PawTrax® TAGZ™ Userguide
Step 1 – Activate and top up sim
Following the attached guide, activate and top up the sim. Unless you have chosen to supply
your own sim, the sim card will be pre-installed in your TAGZ. The mobile number allocated to
the sim is the number of your TAGZ.
Step 2 – Charge TAGZ
Fully charge your TAGZ using the supplied charger and charger clip. The light on the charger
will change from red to green when fully charged. Once you have set up your admin number
(see step 3 below) you will also receive a “fully charged” sms from the TAGZ.
Step 3 – Set Up your TAGZ
Send the following three sms messages to the TAGZ. Wait for confirmation sms from each
before sending the next message. You can use the optional 3rd party Android/iOS app to send
the commands if preferred.
admin,123456,1,*********** (substitute * with your mobile number – must be in international
format eg +447759130866) – this number receives ‘low’ and ‘charged’ battery sms messages
apn,123456,giffgaff.com – or apn,123456,mobiledata (if using the roaming sim) - it can
take anything between 30 mins and a few hours before it appears on the map when first
changing the APN
ip,123456,40.76.223.171,9393
Step 4 – Operating your TAGZ
Locate Mode (Mode 0) – max operation time (sends location as sms to your mobile on
request)
Send the TAGZ the sms mode,123456,0
You can then request a location at any time by sending the sms url,123456
TAGZ must have clear view of the sky to get a GPS fix. The TAGZ will send its location as a
Google map link. If it cannot get a fix it will send back last known location. Check the
timestamp in the message.
Tracking Modes via optional web platform (Modes 1 or 6)
Mode 1
Send sms mode,123456,1
GPS Chip is off and wakes up at user defined intervals – default is 30 secs, and
transmits location to platform
To change update interval send sms interval,123456,60,600 (where 60 is time in
seconds when TAGZ moving and
600 is time in seconds when not moved for >10
mins) . Always resend interval setting after changing modes
Mode 6
Send sms mode,123456,6
GPS Chip is always on and transmits location to platform at defined intervals as per
interval timer - default is 30 secs
To change update interval send sms interval,123456,60,600 (where 60 is time in
seconds when TAGZ moving and 600 is time in seconds when not moved for 10
mins). Always resend interval setting when changing modes.
We have found that in some instances the pet does not move fast enough to activate
the motion sensor. We therefore recommend that the ‘move’ and ‘not move’ times are
initially set to the same value.
SMS Commands
Mode Set Mode mode,password,n
Admin
Timezone
Interval
Password
APN Set APN Apn,password,apn,user,password Set apn ok apn,123456,giffgaff.com,giffgaff,password
IP Set IP/Port ip,password,ip number,port Set ip OK ip,123456,40.76.223.171,9393
Param
Status
Restore
Reset
GPRS
Language
Shutdown Power Off Shutdown,password
URL
Function SMS Command Reply Example
Set Admin
No.
Set Time
zone
Set update
interval
(Mode 1
only)
Change
password
Check
settings
Check
status
Restore
factory
settings
Resets
device
Enable
GPRS
connection
Change
language
Get location
via sms as
google map
link
Admin,password,1,phone number
to delete admin send
admin,123456,1,d
Timezone,password,GMT number
Interval,password,m,n
password,old password,new
password
Param,password
Status,password
Restore,password Factory OK Restore,123456
Reset,password Reset OK Reset,123456
GPRS,password,n
Lang,password Lang,123456,1 (1=english, 2 = chinese)
url,password
Set mode
OK
Set admin
phone
number OK
Set Time
Zone OK
Set interval
OK
Some
settings will
be returned
Some status
settings will
be returned
Gprs
enabled/disa
bled
Shutdown
Later
Location will
be returned
Admin,123456,1,+447777123456
n = interval when not moved for 10 mins
Password,123456,456789 (default is
Gprs,123456,1 (1 = enable, 0 = disable)
mode,123456,1
Timezone,123456,1.0 for BST
Interval,123456,60,600
m = interval when moving
123456)
Param,123456
Status,123456
Shutdown,123456
url,123456
• Revert back to locate mode 0 when not tracking via the platform to conserve battery.
• If the ‘shutdown’ command is used to switch off the TAGZ it is switched back on by
putting back on charge
• Please familiarise yourself with the operation of the TAGZ before using it on your dog
• Real Time Tracking will run down the battery much quicker, as will poor GSM/GPRS
and GPS signal. Trialing and testing will determine which mode/setting works best for
you
• This product contains li-po batteries. Do not charge unattended
Operational suggestions
To operate effectively your TAGZ needs, a GPS fix, a 2G GSM connection and a 2G GPRS
connection.
For maximum battery life leave the TAGZ in standby/sms (mode 0) and request a location adhoc to be sent to your mobile.
When tracking is required send the appropriate sms message to turn on mode 1 or 6 then set
the desired update time for ‘live’ updates to the optional web tracking platform.
Mode 6 turns GPS chip to always on and is the most power hungry but gives best chance of
getting a GPS fix in poor conditions.
If when in mode 0 the TAGZ cannot get a GPS fix in 3 mins (there can be many reasons for
this) it will send back its last known location.
If this happens switch it to mode 6 (interval 30,30) for a few mins and either check again
(url,123456) or check web platform for an update.
Then switch back to mode 0
If GPS does not update then it is likely to be in a location with no GPS (eg inside a building
etc)
Wait a while and try again
For technical support email info@pawtrax.co.uk with Support in the subject line
Attach the TAGZ to your dog’s collar with the split ring supplied. We suggest a supplementary
collar if your dog is prone to slipping its walking collar
Although the TAGZ is waterproof please avoid contact with salt water.
We supply you with some rubber bands which are used to protect the charging pads from
water and mud etc.
These can also be used to attach the TAGZ to the collar should you prefer not to have it
hanging from your dogs collar.
They also act as a ‘silencer’ should your TAGZ be next to your dogs ID disc.
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