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This document describes Express Checkout integration.
Intended Audience
This document is intended for developers and merchants implementing Express Checkout.
Where to Go for More Information
For information on the administrative tasks you can perform from your PayPal account, see
the Merchant Setup and Administra tion Guide. The guide is available on the Documentation
page linked to the Library tab in Developer Central.
Revision History
Revision history for Express Checkout Integration Guide.
TABLE 1.1 Revision history
DateDescription
10/05/2009Added Immediate Payment.
06/30/2009Added a section on payment review.
6/04/2009Added a chapter on pre-populating the PayPal review page. Updated PayPal
04/08/2009Added a chapter describing the Instant Update Callback API.
03/03/2009Updated to allow useraction=continue for eBay incentives.
11/13/2008Added information about integrating dynamic images and added
06/30/2008Complete revision.
Edited for technical accuracy.
Removed PayPal placement guidelines.
Review pages. Moved some customization topics out of this guide. They
are now in the Merchant Setup and Administration Guide.
information about order details that can be displayed on the PayPal Review
page.
Express Checkout Integration GuideOctober 20097
Revision History
8October 2009Express Checkout Integration Guide
Introducing Express Checkout
1
Express Checkout is PayPal’s premier checkout solution, which streamlines the checkout
process for buyers and keeps them on the merchant’s site after making a purchase.
z The Express Checkout Experience
z Getting Started
z Express Checkout Flow
z Express Checkout Building Blocks
NOTE: For information about administrative tasks you can perform from your PayPal account
such as adding users, setting up custom page styles, and managing multiple currency
balances, see the
Documentation page linked to the Library tab on
The Express Checkout Experience
Merchant Setup and Administration Guide. The guide is located on the
Developer Central.
Express Checkout makes it easier for your customers to pay and allows you to accept PayPal
while retaining control of the buyer and overall checkout flow.
Consider your buyer’s experience before implementing Express Checkout. A generic flow
probably has the following sequence of pages:
A generic checkout flow
In a typical checkout flow, the buyer
1. Checks out from the shopping cart page
2. Provides shipping information
3. Chooses a payment option and provides billing and payment information
4. Reviews the order and pays
5. Receives an order confirmation
In an Express Checkout flow, a buyer still checks out at the beginning of the flow and pays on
your site; however, the buyer does not reenter shipping, billing, or payment information,
because it is already available from PayPal. This simplifies and expedites the checkout
Express Checkout Integration GuideOctober 20099
Introducing Express Checkout
1
Getting Started
process. The buyer can then proceed to review the order on your site. You can include other
necessary checkout steps. You can also up-sell to the buyer on your Review Order page.
The following diagram shows the Express Checkout flow:
Express Checkout Flow
In the Express Checkout flow, the buyer
1. Chooses Express Checkout by clicking the Check out with PayPal button
2. Logs into PayPal to authenticate his or her identity
3. Reviews the transaction on PayPal
4. Confirms the order and pays from your site
5. Receives an order confirmation
Getting Started
You can implement Express Checkout in just four steps.
1. Place PayPal checkout buttons and PayPal payment mark images in your checkout flow.
2. For each PayPal button that you place, modify your page to handle the button click.
Use a PayPal API Express Checkout operation to set up the interaction with PayPal and
redirect the browser to PayPal to initiate buyer approval for the payment.
3. On your order confirmation page, obtain the payment authorization from PayPal and use
PayPal API Express Checkout operations to obtain the shipping address and accept the
payment.
4. Test your integration using the PayPal sandbox.
Because PayPal offers you the flexibility and opportunity to control your checkout process,
you should understand how your current checkout flow works and become familiar with the
Express Checkout flow. Start by reviewing Express Checkout Flow. For additional
background information that will help you get started, see Express Checkout Building Blocks.
10October 2009Express Checkout Integration Guide
Introducing Express Checkout
Configuring and Customizing the Express Checkout Experience
After you implement and test your basic Express Checkout integration, you should evaluate
the additional features provided by Express Checkout.
Express Checkout can be configured and customized to fit into your site. Carefully evaluate
each option because the more you do to streamline the checkout process and make Express
Checkout seamless to your customers, the more likely your sales will increase.
At a minimum, you should set your logo on the PayPal site and provide order details in the
transaction history. If you do not need the benefits associated with paying on your site,
consider using the PayPal confirmation page as your Order Review page to further streamline
the user experience. This can lead to better order completion, also know as conversion, rate.
You can configure the look and feel of PayPal pages to match the look and feel of your site by
specifying the
z Logo to display
z Colors for the background and border
z Language in which PayPal content is displayed
Getting Started
1
You should include
z Order details, including shipping and tax, during checkout
IMPORTANT: Not displaying this information is a major cause of shopping cart
abandonment during checkout.
z Shipping information for non-digital goods, which can be your address information for the
buyer or the address on file with PayPal; if you use the address on file with PayPal, you can
specify whether or not it must be a confirmed address
You can also handle special situations, including
z Associating a payment with an eBay auction item or an invoice number
z Accepting payments with giropay
Additional PayPal API Operations
You can use PayPal API operations to include advanced processing and “back office”
processes with Express Checkout, such as
z Capturing payments associated with authorizations and orders
z Handling recurring payments
z Issuing refunds, providing a transaction search capability, and providing other “back
office” operations
Express Checkout Integration GuideOctober 200911
Introducing Express Checkout
1
Express Checkout Flow
Express Checkout Flow
You initiate the Express Checkout flow on your shopping cart page and on your payment
options page.
Express Checkout consists of one flow with two entry points:
z At the beginning of the checkout flow; the buyer clicks the Checkout with PayPal button
z Upon payment; the buyer selects PayPal as a payment option
You must integrate Express Checkout from both entry points. They are explained separately
for simplicity.
Checkout Entry Point
Buyers initiate the Express Checkout flow on your shopping cart page by clicking the
Checkout with PayPal button.
The following diagram shows how Express Checkout integrates with a typical checkout flow:
Integrating Express Checkout from the Shopping Cart page
Payment Option Entry Point
Buyers initiate the Express Checkout flow on your payment methods page by selecting PayPal
as the default option.
The following diagram shows how to integrate Express Checkout from your payment methods
page:
12October 2009Express Checkout Integration Guide
Introducing Express Checkout
Express Checkout Flow
Integrating Express Checkout from the Payment Methodss page
Note that if your checkout flow omits the Merchant Review page and proceeds directly to your
Confirmation page, you can change the text on the PayPal Review page fro m Con tinu e to Pay
Now. For details on how to change the text on the PayPal Review page from ‘Continue’ to
‘Pay Now’ see “User Confirms Order on PayPal” on page 67.
1
Complete Express Checkout Flow
T o implement Express Checkout, you must offer it both as a checkout option and as a payment
method.
You add Express Checkout to your existing flow by placing the Check out with PayPal
button on your checkout page and by providing the PayPal mark on your billing payment
methods page. The following diagram shows the complete flow:
Complete Express Checkout flow
To implement the complete Express Checkout flow
Express Checkout Integration GuideOctober 200913
Introducing Express Checkout
1
Express Checkout Building Blocks
z On your Shopping Cart page, place the Check out with PayPal button and handle button
clicks by setting up the Express Checkout transaction and redirecting your buyer’s browser
to PayPal.
z On your Payment Methods page, associate the PayPal mark with an option. Handle
selection of the PayPal mark by setting up the Express Checkout transaction and
redirecting your buyer’s browser to PayPal.
z After returning from PayPal, complete the Express Checkout transaction by obtaining
shipping information from PayPal and accepting the payment.
Express Checkout Building Blocks
You implement Express Checkout flows with Express Checkout buttons, PayPal API
operations, PayPal commands, and tokens.
The following conceptual diagram identifies the building blocks that you use to integrate
Express Checkout on your website:
Express Checkout Integration
NOTE: Tokens are not shown in the diagram.
Express Checkout Buttons
PayPal provides buttons and images for you to place on your website.
14October 2009Express Checkout Integration Guide
To implement Express Checkout, you must place the following button on your Shopping Cart
page:
To implement PayPal as a payment option, which is part of Express Checkout, associate the
PayPal mark image with the option. Using a radio button, as shown in the image below, is the
recommended way to do this:
Express Checkout API Operations
Introducing Express Checkout
Express Checkout Building Blocks
1
The PayPal API provides three operations for Express Checkout, one to set up the transaction,
one to obtain information about the buyer, and one to handle the payment and complete the
transaction.
API OperationDescription
SetExpressCheckoutSets up the Express Checkout transaction. You can specify information
to customize the look and feel of the PayPal site and the information it
displays. You must include the following inform ation:
z URL to the page on your website that PayPal redirects to after the
buyer successfully logs into PayPal and approves the payment.
z URL to the page on your website that PayPal redirects to if the buyer
cancels.
z T otal amount of the order or your best estimate of the total. It should
be as accurate as possible.
GetExpressCheckoutObtains information about the buyer from PayPal, including shipping
information.
DoExpressCheckoutPaymentCompletes the Express Checkout transaction, including the actual total
amount of the order.
Express Checkout Command
PayPal provides a command that you use when redirecting to PayPal, which enables your
buyer to log into PayPal to approve an Express Checkout payment.
Express Checkout Integration GuideOctober 200915
Introducing Express Checkout
1
Express Checkout Building Blocks
When you redirect your buyer’s browser to PayPal, you must specify _ExpressCheckout
command for Express Checkout. You also specify the token that identifies the transaction,
which was returned by the SetExpressCheckout API operation.
IMPORTANT:To enable PayPal to redirect back to your website, you must have already
If the buyer approves the payment, PayPal redirects to the success URL with the following
information:
z The token that was included in the redirect to PayPal
z The buyer’s unique identifier (Payer ID)
If the buyer cancels, PayPal redirects to the cancel URL with the token that was included in the
redirect to PayPal.
invoked the SetExpressCheckout API operation, specifying URLs that
PayPal uses to redirect back to your site. PayPal redirects to the success URL
when the buyer pays on PayPal; otherwise, PayPal redirects to the cancel
URL.
Express Checkout Token Usage
Express Checkout uses a token to control access to PayPal and execute Express Checkout API
operations.
The SetExpressCheckout API operation returns a token, which is used by other Express
Checkout API operations and by the _ExpressCheckout command to identify the
transaction. The life of the token is approximately three hours.
16October 2009Express Checkout Integration Guide
Express Checkout Button and
2
Logo Image Integration
PayPal hosts the PayPal button and logo images that you use on your website. Using PayPal’s
buttons and logos is convenient and standardizes appearance on websites that use PayPal as a
payment option.
z About PayPal Button and Logo Images
z Dynamic Images
z Configuring the Dynamic Image
z Dynamic Image Command Reference
z Static PayPal Buttons and Images Source Requirements
About PayPal Button and Logo Images
To inform buyers that PayPal is accepted on your website, you must place PayPal button and
logo images in your checkout flow.
PayPal Express Checkout requires that you integrate two images. The Check out with PayPal
button and the PayPal Acceptance mark.
Express Checkout Images
The Check out with PayPal button is the image you place on your shopping cart page. The US
version of the image looks like this. PayPal also provides buttons for other locales.
The PayPal Acceptance Mark is the image you place on your payment methods page. It looks
like this:
Express Checkout Image Flavors
The Check out with PayPal button and the PayPal Acceptance mark images are available in
two flavors:
z Dynamic image
Express Checkout Integration GuideOctober 200917
Express Checkout Button and Logo Image Integration
2
Dynamic Images
z Static image
The dynamic images enable PayPal to change their appearance dynamically. If, for example,
you have signed up to participate in a PayPal campaign, PayPal can change the appearance of
the image dynamically for the duration of that campaign based on parameter information you
append to the image URL. By default, the Express Checkout images appears as shown above.
The static images cannot be changed dynamically. To participate in a PayPal campaign, you
would have to manually update the image code to change the image displayed and restore the
default image when the campaign is over. The only way you can have image management
taken care of for you is to replace static images in your implementation with dynamic images.
Dynamic Images
To use dynamic images, you must pass information to PayPal as parameters appended to the
image URL. Your unique ID tells PayPal whether or not you are participating in events that
require image changes. Other information you pass instructs PayPal on the types of images to
return.
If, for example, you are participating in a PayPal campaign that you have signed up for with
PayPal and you have passed the appropriate parameter information to PayPal, PayPal
automatically updates the image to reflect the campaign information. When the campaign is
over, PayPal restores the default image. You are not responsible for scheduling or making
changes to your website application code before, during, o r af ter the campaign. It is all
handled for you when you set up the dynamic image.
If you require localized campaign images, you can have the localized button image display for
each country in which you participate. Simply assign the correct code for the country to the
locale parameter you append to the dynamic image URL. PayPal will return to the default
button image associated with each locale when the campaign is not available.
Configuring the Dynamic Image
To set up the dynamic image, you provide the name-value pair parameter information in the
image URL. You can pass information in the image URL for any of the following options.
z Set Up the Default Image
z Set Up Image for Dynamic Use
z Change the Locale
z Feedback to Buyer Meeting an Incentive
z Choose the Image
18October 2009Express Checkout Integration Guide
Express Checkout Button and Logo Image Integration
Set Up the Default Image
The following URL points to the default Check out with PayPal image:
T o set up the image URL for dynamic use, you associate it with your PayPal merchant account
number or pal. Y o u can obtain your pal by getting it from the Profile page, contacting PayPal,
or calling the GetPalDetails API.
2. You can optionally change the value of LOCALE. See Change the Locale for details.
3. Place the URL with parameter informa tion at the appropriate image locations in your web
application.
The pal alerts PayPal to campaigns in which you are participating. PayPal obtains this
information from your account and replaces the default image with the appropriate
campaign image during that campaign.
NOTE: If you pass in a pal value matching a merchant account that is not yours, PayPal
displays the image for that account. Be sure to pass the pal value matching your
account.
Express Checkout Integration GuideOctober 200919
Express Checkout Button and Logo Image Integration
2
Dynamic Image Command Reference
Change the Locale
To specify the locale of the image, append the locale parameter set to the code for the
appropriate country to the image URL. If a country does not have a localized image or if you
do not pass a locale value, the default US image displays. This example displays the image
for the Spanish locale:
If you are participating in a campaign across multiple countries, you can set the image locale
for each country in which you participate. PayPal returns the default image associated with the
locale when the campaign is over.
Feedback to Buyer Meeting an Incentive
Pass the order total amount in the ordertotal parameter so PayPal can determine if the
buyer is eligible for an incentive. Say, for example, that you are participating in a campaign in
which the buyer is eligible for a 20% discount when thei r order meets a minimum of $50.00.
You can pass that value to PayPal in the ordertotal parameter, as shown here:
When a buyer’s order meets or exceeds $50.00, PayPal displays the incentive image informing
the buyer of their eligibility for the discount. When a buyer’s order is less than $50.00, PayPal
displays the default image.
NOTE: If ordertotal is not passed, PayPal does not display the incentive image even if the
buyer is eligible for the incentive.
Choose the Image
To specify the image that you want to display, set the value of buttontype. This example
sets buttontype to the PayPal Acceptance Mark image:
To set up the information that enables dynamic images, you add name-value pairs to the
dynamic image URL. Parameters and values are described below.
20October 2009Express Checkout Integration Guide
Express Checkout Button and Logo Image Integration
Dynamic Image Parameters
The table below describes the dynamic image name-value pair parameters.
Dynamic-Image Command Variable Descriptions
palType: encrypted PayPal account number
(Optional) Unique identification number. When merchants sign up for a PayPal
business account, PayPal assigns them an account number. The pal value
represents the pay-to merchant account, not a third party making the API request
on behalf of this merchant.
NOTE: If pal is not passed, PayPal displays the default Check out with PayPal
button.
ordertotalType: numeric
(Optional) The total cost of the order to the buyer. If shipping and sales tax are
known, include them in this value. If not, this value should be the current subtotal
of the order.
NOTE: If ordertotal is not passed, PayPal does not display the incentive
image even if the buyer is eligible for the incentive.
Character length and limitations: Must not exceed $10,000.00 USD in any
currency. No currency symbol.Must have two decimal places, decimal separator
must be a period (.), and the optional thousands separator must be a comma(,).
Dynamic Image Command Reference
2
localeType: string
(Optional) The five-character locale code. See Locale Codes.
Any other values default to US.
NOTE: The merchant can participate in one campaign per country.
buttontypeType: string
(Optional) Indicates a dynamic image. The values are:
z (Default) Check out with PayPal button image: ecshortcut
z PayPal Acceptance Mark image: ecmark
Locale Codes
The table below lists the locale values. Country code is the two-letter code for the country.
Language priority is the language associated with the country code where language_0 is the
default.
Express Checkout Integration GuideOctober 200921
Express Checkout Button and Logo Image Integration
2
Dynamic Image Command Reference
Country codes, language priorities, and locale values
Static PayPal Buttons and Images Source Requirements
Using the static image code on the PayPal servers eliminates the need for you to maintain them
yourself.
PayPal requires that you use Express Checkout images hosted on PayPal’s secure servers,
rather than hosting copies of these images on your own servers. Out-of-date PayPal buttons on
you site could reduce customer confidence. If the buttons are updated, the new buttons will
appear automatically in your application.
T o get the HTML code for the Check out with PayPal button, use the URLs in the table below.
Express Checkout Integration GuideOctober 200923
Express Checkout Button and Logo Image Integration
2
Static PayPal Buttons and Images Source Requirements
To get the HTML code for the PayPal Acceptance Mark image and for other general
information about images, change the command value in the URLs above to:
cmd=xpt/Marketing_CommandDriven/general /OnlineLogoCenter-outside
For example, to get the PayPal Acceptance Mark image for Poland, change the URL to:
The PayPal API uses a client-server model in which your site is a client of the PayPal server .
z PayPal API Client-Server Architecture
z Obtaining API Credentials
z Creating an NVP Request
z Executing NVP API Operations
z Responding to an NVP Response
PayPal API Client-Server Architecture
The PayPal API uses a client-server model in which your site is a client of the PayPal server .
You set up web pages on your site that initiate actions on a PayPal API server by sending a
request to the server. The PayPal server responds with a confirmation that the requested action
was taken or that an error occurred. The response may contain additional information related
to the request. The following diagram shows the basic request-response mechanism.
For example, you might want to obtain the customer’s shipping address from PayPal. You
could initiate a request that specifies an API operation that gets customer details. The response
from the PayPal API server would contain information about whether the request was
successful. If the operation was successful, the response would contain the requested
information; in this case, the customer’s shipping address. If the operation fails, there will be
one or more error messages.
PayPal Name-Value Pair API Requests and Responses
To perform a PayPal NVP API operation, you send an NVP-formatted request to a PayPal
NVP server and interpret the response.
In the following diagram, a request is generated on your site. At the PayPal server, the request
is executed, and the response is returned to your site.
Express Checkout Integration GuideOctober 200925
PayPal Name-Value Pair API Basics
3
PayPal API Client-Server Architecture
The request identifies
z The name of the API operation to be performed and its version; for example,
SetExpressCheckout for version 52.0
z Credentials that identify the PayPal account making the request
z Request-specific information that controls the API operation to be performed
A PayPal API server performs the operation and returns a response. The response contains
z An acknowledgement status that indicates whether the operation was a success or failure
and whether any warning messages were returned
z Information that can be used by PayPal to track execution of the API operation
z Response-specific information required to fulfill the request
Multiple API Operations
Some of the features you want to implement require multiple API operations.
Features, such as Express Checkout, require more than one API operation. Typically, these
features require you to
1. Invoke an API operation, suc h as SetExpressCheckout, that sets up the return URL to
which PayPal redirects your buyer’s browser after the buyer finishes on PayPal. Other
setup also may be performed.
2. Invoke additional API operations after receiving the buyer’s permission on PayPal, for
example, GetExpressCheckoutDetails or DoExpressC heckoutPayment.
The following diagram shows the execution flow between your site and PayPal:
26October 2009Express Checkout Integration Guide
PayPal Name-Value Pair API Basics
PayPal API Client-Server Architecture
3
Token Security
Typically, the API operation that sets up a redirection to PayPal returns a token, which is
passed as a parameter in the redirect to PayPal. The token also may be required in related API
operations.
Express Checkout Integration GuideOctober 200927
PayPal Name-Value Pair API Basics
3
Obtaining API Credentials
Obtaining API Credentials
To use the PayPal API, you must have API credentials that identify you as a PayPal business
account holder authorized to perform various API operations.
Although you can use either an API signature or a certificate for credentials, PayPal
recommends you use a signature.
IMPORTANT:You can use either a signature or a certificate; however, you cannot use a
signature and a certificate at the same time.
Creating an API Signature
You must establish credentials to use the PayPal API; typically, you create an API signature.
You must have a PayPal business account.
An API signature is a credential that consists of an API username alon g with an associated
API password and signature, all of which are assigned by PayPal.
To create an API signature
1. Log into PayPal and click Profile.
2. Click API Access from the Profile menu.
28October 2009Express Checkout Integration Guide
3. Click Request API Credentials.
PayPal Name-Value Pair API Basics
Obtaining API Credentials
3
4. Check R equest API signature and click Agree and Submit.
Express Checkout Integration GuideOctober 200929
PayPal Name-Value Pair API Basics
3
Creating an NVP Request
5. To complete the process, click Done.
Make a note of the API username, API password, and signature. You will need to include
this information whenever you execute a PayPal API operation.
Creating an API Certificate
You must establish credentials to use the PayPal API; however, only create an API certificate
if your site requires it—most often, you will want to create an API signature for your
credentials.
If you really need a certificate, follow the instructions at
NOTE: The certificate you use for API credentials is not the same as an SSL certificate for
your website; they are separate entities and not related to each other.
Creating an NVP Request
The Name-Value Pair request format specifies the API operation to perform, credentials that
authorize PayPal to access your account, and fields that specify additional information to be
used in the request.
Specifying the PayPal API Operation
For the NVP version of the PayPal API, you must specify the name of the PayPal API
operation to execute and its version in each request.
The following diagram shows the API operation part of an NVP request:
30October 2009Express Checkout Integration Guide
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