Patton electronics SmartNode 2294, SmartNode 2292 Getting Started Manual
Model 2292 & 2294
Leased-Line Extenders over IP
Getting Started Guide
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
:
Part Number: 07M2292-GS, Rev. A
Revised: April 13, 2009
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
tel: +1 (301) 975-1000
fax: +1 (301) 869-9293
support: +1 (301) 975-1007
web: www.patton.com
e-mail: support@patton.com
Trademark Statement
The terms SmartWare and SmartView are trademarks of Patton Electronics Company.
All other trademarks presented in this document are the property of their respective
owners.
Copyright © 2009, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all SmartNode extender components to be free from
defects, and will—at our option—repair or replace the product should it fail within
one year from the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by
the use of this product. These damages include, but are not limited to, the following:
lost profits, lost savings and incidental or consequential damages arising from the use
of or inability to use this product. Patton Electronics specifically disclaims all other
warranties, expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
Summary Table of Contents
1 General information...................................................................................................................................... 14
2 Applications overview.................................................................................................................................... 19
3 Hardware installation.................................................................................................................................... 21
4 Getting started with the SmartNode.............................................................................................................. 32
5 LEDs status and monitoring ......................................................................................................................... 36
6 Contacting Patton for assistance ................................................................................................................... 38
A Compliance information .............................................................................................................................. 41
B Specifications ................................................................................................................................................ 43
C Cabling ......................................................................................................................................................... 46
D Port pin-outs ................................................................................................................................................ 50
E Installation checklist .................................................................................................................................... 52
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 6
List of Tables .................................................................................................................................................. 7
About this guide ............................................................................................................................................. 8
Safety when working with electricity ...............................................................................................................10
Preventing electrostatic discharge damage .......................................................................................................11
General observations .......................................................................................................................................11
General conventions .......................................................................................................................................12
1 General information...................................................................................................................................... 14
SmartNode Series Leased-Line Extenders overview................................................................................................15
SmartNode 2292 and 2294 Leased-Line Extenders .........................................................................................16
2 Applications overview.................................................................................................................................... 19
Typical application ................................................................................................................................................20
Leased-line extension ......................................................................................................................................20
3 Hardware installation.................................................................................................................................... 21
Planning the installation........................................................................................................................................22
Installation checklist ........................................................................................................................................23
Site log ............................................................................................................................................................24
Network information ......................................................................................................................................24
IP related information .....................................................................................................................................24
Software tools .................................................................................................................................................24
Power source ...................................................................................................................................................24
Location and mounting requirements .............................................................................................................25
Installing the SmartNode extender ........................................................................................................................25
Mounting the SmartNode extender ................................................................................................................25
Connecting cables ...........................................................................................................................................25
4 Getting started with the SmartNode.............................................................................................................. 32
Introduction..........................................................................................................................................................33
Configure the IP address........................................................................................................................................34
Power connection and default configuration ...................................................................................................34
Connect with the serial interface .....................................................................................................................34
Login ..............................................................................................................................................................35
5 LEDs status and monitoring ......................................................................................................................... 36
Status LEDs...........................................................................................................................................................37
6 Contacting Patton for assistance ................................................................................................................... 38
Introduction..........................................................................................................................................................39
Contact information..............................................................................................................................................39
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................39
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Model 2292 & 2294 Series Getting Started Guide
Table of Contents
Warranty coverage ..........................................................................................................................................39
RMA numbers ................................................................................................................................................40
A Compliance information .............................................................................................................................. 41
Compliance ...........................................................................................................................................................42
EMC ...............................................................................................................................................................42
Safety ..............................................................................................................................................................42
CE Declaration of Conformity ..............................................................................................................................42
B Specifications ................................................................................................................................................ 43
Capacity ................................................................................................................................................................44
Audio connectivity ................................................................................................................................................44
Data Services .........................................................................................................................................................44
Quality of Service ..................................................................................................................................................44
Voice Signaling......................................................................................................................................................44
Voice Processing....................................................................................................................................................45
Management .........................................................................................................................................................45
System...................................................................................................................................................................45
Temperature..........................................................................................................................................................45
Humidity ..............................................................................................................................................................45
C Cabling ......................................................................................................................................................... 46
Introduction..........................................................................................................................................................47
Serial console.........................................................................................................................................................47
Ethernet 10Base-T and 100Base-T ........................................................................................................................48
Analog FXS ...........................................................................................................................................................49
D Port pin-outs ................................................................................................................................................ 50
Introduction..........................................................................................................................................................51
Console port..........................................................................................................................................................51
Ethernet 10Base-T and 100Base-T port.................................................................................................................51
Voice port..............................................................................................................................................................51
E Installation checklist .................................................................................................................................... 52
Introduction..........................................................................................................................................................53
List of Figures
1 SmartNode extender (SmartNode 2294 shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 Examples of SmartNode 2292 and 2294 Series rear panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3 SmartNode 2294 power input connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4 SmartNode 2292 and 2294 front panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5 Leased-line extension application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
6 Rear view showing location of Ethernet connectors and voice ports (SmartNode 2294 shown) . . . . . . . . . . . . 26
7 Analog connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
8 Analog connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
9 RJ-11 pinout diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
10 Connecting a SmartNode 2294 Series device to a hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
11 Connecting to a host . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
12 Power connector location on rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
13 SmartNode extender front panel LEDs and Console port locations (SmartNode 2294 shown) . . . . . . . . . . . . . 31
14 Steps for setting up a new SmartNode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
15 Connecting to the terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
16 Examples of SmartNode 2292 and 2294 Series front panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
17 Connecting a serial terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
18 Ethernet cross-over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
19 Ethernet straight-through . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
20 Connecting an FXS device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
21 EIA-561 (RJ-45 8-pin) port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Rear panel ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4 Sample site log entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5 RJ-11 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6 Ethernet 10/100Base-T (RJ-45) port pin-outs (SmartNode 2294 Series) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
7 Factory default IP address and network mask configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
8 SmartNode LED Indications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
9 RJ-45 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
10 RJ-11 socket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
11 Installation checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
7
About this guide
This guide describes the SmartNode 2294 and 2292 Series hardware, installation and basic configuration. For
detailed software configuration information refer to the SmartWare Software Configuration Guide and the available Configuration Notes.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 14 provides information about extender features and capabilities
• Chapter 2 on page 19 contains an overview describing extender operation and applications
• Chapter 3 on page 21 provides quick start hardware installation procedures
• Chapter 4 on page 32 describes getting started with the SmartNode extender
• Chapter 5 on page 36 contains definitions for the LED status indicators
• Chapter 6 on page 38 contains information on contacting Patton technical support for assistance
• Appendix B on page 43 contains specifications for the extenders
• Appendix C on page 46 provides cable recommendations
• Appendix D on page 50 describes the extender’s ports and pin-outs
• Appendix E on page 57 lists the factory configuration settings for SmartNode 2294 Series devices
• Appendix F on page 59 lists the factory configuration settings for SmartNode 2292 Series devices
• Appendix E on page 52 lists the tasks for installing a SmartNode 2292 or 2294 Series extender
For best results, read the contents of this guide before you install the extender.
8
About this guide
Model 2292 & 2294 Series Getting Started Guide
Precautions
Notes and cautions, which have the following meanings, are used throughout this guide to help you become
aware of potential extender problems. Warnings relate to personal injury issues, and Cautions refer to potential
property damage.
Note
Calls attention to important information.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
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Model 2292 & 2294 Series Getting Started Guide
Safety when working with electricity
•
This device contains no user serviceable parts. The equipment shall be
returned to Patton Electronics for repairs, or repaired by qualified service
personnel.
•
Mains Voltage: Do not open the case when the power cord is connected. For
systems without a power switch, line voltages are present within the
power supply when the power cord is connected.
•
The external power adapter shall be a listed Limited Power Source. Ensure
that the power cable used meets all applicable standards for the country in
which it is to be installed, and that it is connected to a wall outlet which has
earth ground. The mains outlet that is utilized to power the devise shall be
within 10 feet (3 meters) of the device, shall be easily accessible, and protected by a circuit breaker.
•
Hazardous network voltages are present in WAN ports regardless of
whether power to the SmartNode is ON or OFF. To avoid electric shock, use
caution when near WAN ports. When detaching cables, detach the end
away from the SmartNode first.
•
Do not work on the system or connect or disconnect cables during periods of
lightning activity.
•
Before opening the chassis, disconnect the telephone network cables to
avoid contact with telephone line voltages.
About this guide
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
About this guide
Model 2292 & 2294 Series Getting Started Guide
Preventing electrostatic discharge damage
When starting to install interface cards place the interface card on its shielded plastic bag if you lay it on your bench.
Electrostatic Discharge (ESD) can damage equipment and impair
electrical circuitry. It occurs when electronic printed circuit cards
are improperly handled and can result in complete or intermittent failures. Do the following to prevent ESD:
Always follow ESD prevention procedures when removing
•
and replacing cards.
•
Wear an ESD-preventive wrist strap, ensuring that it makes
good skin contact. Connect the clip to an unpainted surface
of the chassis frame to safely channel unwanted ESD voltages
to ground.
•
To properly guard against ESD damage and shocks, the wrist
strap and cord must operate effectively. If no wrist strap is
available, ground yourself by touching the metal part of the
chassis.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and aggressive liquids
11
12
SN
Model 2292 & 2294 Series Getting Started Guide
About this guide
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
Italicized Futura type
Futura type Indicates the names of fields or windows.
Garamond bold type
< > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ] Elements in square brackets are optional.
{a | b | c} Alternative but required keywords are grouped in braces ({ }) and are separated
blue screen
screen
node
# An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button
Commands and keywords are in boldface font.
in boldface italic font.
Variables for which you supply values are in italic font
Indicates the names of command buttons that execute an action.
<C>, and so on.
by vertical bars ( | )
Information you enter is in blue screen font.
Terminal sessions and information the system displays are in screen font .
The leading IP address or nodename of a SmartNode is substituted with node in
boldface italic font.
The leading SN on a command line represents the nodename of the SmartNode
in the Adobe® Acrobat® Reader toolbar to return to your starting point.
About this guide
Model 2292 & 2294 Series Getting Started Guide
13
Chapter 1
Chapter contents
SmartNode Series Leased-Line Extenders overview................................................................................................15
SmartNode 2292 and 2294 Leased-Line Extenders .........................................................................................16
Ports descriptions ......................................................................................................................................17
Reset button behavior ...............................................................................................................................17
General information
14
15
Model 2292 & 2294 Series Getting Started Guide
1 • General information
SmartNode Series Leased-Line Extenders overview
The SmartNode 2292 and 2294 Series Leased-Line Extenders (see figure 1) combine IP routing, VPN/Security, and Quality of Service for up to 4 transparent voice channels and FAX calls over any IP or PSTN network.
Leverage low-cost IP services with packet-voice for complete branch office voice and data connectivity.
Figure 1. SmartNode extender (SmartNode 2294 shown)
The SmartNode 2292 and 2294 Leased-Line Extenders, equipped with two 10/100Base-T Ethernet ports provide; voice over IP (VoIP) and Internet telephony plus Internet access routing, VPN and firewall functions,
and extensive Quality of Service (QoS) functions.
The SmartNode 2292 and 2294 Leased-Line Extenders perform the following major functions:
• Voice over IP via 2 or 4 analog analogleased line voice ports.
• Standard compliant VoIP conversion in accordance with SIP and H.323 protocols.
• Internet access and IP Routing with IP Quality of Service (QoS) support for mixed voice and data traffic.
SmartNode Series Leased-Line Extenders overview
Model 2292 & 2294 Series Getting Started Guide 1 • General information
SmartNode 2292 and 2294 Leased-Line Extenders
The SmartNode 2292 and 2294 models are compact Leased-Line Extenderss over IP that support two or four
VoIP channels, depending on the number of ports (see figure 2).
Model 2292
Ports
Reset
, 1.25A
Model 2294
ETH 0/1 ETH 0/0
Ports
, 1.25A
, 1.25A
Reset
ETH 0/1
ETH 0/0
Reset
ETH 0/1 ETH 0/0
Ports
Figure 2. Examples of SmartNode 2292 and 2294 Series rear panels
The following base models (each equipped with two 10/100Base-T Ethernet ports) are available:
• SmartNode 2292/EUI (2 VoIP leased line channels)
• SmartNode 2294/EUI (4 VoIP leased line channels)
The port combinations are indicated in the extension of the model code. T he following model code conventions apply:
• The last number in the model code stands for the number of voice ports.
• EUI stands for external universal input power supply (see figure 3)
For example, the model code 2294/EUI describes a SmartNode configured as follows:
• 4 voice ports
• External power supply
Note For a complete listing of available models, refer to the SmartNode
VoIP page at http://www.patton.com/voip/.
SmartNode Series Leased-Line Extenders overview 16
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