18/04/2013
Ins-30085 Net2Air Ethernet bridge
Paxton
Technical Support
01273 811011 support@paxton.co.uk
Technical help is available: Monday - Friday from 07:00 - 19:00 (GMT)
Saturday from 09:00 - 13:00 (GMT)
Documentation on all Paxton products can be found on our website - http://www.paxton.co.uk/
Net2Air wireless communication
The access control unit connects to the Net2 system using Paxton Net2Air proprietary wireless technology through
a Net2Air bridge.
Radio signals do not always behave as you might expect. For example, a mobile phone that displays a full signal
on one part of the site will lose signal completely only a few metres away.
See also: XAN1095 - Net2 wireless access control - How does it work? < http://paxton.info/974 >
X AN1096 - How to plan a Net2 wireless installation < http://paxton.info/975 >
Radio frequency
This product should not be installed within 3 metres of other wireless equipment operating on a 2.4Ghz frequency.
To ensure optimum performance other wireless networks should avoid WiFi channels 11, 12 and 13 to reduce the
possibility of interference.
Net2 Server
Reader
Net2Air Ethernet bridge
Range
0
3m 15m 20m 30m
With reference to the diagram, the unit should be located at a distance as shown within the Green area.
Performance may be reduced with an increase in distance as shown by the Amber area.
The unit should not be used at distances shown by the Red areas.
Control unit
Enclosure
The unit should be mounted vertically in the
supplied base to achieve the optimum range.
Power over Ethernet.
This unit can be powered over the ethernet
link with POE compatible hardware.
Software - Requires Net2 v4.14 or later.
Page 1
Ethernet
Mac Address:
00-01-02-03-04
The unit is powered from a
supplied mains power adaptor
via a plug connection.
Paxton
Access
Power
Server Connected - The TCP/IP
Access hole for reset button
interface is communicating with
the PC Net2 server
TCP/IP LAN
Net2Air activity
connection
Connecting to the PC via the Ethernet port
The IP address should be assigned a xed value, or should be given a DHCP reservation. Unreserved IP addresses
issued by DHCP servers are not guaranteed to be constant, leading to potential failure of communication between
Net2 software and the bridge.
Run the Net2 Server Conguration Utility (Start/Programs/Net2) and Click on Net2Air Bridge.
Click on;Detect and the MAC address of the device(s) will appear in the table. You must then use the "IP address
conguration" tab to manually assign the IP address, subnet mask and gateway.
Be aware that if the IP address that you give the device is not in the same IP range as the PC, the device will no
longer respond until you connect to it with a PC that is in the same IP range.
Some rewall/virus protection software and other wireless hardware can block the IP detection process. Disable
these and try to detect the device again. Please contact Technical Support if you require further advice.
If you detect the MAC address but the device now shows 'Not Responding', you must check the IP address, to
make sure it is still in range with the PC or network. If it is not, you should either change the IP address of the
PC or the IP address of the device so they are both again in the same range. Our Technical team can talk you
through this if you need help.
If the MAC address does not appear when you click;Detect, ensure that the following ports are open on all devices
between this unit and the Net2 PC:-
69 UDP
6486 TCP
6488 UDP
6489 UDP
If you still cannot detect the MAC address of the device, connect it directly to your PC via a network cable
and call our Technical Help line.
Page 2