthorization.
To use payment review with DoExpressCheckoutPayment, DoReferenceTransaction,
DoAuthorization, and DoReauthorization Payment API operations, you must
1. Check the payment status in the response to the API operation; specifically, check whether
PaymentStatus is set to Pending.
2. If the
PaymentStatus is set to Pending and the PendingReason is set to PaymentReview,
If
PaymentStatus is set to Pending, check whether the PendingReason is set to
PaymentReview, because there are other reasons that a transaction may become pending.
For example, an unsettled authorization’s
PendingReason is set to authorization, which is not related to payment review.
PaymentStatus is set to Pending; however, its
you should not ship merchandise or, in the case of electronic media, you should not allow
download access.
Because the payment status will change after review, you must periodically check the payment
status using the GetTransactionDetails API operation, checking email from PayPal, reviewing
IPN messages, or checking the Transaction History on
PayPal Express Transaction Processing
PayPal Express is a 2-click payment solution allowing to boost your conversion rate. It enables
the buyers to use shipping information stored securely at PayPal to check out, so they do not
https://www.paypal.com.
12
Getting Started with PayPal Intégral Evolution
Introduction to Integrating with Intégral Evolution
have to re-enter it on your site. This solution can be placed on both the product page as well as
the shopping cart page.
The following steps describe how PayPal Express works.
1. After selecting products to purchase on your website, buyers click Pay with PayPal
button.
2. They are redirected to the PayPal site where they log in using their PayPal login and
password.
3. After logging in, they review the order summary, and click Continue Checkout to
authorise the transaction.
4. The buyers are then returned to the confirmation page on your website where they can
verify the order details and submit the transaction.
For complete details on PayPal Express Checkout, refer to
Express Checkout Integration Guide.
Introduction to Integrating with Intégral Evolution
After signing up for Intégral Evolution, follow these steps to integrate your website
withIntégral Evolution:
1. Connect your website to Intégral Evolution: Identify a point in your website checkout flow
where you want to place a Pay or similar button that the buyer clicks on to initiate the
payment. You can do this using HTML or API. Clicking on this button redirects the buyer’s
browser to PayPal’s payment page for transaction processing. Depending on how you want
to integrate, follow the steps described in Chapter 2, “Integrating Your Website Using
HTML or Chapter 5, “Integrating Your Website Using API.
2. Optionally, customise the appearance and content of your PayPal-hosted payment page by
either sending the appropriate HTTP variables or by editing your PayPal account settings.
Refer to Chapter 3, “Customising Your PayPal Payment Page.
3. Optionally, test your integration in the PayPal Sandbox environment. This step is described
in Chapter 6, “Testing Your Integration in Sandbox.
Getting Started with PayPal Intégral Evolution
Introduction to Integrating with Intégral Evolution
14
2
Integrating Your Website Using
HTML
This chapter provides instructions for a simple integration that enables you to begin processing
transactions using Intégral Evolution.
N OTE: PayPal recommends that you implement the simple integration to familiarise yourself
with Intégral Evolution before implementing a more customised integration.
As part of a simple integration, you get the default settings on your payment page. To
customise the look and feel of the page so it matches your website, you can do one of the
following:
Change your settings in your Profile section on PayPal.com, as described in “Modifying
Your PayPal Account Settings” on page 21.
Add the appropriate HTML variables to the payment page, as described in Table 2.1,
“HTML Variables for Settings of Payment Page and Table 3.1, “HTML Variables for Look
and Feel of Payment Page.
IMPORTANT: HTML variables will override the settings you save on your profile page.
Simple Intégral Evolution Integration
To integrate your website with Intégral Evolution, identify a point in your website checkout
flow where you want to place a button that the buyer clicks to initiate the payment. The button
should be labeled Continue to Payment, Pay or similar, and when clicked, should execute a
Form POST to PayPal. Clicking on this button redirects the buyer’s browser to the PayPal
payment page where they can pay with credit card, or their PayPal account.
The Form POST contains a set of HTML variables that describe the transaction. In the Form
POST, you must specify the following:
subtotal - amount of the transaction
business - Secure Merchant ID (found on the profile page) or the email address
associated with your PayPal account.
paymentaction - Indicates whether the transaction is for payment on a final sale or an
authorisation for a final sale (to be captured later).
The default currency is USD. Additionally, you can specify the appropriate HTML variables
listed in Table 2.1, “HTML Variables for Settings of Payment Page to customise the
information collected on the payment page or Table 3.1, “HTML Variables for Look and Feel
of Payment Page to customise the look and feel of the page. If the payment is successful, then
the buyer either sees the PayPal confirmation page or is redirected to the URL you specify in
your configuration.
Integrating Your Website Using HTML
Simple Intégral Evolution Integration
The return URL is appended with a Transaction ID on the query string during the redirect back
from the payment page to your website. This Transaction ID can be used to retrieve the status
and verify the authenticity of the transaction. For detailed information on verifying the
authenticity of the transaction before fulfilling the order, refer to Chapter 7, “Order
Processing.
Sample Integration
Below is an example of a simple Intégral Evolution integration:
The bold text is the value for the corresponding variable. It is recommended that you
enclose the values in quotes. For detailed information on these values, refer to Tab le 2.1,
“HTML Variables for Settings of Payment Page.
2. Output the HTML text into your website at the point where buyers will proceed with their
checkout.
3. Open your checkout page and test the button to ensure that it opens the PayPal payment
page.
You can also use the PayPal sandbox environment to test your integration. For complete
information on testing your integration in the PayPal Sandbox environment, refer to
Chapter 6, “Testing Your Integration in Sandbox.
16
Integrating Your Website Using HTML
HTML Variables
The table below lists the Intégral Evolution HTML variables you can use to send in additional
transaction information along with your web request. For a list of HTML variables that you
can use to customise the look and feel of your payment page, refer to Table 3.1, “HTML
Variables for Look and Feel of Payment Page.
N OTE: The values you pass must not contain any of these special characters (){}<>\";
N OTE: Some merchants are required to pass billing information with every transaction. It is
recommended that you test your integration first, particularly if you plan to use iFrame,
to determine if the billing information fields are required.
TABLE 2.1 HTML Variables for Settings of Payment Page
V a r i a b l eD e s c r i p t i o nR e q u i r e d
HTML Variables
address1
address2
address_override
billing_address1
billing_address2
billing_city
billing_country
billing_first_name
billing_last_name
billing_state
billing_zip
bn
Street name of shipping address. (1 of 2 fields). No
Street name of shipping address. (2 of 2 fields). No
The payer is shown the passed-in address but cannot edit
No
it. This variable is overridden if there are errors in the
address. The allowable values are true/false. Default is
false.
Street name of the billing address. (1 of 2 fields). Conditional
Street name of the billing address. (2 of 2 fields). No
City name of the billing address. Conditional
Country code of the billing address. Conditional
First name of person the item is being billed to.Conditional
Last name of person the item is being billed to. Conditional
State name of the billing address. Conditional
Zip code of the billing address. Conditional
Identifies the source that built the code for the button.
Format -
<Company>_<Service>_<Product>_<Country>
No
business
buyer_email
Your PayPal account email address or your PayPal ID
Ye s
(Secure Merchant ID) associated with your PayPal
account. It is recommended that you use your PayPal ID,
which can be found on the top section of the Profile page
on PayPal.com
Email address of the buyer. No
17
Integrating Your Website Using HTML
HTML Variables
ABLE 2.1 HTML Variables for Settings of Payment Page (Continued)
T
V a r i a b l eD e s c r i p t i o nR e q u i r e d
cancel_return
cbt
city
country
currency_code
custom
first_name
handling
invoice
last_name
lc
night_phone_a
The browser will be redirected to this URL if the buyer
No
clicks “Return to Merchant” link. Be sure to enter the
complete URL, including http:// or https://.
Sets the text for the “Return to Merchant” link on the
No
PayPal confirmation page. For business accounts, the
return button displays your business name in the place of
the word “Merchant” by default.
City name of shipping address.No
Country name of shipping address. No
The currency of the payment. The default is USD.No
Pass through variable never presented to the payer. No
First name of person the item is being shipped to.No
Handling charged. This amount is added to subtotal for
No
the total amount.
Order number in the merchant’s ordering/invoice system. No
Last name of person the item is being shipped to.No
The language of the login or sign-up page.No
The area code of the U.S. phone number, or the country
No
code of the phone number outside the U.S. This prepopulates the buyer’s home phone number.
18
night_phone_b
night_phone_c
notify_url
paymentaction
The three-digit prefix for U.S. phone numbers, or the
entire non-U.S. phone number for numbers outside the
U.S., excluding the country code. This pre-populates the
buyer’s home phone number.
NOTE: Use this variable for non-US numbers.
The four-digit phone number for U.S. phone numbers.
This pre-populates the buyer’s home phone number.
The URL to which PayPal posts information about the
transaction in the form of Instant Payment Notification. Be
sure to enter the complete URL, including http:// or
https://.
Indicates whether the transaction is for payment on a final
sale or an authorisation for a final sale (to be captured
later).
Allowable Values: - authorization or sale
Default Value - sale
No
No
No
Ye s
Integrating Your Website Using HTML
HTML Variables
ABLE 2.1 HTML Variables for Settings of Payment Page (Continued)
T
V a r i a b l eD e s c r i p t i o nR e q u i r e d
return
shipping
state
subtotal
tax
zip
The URL to which the buyer’s browser is redirected to
No
after completing the payment. Be sure to enter the
complete URL, including http:// or https://.
Shipping charged. This amount is added to subtotal for
No
the total amount.
State of the shipping address.No
Amount charged for the transaction. If shipping, handling,
Ye s
and taxes are not specified, this is the total amount
charged.
Taxes charged. This amount is added to subtotal for the
No
total amount.
Postal code of the shipping address.No
19
Integrating Your Website Using HTML
HTML Variables
20
Customising Your PayPal
3
Payment Page
You can customise the look and feel of the PayPal payment page in the following two ways:
Modifying Your PayPal Account Settings
Adding HTML Variables
N OTE: HTML variables will override the settings you save on your profile page.
Modifying Your PayPal Account Settings
In your Profile section on PayPal.com, you can change the look and feel of the payment page
by modifying the settings on the following pages under the Website Payment Settings section.
Settings
Appearance
21
Customising Your PayPal Payment Page
Modifying Your PayPal Account Settings
22
Settings
Customising Your PayPal Payment Page
Modifying Your PayPal Account Settings
This page allows you to select the information you want to collect and display on your
payment page and where you want to display the payment confirmation.
Although we offer many options on this page, we recommend that you display as few options
as possible on the payment page. For example, you may have already collected shipping
address on your own website in order to calculate the shipping cost and passed it on to
PayPal's payment page. Therefore, it is not necessary to show this option on the payment page
again.
You could have information that has already been collected on your website, but you may
want to pass it to PayPal and display it on the hosted payment page again. This information
will be pre-filled and editable on this page.
Customising Your PayPal Payment Page
Modifying Your PayPal Account Settings
What information do you want to show on your PayPal Intégral Evolution payment
page?
You can select the fields that are displayed on your hosted payment page. You have the
following options:
Card Information - Buyer's credit card information. This field is always displayed and
selected by default.
Customer Name - Buyer's first and last name
Billing Address - Buyer's billing address
Billing Phone Number - Buyer's phone number
Billing Email Address - Buyer's email address
Shipping Address - Buyer's shipping address. This is required for seller protection. Ensure
that you set the buyer's shipping address HTML variable if you do not select this box.
How do you want to display payment confirmation?
Once the transaction is successful, you can choose to display your payment confirmation on
either a PayPal's confirmation page or on your own payment confirmation page.
On a PayPal page that shows the payment is complete - The payment confirmation
appears on the PayPal confirmation page. Optionally, you can also provide a URL on the
confirmation page to take your buyer back to your website. To do so, enter the appropriate
URL in the field provided.
On the Company's confirmation page - The payment confirmation will appear on your
own payment confirmation page. For this, enter the URL of the page that will display the
payment confirmation. You will have to message the outcome of the transaction to the
buyer when PayPal redirects back to this URL. Be sure to display specifics of the order so
the buyer sees a meaningful confirmation. You can get the specifics of the order using the
Transaction ID we pass back to you with the return URL.
24
Appearance
Customising Your PayPal Payment Page
Modifying Your PayPal Account Settings
Customising Your PayPal Payment Page
Modifying Your PayPal Account Settings
This page allows you to customise your payment page. You can customise the header,
background, title, button, and the order summary column of your payment page.
PayPal offers three design templates for you to choose. Template A is the default template,
however, you can choose from any of the templates offered.
N OTE: Your buyers will not see the payment page until you have completed the HTML
integration with your website.
Preview the design of your payment page. You can either change the design of your template,
or select and customise a different template on this page. To make changes, left-click on the
section you are trying to modify or the corresponding Click to Edit button for that section. On
the pop-up that appears, click the color selector to change the color, or enter the appropriate
URL, as needed.
If the buyer pays by logging into PayPal, the look and feel of that flow can be customised
through the Intégral Evolution customisation options on the Profile page.
After making the changes, click one of the following buttons:
Preview - Preview the changes you have made to your template before saving and
publishing it.
Save and Publish - Save all the changes you have made and publish the updated template.
Your buyers will see the updated payment page.
Cancel - Discard all the changes you have made in this session.
Previous Version - Discard all changes you have made since the last time you saved the
template. Your buyers will see the last saved template.
N OTE: You must make all modifications (including changing templates) within the same
session, otherwise all changes will be lost and you will have to redo your changes. If
the session times out, the design of the template will remain at the version that was last
published.
26
Customising Your PayPal Payment Page
Modifying Your PayPal Account Settings
Choosing a Template
Choose from the following three design templates:
Template A
Template B
Template C
Template A. Selected by default - you can customise the header.
FIGURE 3.1 Template A
Customising Your PayPal Payment Page
Modifying Your PayPal Account Settings
Template B. Customise the header, background, title, button, and the order summary column.
FIGURE 3.2 Template B
28
Customising Your PayPal Payment Page
Modifying Your PayPal Account Settings
Template C. Customise the header, background, title, and the button.
FIGURE 3.3 Template C
Customising Your PayPal Payment Page
Modifying Your PayPal Account Settings
Customising Your Template
Consider the following when you customise your template:
Header (applicable to Template A, B, and C) - By default, the business name from your
profile is shown in the header. You can change the following:
– Header height and color
– Font type, size, and color
– Swap between displaying the business name or the business logo image
– Position of the business name or the logo
N OTE: We recommend that you host your images on a secure server (https://) to avoid the
security dialog window that may hurt conversion.
Background (applicable to Template B and C) - You can change the following:
– Background color
– Background image URL
Title and Button (applicable to Template B and C) - You can change the following:
–Header color
– Title bar color and title text color
– Button color and button text color
Order Summary Column (applicable to Template C) - You can change the following:
– Column color
–Image URL
30
Adding HTML Variables
The table below lists the Intégral Evolution HTML variables you can use to customise the look
and feel of your payment page.
N OTE: The values you pass must not contain any of these special characters (){}<>\";
TABLE 3.1 HTML Variables for Look and Feel of Payment Page
VariableDescription
Customising Your PayPal Payment Page
Adding HTML Variables
bodyBgColor
bodyBgImg
footerTextColor
headerBgColor
headerHeight
logoFont
logoFontColor
logoFontSize
logoImage
logoImagePosition
logoText
Color of the surrounding background of the payment page.
Image of the surrounding background of the payment page. The file
extension can be .gif, .jpg, .jpeg, or .png format.
Color of the footer text.
Color of the header background.
Height of the header banner. It can be from 50 to 140 pixels. The
width cannot be changed. It is always 940 pixels.
Font type of the logo text.
Color of the logo text.
Font size of the logo text.
Image displayed in the logo. The acceptable file extension formats
are .gif, .jpg, .jpeg, or .png. The width of the image cannot be more
than 940 pixels.
Position of the image in the logo.
Business name displayed on your profile page. This field is editable
and text specified here is displayed on the header if logoImage is not
specified.
orderSummaryBgColor
orderSummaryBgImage
pageButtonBgColor
pageButtonTextColor
pageTitleTextColor
sectionBorder
Color of the Order Summary column on the right side of the payment
page. You cannot change the color of the Order Summary box.
Background image you can put in the Order Summary Column. The
acceptable file extension formats are .gif, .jpg, .jpeg, or .png.
Background color of the Pay Now button.
Color of the Pay Now button. You cannot change the text of the
button.
Color of the text used in the title of the page. (Text that says “Choose
a way to pay.”)
Background of the section that displays “Pay with my PayPal
account” or “Pay with a Card”.
Customising Your PayPal Payment Page
Adding HTML Variables
T
ABLE 3.1 HTML Variables for Look and Feel of Payment Page
VariableDescription
showCustomerName
showBillingAddress
showBillingPhone
showBillingEmail
showHostedThankyouPage
showShippingAddress
Display customer name (first name and last name).
Default Value: true
Allowable Value: true or false, where true = show and false =
hide.
Display billing address information.
Default Value: true
Allowable Value: true or false, where true = show and false =
hide.
Display billing phone number.
Default Value: true
Allowable Value: true or false, where true = show and false =
hide.
Display email address for billing purposes.
Default Value: false
Allowable Value: true or false, where true = show and false =
hide.
Display PayPal’s confirmation page.
Default Value: true
Allowable Value: true or false, where true = show and false =
hide.
Display shipping address.
Default Value: false
Allowable Value: true or false, where true = show and false =
hide.
32
subheaderText
template
Color of the “Pay with my PayPal account” or “Pay with a Card”
text.
Template used for your payment page. Options are TemplateA,
TemplateB, and TemplateC. TemplateD is used for iFrame
integration only and is not an option on the Customization page on
PayPal.com.
4
Integrating iFrame in Your
Website
PayPal offers a compact payment form that can be integrated in an iFrame on your website.
Since this form is integrated on your website, the buyer never leaves your website, thereby
reducing potential drop-offs. You can also maintain your checkout look and feel in the master
frame that surrounds the compact payment form. The credit card fields are part of the compact
payment form so you do not have to collect this information separately.
IMPORTANT: Due to security concerns involving iFrame, the following browsers are
supported and secure to use - Internet Explorer 7.0, 8.0 and 9.0, Firefox 8,
Chrome 4 and 4.1, Safari 4.x and 5.x. Transactions involving users of other
browsers should not use the iFrame flow or abandon the transaction.
Additionally, there is another risk beyond the iFrame flow - should the
PayPal iFrame become the source of an attack, it would appear that the attack
is originating from the merchant site; do not use the iFrame flow if you wish
to avoid this additional risk.
N OTE: Due to spoof concerns, the form does not contain any PayPal branding.
The compact payment form contains the following fields:
Credit card number
Expiry date
CVV2 number (if applicable, based on the card type)
Any additional fields required for other card types, such as start date and issue number for
Maestro or Switch.
The form also offers the following options:
Remove the Pay with PayPal button. Although the form offers the option to pay using
PayPal account by default, you can contact your account manager or customer support to
turn this option off.
Manually customize the color of the Pay Now button.
IMPORTANT: The compact payment form does not display the buyer's billing address, even
if showBillingAddress=true is passed. However, for some merchants,
it may be necessary to pass the billing address to successfully process the
transactions.
Integrating iFrame in Your Website
Integrating iFrame
Integrating iFrame
Choose one of the following methods to integrate the compact payment form in your website:
Manual Integration
API Integration
IMPORTANT: For optimal performance, PayPal recommends that you load the iFrame asset
before other assets such as images and JavaScripts. If there are too many
assets running on your payment page when you load iFrame, the request for
the iFrame may not be placed or might get delayed. This may result in the
buyers seeing a blank iFrame.
Manual Integration
To manually integrate the compact payment form in your website, perform the following
steps:
1. Enter the iFrame tag at the location where you want the compact payment form to appear
on your website. For example:
The allowable size for the compact payment form is 570 pixels in width to 540 pixels in
height.
2. Below is the iFrame code, add the hidden form that is populated with the appropriate
Intégral Evolution variables (including the total amount to be paid) and specify the variable
The allowable size of the compact payment form is 570 pixels in width to 540 pixels in height.
IMPORTANT: This option is not supported by Safari browsers. Use the Form POST option
described below.
Using Form POST
Identify the WEBSITECODE in the response and use the code to create a Pay Now button on
your review page. When your buyer clicks the button, they are redirected to the PayPal hosted
payment page. Like the URL, the button is usable for approximately two hour or until the
payment is successful.
1. Enter the iFrame tag at the location where you want the compact payment form to appear
on your website. For example:
Using the Button Manager API, you can programmatically create the checkout button that
initiates the Intégral Evolution checkout flow on your website. You create the checkout button
dynamically when the buyer attempts to checkout on your website. When the buyer clicks on
your checkout button, you call the BMCreateButton API operation to create a checkout
button and display it on your web page. When the buyer clicks on this checkout button, he or
she is redirected to the PayPal payment page where he or she can complete the payment.
HTML variables control the presentation of the PayPal payment pages, the information
contained on the pages, and pages to which your buyer can be returned to when leaving the
payment pages. For a list of HTML variables, refer to “HTML Variables” on page 17.
For complete information on the Button Manager API, refer to the
or
Button Manager API (SOAP).
N OTE: Using the Button Manager API, you can programmatically create the checkout button,
but not manage, edit, or delete it.
Button Hosting
For Intégral Evolution, using BUTTONTYPE=PAYMENT, you can create the following kinds
of checkout buttons:
Token buttons (BUTTONCODE=TOKEN) are not stored on PayPal. They are dynamic and
initiate the Intégral Evolution checkout flow. The parameters associated with this kind of
button are secure. They have a lifetime of approximately two hours, if not used.
Encrypted buttons (BUTTONCODE=ENCRYPTED) are not stored on PayPal. The
parameters associated with this kind of button are encrypted. You must update the web
pages that use an encrypted button each time the button or the associated information
changes.
Clear text buttons (BUTTONCODE=CLEARTEXT) are not stored on PayPal. The
parameters associated with this kind of button are not encrypted. They can be used
dynamically because you can change the value of a parameter anytime. However, if you
use them, recognize the risk that sensitive information can be altered or stolen.
Button Manager API (NVP)
N OTE: Hosted buttons (BUTTONCODE=HOSTED) are not supported for Intégral Evolution
and will return an error if used.
For more information about Button Manager API usage, refer to “BMCreateButton API
Operation” on page 45.
Integrating Your Website Using API
Using the Button Manager API with Intégral Evolution Checkout
Using the Button Manager API with Intégral Evolution Checkout
To create a checkout button on your website, you call the BMCreateButton API operation.
When the buyer clicks on the checkout button, PayPal initiates the Intégral Evolution checkout
flow.
You must decode the response from the BMCreateButton API. For information about URL
encoding, refer to the
There are two options in the response to initiate the Intégral Evolution payment flow:
Using URL Returned in the Response (Recommended)
Using Form POST
Using URL Returned in the Response (Recommended)
Name-Value Pair API Developer Guide.
40
Using the URL identified in the response as EMAILLINK, you can redirect the buyer and
initiate the payment flow.
The button variables control the presentation in the flow and the information that is provided
to the buyer initially. Because the URL is associated with a Intégral Evolution token, the URL
is usable for approximately two hours after it is created or until the payment is successful.
Using Form POST
Identify the WEBSITECODE in the response and use the code to create a Pay Now button on
your review page. When your buyer clicks the button, they are redirected to the PayPal hosted
payment page. Like the URL, the button is usable for approximately two hours or until the
payment is successful.
41
Integrating Your Website Using API
Using the Button Manager API with Intégral Evolution Checkout
Using the Button Manager API with Intégral Evolution Checkout
N OTE: The PayPal payment page displays a button identified as Pay Now to complete the
checkout flow. The Pay Now button on the PayPal page is different than the Pay Now
button created by the BMCreateButton API operation on the review page. You may
need to change the URL for the latter in BUTTONIMAGEURL to avoid confusion.If a
URL is not specified in BUTTONIMAGEURL, then the default Pay Now is used for the
button.
Encrypting Buttons Using Public and Private Key
Using Encrypted Website Payments helps secure payment buttons that you generate or write
manually. Encrypted Website Payments protects the HTML button code that contains pricing
information by encrypting it. HTML button code that you protect by using Encrypted Website
Payments cannot be altered by malicious third parties to create fraudulent payments. For
detailed information, refer to Chapter 8, “Protecting Buttons by Using Encrypted Website
Payments
Example of Initiating Checkout
The example shows the NVP parameters using BUTTONCODE=TOKEN for creating a URL to
initiate the Intégral Evolution checkout flow.
Use the BMCreateButton API operation to create Intégral Evolution checkout button.
BMCreateButton Request
BMCreateButton Response
BMCreateButton Errors
BMCreateButton Request
The request fields specify the characteristics of your button, which include associated menu
items related to the button. You can specify up to 5 menu items, each of which can include up
to 10 possible selections.
BMCreateButton Request Fields
N OTE: The values you pass must not contain any of these special characters (){}<>\";
FieldDescription
Integrating Your Website Using API
BMCreateButton API Operation
METHOD(Required)
BMCreateButton
BUTTONCODE(Optional) The kind of button code to create. It is one of the following values:
TOKEN - A secure button, not stored on PayPal, used only to initiate the
Intégral Evolution checkout flow; default for Pay Now button. Since
version 65.2
ENCRYPTED - An encrypted button, not stored on PayPal
CLEARTEXT - An unencrypted button, not stored on PayPal
BUTTONTYPE(Required) The kind of button you want to create.
PAYMENT - Pay Now button; since version 65.2
L_BUTTONVAR
n(Optional) HTML standard button variables
45
Integrating Your Website Using API
BMCreateButton API Operation
BMCreateButton Response
The response contains an ID if the button is hosted on PayPal, and code for HTML in a
website and for a link in email.
BMCreateButton Response Fields
FieldDescription
WEBSITECODEHTML code for web pages
EMAILLINKCode for URL for the Intégral Evolution checkout flow
HOSTEDBUTTONIDID of a Intégral Evolution token
BMCreateButton Errors
Error
CodeShort MessageLong MessageCorrecting This Error...
10001Internal ErrorInternal Error
11923Invalid ArgumentThe button image value specified is
invalid.
11924Invalid ArgumentThe button image URL specified is
invalid.
11925Invalid ArgumentThe button type specified is invalid.
11926Invalid DataOne of the parameters specified using
ButtonVar is invalid.
11927Invalid ArgumentThe buy now button text specified is
invalid.
11928Invalid ArgumentThe email or merchant ID specified is
invalid.
11929Invalid DataA cart button must have an item name and
amount specified.
11931Invalid ArgumentThe subscription button text specified is
invalid.
11932Invalid DataYou must specify a corresponding number
of entries for option names and selections.
11933Invalid DataYou cannot skip index numbers for option
selections. Option selections must be
specified sequentially.
46
Integrating Your Website Using API
BMCreateButton API Operation
Error
CodeShort MessageLong MessageCorrecting This Error...
11934Invalid DataYou must specify the same number of
entries for option prices and selections.
11936Invalid DataYou cannot specify both an item price and
prices for individual selections within an
option.
11937Invalid ArgumentA text box name specified is invalid. Text
box names must not exceed 64 characters.
11938Invalid ArgumentThe button code value specified is invalid.
11940Invalid ArgumentAn option name specified is invalid.
Option names must not exceed 64
characters.
11941Invalid ArgumentAn option selection value specified is
invalid. Option selection values must not
exceed 64 characters.
11942Invalid ArgumentAn option price value specified is invalid.
Make sure any punctuation marks are in
the correct places.
11943Invalid ArgumentThe button country value specified is
invalid.
11945Invalid DataThe button country and language code
combination specified is invalid.
11947Invalid ArgumentThe tax rate specified is invalid. Make
sure any punctuation marks are in the
correct places and value specified is in the
range 0.0 to 100.
11948Invalid ArgumentThe amount specified is invalid. Make
sure any punctuation marks are in the
correct places.
12210Invalid ArgumentThe currency code value specified is
invalid.
13117Invalid ArgumentSubtotal amount is not valid.
13118Invalid ArgumentTax amount is not valid.
13119Invalid ArgumentHandling amount is not valid.
13120Invalid ArgumentShipping amount is not valid.
47
Integrating Your Website Using API
BMCreateButton API Operation
48
6
Testing Your Integration in
Sandbox
The PayPal Sandbox is a self-contained environment within which you can prototype and test
PayPal features. The PayPal Sandbox is an almost identical copy of the live PayPal website.
Its purpose is to give developers a shielded environment for testing and integration purposes,
and to help avoid problems that might occur while testing PayPal integration solutions on the
live site. Before moving any PayPal-based application into production, you should test the
application in the Sandbox to ensure that it functions as you intend and within the guidelines
and standards set forth by the PayPal Developer Network (PDN).
For complete details on using Sandbox, refer to
Creating a Preconfigured Account
When you log in to the Sandbox, the Sandbox Test Environment home page appears, as shown
below:
Sandbox User Guide.
49
Testing Your Integration in Sandbox
Creating a Preconfigured Account
To test your Intégral Evolution integration, create a preconfigured account using the following
steps:
1. On the Sandbox Home page, under the Test Accounts section, and click Create a
preconfigured buyer or seller account.
2. The Create a Sandbox Test Account page appears, as shown below:
50
Testing Your Integration in Sandbox
Creating a Preconfigured Account
3. Choose France from the Country drop-down menu.
4. Select Website Payments Pro as the Account Type.
5. The Login Email and Password fields are pre-filled. The rest of the fields are optional so
make the appropriate selections or accept the defaults.
N OTE: Make a note of the password as you will need it to log into the Sandbox Test Site.
6. Click Create Account. The following page confirms the creation of the test account:
N OTE: The login email is a pseudo-randomized address, which is based on the address you
specified. Credit card and bank account numbers are also generated randomly,
which are displayed when you click View Details.
7. Ensure that Payment Review is set to Enabled. In doing so, all transactions on this account
are put into pending review state. You can then click accept or decline on the Transaction
Details page to simulate the fraud agent’s action.
Testing Your Integration in Sandbox
Creating a Preconfigured Account
8. Click Enter Sandbox Test Site. The Sandbox Test Site appears in a different browser
window, as shown below. If you are not automatically logged in to the Sandbox Test Site,
log in using the email address created for the test account as part of step 6 and the password
you noted in step 5.
52
You are ready to test your Intégral Evolution integration on the Sandbox Test Site.
Testing Your Integration and Settings
The following sections contain information for testing your integration and modifying the look
and feel of your payment page in the Sandbox environment.
Testing Your Integration
Testing Your Settings
Testing Your Integration
To test your integration in the Sandbox environment, follow the steps specified in “Simple
Intégral Evolution Integration” on page 15. For testing purposes, you must make the following
changes in the Form POST:
1. Change the URL to point to the Sandbox environment.
To change the look and feel of your payment page, modify the settings of the Appearance and
Settings pages in the Profile section of the Sandbox Test Site. For complete details, refer to
“Modifying Your PayPal Account Settings” on page 21.
54
Order Processing
7
This chapter walks you through the end of end order processing experience. It includes
information about verifying the status and authenticity of the order before fulfilling it.
Verifying Transaction Status and Authenticity
When the buyer successfully completes a transaction, they are redirected either to the PayPal
confirmation page or a website you specified in the return variable or on the Settings page
in the Profile section (as outlined in “Simple Intégral Evolution Integration” on page 15).
When the browser is redirected to the website you specified, a Transaction ID is appended to
it.
When you receive the redirect (URL with Transaction ID), you must verify that the order was
completed successfully on PayPal before sending the items to the buyer. You can do so by
checking the confirmation email sent to you by PayPal or by verifying the transaction history.
You can also using one of the following methods:
Validate Instant Payment Notification (IPN)
IPN enables you to receive messages about transaction payments and activity from PayPal
through asynchronous, server-to-server communication. This allows you to integrate your
online payments with your order fulfillment process.
Through IPN, you receive messages for the following:
Payments and their status (pending, complete, or denied)
Fraud Management Filter actions
Recurring Payment activity
Authorisations, chargebacks, disputes, reversals, and refunds.
After a transaction has been processed, PayPal sends an IPN to the notification URL specified
in your transaction using the parameter notify_url, or in your PayPal Profile. You must
verify that the Transaction ID, transaction amount, and other order specific parameters such as
Invoice ID that are sent in the IPN match with the information you have in your order
processing system. For more details, refer to
Instant Payment Notification Guide.
55
Order Processing
Fulfilling Order
Execute a GetTransactionDetails API Call
Using GetTransactionDetails API, you can obtain information about a specific
transaction.
If you are integrated with PayPal APIs, you can call GetTransactionDetails with the
Transaction ID that was returned in the web redirect to validate the authenticity of the order.
For complete details, refer to “GetTransactionDetails API” on page 63.
Fulfilling Order
After you have verified the authenticity of the payment amount and status, you can fulfil the
order by shipping the item to the buyer.
N OTE: To benefit from PayPal’s Seller Protection, the item must be shipped to the address
specified on the PayPal payment page or communicated to PayPal. Otherwise, the item
is not eligible for Seller Protection. For more information, refer to “Seller Protection”
on page 11.
56
Protecting Buttons by Using
8
Encrypted Website Payments
Using Encrypted Website Payments helps secure payment buttons that you generate or write
manually. Encrypted Website Payments protects the HTML button code that contains pricing
information by encrypting it. HTML button code that you protect by using Encrypted Website
Payments cannot be altered by malicious third parties to create fraudulent payments.
Encrypted Website Payments relies on standard public key encryption for protection. With
public and private keys, you can dynamically generate HTML code for payment buttons and
encrypt the payment details before displaying the buttons on your website. The below table
illustrates the sequence of actions that occur with payment buttons protected by using
Encrypted Website Payments.
TABLE 8.1 How Encrypted Website Payments Works
Website ActionsBuyer ActionPayPal Action
Generate a public key for the
website, upload it to PayPal, and
download the PayPal public
certificate to the website.
N OTE: Do this action only once,
when you first integrate
Intégral Evolution with your
website.
Generate HTML code for a payment
button.
Encrypt the generated code by using
the PayPal public key and then
signing the encrypted code with the
website’s private key.
Publish the signed, encrypted
HTML code for the payment button
to the website
Click the published PayPal payment
button.
Check the authenticity of the data by
using the website’s public key,
which was previously uploaded to
PayPal.
Decrypt the protected button code
by using the PayPal private key.
Redirect the payer’s browser to the
appropriate PayPal checkout
experience, as specified in the
HTML variables of the decrypted
button code.
Protecting Buttons by Using Encrypted Website Payments
Public Key Encryption Used by Encrypted Website Payments
Public Key Encryption Used by Encrypted Website Payments
Encrypted Website Payments uses public key encryption, or asymmetric cryptography, which
provides security and convenience by allowing senders and receivers of encrypted
communication to exchange public keys to unlock each others messages. The fundamental
aspects of public key encryption are:
Public keys – Public keys are created by receivers and are given to senders before they
encrypt and send information. Public certificates comprise a public key and identity
information, such as the originator of the key and an expiry date. Public certificates can be
signed by certificate authorities, who guarantee that public certificates and their public
keys belong to the named entities.
You and PayPal exchange each others’ public certificates.
Private keys – Private keys are created by receivers are kept to themselves.
You create a private key and keep it in your system. PayPal keeps its private key on its
system.
The encryption process – Senders use their private keys and receivers’ public keys to
encrypt information before sending it. Receivers use their private keys and senders’ public
keys to decrypt information after receiving it. This encryption process also uses digital
signatures in public certificates to verify the sender of the information.
You use your private key and PayPal’s public key to encrypt your HTML button code.
PayPal uses it’s private key and your public key to decrypt button code after people click
your payment buttons.
Setting Up Certificates Before Using Encrypted Website
Payments
Do the following before you use Encrypted Website Payments to protect your payment
buttons:
Generating Your Private Key Using OpenSSL
Generating Your Public Certificate Using OpenSSL
Uploading Your Public Certificate to Your PayPal Account
Downloading the PayPal Public Certificate from the PayPal Website
PayPal uses only X.509 public certificates, not public keys. A public key can be used for
decryption but contains no information identifying who provided the key. A public certificate
includes a public key along with information about the key, such as when the key expires and
who the key belongs to. PayPal accepts public certificates in OpenSSL PEM format from any
established certificate authority, such as VeriSign.
58
You can generate your own private key and public certificate using open source software such
as OpenSSL (
https://www.openssl.org), which is detailed in the following section.
Protecting Buttons by Using Encrypted Website Payments
Setting Up Certificates Before Using Encrypted Website Payments
Generating Your Private Key Using OpenSSL
Using the openssl program, enter the following command to generate your private key. The
command generates a 1024-bit RSA private key that is stored in the file my-prvkey.pem:
openssl genrsa -out my-prvkey.pem 1024
Generating Your Public Certificate Using OpenSSL
The public certificate must be in PEM format. To generate your certificate, enter the following
openssl command, which generates a public certificate in the file my-pubcert.pem:
Uploading Your Public Certificate to Your PayPal Account
To upload your public certificate to your PayPal account:
1. Log in to your PayPal account at
https://www.paypal.fr
2. Click the Profile subtab.
3. In the Hosted Payment Settings column, click Website Payment Certificates.
The Website Payment Certificates page appears.
4. Scroll down the page to the Your Public Certificates section, and click the Add button.
The Add Certificate page appears.
5. Click Browse, and select the public certificate that you want to upload to PayPal from your
local computer.
N OTE: The file you upload must be in PEM format.
6. Click Add.
After your public certificate is uploaded successfully, it appears in the Your Public
Certificates section of the Website Payment Certificates page.
7. Store the certificate ID that PayPal assigned to your public certificate in a secure place. You
need the certificate ID that PayPal assigned to encrypt your payment buttons by using the
Encrypted Website Payments software provided by PayPal.
59
Protecting Buttons by Using Encrypted Website Payments
Setting Up Certificates Before Using Encrypted Website Payments
Downloading the PayPal Public Certificate from the PayPal Website
To download the PayPal public certificate:
1. Log in to your PayPal account at
2. Click the Profile subtab.
3. In the Seller Preferences column, click the Encrypted Payment Settings link.
4. Scroll down the page to the PayPal Public Certificate section.
5. Click Download, and save the file in a secure location on your local computer.
Removing Your Public Certificate
IMPORTANT: If you remove your public certificate, its associated certificate ID is no longer
valid for encrypting buttons, and any buttons that you generated or wrote
manually for your website that use the ID will not function correctly.
To remove one or more of your public certificates:
1. Log in to your PayPal account at
2. Click the Profile subtab.
3. In the Seller Preferences column, click the Encrypted Payment Settings link.
4. Scroll down the page to the PayPal Public Certificate section.
https://www.paypal.fr
https://www.paypal.fr
5. Select the radio button next to the certificate you want to remove, and click Remove.
The Remove Certificate page appears.
6. Click Remove to confirm the removal of the public certificate that you selected.
60
Protecting Buttons by Using Encrypted Website Payments
Setting Up Certificates Before Using Encrypted Website Payments
Using Encrypted Website Payments to Protect Your Payment Buttons
Encrypted Website Payments includes Java and Microsoft Windows software to protect the
payment buttons that you generate or write manually. Download the software from the
following location after logging in to PayPal:
bin/webscr?cmd=p/xcl/rec/ewp-code
After you download and extract the software, copy your private key, public certificate, p12 file
and the PayPal public certificate to the folder where the software is located.
1. Prepare an input file of Intégral Evolution variables and values for each encrypted button
that you want to generate. Each variable and value must be on a separate line, as in the
following example.
N OTE: The cert_id variable identifies the public certificate you uploaded to PayPal
website.
cert_id=Z24MFU6DSHBXQ
cmd=_xclick
business=sales@company.com
item_number=1234
custom=sc-id-789
amount=500.00
currency_code=USD
tax=41.25
shipping=20.00
address_override=true
address1=123 Main St
city=Austin
state=TX
zip=94085
country=US
no_note=1
cancel_return=http://www.company.com/cancel.htm
https://www.paypal.com/us/cgi-
2. Run the encryption software using the appropriate syntax, as shown below:
Protecting Buttons by Using Encrypted Website Payments
Setting Up Certificates Before Using Encrypted Website Payments
where the argument is:
– CertFile: The pathname to your own public certificate
– PKCS12File: The pathname to the PKCS12-format of your own public certificate
– PPCertFile: The pathname to a copy of the PayPal public certificate
– Password: The passphrase to the PKCS12-format of your own public certificate
– InputFile: The pathname to file containing the non-encrypted Website Payments HTML
Form variables
– OutputFile: A file name for the encrypted output
– [Sandbox]: The optional word Sandbox that lets you test payment buttons in the PayPal
Sandbox that you protected with Encrypted Website Payments
3. Copy the encrypted code to your website.
Blocking Unprotected and Non-encrypted Website Payments
For extra security of your protected and encrypted buttons, update your PayPal account profile
to block unprotected and non-encrypted payments.
To block payments from unprotected and non-encrypted Website Payments Standard buttons:
1. Log in to your PayPal account at
https://www.paypal.fr
2. Click the Profile subtab.
3. In the Seller Preferences column, click the Encrypted Payment Settings link.
4. Scroll down to the Encrypted Website Payments section.
5. Next to the Block Non-encrypted Website Payment label, select the On radio button.
6. Scroll to the bottom of the page, and click Save.
62
Optional API Operations
A
Using the Transaction ID, a number of PayPal API operations are available. The most
commonly used for Intégral Evolution are:
GetTransactionDetails API
RefundTransaction API
DoCapture API
GetTransactionDetails API
Obtain information about a specific transaction.
GetTransactionDetails Request
GetTransactionDetails Response
GetTransactionDetails Request
TABLE A.1GetTransactionDetails Request Fields
FieldDescription
METHOD
TRANSACTIONID
Must be GetTransactionDetails.
(Required) Unique identifier of a transaction.
N OTE: The details for some kinds of transactions cannot be retrieved
Character length and limitations - 17 single-byte alphanumeric
characters.
withGetTransactionDetails. You cannot obtain details of bank
transfer withdrawals, for example.
63
Optional API Operations
GetTransactionDetails API
GetTransactionDetails Response
N OTE: All fields defined in the formal structure of GetTransactionDetails Response are not
necessarily returned. Data is returned in a response only if PayPal has recorded data
that corresponds to the field.
Receiver Information Fields
Payer Information Fields
Payer Name Fields
Address Fields
Payment Information Fields
Payment Item Information Fields
Payment Item Fields
Auction Fields
Subscription Term Fields
Receiver Information Fields
ABLE A.2Receive Information Fields
T
FieldDescription
RECEIVERMAIL
Primary email address of the payment recipient (the seller).
If you are the recipient of the payment and the payment is sent to your
non-primary email address, the value of Receiver is still your primary
email address.
Character length and limitations - 127 single-byte alphanumeric
characters
RECEIVERID
Unique account ID of the payment recipient (the seller). This value is
the same as the value of the recipient's referral ID.
64
Payer Information Fields
T
ABLE A.3Payer Information Fields
FieldDescription
Optional API Operations
GetTransactionDetails API
EMAIL
Email address of payer.
Character length and limitations - 127 single-byte characters
PAYERID
Unique PayPal customer account identification number.
Character length and limitations - 13 single-byte alphanumeric
characters.
PAYERSTATUS
Status of payer. Valid values are:
verified
unverified
Character length and limitations - 10 single-byte alphabetic
characters.
SHIPTOCOUNTRYCODE
Payer’s country of residence in the form of ISO standard 3166 twocharacter country codes.
Character length and limitations - Two single-byte characters
PAYERBUSINESS
Payer’s business name.
Character length and limitations - 127 single-byte characters
Payer Name Fields
T
ABLE A.4Payer Name Fields
FieldDescription
SALUTATION
Payer’s salutation.
Character length and limitations - 20 single-byte characters
FIRSTNAME
Payer’s first name.
Character length and limitations - 25 single-byte alphanumeric
characters.
MIDDLENAME
Payer’s middle name.
Character length and limitations - 25 single-byte alphanumeric
characters.
LASTNAME
Payer’s last name.
Character length and limitations - 25 single-byte alphanumeric
characters.
Optional API Operations
GetTransactionDetails API
T
ABLE A.4Payer Name Fields
FieldDescription
SUFFIX
Payer’s suffix.
Character length and limitations - 12single-byte alphanumeric
characters.
Address Fields
T
ABLE A.5Address Fields
FieldDescription
ADDRESSOWNER
eBay company that maintains this address.
Valid values are:
eBay
PayPal
ADDRESSSTATUS
Status of street address on file with PayPal.
Valid values are:
none
Confirmed
Unconfirmed
SHIPTONAME
Person’s name associated with this address
Character length and limitations - 32 single-byte characters.
SHIPTOSTREET
SHIPTOSTREET2
SHIPTOCITY
SHIPTOSTATE
SHIPTOZIP
SHIPTOCOUNTRYCODE
SHIPTOPHONENUMBER
SHIPTOPHONENUM
First street address
Character length and limitations - 100 single-byte characters.
Second street address
Character length and limitations - 100 single-byte characters.
Name of the city
Character length and limitations - 100 single-byte characters.
State or province
Character length and limitations - 40 single-byte characters.
US zip code or other country-specific postal code.
Character length and limitations - 40 single-byte characters.
Expanded name of country
Character length and limitations - 20 single-byte characters.
Country code.
Character length and limitations - two single-byte characters.
Country code.
Character length and limitations - Two single-bye characters.
66
Payment Information Fields
ABLE A.6Payment Information Fields
T
FieldDescription
Optional API Operations
GetTransactionDetails API
TRANSACTIONID
PARENTTRANSACTIONID
RECEIPTID
TRANSACTIONTYPE
Unique transaction ID of the payment.
Character length and limitations: 17 single-byte characters
Parent or related transaction identification number. This field is
populated for the following transaction types:
Reversal - Capture of an authorised transaction.
Reversal - Reauthorisation of a transaction.
Capture of an order - The value of ParentTransactionID is the
original OrderID.
Authorisation of an order - The value of ParentTransactionID is
the original OrderID.
Capture of an order authorisation.
Void of an order - The value of ParentTransactionID is the original
OrderID.
Character length and limitations - 16 digits in xxxx-xxxx-xxxx-xxxx
format
Receipt identification number
Character length and limitations - 16 digits in xxxx-xxxx-xxxx-xxxx
format
The type of transaction
Valid values:
cart
express-checkout
Character length and limitations - 15 single-byte characters
PAYMENTTYPE
ORDERTIME
AMT
CURRENCYCODE
Indicates whether the payment is instant or delayed.
Character length and limitations - Seven single-byte characters
Valid values:
none
echeck
instant
Time/date stamp of payment. For example: 2006-08-15T17:23:15Z.
The final amount charged, including any shipping and taxes from your
Merchant Profile.
Character length and limitations - Does not exceed $10,000 USD in
any currency. No currency symbol. Regardless of currency, decimal
separator is a period (.), and the optional thousands separator is a
comma (,). Equivalent to nine characters maximum for USD.
A three-character currency code.
Optional API Operations
GetTransactionDetails API
T
ABLE A.6Payment Information Fields
FieldDescription
FEEAMT
SETTLEAMT
TAXAMT
EXCHANGERATE
PayPal fee amount charged for the transaction
Character length and limitations - Does not exceed $10,000 USD in
any currency. No currency symbol. Regardless of currency, decimal
separator is a period (.), and the optional thousands separator is a
comma (,). Equivalent to nine characters maximum for USD.
Amount deposited in your PayPal account after a currency conversion.
Tax charged on the transaction.
Character length and limitations - Does not exceed $10,000 USD in
any currency. No currency symbol. Regardless of currency, decimal
separator is a period (.), and the optional thousands separator is a
comma (,). Equivalent to nine characters maximum for USD.
Exchange rate if a currency conversion occurred. Relevant only if your
are billing in their non-primary currency. If the customer chooses to
pay with a currency other than the non-primary currency, the
conversion occurs in the customer’s account.
Character length and limitations - a decimal that does not exceed 17
characters, including decimal point.
68
T
ABLE A.6Payment Information Fields
FieldDescription
Optional API Operations
GetTransactionDetails API
PAYMENTSTATUS
Status of the payment.
The status of the payment:
None - No status
Canceled-Reversal - A reversal has been canceled; for example,
when you win a dispute and the funds for the reversal have been
returned to you.
Completed - The payment has been completed, and the funds have
been added successfully to your account balance.
Denied - You denied the payment. This happens only if the
payment was previously pending because of possible reasons
described for the PendingReason element.
Expired - the authorisation period for this payment has been
reached.
Failed - The payment has failed. This happens only if the payment
was made from your customer’s bank account.
In-Progress - The transaction has not terminated, e.g. an
authorisation may be awaiting completion.
Partially-Refunded - The payment has been partially refunded.
Pending - The payment is pending. See the PendingReason field
for more information.
Refunded - You refunded the payment.
Reversed - A payment was reversed due to a chargeback or other
type of reversal. The funds have been removed from your account
balance and returned to the buyer. The reason for the reversal is
specified in the ReasonCode element.
Processed - A payment has been accepted.
Vo id ed - An authorisation for this transaction has been voided.
Optional API Operations
GetTransactionDetails API
ABLE A.6Payment Information Fields
T
FieldDescription
PENDINGREASON
N
OTE: PendingReason is returned in the response only if
PaymentStatus is Pending.
The reason the payment is pending:
none - No pending reason.
address - The payment is pending because your customer did not
include a confirmed shipping address and your Payment Receiving
Preferences is set such that you want to manually accept or deny
each of these payments. To change your preference, go to the
Preferences section of your Profile.
authorisation - The payment is pending because it has been
authorised but not settled. You must capture the funds first.
echeck - The payment is pending because it was made by an
eCheck that has not yet cleared.
intl - The payment is pending because you hold a non-U.S. account
and do not have a withdrawal mechanism. You must manually
accept or deny this payment from your Account Overview.
multi-currency - You do not have a balance in the currency sent,
and you do not have your Payment Receiving Preferences set to
automatically convert and accept this payment. You must manually
accept or deny this payment.
order - The payment is pending because it is part of an order that
has been authorised but not settled.
paymentreview - The payment is pending while it is being
reviewed by PayPal for risk.
unilateral - The payment is pending because it was made to an
email address that is not yet registered or confirmed.
verify - The payment is pending because you are not yet verified.
You must verify your account before you can
accept this payment.
other - The payment is pending for a reason other than those listed
above. For more information, contact PayPal customer service.
70
REASONCODE
The reason for a reversal if TransactionType is reversal:
none - No reason code
chargeback - A reversal has occurred on this transaction due to a
chargeback by your customer.
guarantee - A reversal has occurred on this transaction due to your
customer triggering a money-back guarantee.
buyer-complaint - A reversal has occurred on this transaction due
to a complaint about the transaction from your customer.
refund - A reversal has occurred on this transaction because you
have given the customer a refund.
other - A reversal has occurred on this transaction due to a reason
not listed above.
T
ABLE A.6Payment Information Fields
FieldDescription
Optional API Operations
GetTransactionDetails API
PROTECTIONELIGIBILITY
Since version 64.4, the kind of seller protection in force for the
transaction, which is one of the following values:
Eligible – Seller is protected by PayPal's Seller Protection Policy
for Unauthorised Payments and Item Not Received
ItemNotReceivedEligible – Seller is protected by PayPal's Seller
Protection Policy for Item Not Received
UnauthorizedPaymentEligible – Seller is protected by PayPal's
Seller Protection Policy for Unauthorized Payment
Ineligible – Seller is not protected under the Seller Protection
Policy
Payment Item Information Fields
T
ABLE A.7Payment Item Information Fields
FieldDescription
INVNUM
Invoice number you set in the original transaction.
Character length and limitations - 127 single-byte alphanumeric
characters
CUSTOM
Custom field you set in the original transaction.
Character length and limitations - 127 single-byte alphanumeric
characters
NOTE
SALESTAX
Memo entered by your customer in PayPal Website Payments note
field.
Character length and limitations - 255 single-byte alphanumeric
characters
Amount of tax charged on payment.
Optional API Operations
GetTransactionDetails API
Payment Item Fields
T
ABLE A.8Payment Item Fields
FieldDescription
L_DESCn
L_NUMBERn
L_QTYn
L_AMTn
L_OPTIONSNAMEn
Amount of tax charged on payment.
These parameters must be ordered sequentially beginning with 0 (for
example L_DESC0, L_DESC1).
Item number set by you. If this was a shopping cart transaction, PayPal
appends the number of the item to the HTML item_number variable.
For example, item_number1, item_number2, and so forth.
Character length and limitations - 127 single-byte alphanumeric
characters.
These parameters must be ordered sequentially beginning with 0 (for
example L_NUMBER0, L_NUMBER1).
Quantity set by you or entered by the customer.
Character length and limitations - no limit
Cost of item.
These parameters must be ordered sequentially beginning with 0 (for
example L_AMT0, L_AMT1).
PayPal option names for an item in the shopping cart; each name
corresponds to an option value. There can be multiple option names per
item.
The option names are ordered sequentially beginning with 0 (for
example,L_OPTIONSNAMES0, L_OPTIONSNAME1).
72
L_OPTIONSVALUEn
PayPal option values corresponding to option names of an item in the
shopping cart.
The option names are ordered sequentially beginning with 0 (for
example,L_OPTIONSVALUE0, L_OPTIONSVALUE1).
Auction Fields
T
ABLE A.9Auction Fields
FieldDescription
BUYERID
CLOSINGDATE
MULTIITEM
Customer’s auction ID
Auction’s close date
Counter used for multi-item auction payments
Subscription Term Fields
TABLE A.10 Subscription Terms Fields
FieldDescription
Optional API Operations
RefundTransaction API
AMT
PERIOD
RefundTransaction API
Issue a refund to the PayPal account holder associated with a transaction.
RefundTransaction Request
RefundTransaction Response
RefundTransaction Request
T
ABLE A.11 RefundTransaction Request Fields
FieldDescription
METHOD
The amount subscriber is to be charged in one payment.
Character length and limitations: no limit
The period of time that the subscriber will be charged.
Character length and limitations: no limit
Must be RefundTransaction.
TRANSACTIONID
REFUNDTYPE
AMT
NOTE
(Required) Unique identifier of a transaction.
Character length and limitations - 17 single-byte alphanumeric
characters.
(Required) Type of refund you are making:
Other
Full
Partial
Refund amount. Amount is required if RefundType is Partial.
N OTE: If RefundType is Full, do not set the Amount.
(Optional) Custom memo about the refund.
Character length and limitations - 255 single-byte alphanumeric
characters.
Optional API Operations
DoCapture API
RefundTransaction Response
TABLE A.12 RefundTransaction Response Fields
FieldDescription
REFUNDTRANSACTIONID
FEEREFUNDAMT
GROSSREFUNDAMT
NETREFUNDAMT
DoCapture API
Capture an authorized payment.
DoCapture Request
DoCapture Response
DoCapture Request
Unique transaction ID of the refund.
Character length and limitations - 17 single-byte alphanumeric
characters.
Transaction fee refunded to original recipient of payment.
Amount of money refunded to original payer.
Amount subtracted from PayPal balance of original recipient of
payment to make this refund.
74
T
ABLE A.13 DoCapture Request Fields
FieldDescription
METHOD
AUTHORIZATIONID
(Required) Must be DoCapture.
(Required) The authorisation identification number of the payment you
want to capture.This is the transaction id returned from
DoExpressCheckoutPayment or DoDirectPayment.
Character length and limitations - 19 single-byte characters
maximum.
AMT
(Required) Amount to capture.
Limitations - Value is a positive number which cannot exceed $10,000
USD in any currency. No currency symbol. Must have two decimal
places, decimal separator must be a period (.), and the optional
thousands separator must be a comma (,).
CURRENCYCODE
(Optional) A three-character currency code. Default: USD.
T
ABLE A.13 DoCapture Request Fields
FieldDescription
Optional API Operations
DoCapture API
COMPLETETYPE
INVNUM
NOTE
(Required) The value Complete indicates that this the last capture you
intend to make.
The value NotComplete indicates that you intend to make additional
captures.
N OTE: If Complete, any remaining amount of the original authorised
transaction is automatically voided and all remaining open
authorisations are voided.
Character length and limitations - 12 single-byte alphanumeric
characters.
(Optional) Your invoice number or other identification number that is
displayed to the merchant and customer in his transaction history.
N OTE: This value on DoCapture will overwrite a value previously set
on DoAuthorisation.
N OTE: The value is recorded only if the authorisation you are
capturing is an order authorisation, not a basic authorisation.
Character length and limitations - 127 single-byte alphanumeric
characters
(Optional) An informational note about this settlement that is displayed
to the payer in email and in his transaction history.
Character length and limitations - 255 single-byte characters.
Optional API Operations
DoCapture API
T
ABLE A.13 DoCapture Request Fields
FieldDescription
SOFTDESCRIPTOR
(Optional) The soft descriptor is a per transaction description of the
payment that is passed to the consumer’s credit card statement.
If a value for the soft descriptor field is provided, the full descriptor
displayed on the customer’s statement has the following format:
<PP * | PAYPAL*><Merchant descriptor as set in the Payment
Receiving Preferences><1space><soft descriptor>
The soft descriptor can contain only the following characters.
If you use any other characters (such as “,”), an error code is returned.
The soft descriptor does not include the phone number, which can be
toggled between the merchant’s customer service number and PayPal’s
customer service number.
The maximum length of the total soft descriptor is 22 characters. Of
this, either 4 or 8 characters are used by the PayPal prefix shown in the
data format. Thus, the maximum length of the soft descriptor passed in
the API request is:
22- len(<PP * | PAYPAL *>) - len(<Descriptor set in Payment
ReceivingPreferences> + 1)
For example, assume the following conditions:
The PayPal prefix toggle is set to PAYPAL* in PayPal’s admin
tools.
The merchant descriptor set in the Payment Receiving Preferences
is set to EBAY.
The soft descriptor is passed in as JanesFlowerGifts LLC.
The resulting descriptor string on the credit card would be:
PAYPAL*EBAY JanesFlow
76
DoCapture Response
DoCapture Response Fields
PayerInfo Type Fields
Ship To Address Fields
Payer Name Fields
N OTE: If you use version 56.0 or later of the DoCapture API,only the authorisation ID,
transaction ID, transaction type, paymentdate, gross amount and payment status are
guaranteed to be returned.If you need the values of other fields and they are not
returned,you can obtain their values later by calling GetTransactionDetails or by using
the reporting. mechanism.
DoCapture Response Fields
T
ABLE A.14 DoCapture Response Fields
FieldDescription
Optional API Operations
DoCapture API
AUTHORIZATIONID
The authorisation identification number you specified in the request.
Character length and limitations - 19 single-byte characters
maximum.
PayerInfo Type Fields
T
ABLE A.15 PayerInfo Type Fields
FieldDescription
EMAIL
Email address of payer.
Character length and limitations - 127 single-byte characters.
PAYERID
Unique PayPal customer account identification number.
Character length and limitations - 13 single-byte alphanumeric
characters.
PAYERSTATUS
Status of payer. Valid values are:
verified
unverified
Character length and limitations - 10 single-byte alphabetic
characters.
COUNTRYCODE
Payer’s country of residence in the form of ISO standard 3166 twocharacter country codes.
Character length and limitations - Two single-byte characters.
Optional API Operations
DoCapture API
T
ABLE A.15 PayerInfo Type Fields
FieldDescription
BUSINESS
Payer’s business name.
Character length and limitations - 127 single-byte characters.
Ship To Address Fields
T
ABLE A.16 Ship To Address Fields
FieldDescription
ADDRESSSTATUS
Status of street address on file with PayPal.
Valid values are:
none
Confirmed
Unconfirmed
SHIPTONAME
Person’s name associated with this address.
Character length and limitations - 32 single-byte characters.
SHIPTOSTREET
First street address.
Character length and limitations - 100 single-byte characters.
SHIPTOSTREET2
Second street address.
Character length and limitations - 100 single-byte characters.
SHIPTOCITY
SHIPTOSTATE
SHIPTOZIP
SHIPTOCOUNTRYCODE
Name of city.
Character length and limitations - 40 single-byte characters.
State or province.
Character length and limitations - 40 single-byte characters.
Required for U.S. addresses only.
U.S. ZIP code or other country-specific postal code.
Character length and limitations - 20 single-byte characters.
Country code.
Character length and limitations - Two single-byte characters.
78
Payer Name Fields
ABLE A.17 Payer Name Fields
T
FieldDescription
Optional API Operations
DoCapture API
SALUTATION
FIRSTNAME
MIDDLENAME
LASTNAME
SUFFIX
Payer’s salutation.
Character length and limitations - 20 single-byte characters.
Payer’s first name.
Character length and limitations - 25 single-byte characters.
Payer’s middle name.
Character length and limitations - 25 single-byte characters.
Payer’s last name
Character length and limitations - 25 single-byte characters.
Payer’s suffix
Character length and limitations - 12 single-byte characters.
Optional API Operations
DoCapture API
80
Moving from PayPal Intégral to
B
If you are moving from PayPal Intégral in HTML (solution also called Website Payments
Standard or WPS) to Intégral Evolution, you must make the following changes:
1. In the FORM tag, change the cmd value in the action attribute
N OTE: PayPal Intégral in HTML has separate values for amount and quantity, whereas
Intégral Evolution uses subtotal only. Ensure that the subtotal includes the
amount you want to charge the buyer, taking into account any applicable discount
and the quantity of items.
3. If you have already customised your checkout flow, such as color and background, you will
need to redo those settings for Intégral Evolution. For more information about customising
the look and feel of your payment page, refer to Chapter 3, “Customising Your PayPal
Payment Page.
81
Moving from PayPal Intégral to PayPal Intégral Evolution
Sample Code Comparison
Below is a comparison of PayPal Intégral code and Intégral Evolution code.
N OTE: In the samples below, note that for PayPal Intégral HTML, amount and quantity are
specified as 10 and 2 respectively. For Intégral Evolution, the
is the product of the above-mentioned
bold below.
Moving from PayPal Intégral to PayPal Intégral Evolution
84
Error Messages
C
The table below lists error codes and the appropriate correction action.
TABLE C.1Error Codes and the Corresponding Corrective Actions
Error CodeError MessageCorrective Action
10001Your payment can't be
processed right now. Please
try again later.
10004Your payment can't be
processed. Please contact the
merchant directly with this
code.
10009Your payment can't be
processed. Please contact the
merchant directly with this
code.
10010Your payment can't be
processed. Please contact the
merchant directly with this
code.
10413Your payment can't be
processed. Please contact the
merchant directly with this
code.
10500Your payment can't be
processed. Please contact the
merchant directly with this
code.
Try again later.
There is a problem with your integration. Check the
parameters that you have supplied.
Try again later.
Provide a valid invoice ID.
Subtotal, shipping, handling, and tax. Review the totals
in your integration.
You have not agreed to the billing agreement.
10501Your payment can't be
processed. Please contact the
merchant directly with this
code.
10502Your credit card has expired.
Please pay with a valid card.
10504Please enter a valid card
security code.
Billing agreement is disabled or inactive.
Credit card used has expired.
CVV provided is invalid. The CVV is between 3-4
digits long.
85
Error Messages
T
ABLE C.1Error Codes and the Corresponding Corrective Actions(Continued)
Error CodeError MessageCorrective Action
10507Your payment can't be
processed. Please contact the
merchant directly with this
code.
10508Please enter a valid card
expiration date.
10509Your payment can't be
processed. Please contact the
merchant directly with this
code.
10511Your payment can't be
processed. Please contact the
merchant directly with this
code.
10512Please enter a first name.First name of the buyer is required.
10513Please enter a last name.Last name of the buyer is required.
10520Your payment can't be
processed. Please contact the
merchant directly with this
code.
10523Your payment can't be
processed right now. Please
try again later.
Your PayPal account is restricted. Contact PayPal with
this error code.
Expiration date must be in the correct format.
PayPal was unable to determine the IP address of the
buyer.
Review the integration to ensure that a valid
PaymentAction value is supplied.
Amounts supplied do not match.
Try again later.
10525Please enter a valid amount. Verify your integration to ensure that the amounts are
not zero.
10527Please enter a valid card
number.
10534Your payment can't be
processed. Please contact the
merchant directly with this
code.
10535Please enter a valid credit
card number.
10536Your payment can't be
processed. Please contact the
merchant directly with this
code.
Credit card entered is invalid.
Credit card entered is currently restricted by PayPal.
Contact PayPal with this error code.
Credit card entered is invalid.
All shopping cart items must be in the same currency.
86
T
ABLE C.1Error Codes and the Corresponding Corrective Actions(Continued)
Error CodeError MessageCorrective Action
Error Messages
10539Your payment can't be
processed. Please contact the
merchant directly with this
code.
10540Please enter a valid address.Transaction was declined by PayPal because of an
10541Please enter a valid credit
card number.
10542Please enter a valid email
address.
10544Your payment can't be
processed. Please contact the
merchant directly with this
code.
10545Your payment can’t be
processed. Please pay with
another credit card.
10546Your payment can't be
processed. Please contact the
merchant directly with this
code.
Transaction was declined by fraud filter managed by the
merchant. To accept this translation, change your risk
settings on PayPal.
invalid address. Buyer should provide the correct
address.
Credit card entered is currently restricted by PayPal.
Contact PayPal with this error code.
Email address is in an invalid format. Buyer should
provide the email address in the correct format.
Transaction was declined by PayPal. Contact PayPal
with this error code.
Transaction was declined by PayPal because of possible
fraudulent activity. Contact PayPal with this error code.
Transaction was declined by PayPal because of possible
fraudulent activity on the IP address. Contact PayPal
with this error code.
10547Your payment can't be
processed. Please contact the
merchant directly with this
code.
10548Your payment can't be
processed. Please contact the
merchant directly with this
code.
10549Your payment can't be
processed. Please contact the
merchant directly with this
code.
10550Your payment can't be
processed. Please contact the
merchant directly with this
code.
None - this is a PayPal internal error.
Merchant account attempting the transaction is not a
business account at PayPal. Check your account
settings.
Merchant account attempting the transaction is not able
to process Direct Payment transactions. Contact PayPal
with this error code.
Access to Direct Payment was disabled for your
account. Contact PayPal with this error code.
87
Error Messages
T
ABLE C.1Error Codes and the Corresponding Corrective Actions(Continued)
Error CodeError MessageCorrective Action
10552Your payment can't be
processed. Please contact the
merchant directly with this
code.
10553Your payment can't be
processed. Please contact the
merchant directly with this
code.
10557Your payment can't be
processed. Please contact the
merchant directly with this
code.
10558Your payment can't be
processed. Please contact the
merchant directly with this
code.
10561Please enter a complete
billing address.
10562Please enter a valid year for
the credit card expiration
date.
Merchant account attempting the transaction does not
have a confirmed email address with PayPal. Check
your account settings.
Merchant attempted a transaction where the amount
exceeded the upper limit for that merchant.
Check your payment receiving preferences. Contact
PayPal if you more help.
Credit card supplied cannot be charged in the currency
requested.
Buyer should enter the complete billing address.
Buyer should enter a valid year for card expiration.
10563Please enter a valid month
for the credit card expiration
date.
10564Your payment can't be
processed. Please contact the
merchant directly with this
code.
10565Your payment can't be
processed. Please contact the
merchant directly with this
code.
10566Your payment can't be
processed. Please pay with a
different card type.
10570Your payment can’t be
processed. Please pay with
another credit card.
10701Please enter a valid name for
the billing address.
Buyer should enter a valid month for card expiration.
A duplicate transaction was detected, advice buyer to
try again later.
Merchant country is not supported.
Credit card type is not supported.
Credit card supplied doesn’t support “Authorization”.
Buyer should enter a valid name in the billing address.
88
T
ABLE C.1Error Codes and the Corresponding Corrective Actions(Continued)
Error CodeError MessageCorrective Action
Error Messages
10702Please enter a valid address
in line 1 of the billing
address.
10703Please enter a valid address
in line 2 of the billing
address.
10704Please enter a valid city in
the billing address.
10705Please enter a valid state in
the billing address.
10706Please enter a valid ZIP code
in the billing address.
10707Please enter a valid country
in the billing address.
10708Please enter a complete
billing address.
10709Please enter an address in
line 1 of the billing address.
10710Please enter a city in the
billing address.
Buyer should enter a valid address in line 1 of the billing address.
Buyer should enter a valid address in line 2 of the billing address.
Buyer should enter a valid city in the billing address.
Buyer should enter a valid state in the billing address.
Buyer should enter a valid zip code in the billing
address.
Buyer should enter a valid country in the billing
address.
Buyer should enter the complete billing address.
Buyer should enter an address in line 1 of the billing
address.
Buyer should enter a city in the billing address.
10711Please enter a state in the
billing address.
10712Please enter a valid postal
code in the billing address.
10713Please enter a country in the
billing address.
10714Please enter a valid name in
the billing address.
10715Please enter a valid state in
the billing address.
10716Please enter a valid postal
code in the billing address.
10717Please enter a valid postal
code in the billing address.
10718Please enter a valid city in
the billing address.
Buyer should enter a state in the billing address.
Buyer should enter a valid zip code in the billing
address.
Buyer should enter a country in the billing address.
Buyer should enter a valid name in the billing address.
Buyer should enter a valid state in the billing address.
Buyer should enter a valid zip code in the billing
address.
Buyer should enter a valid zip code in the billing
address.
Buyer should enter a valid city.
89
Error Messages
T
ABLE C.1Error Codes and the Corresponding Corrective Actions(Continued)
Error CodeError MessageCorrective Action
10719Please enter a valid
addressee name in the
shipping address.
10720Please enter a valid address
in line 1 of the shipping
address.
10721Please enter a valid address
in line 2 of the shipping
address.
10722Please enter a valid city in
the shipping address.
10723Please enter a valid state in
the shipping address.
10724Please enter a valid postal
code in the shipping address.
10725Please enter a valid country
in the shipping address.
10726Please enter a complete
shipping address.
10727Please enter an address in
line 1 of the shipping
address.
Buyer should enter a valid addressee name for shipping
address.
Buyer should enter a valid address in line 1 of the shipping address.
Buyer should enter a valid address in line 2 of the shipping address.
Buyer should enter a valid city in the shipping address.
Buyer should enter a valid state in the shipping address.
Buyer should enter a valid postal code in the shipping
address.
Buyer should enter a valid country in the shipping
address.
Buyer should enter a complete shipping address.
Buyer should enter an address1 in the shipping address.
10728Please enter a city in the
shipping address.
10729Please enter a state in the
shipping address.
10730Please enter a postal code in
the shipping address.
10731Please enter a country in the
shipping address.
10732Please enter a valid
addressee name in the
shipping address.
10733Please enter a valid state in
the shipping address.
10734Please enter a valid postal
code in the shipping address.
Buyer should enter a city in the shipping address.
Buyer should enter a state in the shipping address.
Buyer should enter a valid postal code in the shipping
address.
Buyer should enter a country in the shipping address.
Buyer should enter a valid addressee in the shipping
address.
Buyer should enter a valid state in the shipping address.
Buyer should enter a valid postal code in the shipping
address.
90
T
ABLE C.1Error Codes and the Corresponding Corrective Actions(Continued)
Error CodeError MessageCorrective Action
Error Messages
10735Please enter a valid postal
code in the shipping address.
10736Please enter a valid city and
state in the shipping address.
10744Please enter a valid country
in the billing address.
10745Please enter a valid country
in the shipping address.
10746Your payment can't be
processed. Please contact the
merchant directly with this
code.
10747Your payment can't be
processed. Please contact the
merchant directly with this
code.
10748Please enter a card security
code.
10750Please enter a valid state in
the shipping address.
Buyer should enter a valid postal code in the shipping
address.
Buyer should enter a valid city and state in the shipping
address.
Buyer should enter a valid country in the billing
address.
Buyer should enter a valid country in the shipping
address.
Credit card from this country is not supported.
Contact PayPal with this error code.
Buyer should enter a Card Security Code.
Buyer should enter a valid state in the shipping address.
10751Please enter a valid state in
the billing address.
10752Your payment can't be
processed. Please pay with
another card.
10754Your payment can't be
processed. Please pay with
another card.
10755Your payment can't be
processed. Please contact the
merchant directly with this
code.
10756Your payment can't be
processed. Please pay with
another card.
10759Your payment can't be
processed. Please pay with
another card.
Buyer should enter a valid state in the billing address.
Transaction was declined by the issuing bank, not
PayPal. Buyer should attempt another card.
Buyer should use a different credit card.
Review your integration to ensure that the currency
code is supported.
Buyer should use a different credit card.
Transaction was declined by PayPal. Contact PayPal
with this error code.
91
Error Messages
T
ABLE C.1Error Codes and the Corresponding Corrective Actions(Continued)
Error CodeError MessageCorrective Action
10761Your payment can't be
processed because this
transaction appears to be a
duplicate of a recent
transaction.
10762Your payment can't be
processed. Please pay with
another card.
10763Your payment can't be
processed. Please contact the
merchant directly with this
code.
10764Your payment can't be
processed. Please contact the
merchant directly with this
code.
11998Please enter the date when
your credit card became
valid.
15001Your payment can't be
processed. Please pay with
another card.
Transaction was declined because PayPal is currently
processing a transaction by the same buyer for the same
amount. This error can occur when a buyer submits
multiple, identical transactions in quick succession.
Excessive CVV failures on the credit card. Buyer
should try a different card.
None - this is a PayPal internal error.
Transaction was declined by PayPal. Contact PayPal
with this error code.
Buyer should give the correct start date for their credit
card.
Transaction was rejected by PayPal because of
excessive failures over a short period of time for this
credit card. Contact PayPal with this error code.
15002Your payment can't be
processed. Please pay with
another card.
15003Your payment can't be
processed. Please contact the
merchant directly with this
code.
15004Please enter a valid Card
Security Code.
15005Your payment can't be
processed. Please pay with
another card.
15006Please enter a valid card
number.
15007Your card is expired. Please
pay with a valid card.
Transaction was declined by PayPal. Contact PayPal
with this error code.
Transaction was declined because the merchant does
not have a valid commercial entity agreement on file
with PayPal. Contact PayPal with this error code.
Transaction was declined because the CVV entered
does not match the credit card.
Transaction was declined by the issuing bank, not
PayPal. Buyer should attempt another card.
Transaction was declined by the issuing bank, not
PayPal. Buyer should attempt another card.
Transaction was declined by the issuing bank because
of an expired credit card. Buyer should attempt another
card.
92
T
ABLE C.1Error Codes and the Corresponding Corrective Actions(Continued)
Error CodeError MessageCorrective Action
Error Messages
15008Your payment can't be
processed. Please contact the
merchant directly with this
code.
15009Your payment can't be
processed. Please contact the
merchant directly with this
code.
99998Your payment can't be
processed. Please contact the
merchant directly with this
code.
Review your integration to ensure that the totals match.
There is a mismatch in the currency code. Contact
PayPal with this error code.
Credit card data is invalid. Contact PayPal with this
error code.
93
Error Messages
94
D
The table below lists all the currencies supported by PayPal.