The Einstein™ unit arrives with our 60-Day Absolute Satisfaction Guarantee. If you are not satised with the system for any reason, you may return it within 60 days for a complete refund,
minus the cost of shipping. In order to receive your full refund, ensure that all items originally
arriving with the system are included in your return. The unit also arrives with our 2-Year Factory
Warranty. Paul C. Buff, Inc.™ guarantees to the original purchaser an individual product factory
warranty against manufacturer defects in materials and workmanship, beginning with the date
that the product is originally shipped to the customer.
Terms and Conditions of Warranty:
• This warranty is limited to the repair or replacement of a product or component that should become defective
under normal use, as outlined in the product description and product manual.
• If, during the applicable warranty period, the product is found to be defective by Paul C. Buff, Inc.™, we will
repair or replace the defective product with an equivalent model without charge for labor or parts.
• This warranty will not cover deterioration or malfunction resulting from accident, act of nature, abuse, misuse,
neglect, unauthorized product repair, shipping of the product, opening of or modication or failure to follow
instructions supplied with product.
• This warranty does not apply to any ashtubes, modeling lamps, batteries, or memory cards that may arrive
with a product as these become exhausted based on normal use.
• The product must be returned to Paul C. Buff, Inc.™ for warranty service. For customers in the United States,
warranty service includes return shipment via UPS ground to the original destination (where the equipment was
sent to the original purchaser). Customers outside of the United States will be responsible for all shipping fees,
duties, taxes and brokerage fees to ship the product to and from our ofces.
• Paul C. Buff, Inc.™ IS NOT RESPONSIBLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR PRODUCTS LOST, STOLEN OR DAMAGED DURING SHIPPING, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE. ALL LIABILITY OF Paul C. Buff, Inc. SHALL BE LIMITED TO THE REPAIR OR REPLACEMENT, AT OUR OPTION, OF ANY
DEFECTIVE PRODUCT.
• THIS WARRANTY IS EXPRESSLY MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
• This warranty may not be altered other than in writing.
If you have questions about the guarantee or warranty, please contact our Customer Service
Team on our Toll Free line (1-800-443-5542) or local line (615-383-3982). We’re here Monday
through Friday, from 9:00 am to 5:00 pm, CT. You can also email our Customer Service Team
at info@paulcbuff.com. For more information on our products and the various accessories that
are compatible with the Einstein™ ash unit, visit our website at www.paulcbuff.com.
SATISFACTION GUARANTEE and FACTORY WARRANTY
The EINSTEIN
™
ash unit is a Paul C. Buff, Inc.™ product
2725 Bransford Avenue • Nashville, Tennessee • 37204 • U.S.A.• Toll Free 1-800-443-5542
w w w . P A U L C B U F F . c o m