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z Are experienced web or application developers
z Have a background in payments services
z Are developing payment services applications that are integrating Express Checkout to
process transactions to be sent over the Payflow gateway
Related Documentation
For additional information on Payflow documentation and the Payflow SDK, go to
http://www.paypal.com/developer, select Documentation from the Library tab, and click the
Payflow Pro link.
How to Contact Customer Support
For problems with transaction processing or your connection to the server, contact Customer
Support by opening a ticket on the under Contact Support tab at
Document History
TABLE 3.1 Document history
DateDescription
October 2009Updated currency codes.
http://www.paypal.com/mts.
Express Checkout for Payflow Pro7
Document History
T
ABLE 3.1 Document history
DateDescription
August 2009Revised and updated.
Added reference transactions and
type.
Revised billing agreements.
Removed PayPal Button Placement.
Added “Eliminating Y our Order Review Page” to Chapter 1, “Express
Checkout Processing Flow.”
RecurringPayments billing
June 2009 Added
May 2009Updated to correct for technical inaccuracies.
April 2009Added creating billing agreements for setting up Recurring Payments
SHIPTONAME parameter .
through Express Checkout.
Added order line-item details parameters.
Updated with
PHONENUM parameter in Set Express Checkout request.
8 Express Checkout for Payflow Pro
Express Checkout Processing
1
Flow
This chapter describes Express Checkout processing:
z “What Is Express Checkout?” on page 9
z “How Express Checkout Works” on page 9
z “Express Checkout Flow” on page 11
z “Express Checkout Sale Transaction Example” on page 12
z “Other Express Checkout Concepts” on page 16
What Is Express Checkout?
Express Checkout is PayPal’s method of payment. It offers your buyers an easy, convenient
checkout experience by letting them use shipping and billing information stored securely at
PayPal to check out, so they don’t have to re-enter it on your website.
Like other Payflow transactions, Express Checkout transaction requests send data as namevalue pair parameters, and include this basic set of required parameters:
z Connection parameters
z User parameters
z Transaction type (TRXTYPE) such as Sale (TRX TYPE=S), Authorization (TRXTYPE=A), or
Order (TRXTYPE=0)
z Tender type, which is always PayPal (TENDER =P)
How Express Checkout Works
The figure below summarizes the Express Checkout flow.
Express Checkout for Payflow Pro9
Express Checkout Processing Flow
1
How Express Checkout Works
FIGURE 1.1 Exp ress Checko ut flow
The figure shows a typical set of web pages representing a merchant’s website. (The web page
layout may differ somewhat from your own web design.) The buyer uses the PayPal logo to
choose PayPal as their method of payment. Express Checkout gives you the flexibility to place
the PayPal logo at two points in the checkout flow:
z On your Shopping Cart page at the start of checkout, as shown
z On your Payment Methods page with other billing options
The numbered callouts in the figure correspond to the numbered events described below.
10 Express Checkout for Payflow Pro
Express Checkout Processing Flow
Express Checkout Flow
1. On your website, your buyer checks out either by clicking the Check out with PayPal
button from your Shopping Cart page (as shown in the figure layout) or by selecting PayPal
from your Payment Methods page. This buyer action triggers the call to the Set Express
Checkout request.
2. The server responds to the request by returning a token or string value to your website. In
the figure above, the token is represented by an orange “donut.” The token keeps track of
your buyer throughout the checkout process.
3. You direct your buyer to the PayPal site, where they log in, select a funding source, and
confirm contact and shipping information. Express Checkout includes parameters that you
can use to customize the PayPal pages so they match characteristics of your own website.
For example, you can provide your own logo and colors.
4. When your buyer clicks the Continue button, PayPal sends the buyer back to your site at
the return URL you specified in the Set Express Checkout request. The token is appended
to the URL to identify the buyer.
5. Optionally you can send the Get Express Checkout Details request to obtain details about
your buyer such as the buyer’s telephone number and shipping address. You send the token
to identify the buyer. The server returns the requested information.
1
6. When your buyer clicks the Pay button, you send the Do Express Checkout Payment
request to perform the actual payment transaction.
7. The server returns the transaction result.
Express Checkout Flow
Through a set of name-value pair parameters, you provide Express Checkout transaction data
to the server. The server responds with RESULT and RESPMSG values, along with other
response parameter data about the transaction.
Unlike most Payflow Pro transactions, which consist of a single request call, Express
Checkout is a three-step process where the second step is optional:
1. Set Express Checkout sets up the data about the transaction and controls what is displayed
to the buyer on the PayPal site when the buyer chooses PayPal at checkout.
2. Get Express Checkout Details is an optional request enabling you to obtain information
about the transaction for display on your own website.
3. Do Express Checkout Payment performs the actual money transfer.
This guide refers to this request sequence and the resulting buyer experience as the Express
Checkout flow.
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Express Checkout Processing Flow
1
Express Checkout Sale Transaction Example
Express Checkout ACTION Values
To identify each request in the Express Checkout flow, you pass the appropriate ACTION
parameter. The table below shows the value of
TABLE 1.1 ACTION values for Exp ress Che ckout
RequestACTION value
Set Express CheckoutACTION=S
Get Express Checkout DetailsACTION=G
Do Express Checkout PaymentACTION=D
Express Checkout Token
The TOKEN value returned in the response to Set Express Checkout associates the buyer with
this particular Express Checkout flow. You pass it back to the server in these Express
Checkout requests:
ACTION for each Express Checkout request.
z In the HTTP request to redirect the buyer’s browser to the PayPal web site
z In the Get Express Checkout Details request to obtain the buyer’s shipping information
z In the Do Express Checkout Payment request to carry out the transaction
Express Checkout Sale Transaction Example
This section describes the Express Checkout flow in greater detail using a Sale transaction as
the example. See Appendix A, “Express Checkout Parameter Reference,” for detailed
descriptions of all required and optional Express Checkout transaction parameters.
z Set Express Checkout (ACTION=S)
z Redirecting the Buyer to PayPal
z Get Express Checkout Details (ACTION=G)
z Redirecting the Buyer to Your Website
z Do Express Checkout Payment (ACTION=D)
Set Express Checkout (ACTION=S)
The Set Express Checkout request passes the transaction details from your website to PayPal
when a buyer chooses to pay with PayPal.
Set Express Checkout requires that you pass data for the following parameters.
z ACTION
z AMT
12 Express Checkout for Payflow Pro
Express Checkout Processing Flow
Express Checkout Sale Transaction Example
z RETURNURL
z CANCELURL
This is an example Set Express Checkout request for a Sale transaction:
NOTE: It is strongly recommended that RETURNURL be the URL of the final review page on
your website where the buyer confirms the order and payment. Likewise, CANCELURL
should be the URL of the original page on your website where the buyer initially chose
to use PayPal.
RESULT and RESPONSE values are returned with all transactions. In a successful response, the
value of RESULT is 0. For details on the set of response parameters generally passed back in
transactions, see Chapter 4, “Transaction Responses.” The TOKEN value returned associates
this buyer with this particular Express Checkout flow.
Redirecting the Buyer to PayPal
After your buyer clicks the PayPal button and you submit the Set Express Checkout request,
you will want to automatically direct your buyer to the PayPal website. The redirect URL for
this is:
TOKEN is the value returned in the Set Express Checkout response.
NOTE: Express Checkout has a variation on this redirect URL (called useraction) that
allows you to bypass the call to Get Express Checkout Details and to change the text of
the button displayed on the PayPal website from “Continue” to “Pay Now.” For more
information, see “Eliminating Your Order Review Page” on page 17.
PayPal recommends that you use the HTTPS response 302 “Object Moved” with your URL as
the value of the Location header in the HTTPS response. Alternately, you can generate a web
page for your buyer that includes a META REFRESH tag in the header. An example is shown
Express Checkout for Payflow Pro13
Express Checkout Processing Flow
1
Express Checkout Sale Transaction Example
below. Remember to replace <TOKEN> with the token value that you received in the Set
Express Checkout response.
<!-- Most buyers will see the text below for les s than a second. -->
<!-- Some browser types (examp le, cell phone)do not support META refr esh tags. -->
<a href="https://www.paypal.com/cg i-bin/webscr?cmd=_exp resscheckout&token=<TOKEN>"Click h ere if you are not redirected to PayPal within 5
seconds.</a>
</body>
</html>
Get Express Checkout Details (ACTION=G)
The Get Express Checkout Details request enables you to retrieve the buyer’s billing
information, such as the shipping address and email address. If you use Get Express Checkout
Details, you need to pass data for these parameters.
z ACTION
z TOKEN
The following is an example Get Express Checkout Details request:
The following is the Get Express Checkout Details response:
14 Express Checkout for Payflow Pro
RESULT=0
&RESPMSG=Approved
&AVSADDR=Y
&TOKEN=EC-17C76533PL706494P
&PAYERID=FHY4JXY7CV9PG
&EMAIL=buyer_name@aol.com
&PAYERSTATUS=verified
&FIRSTNAME=J
&LASTNAME=Smith
&CUSTOM=TRVV14459
&BUSINESS=Monroe Creek Regiona l Interiors
&SHIPTONAME=J Smith
&SHIPTOSTREET=5262 Green Stree t #8
&SHIPTOCITY=San Jose
&SHIPTOSTATE=CA
&SHIPTOZIP=95148
&SHIPTOCOUNTRY=US
Redirecting the Buyer to Your Website
Express Checkout Processing Flow
Express Checkout Sale Transaction Example
1
PayPal redirects the buyer back to your website at the location you specified in the
RETURNURL parameter to Get Express Checkout request. To the URL string, PayPal appends
the TOKEN and PAYERID name-value pairs, as shown below:
The response returns a 12-character PNREF (Payflow Transaction ID) that is used to identify
this transaction in PayPal reports.
Other Express Checkout Concepts
The following topics are related to processing Express Checkout transactions.
z “Obtaining the Buyer’s Telephone Number During Checkout” on page 16
z “Pending Responses” on page 17
z “Eliminating Your Order Review Page” on page 17
Obtaining the Buyer’s Telephone Number During Checkout
You have three options regarding the buyer’s contact telephone number. You can choose to:
z Not request the contact telephone number (default)
z Request the contact telephone number as an optional field
z Require that the buyer enter their contact telephone number to proceed.
If you choose to require the buyer provide a telephone number, a telephone number displays in
the Contact Information on the PayPal Review page during checkout. Help text tells the buyer
how to change the number displayed to their own number.
To choose one of the three preceding options:
1. Log in to your PayPal account.
16 Express Checkout for Payflow Pro
2. From the Profile tab, click Website Payments Preferences.
3. Choose from the three options for handling the contact telephone number at the bottom of
the page.
Eliminating Your Order Review Page
You can make checkout appear to complete on the PayPal website rather than on your own
and, therefore, eliminate the need for an Order Review page on your site. (Of course, when the
buyer returns from PayPal, you still call the Do Express Checkout Payment request to
complete the transaction.) In this situation, you would want the button text on the PayPal
Review page to appear as “Pay Now” rather than “Continue.”
You control the button text through the value of the useraction variable. You set this
variable on the PayPal URL to which you redirect the buyer after calling Set Express
Checkout.
NOTE: As a best practice, you should incorporate the “Pay Now” button text in the Express
Checkout flow that redirects the buyer to PayPal from your shopping cart at the start of
checkout.
Express Checkout Processing Flow
Other Express Checkout Concepts
1
Values and resulting button text are described below:
z If you do not set useraction or you set useraction to continue, PayPal displays the
button text “Continue.”
z If you set useraction to commit, PayPal displays the button text “Pay Now.”
To display the “Pay Now” button text, for example, append &useraction=commit to the
redirect URL string as shown below where tokenvalue is the token value returned in the Set
Express Checkout response.
If the Do Express Checkout Payment PENDINGREASON response is a value other than none or
completed, the payment is pending. T ypically, this means the buyer has paid with an eCheck.
In such a case, funds are not guaranteed, and you should not ship or deliver items or services
until the payment has successfully completed.
NOTE: PayPal recommends that you block eChecks as a payment method in your PayPal
account profile if you are unable to handle pending st ate payments.
To find out the status of a pending payment, you can:
z Submit an Inquiry transaction.
z Check the status from the PayPal User Interface. See PayPal online help for details.
Express Checkout for Payflow Pro17
Express Checkout Processing Flow
1
Other Express Checkout Concepts
18 Express Checkout for Payflow Pro
2
Billing Agreements and
Reference Transactions
This chapter describes how you can automatically bill a buyer’s PayPal account based on
buyer information you obtained in a previous transaction. To perform this type of transaction
you first must obtain a billing agreement between you and the buyer.
z “About Reference Transactions” on page 19
z “About Billing Agreements” on page 20
z “Wa ys To Obtain a BAID” on page 20
z “Obtaining the BAID With Express Checkout Purchase” on page 21
z “Obtaining the BAID Without Express Checkout Purchase” on page 25
z “Updating a Billing Agreement” on page 29
z “Using Reference Transactions” on page 30
IMPORTANT: You must be enabled by PayPal to use reference transactions. Contact
PayPal for details.
About Reference Transactions
A reference transaction takes existing billing information already gathered from a previously
authorized transaction and reuses it to charge the buyer in a subsequent transaction.
Before you can use a reference transaction, you must set up a billing agreement with the buyer .
(See About Billing Agreements.) When you obtain the billing agreement, you can withdraw
funds from the buyer’s PayPal account without manual intervention using a reference
transaction. You can only use reference transactions with Authorization or Sale transactions
(TRXTYPE is A or S).
To enable line-item support in reference transactions, which includes the parameters below,
you must contact Merchant Technical Support at
z L_NAMEn
z L_DESCn
z L_COSTn
z L_TAXAMTn
z L_QTYn
http://www.paypal.com/mts:
Express Checkout for Payflow Pro19
Billing Agreements and Reference Transactions
2
About Billing Agreements
About Billing Agreements
A billing agreement allows PayPal to withdraw funds from the buyer’s PayPal account
without requiring the buyer to log in to PayPal. Billing agreements are maintained by PayPal.
You must establish a billing agreement with a buyer if, for example, you and the buyer agree
that you will bill that buyer on a regularly scheduled basis such as monthly for a magazine
subscription. Before a billing agreement can take effect, the buyer must log in to PayPal once
to consent to it. With buyer consent, PayPal creates a billing agreement ID (BAID) to
represent the agreement. You pass the BAID in subsequent requests to bill the buyer. PayPal
withdraws funds without requiring the buyer to log in. A billing agreement is good until you or
the buyer cancels it.
A buyer may have multiple magazine subscriptions, each with a separate billing agreement. In
such cases, be sure to associate each transaction with the correct billing agreement.
About Billing Types
To specify how the buyer will be billed, you set the billing type in the call to Set Express
Checkout. Table 2.1describes the values of this parameter:
TABLE 2.1Billing type values
ValueDescription
MerchantInitiatedBillingUse to obtain a
billing the buyer one or more times, call Do Express Checkout
Payment outside the Express Checkout flow and pass the BAID
to bill the buyer.
RecurringBillingUse to obtain a
bill the buyer on a recurring basis. See the Payflow Pro Recurring Billing Service User’s Guide for details on using the
BAID to create a recurring billing profile.
RecurringPaymentsUse to obtain a
to bill the buyer on a recurring basis.
NOTE: This billing type does not create a BAID. See Website
Payments Pro Payflow Edition - Recurring Payments
Developer’s Guide for details on using this billing type
value to create a Recurring Payments profile.
BAID in the Express Checkout flow. To initiate
BAID for creating a recurring billing profile to
TOKEN for creating a recurring payments profile
Ways To Obtain a BAID
You can obtain a BAID whether or not the buyer logs in to PayPal to make a purchase. The
following sections describe how.
20 Express Checkout for Payflow Pro
Billing Agreements and Reference Transactions
Obtaining the BAID With Express Checkout Purchase
z When the buyer is making a purchase
Say that you have implemented Express Checkout on your website. The buyer logs in to
purchase an item of merchandise and chooses PayPal to pay for it. In the normal Express
Checkout flow, the buyer is then redirected to PayPal to log in to verify their billing
information. If the buyer approves payment on the PayPal Review page, you receive the
billing agreement as part of the transaction.You can use that billing agreement later to bill the
buyer a set amount on a recurring basis, such as once-a-month, for future purchases. The buyer
doesn’t need to log into PayPal each time to make a payment.
z When the buyer is not making a purchase
Typically, the buyer chooses a billing agreement without making a purchase when they
subscribe for merchandise they will pay for on a recurring schedule. If, for example, the buyer
logs in to your website to order a magazine subscription, you set up an agreement to bill the
buyer on a scheduled basis—say, once a month. In the billing agreement flow without
purchase, the buyer is redirected to PayPal to log in. On the PayPal site, they consent to the
billing agreement. Next month, when you send the buyer the first magazine issue, the billing
agreement authorizes you to start charging the buyer’s PayPal account on the agreed upon
recurring basis without having the buyer log in to PayPal.
2
The following pages describe ways to obtain a BAID:
z “Obtaining the BAID With Express Checkout Purchase” on page 21
z “Obtaining the BAID Without Express Checkout Purchase” on page 25
Obtaining the BAID With Express Checkout Purchase
To set up the billing agreement and obtain the BAID when the buyer makes an Express
Checkout purchase from your website, you need only provide additional parameters and
values in the Express Checkout calls. Figure 2.1 summarizes the flow.
Express Checkout for Payflow Pro21
Billing Agreements and Reference Transactions
2
Obtaining the BAID With Express Checkout Purchase
FIGURE 2.1 Obtaining the BAID with Express Checkout purchase
The message flow consists of the following comments, which correspond to the circled
numbers in Figure 2.1. The comments pertain specifically to setting up a billing agreement and
obtaining a BAID.
1. When the buyer chooses to set up a billing agreement, call the Set Express Checkout
request (ACTION=S) and pass the following information about the agreement:
– The billing type (required)
– A description of the goods or services associated with the agreement (optional)
– The type of PayPal payment you require (optional)
– A string for your use in any way (optional)
2. PayPal returns a TOKEN that you use in subsequent steps.
3. After the buyer clicks the PayPal button and you submit the Set Express Checkout request,
you will want to automatically direct your buyer to the PayPal website to log in or set up a
22 Express Checkout for Payflow Pro
Billing Agreements and Reference Transactions
Obtaining the BAID With Express Checkout Purchase
PayPal account. The redirect URL for this is shown below. TOKEN is the value returned in
the Set Express Checkout response.
When the buyer logs in, the buyer is presented with a PayPal Review page, such as the
example page shown in Figure 2.2.
FIGURE 2.2 PayPal Review page
2
4. PayPal redirects the buyer’s browser to your return page.
5. Call the Get Express Checkout Details request (ACTION=G) to obtain information about the
buyer and the buyer’s checkout status. PayPal returns checkout details, including whether
the billing agreement was accepted.
6. Call the Do Express Checkout Payment request (ACTION=D) to complete the purchase.
7. PayPal returns information about the purchase. If the required billing agreement
information was passed, PayPal returns a BAID. Save the BAID to implement Payflow
reference transactions.
Express Checkout for Payflow Pro23
Billing Agreements and Reference Transactions
2
Obtaining the BAID With Express Checkout Purchase
Example of Obtaining the BAID With Express Checkout Purchase
This section provides an example of Express Checkout Authorization request and response
name-value pair strings, illustrating the billing agreement parameters. Billing agreement
parameters are shown in boldface.
Set Express Checkout Request (ACTION=S)
The following is an example of a Set Express Checkout request:
Obtaining the BAID Without Express Checkout Purchase
Get Express Checkout Details Response
RESULT=0
&RESPMSG=Approved
&TOKEN=EC-F3BQJQG7UGVDL754
&CORRELATIONID=9c3706997455e
&EMAIL=jsmith@paypal.com
&PAYERSTATUS=verified
&FIRSTNAME=Joe
&LASTNAME=Smith
&SHIPTONAME=Joe Smith
&SHIPTOSTREET=111 Main St
&SHIPTOCITY=San Jose
&SHIPTOSTATE=CA
&SHIPTOZIP=95100
&SHIPTOCOUNTRY=US
Obtaining the BAID Without Express Checkout Purchase
To set up the billing agreement and obtain the BAID without the buyer making an Express
Checkout purchase from your website, you add one new request to create the billing
agreement to your current Express Checkout integration. Figure 2.3 summarizes the flow.
Express Checkout for Payflow Pro25
Billing Agreements and Reference Transactions
2
Obtaining the BAID Without Express Checkout Purchase
FIGURE 2.3 Obtaining the BAID without Express Checkout purchase
The message flow consists of the following comments, which correspond to the circled
numbers in Figure 2.1. The comments pertain specifically to setting up a billing agreement and
obtaining a BAID.
1. When the buyer chooses to set up a billing agreement, call the Set Express Checkout
request (ACTION=S) and pass information about the agreement:
– The billing type (required)
– A description of the goods or services associated with the agreement (optional)
– The type of PayPal payment you require (optional)
– A string for your use in any way (optional)
NOTE: Even though the buyer is not making a purchase in this flow, provide a value for AMT,
for example, AMT=0.00.
2. PayPal returns a TOKEN that you use in subsequent steps.
26 Express Checkout for Payflow Pro
Billing Agreements and Reference Transactions
Obtaining the BAID Without Express Checkout Purchase
3. Redirect the buyer’s browser to PayPal to allow the buyer to log in to PayPal or set up a
PayPal account. After the buyer clicks the PayPal button and you submit the Set Express
Checkout request, you will want to automatically direct your buyer to the PayPal website.
The redirect URL for this is shown below. TOKEN is the value returned in the Set Express
Checkout response.
You can use the Update Billing Agreement request to cancel the billing agreement or update
the billing agreement description.
Some points to note:
z Do not pass TRXTYPE with this transaction.
z BAID is the only required parameter (ACTION=U).
z The only value you can pass for BA_STATUS is cance l to change the billing agreement
status.
Billing Agreements and Reference Transactions
Updating a Billing Agreement
2
z You can change the billing agreement description by entering a different string value for
BA_DESC.
z The response does not return a PNREF .
PayPal responds with the BAID and other information about the buyer whose agreement was
updated.
Although a buyer can log in to PayPal to manage agreements, the Update Billing Agreement
request enables the buyer to cancel an agreement from your website without logging in to
PayPal. You can provide your own page for maintaining agreements with the buyer.
Example of Updating a Billing Agreement
The following is an example of updating a billing agreement description. Billing agreement
parameters are shown in boldface:
This section provides examples of reference transactions that bill PayPal accounts. The
examples illustrate two parameter options. In the reference transaction request, you can pass
either of the following name-value pair parameters returned in either the response to Create
Customer Billing Agreement (ACTION=X) or the response to Do Express Checkout Payment
(ACTION=D):
z PNREF passed as value of ORIGID
z BAID
The examples below are based on Do Express Checkout Payment (ACTION=D) and illustrate
passing the ORIGID and the BAID. The reference transaction request does not pass the Express
Checkout TOKEN or PAYERID as described in “Express Checkout Processing Flow ”