PayPal Express Checkout - 2009 Integration Guide

Express Checkout Integration Guide
Last updated: October 2009
Express Checkout Integration Guide Document Number: 100010.en_US-200910
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Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Where to Go for More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 1 Introducing Express Checkout . . . . . . . . . . . . . . . 9
The Express Checkout Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Configuring and Customizing the Express Checkout Experience . . . . . . . . . . . . 11
Additional PayPal API Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Express Checkout Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Checkout Entry Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Payment Option Entry Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Complete Express Checkout Flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Express Checkout Building Blocks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Express Checkout Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Express Checkout API Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Express Checkout Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Express Checkout Token Usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Chapter 2 Express Checkout Button and Logo Image Integration . . .17
About PayPal Button and Logo Images . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Express Checkout Images. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Express Checkout Image Flavors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dynamic Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configuring the Dynamic Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Set Up the Default Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Set Up Image for Dynamic Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Change the Locale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Feedback to Buyer Meeting an Incentive . . . . . . . . . . . . . . . . . . . . . . . . 20
Choose the Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
October 2009 3
Contents
Dynamic Image Command Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dynamic Image Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Locale Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Static PayPal Buttons and Images Source Requirements . . . . . . . . . . . . . . . . . . 23
Chapter 3 PayPal Name-Value Pair API Basics. . . . . . . . . . . . .25
PayPal API Client-Server Architecture. . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
PayPal Name-Value Pair API Requests and Responses . . . . . . . . . . . . . . . . 25
Multiple API Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Obtaining API Credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Creating an API Signature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Creating an API Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Creating an NVP Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Specifying the PayPal API Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Specifying an API Credential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
URL Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
List Syntax for Name-Value Pairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Executing NVP API Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Specifying a PayPal Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Logging API Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Responding to an NVP Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Common Response Fields. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
URL Decoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Chapter 4 Implementing the Simplest Express Checkout Integration . 35
Setting Up the Express Checkout Transaction. . . . . . . . . . . . . . . . . . . . . . . . 35
Obtaining Express Checkout Transaction Details . . . . . . . . . . . . . . . . . . . . . . 37
Completing the Express Checkout Transaction . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 5 Testing an Express Checkout Integration . . . . . . . . . . 39
Chapter 6 Customizing Express Checkout . . . . . . . . . . . . . . .45
PayPal Review Page Order Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Special Instructions to Merchant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Integrating Order Details into the Express Checkout Flow . . . . . . . . . . . . . . . 48
eBay-Issued Incentives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Integrating eBay Incentives into the Express Checkout Flow . . . . . . . . . . . . . . 52
4 October 2009
Contents
PayPal Page Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Custom Page Style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Individual Page Style Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Changing the Locale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Handling Shipping Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Confirmed Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Suppressing the Buyer’s Shipping Address . . . . . . . . . . . . . . . . . . . . . . . 61
Shipping Address Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Automatically Filling Out the PayPal Login Page . . . . . . . . . . . . . . . . . . . . . . 65
User Confirms Order on PayPal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Chapter 7 Implementing the Instant Update API . . . . . . . . . . . .69
About the Instant Update API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Integration Steps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Post-Integration Checkout Experience . . . . . . . . . . . . . . . . . . . . . . . . . 70
How the Callback Works in the Express Checkout Flow. . . . . . . . . . . . . . . . . . . 72
Following Instant Update API Best Practices . . . . . . . . . . . . . . . . . . . . . . . . 73
Setting Up the Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
GetExpressCheckoutDetails and DoExpressCheckoutPayment Changes . . . . . . . 75
Other Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Using the Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
SetExpressCheckout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Callback Request . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Callback Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Chapter 8 Immediate Payment . . . . . . . . . . . . . . . . . . . . .81
Overview of Immediate Payment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
How Immediate Payment Works in the Express Checkout Flow . . . . . . . . . . . . 81
Integrating Immediate Payment into the Express Checkout Flow . . . . . . . . . . . . . . 83
The Call to SetExpressCheckout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
The Call to DoExpressCheckoutPayment . . . . . . . . . . . . . . . . . . . . . . . . 84
Chapter 9 Handling Payment Settlements . . . . . . . . . . . . . . . 85
Sale Payment Action. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Authorization Payment Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Order Payment Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
October 2009 5
Contents
Chapter 10 Handling Recurring Payments . . . . . . . . . . . . . . . .89
How Recurring Payments Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Recurring Payments Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Recurring Payments With Express Checkout . . . . . . . . . . . . . . . . . . . . . . . . 91
Initiating the Processing Flow With SetExpressCheckout . . . . . . . . . . . . . . . 93
Redirecting the Buyer’s Browser to PayPal . . . . . . . . . . . . . . . . . . . . . . . 94
Getting Buyer Details Using GetExpressCheckoutDetails. . . . . . . . . . . . . . . . 95
Creating the Profiles With CreateRecurringPaymentsProfile . . . . . . . . . . . . . . 95
Options for Creating a Recurring Payments Profile . . . . . . . . . . . . . . . . . . . . . 95
Specifying the Regular Payment Period . . . . . . . . . . . . . . . . . . . . . . . . . 95
Including an Optional Trial Period . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Specifying an Initial Payment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Maximum Number of Failed Payments . . . . . . . . . . . . . . . . . . . . . . . . . 97
Billing the Outstanding Amount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Recurring Payments Profile Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Getting Recurring Payments Profile Information. . . . . . . . . . . . . . . . . . . . . . . 98
Modifying a Recurring Payments Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Updating Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Updating the Billing Amount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Billing the Outstanding Amount of a Profile . . . . . . . . . . . . . . . . . . . . . . . . .100
Recurring Payments Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Chapter 11 Using Other PayPal API Operations . . . . . . . . . . . . 103
Issuing Refunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Handling Payment Review. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Chapter 12 Integrating giropay with Express Checkout . . . . . . . . 107
giropay Page Flows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
giropay Payment Page Flow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Cancelled or Unsuccessful giropay Payment Page Flow . . . . . . . . . . . . . . . .108
giropay Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Initiate the Flow with SetExpressCheckout . . . . . . . . . . . . . . . . . . . . . . .109
Redirect the Customer to PayPal . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Complete the Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Receive Transaction Status Notification . . . . . . . . . . . . . . . . . . . . . . . . .110
6 October 2009

Preface

This document describes Express Checkout integration.

Intended Audience

This document is intended for developers and merchants implementing Express Checkout.

Where to Go for More Information

For information on the administrative tasks you can perform from your PayPal account, see the Merchant Setup and Administra tion Guide. The guide is available on the Documentation page linked to the Library tab in Developer Central.

Revision History

Revision history for Express Checkout Integration Guide.
TABLE 1.1 Revision history
Date Description
10/05/2009 Added Immediate Payment.
06/30/2009 Added a section on payment review. 6/04/2009 Added a chapter on pre-populating the PayPal review page. Updated PayPal
04/08/2009 Added a chapter describing the Instant Update Callback API. 03/03/2009 Updated to allow useraction=continue for eBay incentives. 11/13/2008 Added information about integrating dynamic images and added
06/30/2008 Complete revision.
Edited for technical accuracy. Removed PayPal placement guidelines.
Review pages. Moved some customization topics out of this guide. They are now in the Merchant Setup and Administration Guide.
information about order details that can be displayed on the PayPal Review page.
Express Checkout Integration Guide October 2009 7
Revision History
8 October 2009 Express Checkout Integration Guide

Introducing Express Checkout

1
Express Checkout is PayPal’s premier checkout solution, which streamlines the checkout process for buyers and keeps them on the merchant’s site after making a purchase.
z The Express Checkout Experience z Getting Started z Express Checkout Flow z Express Checkout Building Blocks
NOTE: For information about administrative tasks you can perform from your PayPal account
such as adding users, setting up custom page styles, and managing multiple currency balances, see the Documentation page linked to the Library tab on

The Express Checkout Experience

Merchant Setup and Administration Guide. The guide is located on the
Developer Central.
Express Checkout makes it easier for your customers to pay and allows you to accept PayPal while retaining control of the buyer and overall checkout flow.
Consider your buyer’s experience before implementing Express Checkout. A generic flow probably has the following sequence of pages:
A generic checkout flow
In a typical checkout flow, the buyer
1. Checks out from the shopping cart page
2. Provides shipping information
3. Chooses a payment option and provides billing and payment information
4. Reviews the order and pays
5. Receives an order confirmation
In an Express Checkout flow, a buyer still checks out at the beginning of the flow and pays on your site; however, the buyer does not reenter shipping, billing, or payment information, because it is already available from PayPal. This simplifies and expedites the checkout
Express Checkout Integration Guide October 2009 9
Introducing Express Checkout
1

Getting Started

process. The buyer can then proceed to review the order on your site. You can include other necessary checkout steps. You can also up-sell to the buyer on your Review Order page.
The following diagram shows the Express Checkout flow:
Express Checkout Flow
In the Express Checkout flow, the buyer
1. Chooses Express Checkout by clicking the Check out with PayPal button
2. Logs into PayPal to authenticate his or her identity
3. Reviews the transaction on PayPal
4. Confirms the order and pays from your site
5. Receives an order confirmation
Getting Started
You can implement Express Checkout in just four steps.
1. Place PayPal checkout buttons and PayPal payment mark images in your checkout flow.
2. For each PayPal button that you place, modify your page to handle the button click.
Use a PayPal API Express Checkout operation to set up the interaction with PayPal and redirect the browser to PayPal to initiate buyer approval for the payment.
3. On your order confirmation page, obtain the payment authorization from PayPal and use
PayPal API Express Checkout operations to obtain the shipping address and accept the payment.
4. Test your integration using the PayPal sandbox. Because PayPal offers you the flexibility and opportunity to control your checkout process,
you should understand how your current checkout flow works and become familiar with the Express Checkout flow. Start by reviewing Express Checkout Flow. For additional background information that will help you get started, see Express Checkout Building Blocks.
10 October 2009 Express Checkout Integration Guide
Introducing Express Checkout

Configuring and Customizing the Express Checkout Experience

After you implement and test your basic Express Checkout integration, you should evaluate the additional features provided by Express Checkout.
Express Checkout can be configured and customized to fit into your site. Carefully evaluate each option because the more you do to streamline the checkout process and make Express Checkout seamless to your customers, the more likely your sales will increase.
At a minimum, you should set your logo on the PayPal site and provide order details in the transaction history. If you do not need the benefits associated with paying on your site, consider using the PayPal confirmation page as your Order Review page to further streamline the user experience. This can lead to better order completion, also know as conversion, rate.
You can configure the look and feel of PayPal pages to match the look and feel of your site by specifying the
z Logo to display z Colors for the background and border z Language in which PayPal content is displayed
Getting Started
1
You should include
z Order details, including shipping and tax, during checkout
IMPORTANT: Not displaying this information is a major cause of shopping cart
abandonment during checkout.
z Shipping information for non-digital goods, which can be your address information for the
buyer or the address on file with PayPal; if you use the address on file with PayPal, you can specify whether or not it must be a confirmed address
You can also handle special situations, including
z Associating a payment with an eBay auction item or an invoice number z Accepting payments with giropay

Additional PayPal API Operations

You can use PayPal API operations to include advanced processing and “back office” processes with Express Checkout, such as
z Capturing payments associated with authorizations and orders z Handling recurring payments z Issuing refunds, providing a transaction search capability, and providing other “back
office” operations
Express Checkout Integration Guide October 2009 11
Introducing Express Checkout
1

Express Checkout Flow

Express Checkout Flow
You initiate the Express Checkout flow on your shopping cart page and on your payment options page.
Express Checkout consists of one flow with two entry points:
z At the beginning of the checkout flow; the buyer clicks the Checkout with PayPal button z Upon payment; the buyer selects PayPal as a payment option
You must integrate Express Checkout from both entry points. They are explained separately for simplicity.

Checkout Entry Point

Buyers initiate the Express Checkout flow on your shopping cart page by clicking the Checkout with PayPal button.
The following diagram shows how Express Checkout integrates with a typical checkout flow:
Integrating Express Checkout from the Shopping Cart page

Payment Option Entry Point

Buyers initiate the Express Checkout flow on your payment methods page by selecting PayPal as the default option.
The following diagram shows how to integrate Express Checkout from your payment methods page:
12 October 2009 Express Checkout Integration Guide
Introducing Express Checkout
Express Checkout Flow
Integrating Express Checkout from the Payment Methodss page
Note that if your checkout flow omits the Merchant Review page and proceeds directly to your Confirmation page, you can change the text on the PayPal Review page fro m Con tinu e to Pay Now. For details on how to change the text on the PayPal Review page from ‘Continue’ to ‘Pay Now’ see “User Confirms Order on PayPal” on page 67.
1

Complete Express Checkout Flow

T o implement Express Checkout, you must offer it both as a checkout option and as a payment method.
You add Express Checkout to your existing flow by placing the Check out with PayPal button on your checkout page and by providing the PayPal mark on your billing payment methods page. The following diagram shows the complete flow:
Complete Express Checkout flow
To implement the complete Express Checkout flow
Express Checkout Integration Guide October 2009 13
Introducing Express Checkout
1

Express Checkout Building Blocks

z On your Shopping Cart page, place the Check out with PayPal button and handle button
clicks by setting up the Express Checkout transaction and redirecting your buyer’s browser to PayPal.
z On your Payment Methods page, associate the PayPal mark with an option. Handle
selection of the PayPal mark by setting up the Express Checkout transaction and redirecting your buyer’s browser to PayPal.
z After returning from PayPal, complete the Express Checkout transaction by obtaining
shipping information from PayPal and accepting the payment.
Express Checkout Building Blocks
You implement Express Checkout flows with Express Checkout buttons, PayPal API operations, PayPal commands, and tokens.
The following conceptual diagram identifies the building blocks that you use to integrate Express Checkout on your website:
Express Checkout Integration
NOTE: Tokens are not shown in the diagram.

Express Checkout Buttons

PayPal provides buttons and images for you to place on your website.
14 October 2009 Express Checkout Integration Guide
To implement Express Checkout, you must place the following button on your Shopping Cart page:
To implement PayPal as a payment option, which is part of Express Checkout, associate the PayPal mark image with the option. Using a radio button, as shown in the image below, is the recommended way to do this:

Express Checkout API Operations

Introducing Express Checkout
Express Checkout Building Blocks
1
The PayPal API provides three operations for Express Checkout, one to set up the transaction, one to obtain information about the buyer, and one to handle the payment and complete the transaction.
API Operation Description
SetExpressCheckout Sets up the Express Checkout transaction. You can specify information
to customize the look and feel of the PayPal site and the information it displays. You must include the following inform ation:
z URL to the page on your website that PayPal redirects to after the
buyer successfully logs into PayPal and approves the payment.
z URL to the page on your website that PayPal redirects to if the buyer
cancels.
z T otal amount of the order or your best estimate of the total. It should
be as accurate as possible.
GetExpressCheckout Obtains information about the buyer from PayPal, including shipping
information.
DoExpressCheckoutPayment Completes the Express Checkout transaction, including the actual total
amount of the order.

Express Checkout Command

PayPal provides a command that you use when redirecting to PayPal, which enables your buyer to log into PayPal to approve an Express Checkout payment.
Express Checkout Integration Guide October 2009 15
Introducing Express Checkout
1
Express Checkout Building Blocks
When you redirect your buyer’s browser to PayPal, you must specify _ExpressCheckout command for Express Checkout. You also specify the token that identifies the transaction, which was returned by the SetExpressCheckout API operation.
IMPORTANT: To enable PayPal to redirect back to your website, you must have already
If the buyer approves the payment, PayPal redirects to the success URL with the following information:
z The token that was included in the redirect to PayPal z The buyer’s unique identifier (Payer ID)
If the buyer cancels, PayPal redirects to the cancel URL with the token that was included in the redirect to PayPal.
invoked the SetExpressCheckout API operation, specifying URLs that PayPal uses to redirect back to your site. PayPal redirects to the success URL when the buyer pays on PayPal; otherwise, PayPal redirects to the cancel URL.

Express Checkout Token Usage

Express Checkout uses a token to control access to PayPal and execute Express Checkout API operations.
The SetExpressCheckout API operation returns a token, which is used by other Express Checkout API operations and by the _ExpressCheckout command to identify the transaction. The life of the token is approximately three hours.
16 October 2009 Express Checkout Integration Guide
Express Checkout Button and
2
Logo Image Integration
PayPal hosts the PayPal button and logo images that you use on your website. Using PayPal’s buttons and logos is convenient and standardizes appearance on websites that use PayPal as a payment option.
z About PayPal Button and Logo Images z Dynamic Images z Configuring the Dynamic Image z Dynamic Image Command Reference z Static PayPal Buttons and Images Source Requirements

About PayPal Button and Logo Images

To inform buyers that PayPal is accepted on your website, you must place PayPal button and logo images in your checkout flow.
PayPal Express Checkout requires that you integrate two images. The Check out with PayPal button and the PayPal Acceptance mark.

Express Checkout Images

The Check out with PayPal button is the image you place on your shopping cart page. The US version of the image looks like this. PayPal also provides buttons for other locales.
The PayPal Acceptance Mark is the image you place on your payment methods page. It looks like this:

Express Checkout Image Flavors

The Check out with PayPal button and the PayPal Acceptance mark images are available in two flavors:
z Dynamic image
Express Checkout Integration Guide October 2009 17
Express Checkout Button and Logo Image Integration
2

Dynamic Images

z Static image
The dynamic images enable PayPal to change their appearance dynamically. If, for example, you have signed up to participate in a PayPal campaign, PayPal can change the appearance of the image dynamically for the duration of that campaign based on parameter information you append to the image URL. By default, the Express Checkout images appears as shown above.
The static images cannot be changed dynamically. To participate in a PayPal campaign, you would have to manually update the image code to change the image displayed and restore the default image when the campaign is over. The only way you can have image management taken care of for you is to replace static images in your implementation with dynamic images.
Dynamic Images
To use dynamic images, you must pass information to PayPal as parameters appended to the image URL. Your unique ID tells PayPal whether or not you are participating in events that require image changes. Other information you pass instructs PayPal on the types of images to return.
If, for example, you are participating in a PayPal campaign that you have signed up for with PayPal and you have passed the appropriate parameter information to PayPal, PayPal automatically updates the image to reflect the campaign information. When the campaign is over, PayPal restores the default image. You are not responsible for scheduling or making changes to your website application code before, during, o r af ter the campaign. It is all handled for you when you set up the dynamic image.
If you require localized campaign images, you can have the localized button image display for each country in which you participate. Simply assign the correct code for the country to the locale parameter you append to the dynamic image URL. PayPal will return to the default button image associated with each locale when the campaign is not available.

Configuring the Dynamic Image

To set up the dynamic image, you provide the name-value pair parameter information in the image URL. You can pass information in the image URL for any of the following options.
z Set Up the Default Image z Set Up Image for Dynamic Use z Change the Locale z Feedback to Buyer Meeting an Incentive z Choose the Image
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Express Checkout Button and Logo Image Integration

Set Up the Default Image

The following URL points to the default Check out with PayPal image:
https://fpdbs.paypal.com/dynamicimageweb?cmd=_dynamic -image
T o make the image dynamic, you need only add parameters to this URL to specify the changes you want displayed.
To test in the Sandbox environment, send the image to the following Sandbox URL:
https://fpdbs.sandbox.paypal.com/dynamicimageweb?cmd=_dynamic-image

Set Up Image for Dynamic Use

T o set up the image URL for dynamic use, you associate it with your PayPal merchant account number or pal. Y o u can obtain your pal by getting it from the Profile page, contacting PayPal, or calling the GetPalDetails API.
This is an example call to GetPalDetails request.
Request Parameters:
Configuring the Dynamic Image
2
[requiredSecurityParameters] &METHOD=GetPalDetails
Response Parameters
This GetPalDetails response returns the value of PAL and your country code (LOCALE), as shown below:
[successResponseFields] &PAL=SFJCXFDLNFR5U &LOCALE=en_US
1. Append the pal parameter to the image URL, and set the parameter to the value of your
encrypted PayPal merchant account number.
https://fpdbs.paypal.com/dynamicimagewe b?cmd=_dynamic­image&pal=SFJCXFDLNFR5U
2. You can optionally change the value of LOCALE. See Change the Locale for details.
3. Place the URL with parameter informa tion at the appropriate image locations in your web
application. The pal alerts PayPal to campaigns in which you are participating. PayPal obtains this
information from your account and replaces the default image with the appropriate campaign image during that campaign.
NOTE: If you pass in a pal value matching a merchant account that is not yours, PayPal
displays the image for that account. Be sure to pass the pal value matching your account.
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Dynamic Image Command Reference

Change the Locale

To specify the locale of the image, append the locale parameter set to the code for the appropriate country to the image URL. If a country does not have a localized image or if you do not pass a locale value, the default US image displays. This example displays the image for the Spanish locale:
https://fpdbs.paypal.com/dynamicimagewe b?cmd=_dynamic­image&pal=SFJCXFDLNFR5U&locale=es_ES
If you are participating in a campaign across multiple countries, you can set the image locale for each country in which you participate. PayPal returns the default image associated with the locale when the campaign is over.

Feedback to Buyer Meeting an Incentive

Pass the order total amount in the ordertotal parameter so PayPal can determine if the buyer is eligible for an incentive. Say, for example, that you are participating in a campaign in which the buyer is eligible for a 20% discount when thei r order meets a minimum of $50.00. You can pass that value to PayPal in the ordertotal parameter, as shown here:
https://fpdbs.paypal.com/dynamicimagewe b?cmd=_dynamic­image&pal=SFJCXFDLNFR5U&ordertotal=50.0 0
When a buyer’s order meets or exceeds $50.00, PayPal displays the incentive image informing the buyer of their eligibility for the discount. When a buyer’s order is less than $50.00, PayPal displays the default image.
NOTE: If ordertotal is not passed, PayPal does not display the incentive image even if the
buyer is eligible for the incentive.

Choose the Image

To specify the image that you want to display, set the value of buttontype. This example sets buttontype to the PayPal Acceptance Mark image:
https://fpdbs.paypal.com/dynamicimagewe b?cmd=_dynamic­image&pal=SFJCXFDLNFR5U&buttontype=ecma rk
The default value for buttontype is ecshortcut.
Dynamic Image Command Reference
To set up the information that enables dynamic images, you add name-value pairs to the dynamic image URL. Parameters and values are described below.
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Express Checkout Button and Logo Image Integration

Dynamic Image Parameters

The table below describes the dynamic image name-value pair parameters.
Dynamic-Image Command Variable Descriptions
pal Type: encrypted PayPal account number
(Optional) Unique identification number. When merchants sign up for a PayPal business account, PayPal assigns them an account number. The pal value represents the pay-to merchant account, not a third party making the API request on behalf of this merchant.
NOTE: If pal is not passed, PayPal displays the default Check out with PayPal
button.
ordertotal Type: numeric
(Optional) The total cost of the order to the buyer. If shipping and sales tax are known, include them in this value. If not, this value should be the current subtotal of the order.
NOTE: If ordertotal is not passed, PayPal does not display the incentive
image even if the buyer is eligible for the incentive.
Character length and limitations: Must not exceed $10,000.00 USD in any currency. No currency symbol.Must have two decimal places, decimal separator must be a period (.), and the optional thousands separator must be a comma(,).
Dynamic Image Command Reference
2
locale Type: string
(Optional) The five-character locale code. See Locale Codes. Any other values default to US.
NOTE: The merchant can participate in one campaign per country.
buttontype Type: string
(Optional) Indicates a dynamic image. The values are:
z (Default) Check out with PayPal button image: ecshortcut z PayPal Acceptance Mark image: ecmark

Locale Codes

The table below lists the locale values. Country code is the two-letter code for the country. Language priority is the language associated with the country code where language_0 is the default.
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Dynamic Image Command Reference
Country codes, language priorities, and locale values
Country code Language priority Locale
AT language_0 de_DE AT language_1 en_US AU language_0 en_AU BE language_0 en_US BE language_1 nl_NL BE language_2 fr_FR C2 language_0 en_US C2 language_1 zh_XC C2 language_2 fr_XC C2 language_3 es_XC CH language _0 de_DE CH language_1 fr_FR CH language_2 en_US CN language_0 zh_CN default language_0 en_US default language_1 fr_XC default language_2 es_XC default language_3 zh_XC DE language_0 de_DE DE language_1 en_US ES language_0 es_ES ES language_1 en_US FR language_0 fr_FR FR language_1 en_US GB language _0 en_GB GF language_0 fr_FR GF language_1 en_US GI language_0 en_US GP language_0 fr_FR GP language_1 en_US
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Static PayPal Buttons and Images Source Requirements

Country code Language priority Locale
IE language_0 en_US IT language_0 it_IT IT language_1 en_US JP language_0 ja_JP JP language_1 en_US MQ language_0 fr_FR MQ language_1 en_US NL language_0 nl_NL NL language_1 en_US PL language_0 pl_PL PL language_1 en_US RE language_0 fr_FR
2
RE language_1 en_US US language_0 en_US US language_1 fr_XC US language_2 es_XC US language_3 zh_XC
Static PayPal Buttons and Images Source Requirements
Using the static image code on the PayPal servers eliminates the need for you to maintain them yourself.
PayPal requires that you use Express Checkout images hosted on PayPal’s secure servers, rather than hosting copies of these images on your own servers. Out-of-date PayPal buttons on you site could reduce customer confidence. If the buttons are updated, the new buttons will appear automatically in your application.
T o get the HTML code for the Check out with PayPal button, use the URLs in the table below.
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Static PayPal Buttons and Images Source Requirements
Check out with PayPal button URLs
Country Image URL
Australia https://www.paypal.com/au/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
Austria https://www.paypal.com/at/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
Belgium https://www.paypal.com/be/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
Canada https://www.paypal.com/ca/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
China https://www.paypal.com/cn/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
France https://www.paypal.com/fr/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
Germany https://www.paypal.com/de/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
Italy https://www.paypal.com/it/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
Japan https://www.paypal.com/j1/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
Netherlands https://www.paypal.com/nl/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
Poland https://www.paypal.com/pl/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
Spain https://www.paypal.com/es/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
Switzerland https://www.paypal.com/ch/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
United Kingdom https://www.paypal.com/uk/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
United States https://www.paypal.com/us/cgi-
bin/webscr?cmd=xpt/Merchant/merchant/ExpressCheckoutButtonCode-outside
To get the HTML code for the PayPal Acceptance Mark image and for other general information about images, change the command value in the URLs above to: cmd=xpt/Marketing_CommandDriven/general /OnlineLogoCenter-outside
For example, to get the PayPal Acceptance Mark image for Poland, change the URL to:
https://www.paypal.com/pl/cgi­bin/webscr?cmd=xpt/Marketing_CommandDriven/general/OnlineLogoCenter-outside
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PayPal Name-Value Pair API
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Basics
The PayPal API uses a client-server model in which your site is a client of the PayPal server .
z PayPal API Client-Server Architecture z Obtaining API Credentials z Creating an NVP Request z Executing NVP API Operations z Responding to an NVP Response

PayPal API Client-Server Architecture

The PayPal API uses a client-server model in which your site is a client of the PayPal server . You set up web pages on your site that initiate actions on a PayPal API server by sending a
request to the server. The PayPal server responds with a confirmation that the requested action was taken or that an error occurred. The response may contain additional information related to the request. The following diagram shows the basic request-response mechanism.
For example, you might want to obtain the customer’s shipping address from PayPal. You could initiate a request that specifies an API operation that gets customer details. The response from the PayPal API server would contain information about whether the request was successful. If the operation was successful, the response would contain the requested information; in this case, the customer’s shipping address. If the operation fails, there will be one or more error messages.

PayPal Name-Value Pair API Requests and Responses

To perform a PayPal NVP API operation, you send an NVP-formatted request to a PayPal NVP server and interpret the response.
In the following diagram, a request is generated on your site. At the PayPal server, the request is executed, and the response is returned to your site.
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PayPal Name-Value Pair API Basics
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PayPal API Client-Server Architecture
The request identifies
z The name of the API operation to be performed and its version; for example,
SetExpressCheckout for version 52.0
z Credentials that identify the PayPal account making the request z Request-specific information that controls the API operation to be performed
A PayPal API server performs the operation and returns a response. The response contains
z An acknowledgement status that indicates whether the operation was a success or failure
and whether any warning messages were returned
z Information that can be used by PayPal to track execution of the API operation z Response-specific information required to fulfill the request

Multiple API Operations

Some of the features you want to implement require multiple API operations. Features, such as Express Checkout, require more than one API operation. Typically, these
features require you to
1. Invoke an API operation, suc h as SetExpressCheckout, that sets up the return URL to
which PayPal redirects your buyer’s browser after the buyer finishes on PayPal. Other setup also may be performed.
2. Invoke additional API operations after receiving the buyer’s permission on PayPal, for
example, GetExpressCheckoutDetails or DoExpressC heckoutPayment.
The following diagram shows the execution flow between your site and PayPal:
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PayPal Name-Value Pair API Basics
PayPal API Client-Server Architecture
3
Token Security
Typically, the API operation that sets up a redirection to PayPal returns a token, which is passed as a parameter in the redirect to PayPal. The token also may be required in related API operations.
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Obtaining API Credentials

Obtaining API Credentials
To use the PayPal API, you must have API credentials that identify you as a PayPal business account holder authorized to perform various API operations.
Although you can use either an API signature or a certificate for credentials, PayPal recommends you use a signature.
IMPORTANT: You can use either a signature or a certificate; however, you cannot use a
signature and a certificate at the same time.

Creating an API Signature

You must establish credentials to use the PayPal API; typically, you create an API signature. You must have a PayPal business account. An API signature is a credential that consists of an API username alon g with an associated
API password and signature, all of which are assigned by PayPal. To create an API signature
1. Log into PayPal and click Profile.
2. Click API Access from the Profile menu.
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3. Click Request API Credentials.
PayPal Name-Value Pair API Basics
Obtaining API Credentials
3
4. Check R equest API signature and click Agree and Submit.
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Creating an NVP Request

5. To complete the process, click Done.
Make a note of the API username, API password, and signature. You will need to include this information whenever you execute a PayPal API operation.

Creating an API Certificate

You must establish credentials to use the PayPal API; however, only create an API certificate if your site requires it—most often, you will want to create an API signature for your credentials.
If you really need a certificate, follow the instructions at
https://www.paypal.com/IntegrationCenter/ic_api-certificate.html.
NOTE: The certificate you use for API credentials is not the same as an SSL certificate for
your website; they are separate entities and not related to each other.
Creating an NVP Request
The Name-Value Pair request format specifies the API operation to perform, credentials that authorize PayPal to access your account, and fields that specify additional information to be used in the request.

Specifying the PayPal API Operation

For the NVP version of the PayPal API, you must specify the name of the PayPal API operation to execute and its version in each request.
The following diagram shows the API operation part of an NVP request:
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