For Quick
Start Installation
Model 3088/I
RocketLink-G G.SHDSL NTU
Getting Started Guide
Important
This is a Class A device and is not intended for use in a residential environment.
Sales Office: +1 (301) 975-1000
Technical Support: +1 (301) 975-1007
E-mail: support@patton.com
WWW: www.patton.com
Part Number: 07M3088/I-GS, Rev. D
Revised: May 14, 2010
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: support@patton.com
Trademark Statement
The term RocketLink-G is a trademark of Patton Electronics Company. All other
trademarks presented in this document are the property of their respective owners.
Copyright © 2008-2010, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Warranty Information
Patton Electronics warrants all Model 3088/I components to be free from defects, and
will—at our option—repair or replace the product should it fail within one year from
the first date of shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If this product fails or does not
perform as warranted, your sole recourse shall be repair or replacement as described
above. Under no condition shall Patton Electronics be liable for any damages incurred
by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the
use of or inability to use this product. Patton Electronics specifically disclaims all other
warranties, expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
Note
Conformity documents of all Patton products can be viewed online at
www.patton.com under the appropriate product page.
Summary Table of Contents
1 General information...................................................................................................................................... 14
2 Initial Configuration ..................................................................................................................................... 16
3 G.SHDSL config and status .......................................................................................................................... 23
4 Ethernet & WAN PPP config and status....................................................................................................... 29
5 System Management...................................................................................................................................... 33
6 Diagnostic tools............................................................................................................................................. 40
7 Contacting Patton for assistance ................................................................................................................... 42
A Compliance information .............................................................................................................................. 45
B Specifications ................................................................................................................................................ 49
C Factory replacement parts and accessories .................................................................................................... 54
D RJ-11 non-shielded DSL port ....................................................................................................................... 56
E RJ-45 shielded 10/100 Ethernet port ........................................................................................................... 58
F RS-232 console interface pin assignments .................................................................................................... 60
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 8
List of Tables .................................................................................................................................................. 9
About this guide ........................................................................................................................................... 10
Audience............................................................................................................................................................... 10
Structure............................................................................................................................................................... 10
Precautions........................................................................................................................................................... 11
Safety when working with electricity ...............................................................................................................12
General observations .......................................................................................................................................13
Typographical conventions used in this document................................................................................................ 13
General conventions .......................................................................................................................................13
1 General information...................................................................................................................................... 14
RocketLink-G 3088/I overview .............................................................................................................................15
Features.................................................................................................................................................................15
2 Initial Configuration ..................................................................................................................................... 16
Introduction..........................................................................................................................................................17
Power up the NTU ...............................................................................................................................................17
AC power-up ..................................................................................................................................................17
Power-up indication ........................................................................................................................................17
Configure the IP address........................................................................................................................................17
Connect a PC and log in .................................................................................................................................18
Modify the IP address .....................................................................................................................................18
Connect to the local IP network .....................................................................................................................19
Log onto the web management interface .........................................................................................................19
Connect the G.SHDSL port ...........................................................................................................................20
LED status indicators ............................................................................................................................................21
Power (Yellow) ................................................................................................................................................21
WAN LEDs ....................................................................................................................................................21
Link (Yellow) ............................................................................................................................................21
Tx (Yellow) ...............................................................................................................................................21
Rx (Yellow) ...............................................................................................................................................21
Ethernet LEDs ................................................................................................................................................21
Link (Yellow) ............................................................................................................................................21
100M (Yellow) ..........................................................................................................................................22
Tx (Yellow)
Rx (Yellow) ...............................................................................................................................................22
...............................................................................................................................................22
3 G.SHDSL config and status .......................................................................................................................... 23
DSL configuration.................................................................................................................................................24
4
3088/I Getting Started Guide Table of Contents
DSL Parameters ..............................................................................................................................................24
DSL Error Monitor Configuration........................................................................................................................25
G.SHDSL Status...................................................................................................................................................26
Run-Time Statistics ........................................................................................................................................26
DSL Line Error Counters ...............................................................................................................................27
Local Interface Error Counters ........................................................................................................................27
Clearing Error Counters .................................................................................................................................28
4 Ethernet & WAN PPP config and status....................................................................................................... 29
IP configuration ....................................................................................................................................................30
PPP configuration .................................................................................................................................................30
Ethernet port configuration...................................................................................................................................30
Ethernet Basic Port Attributes .........................................................................................................................30
Ethernet Advanced Port Attributes .................................................................................................................31
5 System Management...................................................................................................................................... 33
RocketLink-G Plug ‘n’ Play ...................................................................................................................................34
Saving the configuration........................................................................................................................................35
Reset for Factory Default.......................................................................................................................................35
Console ...........................................................................................................................................................35
Backing up and restoring saved configurations ......................................................................................................36
Authentication.......................................................................................................................................................36
System Software Upgrade ................................................................................................................................37
SNTP Client and Clock Configuration .................................................................................................................38
Configuring the SNTP Client Mode Parameters .............................................................................................38
Configuring the SNTP Client General Parameters ..........................................................................................39
Configuring the system clock ..........................................................................................................................39
6 Diagnostic tools............................................................................................................................................. 40
LED status monitor & definition ..........................................................................................................................41
System tools for testing ..........................................................................................................................................41
Ping & Traceroute ..........................................................................................................................................41
Clearing error counters ...................................................................................................................................41
7 Contacting Patton for assistance ................................................................................................................... 42
Introduction..........................................................................................................................................................43
Contact information..............................................................................................................................................43
Patton support headquarters in the USA .........................................................................................................43
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................43
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................43
Warranty coverage ..........................................................................................................................................43
Out-of-warranty service
.............................................................................................................................44
Returns for credit ......................................................................................................................................44
Return for credit policy .............................................................................................................................44
RMA numbers ................................................................................................................................................44
Shipping instructions ................................................................................................................................44
5
3088/I Getting Started Guide Table of Contents
A Compliance information .............................................................................................................................. 45
Compliance ...........................................................................................................................................................46
EMC ...............................................................................................................................................................46
Safety ..............................................................................................................................................................46
PSTN Regulatory ............................................................................................................................................46
FCC Part 68 (ACTA) Statement ...........................................................................................................................46
Radio and TV Interference (FCC Part 15) ............................................................................................................47
Industry Canada Notice ........................................................................................................................................47
CE Declaration of Conformity..............................................................................................................................48
Authorized European Representative.....................................................................................................................48
B Specifications ................................................................................................................................................ 49
General characteristics ...........................................................................................................................................50
G.SHDSL characteristics.......................................................................................................................................50
Ethernet ................................................................................................................................................................50
Protocol support....................................................................................................................................................50
Management .........................................................................................................................................................51
10Base-T/100Base-TX interface............................................................................................................................51
Serial connector.....................................................................................................................................................51
Diagnostics............................................................................................................................................................51
Status LEDs...........................................................................................................................................................51
Power ..............................................................................................................................................................51
WAN Link ......................................................................................................................................................51
WAN Tx ........................................................................................................................................................51
WAN Rx .........................................................................................................................................................51
Ethernet Link ..................................................................................................................................................51
Ethernet 100M ...............................................................................................................................................52
Ethernet Tx ....................................................................................................................................................52
Ethernet Rx .....................................................................................................................................................52
Power ....................................................................................................................................................................52
48 VDC power supply ....................................................................................................................................52
G.SHDSL Physical connection & Transmission Line .....................................................................................53
Line Coding ....................................................................................................................................................53
Line Interface ........................................................................................................................................................53
Environment .........................................................................................................................................................53
Dimensions ...............................................................................................................................
............................53
C Factory replacement parts and accessories .................................................................................................... 54
Factory replacement parts and accessories..............................................................................................................55
D RJ-11 non-shielded DSL port ....................................................................................................................... 56
RJ-11 non-shielded DSL port................................................................................................................................57
E RJ-45 shielded 10/100 Ethernet port ........................................................................................................... 58
RJ-45 shielded 10/100 Ethernet port.....................................................................................................................59
F RS-232 console interface pin assignments .................................................................................................... 60
6
3088/I Getting Started Guide Table of Contents
RS-232 console interface pin assignments..............................................................................................................61
7
List of Figures
1 RocketLink-G 3088/I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2 Model LB510A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3 Connecting G.SHDSL NTU to the PC’s serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
4 Connecting the G.SHDSL NTU to the local IP network (Model LB510A shown) . . . . . . . . . . . . . . . . . . . . . 19
5 G.SHDSL NTU web management home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
6 Rear view of LB510A showing DSL RJ-11 jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
7 Model 3088/I front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
8 DSL Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
9 DSL Error Monitor Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
10 DSL Run-time Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
11 DSL line error counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
12 Local Interface Error Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
13 Clearing the error counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
14 Configuration of the IP address and subnet mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
15 Enabling Bridged PPP over the DSL link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
16 Ethernet performance statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
17 Top of web page for configurable Ethernet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
18 Configurable Ethernet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
19 Typical RocketLink Plug ‘n’ Play Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
20 Saving the configuration to non-volatile memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
21 Resetting the 3088/I to factory default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
22 Backing up and reloaded saved configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
23 Login Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
24 Upgrading software on the 3088/I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
25 Software upgrade protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
26 SNTP Client Mode Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
27 SNTP Client General Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
28 SNTP Clock Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
29 Ping and Traceroute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
30 Clearing Error Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8
List of Tables
1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
9
About this guide
This guide describes installing and operating the Patton Electronics Model 3088/I G.SHDSL
RocketLink-G™ NTU.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 14 provides information about NTU features and capabilities
• Chapter 2 on page 16 contains an overview describing NTU operation and applications
• Chapter 3 on page 23 provides hardware installation procedures
• Chapter 4 on page 29 provides quick-start procedures for configuring the RocketLink-G NTU
• Chapter 5 on page 33 describes how to configure the RocketLink-G NTU, save the configuration, reset the
NTU to the factory default condition, and upgrade the system software
• Chapter 6 on page 40 describes the system tools that can be used to diagnose problems with the NTU
• Chapter 7 on page 42 contains information on contacting Patton technical support for assistance
• Appendix A on page 45 contains compliance information for the RocketLink-G NTU
• Appendix B on page 49 contains specifications for the NTU
• Appendix C on page 54 provides cable recommendations
• Appendix D on page 56 describes the NTU’s ports and pin-outs
• Appendix E on page 58 lists the factory configuration settings for RocketLink-G NTU
• Appendix F on page 60 provides license information that describes acceptable usage of the software pro-
vided with the RocketLink-G NTU
For best results, read the contents of this guide before you install the NTU.
10
3088/I Getting Started Guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
WARNING
WARNING
CAUTION
CAUTION
A note presents additional information or interesting sidelights.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
11
3088/I Getting Started Guide
Safety when working with electricity
•
Do not open the device when the power cord is connected. For systems
without a power switch and without an external power adapter, line volt-
WARNING
ages are present within the device when the power cord is connected.
•
For devices with an external power adapter, the power adapter shall be a
listed imited Power Source The mains outlet that is utilized to power the
device shall be within 10 feet (3 meters) of the device, shall be easily
accessible, and protected by a circuit breaker in compliance with local regulatory requirements.
•
For AC powered devices, ensure that the power cable used meets all applicable standards for the country in which it is to be installed.
•
For AC powered devices which have 3 conductor power plugs (L1, L2 &
GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or
socket) must have an earth ground.
•
For DC powered devices, ensure that the interconnecting cables are rated
for proper voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
•
WAN, LAN & PSTN ports (connections) may have hazardous voltages
present regardless of whether the device is powered ON or OFF. PSTN
relates to interfaces such as telephone lines, FXS, FXO, DSL, xDSL, T1, E1,
ISDN, Voice, etc. These are known as “hazardous network voltages” and
to avoid electric shock use caution when working near these ports. When
disconnecting cables for these ports, detach the far end connection first.
•
Do not work on the device or connect or disconnect cables during periods
of lightning activity.
WARNING
WARNING
This device contains no user serviceable parts. This device can only be
repaired by qualified service personnel.
This device is NOT intended nor approved for connection to the PSTN. It is
intended only for connection to customer premise equipment.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
12
3088/I Getting Started Guide
Electrostatic Discharge (ESD) can damage equipment and impair
electrical circuitry. It occurs when electronic printed circuit cards
are improperly handled and can result in complete or intermittent
CAUTION
failures. Do the following to prevent ESD:
•
Always follow ESD prevention procedures when removing and
replacing cards.
•
Wear an ESD-preventive wrist strap, ensuring that it makes
good skin contact. Connect the clip to an unpainted surface of
the chassis frame to safely channel unwanted ESD voltages to
ground.
•
To properly guard against ESD damage and shocks, the wrist
strap and cord must operate effectively. If no wrist strap is
available, ground yourself by touching the metal part of the
chassis.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
Convention Meaning
Garamond blue type
Futura bold type Commands and keywords are in boldface font.
Futura bold-italic type Parts of commands, which are related to elements already named by the user, are
Italicized Futura type Variables for which you supply values are in italic font
Futura type Indicates the names of fields or windows.
Garamond bold type Indicates the names of command buttons that execute an action.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference. When you
have finished reviewing the reference, click on the Go to Previous View
button in the Adobe® Acrobat® Reader toolbar to return to your starting point.
in boldface italic font.
13
Chapter 1 General information
Chapter contents
RocketLink-G 3088/I overview .............................................................................................................................15
Features.................................................................................................................................................................15
14
3088/I Getting Started Guide 1 • General information
RocketLink-G 3088/I overview
The Patton Electronics Model 3088/I G.SHDSL RocketLink provides high speed 2-wire connectivity to ISPs,
PTTs, and enterprise environments using Symmetrical High-data-rate Digital Subscriber Line
(G.SHDSL) technology.
The Model 3088/I provides a 10/100BaseT Ethernet interface on a shielded RJ-45 jack, the DSL on an RJ-11
jack, and the RS-232 console port on an RJ-45 jack.
As a symmetric, full-duplex NTU, the RocketLink DSL offers equal data rates in both directions over a single
twisted pair using TC-PAM modulation. Line connection is made through the RJ-11 jack. Standard versions
of Model 3088/I are powered by a UI (universal 100–240 VAC) supply.
Figure 1. RocketLink-G 3088/I
Features
• Symmetrical high data-rate DSL (G.SHDSL)
• Data rates up to 4.6Mbps in 64-kbps intervals
• 10Base-T/100Base-TX Ethernet interface
• RS-232 console port for management and configuration
• Built-in testing and diagnostics
• RocketLink Plug ‘n’ Play for easy installations
• Interoperable with other Patton G.SHDSL modems
• Configurable as remote (CP) units
• Configurable as central (CO) units to operate back-to-back
• Front-panel status indicators
• CE marked
RocketLink-G 3088/I overview 15
Chapter 2 Initial Configuration
Chapter contents
Introduction..........................................................................................................................................................17
Power up the NTU ...............................................................................................................................................17
AC power-up ..................................................................................................................................................17
Power-up indication ........................................................................................................................................17
Configure the IP address........................................................................................................................................17
Connect a PC and log in .................................................................................................................................18
Modify the IP address .....................................................................................................................................18
Connect to the local IP network .....................................................................................................................19
Log onto the web management interface .........................................................................................................19
Connect the G.SHDSL port ...........................................................................................................................20
LED status indicators ............................................................................................................................................21
Power (Yellow) ................................................................................................................................................21
WAN LEDs ....................................................................................................................................................21
Link (Yellow) ............................................................................................................................................21
Tx (Yellow) ...............................................................................................................................................21
Rx (Yellow) ...............................................................................................................................................21
Ethernet LEDs ................................................................................................................................................21
Link (Yellow) ............................................................................................................................................21
100M (Yellow) ..........................................................................................................................................22
Tx (Yellow) ...............................................................................................................................................22
Rx (Yellow) ...............................................................................................................................................22
16
3088/I Getting Started Guide 2 • Initial Configuration
Introduction
The Model LB510A (see figure 2) has two configuration modes: RS-232 console and web page GUI software.
Figure 2. Model LB510A
The RS-232 console is used for the initial configuration of the IP address and mask. Subsequently the easiest
method is to use a standard web browser to complete the configuration.
Power up the NTU
Your NTU comes with an external AC adaptor with detachable power cord.
Ensure that the power cable used with the external power adapter meets all
applicable standards for the country in which it is to be installed, and that it is
WARNING
connected to a wall outlet which has earth ground.
AC power-up
1. Connect female plug of the AC power cord to the AC adaptor provided.
2. Connect the barrel-type connector of the AC adaptor to the barrel-type power jack on the
G.SHDSL NTU.
3. Insert the male plug of the AC power cord into an AC power outlet (100–240 VAC).
Power-up indication
The Power and 100M Ethernet LEDs are lit while the G.SHDSL NTU is powering up.
Configure the IP address
The G.SHDSL NTU is shipped with a factory-configured IP address assigned to the Ethernet LAN port (green
outline). The address is 192.168.200.10/24. In most cases, you must change the address to be on the same subnet as your PC, as described in the procedures below. If you are not sure which IP address to use for your
installation, contact your network administrator.
Introduction 17
3088/I Getting Started Guide 2 • Initial Configuration
MDI-X
Line
Ethernet
Power
Console
Connect a PC and log in
Using the included combination RS-232/Ethernet cable and DB9-RJ45 adapter, connect a PC’s serial port to
the NTU ’s Console port (red outline) (see figure 3).
The interconnecting cables shall be acceptable for external use
and shall be rated for the proper application with respect to voltage, current, anticipated temperature, flammability, and
CAUTION
mechanical serviceability.
PC with
terminal emulator
Serial port
Connect to Console port
Figure 3. Connecting G.SHDSL NTU to the PC’s serial port
1. Start a HyperTerminal session on the PC using the settings:
9600 bps, 8 data bits, no parity, 1 stop bit, no flow control
2. Log in to the G.SHDSL NTU using the factory-default login (superuser) and password (superuser):
Login: superuser
Password: *********
Login successful
Modify the IP address
1. Display current IP interface settings for the NTU Ethernet LAN port.
ip list interfaces <enter>
IP Interfaces:
ID | Name | IP Address | DHCP | Transport
—-|———|————————|—————|———————
1 | ip1 | 192.168.200.10 | disabled | <BRIDGE>
———————————————————————
———
2. Modify the IP address for the LAN port according to your network requirements.
ip set interface ip1 ipaddress 10.10.4.10 255.255.255.0
Note
The above IP address (10.10.4.10/24) is only an example. You must choose
an IP address on the same subnet as your PC.
3. Verify the new address is correct and save it in system boot memory.
fi ip list interfaces <enter>
fi system config save <enter>
Configure the IP address 18
3088/I Getting Started Guide 2 • Initial Configuration
MDI-X
Line
Ethernet
Power
Console
Connect to the local IP network
Now you can connect the G.SHDSL NTU to your local IP network and complete the remaining configuration from your PC using a standard web browser.
Connect the G.SHDSL NTU’s Ethernet port (green) to the same Ethernet segment as your PC (see figure 4).
The front-panel Ethernet Link LED should turn on. If it does not, press the rear-panel MDI-X switch so that
the Ethernet Link LED illuminates.
You can check the connection with the ping command. For example shown in figure 4, you would ping
10.10.4.10 from a PC on the IP network.
PC
MDI-X switch
Connect to Ethernet port
Ethernet port
Figure 4. Connecting the G.SHDSL NTU to the local IP network (Model LB510A shown)
Log onto the web management interface
You will now access the web management graphical user interface (GUI) to configure the G.SHDSL NTU
using a standard web browser (such as Netscape Browser, Mozilla Firefox, or Internet Explorer).
1. At your PC, open a web browser and enter the IP address you assigned to the NTU’s Ethernet LAN port
in step 2 of section “Modify the IP address” on page 18. (In this example, 10.10.4.10.) (see figure 5)
Figure 5. G.SHDSL NTU web management home page
2. Log in to the web management home page using the username superuser and the password superuser.
Configure the IP address 19
3088/I Getting Started Guide 2 • Initial Configuration
MDI-X
Line
Ethernet
Power
Console
Connect the G.SHDSL port
3. Obtain single-twisted-pair cable with an RJ-11 plug connector at each end.
4. Plug one end of the cable into the (yellow) RJ-11 socket (labelled Line) on the G.SHDSL NTU.
(See figure 6.)
5. Plug the other end of the cable into the RJ-11 wall socket that provides your G.SHDSL service.
6. Go to G.SHDSL > Configuration to configure the DSL port parameters.
Note
If two G.SHDSL NTUs are connected back-to-back, one must be configured as Remote, the other as Central.
7. The WAN Link LED will flash while in the process of establishing a link. The LED will be on constantly
once a valid DSL connection is established.
Figure 6. Rear view of LB510A showing DSL RJ-11 jack
Configure the IP address 20
3088/I Getting Started Guide 2 • Initial Configuration
RocketLink™-G NTU
Link
Tx
Rx
Link
100 M
Tx
Power
WAN
Ethernet
Rx
LED status indicators
There are eight LEDs that provide information on the state of the unit. Figure 7 shows the location of the front
panel LEDs. Following figure 7 is a description of each LED’s function.
Figure 7. Model 3088/I front panel
Power (Yellow)
The Power LED glows solid during normal operation. At startup, during the POST, the LED blinks once
every second. If the POST fails, the unit does not enter normal operation, and the LED blinks once every
0.4 seconds.
WAN LED s
There are three WAN LEDs: Link, Tx, and Rx.
Link (Yellow)
The Link LED glows solid while a DSL link is established. While the DSL link is training the LED flashes.
Tx (Yellow)
The Link LED flashes as transmitted data is sent over the DSL link.
Rx (Yellow)
The Link LED flashes as data is received from the DSL link.
Ethernet LEDs
There are four Ethernet LEDs: Link, 100M, Tx, and Rx.
Link (Yellow)
The Link LED glows solid when it receives a valid signal on the Ethernet port. If it is not flashing, change the
position of the MDI-X switch on the rear panel. If the LED still fails to light, your cable may be faulty.
LED status indicators 21
3088/I Getting Started Guide 2 • Initial Configuration
100M (Yellow)
The Link LED glows solid if the 100Mbps Ethernet link has been negotiated. If there is not Ethernet connection, the LED defaults to on to indicate that the Ethernet port is ready to operate in 100Base-TX mode.
Tx (Yellow)
The Link LED flashes upon transmitting data out the Ethernet port.
Rx (Yellow)
The Link LED flashes when receiving data from the Ethernet port.
LED status indicators 22
Chapter 3 G.SHDSL config and status
Chapter contents
DSL configuration.................................................................................................................................................24
DSL Parameters ..............................................................................................................................................24
DSL Error Monitor Configuration........................................................................................................................25
G.SHDSL Status...................................................................................................................................................26
Run-Time Statistics ........................................................................................................................................26
DSL Line Error Counters ...............................................................................................................................27
Local Interface Error Counters ........................................................................................................................27
Clearing Error Counters .................................................................................................................................28
23
3088/I Getting Started Guide 3 • G.SHDSL config and status
DSL configuration
By going to the Configuration hyperlink in the Configuration Menu, you can configure the DSL link to specific
parameters if the 3088/I is not used in the Plug ‘n’ Play mode. They are listed as follows.
Note
After changing the parameters in the DSL Configuration section of the web
page, they take immediate effect upon clicking the Configure button.
Figure 8. DSL Configuration
DSL Parameters
• Circuit ID: The circuit ID communicated to other units via EOC. EOC (embedded operations channel) is
an out-of-band channel specified in the G.991.2 standard for SHDSL. We use standard EOC messages for
our remote loopback. The 3088/I also supports proprietary EOC messages that allow a 3096RC to
configure it.
• Intended DSL Data Rate: This selects the desired DSL data rate.
• Actual DSL Data Rate (kbps): The actual current data rate that the DSL link is operating, minus the DSL
overhead (8 kbps).
• Annex Type: Either G.991.2 Annex A or Annex B.
• Device Type: The two options are Remote (default) or Central. When configuring two units back-to-back,
one must be remote, the other central.
• Line Probe: The line probe may disabled (default) or enabled for rate adaptive applications.
• Action: To initiate the DSL link, select Start and click on the Configure button. To take the DSL link
down, select Deactivate and click on the Configure button.
DSL configuration 24
3088/I Getting Started Guide 3 • G.SHDSL config and status
DSL Error Monitor Configuration
The DSL Error Monitor provides various statistics for the DSL line. The monitor parameters are configured
here. The error counters are also cleared from this menu.
Figure 9. DSL Error Monitor Configuration
The following shows the relationship of the DSL Error Monitor parameters:
Startup Delay Interval #1 Interval #2 …
ÕStart Up DelayÖ ÕInterval Time (sec)Ö ÕInterval Time (sec)Ö ÕInterval Time (sec)Ö ÕInterval Time (sec)Ö
Interval #Total
Intervals
The DSL error monitor inspects intervals to see if they have met the error threshold (Max Interval Errors). If
the error monitor finds a certain number (Interval Count) of intervals that meet or exceed the error threshold,
it will restart the DSL link. The error monitor will wait (Start Up Delay) seconds after the DSL link comes up
before it begins monitoring errors. After the startup delay, it will check the number of errors that have occurred
during each (Interval Time) seconds to see if they meet the error threshold. The error monitor inspects (Total
Intervals) intervals before it stops.
Note
Setting Max Interval Errors to 0 disables the error monitor and setting
Total Intervals to 0 causes the error monitor to run continuously.
The following commands configure the error monitor:
• Error Monitor Max Interval Errors: Sets the number of errors allowed in an interval causes it to be consid-
ered an errored interval. If this is set to 0, then the error monitor is disabled.
• Error Monitor Interval Time (sec): Sets the length of each interval.
• Error Monitor Interval Count: Sets the number of errored intervals that causes the DSL link to restart.
• Error Monitor Total Intervals: Sets the number of intervals to inspect for errors before disabling the error
monitor. If this is set to 0, then the error monitor will run continuously.
• Error Monitor Start Up Delay: Sets the number of seconds to wait after the DSL link comes up before the
error monitor starts inspecting intervals.
DSL Error Monitor Configuration 25
3088/I Getting Started Guide 3 • G.SHDSL config and status
G.SHDSL Status
Selecting the Status hyperlink on the Configuration Menu provides the web page containing the G.SHDSL status and the Bridged PPP link status. The G.SHDSL Status is divided into three groups, Run-Time Statistics,
DSL Line Error Counters, and Local Interface Error Counters.
Run-Time Statistics
The Run-Time Statistics provide the state and relative health of the DSL link. The statistical parameters
are described.
Figure 10. DSL Run-time Statistics
• G.SHDSL State: The link may be in one of these states, Deactivated, In Progress, or Normal Operation.
• Connected: If there is a valid physical DSL link, the field is TRUE. If not, it displays FALSE.
• Loss Of Signal: Indicates Signal Loss or Signal Found.
• Loss of Sync: Indicates whether the Sync Word is synchronized.
• DLS Sync State: The sync state of the DSL link may be Out of Sync, In Sync, Acquiring Sync, or Loss of Sync.
• Noise Margin (dB): The maximum tolerable increase in external noise power that still allows for BER of
7
less than 1 x 10–
Note
.
G.SHDSL State vs. DSL Sync State—The G.SHDSL State describes
whether the DSL is training (in progress), linked (success), deactivated,
or idle.
The DSL Sync State describes whether no sync words have been found (out
of sync), whether there are no sync word errors (in sync), or whether we are
transitioning from out of sync to in sync (acquiring sync) or vice versa (losing sync). Typically, when the link is training, the sync state goes from out of
sync to acquiring sync to in sync.
G.SHDSL Status 26
3088/I Getting Started Guide 3 • G.SHDSL config and status
DSL Line Error Counters
Five counters display how many Loss of Sync’s have occurred, CRC Errors, SEGD Errors, SEGA Errors, and Loss
of Delineation. Loss of Sync and CRC Errors are the most commonly used statistics in normal
performance evaluation.
Figure 11. DSL line error counters
• Loss of Sync: The number of times that synchronization has been lost since the error counters have
been cleared.
• CRC Errors: Shows the number of CRC errors that have occurred since either startup or the last time that
error counters were cleared.
• SEGD Errors: The number of SEGD errors in the DSL link.
• SEGA Errors: The number of SEGA errors in the DSL link.
• Loss of Delineation: The number of time that delineation has been lost.
Local Interface Error Counters
These counters are rarely used for normal performance evaluation or troubleshooting. However they are shown
and listed here.
Figure 12. Local Interface Error Counters
G.SHDSL Status 27
3088/I Getting Started Guide 3 • G.SHDSL config and status
Clearing Error Counters
The error counters may be cleared in the Configuration web page or here in the Status web page. Select Clear
All Counters and click on the Submit button.
Figure 13. Clearing the error counters
G.SHDSL Status 28
Chapter 4 Ethernet & WAN PPP
config and status
Chapter contents
IP configuration ....................................................................................................................................................30
PPP configuration .................................................................................................................................................30
Ethernet port configuration...................................................................................................................................30
Ethernet Basic Port Attributes .........................................................................................................................30
Ethernet Advanced Port Attributes .................................................................................................................31
29
3088/I Getting Started Guide 4 • Ethernet & WAN PPP config and status
IP configuration
The most commonly used technique for changing the IP address and subnet mask is in the initial configuration via the console port. However you can also change the IP address in the web GUI pages. In the Configuration web pages is located the section for changing these two parameters. Enter the IP address and subnet
mask to be used and click on the Update button.
After this change, you must change the IP address in your browser to login and view the web pages again. Be
sure to save the changes into non-volatile memory. (See “Saving the configuration” on page 35.)
Figure 14. Configuration of the IP address and subnet mask
PPP configuration
Also found in the Configuration web pages is the parameter for enabling or disabling the Bridged PPP connection. Simply select true for enabling the PPP link and click on the Configure button.
Figure 15. Enabling Bridged PPP over the DSL link
Ethernet port configuration
The Ethernet port rarely needs to be reconfigured. However a wealth of Ethernet statistics are available when
analyzing network performance.
Ethernet Basic Port Attributes
Click on the Ethernet hyperlink to see the basic Ethernet statistical parameters. Important statistics include the
link speed, full- or half-duplex operation, the MAC address, collisions and errors. This is primarily a
diagnostic tool.
IP configuration 30
3088/I Getting Started Guide 4 • Ethernet & WAN PPP config and status
Figure 16. Ethernet performance statistics
Ethernet Advanced Port Attributes
While in the page for the Ethernet Basic Port Attributes, click on View advanced attributes… to view many
additional parameters which include three configurable variables—Autonegotiation, 100Base-TX operation, and
Full-duplex.
Figure 17. Top of web page for configurable Ethernet parameters
Ethernet port configuration 31
3088/I Getting Started Guide 4 • Ethernet & WAN PPP config and status
Figure 18. Configurable Ethernet parameters
Ethernet port configuration 32
Chapter 5 System Management
Chapter contents
RocketLink-G Plug ‘n’ Play ...................................................................................................................................34
Saving the configuration........................................................................................................................................35
Reset for Factory Default.......................................................................................................................................35
Console ...........................................................................................................................................................35
Backing up and restoring saved configurations ......................................................................................................36
Authentication.......................................................................................................................................................36
System Software Upgrade ................................................................................................................................37
SNTP Client and Clock Configuration .................................................................................................................38
Configuring the SNTP Client Mode Parameters .............................................................................................38
Configuring the SNTP Client General Parameters ..........................................................................................39
Configuring the system clock ..........................................................................................................................39
33
3088/I Getting Started Guide 5 • System Management
RocketLink-G Plug ‘n’ Play
The RocketLink-G Plug ‘n’ Play feature allows ISPs, carriers and PTTs to quickly upgrade the link speed for a
customer without requiring a visit to re-configure the Customer Premise (CP) Model 3088/I. This feature also
allows service providers to set up all of the configurations at the Central Office (via the ForeFront AIS system)
before installing the stand alone units at the customer site. This saves time doing on-site configuration.
Note
RocketLink-G Plug ‘n’ Play is only available when using a ForeFront Model
3096RC as the CO unit.
The RocketLink-G Plug ‘n’ Play feature allows the user to configure the DTE rate of the CP unit (Remote) via
the ForeFront
Model 3096RC at the Central Office (Central). The stand alone unit at the Customer Premise
(CP) site will automatically configure itself to the DTE rate (Bandwidth Allocation) defined at the Model
3096RC. Other configuration parameters remain in the default setting.
Follow the instructions below to activate RocketLink Plug ‘n’ Play between CO (Model 3096RC) and CP
(Model 3088/I) units:
• Set the Model 3096RC (CO) to either Internal or External clocking mode as defined by the application.
• Verify that the Model 3088/I (CP) is configured for factory default settings.
3096RC
(CO)
DIP Switches or NMS configured
according to specific application
requirements
Figure 19. Typical RocketLink Plug ‘n’ Play Application
DSL Span
DIP Switches all in
3088
(CP)
ON position
When the units connect over DSL, the 3088/I (CP) will enter a predefined default configuration. During the
negotiation process between the units, the 3096RC (CO unit) will configure the DTE rate/line rate on the
3088/I as defined by the settings of the CO unit. When additional bandwidth is required, only the configuration of the CO unit should be changed. This feature gives ISPs, LECs and PTTs the ability to provision bandwidth on an as needed basis to customers.
RocketLink-G Plug ‘n’ Play 34
3088/I Getting Started Guide 5 • System Management
Saving the configuration
To save all configuration changes into non-volatile memory, click on the hyperlink Save Configuration in the
System Management menu item. Click on the Save button and wait until you see the message that verifies the
save was executed properly.
Figure 20. Saving the configuration to non-volatile memory
Reset for Factory Default
To recover from a forgotten password, the user may reset the unit to its factory configuration. Click on the
Reset hyperlink in the System Management menu. If you want to reset to factory default settings, check the box
for that function. (See figure 21.) Click on the Restart button. Wait until the 3088/I has completely restarted
before doing anything. At this point, you should return to the console port since the IP address also returns to
its default setting. (See the next section.)
Figure 21. Resetting the 3088/I to factory default
Console
The 3088/I offers a console command line interface. The terminal emulator should be configured to 9600 bps/
1 stop bit/ no parity/ XON-XOFF flow control. This is typically used when doing the initial configuration of
the IP address and subnet mask. (See also “Configure the IP address” on page 17.)
Saving the configuration 35
3088/I Getting Started Guide 5 • System Management
Backing up and restoring saved configurations
At times you may want to store the completed configuration of your 3088/I on a PC so you can return to a
working configuration easily. Click on the Backup/Restore Configuration hyperlink under the System Manage-
ment menu.
Figure 22. Backing up and reloaded saved configurations
To back up the current saved configuration, click on Backup configuration in your computer hyperlink. You will
have the option of either viewing the configuration file or saving it directly to your PC. (See figure 22.)
To execute the reverse operation, click on the Browse… button, find and select the configuration file on your
PC. Then click on the Restore button for reloading the previously saved configuration into the 3088/I.
Authentication
In the System Management section of the Configuration Menu, click on the Authentication hyperlink. In this
window, you may change the superuser password.
The other function is to create an additional user. In defining the new user, you can permit or prevent them
from changing the configuration (view only) and also from dialing in to the unit for remote management. (See
figure 23.)
Figure 23. Login Authorization
Backing up and restoring saved configurations 36
3088/I Getting Started Guide 5 • System Management
System Software Upgrade
Over the course of time, new software is released. Also found on the System Management menu is the hyperlink
Software Upgrade.
Figure 24. Upgrading software on the 3088/I
Click on the Browse… button to find and select the desired software version on your PC. Subsequently click
on Update to invoke the upgrade process. It is Essential to wait until the upgrade is completed before attempting any access of the 3088/I.
Click on the Options hyperlink. This takes you to the Firmware Update Configuration page. Leave this set to
Enabled. When enabled, the 3088/I will detect if you are trying to do a software upgrade with an incorrect or
improper software image. (See figure 25.)
Figure 25. Software upgrade protection
Authentication 37
3088/I Getting Started Guide 5 • System Management
SNTP Client and Clock Configuration
In the System Management section of the Configuration Menu, click on the SNTP client hyperlink. In this win-
dow, you may
when the unit boots up, it will obtain its time from an SNTP server. In addition, during operation the unit will periodically resynchronize its time to the SNTP server to prevent its clock from drifting.
Configuring the SNTP Client Mode Parameters
configure the unit to get its time from a Simple Network Time Protocol (SNTP) server. If configured,
Figure 26. SNTP Client Mode Configuration
Enable/disable the following parameters to configure SNTP client mode:
• Unicast Mode: In unicast mode, the unit periodically requests the time from the configured SNTP server.
In this mode, the unit always initiates communication with the server.
• Anycast Mode: In anycast mode, the unit sends a sync request to the local subnet broadcast address. It then
begins to operate in unicast mode with the first server to respond.
• Broadcast Mode: In broadcast mode, the unit listens for the time to be sent from a multicast NTP server.
In this mode, the unit only listens, but never replies to the server.
Click Set Mode to save your settings.
Configured IP Address of SNTP Server:
•
-
In unicast mode, this should be the IP address of an SNTP server reachable by the unit.
-
In anycast mode, this should be the local subnet broadcast address.
-
In broadcast mode, this field does not apply and may be set to 0.0.0.0.
Click Update to save your settings.
SNTP Client and Clock Configuration 38
3088/I Getting Started Guide 5 • System Management
Configuring the SNTP Client General Parameters
Figure 27. SNTP Client General Configuration
Set the following parameters to configure the SNTP client:
• Current Timezone (+-UTC/GMT time): Select an option from the drop-down menu so that the unit dis-
plays the local time instead of UTC time.
Click Set New Timezone to save your changes.
• Enter new SNTP transmit packet timeout value (in seconds): For unicast and anycast modes, this is the
amount of time to wait for a reply before resending a request for time. For broadcast mode, this does not
apply.
• Enter new SNTP transmit packet retries value: For anycast mode, if the server fails to reply this many
times, the unit will begin to look for a new server by sending out requests to the local broadcast address. For
unicast and broadcast mode, this does not apply.
• Enter new SNTP automatic resynchronization polling value (in minutes): For unicast and anycast
modes, this is the amount of time the unit will wait to send a request for time after it as received a reply. For
broadcast mode, this does not apply.
Click Set New Values to save your changes.
Configuring the system clock
Figure 28. SNTP Clock Configuration
•
Set the system clock (yyyy:mm:dd:hh:mm:ss format):This option can be used to manually set the system time.
Note that the unit does not preserve the time when it is powered down, so you will need to set this every time you
power cycle the unit. If you do not want to manage the system clock in this way, use the SNTP option instead.
Click Set Clock to save your changes.
SNTP Client and Clock Configuration 39
Chapter 6 Diagnostic tools
Chapter contents
LED status monitor & definition ..........................................................................................................................41
System tools for testing ..........................................................................................................................................41
Ping & Traceroute ..........................................................................................................................................41
Clearing error counters ...................................................................................................................................41
40
3088/I Getting Started Guide 6 • Diagnostic tools
LED status monitor & definition
See LED status indicators in “LED status indicators” on page 21.
System tools for testing
Testing and troubleshooting can utilize a broad range of tools. Various types of tools are a part of the 3088/I
capabilities, from observing the LED’s status, tracking the error counters, and using network tools which are
described in this section.
Ping & Traceroute
Ping and Traceroute are familiar to all IP network users. Go to the Tools hyperlink under System Management in
the Configuration Menu. You will find both Ping and Traceroute tools available. Enter the IP address that you
want to ping or traceroute. Click on the appropriate button to invoke the desired test.
Figure 29. Ping and Traceroute
Clearing error counters
The error counters may be cleared in the Configuration web page or here in the Status web page. Select Clear All
Counters and click on the Submit button.
Figure 30. Clearing Error Counters
LED status monitor & definition 41
Chapter 7 Contacting Patton for assistance
Chapter contents
Introduction..........................................................................................................................................................43
Contact information..............................................................................................................................................43
Patton support headquarters in the USA .........................................................................................................43
Alternate Patton support for Europe, Middle East, and Africa (EMEA) ..........................................................43
Warranty Service and Returned Merchandise Authorizations (RMAs)...................................................................43
Warranty coverage ..........................................................................................................................................43
Out-of-warranty service .............................................................................................................................44
Returns for credit ......................................................................................................................................44
Return for credit policy .............................................................................................................................44
RMA numbers ................................................................................................................................................44
Shipping instructions ................................................................................................................................44
42
3088/I Getting Started Guide 7 • Contacting Patton for assistance
Introduction
This chapter contains the following information:
• “Contact information”—describes how to contact Patton technical support for assistance.
• “Warranty Service and Returned Merchandise Authorizations (RMAs)”—contains information about the
warranty and obtaining a return merchandise authorization (RMA).
Contact information
Patton Electronics offers a wide array of free technical services. If you have questions about any of our other
products we recommend you begin your search for answers by using our technical knowledge base. Here, we
have gathered together many of the more commonly asked questions and compiled them into a searchable
database to help you quickly solve your problems.
Patton support headquarters in the USA
• Online support: available at www.patton.com
• E-mail support: e-mail sent to support@patton.com will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm EST (1300 to 2200 UTC/GMT)—by calling +1 (301) 975-1007
• Fax: +1 (253) 663-5693
Alternate Patton support for Europe, Middle East, and Africa (EMEA)
• Online support: available at www.patton-inalp.com
• E-mail support: e-mail sent to support@patton-inalp.com will be answered within 1 business day
• Telephone support: standard telephone support is available five days a week—from 8:00 am to
5:00 pm CET (0900 to 1800 UTC/GMT)—by calling +41 (0)31 985 25 55
• Fax: +41 (0)31 985 25 26
Warranty Service and Returned Merchandise Authorizations (RMAs)
Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before shipment. All of our products are backed by a comprehensive warranty program.
Note
Warranty coverage
Our products are under warranty to be free from defects, and we will, at our option, repair or replace the product should it fail within one year from the first date of shipment. Our warranty is limited to defects in workmanship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or
unauthorized modification.
If you purchased your equipment from a Patton Electronics reseller, ask your
reseller how you should proceed with warranty service. It is often more convenient for you to work with your local reseller to obtain a replacement.
Patton services our products no matter how you acquired them.
Introduction 43
3088/I Getting Started Guide 7 • Contacting Patton for assistance
Out-of-warranty service
Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no
longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastrophes may require replacement.
Returns for credit
Customer satisfaction is important to us, therefore any product may be returned with authorization within 30
days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or
you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is
not responsible for equipment returned without a Return Authorization.
Return for credit policy
• Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.
• 30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).
• Over 60 days: Products will be accepted for repairs only.
RMA numbers
RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:
• Completing a request on the RMA Request page in the Support section at www.patton.com
• By calling +1 (301) 975-1007 and speaking to a Technical Support Engineer
• By sending an e-mail to returns@patton.com
All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use
the original packing material that the device came in or pack the unit securely to avoid damage during shipping.
Shipping instructions
The RMA number should be clearly visible on the address label. Our shipping address is as follows:
Patton Electronics Company
RMA#: xxxx
7622 Rickenbacker Dr.
Gaithersburg, MD 20879-4773 USA
Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return
shipping costs.
Warranty Service and Returned Merchandise Authorizations (RMAs) 44
Appendix A Compliance information
Chapter contents
Compliance ...........................................................................................................................................................46
EMC ...............................................................................................................................................................46
Safety ..............................................................................................................................................................46
PSTN Regulatory ............................................................................................................................................46
FCC Part 68 (ACTA) Statement ...........................................................................................................................46
Radio and TV Interference (FCC Part 15) ............................................................................................................47
Industry Canada Notice ........................................................................................................................................47
CE Declaration of Conformity..............................................................................................................................48
Authorized European Representative.....................................................................................................................48
45
3088/I Getting Started Guide A • Compliance information
Compliance
EMC
• FCC Part 15, Class A
• EN55022, Class A
• EN55024
Safety
• UL 60950-1/CSA C22.2 N0. 60950-1
• IEC/EN60950-1, 2nd edition
PSTN Regulatory
• ACTA TIA/EIA/IS-968 A5
• Industry Canada CS-03
• ITU-T G.991.1/G.991.2, G.992.1
• OTR 004
• ACMA AS/ACIF S003:2008
• This device is not intended nor approved for connection to the PSTN
FCC Part 68 (ACTA) Statement
This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom
side of this equipment is a label that contains—among other information—a product identifier in the format
US: AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The method used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone
company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens, the telephone company will provide advance notice in
order for you to make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact our company.
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
Compliance 46
3088/I Getting Started Guide A • Compliance information
Radio and TV Interference (FCC Part 15)
This device generates and uses radio frequency energy, and if not installed and used properly-that is, in strict
accordance with the manufacturer’s instructions-may cause interference to radio and television reception. The
device has been tested and found to comply with the limits for a Class A computing device in accordance with
specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from
such interference in a commercial installation. However, there is no guarantee that interference will not occur
in a particular installation. If the device does cause interference to radio or television reception, which can be
determined by disconnecting the unit, the user is encouraged to try to correct the interference by one or more
of the following measures: moving the computing equipment away from the receiver, re-orienting the receiving
antenna and/or plugging the receiving equipment into a different AC outlet (such that the computing equipment and receiver are on different branches).
Industry Canada Notice
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.
This Declaration of Conformity means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to
the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using
an acceptable method of connection. In some cases, the company’s inside wiring associated with a single line
individual service may be extended by means of a certified connector assembly (telephone extension cord). The
customer should be aware that compliance with the above condition may not prevent degradation of service in
some situations. Repairs to some certified equipment should be made by an authorized maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the ground connections of the power utility, telephone lines
and internal metallic water pipe system, are connected together. This protection may be particularly important
in rural areas.
Radio and TV Interference (FCC Part 15) 47
3088/I Getting Started Guide A • Compliance information
CE Declaration of Conformity
Patton Electronics, Inc declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformity may be obtained from Patton Electronics, Inc at www.patton.com/certifications
.
The safety advice in the documentation accompanying this device shall be obeyed. The conformity to the
above directive is indicated by CE mark on the device.
Authorized European Representative
D R M Green
European Compliance Services Limited.
Avalon House, Marcham Road
Abingdon,
Oxonþ OX14 1UD, UK
CE Declaration of Conformity 48
Appendix B Specifications
Chapter contents
General characteristics ...........................................................................................................................................50
G.SHDSL characteristics.......................................................................................................................................50
Ethernet ................................................................................................................................................................50
Protocol support....................................................................................................................................................50
Management .........................................................................................................................................................51
10Base-T/100Base-TX interface............................................................................................................................51
Serial connector.....................................................................................................................................................51
Diagnostics............................................................................................................................................................51
Status LEDs...........................................................................................................................................................51
Power ..............................................................................................................................................................51
WAN Link ......................................................................................................................................................51
WAN Tx ........................................................................................................................................................51
WAN Rx .........................................................................................................................................................51
Ethernet Link ..................................................................................................................................................51
Ethernet 100M ...............................................................................................................................................52
Ethernet Tx ....................................................................................................................................................52
Ethernet Rx .....................................................................................................................................................52
Power ....................................................................................................................................................................52
48 VDC power supply ....................................................................................................................................52
G.SHDSL Physical connection & Transmission Line .....................................................................................53
Line Coding ....................................................................................................................................................53
Line Interface ........................................................................................................................................................53
Environment .........................................................................................................................................................53
Dimensions ...........................................................................................................................................................53
49
3088/I Getting Started Guide B • Specifications
General characteristics
• Compact low-cost Plug ‘n’ Play NTU
• 10/100 Ethernet port
• Unlimited host support
• Comprehensive hardware diagnostics, independent of operating system, easy maintenance and
effortless installation
• Plug ‘n’ Play operation for fast and seamless turn-up with pre-configured WAN and LAN options
• Built-in web configuration
• Simple software upgrade using FTP into FLASH memory
• Eight front panel LEDs indicate Power, DSL WAN, Ethernet LAN speed and status
• Convenient and standard RJ connectors for Ethernet, Line, and Console
• External UI
• Field factory default option
• Standard 1 year warranty
G.SHDSL characteristics
• 4.6 Mbps maximum speed over 2-wire
• Data rates from 192 kbps to 4.608 Mbps
• Annex A (ANSI), Annex B (ETSI) PSD selection
• 2-wire support ITU G.991.2 and ETSI TS 101524 with G.994.1 handshake
• When connecting two NTUs in a point-to-point application, one NTU must be set for central mode, the
other for remote mode
• EOC management channel for remote end-to-end management
Ethernet
• Auto-sensing Full-duplex 10Base-T/100Base-TX Ethernet
• Standard RJ-45 and built-in MDI-X cross-over switch
• IEEE 802.1d transparent learning bridge up to 1024 addresses and Spanning Tree Protocol
Protocol support
• Complete internetworking with IP (RFC 741), TCP (RFC 793), UDP (RFC 768), ICMP (RFC 950),
ARP (RFC 826)
• Built-in Ping and Traceroute facilities
• Point-to-Point Protocol over HDLC
General characteristics 50
3088/I Getting Started Guide B • Specifications
Management
• Web-based configuration via embedded web server
• CLI menu for configuration, management, and diagnostics
• Local (VT-100 or Telnet)
• Console port set at 9600 bps, 8 bits, no parity, 1 stop bit, no flow control
10Base-T/100Base-TX interface
The Ethernet port is a shielded RJ-45 jack, autonegotiate, full- or half-duplex with an MDI-X switch. See
Appendix E, “RJ-45 shielded 10/100 Ethernet port” on page 58 for the pinout.
Serial connector
The console port is an RS-232 interface (EIA-561) on an RJ-45 jack. See Appendix F, “RS-232 console inter-
face pin assignments” on page 60 for the pinout.
Diagnostics
Various diagnostic features are integrated into the 3088/I NTU. Ping and Traceroute facilities. DSL run-time
statistics, DSL line error counters, Local interface error counters, Bridged PPP statistics, Ethernet port statistics, and front panel status LEDs (see section“Status LEDs”.)
Status LEDs
Power
The Power LED glows solid during normal operation. At startup, during the POST, the LED blinks once
every second. If the POST fails, the unit does not enter normal operation, and the LED blinks once every
0.4 seconds.
WAN Link
The DSL LED glows solid while a DSL link is established. While the DSL link is training it blinks once
every second.
WAN Tx
The DSL LED glows solid while a DSL link is established. While the DSL link is training it blinks once
every second.
WAN Rx
The DSL LED glows solid while a DSL link is established. While the DSL link is training it blinks once
every second.
Ethernet Link
The DSL LED glows solid while a DSL link is established. While the DSL link is training it blinks once
every second.
Management 51
3088/I Getting Started Guide B • Specifications
Ethernet 100M
The DSL LED glows solid while a DSL link is established. While the DSL link is training it blinks once
every second.
Ethernet Tx
The DSL LED glows solid while a DSL link is established. While the DSL link is training it blinks once
every second.
Ethernet Rx
The DSL LED glows solid while a DSL link is established. While the DSL link is training it blinks once
every second.
Power
Ensure that the power cable used with the external power adapter meets all
applicable standards for the country in which it is to be installed, and that it is
WARNING
connected to a wall outlet which has earth ground.
The Model 3088/I power input is 5 VDC from an external desk top power supply, universal input 100–240
VAC, 50–60 Hz, 0.3 A. The universal input power supply has a male IEC-320 power entry connector. This
power supply connects to the Model 3088/I by means of a barrel jack (center pin is +5V) on the rear panel.
Many international power cords are available for the universal power supply (Please refer to Appendix C on
page 54 for country-specific power cords.
The Model 3088/I powers up as soon as it is plugged into an AC outlet—there is no power switch.
48 VDC power supply
The external DC adaptor shall be a listed limited power source
that incorporates a disconnect device and shall be positioned
within easy reach of the operator. The interconnecting cables
CAUTION
shall be rated for the proper voltage, current, anticipated temperature, flammability, and mechanical serviceability
• Input
- Rated voltage: 36–60 VDC
- Rated current: 0.25 A DC
• Output
- Rated voltage: 5 VDC ± 5%, 5W
- Rated current: 1 A DC
- 6-inch cable terminated with 2.5 mm barrel plug, center positive
• Isolation: 500 VDC
Power 52
3088/I Getting Started Guide B • Specifications
G.SHDSL Physical connection & Transmission Line
RJ-11, Two-wire (single twisted pair), polarity insensitive, pins 3 & 4. (See Appendix D on page 56.)
Line Coding
TC-PAM 16 (Trellis Coded Pulse Amplitude Modulation) for rates from 192 kbps to 2.304 Mbps. TCPAM 32 for rates above 2.304 Mbps.
Line Interface
Transformer coupled, 2500 VRMS isolation
Environment
Operating temp: 32–122°F (0–50°C)
Humidity: 5–95% non-condensing
Altitude: 0–15,000 feet (0–4,600 meters)
Dimensions
4.2W x 1.6H x 5.55L inches (10.7W x 4.1H x 14.1L cm)
Line Interface 53
Appendix C Factory replacement parts
and accessories
Chapter contents
Factory replacement parts and accessories..............................................................................................................55
54
3088/I Getting Started Guide C • Factory replacement parts and accessories
Factory replacement parts and accessories
Model # Description
08055DCUI 100–240VAC (+5V ±5% reg. DC/2A) Universal Input Adapter
0805EUR European Power Cord CEE 7 (“A”)
0805UK United Kingdom Power Cord (“D”)
0805US American Power Cord (“K”)
0805AUS Australia/New Zealand Power Cord (“C”)
0805DEN Denmark Power Cord (“E”)
0805FR France/Belgium Power Cord (“F”)
0805IN India Power Cord (“G”)
0805IS Israel Power Cord (“H”)
0805JAP Japan Power Cord (“J”)
0805SW Switzerland Power Cord (“L”)
07M3088/I-GS Model 3088/I Getting Started Guide
07M3088I-QS Model 3088/I Quick Start Guide
07MFOREFRONT-CD ForeFront AIS CD-ROM
Factory replacement parts and accessories 55
Appendix D RJ-11 non-shielded DSL port
Chapter contents
RJ-11 non-shielded DSL port................................................................................................................................57
56
3088/I Getting Started Guide D • RJ-11 non-shielded DSL port
RJ-11 non-shielded DSL port
Single twisted-pair (TP) for full-duplex transmission. The signals are polarity insensitive.
Pin # Signal
1
2 Tip
3 Ring
4
RJ-11 non-shielded DSL port 57
Appendix E RJ-45 shielded 10/100
Ethernet port
Chapter contents
RJ-45 shielded 10/100 Ethernet port.....................................................................................................................59
58
3088/I Getting Started Guide E • RJ-45 shielded 10/100 Ethernet port
RJ-45 shielded 10/100 Ethernet port
Note
The following table assumes the MDI-X switch is in the out position.
Pin # Signal
1 TX+ (output)
2 TX- (output)
3 RX+ (input)
4
5
6 RX- (input)
7
8
RJ-45 shielded 10/100 Ethernet port 59
Appendix F RS-232 console interface
pin assignments
Chapter contents
RS-232 console interface pin assignments..............................................................................................................61
60
3088/I Getting Started Guide F • RS-232 console interface pin assignments
RS-232 console interface pin assignments
RJ-45 non-shielded Connector (EIA-561)
Pin Signal
1 DSR (out)
2 CD (out)
3 DTR (in)
4 Signal Ground
5 RD (out)
6 TD (in)
7 CTS (out)
8 RTS (in)
RS-232 console interface pin assignments 61
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