Payne PH2PNB060000AA, PH2PNB042000AA, PH2PNB036000AA, PH2PNB030000AA Owner’s Manual

User Information

Heat Pump Units

Single-Packaged

Manual

PH1P-B &

PH2P-B

Fig. 1--Unit PHIP-B and PH2P-B

NOTE TO INSTALLER: This manual should be left with the equipment owner.

FOR YOUR SAFETY

Do not store o1"use gasoline or other flammable vapors and liquids in the vicinity of" this or any other appliance.

Z_x WARNING: Do not use this unit if any part has been under water. Immediately call a qualified service technician to

inspect the unit and to replace any part of the control system which has been under water. Failure to follow this warning

could result in electrical shock, fire, personal injury, or death.

WARNING: Before performing recommended maintenance, be sure the main power switch to unit is turned off.

Electric shock could cause personal injury or death.

WELCOME TO EFFICIENT YEAR-ROUND COMFORT

Congratulations on your excellent choice and sound investment in year-round home comfort!
Your new heat pump represents both the latest in engineering development and the culmination of many years of experience from one of the most

reputable manufacturers of comlbrt systems.
Your new unit is among the most energy-efficient and reliable heat pump products available today. To assure its dependability, spend just a few

minutes with this booklet now. Learn about the operation of your heat pump, and the small amount of maintenance it takes to keep it operating
at its peak efficiency. With minimal care, your new heat pump will provide you and your fmnily with year-round home comlbrt_oth now and

for years to come.

Form: OG-PH1P-02 Cancels: OG-PH1P-01 Printed in U.S.A. 1-03 Catalog No. 53PH-1P8

SAFETYCONSIDERATIONS

Recognize safety information. This is the safety-alert symbolz_ x . When you see this symbol on unit or in instructions and manuals, be alert to
potential for personal iniury.

Understand the signal words DANGER, WARNING, and CAUTION. These words are used with the safety-alert symbol. DANGER identifies the
most serious hazards which will result in severe personal injury or death. WARNING signifies hazards which could result in personal injury or

death. CAUTION is used to identify unsafe practices which would result in minor personal injury or product and property damage. NOTE is used

to highlight suggestions which will result in enhanced installation, reliability, or operation.

z_ WARNING: Improper installation, adjustment, alteration, service, maintenance, or use can cause explosion, fire,

electrical shock, or other conditions which may cause serious injury, death or property damage. Consult a qualified installer,
service agency, or your distributor or branch for information or assistance. The qualified installer or agency must use

factory-authorized kits or accessories when modifying this product.

YOUR COMFORT SYSTEM

PROCEDURE I--IDENTIFYING YOUR SYSTEM

Take the time to i_amiliarize yourself with your packaged heat pump type of system. This knowledge will be of use in understanding the basic

operation of your new heat pump. The unit has a rating plate affixed to it which provides necessary information for specific identification of a unit.
You should familiarize yourself with the product, model, and serial numbers listed on each rating plate. Record them for furore reference in the

space provided at the end of this booklet.

IMPORTANT FACTS

Fig. 2--Typical Installation

To better protect your investment and to eliminate unnecessary calls, familiarize yourself with the fbllowing facts:

i. Your heat pump system should never be operated without a clean air filter properly installed. Plan to inspect the filter periodically. A

clogged air filter will increase operating costs and shorten the life of the unit.

2. Supply-air and return-air registers should not be blocked. Drapes, furniture, and toys are some of the items commonly found obstructing
registers. Restricted airflow lessens the unit's efficiency and life span.

3. The outdoor unit must have unrestricted airflow. Do not cover the unit, lean anything against it, or stand on it. Do not allow grass clippings,

leaves, or other debris to accumulate around on top of the unit. Maintain a 12-in. minimum clearance between the outdoor unit and tall grass,

vines, shrubs, etc.

4. Your multipurpose indoor thermostat is the control center for your heat pump system. You should familiarize yourself with its proper

operation. Attempting to control the system by other means for instance, switching the electrical supply power ON and OFF may cause
damage to the unit. (See Fig. 4 and 5.)

5. During heating, increasing the thermostat setting more than 2 degrees may cause the supplemental heaters to be turued on for a short period
of time to satisfy the thermostat. Needless use of the supplementary heat reduces potential energy savings.

6. You may find that you can maintain greater personal comfort by running the fan continuously. "Air pockets" can form due to the structure

of the house, placement of registers, etc. air pockets may be too cool or warm for your liking. Continuous fan operation minimizes any
temperature differences. Also, systems equipped with electronic or mechanical air cleaners and/or humidifiers offer the added benefits of
having the air continuously cleaned year-round and humidified during the winter season.

7. A system equipped with a heat or energy recovery ventilator offers the advantage of exhausting stale air fi'om the home and allowing fresh
air in fi'om the outdoors while minimizing heat loss.

8. Your system may also be equipped with a zoning system which allows individual control over the temperatures of separate areas of your

home.

9. Your heat pump will remove humidity from your home during the cooling season. After a few minutes of operation, you should be able

to see water trickle from the condensate drain. Check this occasionally to be sure the drain system is not clogged. Of course, don't expect
to see nmch drainage if you live in a very dry environment.

10. During the heating cycle, air from your registers may seem cooler than you might first expect. This is because your heat pump delivers a
constant flow of air at around 90F to 105°F instead of sudden bursts of hot air as with a conventional furnace. This air may feel cooler

because it is slightly less than your skin temperature. However, it is sufficiently warm to keep you comfortable.

2

11. Ice or frost will tend to form on the coil during the winter heating operation. Your heat pump is designed to automatically melt the ice. When
in this defrost cycle, it is normal for steam or fog to rise from the outdoor unit. Do not be alarmed!

12. Do not operate your unit in cooling mode when outdoor temperatures are below 40°F unless your unit was modified for low-ambient
operation.

13. Do not operate your unit in heating mode when outdoor temperatures are above 66°F unless you set your thermostat to emergency heat
mode.

/_ WARNING: To prevent serious injury, death, or property damage, read and follow all instructions and warnings,

including labels shipped with or attached to unit before operating your new heat pump.

OPERATING YOUR HEAT PUMP

The operation of your heat pump system is controlled by the indoor thermostat. You simply adjust the thermostat and it maintains the indoor
temperature at the level you select. Most thermostats for heat pump systems have 3 controls: a temperature control selector, a FAN control, and
a SYSTEM or MODE control.

PROCEDURE I--COOLING MODE

®

Fig. 3--Payne Non-Programmable Thermostat

When operating in cooling mode, your heat pump will run in cooling mode until the indoor temperature is lowered to the level you have selected.
On extremely hot days, your heat pump will run for longer periods at a time and have shorter "off' periods than on moderate days.

The following are typical conditions that add extra heat and.or humidity to your home. Your heat pump will work longer to keep your home
comfortable under these conditions:

1. Entrance doors are frequently opened and closed

2. Laundry appliances are being operated

3. A shower is running

4. More than the usual number of people are present in the home

5. More than the normal number of electric lights are in use

6. Drapes are open on the sunny side of the home

PROCEDURE 2--HEATING MODE

With the SYSTEM or MODE control of your indoor thermostat set to HEAT, your heat pump will run in heating mode until room temperature
is raised to the level you have selected. Of course, your heat pump will have to operate for longer periods to maintain a comfbrtable enviromnent

on cooler days and nights than on moderate ones.

PROCEDURE 3--SUPPLEMENTAL HEAT

Your heat pump is your primary heating source. Your system may also be equipped with a supplemental heating source such as electric heat. On
cold days and nights, your system will automatically turn on the supplemental heat in order to maintain the level of comfort you have selected.

When your heat pump needs additional heat to keep you comfortable, your Payne electronic thermostat will turn on the supplemental heat (if
equipped) and will display the "AUX HT" message.

PROCEDURE 4---DEFROST MODE

When your heat pump is providing heat to your home and the outdoor temperature drops below 45°F, moisture may begin to freeze on the surface
of the coil. If allowed to build up, this ice would impede airflow across the coil and reduce the amount of heat absorbed from the outside air. So,

to maintain energy-efficient operation, your heat pump has an automatic defrost mode. The defi'ost mode starts at a preset time interval of 90
minutes, although, it may be reset to either 30 or 50 minutes. Defrost will start at the preset time only if the ice is sufficient to interfere with normal

heating operation. After the ice is melted from the coil, or after a maximum of 10 minutes in def}ost mode, the unit automatically switches back
to normal heating operation.

Do not be alarmed if steam or Log appears at the outdoor unit during defi'ost mode. Water vapor from the melting ice may condense into a mist
in the cold outside air. During certain weather conditions such as heavy snow and freezing rain it is not uncommon for ice to build up on the unit

grille. This is normal for these weather conditions. Do not attempt to remove the ice from the unit grille. This condition will not affect the proper
function of the unit and will clear a few days.

3