User Information Manual
Single-Package
Electric Cooling Units
NOTE TO INSTALLER
This manual should be left with the equipment owner.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WARNING: Do not use this unit if any part has been under water. Immediately call a qualified service technician to
inspect the unit and to replace any part of the control system which has been under water. Failure to follow this warning
could result in electrical shock, fire, personal injury, or death.
WARNING: Before performing recommended maintenance, be sure the main power switch to unit is turned off.
Electric shock could cause personal injury or death.
TO START UNIT
PROCEDURE 1—TURN ON THE ELECTRICAL POWER SUPPLY TO UNIT.
PROCEDURE 2—SELECT TEMPERATURE AND SET SYSTEM SWITCH TO DESIRED MODE.
TO SHUT UNIT OFF
If unit is being shut down because of a malfunction, call your dealer as soon as possible.
PROCEDURE 1—SET TEMPERATURE SWITCH TO OFF.
PROCEDURE 2—TURN OFF THE ELECTRICAL POWER SUPPLY TO UNIT.
PA1P-B
PA2P
ROUTINE MAINTENANCE
All routine maintenance should be handled by skilled, experienced personnel. Your dealer can help you establish a standard procedure.
For your safety, keep the unit area clear and free of combustible materials, gasoline, and other flammable liquids and vapors.
Fig. 1—Unit PA1P-B and PA2P
(shown with optional wire grill)
Form: OG-PA1P-01 Cancels: OM01-57 Printed in U.S.A. 10-99 Catalog No. 53PA-1P4
To assure proper functioning of the unit, flow of condenser air must not be obstructed from reaching the unit. Clearance of at least 48 in. is required
from top of unit and on sides except the power entry side (42 in. clearance) and the duct side (12 in. minimum clearance).
MAINTENANCE AND CARE FOR THE EQUIPMENT OWNER
Before proceeding with those things you might want to maintain yourself, please carefully consider the following:
WARNING: 1. TURN OFF ELECTRICAL POWER TO YOUR UNIT BEFORE SERVICING OR PERFORMING MAINTE-
NANCE.
2. When removing access panels or performing maintenance functions inside your unit, be aware of sharp sheet metal parts
and screws. Although special care is taken to reduce sharp edges to a minimum, be extremely careful when handling parts
or reaching into the unit.
A. Air Filters
Air filter(s) should be checked at least every 3 or 4 weeks and changed or cleaned whenever it becomes dirty. Dirty filters produce excessive stress
on the blower motor and can cause the motor to overheat and shut down. Table 1 indicates the correct filter size for your unit. Refer to Fig. 2 to
access the filter(s).
To replace or inspect filter(s) (or accessory filter rack when supplied):
1. Remove the filter access panel using a 5/16-in. nut driver.
2. Remove the filter(s) by pulling the filter(s) out of the unit. If the filter(s) is dirty, clean or replace with new one.
When installing the new filter(s), note the direction of the airflow arrows on the filter frame.
If you have difficulty in locating your air filter(s), or if you have questions concerning proper filter maintenance, contact your dealer for
instructions. When replacing filters, always use the same size and type of filter that was supplied originally by the installer.
Table 1—Indoor-Air Filter Data
UNIT SIZE FILTER SIZE
PA1P-B018-030 20x20
PA1P-B036-042 20x24
PA1P-B048-060 24x30
PA2P024-030 20x20
PA2P036 20x24
PA2P042-060 24x30
WARNING: Never operate your unit without filters in place. Failure to heed this warning may result in damage to the
blower motor and/or compressor. An accumulation of dust and lint on internal parts of your unit can cause loss of efficiency
and, in some cases, fire.
B. Fans and Fan Motor
Periodically check the condition of fan wheels and housings and fan-motor shaft bearings. No lubrication of condenser- or evaporator-fan bearings
or motors is required or recommended.
ACCESS PANEL
FILTER ACCESS
PANEL*
*For accessory filter rack.
Fig. 2—Filter Access Panel—Vertical Supply Shown
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C. Evaporator and Condenser Coils
Cleaning of the coils should only be done by qualified service personnel. Contact your dealer for the required annual maintenance.
D. Condensate Drain
The drain pan and condensate drain line should be checked and cleaned at the same time the cooling coils are checked by your dealer.
E. Compressor
All compressors are factory-shipped with a normal charge of the correct type refrigeration grade oil in them and should rarely require additional
oil.
F. Condenser Fan
WARNING: Do not poke sticks, screwdrivers, or any other object into revolving fan blades. Severe bodily injury may
result.
The fan must be kept free of all obstructions to ensure proper cooling. Contact your dealer for any required service.
G. Electrical Controls and Wiring
Electrical controls are difficult to check without proper instrumentations; therefore, if there are any discrepancies in the operating cycle, contact
your dealer and request service.
H. Refrigerant Circuit
The refrigerant circuit is difficult to check for leaks without the proper equipment; therefore, if inadequate cooling is suspected, contact your local
dealer for service.
WARNING: System under pressure. Relieve pressure and recover all refrigerant before system repair or final unit
disposal to avoid personal injury or death. Use all service ports and open all flow-control devices, including solenoid valves.
I. Unit Panels
After performing any maintenance or service on the unit, be sure all panels are fastened securely in place to prevent rain from entering unit cabinet
and to prevent disruption of the correct unit airflow pattern.
REGULAR DEALER MAINTENANCE
In addition to the type of routine maintenance youmightbewillingtoperform, your unit should be inspected regularly by a properly trained service
technician. An inspection (preferably each year, but at least every other year) should include the following:
1. Inspection and, if required, cleaning of the condenser and evaporator coils.
2. Inspection and, if required, cleaning of the evaporator drain pan.
3. Inspection and cleaning of blower wheel housing and motor.
4. Inspection of all supply-air and return-air ducts for leaks, obstructions, and insulation integrity. Any problems found should be resolved at
this time.
5. Inspection of the unit base to ensure that no cracks, gaps, etc., exist which may cause a hazardous condition.
6. Inspection of the unit casing for signs of deterioration.
7. Inspection of all electrical wiring and components to assure proper connection.
8. Inspection for leaks in the refrigerant circuit. Pressure-check to determine appropriate refrigerant charge.
9. Inspection of compressor oil level by service person to ensure proper oil level is maintained in the compressor when it is installed and
running.
10. Operational check of the unit to determine working conditions. Repair or adjustment should be made at this time.
Your servicing dealer may offer an economical service contract that covers seasonal inspections. Ask for further details.
Complete service instructions can be found in the unit Installation, Start-Up and Service Instructions.
WARRANTY CERTIFICATES
Unit PA1P-B and PA2P have a limited warranty. The certificate is located at the back of this book. Be sure to read the warranty carefully to
determine the coverage for your unit.
BEFORE YOU CALL FOR SERVICE, CHECK FOR SEVERAL EASILY-SOLVED PROBLEMS
If insufficient heating or cooling is suspected:
( ) Check for sufficient airflow. Check the air filter for dirt. Check for blocked return-air or supply-air grilles. Be sure they are open and
unobstructed. If these checks do not reveal the cause, call your servicing dealer.
If your unit is not operating at all, check the following list for easy solutions:
( ) Check to be sure that your thermostat temperature selector is set below the indoor temperature during the cooling season. Be sure the system
switch is in the COOL position and not in the OFF position.
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( ) If your unit still fails to operate, call your servicing dealer for troubleshooting and repairs. Specify the model and serial numbers of your unit.
(Record them in this manual in the space provided.) If the dealer knows exactly which unit you have, he may be able to offer suggestions over
the phone, or save valuable time through knowledgeable preparation for the service call.
IN CASE OF TROUBLE
If after performing the above and unit performance is still unsatisfactory, shut off the unit and call your dealer.
Dealer’s Name..................................................................................................................................................................................................................
Telephone .........................................................................................................................................................................................................................
Unit Model .......................................................................................................................................................................................................................
Unit Serial Number..........................................................................................................................................................................................................
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Payne Heating & Cooling
FOR SERVICE OR REPAIR, FOLLOW THESE STEPS IN ORDER:
FIRST:
SECOND:
THIRD:
Contact the installer. You may find his name on the product or in your
Homeowner's Packet. If his name is not known, call your builder if
yours is a new residence.
Contact the nearest Payne distributor. (See telephone yellow pages.)
Contact:
Payne Heating & Cooling
Consumer Relations Department
P.O. Box 4952
Syracuse, New York 13221-4952
Phone: 1-888-417-2963
Unit Model No.
Date of Installation
Name of Owner
Outdoor Cooling or Heating-Cooling Product
(Units Smaller Than 185,000-Btuh Cooling Capacity)
Limited Warranty
ONE-YEAR WARRANTY—This Payne Heating & Cooling (herein after referred to as
‘COMPANY’) product is warranted to be free from defects in material and
workmanship under normal use and maintenance for a period of one year from the
date of original installation whether or not actual use begins on that date. A new or
remanufactured part, at the COMPANY'S sole option, to replace any defective part
will be provided without charge for the part itself; PROVIDED the defective part is
returned to our distributor through a qualified servicing dealer. The replacement part
assumes the unused portion of the warranty.
THIS WARRANTY DOES NOT INCLUDE LABOR OR OTHER COSTS incurred for
diagnosing, repairing, removing, installing, shipping, servicing or handling of either
defective parts or replacement parts or complete unit. Such costs may be covered by
a separate warranty provided by the installer.
EXTENDED 4-YEAR WARRANTY ON COMPRESSOR ONLY—During the second
through fifth years after the date of original installation, the COMPANY further
warrants the compressor against defects in material or workmanship under normal
use and maintenance. A new or remanufactured compressor, at the COMPANY'S
sole option, will be provided under the same conditions as stated in the ONE-YEAR
WARRANTY.
THESE EXTENDED WARRANTIES DO NOT INCLUDE LABOR OR OTHER COSTS
incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling
of either defective parts or replacement parts.
THESE WARRANTIES APPLY ONLY TO PRODUCTS IN THEIR ORIGINAL
INSTALLATION LOCATION AND BECOME VOID UPON REINSTALLATION.
LIMITATIONS OF WARRANTIES—ALL IMPLIED WARRANTIES (INCLUDING
IMPLIED WARRANTIES OF MERCHANTABILITY) ARE HEREBY LIMITED IN
DURATION TO THE PERIOD FOR WHICH THE LIMITED WARRANTY IS GIVEN.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE
EXPRESSED WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND
MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR,
DEALER, OR OTHER PERSON WHATSOEVER.
Catalog No. 53PA-1Z3
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Effective on product manufactured after July 1, 1987. Supersedes any other warranty certificates supplied with the product.
Unit Serial No.
Installed by
Address of Installation
ALL WORK UNDER THE TERMS OF THIS WARRANTY SHALL BE PERFORMED
DURING NORMAL WORKING HOURS. ALL REPLACEMENT PARTS, WHETHER
NEW OR REMANUFACTURED, ASSUME AS THEIR WARRANTY PERIOD ONLY
THE REMAINING TIME PERIOD OF THIS WARRANTY.
THE COMPANY WILL NOT BE RESPONSIBLE FOR:
1. Normal maintenance as outlined in the installation and servicing instructions or
owner's manual including coil cleaning, filter cleaning and/or replacement and
lubrication.
2. Damage or repairs required as a consequence of faulty installation, misapplication,
abuse, improper servicing, unauthorized alteration or improper operation.
3. Failure to start due to voltage conditions, blown fuses, open circuit breakers or
other damages due to the inadequacy or interruption of electrical service.
4. Damage as a result of floods, winds, fires, lightning, accidents, corrosive
environments or other conditions beyond the control of the COMPANY.
5. Parts not supplied or designated by the COMPANY, or damages resulting from
their use.
6. COMPANY products installed outside the continental U.S.A., Alaska, Hawaii and
Canada.
7. Electricity or fuel costs or increases in electricity or fuel costs from any reason
whatsoever including additional or unusual use of supplemental electric heat.
8. ANY SPECIAL INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMERCIAL DAMAGE OF ANY NATURE WHATSOEVER. Some states do not allow the
exclusion of incidental or consequential damages, so the above limitation may not
apply to you.
39004DP182
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—6—
Tape Here
Remove From Booklet or Tear Along Dotted Line
Fold Along This Line Last
First Name
Initial Last Name
Street
City
Apt. No.
State ZIP Code
1. Mr. 2. Mrs. 3. Ms. 4. Miss
Date of Installation:
Month Day
Year
Date of birth of person
whose name appears above:
Month Year
Important! For proper registration, please fill in the
model number, and serial number of this product:
A. Model Number:
B. Serial Number:
What type of product is this?
A. Price paid for this product (excluding installation charges
and sales tax):
B. Price paid for installation:
Name of company that sold you this product:
When did you acquire your product?
1. Upon purchase of a new dwelling.
2. To replace an older system of the same brand.
3. To replace an older system of another brand.
4. Within a year after purchasing a dwelling with no central air.
5. 2-4 years after buying a dwelling with no central air system.
6. Over 4 years after buying a dwelling with no central air system
.
If you replaced an older system, approximately how old was
that system?
1. Don’t know
2. 1-5 years
3. 6-8 years
4. 9-11 years
5. 12-14 years
If this is a replacement, what brand did you previously own?
1. Central Air Conditioner
2. Gas Furnace
3. Oil Furnace
$ .00
$ .00
1. Amana
2. Bryant
3. Carrier
4. Day & Night
5. Heil
6. Janitrol
7. Lennox
8. Payne
9. Rheem
10. Ruud
11. Synder
12. Tempstar
13. Trane
14. York
15. Other __________
6. 15-17 years
7. 18-20 years
8. 21-24 years
9. Over 24 years
What factors most influenced your selection of this product?
(Check a maximum of two.)
1. Brand reputation
2. Dealer reputation
3. Previous experience with products of this brand
4. Previous experience with this dealer
5. Price
Excluding yourself, what is the SEX and AGE (in years)
of children and other adults living in your household?
Marital Status:
Occupation:
Which group describes your annual family income?
1. Under $15,000
2. $15,000-$19,999
3. $20,000-$24,999
4. $25,000-$29,999
5. $30,000-$34,999
6. $35,000-$39,999
Education: (please check those which apply)
Which credit cards do you use regularly?
For your primary residence, do you:
1. No one else in household
1. Married
2. Divorced/Separated
3. Widowed
4. Never Married (Single)
Homemaker
Professional/Technical
Upper Management/Executive
Middle Management
Sales/Marketing
Clerical or Service Worker
Tradesman/Machine Oper./Laborer
Retired
Student
. . . . . . . . . . . .
. . . . . . . .
. . . . .
. . . . . . . . .
. . . . . . . . . . .
. . . . . . .
. . .
. . . . . . . . . . . . . .
. . . . . . . . . . . . . .
Self Employed/Business Owner. . . . .
7. $40,000-$44,999
8. $45,000-$49,999
9. $50,000-$59,999
10. $60,000-$74,999
11. $75,000-$99,999
12. $100,000 & over
Some High School or Less
Completed High School
Vocational/Technical School
Some College
Completed College
Some Graduate School
Completed Graduate School
1. American Express, Diners Club
2. MasterCard, Visa, Discover
3. Department Store, Oil Company, etc.
4. Do not use credit cards
1. Own a House?
2. Own a Townhouse or Condominium?
3. Rent a House?
4. Rent an Apartment, Townhouse or Condominium?
10.
. . . . . .
. . . . . . . .
. . . . . .
. . . . . . . . . . .
. . . . . . . . .
. . . . . . . .
. . . . . .
10
9
8
7
6
5
4
3
2
1
18
17
16
15
14
13
11
6. Energy efficiency
7. Location of dealer
8. Dealer’s installation policy
9. Friend’s/relative’s recommendation
10. Contractor’s/dealer’s recommendation
11. Other ____________________
1.
1.
Age
years
Female
2.
Male
2. years
You
1.
2.
3.
4.
5.
6.
7.
Spouse
12
You
1.
2.
3.
4.
5.
6.
7.
8.
9.
Spouse
1.
1.
Age
years
Female
2.
Male
2. years
19
Please send products and other correspondence to:
Payne Heating & Cooling
Consumer Relations Department
P.O. Box 4952
Syracuse, NY 13221
PLACE
FIRST-CLASS
STAMP
HERE
P.O. BOX 173246
DENVER, CO 80217-3246
Thanks for taking the time to fill out this questionnaire. Your answers will be used for market research studies and reports — and will help us better serve you in the future.
They will also allow you to receive important mailings and special offers from a number of fine companies whose products and services relate directly to the specific interests,
hobbies, and other information indicated above. Through this selective program, you will be able to obtain more information about activities in which you are involved and less
about those in which you are not. Please check here if, for some reason, you would prefer not to participate in this opportunity.
If you have comments or suggestions about our product please write to:
To help us understand our customers’ lifestyles, please indicate the interests and activities in which you or your
spouse enjoy participating on a regular basis:
Please check all that apply to your household:
Using the numbers in the above list, please
indicate the 3 most important activities for:
01. Bicycling Frequently
02. Golf
03. Physical Fitness/Exercise
04. Running/Jogging
05. Snow Skiing Frequently
06. Tennis Frequently
07. Camping/Hiking
08. Fishing Frequently
09. Hunting/Shooting
10. Power Boating
11. Sailing
12. House Plants
13. Grandchildren
14. Needlework/Knitting
15. Vegetable Gardening
16. Flower Gardening
17. Sewing
35. Gourmet Cooking
36. Wines
37. Coin/Stamp Collecting
38. Collectibles/Collections
39. Our Nation’s Heritage
40. Real Estate Investments
41. Stock/Bond Investments
42. Entering Sweepstakes
43. Casino Gambling
44. Science Fiction
45. Wildlife/Environmental Issues
46. Dieting/Weight Control
47. Science/New Technology
48. Self Improvement
49. Walking for Health
50. Watching Sports on TV
18. Crafts
19. Automotive Work
20. Electronics
21. Home Workshop/Do It Yourself
22. Recreational Vehicles
23. Stereo, Records/Tapes/CDs
24. Buy Pre-Recorded Videos
25. Avid Book Reading
26. Bible/Devotional Reading
27. Health/Natural Foods
28. Photography
29. Home Furnishing/Decorating
30. Attending Cultural/Arts Events
31. Fashion Clothing
32. Fine Art/Antiques
33. Foreign Travel
34. Travel in the USA
You Spouse
Payne Heating & Cooling
Consumer Relations Department
P.O. Box 4952
Syracuse, NY 13221
or call 1-800-428-4326
1. Regularly Purchase Items
Through the Mail
2. Military Veteran in Household
3. Member of Frequent Flyer Program
4. Support Health Charities
5. Subscribe to Cable TV
6. Have a Microwave Oven
7. Have a CD Player
8. Have a VCR
9. Use a Personal Computer
10. Have a Dog
11. Have a Cat
19
20
21
Fold Along This Line First
4. Fan Coil
5. Heat Pump
6. Thermostat
—7—
© 1999 Payne Heating & Cooling P.O. Box 70, Indianapolis, IN 46206
—8—
OG-PA1P-01 Catalog No. 53PA-1P4
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